General Motors named in class action lawsuit over faulty steering system in GMC Acadia, Buick Enclave, and Chevrolet Traverse vehicles

General Motors

The class action was brought on behalf all persons in the United States who purchased or leased any 2009 through 2012 GMC Acadia, 2009 through 2012 Buick Enclave, or 2009 through 2012 Chevrolet Traverse vehicles (collectively, “Class Vehicles”) designed, manufactured marketed, distributed, sold, warranted and serviced by General Motors, LLC and General Motors Company

This action arises out of a uniform and widespread defect in the integral steering system of an entire class of automobiles that poses an extremely unreasonable safety risk not only to the driver and passengers of the vehicle, but to other drivers on the road and pedestrians on the streets.

The lawsuit alleges that the steering system in these vehicles are defective because steering may intermittently and drastically fail while the car is in motion (the “Steering Defect”), thus creating a serious safety risk.

A copy of the complaint is attached here. Complaint: Gm 4-1-13 The Court denied GM's motion to dismiss and ordered it to answer the complaint. GM Motion to Dismiss

Mike B. said
374 days ago


Charles C. said
374 days ago
We bought our 09 buick enclave 6 months ago and we have had to replace the power steering pump , 3 coils,etc it has been in the shop more than not and still is running rough


Calvin G. said
368 days ago
I purchased a Cheve Traverse in 2009 and have taken it back 4 times because of steering problem, i.e., it makes a whirring noise. Finally a new steering section was replaced, however, the noise continues and it's louder.


Calvin G. said
368 days ago
I purchased a Cheve Traverse in 2009 and have taken it back 4 times because of steering problem, i.e., it makes a whirring noise. Finally a new steering section was replaced, however, the noise continues and it's louder.


Rigo M. said
300 days ago
I purchased my 2009 chevy traverse about a year ago with 61,000mi and now the steering wheel feels like its grinding and this morning it would'nt go into reverse. My wife to it to the dealer and they said there was a recall on the steering wheel, transmission, and other items.


Randall H. said
281 days ago
I have a 2009 traverse. We have had numerous problems. The latest problem is the transmission. The car has 125k miles. I have been talking with other owners and realize this is not an isolated problem. Any suggestions on a course of action.


janice r. said
280 days ago
i bought a 2005 buick rendevous used did not have it for even a year and the steering wheel bolt broke i almost died i saved them a huge law suit due to i powered off the car i could not steer it


april k. said
273 days ago
I have an 08 Buick Enclave, this is the 4th time to shop and certain problems with steering have been fixed but others still remain. I am extremely frustrated with the time and effort, and monetary value spent and still not fixed properly..Not to mention the safety factor, this is my one and only car and I don't have a backup to rely on..


Cade B. said
269 days ago
We have a 2010 Chevy Traverse. We started to notice a whining noise in the steering and also a rubbing sound when turning the steering wheel. This was "normal" in a lot of vehicles according to a local dealer. With approximately 55k to 58k miles on it, the power steering started failing at low speeds (backing out of driveway, parking in a parking lot, etc.). It is now 95% gone. There are times when it is a serious safety issue. No dealers seem to have any idea what the problem is. I don't want to pump money into it to fix a bunch of "possible" problems. This is very frustrating.


Bryan W. said
259 days ago
My wife an I have a 2009 GMC Acadia we bought in 2010 with around 30K on it. There was a whining noise in the steering when we test drove the vehicle, but I was told this was the case in all Acadias by the dealer/salesman. I have always maintained proper fluid levels. The vehicle now has almost 67K and I am losing power steering a lower speeds turning into the drive way, in parking lots, while attempting to make U-turns, ect.
On July 17, 2013, the check engine light appeared along with chimes and a "Reduced Engine Power" warning. My wife an I just happened to be by a dealership and coasted in sputtering and blowing white smoke out the exhausts. The # 6 injector was stuck open and would need to be replaced. this was almost an $800 quote to fix but they knocked off the $98 diagnostic fee if we chose them to make the repairs. One week later the check engine light only appears back on. Stopped by an auto-parts store and had them run a simple diagnostic with a hand held, another injector misfire. Called the dealership and informed them of the light and they said they would have to run another diagnostic to confirm. I asked if there would be a charge and they said no, as long as it was the same injector, but if it was from anything else then yes. This should be a free diagnostic regardless of what the problem is and btw hand held diagnostic read the #4 was misfiring. I only put Tier One gas in the vehicle and regularly fill-up with higher octane. Should not be having these problems with only 67k and a vehicle. This is a serious safety issue and should be a recall regardless of the cost to GM. If the power steering was not a problem in these year model Acadias, then why did GM change them in the 2012s and now recommend a different fluid. "If it ain't broke don't fix it?"


bill c. said
258 days ago
we are having problems with our 2009 chevy traverse. the rack and pinion had to be replaced at 50000 miles and the pump needs to be replaced as well. we have a hard time steering the car when you pull out of a parking spot or making uturns. We also have a problem with the air conditioning.it mostly blows out hot air


Mario R. said
258 days ago
I have a 2013 Acadia and have taken back 5 times and continue to have issues with my sterring. They have replaced the gear and pump but I still have the same problem. I need help


David W. said
248 days ago
I have a 2009 Buick Enclave with the identical issues of the power steering intermittently failing. I have almost been in an accident because of the failure. I have filed a complaint with the NHTSB.


Scott W. said
242 days ago
We have a 2010 Traverse. Steering is a major battle sometimes. Its no wonder it hasn't caused an accident.


Linda K. said
239 days ago
2010 Buick Enclave- Steering becomes very stiff intermittently and suddenly at lower speeds.


Claudia m. said
235 days ago
I have a 2009 traverse, within the first year had the engine replace, now it has 70, 000 miles has had so many recalls. Now the power steering is going bad taken to the dealership not covered by warranty. Taken to other shops they cannot find the problem. I purchase the suv in california, serving in Oklahoma now. But I was contacted by an attorney regarding the issues..but my power steering issue was just coming up so I mentooned it they settled with Gmc. But the cost that I am going yo have keep putting in to fixing this suv isn't enough of what they paid out. So I will be contacting the attorney or another one if needed. This is a $40 thousand car..not suppose to have this many issues


kimberly k. said
235 days ago
I bought my 2010 treverse in June. Since day 1 i have had major problems. My airbag light stays on all the time. The connectors underneath thevseatvis connected and noone seems to know why the light is staying on continously. Also, my power steering is completely gone. I am to the point that i really hate to drive this car because it is a challenge and a safety hazard, i a scared that i will end up causing a major accident. GM or the dealership's service department does not seem to know the answer or fix to these mechanical issues. This is very frustrating.


Laura R. said
233 days ago
I think most GM vehicles should be included in this. I have a 2007 Saturn Ion that is currently in the shop to have the intermediate steering shaft replaced for $300+. If anyone knows of a class-action lawsuit that includes Saturns, please post it here.


Ryan S. said
232 days ago
We are also experiencing a power steering problem at low speed. Wse purchased the car with 3k miles on it and have 70k or so now. It started 10k or so ago ( Wife's car ) and is progressively getting worse. Any fix found yet? I checked fluid level when it first began and it was slightly low. The problem is pretty bad now and fluid is still good.


Gwendolyn F. said
228 days ago
While driving this vehicle at 25 mph or less, the steering wheel is very hard to turn. Upon turning into the parking lot, I turn the steering wheel to the left and almost hit someone. The Chevy Traverse has 68,000 miles and this is a problem. In addition, the car squeaks as thou its a brake problem.


Terrell H. said
226 days ago
I bought a used 2009 Buick Enclave with 73K miles in August 2012 from a Buick dealer. A month after purchase started having steering power loss and partial lock up. Tolerating this problem for a year now, has almost caused serious accidents with other vehicles and perdestians


Jeannen G. said
225 days ago
I have a 2010 Chevy Traverse and had difficulty turning /loss of power steering and some steering wheel lock ups. Nearly went into the ditch and a missed a road sign by an inch trying to make a right turn. Had to stop completely (in the middle of the road) to 'unlock' the steering wheel and complete my turn. Too unsafe to drive my family in --took it immediately to the Chevy dealer. Chevy dealer says its a known issue but Chevy hasn't recalled it yet. Just got a new power steering pump. Hoping that solves the issue. Prior to this incident I LOVED my Traverse! I wish Chevy would admit the problem and fix it!


Tom K. said
225 days ago
I have the same issue with a 2009 traverse. I reported to GM but they refuse to assist in covering any costs of the steering system replacement.


Jason N. said
220 days ago
My wife's 2009 Buick Enclave has developed this same problem, and agree this is very dangerous because have very little control over the vehicle. A mass recall should be issued on all of these vehicles, and the work covered at no charge to the owner of the vehicle.


Bettina S. said
218 days ago
I have a 2011 GMC Acadia. I was just told that the rack and pinion needs to be replaced and that the warranty will not cover it as I have 42,000 miles on my car. This seems to be a widespread problem and I am amazed that there hasn't been a recall yet.


Shawna C. said
217 days ago
Same issue as noted above with the 2009 Chevy Traverse. Power steering issues and transmission issues. Dealer wants us to pay 1200.00 to replace the pump and gear in the power steering pump, says it was a poor design by
Chevy as the pump is to small. And this is our fault ? I will never again invest in a Chevrolet !!


John D. said
217 days ago
I bought a 2009 Acadia with 90,000 miles June of 2013 at low speeds power steering fails making it extremely difficult to turn. It is a accident waiting to happen.


Wayne M. said
216 days ago
I bought a 2010 traverse from Tim Lally Chevrolet in Bedford, Ohio. I took it to the for a steering problem when the service tire monitor light came on. I was told there was nothing wrong although I noticed in turning the wheel it locked up. I returned and again was told to bring it back when experiencing problems. (It was intermittent, how was I to know). The last time I tried to get service from this dealer, I was told to make an appointment, then at arrival it
was told to me first come first serve. I was treated like a total moron, when questioning, I was told not first served, just taken In the order you arrived. In total disregard to a customer I was offered a free car wash..( thanks). Finally, I went to an auto repair shop and had the true problem diagnosed and serviced. Thanks to people who listen to the customers this major problem was fixed before it cost me or others a true problem. This problem could have continued until someone was seriously hurt without the dealers or the manufacturer giving two hoots of a concern about customer safety.


John L. said
214 days ago
2010 Traverse LTZ has been in the shop numerous times for mechanical and body issues. On three separate occasions the molding strips came loose and separated from doors; at 40K miles the airbag light came on, supposedly due to a faulty passenger presence module. That was a $900 repair, but after calling GM corporate I ended up paying for half of that and the dealer ate the other half. Almost immediately after the air bag issue the power steering began to lock up at low speeds - first time the wife almost hit a parked car while turning into a parking spot, another time she almost ran over the mailbox while turning into the driveway. This is a serious issue that apparently affects many, many Traverse, Enclave, and Acadia owners. Don't even get me started on the climate control finish wearing off at 20K miles. Have tried to put off pouring money into the steering issue due to 1) many owners taking their car in to have the steering repaired only to have the repair not fix the issue, and 2) for GM to man-up and address this issue and offer resolution in the form of a recall. I may not have a choice but to take it in as I can't continue to have my wife drive a vehicle that is a liability to herself and others.


John L. said
214 days ago
2010 Traverse LTZ has been in the shop numerous times for mechanical and body issues. On three separate occasions the molding strips came loose and separated from doors; at 40K miles the airbag light came on, supposedly due to a faulty passenger presence module. That was a $900 repair, but after calling GM corporate I ended up paying for half of that and the dealer ate the other half. Almost immediately after the air bag issue the power steering began to lock up at low speeds - first time the wife almost hit a parked car while turning into a parking spot, another time she almost ran over the mailbox while turning into the driveway. This is a serious issue that apparently affects many, many Traverse, Enclave, and Acadia owners. Don't even get me started on the climate control finish wearing off at 20K miles. Have tried to put off pouring money into the steering issue due to 1) many owners taking their car in to have the steering repaired only to have the repair not fix the issue, and 2) for GM to man-up and address this issue and offer resolution in the form of a recall. I may not have a choice but to take it in as I can't continue to have my wife drive a vehicle that is a liability to herself and others.


Kelly R. said
213 days ago
Our 2008 GMC Acadia also has had power steering issues along with:
Transmission replaced
Water pump
Master brake cylinder
Axle
Struts
Headlights
Tire sensors
Charcoal canister and evaporation cylanoid
Airbag sensor

Gmc will only offer trade in assistance for a new GMC!!!


Rachel M. said
213 days ago
Have a 2009 Buick Enclave. Steering gets tight at low speeds and have to stop to let the vehicle almost reset the steering. Very dangerous to both pedestrians, vehicles behind me and my family. Taking the car to dealer today. Contacted GM first who told me they would talk to the dealer after I paid for the work since it wasn't covered under any of my warranties I have remaining. Upsetting to know it is a much wider issue that GM would already know about!


Jack C. said
212 days ago
I have a 2010 Traverse that is a total Lemon. It has been to the dealership multiple times with both minor and major component failures. The latest failure is that of the power steering loss at low speeds. GM is fully aware of this issue but refuses to take any responsibility or any steps to issue a recall to correct this issue. I have spoken with customer service multiple times and they are flat out refusing to correct the problem.


Adam W. said
212 days ago
2010 Traverse power steering failure when turning at low speeds..lemon!


Kara D. said
208 days ago
We own a 2008 GMC Acadia. At 50,000 miles there was a whine noise coming from steering wheel. Had power steering fluid flushed, told there was nothing wrong. At 70,000 steering at low speeds and parking lots EXTREMELY difficult. Very scary when driving to have steering lock up. Brought Car to dealership, need steering pump and gear box replaced. Called GM and was told it was under the 3 year 36k miles. I expressed the safety concern I had and that this should be a recall. Called NHTA and filed complaint. AWFUL!!!


Lonnie O. said
207 days ago
I have a 2009 traverse for my family car i bought it for my wife and i am experiencing some of the same issues with it i am not sure that i should be driving it stall much less my family be in it we Love our traverse but really don't like the issue with steering. when we took it to the dealership they said we found the noise but no known reason for the issue. and went on to say its not a covered item and their idea was just a "possible fix" i don't think so just look at these issues........ I love GM products but this issue should be a recall...


Jill S. said
205 days ago
I am having the same issue with my steering, but I have a 2008 Enclave. Why were they not included in on this fault? I have taken it to the dealership and they said it was normal for it to make this LOUD screeching noise. I would have to disagree. Not only is a NOT normal, it is highly embarrassing. When you pay this much money for a luxury vehicle, you expect for it to sound like one!


Amber H. said
205 days ago
This is the THIRD time my 2010 Traverse has had "steering" problems. The housing, something leaking, a whining noise when turning, or when turning off the car. Each time they say its a COMPLETLY different problem. How can that be?!! I LOVE this car! My husband and I both do. This car is only 3 years old with 45K.miles on it, a d shouldn't have this problem.


diana g. said
204 days ago
I have a 2007 GMC Acadia with about 60,000 miles. Just yesterday my steering locked up and I almost had an accident. My car is no longer under warranty so I brought it to a local repair shop and they replaced the power steering pump. Picked up the car today and the problem is occuring. Brought it back tonight so will see what is going to be the prognosis....


Sarah W. said
203 days ago
I purchased a 2009 Chevy Traverse about 2 years ago. It has become very hard to steer. I've been told by the dealership that the diagnostic test alone is over 300 not to mention the cost to fix what ever they find wrong. I am so frustrated because I thought I was buying reliable vehicle that my family would be able to travel in for years to come. I was wrong, now I have to figure out what to do about a car, because I can't afford another one especially since the value of this one will have me so upside down!


Brian D. said
203 days ago
2009 Acadia. Ditto!!! No fix works. PS pump replaced, PS gear replaced, Bled system, Timing chains replaced. They even moved the hoses. No luck. This will be a big recall. All happened within first year. Still has problems.


Andre A. said
199 days ago
2009 GMC Acadia SLT-2. As noted by others, experienced the same issues with the steering whine/grind at low turning speeds. Dealer replaced steering pinion binding housing and hoses and problem is back again. Was told by personal mechanic that power steering pump is leaking and may need to be replaced.


Jamie K. said
199 days ago
We have a 2009 chevy traverse, we have had the rack and pinion replaced about a year and half ago and the steering is worse then before. Will not turn sometime when going slower speeds. No one can figure it out and I don't have a ton of money to sticking in this car. That is why we bought a new car.


Richard M. said
198 days ago
Steering seems OK on straight line but is like the pre power steering car of yore. I am about to have mine towed to Sun Chevy for service.


Sheila G. said
197 days ago
My 2008 Arcadia has 60K and the is my third repair on my steering. This time it is the power steering pump. Price tag for repair $1,300. This is a scary issue and should be recalled.


Bob L. said
196 days ago
Had to have the Steering Assembly replaced in my 2009 Buick Enclave. $1456 plus tax. Have 63k on the car. I am interested in know how many others have this issue. Car is well maintained - this is not normal wear and tear. This seems to be a manufacturing defect.


Markisha W. said
195 days ago
I have a 2010 traverse with 53k miles on it. The rack and pinion has been replaced. Power steering hasn't been replaced. Steering is hard when turning at a slow speed and making strange noise when wheel is turned to the max.


Hillard H. said
195 days ago
I have a 2010 enclave with 54k miles on it. The rack and pinion is being replaced. Power steering hasn't been replaced. Steering locks up when turning at a slow speed and making strange noise when wheel is turned to the max.


