Huuuge Inc named in class action lawsuit for violating state prohibitions on gambling

Huuuge Inc

 

Defendant Huuuge owns and operates a video game development company in the “casual games” industry— computer games designed to appeal to a mass audience of casual gamers. Amongst the games Defendant owns and operates is a popular online casino under the name Huuuge Casino.

In Huuuge Casino, Defendant offers a multitude of electronic versions of slot machines to consumers. Huuuge Casino is available on Android, Apple iOS, and Amazon devices. Defendant provides a bundle of free “chips” to first-time visitors of its online casino that can be used to wager on its games. After consumers inevitably lose their initial allotment of chips, Huuuge attempts to sell them additional chips starting at $4.99 for 100,000,000 chips. Without chips, consumers cannot play the gambling game.

Freshly topped off with additional chips, consumers wager to win more chips. The chips won by consumers playing Defendant’s games of chance are identical to the chips that Defendant sells. Thus, by wagering 100,000,000 chips that were purchased for $4.99, consumers have the chance to win hundreds of thousands of additional chips that they would otherwise have to purchase.

As alleged, by operating its online casino, Defendant has violated Washington law and illegally profited from tens of thousands of consumers.

 

COMPLAINT


Matt S. said
152 days ago
Huge has destroyed my finances. They have incorrectly charged my credit card Thousands of dollars and refuse to communicate with me to resolve the issue. Not only that but the obvious change in their platform makes not only myself but as I’ve read many others feel they’ve been duped. Players such as myself who have developed a high ranking account and then are forced to abandon it should be compensated


Sierra C. said
147 days ago
Huuge has changed how they allow you to play - the games take chips very quickly and the games take way more than they give - way toooo greedy - no longer fun - I have a level 1350 account and Huuge takes it faster then I can win -I have bought chips only to lose them very quickly


Matt S. said
143 days ago
I would like to speak with a lawyer about my issues with huge casino. They have incorrectly charged my account, and I feel that their marketing methods along with micro transactions enabled this massive damage in my life.


Nichole R. said
124 days ago
As stated Huuuge takes your chips and if you want to continue to play, you must buy chips. They have daily promotions of chip deals. Fir example , you might have a $29.99. $39.99 or $59.99 and ic you choose to buy the $59.99, they then take the other offers out. They then, up the offers to $59.99, $79.99 or $99.99. They just want more of your money. They are always updating and taking away any of all perks. And then the issue of your credit card, they'll take the amount off and then 2 weeks later they'll hit your card again. They're are really upsetting their customers.


Nichole R. said
124 days ago
As stated Huuuge takes your chips and if you want to continue to play, you must buy chips. They have daily promotions of chip deals. Fir example , you might have a $29.99. $39.99 or $59.99 and ic you choose to buy the $59.99, they then take the other offers out. They then, up the offers to $59.99, $79.99 or $99.99. They just want more of your money. They are always updating and taking away any of all perks. And then the issue of your credit card, they'll take the amount off and then 2 weeks later they'll hit your card again. They're are really upsetting their customers.


Keith P. said
124 days ago
Huuuge has stolen chips from me and refuses to make amends with me... I was playing and had over 2 billion in legitimate chips that I had one and all of a sudden they just disappeared and the support told me that it was a glitch in my display that I should have never had those chips...ive spent tons of money on this game and feel very taken advantage of by a company that does not care about its customers.


Ruby S. said
121 days ago
IVe had many issues with this app too and agree that they scam me and others out of money. I’ve had instances where a jackpot would land then it starts spinning so that i lose. I’ve complained one too many times and tell me that it’s my internet. I’m embarrassed to say but I’ve been spending over 40 dollars a day and more. They are thief’s and should be illegal


Kimberly H. said
118 days ago
I have paid for things and never received them. No help from customer support. I have 100s of record proving this.. they are thieves and i want my money back


Kimberly H. said
118 days ago
I have paid for things and never received them. No help from customer support. I have 100s of record proving this.. they are thieves and i want my money back


Ruby S. said
117 days ago
Has anyone noticed how on club events they raised league points you have to get to get bonuses. I noticed that more and more people have to make purchases. It is horrible what they are doing. They are manipulating the free online game / gambling site where you do not win anything but debt.


