Kia named in class action over First generation (2002–2009) equipped with a Hyundai-manufactured 3.5L 24-valve DOHC V6 engine

Kia Motors

This class action lawsuit on behalf of a class of all current and former owners and leasees of certain Kia Sorento, model year First generation (2002–2009) equipped with a Hyundai-manufactured 3.5L 24-valve DOHC V6 engine. It is alleged here that these engines were designed with a defective engine crank sprocket and balancer, in that the design of the balancer sticks out too far and weighs too much, breaking off the spring guide Pin and causing the front pulley bolt to break, which then causes catastrophic engine failure, loss of power steering, loss of the charging system, loss of the cooling system and loss of control of the vehicle, and is a hazard to owners and other individuals who may be in harms way.

As alleged, through a common and uniform course of conduct, the Defendants’ knowing failure, despite their longstanding knowledge of the problem, to disclose to Plaintiffs and other consumers that Kia Sorento (2002-2009), vehicles (collectively, the “Class vehicles”) are predisposed to snap the front pulley bolt resulting in the ejection of the front pulley, which then sets off a chain reaction of shredding all the belts attached to it including the power steering, battery charging system, and cooling system, all resulting in severe heat buildup, loss of steering control while being driven, loss of power while being driven, hazardous accident potential and engine failure, and metal debris, resulting in serious and expensive damage to, and/or catastrophic failure of the engine within the Class vehicles (collectively, the “front pulley balancer bolt problem”). Not only did Kia actively conceal the material fact that this particular component is defectively designed (and requires costly repairs to fix), but it also did not reveal that the existence of this defect would diminish the intrinsic resale value of the vehicle. Furthermore, through a common and uniform course of conduct, Defendants have failed to honor both federally mandated and voluntarily offered warranties that would have required them to repair or correct, at no cost to the consuming public, the nonconforming and/or defective vehicle(s).

The complaint alleges that Defendants have been aware for years of the true nature and cause of the front pulley balancer bolt problem in class vehicles. Meanwhile, Defendants made numerous affirmative statements touting the high-quality and reliability of the Class vehicles.

As a result of the front pulley balancer bolt problem and defective vehicle design, Defendants have benefited from collecting funds from Kia customers for vehicle service procedures such as unnecessary front pulley balancer bolt replacements, computer reprogramming and software updates, and troubleshooting and diagnosing front pulley balancer bolt complaints, when in fact, Defendants knew the true cause of such front pulley balancer bolt problems within the Class vehicles were the defective vehicle design.

Many owners and leasees of the Class vehicles have had to repair or replace their, front pulley balancer bolts multiple times, thereby incorporating costly front pulley balancer bolt repairs and/or replacements as needed to return their vehicles to expected operating condition.


Robert H. said
670 days ago
You might be interested to know that this is not the first time KIA has done this. I have a KIA Carnival which has catastrophic engine failure for the second time. I have learned that KIA Carnivals with the Rover K Engine which also has a design defect have an engine failure rate approaching 100%. KIA Australia were aware of this problem from the outset and chose to ignore calls from its distributor to recall the cars and tough it out for the last 10 or more years. Despite many reports to Consumer Affairs agencies in Australia they have so far gotten away with it. I have written to their CEO demanding a new car and got the standard reply that it was all my fault for not servicing the vehicle properly which is a lie. We spent $30,000 extra converting the people mover to a wheelchair carrying vehicle and now have a car which is off the road and virtually worthless as a resale proposition. My wife has MS and her condition worsens daily as we are unable to get her to her Hydrotherapy and Strength training sessions. I have posted my story on KIA Australia's Facebook site this weekend hoping to bring attention to this company's behaviour. I can supply documentation on request showing my letter to the new KIA Australia CEO and their reply. I also have research info on the extent of the engine failures here in Australia and I believe there have been similar issues overseas. KIA knew that these engines were faulty but failed to warn consumers much like what has happened in the US. Many of these vehicles are used as vehicles for the disabled as mine is and have had multiple engine failures - and as the later models reach 30,000 Kms or so they too are failing. In my case the first engine failed at 39,000 Kms and the replacement engine at 100,000 Kms on the odometer or with just 60,000 Kms on the supposedly fixed new engine.


Patrick F. said
564 days ago
Just yesterday my 2005 Kia Sorento's crank pulley bolt broke off and caused me to nearly get into an accident. I had to have the vehicle towed to a repair shop and was just informed that the cost to repair this will be at least $1500 depending on severity. I also learn that KIA's are well known for this problem as I was told the repair shop has worked on numerous Sorento's with the same problem.


Joel P. said
539 days ago
I have a 2006 kia sorento, just spent 1200.00 to fix camshaft sensor and crankshaft sensor. 2 weeks later the power steering and brakes went out. The belt slipped off. I got the belt fixed and a week later same thing happened. Went to repair again and the crankshaft pulley was lose. had a mechanic try to fix problem and found out the pin for the sprocket sheered and had it towed to KIa dealer. They said this not covered since my waranty expired. Also said other mechanic who replaced sensor was resposible. He didnt tighten bolt for pulley to specs. So now it sits at kia with no taken blame this matter. And Kia said cant get the bolt out of camshaft. So the engine needs to be replaced I have no other car. I cant afford to fix this car. And cant afford a new car. Someone please help!!!!


Joel P. said
539 days ago
I have a 2006 kia sorento, just spent 1200.00 to fix camshaft sensor and crankshaft sensor. 2 weeks later the power steering and brakes went out. The belt slipped off. I got the belt fixed and a week later same thing happened. Went to repair again and the crankshaft pulley was lose. had a mechanic try to fix problem and found out the pin for the sprocket sheered and had it towed to KIa dealer. They said this not covered since my waranty expired. Also said other mechanic who replaced sensor was resposible. He didnt tighten bolt for pulley to specs. So now it sits at kia with no taken blame this matter. And Kia said cant get the bolt out of camshaft. So the engine needs to be replaced I have no other car. I cant afford to fix this car. And cant afford a new car. Someone please help!!!!


Joel P. said
539 days ago


said
500 days ago
I totally understand what you have gone through! The same exact thing happened to my 2006 Sorrento just this week. Had to replace the cam and crank sensors.


Bill W. said
493 days ago
Are there any updates to this class action suit


Lena W. said
469 days ago
I have a 2005 Kia Sorento and my crankshaft also gave out, the warranty company I bought the vehicle with is refusing to pay for the cost because of "preexisting conditions" I am not sure what that mean. Anyway, the bill is $5000 and I am left without a car nor can I get a new car. I would like to be included in this class action lawsuit. This is terrible :-(


Chan B. said
463 days ago
This morning the crankshaft bolt broke on my wife's 04 Kia Sorento. After reading these comments, I have no plans to go to the dealership. I think I can drill the bolt fragment out and install a new sprocket and bolt. After that I only need the car to last until I can trade it in. It is completely ridiculous that there has not been a recall on this problem.


