General Motors named in class action lawsuit over defective dashboards

General Motors

 

 

This is a class action lawsuit alleging that GM’s single panel dash board installations are inherently defective, prone to crack, and create an unreasonable safety hazard

 

As alleged, all GM Vehicles have Defective Dashboards that are designed, manufactured, and/or installed in such a way that they will crack. The cracks occur in GM Vehicles stored in all environments and in substantially uniform locations and presentations on the instrument panel. GM knew all this when it marketed and sold the GM Vehicles. To this day, GM is engaged in a systematic campaign to conceal the Defective Dashboards and the related safety risks—falsely representing to customers that the cracks are merely cosmetic.

 

According to the complaint, the Defective Dashboards reduce the GM Vehicles’ value and compromise the safe deployment of the airbags. Because GM has not remedied the defects in the dashboards installed on the GM Vehicles, a customer who replaces a Defective Dashboard would simply receive another Defective Dashboard. The cost to replace the Defective Dashboard with another Defective Dashboard, including parts and labor, can exceed $2000 for Plaintiffs and class members. Worse still, GM has failed and refused to cover the necessary repair and replacement under its warranty.

As a result of GM’s practices, Plaintiffs and the other Class members have suffered injury in fact and have lost money or property, including economic damages.

Complaint


Kevin L. said
194 days ago
I would like to join this class action suit from the state of Arizona.
I purchased a brand new 2011 Silverado November of 2010.. The passenger side dashboard cracked right after my extended bumper to bumper warranty expired and the dealer declined my claim for the repairs. I want to pursue compensation for my personal damages due to GM’s negligence.


Josh E. said
176 days ago
I have a 2010 Sierra Denali with 50k miles, this truck has been well taken care of and the dash cracked in 2 places.


James D. said
176 days ago
2014 Yukon cracked dash first crack


Chris M. said
176 days ago
2011 GMC Yukon dash cracked in multiple places. Sane spots as many others


Cliff P. said
176 days ago
2012 50k miles and baby had it detailed every 6mo to prevent this


Andy H. said
176 days ago
2009 Suburban with Cracked dash in 2 places. Air Bag not working.


Benjamin C. said
176 days ago
2011 silverado with 90k miles and many cracks


Janet W. said
176 days ago
2010 Chevy tahoe, dash crack, doesn't matter how many miles I have, it's been taken care of since day 1.


Shelly P. said
175 days ago
I have the exact same issues as those described in Lawsuit. I live in Kansas and own a 2010 Chevrolet Tahoe with about 135,000 miles. My dash is cracked above where the airbag sits and an even larger crack above my instrument panel. It does devalue my vehicle and is a very costly repair. I'm hoping to contact GM. The Chevrolet dealership that services my vehicle has offered no help or financial assistance. This is very frustrating considering these vehicles have a pretty hefty price tag!


Travis P. said
172 days ago
2010 Chevrolet Tahoe. Just over 100K. Always kept inside. Several cracks and about to fall apart. Horrible!!


Jennifer A. said
172 days ago
I have a 2007 Chevrolet Tahoe and my dash cracked the first time almost a year ago and now has developed a second crack on the passenger side. These cracks are close the air bag and should the air bag deploy serious injury could develop.


timothy h. said
171 days ago
bought a 2007 GMC sierra 2500 HD October 2017. Didn`t realize the dash was cracked in two places,above the gauge panel and passenger airbag area.Told dealer about it and was told "oh well that`s what happens".


Dan S. said
171 days ago
I have the same issue on my 2013 GMC Yukon XL Denali with 52,000 miles.


chris r. said
169 days ago
2012 silverado dash crack at air bag only 69000 miles dealership will not repair


Blake W. said
168 days ago
I own a 2011 Silverado at about 120k miles. Dash began cracking at front left corner of passenger airbag and has now spread to driver side and is crawling up the instrument cowl (sound familiar?) in less than six months. Called local Chevy dealer to ask about cost of replacement ($1,400 at least) and if GM was offering anything in regard to this. When I talked about the potential dangers of an airbag deployment, he paused. The technician then asked for me to hold and, returning to the phone, sounded like he was now reading from a prompt. He said that "if the airbag went off, most of the dashboard fragments would go up and not towards the interior of the car." They do not believe this poses a threat. What kind of response is that? Aside from the potential safety hazards most of us are worried about, how does a company get away with putting out a known broken product and your only option is to replace with the very same poorly made product at an exorbitant cost that will undoubtedly break again? GM needs to make this right.


Judd B. said
168 days ago
2007 Tahoe with 130,000 miles, Same cracks in pretty much the same location, 4 cracks total on my dashboard that started at about 78,000 miles and have grown over time.


Nikolas C. said
168 days ago
I have had the same issue on multiple vehicles (2006 Tahoe and 2010 Suburban). GM covered half the cost on both and I ended up paying around $500 each to have them fixed.


Terry F. said
168 days ago
I own a 2011 Chevy Tahoe that has a cracked dash that started on the passenger side by the Air Bag and within a month is now coming up both sides of the instrument cluster on the driver's side....


