Kia named in class action over First generation (2002–2009) equipped with a Hyundai-manufactured 3.5L 24-valve DOHC V6 engine

Kia Motors

This class action lawsuit on behalf of a class of all current and former owners and leasees of certain Kia Sorento, model year First generation (2002–2009) equipped with a Hyundai-manufactured 3.5L 24-valve DOHC V6 engine. It is alleged here that these engines were designed with a defective engine crank sprocket and balancer, in that the design of the balancer sticks out too far and weighs too much, breaking off the spring guide Pin and causing the front pulley bolt to break, which then causes catastrophic engine failure, loss of power steering, loss of the charging system, loss of the cooling system and loss of control of the vehicle, and is a hazard to owners and other individuals who may be in harms way.

As alleged, through a common and uniform course of conduct, the Defendants’ knowing failure, despite their longstanding knowledge of the problem, to disclose to Plaintiffs and other consumers that Kia Sorento (2002-2009), vehicles (collectively, the “Class vehicles”) are predisposed to snap the front pulley bolt resulting in the ejection of the front pulley, which then sets off a chain reaction of shredding all the belts attached to it including the power steering, battery charging system, and cooling system, all resulting in severe heat buildup, loss of steering control while being driven, loss of power while being driven, hazardous accident potential and engine failure, and metal debris, resulting in serious and expensive damage to, and/or catastrophic failure of the engine within the Class vehicles (collectively, the “front pulley balancer bolt problem”). Not only did Kia actively conceal the material fact that this particular component is defectively designed (and requires costly repairs to fix), but it also did not reveal that the existence of this defect would diminish the intrinsic resale value of the vehicle. Furthermore, through a common and uniform course of conduct, Defendants have failed to honor both federally mandated and voluntarily offered warranties that would have required them to repair or correct, at no cost to the consuming public, the nonconforming and/or defective vehicle(s).

The complaint alleges that Defendants have been aware for years of the true nature and cause of the front pulley balancer bolt problem in class vehicles. Meanwhile, Defendants made numerous affirmative statements touting the high-quality and reliability of the Class vehicles.

As a result of the front pulley balancer bolt problem and defective vehicle design, Defendants have benefited from collecting funds from Kia customers for vehicle service procedures such as unnecessary front pulley balancer bolt replacements, computer reprogramming and software updates, and troubleshooting and diagnosing front pulley balancer bolt complaints, when in fact, Defendants knew the true cause of such front pulley balancer bolt problems within the Class vehicles were the defective vehicle design.

Many owners and leasees of the Class vehicles have had to repair or replace their, front pulley balancer bolts multiple times, thereby incorporating costly front pulley balancer bolt repairs and/or replacements as needed to return their vehicles to expected operating condition.


Robert H. said
543 days ago
You might be interested to know that this is not the first time KIA has done this. I have a KIA Carnival which has catastrophic engine failure for the second time. I have learned that KIA Carnivals with the Rover K Engine which also has a design defect have an engine failure rate approaching 100%. KIA Australia were aware of this problem from the outset and chose to ignore calls from its distributor to recall the cars and tough it out for the last 10 or more years. Despite many reports to Consumer Affairs agencies in Australia they have so far gotten away with it. I have written to their CEO demanding a new car and got the standard reply that it was all my fault for not servicing the vehicle properly which is a lie. We spent $30,000 extra converting the people mover to a wheelchair carrying vehicle and now have a car which is off the road and virtually worthless as a resale proposition. My wife has MS and her condition worsens daily as we are unable to get her to her Hydrotherapy and Strength training sessions. I have posted my story on KIA Australia's Facebook site this weekend hoping to bring attention to this company's behaviour. I can supply documentation on request showing my letter to the new KIA Australia CEO and their reply. I also have research info on the extent of the engine failures here in Australia and I believe there have been similar issues overseas. KIA knew that these engines were faulty but failed to warn consumers much like what has happened in the US. Many of these vehicles are used as vehicles for the disabled as mine is and have had multiple engine failures - and as the later models reach 30,000 Kms or so they too are failing. In my case the first engine failed at 39,000 Kms and the replacement engine at 100,000 Kms on the odometer or with just 60,000 Kms on the supposedly fixed new engine.