Rick G. said
440 days ago
Three days ago, my crankshaft pulley removed itself from the engine block due to a shearing of the bolt that was holding it on. I found out from the dealer that they actually replaced this bolt at the 60k maintenance, which they did not tell me at that time (three years ago). Current mileage 117k.
Same story - no power steering, no alternator, shredded belts, etc.
Dealer will not fix, as they admit no bolt will now hold as crank threads are compromised.
Their solutions:
1) crank replacement ($4,000)
2) used engine ($2,000 plus installation $2,000 = $4,000)
3) trade in on new Kia and hide the problem ($2,000 trade in value, or bribe)
4) tow it out of their lot at my expense and please go away


Rick G. said
440 days ago
I did not write before that this is a 2005 Kia Sorento, with an impeccable documented maintenance record, including oil changes at every 3,000 miles; and dealer service at 30k/60k/90k.


sarah t. said
429 days ago
OMG! I am relieved that it's not only me who have the same experience. I have a 2005 Kia Sorento, I lost control of the wheel driving 30kph. Good thing I was able to park the vehicle on the side of a quiet street. I popped the hood, the serpentine belt came off. I had it towed to Kia, crank shaft bolt was found laying somewhere in the engine where it shouldn't be. I called Kia Canada and complained why the bolt that shouldn't have come loose came loose!!! They told me, "oh you should have had your timing belt replaced @96000km then the dealership could have replaced your crankshaft bolt too to have prevented this incident, since you didnt have it done then this happened". I responded saying that it is not part of the timing belt maintenance to replace the crankshaft bolt. They are not admitting that there is a flaw to the design of the vehicle and that it should have been recalled. I will not buy a Kia ever again.


Jennifer C. said
427 days ago
I have a 2003 Kia Sorento and about three weeks ago a bolt fell out of the engine and has done about $2500 worht of damage to the engine. We still dont have the truck back up and running.


Michael B. said
424 days ago
My bolt broke off on me just the other day, I spoke with Kia today they told me I would have to pay for it that it isn't their problem. Really, you designed a crankshaft that is faulty, I feel for people who are actually in accidents because they lose power steering. Btw, I did that as well. I need to get involved in this law suit, can someone please tell me how? Thank you


Tracy C. said
374 days ago
I have the 2005 Kia Sorento, We're the first owner. Car has 78K miles on it. My husband was driving and the wheel locked up on him and almost caused a traffic accident. Just 4 days before our car was at Kia dealership getting oil change and a diagnosis, how in the world did they not see the broken crank shaft? It was so upsetting when I called they said the technician must have forgot to check? Seriously, they didn't apologize and said because I had my water pump and timing belt done outside Kia, that it's not their fault. So now I'm well aware of that 100K sale pitch Kia had gotten us. My main question is, what is the average cost I should invest in fixing it? Or have any idea what it'll cost to get it done. Kia is saying $2500-$3500....that's just too much. Anyone with good referral in WA is greatly appreciate. I hope It's not too late to join a lawsuit against Kia and this issues.


keaira w. said
368 days ago
Im having so many issue with my 2005 kiss serionto


Zanika D. said
356 days ago
I have a 2005 kia sorento that I purchase from the dealer ship Kia Of Florence in 2011. About a week ago I was driving down the the interstate and the cut shut off. the lights was still on but the radio and some of the interior lights went out. I put the car in N and let the car drive on its own for a while before I actuall pulled over in stop. Before I could completely stop the car lights and radio came back on so I tried to restart the car and it crank back up. when I got about a mile or two down the car did the same thing. It turned my hour drive home to a two hour drive I was so scared. I finally got home and have not moved the car since.


Janet M. said
356 days ago
The bolt on my 2005 Kia Sorento broke off in Sept 2013 causing me to lose all power. Luckily I was driving in a parking lot at the time. I spent $1100 to fix it at my mechanic, not Kia, because it was out of warranty so it didn't occur to me it was a design problem. Last night it broke again when I went to back out of a parking spot, I had it towed again, and this time my mechanic researched and found out about these problems, which led me to Google and find this. I definitely want to join the class action suit.


Eric M. said
350 days ago
I have a 2006 Kia Sorento I had the harmonic balancer replaced and the timing belt and bolts replaced in February of 2013 at my local Kia dealership. All work was done with genuine Kia parts and serviced by a certified Kia master mechanic and this cost me $1,212.63. Then yesterday December 12, 2013 the crank shaft bolt broke. I am being told that when the bolt broke it through the timing of the engine pistons off and totally destroyed my engine and I am looking at a bill for a minimum of $7,000.00 to replace my engine. If anyone has information of how I can join this lawsuit please let me know.


Kristy L. said
350 days ago
I could have written any of these responses myself!!! 2006 Kia and check all boxes above ... Twice. Today I got the catastrophic engine failure $4000 to fix. Has anyone heard anything?


Twanna S. said
346 days ago
My car has this issue from a year ago which cost 1100.00 to fix. Now since it happened again 10/25/2013 and the car has been sitting for two months its been reported back to me that the bottom portion of my engine is messed up. Can someone please tell me if there is a recall on this because this isn't right?


Twanna S. said
346 days ago
By the way, my car is 2005 Kia Sorento and I read that this has been going on for this model along with 2003-2006.


kevin s. said
326 days ago
05 kia amantiwith the same engine as the sorento. 3.5 v6 outof the blue loss of power charging lights on and diagnosis is a bad bolt in the harmonic balancer. any info woould be appreciated.


Annette L. said
323 days ago
In May of 2012, 2 mos after having my timing belt replaced on my 2005 Kia Sorento, the bolt broke off in half inside the crankshaft pulley. The other half of the bolt was inside the crankshaft case. Kia dealer nor a machines shop could not drill it out. Had to put in a whole used/new engine at a cost of over $4,500. I was told that Kia put out a TSB (technical service bulletin) to all mechanics shops informing them not to use the old bolt, that there was a new re-designed bolt available. Why did I not get a copy of that TSB, cause the shop that did my timing belt did not read all their TSB's. I would have followed up with them to make sure they did not use the old bolt.