Tod S. said
168 days ago
I have a 2008 Chevy Avalanche with a crack in the dash near the airbag that seems dangerous


Noe M. said
168 days ago
I have the same issue with the crack on the left side of the passanger air bag on my 2009 GMC Yukon Denali with 126000 miles


Samuel K. said
168 days ago
I have a 2009 Chevrolet Suburban, 2 Cracks on Dash above Instrument Cluster, cracks both sides of Passenger side Airbag.


AMANDA R. said
168 days ago
I have a 2011 chevy tahoe and a 2012 chevy pick up same issues in both.


Solomon S. said
168 days ago
2013 yukon denali with three cracks. Contacted GM but they dont care the slightest.


Stephen L. said
168 days ago
I have a 2009 GMC 2500 truck and a 2007 GMC Yukon same issue the dashes are cracking everywhere.i contacted gm and they basically acted like that was 1st case they heard of like I am stupid.i haven't seen a gm vehicle with this style dash that isn't cracking.


Alex S. said
168 days ago
I have a 2011 silverado. My dash is cracked bybthe air bag and the drivers side. This is ridiculous.


Richard B. said
168 days ago
I have a 2007 Chevy Tahoe with a cracked dash on the right side by the airbag! I filed a complaint and haven't heard a word. I would like GM to replace my dash!!!


Richard B. said
168 days ago
I have a 2007 Chevy Tahoe with a cracked dash on the right side by the airbag! I filed a complaint and haven't heard a word. I would like GM to replace my dash!!!


Cory W. said
168 days ago
I also have a 2012 GMC sierra and have taken well care of my truck ,the warranty wasn't even offered on this matter.


Willaim C. said
168 days ago
2008 Avalanche LTZ with the same cracked dash issue, it started in the some location left side corner passenger airbag and then moved to the middle driver console with multiple cracks and now it rattles with ever bump. GM needs to step up and correct this obvious design flaw.


Kevin P. said
168 days ago
I have a 2008 Silverado 1500 LT. 112000 miles on it with all the cracks as everyone else's. I bought mine new and take very good care of it. I really want another Chevy but they need to step up and remedy this


Jason H. said
168 days ago
Same issues


Frank J. said
168 days ago
Same issue 2009 GMC Yukon Denali XL


Timothy S. said
168 days ago
I have a 2011 Silverado that has 130000 on it with a cracked dash above passenger airbag. Contacted dealer and got the same run arround.


Rebecca H. said
168 days ago
In 2011 i purchased a 2009 gmc sierra crew cab after owning it approximately 6 months the dash on the passengers side developed a small crack at the airbag i was told by the dealer i would have to pay to replace the dash it was not covered by warranty the vehicle was not even 3 yrs old at the time this crack has progressively gotten worse .i also own a 2007 silverado it to has a crack in the same area but is much worse


Kenneth E. said
166 days ago
I have 2011 GMC Sierra Denali w/ 74k mi. Cracks in dash in same places as everyone else. Corner of passenger side airbag and up and over the instrument pod. My truck is in immaculate condition except for the cracked and ugly dash.


Ethan B. said
163 days ago
Same issue on my 2012 Chevy Avalanche w/ 80k miles


Breann G. said
163 days ago
I have a Chevy Silverado with a very bad cracked dash around the airbag


Chad W. said
161 days ago
2008 Silverado LTZ cracked in 3 places


Lisa L. said
156 days ago
2013 Chevy suburban crack passenger side left of airbag. Truck has 40,000 miles.


Michael D. said
156 days ago
2011 GMC Yukon XL same issue. Would like it fixed. As this isn't the consumers fault.


Rachel M. said
156 days ago
2007 Chevy Tahoe have same issue. Dash is cracked passenger side left of airbag and on drivers side dash board. This is very alarming being I have 3 children and the fear of an accident and the dash falling apart and broken pieces flying at us is very alarming! I want my dash fixed.


Sherlyn V. said
156 days ago
2013 Taho LTZ in wonderful condition with dashboard cracked. My vechile is kept in my garage thus matter is Perceptible I paid too much money for my vehicle to have the value depreciated by cracks


Sherlyn V. said
156 days ago
2013 Taho LTZ in wonderful condition with dashboard cracked. My vechile is kept in my garage thus matter is Perceptible I paid too much money for my vehicle to have the value depreciated by cracks


Ed B. said
156 days ago
2013 Tahoe LTZ with two enormous cracks-one over instrument cluster and the other going into air bag on passenger side. Vehicle dash started to crack at less than 30,000 mls. Garage kept in Florida never in the snow. Cecil Clark Chevy in Leesburg, Fl to replace at cost of $600. Hopefully it will not crack again


Jacob M. said
156 days ago
2007 Chevrolet Silverado cracked from front to airbag. Another crack from airbag to radio/air vent bezel.


Amber C. said
156 days ago
20070 Chevy Tahoe. One crack above instrument cluster and another going from radio/vent into the passenger airbag. Cracks appeared less than two years after purchase.


