General Motors named in class action lawsuit over defect in 2010-2017 Chevrolet Equinox vehicles which leads to excess oil consumption

General Motors

 

 

 

GM designed, manufactured, distributed, marketed, sold, and leased Model Year 2010- 2017 Chevrolet Equinox vehicles with 2.4-liter engines (“Class Vehicles” or “Vehicles”) to Plaintiff and Class Members.

As alleged, prior to 2010, GM knew that the Class Vehicles contained one or more design and/or manufacturing defects, including, but not limited to, defects contained in the Class Vehicles’ engines that cause them to be unable to properly utilize the engine oil and, in fact, to improperly burn off and/or consume abnormally high amounts of oil (the “Oil Consumption Defect.”)

The Oil Consumption Defect is a safety concern because it prevents the engine from maintaining the proper level of engine oil, causing excessive oil consumption that cannot be reasonably anticipated or predicted. Therefore, the Oil Consumption Defect is unreasonably dangerous because it can cause engine failure while the Class Vehicles are in operation at any time and under any driving conditions or speeds, exposing the Class Vehicle drivers, their passengers, and others who share the road with them to serious risks of accidents and injury.

Because the Oil Consumption Defect can cause the Class Vehicles to consume unacceptably high amounts of engine oil, the rate of oil consumption for some Class Vehicles can be as high as one quart of oil per 1,000 miles driven. The Oil Consumption Defect thus requires the addition of substantial amounts of oil between scheduled oil changes and can even result in engine damage. As a result of the Oil Consumption Defect, its potential safety hazards, and GM’s refusal to acknowledge and fix the problem, many consumers have resorted to purchasing an extra supply of oil and carrying it with them at all times when driving.

The complaint claims GM knew of and concealed the existence of the Oil Consumption Defect contained in every Class Vehicle, along with the attendant dangerous safety problems and associated costs, from Plaintiff and Class Members at the time they purchased or leased their Class Vehicles and thereafter. GM’s concealment caused Plaintiffs and Class Members to experience the Oil Consumption Defect throughout the life of the Class Vehicles, which includes use within the warranty period.

Despite notice of the Oil Consumption Defect from various internal sources, GM has not recalled the Class Vehicles to repair the defect, has not offered all of its customers a suitable repair or replacement free of charge, and has not offered to reimburse all Class Vehicle owners and leaseholders who incurred costs relating to the defect, including, but not limited to, costs related to inspections, diagnosis, repairs, and unreasonably frequent oil changes/additions between scheduled oil changes.

As a result of their reliance on GM’s omissions and/or affirmative misrepresentations, owners and/or lessees of the Class Vehicles have suffered ascertainable losses of money, property, and/or of value of their Class Vehicles.

Complaint


Joseph L. said
327 days ago
i'm having the issue. was told by chevy my vin # was one of the problem cars my car has 43000 miles now doing oil consumption test. first time test 1 quart low now going on second 1000 mile test.


Joseph L. said
327 days ago
i'm having the issue. was told by chevy my vin # was one of the problem cars my car has 43000 miles now doing oil consumption test. first time test 1 quart low now going on second 1000 mile test.


Davy P. said
323 days ago
I have a 2012 GMC Terrain with the 2.4 engine and got the letter about oil rings. It was using more and more oil 1 qt in less than 1000 miles and just when I was going to take it in due to the letter it got to where it wouldn't idle anymore. When they did the diagnostic it indicated timing problem. Estimate $1900.00+. Whoa NOW I am UNHAPPY.
I look on youtube and find this.. https://www.youtube.com/watch?v=aEEuyunUhgs&t=11s
This mechanic posted how he finds LOTS of timing chain defects causing excessive oil consumption in that same engine.
That post was 2 years old. I think they are covering up that defect.


David A. said
295 days ago
I am currently paying off my My 2012 Chevy Equinox, the Manufacturers warranty has expired since the summer of 2017 I currently have been experience experiencing my car stall whenever the breakers applied and it’s constantly jerking. My oil changes have been up to date as I never go over the suggested mileage provided by the Mechanics. Most recently My engine light on my dash board has turned on. I have dropped off my car at my local mechanic and await a diagnostics report


Jennifer W. said
275 days ago
I am experiencing this same issue with my 2013 Chevrolet Equinox! I thought it was the oil change place fault but it had started doing the same thing again!