Annette L. said
323 days ago
In May of 2012, 2 mos after having my timing belt replaced on my 2005 Kia Sorento, the bolt broke off in half inside the crankshaft pulley. The other half of the bolt was inside the crankshaft case. Kia dealer nor a machines shop could not drill it out. Had to put in a whole used/new engine at a cost of over $4,500. I was told that Kia put out a TSB (technical service bulletin) to all mechanics shops informing them not to use the old bolt, that there was a new re-designed bolt available. Why did I not get a copy of that TSB, cause the shop that did my timing belt did not read all their TSB's. I would have followed up with them to make sure they did not use the old bolt.


Mike B. said
323 days ago
Just had the dash lights brake and charging come on. after checking none of the belts were turning I am tring to get the pulley off to check the damage.


said
316 days ago
Just happened to me. I had no idea of this issue. I bought my 04 Kia about a year ago. I bought a used car warranty also. Cost me an extra 2k. It's been at the dealer for 2 days now without a call. So I called them and they told me the crankshaft bolt broke off. They were trying to come up with a solution. They did not tell me this was a common problem. We'll see who pays for this. It better not be me.


Annette L. said
311 days ago
All Kia owners, get on the band wagon, here's the Legal Group that has started a classaction Lawsuit; Law Office of Shmuel Klein, P.C.
268 Route 59 West, Spring Valley, N.Y. 10977 888-434-0004 or 845-425-2510.(They filed the suit in their N.J. office, but they have me send all correspondence to their N.Y. office)Please pass this on to others, the more on board the better our chances. I would do a blog if I knew how.


leon h. said
302 days ago
this is the second time for me to have the crankshaft bolt to snap off.. First time it cause me $1500 to get it repair.. I bought all the parts from kia even the new re-designed bolt.. Now it happen to me again jan 27 2014.. It is less then 15000km from the first time tell it happen again.. This time it done a lot more damage


Cheryl R. said
299 days ago
Same issue with crankshaft pulley bolt. The car is in the shop now... How does this class action suit work? Does KIA just replace the crankshaft pulley sprocket/balancer and bolt for free?


mike l. said
296 days ago
i have the same kia issue


Rhonda . said
287 days ago
My 2006 kia sorento shut off while driving, just like the others.Had it towed to a repair shop waiting on estimate. My car has 115,000. Miles on it.I bought it 3 months ago from a small used car lot and without warranty. Would I be included in the class action law suit? Has one been filed? Thank you


Drew M. said
283 days ago
Hi my name is Drew Marshall. I live in Melbourne Australia. Unfortunately I own a 2003 Kia Sorento. It too has had serious issues with the harmonic balancer, crankshaft and associated bolt. I had oil pouring out from my crankshaft seal due to the pin in the crank sprocket shearing and the spacer shattering tearing out the seal. My mechanic originally last November only replaced the crankshaft sprocket, spacer and timing belt. Unaware of the problem everyone else has experienced, noy all of the situation was realised. Last Saturday, I found severe squealing noises coming from the motor with the A/C running. It was quite a hot day, and we were heading home from the beach. Some 30 minutes later, I had lost my power steering, battery light was illuminated and the brake light illuminated in the dash. Had the Sorento towed back to my mechanic, only to get the bad news that everyone has received. Kia needs to face facts and do the right thing by its customers. This thing I feel, is just about to explode in their face.


Cara Y. said
280 days ago
I too have a 2003 Kia Sorento with this issue. It happened this morning. Luckly I wasn't driving. I started it for it to warm up. Went inside. Heard a terrible noise. Went back out. Vehicle was still running but warning lights on the dash lit up everywhere. I turned it off. Restarted lights still on. Raised the hood and released the belts weren't turning. I noticed the bolt spinning turned it off and call a tow to my mechanic. I'm so worried about the costs. How do I get in this lawsuit?


Rory M. said
270 days ago
I have the same issue with crank shaft pulley bolt. It sheared off and caused internal damage to the engine. KIA quoted $6000.00 to get fixed. The car (2003 Sorento) is only worth about $3500.00.


Cindy O. said
246 days ago
I also have the same problem! While driving, I just dropped my son at school, I lost steering ,brakes and every light came on, almost wrecking. A used engine with 100,000 on it for 2,500! I want in on the lawsuit, i have no car , as it will sit until i can come up with money for a engine.


tammy t. said
241 days ago
I also have a 2005 kia sorrento with no starting 2 days ago. At first it started to make a loud noise while the heat was on, now it starts when it wants too. My mechanic can't figure anything out about whats wrong with it. It's off to the kia dealer tomorrow wish me luck! I want in this class action suit also.


said
231 days ago
I have a 2006 kia sorrento that has suffered total engine loss from the crankshaft bolt snapping.


Vera S. said
230 days ago
I would also like to know how to get involved in the lawsuit against Kia. I have a 2005 Kia Sorento a few days ago would not start. We thought it was the battery so we jump started the vehicle and the next day my husband brought our child to school and on the way home the brakes lights came on and several other lights also. The power steering locked up. When my husband checked the crank shaft pulley was broken. I know this will cost a lot but he is trying to fix himself. He is up in age and very sick. We can't afford to send to a deader to fix so I told him to take his time to fix it. I would like to be involved in the Lawsuit so if there is one please let us know


Earlisha C. said
210 days ago
This same thing happened to my 2006 Kia Sorento last night. The power steering went out and the brake and engine light came on. I called Kia and they said that since it is out of warranty there is not anything they can do. Is it going to take for someone to kill themselves or someone else before Kia starts to care about a problem that they know exists? Don't they want their current customers to one day be repeat customers? I pray it doesn't cost a small fortune to get fixed because Lord only knows I cannot afford it.


Rogert W. said
209 days ago
I just bought a 2006 Kia Sorento LX and was unaware of the problems with the pulley bolt but three months after buying it this happened to me and I am disabled with limited income and feel that I have been ripped off. I can't afford to take to shop but now I have to pay for a car that's not running.


Andrew S. said
207 days ago
I own a 2006 Sorento with 94,000 miles. Happened to my wife with my two young boys in the back - steering wheel locked up and emergency brake light lit up the dash. Luckily she was driving on local back roads. Car went to local auto shop who said they couldn't fix and needed to go to dealer. Dealer has car now and said could take a couple days to diagnose. Not sounding good based on previous posts. I'd like in on this suit as well.


Andrew S. said
207 days ago
I own a 2006 Sorento with 94,000 miles. Happened to my wife with my two young boys in the back - steering wheel locked up and emergency brake light lit up the dash. Luckily she was driving on local back roads. Car went to local auto shop who said they couldn't fix and needed to go to dealer. Dealer has car now and said could take a couple days to diagnose. Not sounding good based on previous posts. I'd like in on this suit as well.