Joshua A. said
156 days ago
I have a 2010 Chevrolet 2500HD LTZ that has 3 cracks in the dash. am I eligible for this lawsuit?


Richard R. said
156 days ago
I have a 2010 Chevrolet Silverado C1500k that has cracked from front to airbag.


Sandra P. said
156 days ago
I have a 2011 Suburban with less than 50,000 miles with a cracked dash


stephen d. said
156 days ago
In 2010 i purchased a 2010 after owning it approximately 5 months the dash on the passengers side developed a small crack at the airbag i was told by the dealer i would have to pay to replace the dash it was not covered by warranty the vehicle was not even 3 yrs old at the time this crack has progressively gotten worse it is all over the dash now.


Harold H. said
156 days ago
2008 Silverado LT Extended Cab bought in 2010 with 22,000 mile on it. Before 77,000miles dassh cracked in two places at the left front corner of passenger air bag and one place at the front center of the air bag. also cracked at three places at left front of instrument cowl. There is now a 1" x 2" hole there where the piece between two of those cracks fell out. Looks terrible and definitely will reduced resale value.


David T. said
156 days ago
2010 GMC Sierra. Dash cracked at 55k miles. Called GM they replaced it with a $100 deducible from me. It lasted another 40k miles and the one they replaced it with also cracked.


David T. said
156 days ago
2010 GMC Sierra. Dash cracked at 55k miles. Called GM they replaced it with a $100 deducible from me. It lasted another 40k miles and the one they replaced it with also cracked.


Robert E. said
156 days ago
2007 Chevy Tahoe LT. Purchased truck in 2011 and over the last 6 years my dash has cracks and chips miasing. I used a sun visor and i still had cracks.


Robert W. said
156 days ago
Had 2 vehicles with this issue, a 2011 Suburban and now my current 2011 Yukon XL Denali. I want the dash fixed, thats it.


Joseph D. said
155 days ago
I have a 2013 Z71 with 2 large cracks.


Erick C. said
155 days ago
2012 GMC Denali HD. Very well taken care of truck with a cracked dash right above instrument cluster.


Danny C. said
155 days ago
2013 GMC Sierra SLT 33000 miles. Sits in garage when it’s not being driven. Dash has cracked in both places above cluster has 3 cracks and to left side of air bag. This is ridiculous my truck looks other than dash.


Scott B. said
155 days ago
Passenger side of dash is cracked on my 2011 3500hd 4x4 Duramax. Truck has never been wrecked


Ryan T. said
155 days ago
2009 LTZ Z71 Silverado, dash is cracked in both spots.


Patricia N. said
155 days ago
2010 Denali 60,000 miles. Dash is cracked in two areas ... driver side above car instruments and passenger side left air bag corner. Car spends most of the time in the garage.


Jeremy P. said
154 days ago
2012 GMC Sierra Crew cab
Has always been well kept and covered in garage. The dash cracked about two years ago and the dealerships refuse to do anything about it. This obviously seems to be a recall issue and the Manufacturer should be responsible for this.


Melisa H. said
153 days ago
I own a 2013 Chevy Suburban LTZ. My dash is completely cracked just above the instrument panel and has 2 cracks above the passenger air bag. My husband owns a 2013 Tahoe LTZ and his has cracks above the passenger airbag. 2 vehicles purchased used in 2 different states with the same cracks. Warranty will not cover the replacement. Chevy wanted over $1200 to replace.


CAMILLE B. said
153 days ago
2013 avalanche with 39000 miles on it. Always garage and has 2 large cracks already


Phil Y. said
151 days ago
Just bought a 2010 Tahoe. Two cracks in my dash!


Jorge G. said
151 days ago
2012 silverado got cracks in the dash aswell


Richard S. said
150 days ago
I have a 2013 tahoe. I bought it in 2014 40,000 miles $38000.00. May 15 2017. Got in and saw the dashboard cracked at passagener side air bag. I tried BBB first they wouldn't. Tried cusumer protection agencie that wouldn't help. Filed a complaint with NHTSA, they probably want do anything either but at least they know about the problem.


Richard S. said
150 days ago
I have a 2013 tahoe. I bought it in 2014 40,000 miles $38000.00. May 15 2017. Got in and saw the dashboard cracked at passagener side air bag. I tried BBB first they wouldn't. Tried cusumer protection agencie that wouldn't help. Filed a complaint with NHTSA, they probably want do anything either but at least they know about the problem.


Sean W. said
149 days ago
Our 2010 Chevy Avalanche is one affected by this issue, how do we get included in the lawsuit?


Kelly H. said
148 days ago
Cracked dash in multiple areas around airbag cut out.


Keanen S. said
147 days ago
I have had a 2007 GMC Yukon and a 2010 Chevy Tahoe. Both dashes cracked in the exact same places. 1 by the passengers side airbags and the other on the drivers side over the instrument cluster. Very poor workmanship and Design!