NICHOLE D. said
270 days ago
I own a 2010 chevy equinox. At 80,000 miles my transmission blew on the interstate, at 85,000 I took it in for excessive oil consumption, at 89,000 they had to replace timing chain, piston and rings, at 106,000 miles it happened again and it was replaced again, now at 134,000 (with 29 more payments left on my loan) the timing chain has broke again and the dealership said it is so bad, that I need a new engine at the cost of $7,300. I am fighting with GM now to get them to foot the bill. It is at no fault of my own. The engine is garbage, timing chains should last the life of the engine.


Sara B. said
269 days ago
I’m having the same issues. I have a 2012 Equinox and I have had to get work on my transmission twice now because of issues he oil consumption. I constantly have to check my oil and add oil. Then a few days later I notice the shifting issue. Definitely sick of it.


Andre T. said
257 days ago
I havwa 2010 Check Equinox with a 2.4L engine. It has oil consumption problems. I'm having to put oil in it even before my next oil change, which is about 2000 miles away. I plan to take it to the dealership this week.


Marie W. said
247 days ago
I have a 2011 Chevy Equinox that has many mechanical problems. I have recently found online that GM has a recall on excessive oil consumption and there have been lawsuits filed. There have been numerous recalls on my car by GM besides the oil consumption problem including the high pressure fuel pump and some other issues. Due to this ongoing problem and other recalls with my vehicle, I have had to replace the high pressure fuel pump (twice), ABS Traction System, Catalytic Converter, Suspension for leaking struts, lower & rear control arm bushings, transmission and now just recently the throttle body.


Richard D. said
244 days ago
2011 Equinox. Oil consumption excessive. Timing chain problems twice.


Danielle V. said
243 days ago
2013 Equinox with excessive oil consumption.


Alfred T. said
238 days ago
I also have a 2010 equinox LT that has extremely oil consumption.
Many times under warranty I complain when I took for service at general motor dealer. I was told nothing was wrong. Every 4 days I had to buy 2 quarts of oil. Eventually I had to replace the engine.
GM has failed to address the issue causing me to fix this has been very costly.


PAMELA T. said
228 days ago
I have 2011 Equinox same issues


Frankie T. said
228 days ago
I purchased a 2013 Equinox in 2016. I am on time every 3000 for an oil change and I noticed everytime I'm ready to go out of town there is little to no oil in my car and no indication light came on. Fast forward to now.. My engine locked up due to low oil and now I have to pay to get it fixed. I know many others with the same car and the same problem with their Equinox.. The tow truck guy told me when he came and got my car that he had just picked up a car just like mine that same morning with the same issue.


Eric B. said
225 days ago
I had the same problem. Looking at $7,600.00 to repair.
My wife and child was almost KILLED on the interstate due to the problem.
I was never informed of the problem or aware.
Lost all oil on the interstate and car blew the rear main seal, i am so mad.


Tracy H. said
224 days ago
I have 2012 Chevy equinoxtjat is being monitored by local dealer under recall for my oil consumption which there is something wrong with having to check all the time. I have had GM cars in the past and all have never had therefore issues. I also have had issues with the intake and exhaust camshaft solenioids which made my car stall out at a light and engine light come on, replaced in July and started having same issue last month, had 1 replaced which probably did not need it because it was found I need my actuator replaced which provides to the solenoid. I will not have dealer do that because they want to charge an arm and a leg,.
My sister has a 2012 equinox and has the recall done for her oil and still consumed a ton and now needs her motor replaced which dealer /gm is not taking responsibility. So she is getting a lawyer and filled out paperwork for class action lawsuit,


Tracy H. said
224 days ago
I have 2012 Chevy equinoxtjat is being monitored by local dealer under recall for my oil consumption which there is something wrong with having to check all the time. I have had GM cars in the past and all have never had therefore issues. I also have had issues with the intake and exhaust camshaft solenioids which made my car stall out at a light and engine light come on, replaced in July and started having same issue last month, had 1 replaced which probably did not need it because it was found I need my actuator replaced which provides to the solenoid. I will not have dealer do that because they want to charge an arm and a leg,.
My sister has a 2012 equinox and has the recall done for her oil and still consumed a ton and now needs her motor replaced which dealer /gm is not taking responsibility. So she is getting a lawyer and filled out paperwork for class action lawsuit,


Jennifer G. said
224 days ago
2014 Chevy Equinox had regular oil changes no problem just driving on the road and the car stopped looked under the hood anf the all oil pouring out engine is now blown at chevy dealer with ni help from gm .