Brandy P. said
194 days ago
I have a 2010 Traverse and approximately 60k miles steering became more difficult to turn at low speeds. Now it is difficult to turn most of the time. All fluid levels are good. GM needs to get a fix for this asap


Austin A. said
190 days ago
I have a 2009 GMC Acadia and at times the steering locks up and I cannot turn the wheel. I have already been in one accident when the wheel froze up. Valet people won't park my car anymore and if you do t have upper body strength to turn my wheel you can't drive my car at all. I am taking it into the dealership again today.


Shane F. said
188 days ago
Mine is a piece of shit too


Sarah F. said
188 days ago
I have a 2008 Buick enclave and the power steering needs to be replaced and makes a loud noise and it only has 52,000 miles on it.


John B. said
184 days ago
We have an '09 Traverse with the same power steering issue - low speed loss of power steering. It's actually at the dealer right now getting fixed - maybe! With all these posts, I'm thinking this won't be fixed :-/


John B. said
183 days ago
Has anybody gotten a response from the this website at all, how long does it take them to respond?

10/16/2013 — Please see status notice directly below the original post


Charles B. said
183 days ago
My 2009 Traverse LT1 has been having the same issues turning making turns at slow speeds. I first noticed it when the car got over 40,000 miles. Took it to Chevy service dealer and they stated it was a safety feature. I knew that was BS because I would have noticed it before 40,000. Now they're telling me they can't help me unless the car does it while in their care. But it happens randomly so that doesn't help, which also makes it that much more scarier.


John B. said
182 days ago
Is this good I don't know much about the legal system


Key E. said
182 days ago
I have a 2009 Buick Enclave. The power steering stiffens and lacks up during sharp turns. The transmission slips when on hills and while driving on the highway. The vehicle has been in and out of the shop for reoccuring transmissioon issues. Recently after being serviced by Buick my transmission went out while driving on the highway on vacation in another state the transmission slipped and would not shift into third gear causing us to barely make it to the shoulder. Car is now stuck in Orlando, Fl. GM has been no help to us and neither has the dealership here in Ga that supposedly fixed this problem.


Christopher R. said
181 days ago
I have a 2008 GMC Acadia. Two years ago the power steering rack had to be replaced. One year ago we were about 300 miles from home and the transmission went out and had to be replaced. On Saturday when we were driving down the road when the steering jerked immediately making a humming noise. When I came to a stop the steering stiffened and made it tough to steer. I had the power steering pump replaced and it did not fix the problem. The mechanic says I need to replace the rack also. Now I need to decide to fix it or the second time at a cost of $1,700 dollars.


Alberta C. said
181 days ago
I recently brought a 2011 Chevy Impala and was told I have a leak around the rack and pinion. I've only had my car 2 months and its more expensive fixing it than it is to keep paying for it.


said
180 days ago
Yes I have a 2010 GMC Acadla and I'm h'aving iss 'ues with steering. It's scary when turning in parking lots or trying to turn the corner at a slow pace. The dealer quoted $815.00 approx to fix. I don't have the money to fix this problem right now.


said
180 days ago
Yes I have a 2010 GMC Acadla and I'm h'aving iss 'ues with steering. It's scary when turning in parking lots or trying to turn the corner at a slow pace. The dealer quoted $815.00 approx to fix. I don't have the money to fix this problem right now.


Andrew S. said
179 days ago
I have a 2009 traverse and the problem with steering hit us @ 125k and I'm holding out for a recall.


John B. said
178 days ago
Just payed the Dealer $3700 I am not happy!!!!


Greg A. said
178 days ago
I have a 2010 Traverse that was purchased new from a GM Dealer in NJ. The vehicle started exhibiting issues with hard stearing when pulling out of Parking Spaces and when the vehicle was first started. This started at @ 45K miles. I brought it to the Dealer that I purchaed it from and they replaced the Power Steering Gear, Pump and stated that it should be Aligned as well. This was done at a cost of $2286.60 and was not covered under any Warranty or recall. How does someone become a member of this Class Action Suit? Or am I automatically joined since I own one of the vehicles in question?


Michelle L. said
178 days ago
My 2009 Acadia has had multiple serious issues. In 2012, we had to replace the water pump and then a month later we had to replace the power steering pump. Today, we had to replace the rack and pinion unit, front motor mount and the cv boot. I'm very disappointed in the quality of this GMC product. Please keep me updated on the status of this lawsuit.


tracy r. said
177 days ago
Power steering goes out at low speed turns. Had pump and rack just replaced under warranty. 2012 with 32k. 32 k and a major repair like this. Definitely will be part of this action


tracy r. said
177 days ago
Power steering goes out at low speed turns. Had pump and rack just replaced under warranty. 2012 with 32k. 32 k and a major repair like this. Definitely will be part of this action


Tony S. said
177 days ago
Have a 2008 GMC Acadia. Steering make awful loud noise at all times. It is worse when you turn at low speeds.


Chris M. said
176 days ago
I am having the same issue...dealership ecpects me to pay $2000 to pay power steering pump and rack.


Tammie H. said
175 days ago
I have a 2010 Acadia AWD and can barely steer it around curves at normal speed or turn into my driveway or park at low rates of speed. I am a single mother and this is my only means of transportation to get my two young daughters to school/home and anywhere else. I bought this vehicle this year thinking it would be a reliable and safe vhicle for us, but it is looking like a money pit. I was first told it was the power steering pump ($947) and now the rack and pinion ($987). I can't afford that! And I can't afford to NOT get it fixed either. I don't understand why GM doesn't step up and do the right thing.. and why isn't this covered under the 100k drivetrain warranty?! I can barely drive my car so you would think it would be covered.


Jessica V. said
174 days ago
I am having my rack and pump replaced for the second time .


Tori H. said
173 days ago
Tammie H I'm the same!! Single mom of 3 kids and thought this vehicle was dependable! I just got my headlights and water pump replaced due to a recall and got my coils replaced almost $300 and got quoted on how much it will cost to get a bee power steering rack!!! Ridiculous! This whole vehicle needs to be recalled!! I drive an)09 acadia


Michael T. said
172 days ago
I bought a 2010 Buick Enclave just over a year ago and just had it in for an oil change at the dealer. We have had no problems for this past year and like the vehicle. Recently, we noticed a clunking sound randomly when turning the steering wheel. My wife took the car in for an oil change and after 3.5 hours, the service manager informed her of a serious problem with the steering. Apparently the power steering pump is leaking, the rack needs to be replaced, and some other items. Overall, the quote is for over $2,300 and what luck, it is right after the 1 year bumper to bumper warranty has expired. I'm not sure what to do at this point when I saw this posting. Hopefully I can find something or someone to cover these costs (GM). Seems like there should be recall given the number of complaints. Also, the driver side heated seat has stopped working. Looking on the internet, I found several other people with the same problem and it appears to be a faulty heating element. Yeah!!!


Scott M. said
172 days ago
2009 Traverse with 87,000 mi. Started having stiff steering at around 70,000. I'm currently on third steering rack module and still having loss of power steering assist especially at low speed. On the bright side, I get a quick arm workout courtesy of GM.


BELINDA D. said
170 days ago
I bought my 2010 chevy traverse one year ago and I have had several problems not including the 2 recalls on the vehicle. I notice a weird noise when I turned the steering wheel. Took it for an oil change and was told the power steering was leaking. I took the truck back to the dealer and they said I only had a30 day warranty and it cost $250 to have it fixed. That did not solve the problem. My wheel continues to lock up at times making it difficult to make turns which is scary. I have had to replace the head light. My interior lights has stopped working. I have had to many problems with this vehicle and want to do something about it.


Trisha F. said
170 days ago
Yes, I have a 2010 Acadia with 50,000 miles took in for oil change told them I was having issues with power steering locking up and headlamp was out. He said both were out of warranty. This is a safety issue and should be recalled!


Charles B. said
170 days ago
I posted on here earlier. Took my 09 traverse to different gm service dealer today. When the service looked up the labor code for this issue, it came back flagged. GM has instructed the service dealers to not do anything unless approved by a GM investigator. Sounds fishy to me. Whoever has heard of a service center no
being allowed to do a repair? I'll post here on what i find out. In the meantime i encourage everyone to file a safety complaint with NHTSA.


BELINDA D. said
168 days ago
I bought my 2010 chevy traverse one year ago and I have had several problems not including the 2 recalls on the vehicle. I notice a weird noise when I turned the steering wheel. Took it for an oil change and was told the power steering was leaking. I took the truck back to the dealer and they said I only had a30 day warranty and it cost $250 to have it fixed. That did not solve the problem. My wheel continues to lock up at times making it difficult to make turns which is scary. I have had to replace the head light. My interior lights has stopped working. I have had to many problems with this vehicle and want to do something about it.


BELINDA D. said
168 days ago
I bought my 2010 chevy traverse one year ago and I have had several problems not including the 2 recalls on the vehicle. I notice a weird noise when I turned the steering wheel. Took it for an oil change and was told the power steering was leaking. I took the truck back to the dealer and they said I only had a30 day warranty and it cost $250 to have it fixed. That did not solve the problem. My wheel continues to lock up at times making it difficult to make turns which is scary. I have had to replace the head light. My interior lights has stopped working. I have had to many problems with this vehicle and want to do something about it.


Rich M. said
168 days ago
We just paid 1550.00 to have our rack and pinion unit replaced for a second time on our 2010 traverse. First time was at 38k and now again at 73k 2yrs later. Dealer would do little to help on the price. Oh almost forgot we had to have the timing chain replaced in addition to the Water pump. We like the vehicle but going to trade it in on a Hyundai


Sanel M. said
166 days ago
I have a 2008 GMC Acadia SLT 2 AWD , about 6-7 months ago I had to replace P/S , rack and pinion. After replacing all of that I still had that little knock noise when steer to the right.
Now that knocking noise is getting louder and and you can feel it on steering wheel. Just tonight P/S start making sound.
My wife and I bought this vehicle thinking its gona be safe and reliable vehicle for us and our little children.
I am seriously considering to go to trade this one and buy something other then GMC.
After this problem if GMC doesn't come with better solution for us owners I will more likely not recommend this vehicle to any of my friends or anyone. I will go see HONDA dealership.


Lisa C. said
166 days ago
Just noticed yesterday my 2010 Traverse with 63,000 miles makes thump sound when turn to the left at times. It is only occasionally. But reading all these posts makes me cringe at the possible cost to fix it!


Michael C. said
166 days ago
I owned 2009 Saturn Outook AWD. Noticed power steering stiffens at low speeds such as during parking and backing up. It has over 80000 miles. So far no loss in power steering fluid and I am watching. !n 2012 water pump and alternator went out. Love this car but too many defects are showing up.


R. J. K. said
164 days ago
2009 Acadia, loaded with now about 78K miles .... similar problems to those indicated in the posts above. Initial whining sound in power steering and subsequent intermittent loss of power steering when driving at highway speed but mainly at low speed where the loss of power is most noticeable while turning in parking lots, parking garages, etc. Dealer says they cannot duplicate and appear that they will not fight GM. So far, they've flushed the power steering system and replaced it with synthetic fluid but the power steering loss of power continues.

Additional issue is the power mirror, door locks, power window on passenger side. Intermittent loss of power and nothing works. Again, dealer says they cannot duplicate and of course, don't believe the customer (we must be making it up).

Love the car but especially disappointed with these issues and the lack of attention by dealer.



Charles B. said
164 days ago
To follow up on my previous post, GM's investigator approved the service dealer to replace the steering rack and pinion, as well as the steering pump. Thank goodness I bought an extended warranty as these repairs were well above the cost of the warranty. I'm still skeptical since i've read these are the same repairs as those have got to only have the hard steering problem occur again.

As anyone else noticed that GM has seemed to pull all traverse andeenclave ads on tv?


Kim M. said
162 days ago
2008 Acadia that the key is currently stuck in the ignition, no power at all-can't even open lift gate to access battery. Stabilitrack/Traction Control has had numerous issues, leaking sunroof, strut, bushings, airbag, lift gate problems, gear box... You name it


jassie n. said
161 days ago
Bought my 09 traverse with 7,000 miles in May. It will be returning to the Balise service center again for the 4th time since may regarding the power steering pump. Which has already been replaced twice. very disappointed.


Catherine D. said
161 days ago
I am the original owner of a 2009 Acadia and so far this year the car has been at the dealership four times for a total of 33 days. Starting in January, with 63,000 miles it was diagnosed with a faulty purge valve and #2 coil needed replacing. In May diagnosis was "wave plate broken metal in system, metal debris in all soft clutches. 3-5-R housing damaged all pistons metal debris embedded in rubber. Car in dealership for 19 days. June - stretched timing chains, coils and plugs replaced for cylinders 2 & 6 with the notation, "less misfire but still present both banks." Camshaft actuator solinoids replaced due to clogged screens. Last trip to dealership in July because car was still shuddering on the freeway at 60mph. The dealership could not duplicate concern but noted under recommendations, "power steering noise, steering shaft noise."


Jeff and Margaret B. said
160 days ago
2010 Chevy Traverse with 48,000 miles on it. Power Steering went out. Had to have it completely replaced. This went out while transporting 5 girls from a Brownie troop. Very scary safety issue. I don't trust and can't afford to keep this lemon. My first and last Chevy.


Mike S. said
160 days ago
Our 2008 Saturn Outlook with 84,000 miles has had whining steering off and on. Needs fluid frequently to stop the noise. Worse yet, the steering locked yesterday while driving in a parking lot. Would love to see this case expanded to include Outlook as it's the same car.


Omar L. said
160 days ago
Our 2009 GMC Acadia SLT-2 with 64K has hard steering issues at low speeds. Very similar issues with previous posts.


Mark S. said
160 days ago
We own a 2010 Acadia and the steering at low speeds may a lot of noise and at higher speeds there was a whining noise. I took it to the dealer for 2 other rcalls (the headlight and water pump) and had them also check the steering. It turns out the Steering Gearbox was leaking grease (supposed to be sealed unit) and would have eventually failed. 1300 dollars to replace with only 50,000 miles on the Acadia.


Alberto V. said
160 days ago
I have a 2009 GMC Acadia, dealer replaced a month ago the steering pump because it was leaking and that caused the steering issues. I had to pay the $250 of my Geico mechanical breakdown policy plus the cost of the steering fluid flush and replacement with taxes, my final cost around $350


Brad M. said
157 days ago
I have a 2010 Traverse with 60,000 miles on it. Power steering is intermittently failing. Very dangerous. Afraid to drive. Once while at a dealership long ago one of the tech's total me that power steering issues have been plaguing this vehicle alot! I will first get a hold of the dealer and see what he say's. If they blow me off, I will show my own mechanic these forums and make or file a small claims issue with the court against GM. In the mean time I will have my own mechanic fix it as I am afraid to drive it as is!


Edgar c. said
156 days ago
I've had a 2010 hmm acadia salt for four years, first time owners. It has 30,000 miles and have been experiencing problems with my power steering for about 3 months now. It has gradually been getting worst. I loose the power steering when driving and I press the brake to slow down in order to change lanes on the highway which is dangerous. I also loose it at slow speeds when turning, also when I also parking . I have to put it on neutral and press the gas so I can turn the wheel in order to make it easier to park. I know it is not covered under the warranty and can't afford the repairs right now. How many cars does this have to happen to in order for it to become a recall. It's obviously a defect in the system and the makers of these cars should be held accountable due to the fact that it is hazardous and dangerous to people in the car as well as those in other cars around that vehicle. HMM should do the right thing before lives are lost due to accidents caused by this defect.


Jason J. said
155 days ago
53,000 miles on a 2010 Chevrolet Traverse. The traverse will be going back Friday for its second issue with power steering. It has not locked up completely, however, it is very difficult to steer at low rpm. This is my wife's daily driver that she carries the kids around. Very irritating to have an undependable and possibly dangerous situation that GM wants to dismiss.


Lynn A. said
154 days ago
I purchased a 2010 Traverse in March. My steering wheel keeps locking up when I try and turn. I was told the power steering pump is bad. They want me to pay $ 650.00 to have it fixed. I'm like the others if you know its faulty then GM should have to fix it.


Candayc C. said
154 days ago
I have a 2010 GMC Acadia and have the same whining noise. It started over a year ago and I have just been praying that it doesn't get worse until I can scrape together the funds to get it repaired.


Cyndi H. said
153 days ago
I have a 2009 Traverse LS I bought new off the lot. I had noticed a whinig and popping noise when turning the steeing wheel for as long as I can remember and know nothing about cars so I thought it was just the car and was resured after taking it to the local dealer 2 months ago to have it inspected and it was cleared of any major problems. 2 weeks ago the popping noise got louder so I took it to a different local repair shop and they found the Rack and Pinion was wore out at 65,000 miles and had to be replaced which is not cheap and of course this was not covered under extended warranty. Ouch-You dont expect an expensive vehicle with 65,000 miles to have these type of problems, but it gets better last eve I was driving the 45min drive to work and was pulling into a parking spot and smelled something burning when I raised the hood there was a fire with actual flames. Thank God I had just gotten to work and a security guard had to use a fire extinguisher. The fire was caused by power steering fluid leaking onto the exhaust. What a poor design. I will find out tomorrow the extent of damage. Thankfully I was not on the HWY or one of my country roads when this happened or it would have burnt to the ground as I am not sure about anyone else but I dont normally carry an extinguisher with me, but since I am driving a 2009 GMAC I guess I will start. I am at least thankful I did not have my 5 young children in the car with me. I will never buy a GMAC again as with all the unsafe steering colum and rack and pinion problems these cars have had you would think GMAC would want to make it right and safe for their consumers. I am still paying $550.00 a month for the car payment as well as the cost for all these major repairs. Did I mention I will never own another GMAC?!!!!!!


Richard K. said
153 days ago
2010 Traverse has the same bad steering at lower speeds just all of a sudden locks up. Trying to park is a nightmare. Took it to the dealer and they could find nothing but drive it home and there it is no steering as I tried to park. $52.00 to say nothing wrong and there is. GM fix it!!


