Huuuge Inc named in class action lawsuit for violating state prohibitions on gambling

Huuuge Inc

 

Defendant Huuuge owns and operates a video game development company in the “casual games” industry— computer games designed to appeal to a mass audience of casual gamers. Amongst the games Defendant owns and operates is a popular online casino under the name Huuuge Casino.

In Huuuge Casino, Defendant offers a multitude of electronic versions of slot machines to consumers. Huuuge Casino is available on Android, Apple iOS, and Amazon devices. Defendant provides a bundle of free “chips” to first-time visitors of its online casino that can be used to wager on its games. After consumers inevitably lose their initial allotment of chips, Huuuge attempts to sell them additional chips starting at $4.99 for 100,000,000 chips. Without chips, consumers cannot play the gambling game.

Freshly topped off with additional chips, consumers wager to win more chips. The chips won by consumers playing Defendant’s games of chance are identical to the chips that Defendant sells. Thus, by wagering 100,000,000 chips that were purchased for $4.99, consumers have the chance to win hundreds of thousands of additional chips that they would otherwise have to purchase.

As alleged, by operating its online casino, Defendant has violated Washington law and illegally profited from tens of thousands of consumers.

 

COMPLAINT


Matt S. said
85 days ago
Huge has destroyed my finances. They have incorrectly charged my credit card Thousands of dollars and refuse to communicate with me to resolve the issue. Not only that but the obvious change in their platform makes not only myself but as I’ve read many others feel they’ve been duped. Players such as myself who have developed a high ranking account and then are forced to abandon it should be compensated


Sierra C. said
81 days ago
Huuge has changed how they allow you to play - the games take chips very quickly and the games take way more than they give - way toooo greedy - no longer fun - I have a level 1350 account and Huuge takes it faster then I can win -I have bought chips only to lose them very quickly


Matt S. said
76 days ago
I would like to speak with a lawyer about my issues with huge casino. They have incorrectly charged my account, and I feel that their marketing methods along with micro transactions enabled this massive damage in my life.


Nichole R. said
58 days ago
As stated Huuuge takes your chips and if you want to continue to play, you must buy chips. They have daily promotions of chip deals. Fir example , you might have a $29.99. $39.99 or $59.99 and ic you choose to buy the $59.99, they then take the other offers out. They then, up the offers to $59.99, $79.99 or $99.99. They just want more of your money. They are always updating and taking away any of all perks. And then the issue of your credit card, they'll take the amount off and then 2 weeks later they'll hit your card again. They're are really upsetting their customers.


Nichole R. said
58 days ago
As stated Huuuge takes your chips and if you want to continue to play, you must buy chips. They have daily promotions of chip deals. Fir example , you might have a $29.99. $39.99 or $59.99 and ic you choose to buy the $59.99, they then take the other offers out. They then, up the offers to $59.99, $79.99 or $99.99. They just want more of your money. They are always updating and taking away any of all perks. And then the issue of your credit card, they'll take the amount off and then 2 weeks later they'll hit your card again. They're are really upsetting their customers.


Keith P. said
58 days ago
Huuuge has stolen chips from me and refuses to make amends with me... I was playing and had over 2 billion in legitimate chips that I had one and all of a sudden they just disappeared and the support told me that it was a glitch in my display that I should have never had those chips...ive spent tons of money on this game and feel very taken advantage of by a company that does not care about its customers.


Ruby S. said
54 days ago
IVe had many issues with this app too and agree that they scam me and others out of money. I’ve had instances where a jackpot would land then it starts spinning so that i lose. I’ve complained one too many times and tell me that it’s my internet. I’m embarrassed to say but I’ve been spending over 40 dollars a day and more. They are thief’s and should be illegal


Kimberly H. said
51 days ago
I have paid for things and never received them. No help from customer support. I have 100s of record proving this.. they are thieves and i want my money back


Kimberly H. said
51 days ago
I have paid for things and never received them. No help from customer support. I have 100s of record proving this.. they are thieves and i want my money back


Ruby S. said
50 days ago
Has anyone noticed how on club events they raised league points you have to get to get bonuses. I noticed that more and more people have to make purchases. It is horrible what they are doing. They are manipulating the free online game / gambling site where you do not win anything but debt.