Yolanda L. said
147 days ago
Dashboard in 2013 Yukon xl is cracked over instrument cluster as well as the passenger airbag


Donald D. said
144 days ago
Have a Chevrolet Tahoe LTZ 2007 and the dashboard is cracked.


Steve B. said
138 days ago
2012 Yukon XL Denali. Dash cracked at 60k miles. Really need GM to step up and make this right.


Jill S. said
138 days ago
I have a2011 GMC Sierra that the dash is cracking also. How do I become included in the suit?


WILL S. said
134 days ago
I have the exact same issue on my 2010 GMC Yukon XL, one long crack above the instrument cluster and one by the passenger air bag.


Mandy l. said
131 days ago
2007 Tahoe cracked dash


Pete N. said
126 days ago
07 tahoe cracked dashboard


Richard S. said
126 days ago
Please include me, 2011 GMC Denali, dash is cracked up. They not only should replace these, they need to have them remade, if they replace them with the same garbage parts it’s just going to happen again.


Jarrett P. said
125 days ago
2010 Tahoe with cracked dash!


Jeff R. said
120 days ago
2007 GMC Sierra, always garaged, well taken care of. There is the usual crack by the passenger airbag and the front dash piece is cracked totally in half. GM needs to fix this!


Jeffrey B. said
114 days ago
I have a 2008 GMC Yukon Denali XL and have noticed that I too have 2 cracks in my dashboard. One is on the passenger side near the airbag area and the other is on my drivers side. I have my truck detailed once a week - it's a VERY well kept vehicle...everyone thinks it's newer than it actually is.


Kenneth C. said
114 days ago
I have a 2007 Yukon that has 2 cracks in the dashboard. I mentioned it to a buddy of mine that also has a Yukon. I found it very ironic that he had cracks in almost the exact same spots as me. One is on the passenger side right by the airbag. The other is on the driver side.


Donald B. said
112 days ago
i have a 2010Tahoe with 128000miles and the dash board is cracked at the instrument cluster.


Josh W. said
109 days ago
I have a 2010 Tahoe with 4 cracks, all in stress points. I would like more info.


Tim N. said
106 days ago
2011 Surburban LTZ. Dash cracked over airbag first, then multiple cracks as the clips become loose and dash is now unsafe. It's good to see so many complaints as I will take them to court if something happens. Millions $


Tim N. said
106 days ago
2011 Surburban LTZ. Dash cracked over airbag first, then multiple cracks as the clips become loose and dash is now unsafe. It's good to see so many complaints as I will take them to court if something happens. Millions $


Regina R. said
106 days ago
2011 Chevy Silverado my dash is cracked all around the passenger airbag. It's to a point to where I'm afraid to drive it. Only 78000 miles on it. Please help. I don't have the extra money to fix it myself.


Regina R. said
106 days ago
2011 Chevy Silverado my dash is cracked all around the passenger airbag. It's to a point to where I'm afraid to drive it. Only 78000 miles on it. Please help. I don't have the extra money to fix it myself.


Norman P. said
103 days ago
Same cracking dash on 2007 GMC 2500 Duramax


Sharon W. said
102 days ago
I have a Yukon Denali with the same issue. While covered under warranty, I was told the dash panel cost too much to be replaced.


juan h. said
98 days ago
I have a suburban 2007 and the dashboard is creaked in 2 places, this is dangerous when deploy air bag for the passenger side and the driver side.
It some accident happen will lawsuit to GM.


Alyssa G. said
97 days ago
I have a 2012 Yukon Denali. The dashboard first became loose in the center then eventually cracked on the driver side right above the speedometer panel. Sounds like the same issue as everyone else!


Emerald A. said
97 days ago
My dash is not only cracked, but there’s a hole and I have a piece of plastic that fits perfectly into that hole. 2010 Sierra.


Melissa C. said
96 days ago
I have a 2008 Denali XL with a cracked dashboard


chyrle h. said
95 days ago
I have two crack on 2011 tahoe on the dashboard


Dana M. said
95 days ago
I have a 2010 Tahoe with two cracks in the dashboard.


Tamera V. said
93 days ago
The dashboard in our 2011 Chevy Tahoe just cracked by the passenger airbag cover.


Brigid L. said
92 days ago
I have a 2011 Yukon Denali that is cracked as well.


Brigid L. said
92 days ago
I have a 2011 Yukon Denali that is cracked as well.


Patrick Z. said
91 days ago
I have a 2008 Silverado crew cab. Developed a small crack above the passenger airbag 6 months after I got it. Now above the instrument panel I have a 6 in. Crack in 2 places.


Kevin Z. said
90 days ago
2014 GMC Yukon XL Denali with a cracked dashboard over instrument panel and airbag. I want to be added to this class action suit


Danny L. said
90 days ago
I own a 2011 Silverado LT which has 3 cracks in the plastic Instrument Panel. The truck only has 45K miles on it. Chevrolet should replace these at their cost with an updated better quality panel in the very near future. This type of product quality problem is going to cost them customers.