Virgil W. said
152 days ago
I have a 2010 Traverse with 30k miles. Power steering started making noise, checked the fluid found it low, refilled and contacted dealer for an appointment. They found the rack and pinion bad causing the leak. Extended warranty paid for the repair, but we still had the noise, dealer said to drive it for 2 days to bleed the lines and bring back if problem continues. When we took it back they said the power steering pump is bad, but the extended warranty will not cover it because we drove the vehicle instead of having it towed when we heard the noise. We have been left in the cold by Chevrolet, Auto Nation and the extended warranty company (Intercontinental). We did everything we were told to do and are being left with an $800.00 repair on a new car that has an extended warranty. Chevrolet you need to step up and admit the problem and make the corrections before someone is badly hurt or killed in an accident.


Jessica M. said
150 days ago
I bought my 2010 Chevy Traverse in July with 70,000 miles. Two days after I drove it off the dealer lot the traction control light, the ABS light, and the brake light all came on and started beeping at me. I took the car immediately back over to the dealership and they told me the steering was just out of alignment. They "fixed" it and did not charge me for anything. Then in October I noticed a loud popping sound when I turned the wheel to the right. It continued to make that sound every time I pulled out of the driveway or in and out of a parking spot. Then last week the steering wheel became harder to turn and was pulling the opposite direction when I tried to turn the wheel. The steering became harder to control and the traction control, ABS, and brake lights all came on again. I took the car back to the dealership and they said one of the steering gears was out and they replaced it. So glad I bought the extended warranty when I purchased the vehicle since the total bill to repair the steering gear was about $1200. But as soon as I drove the vehicle out of the service garage the steering was having problems again and I could hardly turn the wheel. I am taking the car back in to have it looked at again today. I am going to confront the service manager with what I have found about the lawsuit over the steering defect. Can anybody tell me if they ever got their steering issues resolved or what are the next steps I should take over the steering problem? Like I said I just bought the vehicle just over 3 months ago so this is ridiculous. I am concerned about driving it especially with my children in the care since it is a safety concern. Please keep me updated on the status of this case and what I need to do next to have the problem fixed.


Rhonda E. said
147 days ago
I purchased my 2009 Traverse used with 72,000 miles on it just 13 months ago. I have had it in the shop 6 times. Ignition coils, water pump when out and now I have a "blow by" condition and catalytic converter went out (due to ignition coils misfiring). I paid $14,000 used for the vehicle but have spent almost $5000 in repairs in 13 months. I've NEVER had repairs of this magnitude on any vehicle. This is absurd.


Jae E. said
143 days ago
My husband and I purchased a new brand GMC Acadia 2011 whihc now has 38,000 miles on it. After backing out the driveway yesterday and putting it in drive, the was a loud thump like something broke. I attempting to pull to the side of the street by the steering wheel wouldn't turn and the service message: Service Power Steering System display on my dashboard. We just recently got timing covers, gasket covers and water pump change due to leakage. I not happy with this purchase.


William S. said
143 days ago
My 2010 Traverse lost all steering ability while being driven by my 17 year old daughter. Fortunately, she had not gotten onto the freeway just yet. Unbelievable that GM will not take care of this significant safety defect.


Tyler Y. said
142 days ago
Just had to take my 2010 Buick Enclave CXL to see what the popping sound was coming from the front driver side tire and turns out the rack and pinion is bad and will cost $1,200 to replace.


Michael B. said
141 days ago
I had the same situation happen this past weekend. While decelerating, I had a complete loss of power steering. Upon acceleration, power steering returns. My 2009 Acadia is also making a loud whining noise when making turns.


John F. said
141 days ago
Just lost my power steering too! Can I still get in on this lawsuit?


Chris R. said
136 days ago
I had to replace my power steering pump already in my '09 Acadia and the transmission!!!


Margaret P. said
136 days ago
I have to replace my power steering at 50,121 miles due to it making a grinding noise or rubbing.


Nysiah T. said
136 days ago
I'm having power steering issues as well and my check engine light just came on!!!! I just got this vehicle in July!


Heidi C. said
135 days ago
Power steering went out on sharp curve. Had little sister and sister in law with me putting not only my life but theirs in danger. This needs to be fixed I cannot drive my car now as I have a 3 yr old and will not risk an accident having her in the car!


Ami M. said
135 days ago
I Have A 2011 Gmc Acadia & Was Told At The Gmc Dealer In Rome, Ga That ThE Noise & Problems From Steering Wheel Is JUsT The Airbag & That It Was Ok.


Steven H. said
135 days ago
We own a 2011 Chevy Traverse that we have owned for a year and half. The steering column has been extremely sqeaky, especially in the last 6 months. About one month ago I was driving around some round abouts and I had a large pop in the steering and lost some steering briefly. From that time my wife and I have not had the large knock, but the annoying sqeaky in every direction you turn it. In addition to the noise, the steering wheel seems very tight when it is turned, almost like something in the steering column might snap. I took it to our local Chevrolet Dealership on the issue. They stated they are aware of the issue's with the Traverse. I was told Chevrolet was not going to fix it. I want it worked on and made an appointment to have it fixed at my own charge. The dealership is working with us, but very discouraged that Chevrolet is not stepping up to solve the issue on this vehicle platform. I'm concerned for my wife and childrens safety and everyone else on the road if the steering fails.


Ryan S. said
134 days ago
I bought a 2010 Traverse new. It is 12/4/13 and I have 85K miles. Over the last 3 months the car has an awful whine sound when turning the steering wheel left. Form the other very same issues people are reporting this sounds like a systematic problem with the GM design.


Brad H. said
134 days ago
Just bought a 2010 traverse with 33,000 miles for a family vehicle. Seemed like a nice vehicle but then I noticed vibration and resistance in steering in sharp curves. So after researching this and other sites I am really let down about my purchase.


Nadeem M. said
133 days ago
Here is the FIX.
If you are having problem with no power steering at low speeds. Take your vehicle to a shop have an in line filter installed on the low pressure side. These vehicles have no tolerance for debris or metal shavings in the fluid. The filter or the entire new power steering system with hoses and lines will fix the problem. The filter is fast and cheap. Good luck.


Nadeem M. said
133 days ago
Here is the fix.
These cars have no tolerance for debris or metal shavings in the fluid. You need to install an in line filter on the return hose going into the reservoir. You can use a fuel filter with 3/8" hose fittings. Make sure the filter has a metal casing because p.s.fluid gets very hot. Drive for a few days and you can remove the filter if you like. Filter will catch all metal shavings that get caught in valves and cause hard steering. Flushing the fluid wont do a good enough job, the filter will.
Good Luck!


Kate M. said
133 days ago
My 2010 Chevy Traverse began having steering problems after the car was out of warranty. While still UNDER warranty, there were some strange leaks that the servicing dealer couldn't identify and said they'd "keep an eye on". Once the vehicle was out of warranty, the steering became noisy, I had difficulty steering, and the dealer wanted to charge me in excess of $2000 to make repairs to the system, which I felt was the reason for the leaks during warranty. Went to another auto shop who fixed the steering for far less, and the next day the car caught on fire while my husband was driving it and was a total loss. Just discovered that this has been an ongoing problem, and I'm really disturbed that GM nor the dealer alerted me to the potential problem.


David S. said
129 days ago
We have A 2009 Buick Enclave with 60,000 miles experiencing power steering problems. Dealership wants to charge $1,800.00 to repair. Ridiculous!!!


Ian M. said
128 days ago
Dealership picked up my 2010 Enclave today and will be replacing the rack and pinion under warranty - approx 46000 miles. The vehicle has been handling fine, but the wheel was starting to make some noises when turning left or right. Service manager advised that GM has allegedly made some improvements to the replacement rack. I'm hoping that is the case, and this puts an end to it. Otherwise I have had great luck with the car.



Jennifer S. said
128 days ago
2009 Traverse, up and decided to lose power steering in high traffic turn from one major road onto another, almost took out the car waiting in turning lane. As soon as RPM's increase steering returns. Taking it to dealership today, tring to decide which one as they all charge different amount to diagnose. And each service department I have spoke with acts as if they have never heard of such an issue with this model. At this point I would trust it to a fly by mechanic over the dealer. My heart is just broken, I love this car but after seeing all these people with the exact same issue, it is turning into a nightmare, right here at christmas time, GM should be ashamed. I don't expect there to be a recall anytime soon, considering there bailout just ran out.


Craig H. said
128 days ago
I just took my 2010 Traverse in to a local mechanic, not the dealership because i cant stand them, and they said it is the Rack and Pinion. So i called the dealership and asked if it was covered under the Power train warranty or if there was a recall and he said he never heard of it. I told him he is an idiot and google it. You think they would be knowledgeable in their profession, but not there. So my advice is to take it to a mechanic who will end up being about a thousand dollars cheaper.


Suzanne K. said
126 days ago
I have a 2010 Chevy Traverse that just started experiencing the same problem with the power steering failing at low speeds. Bought it used 9 months ago; 6-month warranty is up, so no luck there. Local Chevy dealer says there is no recall on the power steering , which is shameful.


Todd J. said
126 days ago
My power steering has been whining on my 08 Acadia. I put in steering fluid and it goes away, but after a month comes back, loosing power when making u turns. About a year before the water pump went out.


Frank N. said
126 days ago
My 2011 Acadia power steering system would not function under certain turns and good thing I was driving instead of my wife, I knew that if the power steering system failed you can still steer, but it very hard because it is all manual. The dealer (3-6-2013/30,355 miles) replaced the steering gear under warranty! 12-11-13, I noticed fluid leaking from the same steering right side of the rack & pinion. Vehicle has 39,000 miles. Send request for an appointment to have the problem looked at and find out what repairs, parts and labor it will take to repair and who will pay for it since it is a return problem>


Diana G. said
126 days ago
I have 2010 traverse with the sane power steering problems
My car is unsafe to drive


Tamara B. said
126 days ago
I contacted the dealer numerous times about the tightness in the steering wheel of my 2010 Chevy Traverse, especially at low speeds and they always tell me they don't notice it when they drive it. This is unsafe!


Pamela S. said
125 days ago
I am about to pay $2400+ to have the intermediate steering shaft and r/f half shaft replaced I'm not happy! I'm just glad it was caught during an oil change before it killed me since I only drive on interstates glad it lasted 4 years too bad I'm still making payments


Catherine P. said
124 days ago
I have a 2010 Acadia up for lease in 2 weeks, and yesterday I lost total power steering while driving with my 3 daughters in the car! My mechanic charged me $550 to change the steering pump. But now he tells me I need a new rack and pinion for an extra $1000. Not good, and severely dangerous to be driving and lose all steering capabilities. Why isn't this recalled!!!? And I should be able to give back this lease 2 weeks early without paying for this.


Shannon H. said
122 days ago
My power steering in my 2011 GMC Acadia went out while drive my kids to school yesterday too. They charged me $1400 to replace the power steering pump!!!


Brian D. said
122 days ago
No power steering at low RPM. 2009 Buick Enclave. Vehicle only has 66k miles.


lee w. said
122 days ago
my 2010 traverse as had a whining noise in the steering for some time and now there is no power steering at low rpm.


Christopher B. said
122 days ago
Our 2009 Traverse LT has a steering issue at low speeds. Started noticing it around 75K miles. Talked to GM and got a case number, had to take it to a dealership to have it "diagnosed". It cost me $85 for them to tell me the power steering pump and gear were going out and needed to be changed. All at the tune of $1532.00! They told me the pump gets worn out and looses fluid and fails. However, the vehicle has not lost a drop of fluid and steers fine above 10 mph. Everyone send to be having the same issue and I feel a recall is in order!


Denise R. said
121 days ago
2009 Buick Enclave with the same stiff steering in turns. Its at the dealer now to have the steering gear replaced....of course at a cost to me. I was told its leaking on both sides of the gear. Oh and the water pump is leaking as well... 51,000 miles on the car should NOT be having this many problems


Kate M. said
121 days ago
My 2010 Chevy Traverse began having steering problems after the car was out of warranty. While still UNDER warranty, there were some strange leaks that the servicing dealer couldn't identify and said they'd "keep an eye on". Once the vehicle was out of warranty, the steering became noisy, I had difficulty steering, and the dealer wanted to charge me in excess of $2000 to make repairs to the system, which I felt was the reason for the leaks during warranty. Went to another auto shop who fixed the steering for far less, and the next day the car caught on fire while my husband was driving it and was a total loss. Just discovered that this has been an ongoing problem, and I'm really disturbed that GM nor the dealer alerted me to the potential problem


Tim M. said
120 days ago
Original owner of 2009 Acadia SLT1 which now has 66K miles. Last week week had another coil replaced, steering rack replaced, power steering pump replaced, water pump replaced and transmission and other various seals replaced to stop various leaks. Some of this was under the drivetrain warranty and some was not. Never had this many problems in my last 5 vehicles totaled together and with my Acadia it happens within 1 week.


D.E. A. said
120 days ago
We have a 2010 Traverse and had the power steering assembly in 2011 while still under warranty. Same problem occurring again. Took to dealership & GM agree to pay all costs except for $250 deductible. We don't think we should have to pay anything. We traded in a Toyota for this Traverse while the Toyota was still under warranty because of all the safety problems that were occurring at that time. Now here we go again, but now with GM. How do we get in on the class action suit?


Megan T. said
119 days ago
We also own a 2010 Traverse that has had issues with the steering, initially dealer said they couldn't find anything, I took it back 3 different times. Finally in June they replaced the steering pump and rack, problem seemed better. However, 2 weeks ago the noise came back, I took it back to the dealer who contacted GM. The dealer told me that GM would not replace any parts and that there is a defect in the rack that causes the noise and I just have to live with it. The dealer told me that it was completely safe to drive, but I'm not so sure. We have always bought GM vehicles and I am highly disappointed with this experience. I would like more info on this suit, I did not knowingly buy a defective vehicle, they need to make this right.


Aaron W. said
119 days ago
My wife and I bought a 2009 traverse in April 2013 with 95000 miles on it. We checked the CarFax and it said it was clean; however, after consulting with a friend who owns a dealership, and has intimiate knowledge of dealings about CarFax, he mentioned that some CarFax service records from the state of New Jersey do not show up and appear to be clean. I had the same issue stated as Chris Aguilar, but do not know if any repairs have been done prior.


Todd R. said
119 days ago
I had to replace the power steering pump and rack and pinion on my 2010 Buick Enclave to the tune of $2000 what a piece of ---- vehicle.


Todd R. said
119 days ago
I had to replace the power steering pump and rack and pinion on my 2010 Buick Enclave to the tune of $2000 what a piece of ---- vehicle.


Suzanne K. said
118 days ago
Just brought my 2010 Traverse into dealer, who says I need a new rack and pump. Ten hour job for about $2k. Not happy!


Evan K. said
115 days ago
2008 Acadia. Rack knocks and slips. needs replaced


Tina R. said
114 days ago
We have had to replace the water pump and coils twice (only has 61500 miles), now the steering wheel is locking up and is whining loudly. Dealer says it's out of warranty and not a recall issue. Quoted $2500 to repair. These cars are lemons!!!!!!!!


Amy W. said
111 days ago
I just replaced power steering gear and pump in my 2009 Buick Enclave with 80k miles! It cost $1800.00. Not that this repair wasn't bad enough but when I drove it home I was bouncing all over the place and took it back to dealer and they said my struts and shocks need to be replaced!!! Another $800 repair! It did not bounce or have that issue prior to taking it in and now I am stuck with this repair! I am furious!


Derek I. said
111 days ago
I purchased my 2009 Traverse used with 112,000 miles on it 13 months ago. I have had it in the shop several times. Fuel pump when out and now I the catalytic converter is out. I paid $12,000 used for the vehicle but have spent almost $3000 in repairs in 13 months.


mike t. said
110 days ago
I have the same issue with my 2009 chevy traverse at low speed I loose power steering also I have whining noises when turning the steering wheel.Mike T


Shah a. said
109 days ago
I have a 2009 Saturn outlook steering wheel gives noise doing it for past 10,000 miles now 75,000 miles on it. Need to replace steering pump. GM should replace it.....


Shayne c. said
109 days ago
We just bought our acadia certified prevowned from our local dealer about 5 months ago. The first week I thought I felt the power steering slipping but brushed it off as just a glitch. The problem has been progressively getting worse so I took it back to the dealer this week. The mechanic tells me this is a problem with all acadias and other similar suvs of this year and it hasnt been recalled. This is a bad design of components not an owner induced problem, GM needs to step up .


Christine W. said
108 days ago
What about the 2008 Buick Enclave. Rack and Pinion Steering needs replaced at 75K miles and has been making noise a long time. My power steering fluid was low at only 24K miles and I have added twice since then.


Kelly M. said
107 days ago
Is this against Saturn? My 2010 Outlook had the same issue this spring. Had to have the whole steering column replaced. Of course it wasn't covered under coverage. Just curious.


Mike W. said
107 days ago
I have a 2010 GMC Acadia. A few months ago I noticed fluid leaking under the vehicle and had all the power steering and coolant lines replaced. Soon after the line replacement, the water pump failed on the vehicle (which is also a Technical Service Bulletin for the year/model). Upon having the water pump replaced, I was told I needed a new steering rack. All this on a 3 year old vehicle. Sad to think I trust this vehicle for my wife and children.


Mike W. said
107 days ago
I have a 2010 GMC Acadia. A few months ago I noticed fluid leaking under the vehicle and had all the power steering and coolant lines replaced. Soon after the line replacement, the water pump failed on the vehicle (which is also a Technical Service Bulletin for the year/model). Upon having the water pump replaced, I was told I needed a new steering rack. All this on a 3 year old vehicle. Sad to think I trust this vehicle for my wife and children.