Bobbie F. said
49 days ago


said
48 days ago
They pop ups force you to buy chips and they took from my acct without asking me they owe me hundreds of dollars you write them and get ol well sorry we don’t see in our records any purchases I called my bank and the reversed all charges they are crooks


Mary B. said
45 days ago
I have played huge 2yrs always broke I've spent 1000s I was embarrassed to admit how much I was always told but tickets buy chips and instantly I'm broke again


Robin B. said
45 days ago
I’ve paid 1000s into Huuuge Casino over that last year. Each time I make a purchase they up the amount for their offers. What started off as $10 here and there is now $50-$80 here and there. I also think I’ve been double charged a lot and can’t fight against it. Because it goes through my iTunes account.


Ruby S. said
44 days ago
I hear ya I’ve tried to ge trefunded for accidentally purchasing also and nothing. iTunes and PayPal all get payouts too from purchases. Then there’s a psychological issue too. people form friendships but you have to have chips and play to talk to players. It’s horrible


Ruby S. said
43 days ago
boycott huuuuge 7/7/18 for 24 hrs no buys no playing Too many people complaining and want change


Michele F. said
43 days ago
Huuge games are rigged. It showed that I won a Jackpot 10 seconds before I even hit it. It also shows you got free spins before it even stops spinning. As for the lottery and puzzle pieces, when you play your tickets , it credits you your winnings before it even stops spinning, thus it knows what your gonna get before it even stops, it is not by chance on bow much you get or by luck, Huuuge controls how much you wein, how much you win. In had 200 gold tickets, 60 silver and 78 bronze and only needed 1 or 2 puzzle piece of each and only got 2 puzzle pieces out of 338 tickets. I only won the bronze for $500 mil. How is that fair or even ethical. When Huuuge updated on what you needed to level up I was at level 659, it took me over 4 weeks to level up 1 level and rhatnwas with a 2x boost, because after the update it said I needed 24 billion to level up. After 2 weeks of trying and only getting half way I contacted support because something wasn't right it does not take 2 weeks to level 1/2 a level. They said as always, nothing was wrong my account was corrwct, I keep emailing them and it was always tbe same. That's insane a month and 24 billion to level 1 level with a 2X boost? I lost 31 billion and when I finally did level and got my 20 gold tickets I still didn't get the puzzle pieces I needed. They rip you off, rig the game and THEY control what and how much you win, its not luck. When I asked about them crediting me before the lottery wheel stopped spinning, showing me I won a Jackpot before it hit and losing billions because the wheel spins and spins, they said " Thank you for your feedback, but our game is set up to resemble real life slots and we have no way to control what or when you win, that impossible with our system, we show that we have not had any technical issues, and you lost it on your own. But TY for your feedback" Yeah no technical issues, then why did they ask me to send an error report after it kicked me out 10 times. DO NOT DOWNLOAD THIS GAME....DOWNLOAD " SLOTS GRAPE" WAY WAY BETTWR THAN HUUGE, SAME CONCEPT WITH CLUBS , INTERACTION WITH PLAYERS. You also get an awesome avatar and they give you clothes, shoes, hair styles, etc, when you level up. You win easy and dont lose fast. They have Awesome support that's an actual real person and they are very helpful. Huuuge sucks and I am talking to other and an attorney because they double charged my card over $400 over a 3 month period, then deny it and won't refund me. Scammers and rips you o.ff


Michele F. said
43 days ago
I wanted to add that when I would accidentally hit on an ads to buy xhips or tickets, then back out of it, Huuuge was still charging my cars every time, even after I exited out of it. My boyfriend has a Wal-Mart Money card that he uses for online purchases and they actually contacted him saying he had several suspicious charges from Huuuge . Come to.find out, they were also charging him when it hit an in game ad accidentally and then backed out of it. Over $200 of fraudulent charges from HUUUGE. THERE IS NO TELLING HOW MANY PEOPLE OR HOW MANY MILLIONS OF DOLLARS THEY HAVE STOLEN FROM PEOPLE THIS WAY OR DOUBLE CHARGDD1 THEM. SOMETHING NEDDS TO BE DONE, THIS IS. SO WRONG AND UNLAWFUL. I WILL JOIN IN ANY LAWWSUIT AGAINST THEM. THEY NEED TO BE BELD ACCOUNTABLE.


Susan L. said
43 days ago
I have paid tons of money and have not received my packages


Diane S. said
43 days ago
Been playing since 2016, it was a great game at the time. But now it is plain crazy. Constantly buying chips just to lose them right back. Been trying to level up since April, still stuck at 779. I love my club, but can't really help because of losing so much. I really want to leave, my sister already has and many more.