Patrick F. said
436 days ago
Just yesterday my 2005 Kia Sorento's crank pulley bolt broke off and caused me to nearly get into an accident. I had to have the vehicle towed to a repair shop and was just informed that the cost to repair this will be at least $1500 depending on severity. I also learn that KIA's are well known for this problem as I was told the repair shop has worked on numerous Sorento's with the same problem.


Joel P. said
412 days ago
I have a 2006 kia sorento, just spent 1200.00 to fix camshaft sensor and crankshaft sensor. 2 weeks later the power steering and brakes went out. The belt slipped off. I got the belt fixed and a week later same thing happened. Went to repair again and the crankshaft pulley was lose. had a mechanic try to fix problem and found out the pin for the sprocket sheered and had it towed to KIa dealer. They said this not covered since my waranty expired. Also said other mechanic who replaced sensor was resposible. He didnt tighten bolt for pulley to specs. So now it sits at kia with no taken blame this matter. And Kia said cant get the bolt out of camshaft. So the engine needs to be replaced I have no other car. I cant afford to fix this car. And cant afford a new car. Someone please help!!!!


Joel P. said
412 days ago
I have a 2006 kia sorento, just spent 1200.00 to fix camshaft sensor and crankshaft sensor. 2 weeks later the power steering and brakes went out. The belt slipped off. I got the belt fixed and a week later same thing happened. Went to repair again and the crankshaft pulley was lose. had a mechanic try to fix problem and found out the pin for the sprocket sheered and had it towed to KIa dealer. They said this not covered since my waranty expired. Also said other mechanic who replaced sensor was resposible. He didnt tighten bolt for pulley to specs. So now it sits at kia with no taken blame this matter. And Kia said cant get the bolt out of camshaft. So the engine needs to be replaced I have no other car. I cant afford to fix this car. And cant afford a new car. Someone please help!!!!


Joel P. said
412 days ago


said
372 days ago
I totally understand what you have gone through! The same exact thing happened to my 2006 Sorrento just this week. Had to replace the cam and crank sensors.


Bill W. said
365 days ago
Are there any updates to this class action suit


Lena W. said
342 days ago
I have a 2005 Kia Sorento and my crankshaft also gave out, the warranty company I bought the vehicle with is refusing to pay for the cost because of "preexisting conditions" I am not sure what that mean. Anyway, the bill is $5000 and I am left without a car nor can I get a new car. I would like to be included in this class action lawsuit. This is terrible :-(


Chan B. said
336 days ago
This morning the crankshaft bolt broke on my wife's 04 Kia Sorento. After reading these comments, I have no plans to go to the dealership. I think I can drill the bolt fragment out and install a new sprocket and bolt. After that I only need the car to last until I can trade it in. It is completely ridiculous that there has not been a recall on this problem.


Rick G. said
313 days ago
Three days ago, my crankshaft pulley removed itself from the engine block due to a shearing of the bolt that was holding it on. I found out from the dealer that they actually replaced this bolt at the 60k maintenance, which they did not tell me at that time (three years ago). Current mileage 117k.
Same story - no power steering, no alternator, shredded belts, etc.
Dealer will not fix, as they admit no bolt will now hold as crank threads are compromised.
Their solutions:
1) crank replacement ($4,000)
2) used engine ($2,000 plus installation $2,000 = $4,000)
3) trade in on new Kia and hide the problem ($2,000 trade in value, or bribe)
4) tow it out of their lot at my expense and please go away


Rick G. said
313 days ago
I did not write before that this is a 2005 Kia Sorento, with an impeccable documented maintenance record, including oil changes at every 3,000 miles; and dealer service at 30k/60k/90k.


sarah t. said
302 days ago
OMG! I am relieved that it's not only me who have the same experience. I have a 2005 Kia Sorento, I lost control of the wheel driving 30kph. Good thing I was able to park the vehicle on the side of a quiet street. I popped the hood, the serpentine belt came off. I had it towed to Kia, crank shaft bolt was found laying somewhere in the engine where it shouldn't be. I called Kia Canada and complained why the bolt that shouldn't have come loose came loose!!! They told me, "oh you should have had your timing belt replaced @96000km then the dealership could have replaced your crankshaft bolt too to have prevented this incident, since you didnt have it done then this happened". I responded saying that it is not part of the timing belt maintenance to replace the crankshaft bolt. They are not admitting that there is a flaw to the design of the vehicle and that it should have been recalled. I will not buy a Kia ever again.


