Woodforest National Bank Settles Claim by OCC

Woodforest National Bank, The Woodlands

 The Office of the Comptroller of the Currency has entered into a settlement with Woodforest National Bank, The Woodlands, Texas, that requires the bank to pay approximately $32 million in reimbursement to consumers who were harmed by the bank’s overdraft program. The settlement also requires the bank to pay a Civil Money Penalty of $1 million to the U.S. Treasury.

The settlement is based on the OCC’s conclusion that the bank engaged in unfair or deceptive practices that violated the Federal Trade Commission Act. Specifically, the bank assessed excessive amounts of overdraft fees and improperly assessed recurring fees, or “continuous overdraft fees” against certain consumers. In addition, in its marketing brochures the bank emphasized the free or low cost features of certain accounts while omitting information about costly features such as overdraft protection. The bank’s marketing also suggested that certain accounts were well-suited for consumers who had previous difficulty in managing their bank accounts, while omitting information about the high-cost features of its overdraft protection.

In addition to providing reimbursement to consumers who were harmed by the overdraft program and paying a Civil Money Penalty, the bank also agreed to change its overdraft program in order to correct any violations of law.


Genevieve G. said
1521 days ago
Woodforest overdraft fees were horrible & would keep my account in negative status, even after payroll deposits. Sometimes I'd be charged 3x for the same item, whether it was covered or not.


Enlor P. said
1340 days ago
What have to be done to join the Class Action?


preston w. said
1334 days ago
I LEFT THIS BNK DUE TO THE OVERDRAFT CORRUPTION THEY HAD TAKEN MY HOLE PAYCHECK AT TIMES AND TAKEN MY CREDIT CARDS
PAYMENT BACK AFTER IT HAD POSTED TO MY CR CARD THEREFORE CAUSING ME TROUBLES. I HAVE THE OVERDRAFT ON MY CRDIT REPORT NOW AND HAD STOPPED ANY PAYMENTS TO IT.


Patricia M. said
1226 days ago
What do I need to do to be a part of this suit? When will this be settled?
Patricia M.


CHRISTINE K. said
1206 days ago
I received a card informing me I was entitled to comp from this lawsuit. Will I ever get it?


Glena P. said
1181 days ago
What a Joke!!!!! I got my "settlement" today.....after being over charged tons of money and it was $19.17!!!!!! the Lawyers for this class action suit got over 2 million.....we were just used as pawns so they could get their big check!


Loa T. said
1180 days ago
Im the same way this got to be joke i only get 90.00 dollars from this settlement after all the years i being with this bank they owed me big time and its funny how they just hold on to this customer money and not even refund there money back until somebody take actions never again will i ever be with this bank


jerald J. said
1117 days ago
Yes. And woodforest bank holds transaction so the can get overdraft fees.


Denise M. said
959 days ago


Tanya C. said
645 days ago
I don;t understand the reasoning behind the class action suit. It did not stop Woodforest from charging overdraft fees for items that were not paid. They charge simply because they are submitted to be paid by any vendor.


RACHEL E. said
490 days ago
I would like to discuss the overdraft fees I received back in 2014. I am no longer with the bank....I paid over $1800 in fees for one year!


RACHEL E. said
490 days ago
I would like to discuss the overdraft fees I received back in 2014. I am no longer with the bank....I paid over $1800 in fees for one year!


RACHEL E. said
490 days ago
I would like to discuss the overdraft fees I received back in 2014. I am no longer with the bank....I paid over $1800 in fees for one year!


Dawn D. said
466 days ago
I would like to be part of the settlement, i paid overdraft feesin access of 700.00


Deirdre W. said
374 days ago
I am leaving Woodforest bank due to I have watched and called Woodforest customer service when my account would re adjust to accommodate the bank's gain(aka. NSF fees) this has been going on too long. I have direct deposit in a second chance account. Something needs to be done. The bank makes sure something bounce every month.


Barbara S. said
274 days ago
I acquired an account with woodforest back in 2012, it was suppose to be a senior account, because of the time I opened the account. I have a Monthly Direct Deposit. This type of account was suppose to keep me from ackrewing overdraft fees, it didn't. Over the years over $2000. have been charged to my account which kept the account in the Negative. In 2015 I was called by a woman name Cathy from Accounts management who offered me another type of account called take charge account, which was suppose to keep me from overdraft fees, I'm still being charged fees today! I'm in a fixed income. Please HELP! THIS IS DECEPTIVE TRADE PRACTICE. PLEADE HELP!


Laura L. said
121 days ago
I was charged 1243.00 in overdraft fees.They often ran the same thing thru more than once before running deposits that were done before a debit and would have covered the debit that was made afterwards even on" different business day"like after 3pm.


Mildred R. said
105 days ago
I was chargerd many over draft fees...only time i ever had this issue was with woodforest. I recieved a card years ago about the class action but i never got a dime.


Edward M. said
77 days ago
Received notice about overdraft from wood Forrest bank but haven't heard nothing


Andrea m. said
51 days ago
i am having the same problem. i am making deposits but still getting fees... is there an open case now. i made deposits in my account and still got 5 overdraft and they refused to refund them


Andrea m. said
51 days ago
i am having the same problem. i am making deposits but still getting fees... is there an open case now. i made deposits in my account and still got 5 overdraft and they refused to refund them

Submit a Response Are you having the same issue? Do you have a solution? Either way, chime in!

I would like to speak with a lawyer about my legal rights in this matter.

Same or similar issue but with a different company?

I would like to join the lawsuit.

Sign up for the Got a Class Action newsletter?

I have read and agree to the Terms and Conditions.

Contact A Lawyer Privately

  • This field is for validation purposes and should be left unchanged.