Bobbie F. said
116 days ago


said
115 days ago
They pop ups force you to buy chips and they took from my acct without asking me they owe me hundreds of dollars you write them and get ol well sorry we don’t see in our records any purchases I called my bank and the reversed all charges they are crooks


Mary B. said
112 days ago
I have played huge 2yrs always broke I've spent 1000s I was embarrassed to admit how much I was always told but tickets buy chips and instantly I'm broke again


Robin B. said
112 days ago
I’ve paid 1000s into Huuuge Casino over that last year. Each time I make a purchase they up the amount for their offers. What started off as $10 here and there is now $50-$80 here and there. I also think I’ve been double charged a lot and can’t fight against it. Because it goes through my iTunes account.


Ruby S. said
111 days ago
I hear ya I’ve tried to ge trefunded for accidentally purchasing also and nothing. iTunes and PayPal all get payouts too from purchases. Then there’s a psychological issue too. people form friendships but you have to have chips and play to talk to players. It’s horrible


Ruby S. said
110 days ago
boycott huuuuge 7/7/18 for 24 hrs no buys no playing Too many people complaining and want change


Michele F. said
110 days ago
Huuge games are rigged. It showed that I won a Jackpot 10 seconds before I even hit it. It also shows you got free spins before it even stops spinning. As for the lottery and puzzle pieces, when you play your tickets , it credits you your winnings before it even stops spinning, thus it knows what your gonna get before it even stops, it is not by chance on bow much you get or by luck, Huuuge controls how much you wein, how much you win. In had 200 gold tickets, 60 silver and 78 bronze and only needed 1 or 2 puzzle piece of each and only got 2 puzzle pieces out of 338 tickets. I only won the bronze for $500 mil. How is that fair or even ethical. When Huuuge updated on what you needed to level up I was at level 659, it took me over 4 weeks to level up 1 level and rhatnwas with a 2x boost, because after the update it said I needed 24 billion to level up. After 2 weeks of trying and only getting half way I contacted support because something wasn't right it does not take 2 weeks to level 1/2 a level. They said as always, nothing was wrong my account was corrwct, I keep emailing them and it was always tbe same. That's insane a month and 24 billion to level 1 level with a 2X boost? I lost 31 billion and when I finally did level and got my 20 gold tickets I still didn't get the puzzle pieces I needed. They rip you off, rig the game and THEY control what and how much you win, its not luck. When I asked about them crediting me before the lottery wheel stopped spinning, showing me I won a Jackpot before it hit and losing billions because the wheel spins and spins, they said " Thank you for your feedback, but our game is set up to resemble real life slots and we have no way to control what or when you win, that impossible with our system, we show that we have not had any technical issues, and you lost it on your own. But TY for your feedback" Yeah no technical issues, then why did they ask me to send an error report after it kicked me out 10 times. DO NOT DOWNLOAD THIS GAME....DOWNLOAD " SLOTS GRAPE" WAY WAY BETTWR THAN HUUGE, SAME CONCEPT WITH CLUBS , INTERACTION WITH PLAYERS. You also get an awesome avatar and they give you clothes, shoes, hair styles, etc, when you level up. You win easy and dont lose fast. They have Awesome support that's an actual real person and they are very helpful. Huuuge sucks and I am talking to other and an attorney because they double charged my card over $400 over a 3 month period, then deny it and won't refund me. Scammers and rips you o.ff


Michele F. said
110 days ago
I wanted to add that when I would accidentally hit on an ads to buy xhips or tickets, then back out of it, Huuuge was still charging my cars every time, even after I exited out of it. My boyfriend has a Wal-Mart Money card that he uses for online purchases and they actually contacted him saying he had several suspicious charges from Huuuge . Come to.find out, they were also charging him when it hit an in game ad accidentally and then backed out of it. Over $200 of fraudulent charges from HUUUGE. THERE IS NO TELLING HOW MANY PEOPLE OR HOW MANY MILLIONS OF DOLLARS THEY HAVE STOLEN FROM PEOPLE THIS WAY OR DOUBLE CHARGDD1 THEM. SOMETHING NEDDS TO BE DONE, THIS IS. SO WRONG AND UNLAWFUL. I WILL JOIN IN ANY LAWWSUIT AGAINST THEM. THEY NEED TO BE BELD ACCOUNTABLE.