Jennifer C. said
299 days ago
I have a 2003 Kia Sorento and about three weeks ago a bolt fell out of the engine and has done about $2500 worht of damage to the engine. We still dont have the truck back up and running.


Michael B. said
296 days ago
My bolt broke off on me just the other day, I spoke with Kia today they told me I would have to pay for it that it isn't their problem. Really, you designed a crankshaft that is faulty, I feel for people who are actually in accidents because they lose power steering. Btw, I did that as well. I need to get involved in this law suit, can someone please tell me how? Thank you


Tracy C. said
246 days ago
I have the 2005 Kia Sorento, We're the first owner. Car has 78K miles on it. My husband was driving and the wheel locked up on him and almost caused a traffic accident. Just 4 days before our car was at Kia dealership getting oil change and a diagnosis, how in the world did they not see the broken crank shaft? It was so upsetting when I called they said the technician must have forgot to check? Seriously, they didn't apologize and said because I had my water pump and timing belt done outside Kia, that it's not their fault. So now I'm well aware of that 100K sale pitch Kia had gotten us. My main question is, what is the average cost I should invest in fixing it? Or have any idea what it'll cost to get it done. Kia is saying $2500-$3500....that's just too much. Anyone with good referral in WA is greatly appreciate. I hope It's not too late to join a lawsuit against Kia and this issues.


keaira w. said
241 days ago
Im having so many issue with my 2005 kiss serionto


Zanika D. said
228 days ago
I have a 2005 kia sorento that I purchase from the dealer ship Kia Of Florence in 2011. About a week ago I was driving down the the interstate and the cut shut off. the lights was still on but the radio and some of the interior lights went out. I put the car in N and let the car drive on its own for a while before I actuall pulled over in stop. Before I could completely stop the car lights and radio came back on so I tried to restart the car and it crank back up. when I got about a mile or two down the car did the same thing. It turned my hour drive home to a two hour drive I was so scared. I finally got home and have not moved the car since.


Janet M. said
228 days ago
The bolt on my 2005 Kia Sorento broke off in Sept 2013 causing me to lose all power. Luckily I was driving in a parking lot at the time. I spent $1100 to fix it at my mechanic, not Kia, because it was out of warranty so it didn't occur to me it was a design problem. Last night it broke again when I went to back out of a parking spot, I had it towed again, and this time my mechanic researched and found out about these problems, which led me to Google and find this. I definitely want to join the class action suit.


Eric M. said
222 days ago
I have a 2006 Kia Sorento I had the harmonic balancer replaced and the timing belt and bolts replaced in February of 2013 at my local Kia dealership. All work was done with genuine Kia parts and serviced by a certified Kia master mechanic and this cost me $1,212.63. Then yesterday December 12, 2013 the crank shaft bolt broke. I am being told that when the bolt broke it through the timing of the engine pistons off and totally destroyed my engine and I am looking at a bill for a minimum of $7,000.00 to replace my engine. If anyone has information of how I can join this lawsuit please let me know.


Kristy L. said
222 days ago
I could have written any of these responses myself!!! 2006 Kia and check all boxes above ... Twice. Today I got the catastrophic engine failure $4000 to fix. Has anyone heard anything?


Twanna S. said
218 days ago
My car has this issue from a year ago which cost 1100.00 to fix. Now since it happened again 10/25/2013 and the car has been sitting for two months its been reported back to me that the bottom portion of my engine is messed up. Can someone please tell me if there is a recall on this because this isn't right?


Twanna S. said
218 days ago
By the way, my car is 2005 Kia Sorento and I read that this has been going on for this model along with 2003-2006.


kevin s. said
198 days ago
05 kia amantiwith the same engine as the sorento. 3.5 v6 outof the blue loss of power charging lights on and diagnosis is a bad bolt in the harmonic balancer. any info woould be appreciated.


Annette L. said
195 days ago
In May of 2012, 2 mos after having my timing belt replaced on my 2005 Kia Sorento, the bolt broke off in half inside the crankshaft pulley. The other half of the bolt was inside the crankshaft case. Kia dealer nor a machines shop could not drill it out. Had to put in a whole used/new engine at a cost of over $4,500. I was told that Kia put out a TSB (technical service bulletin) to all mechanics shops informing them not to use the old bolt, that there was a new re-designed bolt available. Why did I not get a copy of that TSB, cause the shop that did my timing belt did not read all their TSB's. I would have followed up with them to make sure they did not use the old bolt.