Mike W. said
107 days ago
I have a 2010 GMC Acadia. A few months ago I noticed fluid leaking under the vehicle and had all the power steering and coolant lines replaced. Soon after the line replacement, the water pump failed on the vehicle (which is also a Technical Service Bulletin for the year/model). Upon having the water pump replaced, I was told I needed a new steering rack. All this on a 3 year old vehicle. Sad to think I trust this vehicle for my wife and children.


Jennifer D. said
105 days ago
I have a 2011 Acadia. It was first brought to the dealership due to my power steering making an off noise when turning. They proceeded to fix it but not correctly. A couple months ago my truck was back in the shop and the steering rack messed up again. They wanted to charge me an abundance amount of money to fix their issue they didn't fix correctly the first time. After an argument with them for days they agreed to fix it. Now a couple months later my power steering fluid is now leaking in the same spot ithat they supposedly fixed


Don B. said
105 days ago
2010 Chevrolet Traverse owner, just went to the dealer to check on the power steering noise as you turn at low speeds. $1,600 repair to replace the steering gear, flush, bleed and realign. Also in because there is an additional suit out for the A/C, while driving down the road A/C starting making a hissing noise in the dash everytime the A/C attemted to turn on. Turns out there is a known problem with the coil leaking, located in the dash which is looking like another $2,000 repair. My wife and I have always bought Chevrolet but this is not looking good for the future. By the way, just paid the car off last month at 60k miles. Waiting to hear from GM customer service rep at this point to see what they are going to do. It was also previously in the dealership for a steering problem and low freon prior to the warranty expiring.


Rita F. said
104 days ago
I bought a 2009 Traverse and have had the same problems. The noise was not identified as a problem. We now know just what the problem is. My steering is not working and I am afraid I will be in the same boat. I will be replacing my steering rack ect. I am very frustrated with this entire situation and am having the same problems. Except my heating temperature for the back of the car has had to be replaced.


Christopher B. said
104 days ago
If I get repairs or by someone other than a certified GM repair shop but with genuine GM parts does it disqualify me from the lawsuit?


Charles H. said
104 days ago
2009 Chevy traverse. Whining sound. I know something's wrong with the steering. I don't know what to do. Is any if this covered under warranty. I bought it used in November 2012. Any information would be greatly appreciated!!!


Todd G. said
104 days ago
The steering locked up on my 2010 traverse with 80k miles on it.


Michael D. said
103 days ago
08 enclave. Repeated steering problems. Two power steering pumps in 4 months. A new power steering belt. A new steering rack. Now the transmission has gone out of it two days after it was in the shop for the power steering belt. Tranny was shifting hard and the dealer " flashed " it. Now it's "flushed down the drain". Bought certified pre owned May 2012.


Mark H. said
101 days ago
With 45,000 mi on our Chevy 2010 Traverse LT1, AWD, we have experienced a water pump seal failure and rear transmission seal leak and a steering rack and pump failure. The steering pump and steering rack lost all fluid and the metal shavings will eventually cause a lockup in steering. The whirring noise is now present. Dealer says the steering rack failure is not covered in our major driveline warranty. This is a serious safety issue in all of the Traverse/Enclave/Acadia models.


ryan h. said
101 days ago
2010 chevy traverse with 84000 miles. I lost power steering driving down a mountain road in Colorado on my way to Arizona for Christmas. Nearly hit the guard rail with a very far drop on the other side. That would have been fun for a GM law suit.


Denee M. said
101 days ago
Our 2009 Acadia just started to have steering issue at low speeds. It has just about 75K miles. Talked to GM and got a case number, I need to take it to a dealership to have it "diagnosed". GM rep said they would be willing to assist me with the cost of having this fixed pending what the issue is. They said they weren't aware of any recalls or mass issues with the steering. We will see if that assistance ever happens.


Craig S. said
100 days ago
Our 09 Traverse is having serious power steering issues. Loss of power assist at low speeds. Popping sounds when changing directions, whirring sound at all times from power steering pump. And is getting wose, very dangerous to drive.


Ken M. said
99 days ago
I have a 2009 Acadia, my car would not turn at low speed and several times lock up completely. At 97,000 miles it was to the point I could no longer drive the SUV. The dealer stated to drive it in and they would need to replace the what they called the Steering Rack and steering pump. I took it to a local service shop and had the work done for half the cost. Please stop driving these SUV until you get them fixed the problem will get to the point that steering fails at medium speed. I almost hit a child that ran out in front of me while on a side street, I tried to turn and could not. Thank god for quick brakes.


Donald P. said
99 days ago
Yes I am 2009 Saturn Outlook 39,000 miles rack and pinnion popping and causing in ability to keep toe in sat, causing tire wear.


sherie p. said
98 days ago
I just purchased a 2013 Buick Encore less than a month ago and I am experiencing the same whirring noise when I have passengers. The dealership is stating it is normal.


Kim H. said
97 days ago
I have a 2010 Acadia, original owner, that needs Steering rack replaced at 68k miles. Dealership has quoted $1200 to replace & is oblivious to all the complaints. This is only after I replaced transmission @ 38k along with water pump & faulty wiring in headlight.


Scott P. said
97 days ago
I have a 2009 Acadia that has had a popping noise that started 3 months ago when turning to the left. It had 68,000 miles on it when this started. Now it does it when turning to left or right. My mechanic said the original bushings in the steering column are bad and they are having to replace them with new ones made of a different material. Estimate for repairs at his shop were $530. An alignment would also have to be done afterwards.


Reginald W. said
97 days ago
I have a 2007 Acadia that was bought 11000 miles on it. It now has around 85000 miles. At 13000 miles the water pump and transmission with bad and GM replaced both because they were still under warranty. Over the years several thing have gone bad on the vehicle broken door, lift gate just to name a few. It needs the steering rack and power steering pump replaced. Dealership has quoted $1610 to replace both items. Additionally the two front axle seal leaks and need to be replaced at a cost of $370. The steering bushing needs to be replaced as part of the fix at a cost of $110. “Total price $2090.” The vehicle has an oil leak that has something to do with the timing chain. The timing chain is under an extended warranty through GM. I do not have to pay anything out of pocket to have this fixed. From reading some on the post in this forum I have been lucky to not have any out of warranty problems until now. The vehicle is paid off and I will never buy another GMC product. Didn’t the government help to bail out this company with our tax dollars?


Kendra F. said
96 days ago
I have been having trouble with my powersteering making noises since I purchesed it used last March, about 3 weeks ago powerstreering works only part of the time, very disappointed. So do I pay to have a new powersteering pump installed or take it to GM?


said
94 days ago
Steering is making weird noise and has been hard to turn


Teresa J. said
94 days ago
My 2008 Acadia has been nothing but problems with the power steering. I am on the 5th power steering pump. It wasnt under warranty so too it to Fireston. They fixed it- then 9 months later same thing, powr steering went out. Took it back and this time they put a pump from the dealer in...failed in 10 days. went ouot of town for the holiday and it failed less than 8 days, took it to FIrestone they placed another pump on and it was whinning worse and I couldnt even steer so Firestone gave up and took it to the local dealer themselves. The dealer placed a pump and it took them 2 days to get it right because the whinning sound wouldnt go away. That was on December 27th. Today is Jan 13 and it is whinning again and catching when I turn , sometimes it locks up when making turns and somemtimes it doesnt. It is very loud in the morning when I start it and then the whinning goes down after about 1 minute after running the vehicle. I am so tired of it going into the shop and they dont even know why it keeps failing- they keep saying faulty pump...but how many pumps are faulty. Then they tell me the air needs to be worked out and after days of driving you think that would already be worked out...but no. I hate the Acadia but I am stuck with it until I can get out from under it......The last time I drove it homw I coul barely steer it and it was a struggle jus tto get it in the driveway. :(


Cory B. said
94 days ago
My wife and I have had the same issue with our 2010 Traverse. It was making a low whine noise off and on. At times the steering was hard to control. Long story short we wound up spending 1200 to fix. That was this past weekend so we will see.


Kimberly R. said
93 days ago
My husband and I own a 2011 Traverse. It has been in to the dealership at three times in the past year (we haven't even owned it a full year yet) for a loud grinding noise when turning at low speeds. As winter came the loud noise turned into a knocking sound. The noise only happens intermittently and the dealership says everything's normal. It's ironic really, because I bought this car for it's safety features. HA!


Patricia S. said
93 days ago
My 2010 Buick Enclave also has the intermittent failure of the steering wheel to turn, and locks up without warning. I took it into the dealership this morning, for the fourth time on this issue. They have tried diligently to reproduce the problem but, since it's intermittent, have not been successful. My husband and I have become concerned about the safety of the vehicle. A few days ago I tried to make a legal U-turn and the steering wheel wouldn't turn, causing me to go diagonally across oncoming traffic. Only brute force, which I have very little of, pulled the wheel around. We also had a whine, and didn't know where it came from, but it stopped after they found and fixed a small leak and replaced the fluid, which unfortunately didn't fix the intermittent steering wheel lockup. We absolutely love our Enclave and want this fixed. I'm searching the web for things that have worked for others. I'm encouraged to know that others have banded together to make GM address this issue.


michael e. said
93 days ago
My wife has a 2009 Chevy Traverse and when you apply the brakes the steering loses power steering. When driving at 60 MPH the steering sticks. I brought it in to a Chevy dealer and they say it needs a steering gear and the cost of this repair is 1300.00.


Michael H. said
93 days ago
I have a 2010 GMC Acadia at the dealership as I write this note. They said the rack and pinion steering gear had to be replaced. The repair bill will be around $1200 to $1300 dollars! I almost fell out of my chair! Of course they said the warranty would not cover the cost.


Jessica L. said
93 days ago
I have a 2009 Traverse and this morning took into the dealership for a routine oil change and to have the whirring noise that I have recently noticed checked out. The tech told me that my driver fluid was low and that my seal in my steering gears was leaking. He then preceded to tell me that it would be $1200- $1400 to fix. I only have 43000 miles on this vehicle and do not understand how a steering seal suddenly leaks. I have noticed that when the brakes are applied it seems to sound like something is rubbing or the whirring gets louder (fyi brake pads checked out fine). After reading everyone else's' concerns I question whether it is safe to drive anymore.


Jennifer H. said
93 days ago
I have replaced my power steering now twice. First time was the hoses this time is the entire power steering system. This time it is costing me 1500.00. I have a 2009 Chevrolet Traverse bought it with 30,000 miles now has 90,000. I'm very disappointed in GM regarding this. Everyone is having same issues and I feel GM should own up to this. All Athens Chevrolet keeps saying is we know we have a problem but it would cost way to much money to recall this.


John N. said
93 days ago
I have a 2010 Traverse LT currently with 54000 miles on it. Vehicle was taken to Chevy dealer from which it was purchased from brand new for a "clunking and thumping" noise while turning the steering wheel left and right at 32000 miles. A swishing and groaning noise coming from the steering column as well. Picked vehicle up and they said they could not hear anything. I had service writer follow me to the vehicle and turned the steering wheel and he heard the noise right away. They gave it back to the mechanic. When I returned he said they "tightened" the rack and pinion mounting bolts. No charge. The noises are now reoccurring with loss of power and stiffening steering and I am now uncertain what to expect. NTSA must take a strong stand against these unsafe steering system component failures and force GM to come up with a remedy to correct this defective system and compensate all owners adequately for any and all repairs already made for current and future corrective measures by way of a warranty extension or total repair cost reimbursement. It is very unfortunate that the design and operation of the steering systems within this vehicle class has gotten a big head turn from GM in the wrong direction. Please do what it takes to get this rite for all!




April C. said
92 days ago
I have had trouble with my Traverse since I bought it. It has 56,000 miles on it and has been in the shop more times that it hasn't. I have had problems with the sensors in my dash. I had my light dial beside the steering wheel and driver door go out. I had a glitch in the dash where the car would shut off automatically when I turned the key off rather than staying on until the driver door is opened. This would cause the liftgate to not work and my radio and air conditioner would change to a default setting each time. I had an airbag fail, which I was told was not under warranty and I had to pay for. All of this problems I dealt directly with a Chevrolet service department. Just recently I noticed the sound in my steering when I turned sharply to the right. I took it to the shop today (not a Chevrolet place) and was told about the recall for power steering. How sorry is it that the dealer of the vehicle doesn't inform you of life threatening problems with your vehicle. Very dissatisfied and will not be buying another chevrolet. I believe this vehicle is a lemon.


Shawn M. said
92 days ago
I have a 2012 Chevy Traverse w/ 43,000 miles and have an issue with the power steering locking up intermediately while on freeway and city roads twice in the past month. With 2 young kids this is a same that they might be in danger every time they get into the vehicle because of the steering locking up . My wife almost hit oncoming traffic and the ditch on 2 occasions. Need to know what the next step is because this is not right especially if GM is not covering any warranty work on it and has no recalls on it.


Shawn M. said
92 days ago
I have a 2012 Chevy Traverse w/ 43,000 miles and have an issue with the power steering locking up intermediately while on freeway and city roads twice in the past month. With 2 young kids this is a same that they might be in danger every time they get into the vehicle because of the steering locking up . My wife almost hit oncoming traffic and the ditch on 2 occasions. Need to know what the next step is because this is not right especially if GM is not covering any warranty work on it and has no recalls on it.


Mark L. said
91 days ago
2011 traverse. 47000 miles. Steering making noises while turning they said bad steering gear. 1500 to repair. Not happy. How does a component fail after 47000 miles and then read this and realize GM needs to fix it.


Aaron L. said
91 days ago
My 2010 Traverse losses power steering at low RPMs. I have not taken it in to GM dealer yet. Does anyone know what is the actual cause of this problem and how do I fix it. I would rather not bring it in to GM service as they never seem to fix anything correctly.


said
90 days ago
Having similar issues with 2011 Traverse (47k miles). whining noise when turning the steering column, slight tightness when turning, and a knocking sound when making turns (especially left turns) at slow rate of speed. Dealer told us it was steering rack that needs replacement ($1500+) we fought with them regarding this, since it seems to warrant a recall. Dealer also stated it is a common issue in the older Traverse's. How can we become part of this class action?


Ashley G. said
88 days ago
We have a 2011 GMC Acadia SLT and we were told that we needed to replace the rack and pinion as well. Total estimate was $1,800. And for some reason that is not covered under the power train warranty. WHy wouldn't they recall this if it is such a safety risk for everyone?!


Anji M. said
86 days ago
I just have to say Ditto to steering problems & a/c blowing hot air & & &. 2009 Traverse. I think intotal we've spent over $4000k in repairs.


Patti W. said
86 days ago
My GMC Acadia 2011 needs rack and pinion replaced today. Also makes noise when turning. $1,202!!! Not covered under warranty either. :(


Dan M. said
86 days ago
I have the same issue with my acadia and the steering. It makes a whining noise at low speed and intermittent difficulty steering. There is also a transmission leak and the ac is leaking freon. This is on a 2010 acadia with under 50k miles


Jessica S. said
85 days ago
My 2010 chevy traverse is very hard to steer and now it makes a v clicking noise when I turn. It has even been messing with the gas.


Edward B. said
85 days ago
I have a 2010 Traverse that started experiencing low speed failure of power steering. As many people point out, this is extremely dangerous - especially when maneuvering in tight places like parking lots where damage to other vehicles and PEOPLE is likely. I took the car to my local Chevy dealer where they quickly diagnosed it as a failed steering rack with an $1,100 dollar repair bill. They promised the vehicle would be ready late in the afternoon. When I went to pick it up they said that, "they were having trouble bleeding the air out of the steering lines" and told me I would have to rent a vehicle. When I pushed back they covered the cost of the rental. The next morning (today) I received a call saying that they now determined that the power steering pump would also have to be replaced. The service manager said he had called GM and they agreed to cover the cost of the pump as I am a "loyal customer". Everyone has acted as if this is a rare or unknown problem so far and now I find that there are law suits related to the issue which appears to be well documented. - - Very disappointing!


Becky N. said
84 days ago
Have a 2009 acadia. Makes a whining noise when I turn steering wheel & is leaking power steering fluid


Ashley B. said
83 days ago
I have a 2007 Acadia. While out of state on vacation my car started having difficulty steering at low speeds. When I got home I took it to the mechanic who told me he couldn't find any information on the issue (a quick Google search proves this to be a lie), but that he believed the problem to be with the power steering pump. It was replaced, brand new from GM, costing $402. I am driving the very next day and have the steering issues again so I take it back and do not pay them until the issue is resolved. Then he tells me I need to replace the rack and pinion steering rack. Along with this, the struts and brakes totaling $1990. The car runs fine now, but this seems like an issue GM should be addressing.


Nanetta D. said
83 days ago
I'm mike D's wife got the 08 enclave back a week ago now struts in front end are "froze up".


Nanetta D. said
83 days ago
To Ashley B. Probably replaced your power steering system with another defective one did that to my enclave.


Christine L. said
81 days ago
My 2010 Acadia makes a whining noise when steering and a thumping noise when when turning. It is also leaking some type if fuild. I am going to bring it to the shop this week and show them this.


Christine L. said
81 days ago
2010 Acadia is making whining noise when steering. It makes a horrible thumping noise when when turning. It is also leaking fluids. Having it looked at this week. This very disheartening knowing people only buy this type of vehicle for one reason. To drive their families around. Shame on you GMC!!!


Steve V. said
80 days ago
I have a 2010 Traverse and recently experienced a thunking/rubbing noise in the steering mechanism. There was also a leak which was due to a transmission hose problem. The dealer replaced worn steering rack bushings and transmission hose. I no longer hear the noise and the leak is fixed. Unfortunately, the 36 month warranty expired in August, so I got hit with a $700+ bill.