Susan L. said
110 days ago
I have paid tons of money and have not received my packages


Diane S. said
109 days ago
Been playing since 2016, it was a great game at the time. But now it is plain crazy. Constantly buying chips just to lose them right back. Been trying to level up since April, still stuck at 779. I love my club, but can't really help because of losing so much. I really want to leave, my sister already has and many more.


Amanda B. said
109 days ago
Over 1000.00 worth of charges on my credit card that was taken from me by huuuge casino. They have not refunded them to me. I didn't even agree to the purchases.


Amanda B. said
109 days ago
Over 1000.00 worth of charges on my credit card that was taken from me by huuuge casino. They have not refunded them to me. I didn't even agree to the purchases.


Diana R. said
108 days ago
I have been playing huuuge for about 3 years now and every update goes downhill, I've had fraudulent charges on my card. More pop up adds to accidentally click on and charge you. Buying lottery tickets, didn't receive anything. Every time I contact support, I get the same response, algorithm, designed to simulate a real casino, ha! I've never had that much bad luck at a real casino. Huuuge is cheating us all, bonus wall to collect, those amounts were changed! Lost several teammates due to them being just downright greedy, cannot complete daily mission, no free spins, nothing but lose!!!


Pamela C. said
108 days ago
I have been hacked several time because of Huuge giving out my personal information off thir website. The game is rigged. You get fronts & free spins before you actually have the chance to spin or say yes or no. The wheel jumps off the paying so you don't win big multiple times. It is not the same from 2 years ago.


Julie W. said
108 days ago
Just this year, I have spent $6,219.45 on coins with huuuge. I had no idea how much it came to till I actually sat down and added it up. The more coins I buy, the less I win and the faster I lose them. I would love to be part of a class action lawsuits and against them. If anyone knows of a way to join a current class action lawsuit or how to start one, please let me know.


Andrea L. said
108 days ago
i spend many euro in this game...more coins i buy,less i qin and lose very fast.i want to be present in class acrion lawsuits aganist this thiefs!


Laura G. said
108 days ago
SPENT COUNTLESS MONEY ON THIS GAME


Tracy C. said
108 days ago
I have spent $1,000s and been charged over and over without me purchasing


Dan W. said
107 days ago
I started playing this game in December of 2017. At that time, everything seemed legit. I occasionally purchased chips for $3-$15 and played as well as won often. As I purchased more chips, the packages are no longer 3-15 bucks. But they're now MINIMUM $99. However, they do have other packages in different ranges for suckers. The value of these are ridiculous and they shouldn't even be there. People who purchase these do so because they don't get some of the offers others do. I've spent well over 9K on this game. one thing I've noticed, I only purchase iTunes cards to buy chips. There's packages are $99.99. I've also purchased many 'Lotto Ticket" package for $79.99 and I always notice that the next time I check my iTunes balance, its ALWAYS at Zero. When I should have $21.01 balance etc...GONE. Where does it go? Maybe it's Apple applying it to my phone charge? Anyways, You CAN NOT WIN ANYMORE. They've set the machines on KILL. There's no question. In the beginning I'd occasionally hit a good jackpot here and there. (5-13Billion JPs). Now, the only JP I can hit is on CM which has also been set on STEAL and that stupid Jackpot game that you never win on. These people are crooks. I've noticed on MANY Occassions after free spins end, NONE of the money gets deposited in my chip balance. I ALWAYS watch this ever since I lost a 6.XXX Billion dollar win. Support said "I don't see any anomalies, so you must have gotten paid. BS! Don't get me started on the Lotto. Is that even legal to call it a lottery? There's strict rules when using this word and there system is NOT random. PLEASE, PLEASE, don't give these people any of your hard earned money. You CAN NOT WIN. I absolutely want my money back, or partial because I did enjoy playing with my teammates and had fun. But with all of their recent changes, it's all aimed at making them more money. That's a fact.


Barbara D. said
106 days ago
I have spent hundreds of dollars! Huuuge just kept sucking my chips up and when I wrote them they were either nasty or or gave a generic response. I wrote a nasty review and the developer wrote me an email asking me to change it and sent a link to discuss it further. When I wrote to the link it wasn't a link at all came back as unknown link. Huuuge needs to be accountable for their lies and taking advantage of people.


Rock L. said
105 days ago
I have lost a lot of $$. It also seems that they are using analytic's to encourage chip loss and purchasing of new chips. They have also double charged me on occasions.


