General Motors named in class action lawsuit over defective dashboards

General Motors

 

 

This is a class action lawsuit alleging that GM’s single panel dash board installations are inherently defective, prone to crack, and create an unreasonable safety hazard

 

As alleged, all GM Vehicles have Defective Dashboards that are designed, manufactured, and/or installed in such a way that they will crack. The cracks occur in GM Vehicles stored in all environments and in substantially uniform locations and presentations on the instrument panel. GM knew all this when it marketed and sold the GM Vehicles. To this day, GM is engaged in a systematic campaign to conceal the Defective Dashboards and the related safety risks—falsely representing to customers that the cracks are merely cosmetic.

 

According to the complaint, the Defective Dashboards reduce the GM Vehicles’ value and compromise the safe deployment of the airbags. Because GM has not remedied the defects in the dashboards installed on the GM Vehicles, a customer who replaces a Defective Dashboard would simply receive another Defective Dashboard. The cost to replace the Defective Dashboard with another Defective Dashboard, including parts and labor, can exceed $2000 for Plaintiffs and class members. Worse still, GM has failed and refused to cover the necessary repair and replacement under its warranty.

As a result of GM’s practices, Plaintiffs and the other Class members have suffered injury in fact and have lost money or property, including economic damages.

Complaint


Kevin L. said
102 days ago
I would like to join this class action suit from the state of Arizona.
I purchased a brand new 2011 Silverado November of 2010.. The passenger side dashboard cracked right after my extended bumper to bumper warranty expired and the dealer declined my claim for the repairs. I want to pursue compensation for my personal damages due to GM’s negligence.


Josh E. said
85 days ago
I have a 2010 Sierra Denali with 50k miles, this truck has been well taken care of and the dash cracked in 2 places.


James D. said
85 days ago
2014 Yukon cracked dash first crack


Chris M. said
85 days ago
2011 GMC Yukon dash cracked in multiple places. Sane spots as many others


Cliff P. said
85 days ago
2012 50k miles and baby had it detailed every 6mo to prevent this


Andy H. said
84 days ago
2009 Suburban with Cracked dash in 2 places. Air Bag not working.


Benjamin C. said
84 days ago
2011 silverado with 90k miles and many cracks


Janet W. said
84 days ago
2010 Chevy tahoe, dash crack, doesn't matter how many miles I have, it's been taken care of since day 1.


Shelly P. said
83 days ago
I have the exact same issues as those described in Lawsuit. I live in Kansas and own a 2010 Chevrolet Tahoe with about 135,000 miles. My dash is cracked above where the airbag sits and an even larger crack above my instrument panel. It does devalue my vehicle and is a very costly repair. I'm hoping to contact GM. The Chevrolet dealership that services my vehicle has offered no help or financial assistance. This is very frustrating considering these vehicles have a pretty hefty price tag!


Travis P. said
80 days ago
2010 Chevrolet Tahoe. Just over 100K. Always kept inside. Several cracks and about to fall apart. Horrible!!


Jennifer A. said
80 days ago
I have a 2007 Chevrolet Tahoe and my dash cracked the first time almost a year ago and now has developed a second crack on the passenger side. These cracks are close the air bag and should the air bag deploy serious injury could develop.


timothy h. said
80 days ago
bought a 2007 GMC sierra 2500 HD October 2017. Didn`t realize the dash was cracked in two places,above the gauge panel and passenger airbag area.Told dealer about it and was told "oh well that`s what happens".