Jeffrey M. said
221 days ago
My car shut off I brought it to a garage they checked it my motor is shot 2013 equinox


Jeffrey M. said
221 days ago
My car shut off I brought it to a garage they checked it my motor is shot 2013 equinox


Jill O. said
219 days ago
Our 2010 Chevy Equinox motor was ruined from low oil! No warning signs! We purchased in March 2015 with 66,000 miles on it and have only put 12,000 miles on it. Regular oil changes and checked. Neither GM or dealer notified us of a “oil consumption” problem, or help in replacing the motor! Our vehicle is not paid off yet and was worthless at that point, so we had a “rebuilt” motor put in by the dealer. This whole ordeal cost us over $8,200! Please help all of us affected to hold GM accountable for reimbursement and to get these motors looked at for safety. Thank you!


Randy B. said
218 days ago
2013 with blown main seal pcv freezing issue,. Was told my Vin # is not included in the extended warranty. BS. They know this issue is with all 2.4 engines. I've read hundreds of hundreds of complaint s. We need help. Getting them to repair.


Ashley W. said
214 days ago
Same problem- now I'm having to attempt to trade my vehicle, but I've had so many problems that no one will offer me even remotely what I need to not be really upside down which is making my payment on any new vehicle unbearable. I can't drive my car and am paying an arm and a leg for my car payment still while having to constantly borrow family member's autos to get me to and from work. My vehicle is only 3 yrs old, it should not be doing this! They (local Chevy dealership) claimed it was my battery and catalytic converter and tried to charge me $1800 to fix it. But I confirmed with an independent auto shop that it's neither, it's something with the motor and it's burning oil faster than I can keep it in. Chevy needs to recall immediately!!!!


Ashley W. said
214 days ago
Addition to my previous response- my vehicle is a 2014 Chevy Equinox 1LT.


Ashley W. said
214 days ago
Addition to my previous response- my vehicle is a 2014 Chevy Equinox 1LT.


Tom d. said
214 days ago
I have the same problem, 2014 equinox burning oil, rings and pistons replaced under warranty, then the timing chain, lower seal and bearings at my cost!!!, got the car back on Friday, towed back to the dealer on Saturday, and today I was informed that that piston that recently was installed has now exploded!! Now waiting to see what GM is going to do!1


Carolee M. said
211 days ago
my 2012 chevy equinox has excessive oil consumption since the day i purchased it and chevy refuses to fix the major oil leak caused from the clogged part causing pressure which caused the leak. Same issue as bullitan 14882 which my car is not covered under they say!?


Wesley n. said
208 days ago
2012 equinox 107,000 miles always has burned oil problem caused
Rear seal to go and gm won't admit fault. Need to pressure with class action.



Rachel K. said
207 days ago
Since I've bought this car 3 years ago, I've put over 12000 into repairs including a brand new transmission at 84k miles.


Daryl M. said
207 days ago
2010 Chevy Equinox(118K KM, currently), bought CERTIFIED Pre-Owned from a GM dealer in Dec 2013, have excessive oil consumption, timing chain/idling issues. Somehow my vehicle is not on their list of ones have extended coverage for this known issue. Looking at $5000 to get it back on the road. This is an absolute lemon of a car.


Kristen N. said
206 days ago
I Bought my 2011 GMC Terrain new. Have had many issues with oil consumption. I have taken it to the dealer and he immediately checked th oil. Told me I was low, refilled it and told me to check it every 2-3 has fill ups. I had a similar issue last week. Shortly after, a light came on. While driving it to the dealer, I get engine power reduced and my car dies on the side of the highway. Towed to the dealer. Timing chain issue. Said it may be a cheap fix but labor getting in there will be over $2500, and not sure it will solve th issue. I’ve had so many issue with my car 🤬🤬🤬


David H. said
205 days ago
I own a 2012 Equinox and for the past 2 years I have fought with my dealer and GM concerning this oil consumption which eventually lead to having rings and pistons done, but engine still not right and now had to replace intake and exhaust cam actuators and just this week timing chains.
Costs have now risen to about $3000 and my personal mechanic says the next thing that will fail will be the catalytic convertor because it can't keep cleaning the exhaust fumes from the oil burning. Also, I have documentation from all of these trips to the dealerships and repairs.