Annette L. said
195 days ago
In May of 2012, 2 mos after having my timing belt replaced on my 2005 Kia Sorento, the bolt broke off in half inside the crankshaft pulley. The other half of the bolt was inside the crankshaft case. Kia dealer nor a machines shop could not drill it out. Had to put in a whole used/new engine at a cost of over $4,500. I was told that Kia put out a TSB (technical service bulletin) to all mechanics shops informing them not to use the old bolt, that there was a new re-designed bolt available. Why did I not get a copy of that TSB, cause the shop that did my timing belt did not read all their TSB's. I would have followed up with them to make sure they did not use the old bolt.


Mike B. said
195 days ago
Just had the dash lights brake and charging come on. after checking none of the belts were turning I am tring to get the pulley off to check the damage.


said
189 days ago
Just happened to me. I had no idea of this issue. I bought my 04 Kia about a year ago. I bought a used car warranty also. Cost me an extra 2k. It's been at the dealer for 2 days now without a call. So I called them and they told me the crankshaft bolt broke off. They were trying to come up with a solution. They did not tell me this was a common problem. We'll see who pays for this. It better not be me.


Annette L. said
183 days ago
All Kia owners, get on the band wagon, here's the Legal Group that has started a classaction Lawsuit; Law Office of Shmuel Klein, P.C.
268 Route 59 West, Spring Valley, N.Y. 10977 888-434-0004 or 845-425-2510.(They filed the suit in their N.J. office, but they have me send all correspondence to their N.Y. office)Please pass this on to others, the more on board the better our chances. I would do a blog if I knew how.


leon h. said
174 days ago
this is the second time for me to have the crankshaft bolt to snap off.. First time it cause me $1500 to get it repair.. I bought all the parts from kia even the new re-designed bolt.. Now it happen to me again jan 27 2014.. It is less then 15000km from the first time tell it happen again.. This time it done a lot more damage


Cheryl R. said
171 days ago
Same issue with crankshaft pulley bolt. The car is in the shop now... How does this class action suit work? Does KIA just replace the crankshaft pulley sprocket/balancer and bolt for free?


mike l. said
168 days ago
i have the same kia issue


Rhonda . said
159 days ago
My 2006 kia sorento shut off while driving, just like the others.Had it towed to a repair shop waiting on estimate. My car has 115,000. Miles on it.I bought it 3 months ago from a small used car lot and without warranty. Would I be included in the class action law suit? Has one been filed? Thank you


Drew M. said
156 days ago
Hi my name is Drew Marshall. I live in Melbourne Australia. Unfortunately I own a 2003 Kia Sorento. It too has had serious issues with the harmonic balancer, crankshaft and associated bolt. I had oil pouring out from my crankshaft seal due to the pin in the crank sprocket shearing and the spacer shattering tearing out the seal. My mechanic originally last November only replaced the crankshaft sprocket, spacer and timing belt. Unaware of the problem everyone else has experienced, noy all of the situation was realised. Last Saturday, I found severe squealing noises coming from the motor with the A/C running. It was quite a hot day, and we were heading home from the beach. Some 30 minutes later, I had lost my power steering, battery light was illuminated and the brake light illuminated in the dash. Had the Sorento towed back to my mechanic, only to get the bad news that everyone has received. Kia needs to face facts and do the right thing by its customers. This thing I feel, is just about to explode in their face.


Cara Y. said
152 days ago
I too have a 2003 Kia Sorento with this issue. It happened this morning. Luckly I wasn't driving. I started it for it to warm up. Went inside. Heard a terrible noise. Went back out. Vehicle was still running but warning lights on the dash lit up everywhere. I turned it off. Restarted lights still on. Raised the hood and released the belts weren't turning. I noticed the bolt spinning turned it off and call a tow to my mechanic. I'm so worried about the costs. How do I get in this lawsuit?


Rory M. said
142 days ago
I have the same issue with crank shaft pulley bolt. It sheared off and caused internal damage to the engine. KIA quoted $6000.00 to get fixed. The car (2003 Sorento) is only worth about $3500.00.