Dan S. said
79 days ago
I have the same issue on my 2013 GMC Yukon XL Denali with 52,000 miles.


chris r. said
77 days ago
2012 silverado dash crack at air bag only 69000 miles dealership will not repair


Blake W. said
77 days ago
I own a 2011 Silverado at about 120k miles. Dash began cracking at front left corner of passenger airbag and has now spread to driver side and is crawling up the instrument cowl (sound familiar?) in less than six months. Called local Chevy dealer to ask about cost of replacement ($1,400 at least) and if GM was offering anything in regard to this. When I talked about the potential dangers of an airbag deployment, he paused. The technician then asked for me to hold and, returning to the phone, sounded like he was now reading from a prompt. He said that "if the airbag went off, most of the dashboard fragments would go up and not towards the interior of the car." They do not believe this poses a threat. What kind of response is that? Aside from the potential safety hazards most of us are worried about, how does a company get away with putting out a known broken product and your only option is to replace with the very same poorly made product at an exorbitant cost that will undoubtedly break again? GM needs to make this right.


Judd B. said
77 days ago
2007 Tahoe with 130,000 miles, Same cracks in pretty much the same location, 4 cracks total on my dashboard that started at about 78,000 miles and have grown over time.


Nikolas C. said
77 days ago
I have had the same issue on multiple vehicles (2006 Tahoe and 2010 Suburban). GM covered half the cost on both and I ended up paying around $500 each to have them fixed.


Terry F. said
77 days ago
I own a 2011 Chevy Tahoe that has a cracked dash that started on the passenger side by the Air Bag and within a month is now coming up both sides of the instrument cluster on the driver's side....


Tod S. said
76 days ago
I have a 2008 Chevy Avalanche with a crack in the dash near the airbag that seems dangerous


Noe M. said
76 days ago
I have the same issue with the crack on the left side of the passanger air bag on my 2009 GMC Yukon Denali with 126000 miles


Samuel K. said
76 days ago
I have a 2009 Chevrolet Suburban, 2 Cracks on Dash above Instrument Cluster, cracks both sides of Passenger side Airbag.


AMANDA R. said
76 days ago
I have a 2011 chevy tahoe and a 2012 chevy pick up same issues in both.


Solomon S. said
76 days ago
2013 yukon denali with three cracks. Contacted GM but they dont care the slightest.


Stephen L. said
76 days ago
I have a 2009 GMC 2500 truck and a 2007 GMC Yukon same issue the dashes are cracking everywhere.i contacted gm and they basically acted like that was 1st case they heard of like I am stupid.i haven't seen a gm vehicle with this style dash that isn't cracking.


Alex S. said
76 days ago
I have a 2011 silverado. My dash is cracked bybthe air bag and the drivers side. This is ridiculous.


Richard B. said
76 days ago
I have a 2007 Chevy Tahoe with a cracked dash on the right side by the airbag! I filed a complaint and haven't heard a word. I would like GM to replace my dash!!!


Richard B. said
76 days ago
I have a 2007 Chevy Tahoe with a cracked dash on the right side by the airbag! I filed a complaint and haven't heard a word. I would like GM to replace my dash!!!


Cory W. said
76 days ago
I also have a 2012 GMC sierra and have taken well care of my truck ,the warranty wasn't even offered on this matter.


Willaim C. said
76 days ago
2008 Avalanche LTZ with the same cracked dash issue, it started in the some location left side corner passenger airbag and then moved to the middle driver console with multiple cracks and now it rattles with ever bump. GM needs to step up and correct this obvious design flaw.


Kevin P. said
76 days ago
I have a 2008 Silverado 1500 LT. 112000 miles on it with all the cracks as everyone else's. I bought mine new and take very good care of it. I really want another Chevy but they need to step up and remedy this


Jason H. said
76 days ago
Same issues


Frank J. said
76 days ago
Same issue 2009 GMC Yukon Denali XL


Timothy S. said
76 days ago
I have a 2011 Silverado that has 130000 on it with a cracked dash above passenger airbag. Contacted dealer and got the same run arround.


Rebecca H. said
76 days ago
In 2011 i purchased a 2009 gmc sierra crew cab after owning it approximately 6 months the dash on the passengers side developed a small crack at the airbag i was told by the dealer i would have to pay to replace the dash it was not covered by warranty the vehicle was not even 3 yrs old at the time this crack has progressively gotten worse .i also own a 2007 silverado it to has a crack in the same area but is much worse


Kenneth E. said
74 days ago
I have 2011 GMC Sierra Denali w/ 74k mi. Cracks in dash in same places as everyone else. Corner of passenger side airbag and up and over the instrument pod. My truck is in immaculate condition except for the cracked and ugly dash.