Leon F. said
203 days ago
Yes I'm having the same problem, using oil and car cutting off


alba g. said
200 days ago
I own a 2012 Equinox and for the past 8 months i have been dealing with my local Chevy dealership concerning this oil consumption. Had pistons and rings replaced but still having problems with rattling engine, had to replace intake and exhaust actuators and now and and now catlytic converter needs to be replaced as a result of all the burning oil. GM does not cover under the extended warranty and my motor does not work as a result of being run with no oil. since this vehicle would not notify it was low on oil and oil changes were always done within the required mileage. I purchased this car with 10,000 miles and since then i noticed it was consuming lots of oil, there were several times that it will lose power in the freeway, once i was trying to cross a street and the car wouldn't respond, almost got hit by a car.


alba g. said
200 days ago
I own a 2012 Equinox and for the past 8 months i have been dealing with my local Chevy dealership concerning this oil consumption. Had pistons and rings replaced but still having problems with rattling engine, had to replace intake and exhaust actuators and now and and now catlytic converter needs to be replaced as a result of all the burning oil. GM does not cover under the extended warranty and my motor does not work as a result of being run with no oil. since this vehicle would not notify it was low on oil and oil changes were always done within the required mileage. I purchased this car with 10,000 miles and since then i noticed it was consuming lots of oil, there were several times that it will lose power in the freeway, once i was trying to cross a street and the car wouldn't respond, almost got hit by a car.


Donna M. said
200 days ago
Have a 2010 Chevy Equinox had the oil problem first and took to a Chevy dealer where they repaired the lower unit that was at 79000 miles where they only replaced the lower unit and not the upper unit, now at 150000 the engine blew the connecting rod out the side and left me stranded on the highway. We now have purchased another motor and was told that this one will do the same thing. Cars are not cheap to purchase, and I thought that this would be the last car that I would have to buy. NOT!!!! I had to buy another car with no trade in. While having friend and families looking for a new motor found out that Chevy Equinox with "W" in the VIN where in the Chevy Cavalier, a small economy car not and SUV and can't with stand the strain of the weight or strain. We have always changed the oil at 3000 miles


Randy B. said
199 days ago
I am one of the many who own a 2013 equinox with the known issues PCV valve plugged blown main seal now oil is coming out the tail pipe as it runs. Good old GM says they don't have that issue with the 2.4 l8tr engine in mine pet vin# but yet can't explain the cause of the issue. Poor design 61000 miles and I have a car that is junk. I hope to check that this gets pursued and not just talk. Been back and fourth with GM and getting nowhere, it's pretty bad when the dealer service depths agree there is no difference in the engines but corporate America again gets to screw over the consumer. GM quality site has gone back to the 70s


Dan M. said
197 days ago
My 2013 is using excessive amount of oil. I called GM and they say my vin is not covered.


Kay E. said
197 days ago
I have a 2012 and 73,000 and my engine blew because of the timing chain. It was just out of warranty so I had to pay out of pocket to put a new engine in it.


Barbara W. said
196 days ago
2011 Equinox. Torque seal, housing seal, axle seal leaking oil. Replaced torque conver seal, torque convertor housing seal, and axle seal both. P0171 - system running lean due to misfire on start up and air leak. Repaired leaking vacuum system at intake. All done while under warranty...now warranty is done. Guess what?!!! Transmission just died. In traffic. Something about wave plate issue? $4470.92 CAD for a GM rebuild and install. I'm still making payments on the vehicle. It was a cpo purchase.


Robert R. said
193 days ago
2013 equinox 114,000 miles, rear main seal went out do to oil consumption problem causing moisture and freezing of PCV which caused rear main seal blowout. problem is addressed by GM under service bulletin 14882 (covers cars less then 10 years old with less then 120k miles with 2.4L engine). I was told my car was not covered under that SB 14882 as my car was unaffected by this, Myself and my broken car with frozen PCV leaking oil all over my driveway disagree!!