Kavina B. said
103 days ago
You'll never win and if you do they will ake an excuse that it was a glitch or error and take the chips back or ban your account. I won 23 billion chip jackpot and low n behold my account was banned the next day, go figure.


Kavina B. said
103 days ago
You'll never win and if you do they will make an excuse that it was a glitch or error and take the chips back or ban your account. I won 23 billion chip jackpot and low n behold my account was banned the next day, go figure.


Shannon V. said
94 days ago
I’ve been playing Huge casino & Billionaire games for almost 2 yrs. I really enjoyed the game when I first started playing, that sadly only lasted just a few months, I seen the game quickly changing to something that wasn’t fun, an took away my chips quickly. Being in a club I thought I better be a team player an help get the events done so I broke down an bought some of Hughes chip , diamonds deal they advertise on the game. I was targeted as a “Buyer” I believe because I was never able to build my chips up. In 2018 I noticed my card had been charged almost $300 , an the charges were from Huge app. I disputed the charges, I contacted huge an they told me I had to go contact my Bank , they never refunded my money back to me. Luckily my bank took over An did their own investigation an they tracked it back to The Huge App. . I sent in a screen shot to huge the copy of the investigation letter saying it was fraudulent charges , an all they said back was , contact my bank! It was a automated message cause I got 5-6 of the same responses, never was resolved. I took my card off of my iPhone so this won’t happen ever again, but I really feel this game app is fraudulent, annanyone affected by it should be compensated. They advertise it as a “ Free game app” but it’s anything but free. Every update they do which is quite often, they take away any type of pro for the players. Like diamond usage, we use to be able to use them to help ourselves or other players , it was taken away! That was very damaging for so many players & their clubbies. An the people who saved tons of diamonds were forced to get rid of them before a certain date or take it as a loss if not used. Yet they still prior to the date of being able to use the diamonds Huge had a BIG SALE ON DIAMONDS! FOR THE ONES WHO DIDNT KNOW WHAT WAS GOING TO HAPPEN IT WAS MISLEADING , an this people bought not knowing . They scam people an I’d like to be a part of this law suit.


Nicole P. said
94 days ago
Huuge casino sold their company in December 2016 since then the game has been awful. Customer service is a joke any any time a player finds a way to get ahead they rob you blind or disable the feature. I have had thousands charged without my permission as well as made several purchases through out the years. I was one of the original players my account is level 1093 and huuge says I am not considered a loyal customer. I used to love this game but it is clear they have become a pay to play game which is illegal. I would love my money back but do not see that happening as it is partially my fault for getting suckered into buying this scam of a game.


Annette G. said
93 days ago
I fall into the same situation as the others. Lots of money spent(stupid on my part) but no longer any rewards. It is simply a pay to play game.


Vicki K. said
93 days ago
Same situation here. They have turned it into a must pay to play game. You used to level up fairly quickly now you will never level up!! NOT FAIR HUGE THAT'S AGAINST THE LAW WHAT YA ALL HAVE BECOME SHAME!


Valerie W. said
93 days ago
Im going through the same as most people. Pay and pay to lose no matter how hard I try.


Matt F. said
93 days ago
I have spent several hundred dollars at this point but it is almost impossible to keep your chip stack because there’s a short win phase and the. Downhill all in a row. This game is ridiculous. I think they should refund some of the money and I am in total agreement with.


Trudie E. said
93 days ago
I use to enjoy Hugge Billionaires game but after a few months I notice I was having to buy chips and once I bought chips you list them faster than winning any big amount I bought lottery tickets for $99 a pop but never to win and billion chips also several times they charged my credit card several times I contacted them told me to contact my bank when I won a Huge Jackpit they never paid out contact them about not getting the payout stated I needed to send a screen shot with time how can you get a screen shot when it already started you another spin before you can get a picture every time there was a updat it was more loss in money and technicall issue with games in which you lost money and chips they should compensate those they cheated out of their money


Sandy S. said
92 days ago
I have also been playing for a long time. I leveled up fast. Joined a club, made co- leader and play often, donate to my club regularly. Kept noticing, wasn't getting diamonds, and can't use the ones I have for anything. I regularly buy chip. I noticed on credit card getting double charged. Too crazy. No other game I play does this. The club games I never get the monies from them. It's too much of getting ripped off, big pattern . Other peeps having same issue. I can not get bonuses off Facebook page. Fix this .