Ethan B. said
72 days ago
Same issue on my 2012 Chevy Avalanche w/ 80k miles


Breann G. said
71 days ago
I have a Chevy Silverado with a very bad cracked dash around the airbag


Chad W. said
69 days ago
2008 Silverado LTZ cracked in 3 places


Lisa L. said
64 days ago
2013 Chevy suburban crack passenger side left of airbag. Truck has 40,000 miles.


Michael D. said
64 days ago
2011 GMC Yukon XL same issue. Would like it fixed. As this isn't the consumers fault.


Rachel M. said
64 days ago
2007 Chevy Tahoe have same issue. Dash is cracked passenger side left of airbag and on drivers side dash board. This is very alarming being I have 3 children and the fear of an accident and the dash falling apart and broken pieces flying at us is very alarming! I want my dash fixed.


Sherlyn V. said
64 days ago
2013 Taho LTZ in wonderful condition with dashboard cracked. My vechile is kept in my garage thus matter is Perceptible I paid too much money for my vehicle to have the value depreciated by cracks


Sherlyn V. said
64 days ago
2013 Taho LTZ in wonderful condition with dashboard cracked. My vechile is kept in my garage thus matter is Perceptible I paid too much money for my vehicle to have the value depreciated by cracks


Ed B. said
64 days ago
2013 Tahoe LTZ with two enormous cracks-one over instrument cluster and the other going into air bag on passenger side. Vehicle dash started to crack at less than 30,000 mls. Garage kept in Florida never in the snow. Cecil Clark Chevy in Leesburg, Fl to replace at cost of $600. Hopefully it will not crack again


Jacob M. said
64 days ago
2007 Chevrolet Silverado cracked from front to airbag. Another crack from airbag to radio/air vent bezel.


Amber C. said
64 days ago
20070 Chevy Tahoe. One crack above instrument cluster and another going from radio/vent into the passenger airbag. Cracks appeared less than two years after purchase.


Joshua A. said
64 days ago
I have a 2010 Chevrolet 2500HD LTZ that has 3 cracks in the dash. am I eligible for this lawsuit?


Richard R. said
64 days ago
I have a 2010 Chevrolet Silverado C1500k that has cracked from front to airbag.


Sandra P. said
64 days ago
I have a 2011 Suburban with less than 50,000 miles with a cracked dash


stephen d. said
64 days ago
In 2010 i purchased a 2010 after owning it approximately 5 months the dash on the passengers side developed a small crack at the airbag i was told by the dealer i would have to pay to replace the dash it was not covered by warranty the vehicle was not even 3 yrs old at the time this crack has progressively gotten worse it is all over the dash now.


Harold H. said
64 days ago
2008 Silverado LT Extended Cab bought in 2010 with 22,000 mile on it. Before 77,000miles dassh cracked in two places at the left front corner of passenger air bag and one place at the front center of the air bag. also cracked at three places at left front of instrument cowl. There is now a 1" x 2" hole there where the piece between two of those cracks fell out. Looks terrible and definitely will reduced resale value.


David T. said
64 days ago
2010 GMC Sierra. Dash cracked at 55k miles. Called GM they replaced it with a $100 deducible from me. It lasted another 40k miles and the one they replaced it with also cracked.


David T. said
64 days ago
2010 GMC Sierra. Dash cracked at 55k miles. Called GM they replaced it with a $100 deducible from me. It lasted another 40k miles and the one they replaced it with also cracked.


Robert E. said
64 days ago
2007 Chevy Tahoe LT. Purchased truck in 2011 and over the last 6 years my dash has cracks and chips miasing. I used a sun visor and i still had cracks.