Holli B. said
190 days ago
I bought my 2010 used a year ago with 82,000.00 miles. I just got off of the phone with my mechanic who says I have to replace the engine. It has been the worst car I have ever owned. I have put so much money into this car and still owe on it and will have to be upside down on my payoff since I have a newborn and can't afford to be stranded again on the highway after it stalls and dies.


Amy s. said
190 days ago
2012 equinox. 84,000 miles rear main seal blew causing oil to be everywhere. Bulletin 14882 says it will cover, but my vin number didnt qualify. Get it back from shop 2,000 dollars later, drive 20 miles and transmission goes out. We need help with a lawsuit. There are many of us with this problem!!


James T. said
189 days ago
We have a 2011 Chevy Equinox we bought it used in Oct 2016 it had right at 80,000 miles on it well in September of 2017 I was driving it and it shut off locked up all power steering and brakes we had our mechanic take a look at it and it needs a ton of work, 1. A new motor 2. Timing chain 3. Oil rings 4. It uses oil like crazy these are just a few of many things wrong with it! But better yet my mechanic calls GM and they are not making the motors for these cars any longer and we can’t get GM to give us a straight answer, it’s a extremely dangerous car to have as there are many close calls with the malfunctioning of this Car, I believe that GM/Chevrolet should stand behind this product and correct the problems on their dime we bought this product and it’s failed miserably!!


Richard J. said
188 days ago
I have a 2013 Equinox has used 9 quarts of oil in the last 6,000 miles between 2 oil changes. First time car start bucking at a stop sign that is an indication that their is less than 4-5 quarts of oil in the engine


Trevor H. said
185 days ago
Car shutting off, engine rattling, car shaking violently, oil being consumed rapidly. Car currently in shop for the same issue within the last two months. Chevy is trying to charge me 700 and 1800 respectively.


Chad B. said
185 days ago
I have a 2013 Chevy Equinox That has an oil consumption issue. It uses appro2-3 quarts of oil at least between oil changes. The dealership will not do the test without permission from GM.


Sarah W. said
184 days ago
I have a 2012 Chevy Equinox we noticed it was using only after a road trip. We get my oil changed every 3000 miles. The dealership we took my car to, knew my car was using oil and said most equinox's do. My timing chain needed replaced, which was under the warranty. Then my Catalytic converter went out, that too was under warranty. One day while getting gas my husband noticed there was something leaking under my car, it was oil. when it was parked, it left a HUGE puddle of oil under my car. Towed it to the shop and it was the real main seal had gone bad. Was told because of some screens in the car that when it gets real cold they clog up and that cause the rear main seal to go out. That was $1500 repair. Went to pick up my car and the mechanic said there was a noise in the motor at 1800 rpms... We started it in the parking lot and it was very loud. They called today to say that we needed a new motor. With so many people having the same issues. I feel GM needs to responsible for this. They have know since 2010 of the Oil consumption issue. That is contributing factor in the issues with these motors.


Sasha R. said
183 days ago
I have a 2011 Gmc Terrain. I have had problems with my vehicle since the day I pulled off of the Gmc lot. ALL ENGINE RELATED. Engine light came on the day of purchase. Been back and forth to dealership OVER 10 TIMES for things such as (in order) catalytic converter/ exhaust manifold, stuck actuator, tire sensors malfunction, throttle body, oil consumption ( all of this within 5 months). I last got an oil change on 1-08-18 and on today I discovered that I am running on dry and there is NO oil in the engine. I have NEVER had these type of problems with any vehicle.


MELISSA J. said
181 days ago
I.have a 2012 equinox. Engine blew at 85000 miles. GM warranty covered it, replaced it with a new engine. Still having oil consumption issues. Engine is barely a year old and I have to continuously add oil.


Valeriya K. said
177 days ago
I have a 2012 equinox and have to kerp adding oil.


Rebecca F. said
177 days ago
I was never told of any oil consumption problems. I would not have have purchased the Chevrolet Equinox if I was told of the problem. My car would just shut off while I was driving. I could also smell fumes sometimes. I had to jump start my car. My car would not jump-start. I replaced the battery it still wouldn't start. I had to have it towed and was told the engine locked up. I only had this vehicle for a little over a year and the engine is locked up. I complained to the dealership when I found at all the issues this vehicle had that I told them they should be responsible for the engine. They offered to pay half. Still not a good deal because I feel that Chevrolet and the dealership are at fault for not letting customers know of the multiple problems and not fixing the problems that were supposed to be fixed. They should be responsible because they should have fixed the major problems that this vehicle had.