Karen S. said
91 days ago
Huge casino has ripped off my chips continue continuously kicks me out of the game continuously charges my credit card


Donnaee D. said
91 days ago
your


Donnaee D. said
91 days ago
your


Dani M. said
91 days ago
I have been kicked off game in free spins, we loose the freespins but never get the amount we already won from them. They have charged for chips and tickets i never received. I have several jackpots that i did not receive and they would not help.


Dani M. said
91 days ago
I have been kicked off game in free spins, we loose the freespins but never get the amount we already won from them. They have charged for chips and tickets i never received. I have several jackpots that i did not receive and they would not help.


Taurrence S. said
90 days ago
In the beginning it was really a fun game. It was entertaining and stress relieving. As a player for about 3 years I have written this changes to this game that closely resemble the way a drug dealer does a junkie. Back then you leveled up easy common, but most important of all you would occasionally win. Now the only guarantee is that you're going to lose much more then you win. I have complained to support but the only response was We Don't Force players to buy chips. Hell, you can't win them. Every structure of the game, from Club, Clubguard, events, league points, and constant pop-up ads, is designed 2/4 players to pay real money if they want to play the game.


Sue V. said
81 days ago
This company takes and takes.


Sue V. said
81 days ago
This company takes and takes.


Tammy B. said
78 days ago
Is it Huges Casinos fault you played the game for years and got addicted to the game. I won 12 puzzle pieces today out of 42 bronze tickets and 36 silver.
I rarely buy chips, because I have self control. The popbup.ads do not make anyone buy chips, that is your choice.
I am able to talk to people when I have no chips..
I can understand being upset because you credit or debit card got charged double for a purchase . Heck, yeah.....someone would be crediting my banking account.
But, if I accidentally made a purchase.....well that is my own fault. Huge Casino should not have to be responsible for your error. You have to own up to your mistakes...that is all on you.
If you people were having all these issues....
Why did you just uninstall the game and find another casino game to play....there is hundreds of them out there.....just wondering. That is what I would have done if I was so unsatisfied. I sure in the heck would have not continued to play the games and spend money for several more years, that just don't make sense to me.
I think the ones whose credit or debit cards that we charged wrongly have a legitimate issue, but come on....You people are adults, it is your own faults if you cannot practice self control.
Unless you are just a greedy person and you are trying to find a way to get rich quick.
Hopefully,if this lawsuit does make it before a judge.....hopefully he will have a lot more common sense, than most of you.


wilma q. said
78 days ago
Yes, I have been playing on Huuge casino for years and their practices over the last 2 years are terrible! With every update they find a new way to rip you off! After they get you truly addicted then they raise prices and lower the payouts! This company is truly a gamblers nightmare. It's ruining lives


wilma q. said
78 days ago
Yes, I have been playing on Huuge casino for years and their practices over the last 2 years are terrible! With every update they find a new way to rip you off! After they get you truly addicted then they raise prices and lower the payouts! This company is truly a gamblers nightmare. It's ruining lives


wilma q. said
78 days ago
Yes, I have been playing on Huuge casino for years and their practices over the last 2 years are terrible! With every update they find a new way to rip you off! After they get you truly addicted then they raise prices and lower the payouts! This company is truly a gamblers nightmare. It's ruining lives


Kimberly A. said
77 days ago
Huuuge are thieves. They have charged my credit card and not recieved my package. Or double charged. Promos not credited. Its a mess! They are a mess. It needs to stop


Kimberly A. said
77 days ago
Huuuge are thieves. They have charged my credit card and not recieved my package. Or double charged. Promos not credited. Its a mess! They are a mess. It needs to stop


Kimberly A. said
77 days ago
Huuuge are thieves. They have charged my credit card and not recieved my package. Or double charged. Promos not credited. Its a mess! They are a mess. It needs to stop