CARL P. said
89 days ago
2009 GMC Yukon XL Denali with a cracked dashboard over instrument panel and airbag. I want to be added to this class action suit


Ed W. said
87 days ago
2013 Silverado with 52,000 miles and have taken extreme care of my vehicle. While washing my truck today I noticed “The Crack“ above the passenger side airbag. To say I was mad is an understatement. I‘ve been a loyal Chevrolet customer as long as I can remember and to hear GM will not stand behind a known and wide spread defect leaves a bad taste in my mouth. Looks like maybe my next truck will be a Dodge unless GM steps up to the plate.


Philip L. said
85 days ago
I have the same issue with multiple cracks in the dash of my 2010 Sierra Denali


Eric D. said
83 days ago
Same issue with more cracks every month. 4 total now with front dash cracked in half.


Eric D. said
83 days ago
Same issue with more cracks every month. 4 total now with front dash cracked in half.


Ryan S. said
81 days ago
2011 Yukon Denali, cracked dash near passenger airbag. Love the truck, but this is unsafe.


Daniel R. said
81 days ago
2011 GMC Sierra, cracked dash above gauge cluster and also on the passenger airbag. Tried to get resolution thru a dealership, they want 1000$, I called GM and they said they would not help in any way .


Jeffrey B. said
79 days ago
2010 GMC Yukon Denali - large crack in the dash near passenger airbag. Big safety concern if the airbag deploys in a crash.


Matthew K. said
78 days ago
I have a 2007 Avalanche LTZ I noticed a small crack shortly after I personally detailed it a few years ago and it has consitently cracked apart over the years, despite using protective covers and solutions. Initially I believed it was due to the heat, but seeing that others have suffered the same issues Im concerned of what else GM is ignoring as I have a total of 4 GM vehicles.


Oshane L. said
77 days ago
My 2011 Chevrolet Tahoe Hybrid have a small crack on the dashboard near the passenger airbag and a large crack on the dashboard over the instruments panel.


Kacie D. said
77 days ago
2010 Suburban with small crack by passenger airbag and big crack above instrument panel. Very aggravating GM isn’t recalling this as it’s very dangerous.


Rusten B. said
74 days ago
2011 Yukon Denali, similar issue. Dash cracked on drivers side.


Michelle T. said
74 days ago
2009 Chevy Tahoe that has two cracks in the dash.


David L. said
72 days ago
2010 GMC Yukon Denali, I would like to join this class action suit. I’ve complained to my local dealer and GMs 1800 line to no avail, I don’t think it’s safe and it ruins the value of my vehicle.


Lisa L. said
72 days ago
2013 suburban LTZ 39000 miles. Cracked dash by airbag


Bridget S. said
72 days ago
I have a 2013 GMC Yukon XL. A crack appeared in the dash at the passenger airbag at about 40k miles. Now at about 88k miles another crack has appeared near the instrument panel on the driver’s side. I fear these cracks could impact the effectiveness of my airbag(s).


Arthur F. said
70 days ago
Yes. I have a 2010 Chevy Tahoe and the dashboard is cracked in 4 places. On the top near the windshield.


Mauricio A. said
66 days ago
I would like to join this lawsuit. I purchased a 2014 Chevy Tahoe and the dashboard just cracked for no reason. My vehicle has only 32k miles.


Paul H. said
66 days ago
Yes, I have a 2014 Chevy Tahoe with 52k miles and the dash just cracked too for no reason? This is so upsetting...cannot believe we are having to deal with this, especially knowing how much we paid for this vehicle! This is ridiculous! The local Chevy dealer said to make an appointment and they will assess how much percentage they can assist with...? Always garaged, San Antonio, TX


Sherrie L. said
65 days ago
I have a 2011 GMC Yukon Denali. The dash cracked at 70,000 miles above the instrument panel straight down the middle and now it’s cracked more to the right. Not only is it a safety issue but also brings down the value of my vehicle. I want it fixed free of charge and fixed right.


Jennifer C. said
65 days ago
Cracked dashboard dead center that goes into the passenger airbag.


Dina M. said
65 days ago
2013 Chevy Tahoe with crack in the top left right off the passenger air bag.


David R. said
61 days ago
I have a 2008 Cadillac Escalade with 3 cracks on the dash as well


Heather C. said
60 days ago
I have a 2011 Chevy Avalanche. 55k miles. Extreme well taken care of. First crack by the top left corner of the airbag, second is to the right of the center speaker starting at the top going to the bottom of the dash.


jerry l. said
60 days ago
2008 avalanche cracked in several spots well taken care of very disappointing.


Dana S. said
60 days ago
2012 Chevy Tahoe with 89K miles on it. I have owned the vehicle for since 2014. About a year after getting vehicle I had the same crack appear above passenger airbag. I would hear popping/cracking noise while driving then the crack appeared. Just recently I was hearing the same noise and now have a crack on dash above steering. I contacted GM when I noticed the first crack because I thought it may have been a defect. They scheduled me to take it in to the dealership for them to inspect and I was quoted $1k to fix and GM rep told me it was purely cosmetic. Now I have two cracks that I don't know what to do with. I haven't even bothered to contact them about the one I just got a couple of weeks ago. It's actually worse than the one over the passenger airbag.