Robert W. said
64 days ago
Had 2 vehicles with this issue, a 2011 Suburban and now my current 2011 Yukon XL Denali. I want the dash fixed, thats it.


Joseph D. said
63 days ago
I have a 2013 Z71 with 2 large cracks.


Erick C. said
63 days ago
2012 GMC Denali HD. Very well taken care of truck with a cracked dash right above instrument cluster.


Danny C. said
63 days ago
2013 GMC Sierra SLT 33000 miles. Sits in garage when it’s not being driven. Dash has cracked in both places above cluster has 3 cracks and to left side of air bag. This is ridiculous my truck looks other than dash.


Scott B. said
63 days ago
Passenger side of dash is cracked on my 2011 3500hd 4x4 Duramax. Truck has never been wrecked


Ryan T. said
63 days ago
2009 LTZ Z71 Silverado, dash is cracked in both spots.


Patricia N. said
63 days ago
2010 Denali 60,000 miles. Dash is cracked in two areas ... driver side above car instruments and passenger side left air bag corner. Car spends most of the time in the garage.


Jeremy P. said
62 days ago
2012 GMC Sierra Crew cab
Has always been well kept and covered in garage. The dash cracked about two years ago and the dealerships refuse to do anything about it. This obviously seems to be a recall issue and the Manufacturer should be responsible for this.


Melisa H. said
61 days ago
I own a 2013 Chevy Suburban LTZ. My dash is completely cracked just above the instrument panel and has 2 cracks above the passenger air bag. My husband owns a 2013 Tahoe LTZ and his has cracks above the passenger airbag. 2 vehicles purchased used in 2 different states with the same cracks. Warranty will not cover the replacement. Chevy wanted over $1200 to replace.


CAMILLE B. said
61 days ago
2013 avalanche with 39000 miles on it. Always garage and has 2 large cracks already


Phil Y. said
59 days ago
Just bought a 2010 Tahoe. Two cracks in my dash!


Jorge G. said
59 days ago
2012 silverado got cracks in the dash aswell


Richard S. said
59 days ago
I have a 2013 tahoe. I bought it in 2014 40,000 miles $38000.00. May 15 2017. Got in and saw the dashboard cracked at passagener side air bag. I tried BBB first they wouldn't. Tried cusumer protection agencie that wouldn't help. Filed a complaint with NHTSA, they probably want do anything either but at least they know about the problem.


Richard S. said
59 days ago
I have a 2013 tahoe. I bought it in 2014 40,000 miles $38000.00. May 15 2017. Got in and saw the dashboard cracked at passagener side air bag. I tried BBB first they wouldn't. Tried cusumer protection agencie that wouldn't help. Filed a complaint with NHTSA, they probably want do anything either but at least they know about the problem.


Sean W. said
57 days ago
Our 2010 Chevy Avalanche is one affected by this issue, how do we get included in the lawsuit?


Kelly H. said
56 days ago
Cracked dash in multiple areas around airbag cut out.


Keanen S. said
55 days ago
I have had a 2007 GMC Yukon and a 2010 Chevy Tahoe. Both dashes cracked in the exact same places. 1 by the passengers side airbags and the other on the drivers side over the instrument cluster. Very poor workmanship and Design!


Yolanda L. said
55 days ago
Dashboard in 2013 Yukon xl is cracked over instrument cluster as well as the passenger airbag


Donald D. said
52 days ago
Have a Chevrolet Tahoe LTZ 2007 and the dashboard is cracked.


Steve B. said
46 days ago
2012 Yukon XL Denali. Dash cracked at 60k miles. Really need GM to step up and make this right.


Jill S. said
46 days ago
I have a2011 GMC Sierra that the dash is cracking also. How do I become included in the suit?


WILL S. said
43 days ago
I have the exact same issue on my 2010 GMC Yukon XL, one long crack above the instrument cluster and one by the passenger air bag.