Dominic S. said
202 days ago
I have a 2006 Kia Sorento, 108,000 miles. Same issue as described above. Local Kia dealer told me there was no recall. There last customer with a similar issue in which the bolt only backed out and did not shear off cost approximately $2.5K. Mine may be significantly more. It appears it may be cheaper to junk it?


Cindy O. said
192 days ago
So , I guess no one can find a lawsuit to join! I have contacted several listed here and other sites, and not one has contacted me. Has anyone else had any luck? I am ticked, that I have a car that I just bought less than a year ago, and now I need to buy a engine! I don't have money for this,
!


Daniel P. said
189 days ago
Ok,We have a 2006 Kia Sorento. My car broke down and it was the same sprocket, bolt, and balancer that broke. Also had to replace timing gear. Fortunately was only $667 but last years repairs were over $2,300. We always noticed a burning smell after running the car but no one could find a problem. Smell is now gone.


LONNIE A. said
188 days ago
2006 Kia Sorento 70,000 miles just happened to me luckily wife was in driveway as she is recovering from cancer and very weak. This was the first time she was going to drive by herself in months.


Jose Aramis F. said
188 days ago
Same deal super tiny pin on sprocket wears off and then the boot holding the balancer breaks off.
Big job costing big money
What a shame


Amy B. said
186 days ago
I am having the same issue with my 2006 KIA Sorrento. This is now the third time this has happened and I'm glad my family wasn't hurt in the process. We drove 80 miles without knowing that there were two belts off and one one left on.


martin k. said
181 days ago
I own a 2003 Kia Sorento that fits the profile and I just had it happen again this is the second time its happened to me out of 30,000 miles in the guy in the mechanic I bought it from acquired the vehicle because it had happened to the guy the previous owner before me that's why he sold it to a mechanic because it toasted is engine paid for this problem to be repaired twice now and it just happened again and I'm on a fixed income because I have HIV AIDS and I can't work I'm sick and right now I don't know what I'm going to do try and I have no family I live in San Diego try to get some help from a friend to have it towed to a private property would like to speak with a lawyer about this because it's not right


martin k. said
181 days ago
I own a 2003 Kia Sorento that fits the profile and I just had it happen again this is the second time its happened to me out of 30,000 miles in the guy in the mechanic I bought it from acquired the vehicle because it had happened to the guy the previous owner before me that's why he sold it to a mechanic because it toasted is engine paid for this problem to be repaired twice now and it just happened again and I'm on a fixed income because I have HIV AIDS and I can't work I'm sick and right now I don't know what I'm going to do try and I have no family I live in San Diego try to get some help from a friend to have it towed to a private property would like to speak with a lawyer about this because it's not right


Annemarie G. said
172 days ago

Is Kia The New General Motors?

I realize since General Motors had earned top stop in the headlines for it's imcompetence and neglect for it's long delayed recall of defective
ignition switches, but I assure you KIA MOTORS is in line for the crown for its imcompetence and out right willfull ignoring of Crankshaft bolt sensor issues. I have gone back to 2010 regarding these issues, all information readily available on NHTSA website.

I am a single mom of 3 boys, on Christmas Eve 2013, I had an opportunity to complete my christmas shopping. Upon leaving the mall parking lot my car died unexpectedly. From there it took me over 3 hours to drive 8.4 miles due to my car's unexplicable issues of completely shutting down. The last time it shut off on me, I was almost killed, as the car completely shut off at a 4 way intersection, leaving me no choice but to exit the vehicle, utilize the flashlight app on my phone to signify the oncoming drivers that I was actually there. I had the car repaired, approximately 1200.00 later, my car is now dead again. I lost steering and engine while driving my son to school. In researching, I have found that this has been a KNOWN problem with Kia Sorento, as far back as 2010 and possibly earlier.

I called KIA regarding the situation, I was told there was a SAFETY CAMPAIGN on my vehicle after giving them my VIN#. Please be advised that a SAFETY CAMPAIGN, which in it of itself implies KIA is doing a service to it's consumer, is actually there flowery phrase for RECALL.

After doing a tap dance reminiscent of Gene Kelley and Fred Astaire, I was told that KIA was not aware of this particular issue, although the Representative informed me that the NHTSA receives its information from KIA???Whose on First.

I am imploring you to investigate before any known deaths occur. Consumers of KIA and the public at large are in danger of a fatality. So while I sit here now here I sit without a vehicle and 3 young sons ages 14,12 and 11, and no transportation for them, KIA sits back and conducts its SAFETY Campaign that they claim they are "unaware of".

Sincerely
Annemarie Grossi




Kristie S. said
167 days ago
2005 kia sorrento same issues as all the above! Out 2500 this is ridiculous! I want reimbursement as I do not have 2700 to give away! Please help!


messie b. said
164 days ago
crnk bolt plese cvall


Richard S. said
164 days ago
i have a 2003 sorento and i now have to have crankshaft replace due to bolt shearing off


Richard S. said
164 days ago
i have a 2003 sorento and i now have to have crankshaft replace due to bolt shearing off


Mary R. said
162 days ago
same thing is happening to 1,000s of consumers who own 2002-2009 first generation Kia Sorrento. happened to us 2 sat ago Kia claims warrantee are up but this problem is a recall problem because of a engineering defect. see Gov. web site www.odi.nhtsa.gov. see other Kia complaints and file a free complaint at this Gov. site. Also Kia Motors USA Director of Regional Operations Phone: 949-468-4800 email gsilvestri@kiausa.com Also contact your states State Attorney General, BBB, Federal Trade Commition and file a complaint, also see consumer affairs they take complaints too. Don't give up this is wrong. If you search the web and look for creditable sites, you would be shocked. File the complaints, the more complaints filed the better chance that someone that can help us will listen. you can also get ahold of your districts congressmen. I have done all the above and I email Mr. Silvestri with all questions updates ect.


said
160 days ago
I'm so glad to find this on the internet! My wife with our daiughter is driving today our 2003 Kia Sorento which we bought from a. Kia dealer in Southern California and she experienced what has been described here. I brought it to a Firestone Autocare facility and they informed me about the problem: a broken crankshaft pulley bolt. As it is a Sunday, I'm planning to call Kia headquarters and hopefully talk to tem about it. Anybody has goetten in touch with them? How did it go, if yes?