John F. said
56 days ago
I have a 2013 yukon denali that has developed a large crack as well over the passenger airbag. How can I join this suit?


James M. said
56 days ago
2010 gmc Denali 65000 miles. Cracked around airbag and above instrument cluster


Travis D. said
55 days ago
2011 Silverado with two cracks above passenger airbags. 20 years of owning vehicles and never had a single dashboard crack until now. Have owned several previous vehicles.


Kristin G. said
55 days ago
2014 GMC Denali with 3 cracks on dash, one to instrument cluster/ steering column and 2 on passenger airbag. 52k miles


Rose W. said
53 days ago
I have a 2008 chevrolet tahoe. Cracks in mine. Also in both passenger air bag area. Called local dealership and said i would have to purchase one. There was no recall. So will it take a seriuos injury or death in a wreck. And the air bags became defective or did not deploy or any thing else due to this problem for action to take place????


Kelly L. said
51 days ago
My 2002 Dodge Ram 1500 is cracked all over with a major piece about to come out of the middle, barely hanging on - this piece is about and 8" triangle.


Debra T. said
51 days ago
My 2011 and 2008 Chevy Silverado both have cracks in dash my 2008 was replaced when under warranty but now again it is cracked I was also in a bad accident in my 2011 airbags never deployed and gmc always as an excuse


Richard M. said
50 days ago
2014 z71 suburban


jodie h. said
50 days ago
2010 GMC Yukon Denali. Already replaced the dashboard once before. 2nd dashboard cracked in the same place by the passenger airbag.


Debra T. said
50 days ago
I have a 2011 Tahoe with 33,000 miles on it now it has a crack over the instrumental part of the dash very disappointed in Chevrolet


Joe W. said
49 days ago
I have 2011 Ltz Tahoe dash cracked at corners of airbag on passenger side.l with 90,000 miles on it.


Joe W. said
49 days ago
I have 2011 Ltz Tahoe dash cracked at corners of airbag on passenger side.l with 90,000 miles on it.


Dana B. said
49 days ago
I have a 2013 Denali 3500 with 61,000 miles on it. I bought it used two and a half years ago with 27,000 miles on it. About a year ago I discovered a new crack in the dashboard on the left side of the passenger air bag and just a month ago discovered a new crack (much larger than the first) above the instrument cluster over the steering wheel.


said
48 days ago
I have 2011 Avalanche complained about it the year my warranty expired


said
48 days ago
I have 2011 Avalanche complained about it the year my warranty expired


james l. said
47 days ago
2013 black diamond avalanche, cracking at airbag


james l. said
47 days ago
2013 black diamond avalanche, cracking at airbag


Nkume I. said
46 days ago
I dash board is crack in so many areas 2011 Chevrolet suburban ltz


Jessica J. said
46 days ago
Please sign me up 2009 GMC Yukon Denali Cracked dashboard and airbag. Squeeks and his embarrassing
I have less than 100k miles on my truck yet is wiggles, squeeks like an old clunker


Jessica J. said
46 days ago
Please sign me up 2009 GMC Yukon Denali Cracked dashboard and airbag. Squeeks and his embarrassing
I have less than 100k miles on my truck yet is wiggles, squeeks like an old clunker


Howard H. said
45 days ago
I am the original owner of a 1998 Chevrolet Silverado. The dashboard started
cracking when vehicle was 4 years old, and has literally fallen apart. I plan on keeping this vehicle forever, and have many miles on it, but it is dangerous to drive, no airbag deployment will keep one from serious injury from the pieces of the sharp edges of the defective plastic used in this application in the event of a collision.


Tiffany C. said
43 days ago
We ow a 2011 Chevrolet Suburban LTZ. The dash is cracked in two places and vibrates and rattles all the time. We are concerned about the safety if an airbag would deploy and all of the plastic would become dangerous shrapnel flying around. GM dealerships refuse to do anything to help except that we can pay to have the dash replaced, which will cost around $2000.


Robert B. said
43 days ago
I have a 2010 Chevy Tahoe LTZ, has 35k miles on it, never wrecked and flawless inside and out excpect for the 2 standard (Like everyone else) cracks on both sides of the airbag and separation between the 2 pieces that rattles. Thank you


Mathew C. said
43 days ago
I have a 2010 Chevy Silverado LTZ with 12,000 miles with same crack in dash above instrument cluster on drivers side and crack above airbag on passenger side.Took truck into dealer for a trade in they would not give me value of excellent condition which trucks is in mint condition all except there faulty dash that was installed will never buy another GM product as long as i live!


Greg K. said
42 days ago
I have a 2013 Chev Tahoe LT. Have 75000 miles on it. I also have the standard cracks. On both sides of the passenger airbags and also the crack on the drivers side over the instrument panel. I also have a rattling coming from the access panel that runs the length of the dash up against the windshield. I think some of the tabs have broken. I have not messed with it much as I don't want to make the rattling noise worse than it is. Thank you


Amie R. said
42 days ago
I have a 2014 Chevrolet Tahoe and my dash is cracked in two different places. One of the cracks is now starting to work it's way over the instrument panel on the driver's side which gives me even more reason for concern.