Amy F. said
77 days ago
I've been playing on huge for a year now and when I first started it was so much fun I had a great time I was winning all the time and then they started making changes little by little different changes where they were ripping you off payouts were lower packages 4 coins were outrageous and still are I mean seriously who's going to pay $100 for chips when they're not even winning real money but I too was sucked in and recently they change the lottery so you can barely win in the lottery anymore yet they want you to charge you outrageous prices for lottery tickets they need to be stopped it's getting out of hand and it's not fair to the players there are a bunch of greedy people


latosha g. said
76 days ago
they always take and take i want my money back


Kevin C. said
66 days ago
I've gotten overcharged by huge Casino numerous times hundreds and hundreds of dollars


Angela k. said
63 days ago
This game is designed for players to lose so they will have to buy chips. I have been playing for almost 3 years. I use to win large jackpots all the time. I play this to relieve anxiety, but now the game gives more anxiety than it takes away. They are greedy and are out to suck everyone dry. It’s not even fun anymore but I am in a club that has become like a family and it is hard to leave them and I love coming in and talking to them but you have to have chips to play and the only way to keep playing is to buy chips


Patricia B. said
63 days ago
Huugge has really ripped me of more then any other game I play on internet. Also they have given me a purchase that should have been denied. I have multiple overdraft bank fees that when I made a purchase should have been denied. Then the only purchase packages I am offered are really expensive. And I am at level 1350 and that is the only way I can play in my club group that I have been playing with for over a year. They took my purchase of diamonds for me to exchange into chips and then after I had a lot of diamonds to make an exchange for chips they stopped allowing the exchange, and I am left with a lot of diamonds I can’t use except to purchase the already free chips from club members. They offer an insurance with sometimes purchase but you do not receive any 100% of what they state. I lost 47 trillion they took it and said I couldn’t have that bc it wasn’t possible and it must have been a computer glitch and I I have the screen shot of where I had it shown on my account and then where they took it away off my account. And Now the games you lose more then you win it has turned into a type of point where I am so hooked I can’t stop playing and they offer no help. I tried leaving I even deleted my account and they pulled me back with my same account waiting for me the way I left. It is extremely hard to stop and they offer no help just more and more packages for me to purchase with another “you are doing great and you will win win big. But all I do is lose lose lose now. It is scary and I am ashamed to let anyone know I play not even my husband I hide it from him bc he will be so disappointed if he knew how much I spend when we can’t really afford bc I am out of work due to illness. But I can’t stop


Amanda& Stephen R. said
58 days ago
We are like every other person here having got ripped off by HuuugeCasinoSlots and Billionaire. Same owners I heard run them both! I have videos, I have pictures of every hit to prove it’s rigged and not by chance or luck or by algorithms! They target the ones who are paying and make it harder to win and entice you w pop ups to keep steadily buying! I also have pictures of this as well. Me and my husband complained through the last year or so and sent many emails to only have them say Sorry it’s about luck and it’s based and run off Algorithms lol ok! I am sick and neve been r addicted to gambling in my life and come on here that has apps for FREE only to learn you have to pay to play after the fact of downloading it and they are ripping hard working people in the USA and other Countries off and it’s sickening to have a Company working w Apple and ITunes which we also called to take our credit cards and accounts through bank off but they didn’t! It’s all a money pit. I have the original pictures of these sites saying free to download and free to play and one of them even says 16 to play! What message is this sending our kids now? Will they become addicted to gambling on a free to play casino app bec it’s free remember to play and it’s affecting thousands out here. These apps are a trigger for depression and destruction and will in the long run ruin a lot of good honest hard working people. I am sick to stomach of what me and my husband have spent to only realize it’s added up and put us in a financial bind due to greedy crooked people who own and operate Huuuge and Billionaire and It’s thousands we have spent and I want to sue these companies or join in the class action lawsuit to get our money back because they have took advantage of me and him and have been very deceptive in getting us to spend money on a free advertising casino app no money needed to play and get FREE CHIPS and once you sign in get hooked you are watched and hounded to buy diff pkgs and if not you don’t get to play. I’m embarrassed to put what we have both spent! I have posted on site to get everyone I could go to RIP-OFF report and trust pilot.com to express their opinions and tell what they are doing evry one. I’ve also sent emails to them telling them I was doing it. Go post a review please. Why set up real like casino apps knowing people would get addicted and a high on their first big win. I got up to over 450billion and lost all of it without a hit for weeks no hits! So you can’t grow your bank any higher bec they know you aren’t going to keep winning for awhile to make you pay and suck you in to buy buy buy! Also on Huuuge I’m at level 1281 and Billionaire 1000 that’s enough to tell you what I have spent to get to them levels and it would take me months of buying to level up. Please someone call me and my husband immediately We Want This Corruption to end before it hurts someone even worse or takes someone life because they can’t stop playing and their to deep in and hooked because it happens in real life and already has! Thank you so very much for taking time to help.