Wayne o. said
176 days ago
My son had a 2012 equinox with 2.4 engine. Kept being told his was not under the recall. Well the time chain broke and took out the cylinders. Over $5200 for new engine. Tried communicating with GM to no avail. Said there was nothing they good do, right out of warranty. A week later get a letter from a GM saying I should get the oil consumption test dine, well a little too late.


Mindy F. said
176 days ago
I own a 2011 Chevy Equinox. My vehicle has consumed excessive oil and I have to refill the oil between oil changed. This issue has caused my car to stall several times, as well as costly repairs. This week I had it at the mechanic again and found out I need a new engine due to the issue. The mechanic stated that it is a mechanical breakdown.


Michelle K. said
176 days ago
I own a 2013 Chevy Equinox. I'm having problems with the oil consumption also. Now I have been told I need a new Timing Chain/belt. This is a very costly repair. It has only 70K miles. My car also on 2 different occasions try to start without the key in the ignition. I am very disappointed in my purchase of this car.


Donna M. said
174 days ago
have already added my problem


Shayla M. said
174 days ago
I am the owner of a 2011 Chevrolet Equinox with 149.000 Km. I am the second owner of the vehicle and I purchased it from a dealership less than 2 years ago. My boyfriend and I have noticed that we consistently need to top up the engine oil, but never thought too much of it because we weren’t sure how much was considered “normal.” No lights or warnings have ever come on and we have never missed or delayed an oil change. We were also never made aware of the excessive oil consumption issue until we did our own research and found the service bulletin online. The reasons we began our online research was because my rear seal and PCV system have now failed twice in 2 months. The service bulletin states that PCV system failure is a side effect of the excessive oil consumption, specifically in cold weather operation and this makes sense because the seal has failed both times in -20 degrees Celsius. We have been in contact with G.M Canada who has only offered us a discount on repairs because we didn’t come in for the oil consumptions tests, however this was impossible to do since we weren’t made aware of the issue. Now my vehicles engine may be too damaged to repair, which needs to happen in order to prove to G.M that the vehicle was over consuming oil. If this is the case and the engine is too damaged we will also have to pay for a new engine ourselves. G.M has told us that my vehicle falls under the extended warranty category for this issue, but refuses to help us because we did not come to them soon enough. I should add that one of the times the PCV system failed I was on a busy highway at night, lost power to the vehicle and barley made it to the shoulder. It could of been a very dangerous situation. I am a University student and this has been very expensive and inconcvient. I feel extremely disheartened.


Karlee M. said
174 days ago
Why is this only linked to GM's 2.4L engine when the 3.6L engine has the exact same issue. It's going to cost me over $9000 to get a new engine since my timing chain stretched and ruined my engine!


Brandy G. said
172 days ago
2010 Chevy equinox same oil consumption problem. Having to replace the exhaust manifold and catalytic converter.


Jimmie V. said
170 days ago
Been a Chevy owner for almost 35 years and bought 12 Chevy vehicles always good fortune but this 2.4 engine is a piece of junk. Just like everyone else, excessive oil consumption, rough and noisy idle, stalling or low power. Very dissatisfied GM has not recalled these motors and taken care of this situation. This is probably my last GM vehicle I will buy.


Ann P. said
170 days ago
Had same issue with 2011 GMC Terrain - oil consumption, had to replace timing chain at only 75,000 miles. It's the same motor as the Equinox. Wish the class action lawsuit would also extend to Terrains.


Jacob N. said
169 days ago
I own a 2011 Chevy Equinox and have to consistently change the oil or add to the reservoir, even when using full synthetic.


Chrysta C. said
168 days ago
I own a 2012 Chevy Equinox. I burn through oil like crazy. I knew something was wrong and then I read that other people are havingthe same problem. It's costing me a fortune. Please help!! Thank you!