Elsa O. said
80 days ago
I bought a 2009 Chevy Traverse that has given nothing but problems. It all started with the water pump, now it's this whining noise from the steering column also the ABS light keeps coming on (have taken to the dealer for this with no resolve. I also had to get a tune up done recently cause my check engine light came on and it smells horrible at times. Never had to do a tune up on my Hundai Santa Fe that I owened for 5 1/2 yrs. First and last time that I ever own a Chevy they are horrible and Chevy doesn't stand behind there Brand Name. Bad experience a with Chevy all around.


Tek G. said
80 days ago
I have an Acadia Denali 2012, I heard a popping noise when driving it slow and when it hit a small bump. When I turn the steering wheel while driving it slow I feel the shaking and heard the popping or knocking noise. I think it need to be fixed and have a recall regarding the steering wheel. What if while you're driving in the hi-way for 65 MPH and suddenly the steering wheel or that knocking noise get worse then got you in an accident, what will GM should do about it? Hope they should call a recall on the Acadia 2012...


said
80 days ago
2009 Saturn Outlook - power steering pump just went out yesterday; $1200 to replace. Except for some whining a year or so ago, i had no warning the steering was going to fail. Major safety issue and one of many issues I've had with this vehicle. I am curious why there's not many other Outlooks on these posts but have to believe it is a related issue to the other GM platforms.


Victoria S. said
79 days ago
Have 2008 Buick Enclave. First transmission went, and after spending $1500 on fixing it 2 weeks ago, and having to pay for car rental for almost 2 weeks, my power steering went out today! So upset! I bought my 1st, expensive luxury car with all bells and whisles, except nav system stopped working a long time ago, so did the dvd system so my kiddo can't watch cartoons while on long drives. The sun roof leaks and car turns in to a boat every time it rains and now these very costly issues! Shame on GM for making such bad


Jesus M. said
79 days ago
I have 2010 Traverse and mine is making a clunking sound as i turn the steering left to right and i also here a whining noise from it also as if its out of power steering fluid.I don't understand why they don't recall them and fix the problem since we pay so much money for the vehicles but im guessing they waiting on someone to dye first to be sued for millions then they will fix the issues.


Jesus M. said
79 days ago
I have 2010 Traverse and mine is making a clunking sound as i turn the steering left to right and i also here a whining noise from it also as if its out of power steering fluid.I don't understand why they don't recall them and fix the problem since we pay so much money for the vehicles but im guessing they waiting on someone to dye first to be sued for millions then they will fix the issues.


Aaron K. said
76 days ago
I have a 2010 Enclave with the same loud steering issues. I bought it used and was told that the noise was normal. Now the noise is gone! But so is the steering. No power steering at slow speeds. Going back to the shop in the morning


Brian S. said
76 days ago
My 2010 Chevy Traverse is currently with at a Chevy dealer in the Milwaukee area to have the steering gear, fluid, power steering return line replaced due to moaning noise when turning. I have been experiencing this moaning noise for about the last year of driving. I also have had very recent issues with turning at low speeds. Dealer inspected and said the vehicle needs a new steering gear, power steering return line because it was leaking and power steering fluid was very low. Dealer said I also need a new right lower control arm, alignment and new struts. Total cost to fix is $3,500. Dealer told me none of this is covered under the basic warranty. Dealer says they spoke with GM and that now the total cost to repair is $1,200, but didn't say if the reduction is because the power steering issue is a warranty or if GM is covering itself because of all these Chevy Traverse issues being experienced by their owners. Dealer has had my vehicle since Wednesday morning and informed me it should be ready for pickup Friday afternoon.


Kristin S. said
73 days ago
I have a 2010 traverse. I bought it used in October 2012. In July 2013 the engine failed and had to be replaced. Luckily that was still covered under the powertrain warranty. The next month the power steering began to go. Dealer and an outside auto shop confirmed the rack and pinion need to be replaced.


Joe J. said
72 days ago
My Rack & pinion steering is leaking and I recently bought this car from a dealer. This is going to cause me thousands of dollars to fix and it is something that should never be an issue. I had a Chevy dealer check my car and found this issue among other regular car issues that arise once the vehicle is of a certain age and mileage.


Tawana L. said
71 days ago
2009 Buick Enclave. ..brought this car used with 60,000 miles november 2013.This Saturday while pulling out of the garage the steering was really hard and now the car does the same thing every time I start it up. I got it checked n the guy told me it might be the steering pump that needs to be replaced.


Ronnie T. said
70 days ago
2008 GMC Acadia- We bought a 2008 Acadia in Nov. 07. Power steering started making noise. Dealer said rack and pinion unit was leaking fluid and should be replaced. Vehicle only has 27,000 miles on it . He said it was old.
Came home and found on the internet that I wasn,t the only one having this problem. GMC should do a recall on every vehicle that had this problem if they want to have any business in USA. Problems like this is why there is so many imports here.














Rick S. said
70 days ago
2010 Chevy Traverse. Brought it in twice now to the dealer because of a loud whine in the power steering and loss of power steering. They initially changed the fluid and it did no good. Now they changed the pump and it did no good. Still makes the same whine and difficult to steer at times. I'm up to $800.00 in repair bills on just this issue and it's still not fixed. The dealership tried to say that it just needed some more time for the air to bleed out...right. Sending it back on Monday.


Sharon D. said
69 days ago
2009 acadia...purchased new from dealer...have always had the whining noise, but now power steering is out..along with already replacing wire harness...now it is the transmission...it is in shop with a $4,300 price tag to fix...owe less then that on it...time to junk it and buy a more reliable product...


Sharon D. said
69 days ago
2009 acadia...purchased new from dealer...have always had the whining noise, but now power steering is out..along with already replacing wire harness...now it is the transmission...it is in shop with a $4,300 price tag to fix...owe less then that on it...time to junk it and buy a more reliable product...


Justin S. said
69 days ago
I bought a 2010 Traverse new from the dealer. Have 90K + miles on it with very few major isues. Recently the steering began to lock up at low speeds ie turning into garage, parking lots in neighborhoods. This is very dangerous. We have had numerous close calls almost hitting cars, fences, signs and buildings. we took it to a local dealer in Victoria, Tx. They replaced the rack and pinion for $1100. We got it back and were still having the same issue. Took it back for the second time and they replaced the rack again. I am talking to them now to get it in for the third time because the steering problem has not been fixed. My wife and kids are the primary occupants of this vehicle and I do not in anyway feel comfortable with her driving this vehicle. GM needs to figure out a resolution to this problem and get it fixed now!


Rebecca D. said
69 days ago
We have a 2009 GMC Acadia SLT purchased used from a GMC dealer in July 2013. In November 2013 the entire front end suspension system was replaced under the extended warranty as well as the parts of the exhaust system. In February 2014, the front axels were replaced and they "checked" the steering issues we have been having. No fix on the steering issues despite our pleas to the service department. After 6 plus visits to the service department and countless conversations with numerous mechanics, service reps, and even the service manager, we are at odds as to how to continue with this vehicle. We use this vehicle as our family transportation and now we are left the majority of the time wondering if/when it is going to break down on us again or whether it is even safe to drive with our two young children. GM seriously needs to get their act together and fix what they are aware is broken!


Rodney R. said
68 days ago
Bought a 2010 Traverse new ! There are 43,000 miles on it ! I have a bumping noise underneath and depleated steering . Mechanic says the rack and pinion steering box gear is bad . Quoted $724.00 to repair . Waranty is out and haven't been to dealer for a quote . Can only imagine their price !


Tom H. said
67 days ago
My wife's GMC Acadia has the same problem - a "whirring" / "whinning" noise, at first it was only on tight turns, now it is every time the steering wheel is slightly turned. I have always maintained proper fluid levels and recommended maintenance.


Chad H. said
66 days ago
Yes, my wife and I have a 2009 GMC Acadia and after having to replace half the coils at only 70k miles we're now having the same, common issues with power steering, which I attribute to the power steering pump. Because this seems to be an actual defect that is affecting most of these vehicles, I figured GMC should cover the cost of their dangerous manufacturing.


Alan M. said
66 days ago
We have a 2008 and 2009 GMC Acadia both experiencing issue with the power steering gear box. GMC dealership acknowledges that they are both faulty but confirms there is no recall or extended warranty on the parts and request over $1000 to repair each car.


Alan M. said
66 days ago
I just had the luxury of experiencing the wave plate break in the transmission on my 2008 GMC Acadia and looking at having to rebuild the transmission. My wife's 09 GMC Acadia has been in the shop (under warranty) twice now with transmission issues. This seems to be a widely discussed topic online and would like to get a class action lawsuit filed against transmission issues.


Tyler K. said
65 days ago
My wife and I have a 2009 Chevy Traverse, which we bought used in 2012. It now has about 85,000 miles on it and the power steering went out. I took it to a mechanic, who said the power steering pump was leaking and would be over
$800 to fix, before they replaced the serpentine belt and flushed the system. The whole thing was going to cost over a grand. My dad and I decided to fix it ourselves, and spent $130 on a new pump and replaced it. After this, the steering felt normal for almost a day, and now is having the same trouble as before, where it fails at low speeds. No idea what to do from here, but I sure can't let my wife drive our car as it is a hazard.


Tyler K. said
65 days ago
My wife and I have a 2009 Chevy Traverse, which we bought used in 2012. It now has about 85,000 miles on it and the power steering went out. I took it to a mechanic, who said the power steering pump was leaking and would be over
$800 to fix, before they replaced the serpentine belt and flushed the system. The whole thing was going to cost over a grand. My dad and I decided to fix it ourselves, and spent $130 on a new pump and replaced it. After this, the steering felt normal for almost a day, and now is having the same trouble as before, where it fails at low speeds. No idea what to do from here, but I sure can't let my wife drive our car as it is a hazard.


jennifer m. said
65 days ago
I do also own a 2009 traverse. Went to local mechanic replaced pump but now rack and pinion needs done. I can't believe how many are experiencing this problem


Justin G. said
65 days ago
I have a 2010 GMC Acadia with 72,000 miles that is at GMC now being looked at for knocking in the front end and the service airbag soon light is coming on. $1,350 for new steering rack and $288 for a bad connector. Seems like a lot of money for either one.


Kristin S. said
63 days ago
Same issue. Rack and pinion is bad. I had the car less then a year when it went. It's a 2010.


Sandy S. said
62 days ago
New Powersteering Pump in April 2013 on my 2010 Acadia with 59,000 miles. I completely lost steering in my car and the shop could not believe I was driving it still. Today it's the rack and pinion Feb 14, 2014. Happy Valentines day to me. I like this car but HATE the steering in this car. I might have to dump it .......the whining that the steering column does tells you one thing. NOT SAFE!!!


Tina L. said
62 days ago
We have a 2008 Acadia and were having issues with the whining noise. Took it in today and was told it was the rack and pinion. Nice way to spend a grand.


Elzora S. said
62 days ago
I own a 2008 Enclave, luckily when transmission went out it was under warrant. I went to get safety inspection was told need rack & pionion. I only found out about this class action suit while researching the price for the repair on the internet.


said
61 days ago
The steering wheel of my 2010 Buick enclave started squeaking several weeks ago and it was getting worst as attempt to turn wheel become tighter. I took it to the dealership yesterday and had to come back next week due to part unavailability. They said the steer wheel wheel housing not rack and pinion but not sure. I will wait till Monday. I got it new from the dealership and the problem shocked me as it has not even been 4 years driving it. I agree it must be something to do with either the design or material.


Krista L. said
61 days ago
I have a 2010 Chevy Traverse. 6 months ago, I was too that I needed new rack & pinion. Refilled with fluid and leak stop and it has been holding. Car went into the shop for inspection and went to pick it up and there is no power steering. I have always had a problem with hearing a whirring sound at low speeds. This is so frustrating as I only have 62,000 miles. How many people have to have this problem before Chevy makes it right.


Brant H. said
60 days ago
We have a 2010 traverse LT2 with 62,000 miles. The rack and pinion is bad and the power steering pump is going bad. I thought that the knock was the sway bar end links or the lower ball joints, so I replaced them. Did the front end links last night and the backs today. I chatted with GM and they will not admit an issue with the rack and pinion. Nor will they admit an issue with the power steering pump. The will also not warranty the parts under power train warranty. GM replaced our water pump under powertrain but wont replace the main parts to help us steer the car. How does that make any sense? My family has always owned GM cars. My parents are in their 70's and are on there 11th surburban. Both drive 2014 GM trucks. Ive never owned anything other than GM cars. This will be the last GM car that we own. Having all these parts fail before 100,000 miles on $40,000+ cars is not acceptable.


Jonathan G. said
60 days ago
Bought 2010 traverse ls new from the dealer. At 110k miles, steering fluid is leaking and the rest of issues to follow, I'm sure. Wife lost steering ability with our children in the vehicle. GM needs to fix


Stephanie B. said
59 days ago
I own a 2010 traverse. At about 40,000 miles I noticed my steering became difficult when turning into and out of parking spaces. I took it to the dealer and they replaced the rack and pinion but the problem still remains. Also when I make left hand turns the wheels will lock up no matter how slow I am going. The dealer cant find a problem but one definitely exists. It time GM fixed these issue


Chris M. said
59 days ago
I have a 2010 Traverse LT with 50k miles. Bought it new and have noticed the steering "whining" at low speeds getting worse over the last month. I'm taking it to the dealer today and from what I am reading, am not looking forward to the results.


Renee S. said
58 days ago
I own a 2010 Traverse, purchased it new. Last week my power steering went out twice, the first time I was making a full turn left, the second time I was turning right into a arming space. I took the car to the dealer and the could not reproduce the problem. It is only a matter of time before this goes out again. This is a obviously a big problem from the prior post show. GM do the right thing and fix this with the money you saved on the Gov. bail out….


Brian S. said
58 days ago
2009 Buick Enclave. The power steering would not work at low RPMs. I took it to the dealership and they said the rack and pinion steering was leaking and is causing the power steering pump to go out. Cost to fix: $2,300. Angry.


Steve R. said
57 days ago
2009 Acadia. Bought the vehicle 3 months ago and recently started hearing a popping noise from the steering. Just had rack and pinion replaced, 2 tie rods replaced, and all 4 wheel re alignment; now a bad shaking in front end at slow speeds. Back to the dealership who is acting like it isn't what they did. $$$$$$$ GM is a joke. Had an issue last year with a Chevy Avalanche that had a bad valve, ended up being covered under the warranty but the dealership refused to refund my diagnostic fee. Switching back to Toyota ASAP since I have never had an issue with a Toyota in my entire life.


Caleb R. said
56 days ago
We have a "traction control off, service stabilitrack, and engine power reduced" problem. And now that am reading this , we also have the whiny noise when turning steering wheel. I took this vehicle in about 2 months ago, for the engine power reduced, they HAD to hear the steering noise, but never told me anything about it. Am taking it back and I am not paying another diagnostic fee of $100. I am well aware that they don't do a full diagnostic. Just what you go in and tell them might be wrong.


Jeffery B. said
56 days ago
What about 2008 Buick Enclave? I'm having same steering noise problems on 2008.


Ken C. said
55 days ago
I have a 2008 Buick Enclave CXL and the rack was replaced oct. 2013 and I still had temp tags on it!!! Its making the nasty whining sound now. ALL ENCLAVES ACADIAS AND TRAVERSE 2008-2012 should be included and covered in any class actions or recalls. Shame two of my siblings own buicks as well but this makes us question ever buying another buick heck Anything GM for that matter....may trade mine SOON and switch to lincoln if I even buy American again.


Sean R. said
55 days ago
I purchased my 2009 Traverse as a new vehicle in 2010, I have had 2 racks installed (50k and 75K) at the dealer to cure whining and leaking. Now with 108,000 the steering locks up and is difficult at best to control. This time the purported fix is a new power steering pump. GM DO THE RIGHT THING AND SAVE A LIFE


Tom L. said
55 days ago
Purchased a 2010 Acadia new, 2 days ago I put it in the shop for a chk engine lamp, The shop called, new timing chain needed, under warranty, front drive boot leaking, under warranty, THEN steering colume is showing signs of leakage, needs to be replaced, rear shock leaking, needs to be replaced, transmission lines leaking, needs to be replaced, *?* lines leaking needs to be replaced. REALLY!?! Come on GM Please step up and make it right! 4 years old, 75k miles


scott S. said
53 days ago
I have a 2008 buick enclave purchased new ,had to have rack and pinion replaced at 60,000 miles .Dealer charged over $1100 to replace but ended up spliting the cost with me after i complained . now the car has load knocking in front end most likely bad struts


John S. said
52 days ago
My Acadia has 130k highway miles. My power steering hard and difficult to turn. Have a knocking sound and now the front strut is going bad. Replaced the bushions earlier and this car has had numerous issues in my opinion. The power steering though is the most serious of all issues since it could possibly cause bodily harm.


mary m. said
52 days ago
I have a 2011 enclave with 55,000 miles on it, was just told the power steering
pump needs to be replaced. Of course not covered under warranty. after reading this, GM this should be covered. Odd event at 52,000. water pump also needed to be replaced.


Michelle M. said
50 days ago
I have a 2009 Chevy Traverse. In November 2013, I began hearing a whirring noise when turning, vehicle had 69k miles on it, dealer checked, found no issue. The noise intermittently continued over the last 3 months. This morning when driving to work, I attempted to make a left turn at a low speed & the steering seized, I could not turn the vehicle at all. I stopped, put the vehicle in park with my hazard lights on. After a few minutes, I tried to see if I could reverse the vehicle to perhaps turn it to roll down the hill to a safer spot. The vehicle reversed with no issue. Then the vehicle went into drive with no issue. I have 72,865 miles. Conveniently, my warrany expired at 72,000 miles. Thank goodness I was not in an intersection, or this could've ended very poorly. I will be dropping the vehicle off at the dealer today.