nicholas b. said
155 days ago
This just happened to my mom and her 2005 kia sorento last week.she was driving and lost steering and the battery light and the brake light came on.i took it to my mechanic who opened the hood and noticed the crankshaft pulley just hanging out not attached to anything and that the bolt broke right off inside the crankshaft.i had it towed to the dealer where she had bought it from after I realized that she had purchased the extended warranty on the vehicle and it was about to run out in a couple weeks.great news we thought.then she gets a phone call today saying that the crankshaft, the crankshaft pulley and all parts associated with this issue were covered..except for the bolt.how can you cover all parts except the main part that makes them work.without the bolt there is no pulley which means nothing works.it just drives me crazy on how people/companies can get away with stuff like this. My mother still owes on the vehicle and there is nothing we can do about it, except for pay the 1400$ they want to fix it and even at that the dealer is telling me there is a 80% chance it will be successful. We all need some kind of help here and kia/dealerships/extended warranty companies need to start honoring things and start taking a little blame for things..sorry for the length of the post


Kristie S. said
152 days ago
My 2005 Kia Sorento has experienced the same issue. I have 130,000 miles. I left my home and the belts began squeaking. I drove for approximately 1/2 mile and felt that something just wasn't right. So I turned around and went back home. I looked and saw that the belt was slipping from one of the pulley's. My father happened to be visiting so I had him take a look and he noticed that the bolt was hanging. He reached in and found that the bolt was broken. As this has just happened, I have not brought it to a mechanic.


Tammye T. said
149 days ago
I have a 2004 Kia Sorento and just experienced the "pin" that holds my crankshaft pulley in place broke off this morning...its is currently in the shop to be repaired at an estimated cost of $1,225.00 before taxes and before they take my engine apart. Reading all these comments and watching this videohttp://youtu.be/qHLl55FV2z0 has me seriously concerned that I will be putting myself and not to mention how many others, including bicyclist and pedestrians lives at risk here in Seattle. I lost my power steering last night pulling into my drive way and couldn't understand why, so I backed out and drove down the street and turned around and came back home and the power steering seemed to work this time to turn into my driveway. I had to have my power steering fixed at the beginning of this year and just recently out of knowledge of auto maintenance had the timing belt and water pump replaced just after February this year, can't tell exactly what date because all my receipts are in the glove box in the SHOP >.<


Adrienne A. said
148 days ago
I literally just replaced my motor in my 2005 Kia Sorento because the crankshaft bolt had broken off INSIDE the motor and the mechanics were unable to even take it out. I'm out over $4900.00! How can I get more information about the class action lawsuit?


Trena K. said
145 days ago
I have a 2003 Kia Sorento. I had to have the crankshaft replaced about a year ago. I was driving with young children and lost all power, steering function and brake ability. I am now having similar issues of it acting up and have brought it to a mechanic once again. I am experiencing it stalling and losing power while driving and think this is the same issue again! I was told to check this site from a family member that came across it while I am describing what is going on with my Kia again. I would like more info on this lawsuit as well.


Linda W. said
143 days ago
2006 Kia Sorento driving to work i lost all power the engine shut off. i had no power steering and no brakes a bolt broke off and the timing gear and another gear were found laying in the bottom of the motor. He doesn't have he tool to get the bolt that broke off out so it will be towed to a Kia dealership don't know at this point if it can even be fixed yet I would also like more info on lawsuit. this is a dangerous problem with these vehicles


corey c. said
142 days ago
I have another 2004 kia here 3.5 second engine and head gaskets blew out because of this and ruined a lot of parts. Its still torn apart since kia doesnt want to help.


caridad c. said
141 days ago
same problem my harmoney belt screw, broke off, fixed second time....mechanic said get new car..not fixable...dealer BEV SMITH KIA, never acknowled problem..i need lawyer, car been lemon, also had ....fuel system problems...i have not died in interstate highwasy due to gods mercy, ...kia just dies on you on highway.


Heidi R. said
140 days ago
Second time this has happened to me in 3 years!!! Crank pully bolt sheared off both times. This time it was on the highway - I lost power steering going over 65 mph and my gas petal right after... this is a serious danger to lives!! I will never get a Kia again!!


caridad c. said
137 days ago
I HAD THE SAME CRANK PULLY BOLT SHEARED OFF BOTH TIMES, SCREW LEFT INSIDE ENGINE, THANKS GOD GOOD FAITH MECHANIC WAS ABLE TO FIX IT....KIA DEALERSHIP, BEV SMITH KIA, PLUS KIA CORPORATION, PUT BLAME ON ME....NEVER ACKNOWLEDGE, DEFECT ON KIA 2003...SOMEONE HAS TO STOP KIA...THEY ARE FOREIGN THEIVES, PRYING ON INNOCENT AMERICANS...THE FEDS HAVE TO DO SOMETHING....MY KIA HAS LOST POWER IN THE MIDDLE OF TURNPIKES, INTERSTATE HIGHWAYS, IT IS A MIRACLE I HAVE NOT GOTTEN IN SERIOUS CAR WRECK.....KIA DEALER IS WHERE I ALWAYS TOOK MY CAR FOR REPAIRS....THEY MUST HAVE KNOWN CARE DEFECT, NEVER TOLD ME ABOUT IT,...NOW THEY TELL ME, WARRANTY IS OUT, CAR IS TOO OLD, WHAT DO YOU WANT LADY....KIA MOTORS USA, I CONTACTED SEVERAL TIMES, NEVER ANSWERED.


Collette P. said
137 days ago
I have a 2005 KIA Sorento that acted the same way as it broke down as many of these complaints, shaking and noise. I had the car towed to a mechanic. He says he doesn't know what is wrong with it exactly but it needs a new engine. I called KIA of Palm Springs, California and asked their service department if they could look at it and do a diagnostic. The KIA service department said my mechanic is a good mechanic that if that's what he said he's probably right.
Something isn't right here and I don't know how to proceed. My Sorento has just under103,000 miles and I've kept up the maintenance since it was brand new. Now I've been looking online for a solution. I don't have the money to have this fixed or get another vehicle. Can you help me or tell me how to proceed?
Thank you,
Collette Parliament


Flory F. said
137 days ago
I have a 2005 Kia Sorrento LX. The crankshaft bolt just broke on mine Sunday. Thankful I heard a noise that didnt sound right and went right back home or im sure it would not have been good. I contacted the dealership to see if there were any recalls that I was not aware of and they told me no. So after reading all these comments on the same issue all over I am not very happy about owning this car. I bought this vehicle privately so I have no warranties. I bought it in 2010 and researched it to the max and could not find out any bad issues about it so I thought I was making a good choice. Now Im not so sure. I will have to pay out of my pocket to fix this problem some how. I am not in a situation where I can get another car so if it can be fixed I guess thats my only option right now. I would like to find out more about this class action lawsuit. I would like tio definately want to be included on it. This is gonna cost me more than I can afford but I have to have a way to get to work. If anyone knows anything about the lawsuit please contact me. I think Im going to call the Attny General bout this and see if they can help me.

thank you, Flory Frick
Inwood WV


Jessica B. said
136 days ago
I bought my 04 kia 6/19/2014.... From then to now I have had to replace the bolt to the crankshaft pulley twice. I have already dropped 1000+ dollars on repairs. I want Kia to fix this! If it were two or three vehicles ok don't fix it but there are enough for a lawsuit! I love my car i don't want a new one I just want this one fixed! If anyone knows anything about the lawsuit please contact me I want my car fixed correctly I can't afford to nickel and dime a car that just bought!