Amanda B. said
42 days ago
Over 1000.00 worth of charges on my credit card that was taken from me by huuuge casino. They have not refunded them to me. I didn't even agree to the purchases.


Amanda B. said
42 days ago
Over 1000.00 worth of charges on my credit card that was taken from me by huuuge casino. They have not refunded them to me. I didn't even agree to the purchases.


Diana R. said
42 days ago
I have been playing huuuge for about 3 years now and every update goes downhill, I've had fraudulent charges on my card. More pop up adds to accidentally click on and charge you. Buying lottery tickets, didn't receive anything. Every time I contact support, I get the same response, algorithm, designed to simulate a real casino, ha! I've never had that much bad luck at a real casino. Huuuge is cheating us all, bonus wall to collect, those amounts were changed! Lost several teammates due to them being just downright greedy, cannot complete daily mission, no free spins, nothing but lose!!!


Pamela C. said
42 days ago
I have been hacked several time because of Huuge giving out my personal information off thir website. The game is rigged. You get fronts & free spins before you actually have the chance to spin or say yes or no. The wheel jumps off the paying so you don't win big multiple times. It is not the same from 2 years ago.


Julie W. said
42 days ago
Just this year, I have spent $6,219.45 on coins with huuuge. I had no idea how much it came to till I actually sat down and added it up. The more coins I buy, the less I win and the faster I lose them. I would love to be part of a class action lawsuits and against them. If anyone knows of a way to join a current class action lawsuit or how to start one, please let me know.


Andrea L. said
42 days ago
i spend many euro in this game...more coins i buy,less i qin and lose very fast.i want to be present in class acrion lawsuits aganist this thiefs!


Laura G. said
41 days ago
SPENT COUNTLESS MONEY ON THIS GAME


Tracy C. said
41 days ago
I have spent $1,000s and been charged over and over without me purchasing


Dan W. said
40 days ago
I started playing this game in December of 2017. At that time, everything seemed legit. I occasionally purchased chips for $3-$15 and played as well as won often. As I purchased more chips, the packages are no longer 3-15 bucks. But they're now MINIMUM $99. However, they do have other packages in different ranges for suckers. The value of these are ridiculous and they shouldn't even be there. People who purchase these do so because they don't get some of the offers others do. I've spent well over 9K on this game. one thing I've noticed, I only purchase iTunes cards to buy chips. There's packages are $99.99. I've also purchased many 'Lotto Ticket" package for $79.99 and I always notice that the next time I check my iTunes balance, its ALWAYS at Zero. When I should have $21.01 balance etc...GONE. Where does it go? Maybe it's Apple applying it to my phone charge? Anyways, You CAN NOT WIN ANYMORE. They've set the machines on KILL. There's no question. In the beginning I'd occasionally hit a good jackpot here and there. (5-13Billion JPs). Now, the only JP I can hit is on CM which has also been set on STEAL and that stupid Jackpot game that you never win on. These people are crooks. I've noticed on MANY Occassions after free spins end, NONE of the money gets deposited in my chip balance. I ALWAYS watch this ever since I lost a 6.XXX Billion dollar win. Support said "I don't see any anomalies, so you must have gotten paid. BS! Don't get me started on the Lotto. Is that even legal to call it a lottery? There's strict rules when using this word and there system is NOT random. PLEASE, PLEASE, don't give these people any of your hard earned money. You CAN NOT WIN. I absolutely want my money back, or partial because I did enjoy playing with my teammates and had fun. But with all of their recent changes, it's all aimed at making them more money. That's a fact.


Barbara D. said
39 days ago
I have spent hundreds of dollars! Huuuge just kept sucking my chips up and when I wrote them they were either nasty or or gave a generic response. I wrote a nasty review and the developer wrote me an email asking me to change it and sent a link to discuss it further. When I wrote to the link it wasn't a link at all came back as unknown link. Huuuge needs to be accountable for their lies and taking advantage of people.


Rock L. said
38 days ago
I have lost a lot of $$. It also seems that they are using analytic's to encourage chip loss and purchasing of new chips. They have also double charged me on occasions.


Kavina B. said
36 days ago
You'll never win and if you do they will ake an excuse that it was a glitch or error and take the chips back or ban your account. I won 23 billion chip jackpot and low n behold my account was banned the next day, go figure.


Kavina B. said
36 days ago
You'll never win and if you do they will make an excuse that it was a glitch or error and take the chips back or ban your account. I won 23 billion chip jackpot and low n behold my account was banned the next day, go figure.