Steven R. said
49 days ago
just got my transmission fixed cost me $3000 pick the car up today and the power steering is out at low speeds don't understand what's the problem no recall yet this is unbelievable


James M. said
49 days ago
I have a 2009 Acadia and shortly after getting it the power steering cooler line broke. I have had the power steering pump replaced due to whinning and it still whines. I also have a noise in the front at slow speeds and small bumps that I can not locate. Frustrating.


Caleb R. said
49 days ago
Took or traverse in today, because previously we took it in for the "reduced engine power" and "service stabilitrak", they gave me a quote of around 1200 for repairs, I ordered the party and replaced it myself for $120.. while I was changing my oil, I noticed a redish/pink liquid from around the pullies/belt. I called the dealership asking why this leak had not been mentioned to me, if supposedly they checked the waterpump for leaks, due to the recall.. seems to me that they wanted me to go at a later time for this issue, and have me pay another diagnostic fee, plus repairs.. they did waived the diagnostic fee. My extended warranty covers track and pinion, but not the complete amount for the repair!! The dealer charges a arm and a leg, but the warranty company only agrees to pay what they think its a "fair price" for repairs and we costumers get stuck with the difference. First and last chevy and I will make it my mission to get as many people away from this dealership, JIM GLOVER CHEVROLET IN LAWTON, OK


Shonda S. said
49 days ago
I have a 2009 Chevrolet traverse and the steering has been bad on it. I took it in and the dealership claimed that nothing was wrong.


Shane J. said
49 days ago
I have a 2009 GMC Acadia that is in the shop now. The steering gear was replaced in 2010 and the steering pump in 2013. Now the steering gear is messed up again and want to charge me $1400 to replace...AGAIN.....


Amy B. said
49 days ago
I have a 2010 Saturn Outlook that is having the same issue - power steering fails at slow speeds, while making turns, while trying to park, etc. I took it to the GM dealer for diagnosis and am now in the process of trying to get GM to pay for the repairs. I think Saturn Outlook owners should have been included in this class action.


Amy B. said
49 days ago
I have a 2010 Saturn Outlook that is having the same issue - power steering fails at slow speeds, while making turns, while trying to park, etc. I took it to the GM dealer for diagnosis and am now in the process of trying to get GM to pay for the repairs. I think Saturn Outlook owners should have been included in this class action.


Amy B. said
49 days ago
I have a 2010 Saturn Outlook that is having the same issue - power steering fails at slow speeds, while making turns, while trying to park, etc. I took it to the GM dealer for diagnosis and am now in the process of trying to get GM to pay for the repairs. I think Saturn Outlook owners should have been included in this class action.


Shane J. said
49 days ago
The guy at the dealership just called back and said he would cut us a deal and knock off $200 and do it for $1200. I dont' think so. This will be the second time in 3 years the steering gear has had to be replaced. Also trying to get GM to pay. CRAZY!!!!


Shane J. said
49 days ago


Jason K. said
48 days ago
Own a 2009 GMC LT2 Acadia bought new from a dealer. Vehicle has been in the shop 4-5 times for coils going bad, engine pulled for a new timing chain, powering steeing gear ($800) replaced, rack & pinion replaced, radiator leaking & replaced, and now the power steering pump going bad. Worst vehicle I have ever owned mechanically. Nothing but problems from the time it hit 30k miles.


Terina C. said
46 days ago
2009 Enclave CXL all wheel drive purchased brand new in 2009. My steering gets stiff or locks up at low speeds sometimes, like when I'm pulling into/out of a parking space, pulling into traffic from a stop, u-turns, etc. The problem is intermittent so I can never reproduce it; it just happens sometimes and without warning. There is no sound involved. We've monitored the power steering fluid and that has been fine. I'm afraid to let my 19 year old son drive it in case it happens to him. After reading a lot of these posts, now I'm afraid it will fail altogether! I have about 80,000 miles and this has been going on for about a year now I'd say. It's kind of good to know I'm not the only one this is happening to but it is also frustrating that, if the problem is so prevalent, there isn't there a fix for it that is consumer friendly. And why don't the dealers seem to know about it? These vehicles are quite expensive and we deserve better for our hard earned money. I hope this gets resolved.


Rick B. said
46 days ago
purchased a 2011 Chevy Traverse Certified pre-owned from dealer in 2012 and from day one was told the rubbing sound I heard during steering was normal and for the last year has had to deal with having to muscle the steering will at time just to make simple turns. I am strong enough to deal with it but my wife is not and since it is the primary family vehicle it concerns me that a recall has not been issued yet.
Especially seeing the countless complaints and blogs addressing the same problem.


STEPHEN T. said
45 days ago
i have a 2008 acadia with 48,000 miles. i am getting a whining and rubbing noise in the steering wheel at low speeds


Shawn S. said
43 days ago
I have a 2010 Chevy Traverse that has always had an engine whine, but after the last maintenance done by Jim Butler Chevrolet in Fenton, MO, the engine sounds much louder and now the rack and pinion steering need to be replaced. The typical total cost I am finding from repair shops is $930. The vehicle only has 59K miles.


Dawn L. said
43 days ago
I own a 2010 Chevy Traverse which I began having issues with the power steering back in June 2013. I lose the power steering when trying to make turns at a low rate of speed, such as parking or turning etc. The problem has gotten worse over the months and I recently took it be repaired. I have not repaired it yet as the quote is for $2,400. The dealership tried to request that GM "participate" in the repair and help with the costs, but found out today that they would not allow them to make the request because they were not a Chevy dealership. I bought the car from a GMC dealership and that is where I continue to take it for service. What has happened with this class action suit?


Darrell A. said
42 days ago
I have a 2011 Traverse Ltz. Within a very short time I had issues with my steering making noiselike grinding when turning. I had it fixed and within a few months had to go back in for more work due to grinding. They tried to say I had not paid for my extended warranty til I offered to go get my paperwork then they found the record. Also, even more annoying and deserving of a lawsuit is my airbag/seatbelt issues. I have had sensors/units worked on or replaced 5+ times. Was in there again today and again they had to order the part. This one is the X333. How is this not a lemon law? 5 times or more in less than 3 years. I live in the boonies so just getting there, an hour each way plus toll just makes me fume. Every few months I have to go back in. The service department finally gave me a complaint hotline number today cause even he is stumped. The service center should not know you by name.


Jeffery A. said
42 days ago
I have a 2009 GMC Acadia which I purchased brand new and the power steering pump has made noise from day one. Now the power steering on my vehicle is cutting in and out especially at low speeds and the power steering pump is making a lot of noise.


Henry P. said
41 days ago
I just bought a 2011 Chevrolet Traverse, it has 26,000 miles aprox. I do not drive it so much because i have another car I use to go to work. This week it started making a rubbing noise when I turn the steer, that noise is annoyinga nd i am not sure at this point how dangerous is it. Will take it to the dealer asap.


Kristin S. said
41 days ago
I'm having the same issues. Power steering fails when I make turns. Took it to the dealer and to Belle Tire. Both said it was the rack and pinion leaking power steering fluid. The problem began after I'd owned the car for less then one year. I still owe money on the thing!


Edward A. said
41 days ago
I have had the same steering issues. It locks up at slow speeds, particularly while turning. Just spent $300 to try to have it fixed two days ago, but the steering problem came right back.


Eva G. said
41 days ago
We are having exactly same issue as everybody. My 2011 Traverse is of warranty and we don't have the money to fix it . All this was happening while it was under warranty but every time I took it to the dealer they would say that they had worked on it and that it should be good but that noise keeps on coming back. I would like information on this!!!!


Jeffrey E. said
41 days ago
I have a 2010 Traverse with all the same problems. I've had parts replaced in the steering and still have noises in the steering and now they tell me both of my front struts are leaking.


Jonathan C. said
41 days ago
I have a 2010 Chevy Traverse. I just got the car back from the shop for a transfer case issue (that is covered under my warranty) when three days later the power steering went out on my wife. The people in the service department at Premier were very nice and accommodating. That still doesn't help with the $2400 I had to spend to fix the car though. I am very angry with GM and will more than likely not buy another GM vehicle. The problem with the steering is not rack and pinion itself, but the power steering pump. There is a faulty barring in the power steering pump that is grinding away causing metal shavings to plug up and destroy the power steering system on these cars. If GM would have proactively replaced the power steering pump the rack and pinion components would have never failed. I am a former mechanic and I have never seen such a wide spread issue with a power steering unit. My advice to folks with this vehical is to proactively change the power steering pump now or pay the bill and hope GM will refund the money if this becomes a recall. (sorry about my last post. I have water pump on the brain from the last issue I had with this car. this one has been corrected to say power steering pump)


Crystal P. said
41 days ago
I have a 2007 Chevy Cobalt SS- this car has had more problems than it has been worth. The first problem was the power steering- the second one was the laeky fuel with the second recall. I was told my car had the potential to blow up and needed to be parked until it was fixed. Now the car has left my son and I twice stuck on the interstate in the last month due to the faulty iginition switch!!! I am so sick of this. I cannot afford a new car, I am a single mother with no support and I rely on this car to get us everywhere. I think a class action suit needs to be filed for everyone who has had the same trouble with this. We ALL NEED NEW CARS COMPLIMENTS OF CHEVY


Robert D. said
40 days ago
My wife drives a 2009 Buick Enclave and her steering has also been giving her serious problems. She had trouble getting out of the way of an 18 wheel truck with our 3 1/2 year old daughter in the back seat.


Kimberly F. said
40 days ago
I just bought a 2009 GMC Acadia SLT2 and thank god I noticed the steering problems within a week. It is at the dealer now getting a new steering rack and since it's before the 30 days, the dealer is paying for it :) After reading these posts though, I'm really nervous about driving this car now. I'm a single mother with 3 grandchildren and was hoping this vehicle would be a nice large and SAFE vehicle for our travels to hockey. I certainly hope all is fixed when I get the car back, so we'll just have to wait and see.


Jordan P. said
39 days ago
I have a 2011 Chevy Traverse, that has 88k miles, the same steering problem happens when we are making a slow, tight turn. The steering wheel nearly locks up. We have only had the car since December of 2013 and got it from a dealership.


Brady A. said
39 days ago
I have a 2010 Chevy Traverse with the same issues. When we make a slow, tight turn the wheel locks and the power steering disengages. How do we become part of this class action suit?


Sarah H. said
39 days ago
I have a 2010 Chevy Traverse with 64,000 miles. GM dealership had my vehicle for 2 weeks. They had to replace the power steering gear and pump which was not covered under warranty and cost me $1282.56. They also discovered my timing chains were stretched and replaced all 3 timing chains, which was covered under warranty.

I had my car back for 3 days and it started making clunking noises in the front end. This time they had my car for another week. They had to replace front struts and sway bar links. This was $1,100 however, since I just spent so much money the dealership only charged me $420.50. I wonder how they did not see this when they had my car for 2 weeks!!

There are several other issues with my vehicle. The electrical system is messed up and no one can seem to find the cause. It has been towed 3 times. Water pumped replaced at 30,000 miles in 2012!! WORSE VEHICLE EVER!!!!!!! Please help get me out of this car! I pay $500/month for a $30,000 piece of junk!!!!!


Claire P. said
38 days ago
I have noticed a whining noise with my 2009 Traverse and yesterday at of no where it got really loud especially at a low speed. I drove straight to my local gas station they said it had to do with my power steering and they found I had little fluid in there. They filled it with steering fluid and noise went down significantly but still whining. I only have 63,3000 miles on it and already had the timing chain replaced and now this. I see there are multiply complaints on the power steering. I called dealer and my warrenty is up and they said there is now recall on anything that has to do with power steering or the fluid leaking, but I swore I seen a recall on something making it leak.


Jessica L. said
38 days ago
I have a 2011 traverse that has trouble when I turn the wheel. It also makes a whining type sound. I was told that was normal.


Burt S. said
38 days ago
I have a 2009 Traverse LT. The truck was only making the whining noise during turns. Now the truck makes the whining noise all the time. It becomes louder as I step on the gas. So far I refuse to replace anything. I will change all the fluids myself and see if there is a difference.


Louise M. said
38 days ago
my daughter has a 2011 terverse ring and pinion going out 58000 she bought a warrenty at Don MCqUIRE sT cHARLES THEY WONT 109.00 TO LOOK AT IT AND TELL HER WHAT SHE ALREDYS KNOWS HOW DISAPPOINTING FOR A NEW CAR


David L. said
37 days ago
I have a 2010 Enclave with intermittent power steering. Will bring it in today at a dealer. The steering has gone out mainly at low speeds no matter which way I turn. I can also feel a "jerking" motion at higher speeds which causes an oversteering or over-correction type motion while cornering. Parking is almost impossible. The service department acted like they had never heard of this before when I made the appointment. I suspect I will find out this is not covered under warranty and will cost over $1000. Has this law suit been settled?


Mad T. said
37 days ago
My 2011 Traverse has the same exact problem. The power steering fails every time that you are travelling at low speeds. I almost got into 4 accidents just on my way to the repair shop.


Erin E. said
36 days ago
Identical steering problems as listed on my 2010 traverse. In shop for second time this month. Had steering rack replaced and noise and steering issues began again immediately. Steering wheel also locks up when starting truck intermittently. Was told today by service department it is "a battery issue". I may be a woman, but I'm not stupid when it comes to cars.


Ruth S. said
36 days ago
Same problems with my 2009 Traverse. My car has been in the shop multiple times for problems with the engine, steering wheel, gear shifter and now its in the shop because check engine light came on once again. They say its a purge valve problem and my left outer axel might need to be repaired. The middle seat belt also locks up whenever someone sits in the third roll. As soon as the seat is folded down and its folded back up the middle seat belt sticks. The seat has to be folded and the seat belt pulled to unlock it. I had to ask them to fix it but they dont seen to find whats wrong with it. My dad told me the company sold me a lemon after the car had to have engine problems fix within 2 years on owning it. After reading that I am not the only one with these problems I am thinking he was right.


Kelly B. said
36 days ago
Having the same issue...power steering fails when turning at low speeds. Making a u-turn is almost impossible! Also have had issues with the middle seat belt getting stuck.


Danny E. said
35 days ago
I have a 2010 Buick Enclave CLX AWD purchased new in June 2010. In 2011 the stearing made the same grinding gear noise as discribed in other posts. I had it repaired at the dealer under warranty but now after just a few miles past the bumper to bumper warranty expired the noise returned.

I've had to take this vehicle in numerous times to repair varous defects and then to repair the shoddy and dangerous work done while making those repairs. Such as numerous cables and fasteners not being hooked back up after they dropped the powerpack to make warranty recall work.

Also, a very dangerous condition started. When making a hard stop the brake petal went to the floor and the brakes froze up. I came very close to having several cars crash into me until I was able to unfreeze them by rocking the vehicle from reverse to drive. I had my wife and two kids in the vehicle on a family trip. The incident scared them so bad they were afraid to ride in the vehicle for months. I took it to a dealer and it locked up several times for them also. GM did cover it but charged me a $100 deductible to replace the brake dampener.

I want to love this Vehicle but between all of the service visits and GMs scam with the out of date Navigation disks it looks like this will be my last GM vehicle.


Liz H. said
35 days ago
Before I pay $1200 to replace my 2010 Traverse 'Steering Gear', is there any recourse?


Claire P. said
35 days ago
Has anything been resolved with Chevy on this matter? I posted 3 days ago that I too am having power steering problems and it is getting worse. I am loosing fluid drastically and called dealer they said, "they never have or herd of problems with the Traverse and the power steering". I need to add fluid again today, I was totally out after 3 days!


Linsey D. said
35 days ago
2009 Chevy Traverse needs a new rack and pinion. The vehicle has 70,000 miles on it. The vehicle is now in the shop and it's going to cost a fortune to fix. This should be recalled!!!


Carrie C. said
35 days ago
We have a 2011 traverse. The power steering pump works when accelerating. Other than that it doesnt work. Bought as a certified used vehicle. Less than 1500 miles after warranty the steering started messing up.


Sandra M. said
34 days ago
I have a 2010 Chevy Traverse with about 50,000 miles on it. I too, am experiencing that annoying whining noise that sounds like the power steering. After reading many of the posts on here, I will NOT be taking my truck for repair to only pay money I dont have in repairs of power steering pump and rack and pinion, etc and still have the same problem. Then to hear that some mechanics fixed these problems and they got worst! I am financing this truck, but have a 2 children and use this truck daily for work and lots of running around. I would really appreciate if anybody could share any info on a Class Action law suit against GM. Thank you.


Sandra M. said
34 days ago
I have a 2010 Chevy Traverse with about 50,000 miles on it. I too, am experiencing that annoying whining noise that sounds like the power steering. After reading many of the posts on here, I will NOT be taking my truck for repair to only pay money I dont have in repairs of power steering pump and rack and pinion, etc and still have the same problem. Then to hear that some mechanics fixed these problems and they got worst! I am financing this truck, but have a 2 children and use this truck daily for work and lots of running around. I would really appreciate if anybody could share any info on a Class Action law suit against GM. Thank you.


Greg h. said
34 days ago
Same issue here 09 Acadia steering is failing at slow speeds. In the shop now.


Everett W. said
34 days ago
Sam issue here with 2008 Acadia


Jennifer H. said
34 days ago
I have a 2009 Chevrolet Traverse. I have had the power steering rack and
pinions replaced in this car three times. After being left on the side of the road three times with two small children. Gm should be ashamed of how they are treating there customers. I will never own another GM product in my life, even if its given to me for free. And I will be spreading the word of how poor Gm is..