Jason S. said
168 days ago
It took well over a year to figure out the engine was consuming oil like crazy. I have stalled / bucked my way thru intersections. I have lurched forward into intersections, while stopped and had to quickly put into park. I found out about the fuel in the oil, a few months before the recall. I had the recall done, but I had to ask (and pay for) an oil change???!!! I still have oil consumption problem, because the rings are so worn from this faulty fuel pump crap!? GM you got bailed out! where is ours for buying your junk!


Mindy F. said
167 days ago
I have a 2011 Chevy Equinox that has had excessive oil consumption. This has caused numerous repairs and cost at my expense. My car has stalled and had issues upshifting, as well as ruining my engine. The mechanic told me it is a mechanical breakdown which caused fuel to get into my oil. He said it is unable to be fixed.


Sean W. said
166 days ago
Chevy has done the oil consumption and supposedly fixed the promblem, but afte my last oil change the service oil light keeps coming on. The enginge also shifts hard and the car lurks forward like im getting hit from behind when rolling the car is rplling between 9 and 15 mph but the dealership cant duplicate this issue, so they say its notca problem.


Alison W. said
166 days ago
I am having this issue with my 2012 Chevrolet Equinox. Rapid oil consumption has caused engine and transmission to misfire and changes required every 500 miles.


Tanisha M. said
165 days ago
Gas is horrible.


George K. said
165 days ago
Living in constant worry 2012 Equinox out of warranty now under extended warranty till Sept 2019. Read the issues usually start at 60 to 70k mile ours is low miles at 50k therefore the oil consumption will happen after the warranty. Was thinking this is a good 200k engine now very concerned it will not make 100k. Plus there is an intake manifold crankcase issues and door rust issues. Shame on GM.


George K. said
165 days ago
Living in constant worry 2012 Equinox out of warranty now under extended warranty till Sept 2019. Read the issues usually start at 60 to 70k mile ours is low miles at 50k therefore the oil consumption will happen after the warranty. Was thinking this is a good 200k engine now very concerned it will not make 100k. Plus there is an intake manifold crankcase issues and door rust issues. Shame on GM.


Melissa G. said
165 days ago
I have a 2010 LTZ. I have had issues with the power steering fluid. I have had the pump changed and still a leak. It has been 1 thing after another. Last night while driving home it started to not want to excelerate when i applied the gas. Sure enough engine light comes on with low power and when i left to go run to the store it will not start. I am a single mother of 3 kids and no family here. I have 134,000 miles on it and have had my oil changed on regularly basis. I still owe money on this and have no idea how GM can continue to let this happen. This is the first GM vehicle i have owned. It will be my last!


Tityeba M. said
164 days ago
I have the same issue with my 2011 Chevy Equinox. I have the excessive oil consumption which has resulted in the Check Engine light illuminating. The problem now is that the dealer has acknowledged the catalytic converter is bad and is replacing it under the warranty GM issued, but the excessive oil consumption problem has not been fixed so the new catalytic converter they install will be impacted by the existing problem of the excessive oil consumption. GM needs to get these cars in and fix these problems in order without taking the consumer through all these long drawn out oil consumption tests. Now I will likely have my check engine light come back on in a few months due to the problem with the excessive oil consumption not being taken care of prior to replacing the catalytic converter.


Sandy P. said
163 days ago
I bought this car thinking it would be reliable and I'd have less fuss and regular maintenance but I'm constantly under the hood in my dress clothes adding oil and I've still had to have the engine rebuilt and yet again I'm having issues with it. I've spent WAY to much on maintenance.


Cheryl C. said
156 days ago
Only have 94000 miles on my 2013 gmc terrain had to replace the actuator twice and the oil consumption is unbearable


Cheryl C. said
156 days ago
Only have 94000 miles on my 2013 gmc terrain had to replace the actuator twice and the oil consumption is unbearable


Conrad E. said
155 days ago
I took our 2010 Equinox in for an oil use monitor but was told that the car had an oil leak. The car does not leak oil. It has been parked in the garage since we got it and there is no evidence of a leak. The bottom of the car is dry.


Monica E. said
150 days ago
I have 2011 Chevy Equinox. The engine was rebuilt in 2016 for oil consumption and I have also had the exhaust system rebuilt for catalytic convertor can catch on fire. I had the oil changed at the dealer and 4 days later the engine blew up and both GM and the dealer keep telling me that it's not their problem its mine because the vehicle has 131,000 miles.
The dealership also said they are not responsible because I went 10,000 miles between the oil changes which is what the owner manual states to do and had it changed based on the oil percentage and by what the service manager at my dealer stated.