Cindy O. said
118 days ago
I also have the same problem! While driving, I just dropped my son at school, I lost steering ,brakes and every light came on, almost wrecking. A used engine with 100,000 on it for 2,500! I want in on the lawsuit, i have no car , as it will sit until i can come up with money for a engine.


tammy t. said
113 days ago
I also have a 2005 kia sorrento with no starting 2 days ago. At first it started to make a loud noise while the heat was on, now it starts when it wants too. My mechanic can't figure anything out about whats wrong with it. It's off to the kia dealer tomorrow wish me luck! I want in this class action suit also.


said
103 days ago
I have a 2006 kia sorrento that has suffered total engine loss from the crankshaft bolt snapping.


Vera S. said
102 days ago
I would also like to know how to get involved in the lawsuit against Kia. I have a 2005 Kia Sorento a few days ago would not start. We thought it was the battery so we jump started the vehicle and the next day my husband brought our child to school and on the way home the brakes lights came on and several other lights also. The power steering locked up. When my husband checked the crank shaft pulley was broken. I know this will cost a lot but he is trying to fix himself. He is up in age and very sick. We can't afford to send to a deader to fix so I told him to take his time to fix it. I would like to be involved in the Lawsuit so if there is one please let us know


Earlisha C. said
82 days ago
This same thing happened to my 2006 Kia Sorento last night. The power steering went out and the brake and engine light came on. I called Kia and they said that since it is out of warranty there is not anything they can do. Is it going to take for someone to kill themselves or someone else before Kia starts to care about a problem that they know exists? Don't they want their current customers to one day be repeat customers? I pray it doesn't cost a small fortune to get fixed because Lord only knows I cannot afford it.


Rogert W. said
81 days ago
I just bought a 2006 Kia Sorento LX and was unaware of the problems with the pulley bolt but three months after buying it this happened to me and I am disabled with limited income and feel that I have been ripped off. I can't afford to take to shop but now I have to pay for a car that's not running.


Andrew S. said
79 days ago
I own a 2006 Sorento with 94,000 miles. Happened to my wife with my two young boys in the back - steering wheel locked up and emergency brake light lit up the dash. Luckily she was driving on local back roads. Car went to local auto shop who said they couldn't fix and needed to go to dealer. Dealer has car now and said could take a couple days to diagnose. Not sounding good based on previous posts. I'd like in on this suit as well.


Andrew S. said
79 days ago
I own a 2006 Sorento with 94,000 miles. Happened to my wife with my two young boys in the back - steering wheel locked up and emergency brake light lit up the dash. Luckily she was driving on local back roads. Car went to local auto shop who said they couldn't fix and needed to go to dealer. Dealer has car now and said could take a couple days to diagnose. Not sounding good based on previous posts. I'd like in on this suit as well.


Dominic S. said
74 days ago
I have a 2006 Kia Sorento, 108,000 miles. Same issue as described above. Local Kia dealer told me there was no recall. There last customer with a similar issue in which the bolt only backed out and did not shear off cost approximately $2.5K. Mine may be significantly more. It appears it may be cheaper to junk it?


Cindy O. said
64 days ago
So , I guess no one can find a lawsuit to join! I have contacted several listed here and other sites, and not one has contacted me. Has anyone else had any luck? I am ticked, that I have a car that I just bought less than a year ago, and now I need to buy a engine! I don't have money for this,
!


Daniel P. said
61 days ago
Ok,We have a 2006 Kia Sorento. My car broke down and it was the same sprocket, bolt, and balancer that broke. Also had to replace timing gear. Fortunately was only $667 but last years repairs were over $2,300. We always noticed a burning smell after running the car but no one could find a problem. Smell is now gone.


LONNIE A. said
60 days ago
2006 Kia Sorento 70,000 miles just happened to me luckily wife was in driveway as she is recovering from cancer and very weak. This was the first time she was going to drive by herself in months.