Robin R. said
55 days ago
I have spent more than $3000 to purchase chips on this site in order to play. My problem is that they charge way too much and you do not win. It seems that it should be regulated and not allowed to exceed $20 for chips. I recognize that it is a buyer beware but they hook you in. They give you a really big win and then all losses. In order to compete in the tournaments that aren't for real money, you have to buy coins or you will never be able to complete them. This is the only site that has cost me big bucks. I deleted it but feel they need to be stopped.


Amy S. said
55 days ago
I have spend a lot of money as well. They promised me in their "last chance lottery" with a purchase, (I made about $200 in purchases that day) if I completed the gold puzzle I'd get 3billion chips. It's been 2 and a half weeks of arguing with support center and they give me a run around. Requesting I send them proof which I have done 4 times now... no response and no chips. I hate them.


tammy P. said
54 days ago
I have spent tons of money on this app and always lose it quickly because its suck a free game and so tight customer service always says its our fault because they are like a real casino


Christine S. said
53 days ago
I have spent tons of money to play and never really win anything and part of the time I never receive what I purchased and the jackpots hardly payout


Aminullah A. said
51 days ago
Huuuge casino has designed the game foe stealing the moneh thier pop up ads for purchasing is annoying i accidently clicked on the pops several time and then cancel it but they have still charged me from my credit cards thy are game is joke only to steal money


Aminullah A. said
51 days ago
Huuuge casino has designed the game foe stealing the moneh thier pop up ads for purchasing is annoying i accidently clicked on the pops several time and then cancel it but they have still charged me from my credit cards thy are game is joke only to steal money


Sara R. said
50 days ago
I can say when looking at my bank account it has more charges than what I actually purchased, I've also come on and found chips missing. Several people I've talked to on this game has had missing chips as well
I do want to also say on an up note, I had made a wager much higher than I had thought, I emailed their customer service and they did give me back those chips.


MARVIN B. said
47 days ago
The best way to describe the game is they start you off with free chips ,then when there gone offer you a pack at a low price 4.99 that is to get you buying .then as you lvl up the price of the packs keep going up, and you win small amounts to get you hooked into playing or better word Gambling. If you complain they will tell you they operate same as a casino But its suppose to be a Game to play and meet people , that is reason for club and chat . This is one big Rip off , and For Grape they are no different in 3 weeks i played its turned into same Rip off as Huuuge .These Games and or any like them are designed to get you hooked into playing and spending ,they wont you addicted to the game same as gambling . and they will tell you they are a casino and operate like one if you contact support about the game.


MARVIN B. said
47 days ago
If it was set up like a game you paid like $.10.00 a month and everyone received say 1 billion chips a day and slots was loose so everyone could win and play and be in clubs and play against each other with the game not being involved in making any more than the monthly fee to play and then its would be a game and one people could afford and not be getting ripped off by the Gaming system that is just trying to rip everyone off playing.There goal should be to make it a enjoyable game for the players to enjoy at a set price then they made there money and can work on making the game a game not a big RIP off


Kenneth C. said
47 days ago
They have robbed me of a lot of money


Jenna B. said
46 days ago
They keep charging my account well over $100 dollars and I know they are doing it illeaglly because I took my card off my Google account Google play Huuge ect and I'm still having charges come up from them and its at prices in would never ever pay for a game


Dawn M. said
44 days ago
Bought 1 event from them and have been getting charged numerous charges .


Helena G. said
43 days ago
Huuuge Casino and Billionaire have scammed me of my money. I have purchased over thousands of packages and no matter which slot you play and bet as low as you can, you can never win. They have tightened the machines so much to the point where people have no choice but to buy. I have had a problem of the same numerous times where I buy a package and dont get it cause the app crashes. When I contacted them about it, they say I was already given my purchase? How is that even possible when I just bought it and their app crashed and a minute later I contact them? This game use to be fun but now their greed has gotten the better of them. I demand a full refund of all the purchases I made. I have a history of every purchase I made. I too could like to join this lawsuit against huuuge casino and billionaires casino.