Sherry B. said
135 days ago
I have a 2003 Kia Sorento crankshaft broke off while I was driving thank god I was able to pull over.


Blake E. said
134 days ago
We have a 2004 KIA Sorento EX with less than 50,000 miles and the pulley crankshaft bolt also sheared off inside the crankshaft. Our KIA dealer can't help us for less than $600 or a straight out engine replacement at a cost of $??


Brenda G. said
127 days ago
Harmonic Balance replaced three times, 12/22/13, 05/15/14, and 07/21/14 all under warranty and the dealor Harrys Auto refuses to work on it again. My creditor still wants my payments and I am self employed without the vehicle. I pay 289.00 a month for a big paper weight. Please help! I give up and dont want to get arrested for causing a scene at the place i bought it.


Brenda G. said
127 days ago
Harmonic Balance replaced three times, 12/22/13, 05/15/14, and 07/21/14 all under warranty and the dealor Harrys Auto refuses to work on it again. My creditor still wants my payments and I am self employed without the vehicle. I pay 289.00 a month for a big paper weight. Please help! I give up and dont want to get arrested for causing a scene at the place i bought it.


Roger M. said
126 days ago
My 04 Sorento just died on me. Driving to work. The brake light came on the battery light came on and the power steering went out. When towed to the repair station I found out the crack shaft pin had broken off inside. They told me to put in a new engine. I can't put hat kind money into it.


David S. said
124 days ago
My 2005 Kia Sorento recently sheared the crankshaft/harmonic balancer pin. I was backing out of the driveway when I noticed that I lost my steering and at that point I could hear a clunking noise under the hood. Fortunately, I caught the problem in the driveway - as opposed to having this problem take place at 65 mph on the highway. When I checked out the engine, it was apparent that the pin broke and the crankshaft bolt had started to loosen. Had this happened on the highway or on a twisty road, we could have been killed. I will contact a local dealership tomorrow, my guess is that this incident is going to cost me. No more Korean cars for my family - there should have been a recall!!!!!!!!! I find it strange that we never heard about this problem in the news.


Pamela H. said
123 days ago
My daughter just had the same thing happened to her. She bought the car used, we have since day one complained that the power steering sometimes feels real hard to steer and then it seems to give way.. she is 7 1/2 months pregnant and was at a store, went to get into her car and turn it on, battery light came on and she had no steering. Thank God she wasn't driving that she was parked and was just getting ready to go. Now she still owes on the car, no way I want her driving it again, as it can happen again. Never again!!


Lisa S. said
122 days ago
After reading all these reviews about Kia Sedona's issues, I thought I need to share my horrible experience's. I bought my 2002 Sedona lx from Greenville Chrysler dealership in Texas. Had 124,000 miles on it. There were some noticeable repair damage on the vehicle, but thought it wouldn't be much to get fix. Boy, was I wrong! Not only did the repairs cost a lot to do, 3 days later the vehicle started having some major issues. Fist, the sensors went out, forgot which one's, $350. Next, power steering had to be replaced along with other issues, $1100. Next, Brakes went out, replaced them with rotors and all the bells and whistles, $1,050. Had to replace flow mass sensor, $590. All repairs done at the KIA dealership. Next, A/C compressor went out, also has a leak. still working on the repairs for this one. The vehicle stills needs a hell of a lot more repairs, such as, Evap system, timing belts, fuel pump replace, etc. I didn't know this was a total piece of junk that I bought. I paid 1,700 cash for it and the dealer didn't give me any warranty nor did they tell me about all the repairs it need. I'm on a limited income and cannot afford a new car. Never ever will I buy a car from either of these dealerships AGAIN! I've spent all I can spend to get this vehicle operating and its still costing me. It runs but the engine light stays on and other issues are starting to show. Please help somebody!


Sedrick L. said
121 days ago
Just bought a 2007 Kia Sorento a month and a half ago used and I am getting a camshaft position sensor code on my vehicle. I have read all about the issues with the camshaft bolt so I called to ask my two local dealerships about the replacing it with the revised camshaft bolt. Both dealerships in my area are pretending that they have no idea that there is an issue with the camshaft. So hopefully I will be able to get something done before I have real issues.


LISA K. said
115 days ago
I have a 2006 Kia Sorento and our crankshaft/harmonic balancer broke the powersteering went out in the car while driving on the highway. It is going to be over $2000.00 to fix plus we have to get it towed.


Betsy L. said
109 days ago
My 2006 KIA Sorento had the bolt shear off and stall out at 75mph on the freeway last Friday. The vehicle has just over 85K miles.


Sara P. said
109 days ago
Our 2005 Kia Sorento's crankshaft bolt sheared off on me, also! I was by myself, and nearly wrecked when the car lost all power at an intersection in front of Walmart! Luckily no one crashed into me while I was stuck there with a car that wouldn't go! Kia and the government(for not making Kia take responsibility) are going to get someone killed! Both should be sued! I guess Kia isn't as big a name as General Motors, or they would be made to take responsibility, too! Everyone who has had to pay extreme amounts to get this fixed, should be reimbursed!