Jose Aramis F. said
60 days ago
Same deal super tiny pin on sprocket wears off and then the boot holding the balancer breaks off.
Big job costing big money
What a shame


Amy B. said
58 days ago
I am having the same issue with my 2006 KIA Sorrento. This is now the third time this has happened and I'm glad my family wasn't hurt in the process. We drove 80 miles without knowing that there were two belts off and one one left on.


martin k. said
53 days ago
I own a 2003 Kia Sorento that fits the profile and I just had it happen again this is the second time its happened to me out of 30,000 miles in the guy in the mechanic I bought it from acquired the vehicle because it had happened to the guy the previous owner before me that's why he sold it to a mechanic because it toasted is engine paid for this problem to be repaired twice now and it just happened again and I'm on a fixed income because I have HIV AIDS and I can't work I'm sick and right now I don't know what I'm going to do try and I have no family I live in San Diego try to get some help from a friend to have it towed to a private property would like to speak with a lawyer about this because it's not right


martin k. said
53 days ago
I own a 2003 Kia Sorento that fits the profile and I just had it happen again this is the second time its happened to me out of 30,000 miles in the guy in the mechanic I bought it from acquired the vehicle because it had happened to the guy the previous owner before me that's why he sold it to a mechanic because it toasted is engine paid for this problem to be repaired twice now and it just happened again and I'm on a fixed income because I have HIV AIDS and I can't work I'm sick and right now I don't know what I'm going to do try and I have no family I live in San Diego try to get some help from a friend to have it towed to a private property would like to speak with a lawyer about this because it's not right


Annemarie G. said
44 days ago

Is Kia The New General Motors?

I realize since General Motors had earned top stop in the headlines for it's imcompetence and neglect for it's long delayed recall of defective
ignition switches, but I assure you KIA MOTORS is in line for the crown for its imcompetence and out right willfull ignoring of Crankshaft bolt sensor issues. I have gone back to 2010 regarding these issues, all information readily available on NHTSA website.

I am a single mom of 3 boys, on Christmas Eve 2013, I had an opportunity to complete my christmas shopping. Upon leaving the mall parking lot my car died unexpectedly. From there it took me over 3 hours to drive 8.4 miles due to my car's unexplicable issues of completely shutting down. The last time it shut off on me, I was almost killed, as the car completely shut off at a 4 way intersection, leaving me no choice but to exit the vehicle, utilize the flashlight app on my phone to signify the oncoming drivers that I was actually there. I had the car repaired, approximately 1200.00 later, my car is now dead again. I lost steering and engine while driving my son to school. In researching, I have found that this has been a KNOWN problem with Kia Sorento, as far back as 2010 and possibly earlier.

I called KIA regarding the situation, I was told there was a SAFETY CAMPAIGN on my vehicle after giving them my VIN#. Please be advised that a SAFETY CAMPAIGN, which in it of itself implies KIA is doing a service to it's consumer, is actually there flowery phrase for RECALL.

After doing a tap dance reminiscent of Gene Kelley and Fred Astaire, I was told that KIA was not aware of this particular issue, although the Representative informed me that the NHTSA receives its information from KIA???Whose on First.

I am imploring you to investigate before any known deaths occur. Consumers of KIA and the public at large are in danger of a fatality. So while I sit here now here I sit without a vehicle and 3 young sons ages 14,12 and 11, and no transportation for them, KIA sits back and conducts its SAFETY Campaign that they claim they are "unaware of".

Sincerely
Annemarie Grossi




Kristie S. said
39 days ago
2005 kia sorrento same issues as all the above! Out 2500 this is ridiculous! I want reimbursement as I do not have 2700 to give away! Please help!


messie b. said
36 days ago
crnk bolt plese cvall


Richard S. said
36 days ago
i have a 2003 sorento and i now have to have crankshaft replace due to bolt shearing off


Richard S. said
36 days ago
i have a 2003 sorento and i now have to have crankshaft replace due to bolt shearing off


Mary R. said
34 days ago
same thing is happening to 1,000s of consumers who own 2002-2009 first generation Kia Sorrento. happened to us 2 sat ago Kia claims warrantee are up but this problem is a recall problem because of a engineering defect. see Gov. web site www.odi.nhtsa.gov. see other Kia complaints and file a free complaint at this Gov. site. Also Kia Motors USA Director of Regional Operations Phone: 949-468-4800 email gsilvestri@kiausa.com Also contact your states State Attorney General, BBB, Federal Trade Commition and file a complaint, also see consumer affairs they take complaints too. Don't give up this is wrong. If you search the web and look for creditable sites, you would be shocked. File the complaints, the more complaints filed the better chance that someone that can help us will listen. you can also get ahold of your districts congressmen. I have done all the above and I email Mr. Silvestri with all questions updates ect.