Nancy L. said
39 days ago
Im at level1142 and yet they never upgraded me. It still says im getting 114mil for a level... WTF my other accts at 743 and getting over 1.5 bil for level. Ya games changesd. Lawsuits in order. Just snap all your conversation. Please


A S. said
35 days ago
As stated Huuuge takes your chips and if you want to continue to play, you must buy chips. They have daily promotions of chip deals you might have a $29.99. $39.99 or $59.99 ,you choose to buy the $59.99, they then take the other offers out. They then, up the offers to $59.99, $79.99 or $99.99. They just want more of your money. They are always updating and taking away any of all perks. And then the issue of your credit card, they'll take the amount off and then 2 weeks later they might hit your card again. No knowing has caused problems.
They have also taken / stolen chips from me and refuses to make amends with me... another issue is the disconnection while spinning and that money is never refunded and customer service is no help and can be very rude. I’ve had instances where a jackpot would land then it starts spinning so that i lose. I’ve complained one too many times and tell me that it’s my internet. I’m embarrassed to say but I’ve been spending over Thousands (10) of dollars in a 3 year period They are thief’s and should be illegal. Over the years they have become more about money. You can play sometime with ads popping up to buy more chip - something it can cause you to hit the wrong buttons and next thing you are purchasing chips if not careful


A S. said
35 days ago
As stated Huuuge takes your chips and if you want to continue to play, you must buy chips. They have daily promotions of chip deals you might have a $29.99. $39.99 or $59.99 ,you choose to buy the $59.99, they then take the other offers out. They then, up the offers to $59.99, $79.99 or $99.99. They just want more of your money. They are always updating and taking away any of all perks. And then the issue of your credit card, they'll take the amount off and then 2 weeks later they might hit your card again. No knowing has caused problems.
They have also taken / stolen chips from me and refuses to make amends with me... another issue is the disconnection while spinning and that money is never refunded and customer service is no help and can be very rude. I’ve had instances where a jackpot would land then it starts spinning so that i lose. I’ve complained one too many times and tell me that it’s my internet. I’m embarrassed to say but I’ve been spending over Thousands (10) of dollars in a 3 year period They are thief’s and should be illegal. Over the years they have become more about money. You can play sometime with ads popping up to buy more chip - something it can cause you to hit the wrong buttons and next thing you are purchasing chips if not careful


thomas b. said
34 days ago
Company is greedy and needs to have others enlightened to their unethical game coding, fixed for company greed


Shannon K. said
34 days ago
I love this game!! Please make them fix it. So greedy


matt d. said
27 days ago
The game is fixed, and is not free to play.


Shirl S. said
26 days ago
I have been playing this game since 2016. Back then it was really exciting and had much fun. But on the following year it became bit by bit a nightmare. Every time they make an update, games have become tighter and tighter to make us all buy more chips and gold tickets. Until those gold tickets are empty I have had nearly experience a heart attack because I expected something to win with my real money image 60-100 dollars a week for a year rrr!! IThisss app is a real scam!!! The greediest businesses on earth. There was a time I made complain with the support but all they would say was because I was on the losing streak and that they only hope I would get lucky the next! Ithey had ruin my life i am full of debt right now because of this con artist app . Please do something to this business it is evil..


Arik Z. said
24 days ago
Have same issues


Lauren M. said
9 days ago
I've purchased so much my minimum to buy is $124.99. Because of my high purchases and level, I am penalized for my loyalty. A new player can download today amd play in the high roller section for a few thousand chips a spin. THE MINIMUM I am allowed to bet is 15 MILLION CHIPS. If I want to play in the same room as someone newer, I am extorted up to 10,000x their minimum requirement. This is not reversible. They have intentionally forced long term players to spend more money, disproportionately to other players. It is not a level playing field. How can my spins in the same room cost 10,000x what the person next to me has to spend? Total rjpoff. I have explicitly called them out on false advertising and have documented claims and responses. They have admitted, then retracted some items and claim to be fixing some others. They don't even pretend to hide their deception. Shameful and egregious greed.


Annie N. said
1 days ago
I don't see how this company has been allowed to continue to prey on its consumers. Thousands of dollars spent on a rigged game. Many players who have played since the beginning know they have rigged they system. They use unethical practices to cheat consumers.

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