Sam N. said
40 days ago
2011 Chevrolet Suburban with 95K miles. Just noticed the dash crack above the instrument cluster today.


Martha K. said
39 days ago
Similar situation, our 2011 Chev Tahoe has suddenly developed a crack and hole on he cowling above the speedometer. Called GM they advise that due to age of vehicle they cannot help. Claim they have never heard of this problem before even though I told representative that I have found numerous complaints about this online.


said
38 days ago
2011 GMC Sierra owner.cracks all in the dash, concerned pieces could become flying projectiles if air bags would deploy. I have reported this to dealerships and GMC. Always told there is no recall. My value of vehicle is diminished because of this


Scott P. said
37 days ago
Sign me up. I have a 2011 GMC Yukon XL Denali. I have a crack in the dashboard on the left side of the passenger air bag and a much larger crack above the instrument cluster over the steering wheel. Sad, GMC will not stand behind a known defect like this on a $68k vehicle.


Kyle M. said
37 days ago
I have a 2013 GMC Sierra with 50,000 miles that gets the best care to prevent these things from happening my dash just cracked


John L. said
36 days ago
Same issues cracked dash on my 2007 2500 hd cracked dash near air bag


Lance D. said
35 days ago
Similar issue. 2013 Yukon XL Denali with cracked dashboard on driver side above instrument panel and on passenger side at the airbag. Clips are also broken at the center of dashboard behind front speaker.


Ken P. said
35 days ago
I have replaced the dash in my 2011 Denali twice. My third dash is cracking severely with pieces beginning to fall out. GM dealership would not even speak to me about replacement.


Julie K. said
34 days ago
My dashboard has crack on a 2011 GMC Yukon Denali with now 80,000 miles. It cracked at about 70,000. I got a quote for $1,000.00 to replace this dashboard.


Misty V. said
32 days ago
I have a 2010 Chevy Suburban LTZ 118,000 miles with a crack on corner side dash of passenger airbag.


Crystal W. said
31 days ago
2011 Chevy Tahoe has a crack above the steering wheel on the dash. I called Gm and they told me to take it to the dealer to have it inspected. They said I would have to pay to have it checked out. This is crazy and needs to be fixed.


RANDAL J. said
31 days ago
Wow, I discovered this on my 2013 Yukon just this week, and called dealership and was referred to the GMC complaint dept. I started to read all the other comments on the GM website about this and couldn't believe what is surely a defective situation that should be recalled and something better to replace it with.


Frank S. said
31 days ago
2007 GMC Yukon SLT 5.3 (Flex) -- Major cracks above instrument cluster (front to back), middle of the dash toward the rear, and around passenger airbag cover. Instrument cluster PRNDL and odometer readings just went out as well. Dashboard is 100% defective; GM should stand behind its product.


Erik W. said
30 days ago
2007 GMC Yukon SLT 5.3 - Major crack on the passenger side where the airbag sits as well as on the drivers side towards the windshield, the build quality and attention to detail after owning this is not acceptable and should be replaced.


John C. said
30 days ago
2012 Yukon XL - Cracks in dashboard - way beyond normal and dangerous because of the air bag being at the crack -


Jeff B. said
29 days ago
Same issue, 2007 GMC Yukon. Dash cracked at passenger airbag and left side of instrument panel.


Nicole W. said
27 days ago
I have a crack on my 2012 U conn - from the passenger airbag up and do to carrying children in my vehicle I am a little worried this is unsafe as it may deploy


mike m. said
27 days ago
same problem cracked dash where the airbag will deploy.


mike m. said
27 days ago
same problem cracked dash where the airbag will deploy.


Timothy M. said
25 days ago
I own a 2013 Tahoe and have the same problem. I have two cracks in the dashboard. One above the steering column and the other near the passenger airbag.


Dwayne K. said
25 days ago
I have a 2010 Chevy Tahoe ltz 82000 miles. Interior is like new all except the dash board. It has multiple cracks in it including in front of the driver and on the passenger side around the air bag. Very dangerous if me or my family ever gets involved into a accident. Would like GM to correct this issue. I'm 36 years old and have always owned gm vehicles and would like to continue. So GM please correct this issue.


Tracy B. said
25 days ago
I do not have any issues at this time, however I do own a traverse 2011 and do not want any issues with my vehicle , please fix before there are any.


Robert C. said
24 days ago
Chevy response is you pay for the dash, they will put it in.

junk. if the airbag goes off, there is going to be a major issue...shattered plastic throughout. They need to step up to the plate.


Geoff S. said
24 days ago
2009 Avalanche. Dash is falling apart, cracked all over.


Chad W. said
24 days ago
I have a 2011 GMC Sierra 2500 Denali with a cracked dash above the instrument cluster and in the upper left corner of the airbag molding


Chad W. said
24 days ago
Everyone having issues with a cracking dash needs to file a complaint with the national highway transportation board. Here is the number (888) 327-4236.