said
32 days ago
I'm so glad to find this on the internet! My wife with our daiughter is driving today our 2003 Kia Sorento which we bought from a. Kia dealer in Southern California and she experienced what has been described here. I brought it to a Firestone Autocare facility and they informed me about the problem: a broken crankshaft pulley bolt. As it is a Sunday, I'm planning to call Kia headquarters and hopefully talk to tem about it. Anybody has goetten in touch with them? How did it go, if yes?


nicholas b. said
28 days ago
This just happened to my mom and her 2005 kia sorento last week.she was driving and lost steering and the battery light and the brake light came on.i took it to my mechanic who opened the hood and noticed the crankshaft pulley just hanging out not attached to anything and that the bolt broke right off inside the crankshaft.i had it towed to the dealer where she had bought it from after I realized that she had purchased the extended warranty on the vehicle and it was about to run out in a couple weeks.great news we thought.then she gets a phone call today saying that the crankshaft, the crankshaft pulley and all parts associated with this issue were covered..except for the bolt.how can you cover all parts except the main part that makes them work.without the bolt there is no pulley which means nothing works.it just drives me crazy on how people/companies can get away with stuff like this. My mother still owes on the vehicle and there is nothing we can do about it, except for pay the 1400$ they want to fix it and even at that the dealer is telling me there is a 80% chance it will be successful. We all need some kind of help here and kia/dealerships/extended warranty companies need to start honoring things and start taking a little blame for things..sorry for the length of the post


Kristie S. said
24 days ago
My 2005 Kia Sorento has experienced the same issue. I have 130,000 miles. I left my home and the belts began squeaking. I drove for approximately 1/2 mile and felt that something just wasn't right. So I turned around and went back home. I looked and saw that the belt was slipping from one of the pulley's. My father happened to be visiting so I had him take a look and he noticed that the bolt was hanging. He reached in and found that the bolt was broken. As this has just happened, I have not brought it to a mechanic.


Tammye T. said
21 days ago
I have a 2004 Kia Sorento and just experienced the "pin" that holds my crankshaft pulley in place broke off this morning...its is currently in the shop to be repaired at an estimated cost of $1,225.00 before taxes and before they take my engine apart. Reading all these comments and watching this videohttp://youtu.be/qHLl55FV2z0 has me seriously concerned that I will be putting myself and not to mention how many others, including bicyclist and pedestrians lives at risk here in Seattle. I lost my power steering last night pulling into my drive way and couldn't understand why, so I backed out and drove down the street and turned around and came back home and the power steering seemed to work this time to turn into my driveway. I had to have my power steering fixed at the beginning of this year and just recently out of knowledge of auto maintenance had the timing belt and water pump replaced just after February this year, can't tell exactly what date because all my receipts are in the glove box in the SHOP >.<


Adrienne A. said
20 days ago
I literally just replaced my motor in my 2005 Kia Sorento because the crankshaft bolt had broken off INSIDE the motor and the mechanics were unable to even take it out. I'm out over $4900.00! How can I get more information about the class action lawsuit?


Trena K. said
17 days ago
I have a 2003 Kia Sorento. I had to have the crankshaft replaced about a year ago. I was driving with young children and lost all power, steering function and brake ability. I am now having similar issues of it acting up and have brought it to a mechanic once again. I am experiencing it stalling and losing power while driving and think this is the same issue again! I was told to check this site from a family member that came across it while I am describing what is going on with my Kia again. I would like more info on this lawsuit as well.


Linda W. said
15 days ago
2006 Kia Sorento driving to work i lost all power the engine shut off. i had no power steering and no brakes a bolt broke off and the timing gear and another gear were found laying in the bottom of the motor. He doesn't have he tool to get the bolt that broke off out so it will be towed to a Kia dealership don't know at this point if it can even be fixed yet I would also like more info on lawsuit. this is a dangerous problem with these vehicles


corey c. said
14 days ago
I have another 2004 kia here 3.5 second engine and head gaskets blew out because of this and ruined a lot of parts. Its still torn apart since kia doesnt want to help.


caridad c. said
14 days ago
same problem my harmoney belt screw, broke off, fixed second time....mechanic said get new car..not fixable...dealer BEV SMITH KIA, never acknowled problem..i need lawyer, car been lemon, also had ....fuel system problems...i have not died in interstate highwasy due to gods mercy, ...kia just dies on you on highway.