Shannon V. said
27 days ago
I’ve been playing Huge casino & Billionaire games for almost 2 yrs. I really enjoyed the game when I first started playing, that sadly only lasted just a few months, I seen the game quickly changing to something that wasn’t fun, an took away my chips quickly. Being in a club I thought I better be a team player an help get the events done so I broke down an bought some of Hughes chip , diamonds deal they advertise on the game. I was targeted as a “Buyer” I believe because I was never able to build my chips up. In 2018 I noticed my card had been charged almost $300 , an the charges were from Huge app. I disputed the charges, I contacted huge an they told me I had to go contact my Bank , they never refunded my money back to me. Luckily my bank took over An did their own investigation an they tracked it back to The Huge App. . I sent in a screen shot to huge the copy of the investigation letter saying it was fraudulent charges , an all they said back was , contact my bank! It was a automated message cause I got 5-6 of the same responses, never was resolved. I took my card off of my iPhone so this won’t happen ever again, but I really feel this game app is fraudulent, annanyone affected by it should be compensated. They advertise it as a “ Free game app” but it’s anything but free. Every update they do which is quite often, they take away any type of pro for the players. Like diamond usage, we use to be able to use them to help ourselves or other players , it was taken away! That was very damaging for so many players & their clubbies. An the people who saved tons of diamonds were forced to get rid of them before a certain date or take it as a loss if not used. Yet they still prior to the date of being able to use the diamonds Huge had a BIG SALE ON DIAMONDS! FOR THE ONES WHO DIDNT KNOW WHAT WAS GOING TO HAPPEN IT WAS MISLEADING , an this people bought not knowing . They scam people an I’d like to be a part of this law suit.


Nicole P. said
27 days ago
Huuge casino sold their company in December 2016 since then the game has been awful. Customer service is a joke any any time a player finds a way to get ahead they rob you blind or disable the feature. I have had thousands charged without my permission as well as made several purchases through out the years. I was one of the original players my account is level 1093 and huuge says I am not considered a loyal customer. I used to love this game but it is clear they have become a pay to play game which is illegal. I would love my money back but do not see that happening as it is partially my fault for getting suckered into buying this scam of a game.


Annette G. said
27 days ago
I fall into the same situation as the others. Lots of money spent(stupid on my part) but no longer any rewards. It is simply a pay to play game.


Vicki K. said
27 days ago
Same situation here. They have turned it into a must pay to play game. You used to level up fairly quickly now you will never level up!! NOT FAIR HUGE THAT'S AGAINST THE LAW WHAT YA ALL HAVE BECOME SHAME!


Valerie W. said
27 days ago
Im going through the same as most people. Pay and pay to lose no matter how hard I try.


Matt F. said
26 days ago
I have spent several hundred dollars at this point but it is almost impossible to keep your chip stack because there’s a short win phase and the. Downhill all in a row. This game is ridiculous. I think they should refund some of the money and I am in total agreement with.


Trudie E. said
26 days ago
I use to enjoy Hugge Billionaires game but after a few months I notice I was having to buy chips and once I bought chips you list them faster than winning any big amount I bought lottery tickets for $99 a pop but never to win and billion chips also several times they charged my credit card several times I contacted them told me to contact my bank when I won a Huge Jackpit they never paid out contact them about not getting the payout stated I needed to send a screen shot with time how can you get a screen shot when it already started you another spin before you can get a picture every time there was a updat it was more loss in money and technicall issue with games in which you lost money and chips they should compensate those they cheated out of their money


Sandy S. said
25 days ago
I have also been playing for a long time. I leveled up fast. Joined a club, made co- leader and play often, donate to my club regularly. Kept noticing, wasn't getting diamonds, and can't use the ones I have for anything. I regularly buy chip. I noticed on credit card getting double charged. Too crazy. No other game I play does this. The club games I never get the monies from them. It's too much of getting ripped off, big pattern . Other peeps having same issue. I can not get bonuses off Facebook page. Fix this .


Karen S. said
24 days ago
Huge casino has ripped off my chips continue continuously kicks me out of the game continuously charges my credit card


Donnaee D. said
24 days ago
your


Donnaee D. said
24 days ago
your


Dani M. said
24 days ago
I have been kicked off game in free spins, we loose the freespins but never get the amount we already won from them. They have charged for chips and tickets i never received. I have several jackpots that i did not receive and they would not help.