Paul M. said
23 days ago
Yes. I have a 2008 Yukon Hybrid with same problems. Lillington, N.C.


Paul M. said
23 days ago
Yes. I have a 2008 Yukon Hybrid with same problems. Lillington, N.C.


Shawna G. said
21 days ago
I would like to join this lawsuit I have the same problem 2007 GMC Yukon. Dash cracked at passenger airbag and left side of instrument panel. I’m starting to have small pieces coming apart and falling from the dash. I’m concerned about the damage it can cause my children if I’m in an accident.


scott j. said
17 days ago
I would like to join the lawsuit as well, I have a 2011 Chevy Tahoe LT The driver side dash has multiple cracks above the steering column along with cracks around the passenger airbag. I fear that the dash may cause serious injury by flying pieces if involved in a collision.


scott j. said
17 days ago
I would like to join the lawsuit as well, I have a 2011 Chevy Tahoe LT The driver side dash has multiple cracks above the steering column along with cracks around the passenger airbag. I fear that the dash may cause serious injury by flying pieces if involved in a collision.


Charlie D. said
17 days ago
My 2010 Yukon is cracking at the airbag and above the dash hump. I have 76 k miles on it and the truck is in perfect condition


Kevin S. said
15 days ago
Crack in dashboard near airbag, same crack on my son in law's vehicleas on his brother in law's vehicle as well as friend's vehicle. All are 2012 Silverado's


Alissa W. said
14 days ago
Cracked dashboard running towards the passenger airbag, above the steering column in 2 places, left lower window cracked into pieces


Alissa W. said
14 days ago
Cracked dashboard running towards the passenger airbag, above the steering column in 2 places, left lower window cracked into pieces


Austin G. said
12 days ago
2007 Tahoe cracked dash
Do not call.


Gerard N. said
11 days ago
Mine also cracked right in the middle and over by the passenger air bag


Jose G. said
11 days ago
denali 2009 cracks everywhere. too ,many to count


Jose G. said
11 days ago
denali 2009 cracks everywhere. too ,many to count


Tracy A. said
11 days ago
I have a 2011 Tahoe with 37,000 miles on it. Has barely left the garage. The dealership told me the cracled dash was because of sun damage. The vehicle as not been in the sun. I have the same 2 cracks in the dash that everyone else is reporting., over steering column and over passenger airbag.


John C. said
8 days ago
2013 Avalanche LTZ with two cracks in dashboard causing vibration and extending cracks.


Jeffrey V. said
8 days ago
2011 GMC Denali Dashboard cracked in several places.


Steven L. said
7 days ago
Same issue with 2012 Yukon Denali


Jesse W. said
5 days ago
I have a 2007 Cadillac Escalade my front upper section of my dashboard is cracked in three places . There is still plenty of life left in his vehicle and I would like it replaced .


conrad l. said
3 days ago
2013 Chevy Avalanche, dash cracked in several spots, area of emphasis is where the airbag would deploy from underneath the dash. Jagged edges may compromise the airbags when deployed.


conrad l. said
3 days ago
2013 Chevy Avalanche, dash cracked in several spots, area of emphasis is where the airbag would deploy from underneath the dash. Jagged edges may compromise the airbags when deployed.


Jerry R. said
3 days ago
2012 Chevy Avalanche, dash cracked at corner of center speaker. 2000 plus to repair locally at a dealership. Called GM Canada and their response was that the vehicle is out of warranty and I could not be compensated. I mentioned to the representative how we bailed out GM several years ago with the economic collapse back in 2009, saved millions of jobs, and they couldn't return the favor. Thank you GM for nothing, next time no bail out, let them bail themselves out!


Tim H. said
3 days ago
2011 Chevy Suburban LTZ with 119K miles. Dash cracked on left side of passenger airbag.


Dana N. said
3 days ago
2009 Tahoe with a crack dash on the left side of the airbag


Stephen H. said
3 days ago
2012 GMC Sierra 121000 miles dash just cracked in front of steering wheel and by passenger side airbag . I would like to join this lawsuit.


Derek H. said
2 days ago
2011 Yukon Denali with 3 large dashboard cracks


Peter O. said
1 days ago
2013 Yukon Denali AWD - same issue. Crack on top of dash that leads from air bag corner inward toward windshield. Dealer said too bad - haven't seen this problem before - not covered by any warranty including my Platinum coverage which is still good for quite a while.


Jacqueline C. said
1 days ago
I wasn't aware Tht the cluster was bad.my cluster went out driving from Florida I have a 2006 check Durban.


Jacqueline C. said
1 days ago
Wasn't notified about the cluster going bad.


John C. said
1 days ago
I have a 2011 Yukon XL I made several calls to GM they informed me to take it to a GM authorized dealer which I did with no satisfaction. I have a crack That started in May about an inch long and has grown to several inches . It has no sign of stopping until it reaches my speedometer cluster . This time GM will not cover the problem even though it appears to be defective material

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