Courtney B. said
107 days ago
I have a 2006 KIA Sorrento V6 and sunday this same thing happened to meI bought this with my own money all my savings .... in February. This is the first time I have learned about this issue ... My brake light and Battery light both came on. I have no clue why this happened. I was with my 2 kids and went I came home I lost complete steering .. I opened the hood and seen that the belt was shredded and i called my dad upset and crying bc i had no clue why this happened. It was towed in and the service man told me that the bolt broke in the crank shaft... my belts were shredded ... it busted the radiator and another part the harmonic balancer now needs replaced .. my bill is over $2,000 im a single mom 2 kids limited budget .. no car and cant afford to fix .. I also would like to be part of getting something done ... this is horrible .. why is KIA still in Business ... if this is happening something needs to be done !!! for example Chevy .. finally something was done many were getting killed bc of 1 little part was bad .... something needs to be done >>>> these should be on recall and we should be reimbursed for purchase and repairs .... i could have a new car by the time this is done .... :( .. NOTE ::as I was exiting the exit I LOST COMPLETE STEERING WITH MY 2 GIRLS ... I AM VERY LUCKY AT A BIG INTERSECTION THAT WE DIDNT GET HIT OR KILLED


L W S. said
104 days ago
I am having the crankshaft bolt issue for the second time. First time happened shortly after the Kia dealer replaced the timing belt at 96K miles. Ever since this dealer work was done the car has been junk, as it can't keep any torque on the "new and improved" crankshaft bolt. Now it is all stripped out and I have a piece of junk for a car with only 136,000 miles on it. How does one go about joining in this Class Action Lawsuit? I don't see any information on how a wronged Kia owner joins and provides details about their terrible experience? What is the current status of the lawsuit?


Gene C. said
101 days ago
I have a 2004 Kia Sorento which broke down on my wife and children while going out of town to Dallas in 2007 (62403 mi). I had it fixed and Kia reimbursed for mechanic only and not hotel or other needs due to breakdown. Due to recall Capital Kia of Austin replaced problem on 07/30/08 (70696 mi). Maintenance was performed by Advanced Goodyear (102681 mi) and new bolt was replaced per Kia recommendation. On 08/15/14 (105357 mi) bolt busted again leaving my family stranded in Northern AZ on vacation. Kia would not assume any responsibility due to worked performed by Advanced Goodyear, a highly respected nationwide brand, so I paid out of pocket for Liberty Kia of Prescott Valley to fix to ensure if I had any other problems it would be covered. On 08/13/2014 the bolt sheared again while on the freeway coming home from work. It has 119850 mi on engine. I towed it to Horne Kia in Mesa, AZ and they stated that the bolt sheared off inside crank case and it can not be removed and a new motor is required. Horne Kia would not accept any responsibility due to being repaired at a DIFFERENT Kia dealership. They said the warranty on the bolt is 1 year 12,000 mi. My car had 14k miles, so I asked how do you put a time warranty on a recall item that keeps happening nationwide. They had no response. Now my car is parked in my garage and un-drivable. Re-man engine is $3,700.00 which puts the same engine back in with the same recall part. The worst part is that I put about $5000.00 into overall repairs in 2011 @ 96,482 miles so that my son could have a vehicle when he can drive next year and now that probably is not going to happen. I own a 2012 Kia Sorento and our partnership purchased a Kia Optima 2 years ago... I can't believe I am being treated this way. Still waiting on contact from District and Regional Manager. I will join the lawsuit.


Cheryl B. said
94 days ago
Hi yes my name is Cheryl I live in Tucson As. My 2003 kia Sorrento Stopped steering car still running,in the busy part of day my dash lights parking brake light and Battery light check engine light and airbag light went on almost wrecked could not turn looked under hood and seen crank bolt angled and sticking out,pulley pulled forward


Cheryl B. said
94 days ago
2003 Kia Sorrento power steering locked up,dash lights eliminated,parking brake light,battery light,check engine light and airbag seat belt Light went on lost steering function.looked under the hood belt almost off pulley slightly bent forward and a big bolt kinda just there bent as well.Mechanic has yet to look at and let me know total amount of repairs to be made ?????


Cheryl B. said
94 days ago
2003 Kia Sorrento power steering locked up,dash lights eliminated,parking brake light,battery light,check engine light and airbag seat belt Light went on lost steering function.looked under the hood belt almost off pulley slightly bent forward and a big bolt kinda just there bent as well.Mechanic has yet to look at and let me know total amount of repairs to be made ?????


Adolph V. said
83 days ago
for the third time my car has been at the dealer harmonic balancer bolt coming loose and they are saying the crank shaft could be bad.I have a 2004 Sorento w/177,000mi this should not cost me a penny!!!!


sandy r. said
82 days ago
Last Sunday my wife and I had to pull our Kia Sorento off the road because the power steering went out, there was also a loud noise coming from the engine.. When I tried to start it up again it would not start. Three hours later my car was towed to the nearest garage (I was 4 hours away from my home). I had to rent a vehicle to get home and wait for the service manager to give me an estimate of the cost. He called six days later with an estimate cost of $1550 explaining that the damage was caused by a broken am shaft bold to the pulley. It also caused damage to the radiator.. My car rental and towing charge will be around $400 plus I was camping that weekend and had to store my camper aswell. What a mess. Worst of all I could of lost control of the vehicle when the steering went out. I know if my wife was driving she might not have had enough strength to manhandle the steering. I have already contacted an attorney who is involved in a class action law suit against Kia Motors because of this same defect.


bob z. said
81 days ago
crankshaft bolt sheared off same problem. kia dealer wants to replace engine.
88500 miles 2006 sorento. its in private shop now trying to extact sheared bolt.
100000 powertrain warranty doesnt cover sheared bolt what a bunch of shit!!!


bob z. said
81 days ago


Jacqueline S. said
78 days ago
I have a 2004 Kia Sorento and mine had the same problem.I was in town going to the funeral home my brother-in -law had past away .My husband just thought the bolt had come loose,but it was broke.It had to have the harmonical balancer,the new bolt ,it mess up the oil pump. But ever since this happened it seems to always have something going wrong with it.I just wish it would not do this cause I don't trust it to just drive anywhere.We never had any major problems until this happened.I think Kia should have to pay everyone back that has had this problem.


Mindy A. said
74 days ago
2006 kia sorento with 118k, the crankshaft bolt broke off in the crank. Lost power, steering, and the car died just like the others said. But i was able to still drive it to the tow bed. The bolt broke off flush to the crank and is at a shop getting repaired. If tthey cant get the bolt out its going to cost me a new engine or crankshaft engine rebuild. I was told the recall for this has expired. I am wondering what this class action lawsuit stuff is, and how do I get in on it? Apparently this happened to ALOT of people.


Faith S. said
74 days ago
2006 - Kia Sorento - My harmonic balancer bolt broke while on the freeway today! It was very scary - all brake and battery lights came on, AC went out (in 100 degree AZ weather) and I lost power steering! The mechanic has it now; I just hope there are not other issues caused by this, but losing steering while driving is unacceptable! I hope someone doesn't have to have a fatal accident before KIA does something about this!


Tracy M. said
67 days ago
2003- Kia Sorento- The crank shaft pulley bolt broke while driving causing me to lose steering. This is the third time this has happened and the vehicle only has 76k miles on it.