Mandy l. said
39 days ago
2007 Tahoe cracked dash


Pete N. said
34 days ago
07 tahoe cracked dashboard


Richard S. said
34 days ago
Please include me, 2011 GMC Denali, dash is cracked up. They not only should replace these, they need to have them remade, if they replace them with the same garbage parts it’s just going to happen again.


Jarrett P. said
33 days ago
2010 Tahoe with cracked dash!


Jeff R. said
28 days ago
2007 GMC Sierra, always garaged, well taken care of. There is the usual crack by the passenger airbag and the front dash piece is cracked totally in half. GM needs to fix this!


Jeffrey B. said
23 days ago
I have a 2008 GMC Yukon Denali XL and have noticed that I too have 2 cracks in my dashboard. One is on the passenger side near the airbag area and the other is on my drivers side. I have my truck detailed once a week - it's a VERY well kept vehicle...everyone thinks it's newer than it actually is.


Kenneth C. said
22 days ago
I have a 2007 Yukon that has 2 cracks in the dashboard. I mentioned it to a buddy of mine that also has a Yukon. I found it very ironic that he had cracks in almost the exact same spots as me. One is on the passenger side right by the airbag. The other is on the driver side.


said
20 days ago


Donald B. said
20 days ago
i have a 2010Tahoe with 128000miles and the dash board is cracked at the instrument cluster.


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20 days ago


said
20 days ago


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20 days ago


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19 days ago


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19 days ago


Josh W. said
17 days ago
I have a 2010 Tahoe with 4 cracks, all in stress points. I would like more info.


Tim N. said
14 days ago
2011 Surburban LTZ. Dash cracked over airbag first, then multiple cracks as the clips become loose and dash is now unsafe. It's good to see so many complaints as I will take them to court if something happens. Millions $


Tim N. said
14 days ago
2011 Surburban LTZ. Dash cracked over airbag first, then multiple cracks as the clips become loose and dash is now unsafe. It's good to see so many complaints as I will take them to court if something happens. Millions $


Regina R. said
14 days ago
2011 Chevy Silverado my dash is cracked all around the passenger airbag. It's to a point to where I'm afraid to drive it. Only 78000 miles on it. Please help. I don't have the extra money to fix it myself.


Regina R. said
14 days ago
2011 Chevy Silverado my dash is cracked all around the passenger airbag. It's to a point to where I'm afraid to drive it. Only 78000 miles on it. Please help. I don't have the extra money to fix it myself.


Norman P. said
11 days ago
Same cracking dash on 2007 GMC 2500 Duramax


Sharon W. said
10 days ago
I have a Yukon Denali with the same issue. While covered under warranty, I was told the dash panel cost too much to be replaced.


juan h. said
6 days ago
I have a suburban 2007 and the dashboard is creaked in 2 places, this is dangerous when deploy air bag for the passenger side and the driver side.
It some accident happen will lawsuit to GM.


Alyssa G. said
6 days ago
I have a 2012 Yukon Denali. The dashboard first became loose in the center then eventually cracked on the driver side right above the speedometer panel. Sounds like the same issue as everyone else!


Emerald A. said
5 days ago
My dash is not only cracked, but there’s a hole and I have a piece of plastic that fits perfectly into that hole. 2010 Sierra.


Melissa C. said
5 days ago
I have a 2008 Denali XL with a cracked dashboard


chyrle h. said
3 days ago
I have two crack on 2011 tahoe on the dashboard


Dana M. said
3 days ago
I have a 2010 Tahoe with two cracks in the dashboard.


Tamera V. said
2 days ago
The dashboard in our 2011 Chevy Tahoe just cracked by the passenger airbag cover.


Brigid L. said
17 hours ago
I have a 2011 Yukon Denali that is cracked as well.


Brigid L. said
17 hours ago
I have a 2011 Yukon Denali that is cracked as well.


Patrick Z. said
50 minutes ago
I have a 2008 Silverado crew cab. Developed a small crack above the passenger airbag 6 months after I got it. Now above the instrument panel I have a 6 in. Crack in 2 places.

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