Owensby A. said
33 days ago
2010 Chevy Traverse AWD, 88k miles. Front end locks up when turning while driving. Turns fine when moving from a stopped position either forward or in reverse. When it first happened a week ago the stabilitrac light came on flickered and went off in just a few seconds. Has not lighted up again. Have appt to take it to the shop on Monday. After reading through these, I'm afraid of what I'm going to hear. Not to mention, afraid of driving my car, which is literally my office. Hate the thought of buying another vehicle right now.


James M. said
33 days ago
2011 Buick enclave 31,000 miles and I noticed the noise is getting louder and louder every time I make a turn. Taking it to the dealer this week to see what line of crap they are gonna give me.


Melissa G. said
31 days ago
I have a 2010 Buick Enclave with 80k miles. My steering would occasionallyhang at low speeds, make a whining noise and power steering fluid was dissappearing. My car is garage kept so there would be evidence of a leak. I took it to the dealership and they could not replicate the problem. The problem became more frequent so I took it to a local repair shop. They diagnosed the rack and pinion need replacing and did so for about 1k. After 2 weeks the steering hung again and I took it back. I now need the power steering pump replaced. They said there is a bulletin on the problem and other dealerships have seen the issue. For some reason you have to replace the pump too in order to correct the problem.


David T. said
31 days ago
Bought 2009 Traverse new over 4 years ago. It has always had a weird noise it makes in the steering at low speeds, tight turns, etc. Never really thought anything of it, but of course didn't think it felt right. Seems it's a common thing now. Also, the A/C system is JUNK. Have found MANY Traverse/Acadia/Enclave owners reporting all sorts of issues with the evaporator issues that GM swapped parts out on the 2009/2010/2011 because of issues. In the end, the owner of the car has to foot the bill of an evaporator replacement that requires removing the entire DASH. Ridiculous.


David M. said
30 days ago
Own a 2009 Buick Enclave that we brought brand new. Currently has about 60k miles. Steering has made a weird noise for a long time, but never thought anything of it. Power steering just STOPPED WORKING, while trying to turn at an intersection with my infant son in the car. Since then, we've tried to avoid driving it, but it's the only car big enough to drive our kids in. Currently, we have no power steering from a stop or at low speeds.4


Alice K. said
30 days ago
I own a 2011 Enclave. I have been complaining about the whining for months and when I take it into the dealer they say that everything is ok. I finally took the car to my regular mechanic and he told me that my rack and pinion is leaking and that it should be covered under warranty. When I called the dealer he told me that it wasn't covered. My car is just about 3 years old. I don't think its right that I should have to fork out close to $2000 to have this fixed when this is not an isolated incident. I would love to see a total recall on these racks. God help GMC if this goes out while I'm driving and an accident occurs.


Blaine K. said
30 days ago
After lots of searching for the right used 7 passenger mid sized SUV we found a low mileage 2010 Traverse with 40,000 miles. It was the perfect fit for us as my girlfriend is a nanny for 3 and we have 1 with another on the way. Right from 40k the steering was very noisy (almost like a failing power steering pump). Was told by 2 separate dealerships that it's normal so left it at that. Our newborn daughter was just born 3-12-14 and the power steering actually failed on the drive home from the hospital! Continued to drive it home with it with the steering working intermittently on the 30 miles drive. Have driven it another 100 miles since with similar results. Definitely a SERIOUS ISSUE HERE! All I can say is Its a good thing I was driving and not my girlfriend as it was quite a dangerous situation! Called GM customer service today and waiting 45 minutes to be told there is no recall or even service bulletin on the issue. This is total BS as it is obviously a very widespread issue and if someone hasn't experienced a "failure" like I have it will soon follow the "noise". As a long time GM patron and owner of multiple vehicles I am beyond Very disappointed


sharon K. said
30 days ago
2008 Acadia, same issues, steering whine, leaking sunroof, car continued to run even after key was removed from ignition,steering wheel shaking, cd player stopped working, headlight issue...Never again will I purchase a GM vehicle!


Jamie M. said
29 days ago
I have 2009 Chevrolet Traverse and the power steering lines are linking and rack and pinion is making a strange sound and to top off the problems, that the rear end is swaying at highway speed and when I'm switching lanes. These problems are just a few of many that i have with this vehicle


Mike G. said
29 days ago
2010 Acadia.....I found my daughter sitting in the middle road terrified because"the steering froze". How long before someone is seriously injured? $1200 to repair. The dealership told me to write Gm....


Jamie M. said
29 days ago
2009 Chevrolet traverse with power steering lines linking, rack and pinion making sounds, rear suspension swaying at highway speeds and switching lanes. This just a few of the problems that I have with this vehicle. I don't think I will buying any GM vehicles after this


Kimberly V. said
29 days ago
I have a 2010 Traverse and the power steering wrack and pump went out. 2000.00 quoted from dealer to pay. I tried to go through GM, have two small kids and it went out on me while I was driving on the highway. GM district manager refused to assist us and said it was out of warranty even though I told her I have several written complaints with same issue with various milage. I want to participate in any class action lawsuit. I have owned 5 GM vehicles and the power steering wrack and pump has never gone out. Our dealer only charged us 1600.00 because they felt bad that GM was not standing behind their vehicle as well. If they don't pay for these fixes, I will tell everyone I know and we will never buy GM again. Please don't let people die like in the ignition problem GM just finally recalled.


Karina S. said
29 days ago
I own a 2008 Saturn Outlook XR with just over 51K miles on it. All of the recommended services have been done at the dealer. My first major issue was water leakage into the cabin. I had to take it in twice to get it taken care of properly. Second issue was a broken water pump. Luckily I noticed the temperature gauge rising suddenly and took the vehicle into the dealer right away. It could have been bad!!! Third issue was a cracking sound coming from my steering column. I had to keep persisting on that one before they would acknowledge that it was an issue that needed to be fix. Lastly my transmission recently malfunction without any warning signs whatsoever. I took it in to my local Penske Chevrolet dealer and they are recommending that I replace the whole thing at a cost of $4500. The car has been sitting at the dealer for 2 weeks now and no loaner was offered when I dropped it off. I wasn't given any real explanation as to why I can be given a loaner other than the Service Rep "Oooooh" reaction once I said it was a Saturn vehicle. I would think that all GM vehicles get treated equally but I guess I shouldn't expect much from a dealership who is only concern with their bottom line. Now I'm hoping that GM steps up and covers all of the repairs with everything that is being brought to light in regards to their cover up practices and the fact that they put the public in harms way when they've known for a long time about all of the issues that their vehicles were having out on the road. GM if you read this do the right thing. Thank you.


Jessica P. said
29 days ago
I am having the same exact issues with my 2010 GMC Acadia...has GMC done anything about this issue???


Denise O. said
29 days ago
I also own a Buick Enclave 2011 and was just informed that my steering gear is leaking and it cost $1858 to fix. Of course I just went over my 50,000 mile warranty. I am at almost 55,000. So not under warranty any longer. I haven't been impacted by this issue yet as far as loosing power steering or anything but I can't afford to get it fixed now either. Seems like a very common issue with their vehicles and would like to see a recall issued.


Dennis R. said
29 days ago
I had to change out my power stearing pump and gear at a cost of 1500.00.


Matt B. said
29 days ago
2011 traverse, whining in power steering every since I've owned it, now the pump is making loud rackets when I'm turning at a moderate speed. It also seems to cause my engine to lose power wen this happens. I feel like the pump is at the point where it's about to fail completely


Katie H. said
28 days ago
My husband noticed a "whirring" noise, so we took it into the dealership. They said the vehicle (2011 Acadia- about 45,000 miles) was leaking fluid from the steering gear. They replaced the steering gear and did a flush of the power steering system. That fixed the problem... for now.


Darren B. said
28 days ago
I own a 2010 Buick Enclave and our power steering gear is being replaced today along with front struts as they are leaking as well. These seem to be extremely common failures. Very disappointed in the poor quality. Won't buy another GM product.


Kim C. said
28 days ago
Unreal! We actually took our 2009 Traverse back to the dealer a month after buying it because of the grinding... They said its a traverse noise!!! Ha ... It sure is... Because they all have the same defect. What a joke.
I will never but a GM vehicle again.


Courtney P. said
28 days ago
This is crazy! I am reading these comments because I did a search online for the problems I have been having with my 2010 Chevy Traverse. This website came up. We have been having steering problems and the same thump sound someone mentioned when turning to the left, also a "windy/shifting" sound is heard now and then, sounds like from the engine. We were having the same difficulty turning /loss of power steering and some steering wheel lock ups. Very dangerous! We also had the molding strips came loose and separated from doors. We brought our vehicle into the dealership and they are charging us $2300 for various issues and one was the rack and pinion others mentioned and something with the shaft. I was thinking there was no way I could have caused that much damage just driving myself to work and my kids around. Now I see this is GM's problem. I don’t know if I should pay our dealership which I really cannot afford, they have had my vehicle for almost 2 weeks now. The scariest part is the steering; I don't want to get in an accident because of this with my 3 kids :(


James M. said
28 days ago
Dropped my 2011 enclave off yesterday morning cause off a steering problem and whining noise. Just called them to see what is going in. SURPRISE they had to replace the the pump rack and pinion and something else. It's all covered under warranty but is this gonna happen again. Time to trade it in. I'm thinking an Audi Q5 better on gas and longer warranty. No more GMs for me. Add them to the do not buylist with ford.


Tiffany V. said
27 days ago
2010 chevy traverse. Same thing on my end. Power steering rack needs to be replaced. Steering wheel whining and everytime I got through a dunkin donut drive through that's really narrow I get a bang that sounds like it comes from the tire area. Hoping the stops after the repair seeing I can never get it to happen when a mechanic is around. How many people need to complain before something gets done about this? We already paid for the car it shouldn't be our responsibility to pay for defects.


lakeisha W. said
27 days ago
Having whining noises with my 2010 chevy traverse as well. Not a good look just purchased this truck.


Thomas L. said
21 days ago
I have all the same issues with a whining power steering on my 2011 Acadia. I only have 18,800 miles on it and asked to have it repaired before the warranty runs out. They said GM does not have a recall on this problem. My thought is they'll wait to try and dodge repairs and place the liability on me the owner.


James M. said
19 days ago
After they replaced the rack and pinion and steering it only lasted one week and started leaking. Took it back and they said it was an overflow. Today pulled into the driveway and every last drop of power steering fluid came out. I hate this truck.


Tara D. said
18 days ago
Brought my 2009 Chevy Traverse in so many times, I can't keep count... Have been told the noise in the steering is "normal". I'm afraid to keep this vehicle in fear that I will be making payments on a vehicle I can't afford to fix!!


michele G. said
17 days ago
2010 Chevy Traverse worse car I have ever owned all around. Instead of deep detail, lets just say that i purchased the end of 2010 new, in march 2012 the nightmare began, steering whole new gas tank, belts, pumps etc it was repoed in aug 2012 because i refused to pay another 100 deductible and car payment as it was obviously a lemon and lets just say in 6 months time i had the car for a total of 5 days, i spend more time waiting for tow trucks and well over 1800 in deductibles. my daughter was almost killed with her son 2 separate occassions on major highway. After telling them on a Friday that I was not making another payment until they took it back and that I was getting a mechanic to run full diagnostics on it the car was taken in the middle of the night that Sunday. These asses had the audacity to suggest i turn one of the issues into my homeowners insurance. I will never buy a GM or affiliated vehicle again. They were the worse most ignorant thieves i have ever had to deal with and sneaky to say the least. ALL BUYERS BEWARE JUNK JUNK. Oh and yes i did get a lawyer and after a couple of months and numerous paper shuffling they just pulled out saying GM denies any wrongful actions, well hello did you expect them to admit guilt arent you Lawyers, suspicious to say the least, sounds like a little strong arming there.


nicholas m. said
17 days ago
I have a 2010 Traverse. I have had issues with my power steering getting stiff at low speeds for about 2 years now. It has been looked at and they replaced my power steering fluid but the problem continues. I also have a clunk sometimes when turning my steering wheel. It will clunk 1 time when I turn in one direction than clunk 1 time when turning the opposite dierction. Like something is loose an shifting back and forth. When it was in for the other issue they looked into this issue as well. They said everything going was tight and in good condition but again the problem also continues.


Paul L. said
17 days ago
2010 Traverse, power steering goes in and out. About to replace the pump to see if it helps... Took it to dealer who wanted to replace steering column and pump for a small fee of 2500 dollars (not covered).


Aaron E. said
16 days ago
Our 2007 GMC Acadia also has had power steering issues along with:
Transmission replaced twice
Water pump
Shifter cylinoid
Bench seat in back doesn't slide.
Airbag sensor
By far, the worst vechicle we have ever owned.


David A. said
16 days ago
I have a 2010 Chevy Traverse LZ. After a series of other malfunctions and small issues, the power steering fails because they say, the boots are leaking, they want @$1200 to fix it and could be more once they get in there. Not covered under warranty. Now I drive with squeaky turns, grinding noises - dealership says it's totally fine, just keep adding steering fluid since I can't afford to have the work done at this time. I wish I could get rid of this vehicle. I haven't even paid it off yet and have sunk thousands into repairing it. Ugh.


Cindy W. said
16 days ago
I have a 2010 Traverse. Worst vehicle I have ever owned. Noise when steering and lasts about 20 seconds after turn is finished. Had the stabilizer links replaced due to a clunk noise and the noise continues. Air won't come out of the face vents. Only 55K miles on it. No warranty. Had the water pump replaced. The traction control lights come on during winter then go off. The back up camera alarm didn't work and backed into my daughter car at night. I will NEVER buy a Chevy ever. Cannot wait to trade it in. If it lasts that long.. All this in 6 months time


Christopher B. said
16 days ago
I purchased a 2007 GMC ACAIDIA. I was driving with my family when the sterring wheel locked i had to break and turn the sterring wheel until i heard cracking noise for it to operate. it has happened multiple times. i took it back to the dealer and claim they fixed it then, it happened again.


Matt D. said
16 days ago
We have a 2009 GMC Acadia. We've heard a grinding noise coming from steering column for several months now. It's currently at the dealer getting looked at -- initial analysis is the it's leaking fluid.


Amy M. said
16 days ago
I have the same problems as listed above on my 2011 Chevy Traverse. I've had the steering column replaced two times, all while under warranty. The problem has come back within a couple months and my warranty is no longer in effect, thus Chevy refusing to fix the problem that they never fixed in the first place.


KaRon W. said
16 days ago
We have a 2010 chevy Traverse. We have had the same steering issues as listed up above. It usually happens at low speeds when making turns. I'm afraid to let my wife drive for fear of her getting into an accident with the kids.


roy s. said
16 days ago
We have a 2010 Buick Enclave CXL. We bought it new, it has been a wonderful vehicle, but then the ac went, it was blowing only hot air. This problem was fixed by the dealer eventually, however, the STEERING PROBLEM IS SERIOUS. We have three young kids, my wife refuses to drive the vehicle, we brought it in 4 times to the dealer, they finally changed the whole rack system, the problem is still there. The valet parking guys in our condo refuse to park the vehicle. If anyone has the contact to a good attorney on this class action, we may have to join. Please let me know.
zr1chicago@gmail.com


A B. said
16 days ago
I have a 2011 chevy traverse, and this car is an absolute disaster!!! I would NEVER buy another chevy EVER again. Ive had problems with the traction control which caused reduced power to the engine driving 70 miles an hour on the highway!!!, the timing chain went, the power steering pump went while driving onto the on-ramp of a highway so the steering locked up! then the rack and pinion had to be replaced. NOTHING is ever covered by warranty! My biggest issue with this car is that it is a SAFETY ISSUE!!! I have children and I am afraid to drive with them in this car because I am scared of what will suddenly break next while I am driving!!!


Dan B. said
16 days ago
I'm having similar issues with my 2009 Acadia. Not just the steering, but all the issues listed here - timing chain, water pump, power steering pump, and last but not least - transmission issues. Bottom line - GM completely under engineered the systems for a vehicle this heavy.


Jim N. said
16 days ago
Our 2008 GMC Acadia makes a loud whirring noise when turning, particularly at low speeds. We have had the power steering fluid bled which helped, but the issue always returns. I've maintained the PW Steering fluid level appropriately but still the issue continues. About a year ago I had a dealer look at it and they installed a new power steering rack, which has not helped. There is clearly a defective condition here.


Trace M. said
16 days ago
I have a 2012 Traverse. I am having the same whirring/whining noise issue with the power steering. This just started and I haven't had an opportunity to have it looked at


timm d. said
16 days ago
the Saturn Outlook needs to be added to this list. It shares its platform with the traverse, enclave, and acadia. Our 2010 Outlook does the same intermittant loss of power steering at low speed. Steering fine at idle. I'm convinced its related to the "variable assist" steering feature.


Katrina R. said
16 days ago
In August 2013 I purchased a 2009 GMC Acadia. I now have 74K miles on it and two days ago the power steering quit as I took an exit off the freeway. I thought the engine had died because I could not turn the wheel at all when I came to a stop on the exit. I turned off the engine and restarted it only to realize I could barely turn the wheel. With a line of traffic stacking up behind me, I finally muscled the wheel enough to get moving and got off the road. I took it to a mechanic (of course I was 120 miles from home and from the dealership from which I purchased the car, so I had to pay to get it fixed locally) who spent all of yesterday replacing the power steering pump and both front struts to the tune of over $730. I have also previously had the car back to the dealer THREE times for an issue with the car jerking down the road and losing power, particularly on hills and even more so when the cruise control is being used. This issue is better, but still not fixed. The dealer tried to tell me it was caused by a loose spark plug.