Dani M. said
24 days ago
I have been kicked off game in free spins, we loose the freespins but never get the amount we already won from them. They have charged for chips and tickets i never received. I have several jackpots that i did not receive and they would not help.


Taurrence S. said
23 days ago
In the beginning it was really a fun game. It was entertaining and stress relieving. As a player for about 3 years I have written this changes to this game that closely resemble the way a drug dealer does a junkie. Back then you leveled up easy common, but most important of all you would occasionally win. Now the only guarantee is that you're going to lose much more then you win. I have complained to support but the only response was We Don't Force players to buy chips. Hell, you can't win them. Every structure of the game, from Club, Clubguard, events, league points, and constant pop-up ads, is designed 2/4 players to pay real money if they want to play the game.


Sue V. said
14 days ago
This company takes and takes.


Sue V. said
14 days ago
This company takes and takes.


Tammy B. said
12 days ago
Is it Huges Casinos fault you played the game for years and got addicted to the game. I won 12 puzzle pieces today out of 42 bronze tickets and 36 silver.
I rarely buy chips, because I have self control. The popbup.ads do not make anyone buy chips, that is your choice.
I am able to talk to people when I have no chips..
I can understand being upset because you credit or debit card got charged double for a purchase . Heck, yeah.....someone would be crediting my banking account.
But, if I accidentally made a purchase.....well that is my own fault. Huge Casino should not have to be responsible for your error. You have to own up to your mistakes...that is all on you.
If you people were having all these issues....
Why did you just uninstall the game and find another casino game to play....there is hundreds of them out there.....just wondering. That is what I would have done if I was so unsatisfied. I sure in the heck would have not continued to play the games and spend money for several more years, that just don't make sense to me.
I think the ones whose credit or debit cards that we charged wrongly have a legitimate issue, but come on....You people are adults, it is your own faults if you cannot practice self control.
Unless you are just a greedy person and you are trying to find a way to get rich quick.
Hopefully,if this lawsuit does make it before a judge.....hopefully he will have a lot more common sense, than most of you.


wilma q. said
11 days ago
Yes, I have been playing on Huuge casino for years and their practices over the last 2 years are terrible! With every update they find a new way to rip you off! After they get you truly addicted then they raise prices and lower the payouts! This company is truly a gamblers nightmare. It's ruining lives


wilma q. said
11 days ago
Yes, I have been playing on Huuge casino for years and their practices over the last 2 years are terrible! With every update they find a new way to rip you off! After they get you truly addicted then they raise prices and lower the payouts! This company is truly a gamblers nightmare. It's ruining lives


wilma q. said
11 days ago
Yes, I have been playing on Huuge casino for years and their practices over the last 2 years are terrible! With every update they find a new way to rip you off! After they get you truly addicted then they raise prices and lower the payouts! This company is truly a gamblers nightmare. It's ruining lives


Kimberly A. said
10 days ago
Huuuge are thieves. They have charged my credit card and not recieved my package. Or double charged. Promos not credited. Its a mess! They are a mess. It needs to stop


Kimberly A. said
10 days ago
Huuuge are thieves. They have charged my credit card and not recieved my package. Or double charged. Promos not credited. Its a mess! They are a mess. It needs to stop


Kimberly A. said
10 days ago
Huuuge are thieves. They have charged my credit card and not recieved my package. Or double charged. Promos not credited. Its a mess! They are a mess. It needs to stop


Amy F. said
10 days ago
I've been playing on huge for a year now and when I first started it was so much fun I had a great time I was winning all the time and then they started making changes little by little different changes where they were ripping you off payouts were lower packages 4 coins were outrageous and still are I mean seriously who's going to pay $100 for chips when they're not even winning real money but I too was sucked in and recently they change the lottery so you can barely win in the lottery anymore yet they want you to charge you outrageous prices for lottery tickets they need to be stopped it's getting out of hand and it's not fair to the players there are a bunch of greedy people


latosha g. said
9 days ago
they always take and take i want my money back


Kevin C. said
1 hours ago
I've gotten overcharged by huge Casino numerous times hundreds and hundreds of dollars

Submit a Response Are you having the same issue? Do you have a solution? Either way, chime in!

I would like to speak with a lawyer about my legal rights in this matter.

Same or similar issue but with a different company?

I would like to join the lawsuit.

Sign up for the Got a Class Action newsletter?

I have read and agree to the Terms and Conditions.

Contact A Lawyer Privately

  • This field is for validation purposes and should be left unchanged.