Claudia T. said
65 days ago
Wow! So scary! I guess I am fortunate that I got 170,000 miles out of my 2005 Kia Sorento. I had car worked on in May 2014. It was recommended that I replace my plugs and wires. Since it is labor intensive to work on this engine I requested to replace timing belt and water pump. $1600 dollars later I pick up vehicle thinking I should at least get another 100,000 miles our of it. NOT! Little over 3 months later the crankshaft bolt sheers off and pulley falls off and is laying down on the pan of the engine. First thought was that the shop was at fault. I was angry and wanted them to repair my car with minimal charge. Well guess what? We find out about this engine defect. Can't really put the shop at fault. They did replace the crankshaft bolt with the "newly designed" bolt from Kia. So now I will be into this for another $600 bucks! I am in no position to buy a car financially, but now after further investigating on this defect on the design of the pulley and crankshaft bolt I am nervous to drive my Kia Sorento. I was lucky that I wasn't on the freeway when the bolt sheered off. Mechanic did say that Kia has a newly designed crankshaft system for these motors. But I can't put anymore money into this mess. This is a terrible situation and Kia needs to rectify this issue with their customers. Are there recorded deaths from this issue? I sure don't feel safe with mine.


Kevin M. said
64 days ago
2004 Kia Sorento. $1600.00 Repair last year for broken crankshaft bolt. It only lasted maybe 20,000 miles before it broke again. Where do I sign up for this class action suit?


Lindsay M. said
63 days ago
2005 Kia Sorento. Exact same thing happened to me Monday. Brake and battery lights came on and power steering went out completely.


Mindy A. said
61 days ago
Same thing!!!!! Im scared to drive it now that its fixed!!! And i feel guilty selling it. This is so unfair.


David C. said
58 days ago
2003 Kia sorento crank bolt broke for the second time in two years


David C. said
58 days ago
2003 Kia sorento crank bolt broke for the second time in two years


Tom W. said
56 days ago
Same issue here. Bolt broke and had to be towed in. $1200 in repairs. I can't take this car anymore


john D. said
56 days ago
Same issue


john D. said
56 days ago
Same issue


Esteban B. said
52 days ago
Same shit! Helping my (72 years old) dad to pay $1800 to repair this junky unsafe piece of junk (2005 Kia Sorento) where is the consumer protection?? Shame on Kia! Crankshaft bolt broken...


jackee a. said
50 days ago
I also have a Kia Sorrento 2005. Mine has been in the shop for 2 months. The crank shaft bolt broke and it broke a lot of my belts. It is all back together and now it still has no power. It has been a costly repair. I am just about to give up. I am so glad I saw this because I thought well mine is the only one having these problems sand now I see I am not the only one. This shit is ridiculous.


said
50 days ago
The same thing happen to my wife coming home from a sports outing. Engine lights come on and now power steering. Lucky my son was with her and kept her save and knew what to look for with a little coaching on the phone with him under the hood. I had him take pic. of the belts that were off and of the battier terminals. When I look at the pic he sent me and seen the water pump belt which is your first belt towards the front of the vehicle was still in tack I was thinking we could nurse the car home but she was still and hour from home. Went to Wal-Mart got a new battery because the one in it was 4 years old and needed changed anyway. Grab the tools I would need and off I went. Found them in a good lighted area were I could see to work on the car with a good light and still be safe with the on coming traffic. A new full charged battery will get you about 1 of run time so if your are farther out than that call a tow truck. I cut the two belts loose (alternator - power steering & a/c) from pulleys tighten the balancer bolt (22mm) which would not tighten back up but was not broken of in crankshaft. Put the battery in started the car and I followed them home to driveway. Hope this might save someone a tow bill. I work in a shop so I called my boss and he said bring it out with you in the morning and maybe we could look at it in the afternoon. What we discovered was not good and with some research and a few calls to Kia corp. headquarters ( which they have never heard of this problem ) we were still scratching our heads. The car was out of the extended warrinty by 6000 miles. So you no the answer I got. So we did just that. We ordered A new bolt new balancer and gear and tore the whole front of the engine off to get to everything. The key to this problem is two things. One is the crank tap itself is to sloppy and the tor. spec. on tithing the Bal. bolt are to light. That's way the problem rears its head after the vehicle has been serviced with replacement of water pump or cam belt or sensors. What we did was re tap the cam, put red Loctite 0n treads use the impact wench carefully in short bursts until snug. then you might as well change cam sensor, belts and water pump. Put the front of motor back on filled the trans. back up to the full mark and started it up. It took us two nights after work to do this so you don't what to try this if you don't have a clue on what is going on because you can throw the motor at of time real easy and have no power. Kia has made lots of money on this repair over the years and looks like it not going to change soon.


Jessica B. said
45 days ago
Same issue! This is the 3rd time it my crank shaft pulley bolt broke and Kia tells me that my VIN number isn't part of the bolt recall yet I have mechanics writing on my receipts the exact issue I bought the car because the kia I had back in 09 was awesome. I am a mother of two boys and the idea of putting them in a car that someone WONT fix isn't right. I bought that car in May of this year it hasn't even been a year and already all these issues and kia says sorry can't help you!


Rafael S. said
43 days ago
On 10/10/14 the exact issue happened to my 2004 Sorento.
Why don't we all stand with signs in front of all the Kia dealerships for a few hours on one agreed Saturday. This is totally legal as long as it is done according to local ordinances and it is our right. The sign should warn potential customers of the Kia irresponsibility. Perhaps Kia will pay attention when the customers walk away.
Here is my email if you want to join me: sonerar@bellsouth.net


Jacqueline H. said
30 days ago
I also have a 2005 KIA Sorento...recently took it to the shop and they think it is the crank sensor..so we are going to have it replaced... the car starts runs for a while then just loses power and stales, very dangerous.. I would like to be involved in this suit.


Jacqueline H. said
30 days ago
I also have a 2005 KIA Sorento...recently took it to the shop and they think it is the crank sensor..so we are going to have it replaced... the car starts runs for a while then just loses power and stales, very dangerous.. I would like to be involved in this suit.


RHONDA M. said
14 days ago


Trena K. said
8 days ago
I have the same issues listed above. I have a 2003 Sorento with 100,00 miles on it that I bought just over 2 years ago. The bolt sheared off for the 3rd time last Friday 11/14/14 while driving. Two belts broke, lost steering and damn near could've been killed.......again!! This has been a very big problem and I am fearful for my family's safety. Dealership says they may be able to fix this again and have worked on several Kia's with the same problem. My mechanic is NOT willing to touch it again. Sounds like there is a real pattern here. What do we do????

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