Paul D. said
16 days ago
Same issue. 2010 Acadia, steering rack replaced for $1600. Acadia has 55,000 KM.


Shawn C. said
16 days ago
Our 2010 Buick Enclave is having the issue when slowing down and turning at intermittent times the steering will get very hard to steer, almost like the power steering is not working. I can not get an answer to fix this issue other than to replace the power steering pump.


Ray A. said
16 days ago
I started reading this forum blog because I found out today that my 2009 Buick Enclave will have to have its rack & pinion replaced at 85,000 miles and out of warranty. What I found to be odd was that in February 2012 a reader "mgmd11" had the exact same issue and my mechanic is telling me the same thing his mechanic told him... "My mechanic said this is a common problem with this model and there is no quality recall." It will cost me $1300. I am amazed that two years later, there is nothing that has been done to recall this model with this issue... It is sad to hear that after two years this thing is still happening...


Claire P. said
16 days ago
I have been keep coming back to this link to see if any progress with a recall on the traverse power steering has been acted on but nothing. I still have my traverse sitting in my driveway with major power steering problems but i cannot afford to fix it and i am still paying for it this is killing me. The car just hit 62,000 miles already had timing chain replaced what a lemon!! Anyway on a Traverse forum that i posted my issue it seems that this power steering is awful and absolutely should be recalled i see complaints everywhere i search the power steering goes on this car constantly. I was advise to send in a complaint to the government about GMC especially now cause they are under so much heat We need to take action this is not right people are paying crazy amounts of money on the same problem over and over whos with me


said
16 days ago
2008 Acadia power 70,000 miles. Power steering pump has gone out along with the A/C. Rear line has a hole in it from rubbing against other lines. Have had nothing but problems for the past year.


Brooke J. said
16 days ago
2010 Chevy Traverse - bought it in 2012, problems started about a year after purchasing it. Difficulty steering at low speed... Not a covered issue... just told it's going to be $1200 to replace power steering gear.


Erik W. said
16 days ago
2008 acadia. Power steering pump and steering rack failure. $1500 at a dealer! Madness.


Mike P. said
14 days ago
2011 Chevrolet Traverse. 60K miles. I'm being told by the Chevy dealer that the power steering rack is leaking and needs to be replaced.


Rita R. said
14 days ago
I registered the following complaint with NHTSA in Aug 2013 on my 2010 GMC Acadia. The repair wasn't covered under the powertrain warranty and vehicle mileage exceeded the "bumper-to-bumper" warranty:

Vehicle has been experiencing intermittent issues with steering at low speeds. While trying to park, pull into traffic or make low speed turns, the steering will seize. No current recalls so issue reported to gmc on 8/13/13 for consideration.


Cris P. said
13 days ago
Folks, please log your complaint with the NHTSA at https://www-odi.nhtsa.dot.gov/VehicleComplaint/index.xhtml. This is probably one of the best things we can do at this point as GM seems unwilling to move quickly on this issue. Your complaints to NHTSA, if enough, will trigger an investigation and/or an involuntary recall to be ordered for GM which would solve many of our problems. This is a VERY dangerous component defect that will cost someone their life if not quickly addressed. Please do not delay your complaint filing. Also, manufacturers are required to reimburse cost of repair if it was done within one year prior to the recall, so it is in your best interest not to delay your complaint submission. My 2009 Chevy Traverse (71000 miles) power steering pump and gear went out 4 days ago during a trip to a Las Vegas soccer tournament for the kids. It very nearly caused an accident as we exited the freeway with little control of the vehicle on the off-ramp. Scary!


Alex M. said
13 days ago
We bought a 2009 Acadia new in May of 2009. We have had a popping noise and a whirring sound (sort of like a steering system low on fluid) in our suspension/steering since the day we bought it. We had the dealership we bought it from check the system before we left the day we purchased it and they said there was nothing "wrong" with the vehicle. It was checked again at approximately 8300 miles. Now, at 49,000 miles, we are having to pay a "deductible" to have the right front shock replaced - it failed due to the steering issue causing the popping, but because it is out of bumper-to-bumper warranty they are only providing "assistance" on the repair even though they removed the transmission and replaced a failing seal gasket under warranty during the same visit to the dealership.

This vehicle has had the following failures:
-Rear DVD entertainment system whines at high pitch like the system is poorly grounded or has wires crossed: replaced under warranty, 8500 miles
-Steering system "lubricated" at 8500 miles under warranty
-ECU reflashed due to gas mileage performance: under warranty at 9900 miles
-Shift cable connector recall: shift cable and connector pin replaced under recall
-Failed (explosive failure) water pump: replaced under warranty, later returned for them to double check new pump and seal per recall published after failure
-Failed Break Master Cylinder and Sump: at less than 45,000 miles; bumper-to-bumper warranty expired so I had to pay full price for repairs
-Leaking Transmission casing seal: 49,000 miles replaced under power train warranty
-Failed Shock absorber: replaced with "GM assistance" minus $200 deductible - not sure why I had to pay a dime for this since it was done while the transmission was dropped.
-Recall on passenger side-impact airbag system. Replaced sensor: 49,000 miles under recall service.

I will NEVER buy another GM vehicle after this experience!


Alex M. said
13 days ago
We bought a 2009 Acadia new in May of 2009. We have had a popping noise and a whirring sound (sort of like a steering system low on fluid) in our suspension/steering since the day we bought it. We had the dealership we bought it from check the system before we left the day we purchased it and they said there was nothing "wrong" with the vehicle. It was checked again at approximately 8300 miles. Now, at 49,000 miles, we are having to pay a "deductible" to have the right front shock replaced - it failed due to the steering issue causing the popping, but because it is out of bumper-to-bumper warranty they are only providing "assistance" on the repair even though they removed the transmission and replaced a failing seal gasket under warranty during the same visit to the dealership.

This vehicle has had the following failures:
-Rear DVD entertainment system whines at high pitch like the system is poorly grounded or has wires crossed: replaced under warranty, 8500 miles
-Steering system "lubricated" at 8500 miles under warranty
-ECU reflashed due to gas mileage performance: under warranty at 9900 miles
-Shift cable connector recall: shift cable and connector pin replaced under recall
-Failed (explosive failure) water pump: replaced under warranty, later returned for them to double check new pump and seal per recall published after failure
-Failed Break Master Cylinder and Sump: at less than 45,000 miles; bumper-to-bumper warranty expired so I had to pay full price for repairs
-Leaking Transmission casing seal: 49,000 miles replaced under power train warranty
-Failed Shock absorber: replaced with "GM assistance" minus $200 deductible - not sure why I had to pay a dime for this since it was done while the transmission was dropped.
-Recall on passenger side-impact airbag system. Replaced sensor: 49,000 miles under recall service.

I will NEVER buy another GM vehicle after this experience!


Katrina O. said
13 days ago
We have this exact issue in our 2010 Chevy traverse. It makes a grinding winding sound when turning. Our ac has already been fixed because it blew hot air.


Sue G. said
13 days ago
Power steering failed yesterday temporarily while driving through water puddle and turning. 09 Traverse


Sonya H. said
12 days ago
I am the second owner of a 2007 GMC Acadia. LOVE this car and have had it for 5 years. However, the whining power steering has been an ongoing problem. Had it to the dealer twice in CA and they "bled" the power steering line. Sound has been back, but now that we are in WA, don't have a dealership contact. Will have to now...the power steering went out in my drive way as I was pulling into the portico. Almost hit the house and did graze the fender. Thank God I wasn't in traffic with my 4 kids in the car. Having it towed to the dealer on Monday. Very frustrated, as they tell me it isn't covered since my mileage is at 103,000. I'm fighting this since I've had it in two other times. They did cover the headlight sensor thing under warranty about 8 months ago. Why didn't this law suit pick up the older Acadias? It seems like the 07 and 08 Acadias are the poster children for the power steering issue.


Mark H. said
10 days ago
I am experiencing the same intermittant steering issue on my 2010 Enclave. It happens while trying to park, back up, virtually any low-speed maneuver. I woudl not expect to see it druing hiher speeds since the power assist shuts off after about 15 mph via speed sensor, to improve feel while driving. It is at the dealer now for diagnosis/remedy. We'll see how they respond.


amy g. said
10 days ago
2010- Chevy Traverse with approx 80,000 --I am setting in a dealership as I type this having issues with the steering going out turning, backing, parking, and almost hit people because I am going at a speed to turn and the car does not. This started and thought we just needed fluid. Nope, - Then it stopped, but the last couple months it has just been a stressful. This is so dangerous and has been very scary. I have also expierenced the air on the floor never shutting off. The dealership just looks at me like what?-We will see what happens- This is a problem and more people will get hurt so save lives don't just take our money for your problem.


sherri s. said
10 days ago
2009 Arcadia--Nothing but problems with it. I continue to have the steering problem, my oil burns quickly (as the dealer has informed me and I have to get oil changes before 3,000 miles). Now I have Rod Knock damage and in the process of getting a new engine. I have 109,000 miles, but I've had nothing but problems with this car.


Kristen G. said
10 days ago
I have a 2011 Chevy traverse LT. Power steering failures during low speed turns. It grinds and whines and just stops working. I have two young children who are always with me. It constantly puts me and my two young boys in danger. We are trying to trade it and get a safer vehicle. I am scared to take my vehicle anywhere anymore.


Jennifer E. said
10 days ago
2010 Traverse with the same problems as everyone else. I was amazed when I started researching what I thought was only a small problem with my vehicle. Never imagined I'd find there are other people out there with the same problem! This needs to be resolved soon before someone gets severely injured!


Jason D. said
9 days ago
I currently own a 2011 Traverse that has no power steering at times, we took it to the dealership and they said it was low pump pressure on the power steering pump. They want to replace the pump but I see in some comments that this is not the correct fix, I have called GM on these issues with the steering and they just kept trying to tell me to take it to the dealer ship. I guess there will have to be a loss of life in order for them to take ownership in their product. I can not believe this has not came out in a recall. Everyone needs to start flooding their help center with phone calls, maybe then they will do something.. Extremely Frustrated!!

MY WIFE AND KIDS DO NOT NEED TO BE INJURED OR WORSE BECAUSE GM IS SELLING FAULTY EQUIPMENT AND WONT BACK IT!!


Mike L. said
8 days ago
I purchased a used 2010 Chevy Traverse in January 2013 and 6 months later heard a whining noise in the vehicle. Had a local dealer check the issue and said there was a leak in the Rack and Pinion. Cost to fix was $1,600 and there was nothing the dealer would do to assist with costs. I could not spend that kind of money and considering I just purchased the vehicle used 6 months prior it made me angry. I have yet to fix the problem and had it evaluated again by a different garage...same cost $1,600. Very frustrating!!! Was this a recall in 2011? Any ideas on what to do?


Kristen L. said
8 days ago
I took in my 2010 leased Acadia and paid $50 for them to look over the vehicle and find out why my car made a noise when turning and driving in general. GM said that there was a problem with the steering column. The salesman said that there were a lot problems with this and that it was not something that is caused from normal wear and tear on a vehicle. They wanted me to pay $400 to take the steering column apart and fix it. We declined. My lease is up in July I will be turning it back in rather than buying out my lease. You would think that GM would be much more proactive and willing to fix these mistakes rather than continue to risk the publics safety.


Kristen L. said
8 days ago
We just spoke with the dealership about this matter again. They said that they pulled up their computer information where it says that there a re no problems with the steering and that the cost needs to be picked up by the owner. We told them that we would be letting people know that GM is denying responsibility for the steering issues and declined accountability and the opportunity to fix their product.


Jack C. said
7 days ago
I have the exact same issues. Power steering fails at low speeds. This is a known problem and GM refuses to correct it. Not sure why they wait until someone gets hurt to issue a recall? I suppose its cheaper that way.


brian w. said
7 days ago
2009 Acadia- same power steering issues as above posts. Cost 2800 to have the steering componets and pump replaced.
Would just lose power steering and about cause a wreck.
Picking up the car today so we will see if the repair works...


Qinghui T. said
6 days ago
2011 Travrse, starting making noise and hard to turn the wheel and GM said it's not under 5 year power train warranty


taurai M. said
6 days ago
Chevrolet Traverse 2010 ...steering wheel failure at low speeds took to dealership ..not covered and i have to pick up the cost


Chris T. said
6 days ago
2009 GMC Acadia. Constant humming that is progressively getting worse. Very noticeable during low speed maneuvers.


Dan A. said
6 days ago
We have a 2008 Buick Enclave that has the same power steering issues to go along with transmission issues. We took the car in multiple times for repairs for both issues when the car was under warranty and extended warranty. They replaced the power steering pump amongst other things, but the car is still having issues. We have all the maintenance records.

We recently (3/19/2014) took the car to the dealership for noise in the steering wheel. They said the rack and pinion now needs to be replaced but the car is no longer under warranty or extended warranty. The cost of the Steering gear they quoted us is $699.72 and the cost of the labor to fix is $400.00. We cannot afford that kind of expense right now so now we are stuck with driving a dangerious vehicle. Would it be possible for my wife and I to joint this class action lawsuit even though we have a 2008 Enclave?


Neelesh R. said
5 days ago
We have the same issue with my wife's 2012 traverse. grinding noise comes in turns.

Took it to the dealership they mentioned there is a fluid leak from the power steering pressure hose. They cannot replace the hose but need to change the whole assembly which will cost $2100 and I have to bear it. Said there are no recalls and its not a known problem in the traverse.

But it should not be a problem if we keep the fluid topped and charged 67.50 to top up the fluid.

So the noise has gone away for now but we are minimizing any driving due to scary no of issues reported on this vehicle and would like to join the class action.


Dustin H. said
5 days ago
We have a 2010 Acadia with 50k miles on it. My wife complained about the steering being stiff and non responsive, so I took it for a drive. At freeway speeds it feels like it wants to pull one way or the other, however not too drastic,yet you have to constantly correct it.
At slow speeds the power steering fails about 50% of the time. It is somewhat predictable so we are prepared for the worst and ready with heavy hands.the wife took it to the dealership, and they acted ignorent of any problems and quoted her $2,200. After reading all of these comments, I am ready to join this class action!
I will also add that for the first time in my life we are looking for a new car and the GM dealership is not even an option!!


Gordon H. said
5 days ago
Our 2009 Buick Enclave is having the issue when slowing down and turning at intermittent times the steering will get very hard to steer, almost like the power steering is not working. I can not get an answer to fix this issue other than to replace the power steering pump.


Dave F. said
5 days ago
So far we've had a fuel pump sensor die to the tune of $400. In 2014 we began to have steering issues. The wheel would bounce back and forth which I thought may be a bad tire or alignment. However, I was told we had steering fluid leaking in 3 separate areas. We had the 1st major one fixed @ $400 and it didn't end up fixing the problem. The car is back in now and the dealer wasn't exactly sure what was causing the issue. So they recommended replacing a good portion of the steering unit $1500. We'll see how this turns out but $2500 in repairs when a car is 5 years old and has 58000kms is very disappointing. A new GM car definitely isn't in the cars for this family. I believe our vehicle may fall in line with this Class Action Lawsuit


James W. said
4 days ago
My wife bought a new 2011 Chevy Traverse which now has 78,572 miles on it. The power sterling just failed on it yesterday. I checked the fluid level and it was ok. The pump growls when turning and it is almost impossible to turn when the car is idling. I drove it to church this morning and almost hit a parked vehicle while trying to turn into a parking spot. My wife would not be able to turn the vehicle if she were driving. This is a real safety issue since the pump fails with no warning. I know this won't be covered under warranty, but is there a recall for this problem yet?


Miles K. said
2 days ago
My wife and I purchased our 2010 Chevy Traverse in June of 2010, we traded a 2006 jeep in for it, after it was involved with an accident caused by a 20 year old kid with his 2nd OWI. While looking at the Traverse at the hospital the day my daughter was born, I decieded that I wanted something a lot safer for my kids to be in. We don't really go many places and as of 4/13 my traverse has only 26,994 miles on it. While haveing a oil change done on it, the mechanic noticed and pointed out a leak coming from the steering gear box. Once a full time mechanic, I understand the purpose of a gear box, and also understand that it is very vital to have replaced as soon as possible. I still have a hard time beileveing that they were going to charge me $300.00 dollars four months ago for a defective O2 sensor that is directly on the front of the engine, (pointing out towards front of car), so I didn't want to imagine what it would cost for the gear box. Well, I take it in to the Dealer where I purchased it from, and yep, they were saying $1,920 dollars to replace it. My immeideate answer, Well I guess I'm leaving here and going to another place to trade it in. I'm not a guy who likes to waste money on a vehicle, but reading the other posts it appears I have it really lucky. As I said earlier, I once was a mechanic and still do an extremely large amount of work for friends who don't have the money to pay top dollar at dealerships. While actually looking at the Traverse, and being the first brand new GMC, Chevy, Buick, etc.. that I purchased it will be the last. At 26,000 miles I have seen many problems start. A friend who also has a 2010 Traverse, just had her vehicle in to have the engine replaced at approximately 52,000 miles. Reading that affidavant, they are also forgetting one major thing, what about the people that live in the northern states that drive during snow, ice, and weather conditions alike.


Justin V. said
1 days ago
I have a 2011 Acadia with 44,000 miles. the shop says I need a new ps pump along with other items related to PS, for a total of $1800.

I am taking it to GM dealer tomorrow to see what he says.


Jason O. said
1 days ago
2010 Chevrolet Traverse LTZ power steering fails unexpectedly, almost causing an accident. I have 3 children that ride in the vehicle and I fear for their safety as well as mine.


said
6 hours ago
I have a 2010 Buick Eclave. I had the entire rack and pinion replaced in July and it is giving me the same issues. I took it back to the dealership and they want me to pay out of pocket for it 7 months later.

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