BMW 15,000 Mile Oil Change Policy Causes Severe Expense to Owners
BMW offers a 15,000 mile oil change as part of the manufacturer's warranty. Not being a car expert myself, I thought that perhaps BMW knew something I didn't know because perhaps synthetic oils were getting better, etc. etc. Well, because of their long interval oil changes, which are designed for them to save money by providing fewer oil changes to their customers, my engine has a chronic history of engine sludging problems. My car has cost me over $12,000 in repairs over the past 4 years. To put this in perspective, I could have had a entire brand new engine put in for $6000, which would have alleviated all sludging issues. This is a really unacceptable amount of repair cost for a car that is supposed to be a high end vehicle that costs over $40,000 brand new to purchase. The engine light seem to come on every month or two and I get anxiety every time because I'm so worried that it will be yet another $1000 repair on a car that doesn't even have 100,000 miles on it yet. And indeed, I just go the call from my shop today and I am looking at another $1000. BMW's 15,000 mile oil change policy, which in 2013 they reduced to 10,000 miles, has cost me so much money and grief. I think they should be responsible for repaying my repair costs that are related to sludging caused by their 15,000 mile oil change policy.
If I am directly asking you about a noise and you mis diagnose it your not responsible ? Further , why wasn't the oil seal on the tensioner changed being there was a tsb on it ?