Heidi R. said
12 days ago
Second time this has happened to me in 3 years!!! Crank pully bolt sheared off both times. This time it was on the highway - I lost power steering going over 65 mph and my gas petal right after... this is a serious danger to lives!! I will never get a Kia again!!


caridad c. said
10 days ago
I HAD THE SAME CRANK PULLY BOLT SHEARED OFF BOTH TIMES, SCREW LEFT INSIDE ENGINE, THANKS GOD GOOD FAITH MECHANIC WAS ABLE TO FIX IT....KIA DEALERSHIP, BEV SMITH KIA, PLUS KIA CORPORATION, PUT BLAME ON ME....NEVER ACKNOWLEDGE, DEFECT ON KIA 2003...SOMEONE HAS TO STOP KIA...THEY ARE FOREIGN THEIVES, PRYING ON INNOCENT AMERICANS...THE FEDS HAVE TO DO SOMETHING....MY KIA HAS LOST POWER IN THE MIDDLE OF TURNPIKES, INTERSTATE HIGHWAYS, IT IS A MIRACLE I HAVE NOT GOTTEN IN SERIOUS CAR WRECK.....KIA DEALER IS WHERE I ALWAYS TOOK MY CAR FOR REPAIRS....THEY MUST HAVE KNOWN CARE DEFECT, NEVER TOLD ME ABOUT IT,...NOW THEY TELL ME, WARRANTY IS OUT, CAR IS TOO OLD, WHAT DO YOU WANT LADY....KIA MOTORS USA, I CONTACTED SEVERAL TIMES, NEVER ANSWERED.


Collette P. said
9 days ago
I have a 2005 KIA Sorento that acted the same way as it broke down as many of these complaints, shaking and noise. I had the car towed to a mechanic. He says he doesn't know what is wrong with it exactly but it needs a new engine. I called KIA of Palm Springs, California and asked their service department if they could look at it and do a diagnostic. The KIA service department said my mechanic is a good mechanic that if that's what he said he's probably right.
Something isn't right here and I don't know how to proceed. My Sorento has just under103,000 miles and I've kept up the maintenance since it was brand new. Now I've been looking online for a solution. I don't have the money to have this fixed or get another vehicle. Can you help me or tell me how to proceed?
Thank you,
Collette Parliament


Flory F. said
9 days ago
I have a 2005 Kia Sorrento LX. The crankshaft bolt just broke on mine Sunday. Thankful I heard a noise that didnt sound right and went right back home or im sure it would not have been good. I contacted the dealership to see if there were any recalls that I was not aware of and they told me no. So after reading all these comments on the same issue all over I am not very happy about owning this car. I bought this vehicle privately so I have no warranties. I bought it in 2010 and researched it to the max and could not find out any bad issues about it so I thought I was making a good choice. Now Im not so sure. I will have to pay out of my pocket to fix this problem some how. I am not in a situation where I can get another car so if it can be fixed I guess thats my only option right now. I would like to find out more about this class action lawsuit. I would like tio definately want to be included on it. This is gonna cost me more than I can afford but I have to have a way to get to work. If anyone knows anything about the lawsuit please contact me. I think Im going to call the Attny General bout this and see if they can help me.

thank you, Flory Frick
Inwood WV


Jessica B. said
8 days ago
I bought my 04 kia 6/19/2014.... From then to now I have had to replace the bolt to the crankshaft pulley twice. I have already dropped 1000+ dollars on repairs. I want Kia to fix this! If it were two or three vehicles ok don't fix it but there are enough for a lawsuit! I love my car i don't want a new one I just want this one fixed! If anyone knows anything about the lawsuit please contact me I want my car fixed correctly I can't afford to nickel and dime a car that just bought!


Sherry B. said
7 days ago
I have a 2003 Kia Sorento crankshaft broke off while I was driving thank god I was able to pull over.


Blake E. said
6 days ago
We have a 2004 KIA Sorento EX with less than 50,000 miles and the pulley crankshaft bolt also sheared off inside the crankshaft. Our KIA dealer can't help us for less than $600 or a straight out engine replacement at a cost of $??

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