Wesley B. said
148 days ago
No I don’t have a solution but to fix my engine. I’ve been in contact with GM and it seems like although they know that the Chevy 2010 Equinox consumes excessive oil causing the engine to blow they don’t want to help me at all. I’m all. Now I’m stuck with a car payment and without a car. Either I fix the engine which I’m getting a quote of $8000 or I stay without a vehicle. My cars engine blew at 102,232 miles. I had just gotten the oil change done and according to the mechanics when I took the car in, there was only 2qts of oil in the car after just 1000miles of having the oil change done. This car needs 5qts. The mechanics informed me that this Is why my engine blew. Because not enough oil was in the car. When I had just done the oil change 1000miles prior. I’m extremely upset because I’m getting no help at all and GM needs to be held responsible. I’ve reached out to them and they are not helping me out at all.


Chris S. said
148 days ago
I just spent 4k to get my car a new transmission. My car had 114,235 yr of the car is 2012. First and last America car I'm going to buy.


Kevin B. said
144 days ago
Have had several issues over the past 4 years with my 2011 Equinox related to the oil consumption issue, including balance chain replacement, piston rings being replaced, lifters being replaced, camshaft and camshaft actuator, 2 cracked manifolds, a new catalytic converter as a result of the oil seeping into the converter and destroying it and now my engine just blew. Fire came from under the hood. A rod has gone through the engine body and the car now needs a new engine which will cost $6000 minimum. Chevy will not cover it since I am now outside of the EXTENDED WARRANTY of 120,000 miles. I also put in a complaint to the NHTSA in 2015 indicating these issues. This line of vehicles should have been recalled long ago, but GM refuses to do so.


Kam G. said
144 days ago
Having similar issues as ones mentioned above. Such as frequent oil changes and having to replacement oil in between. I don't feel safe the 2011 Equinox I'm indebted to and strongly feel that I should have been notified about these issues or the possibility of prior to signing over money.


Vanessa L. said
144 days ago
We had nothing but issues and the GM company needs to fix this and make things right!


Pamela R. said
144 days ago
We have a 2012 Terrain with the same issues. GM knows it is more then the Equinox. No help from dealership or GM.


Matthew M. said
143 days ago
2012 gmc terrain. 96k miles, got recall letter last march, now have noticed the oil consumption and the motor now just started knocking on startup. Will be contacting the dealership tomorrow.


Rob H. said
142 days ago
2011 Equinox with the same issues. We had the oil consumption issue fixed under warranty, but we still have to add oil between oil changes when the car starts to chug. The air conditioning has gone out which I have seen is another issue with this car. This week, the transmission has to be replaced for $5200. I called corporate to complain, but they will do NOTHING to offer assistance. It is past the warranty. Who gave this car a safety award? My car has 79,000 miles and I am still paying it off. I have never heard of a car with only 79,000 miles losing the transmission. On top of that there is no warning light, or indication that it is happening.


Terry P. said
142 days ago
Terry Parrish
165 Crystal Springs Dr.
Timberlake, NC 27583 336-597-9100

March 2, 2018

To whom it may concern,

In 2010 my wife and I bought an Equinox from Hendricks. We purchased the extended oil change coverage which is still valid and we have documentation of having had the oil changed regularly since. We have really enjoyed the Equinox.

In 2013 we received a letter from GM regarding issues relating to timing chain and fuel pump and a potential engine failure. The car seemed to have a slight change in pitch and not running as smoothly as we were used to. We took it to Hendricks and they replaced several items at no cost. After that the car seem to be running fine so we figured the problem had been resolved and enjoyed our car for several years after. My wife maintained immaculate records of everything done to the car in a binder organized by year and date. She even kept complete records of every gas fill up, the odometer mileage, the cost and the gas mileage. This was our fifth GM product in a row and our third Chevrolet. We enjoyed the Equinox so much we were considering buying another this year. But after buying two collie puppies this past summer we decided we needed something with a little more room so we thought this year we would move up to a Traverse.

Two weeks ago this past Friday my wife and I were returning from a meeting around 9:00 PM and suddenly the car lost power and would not do above 35. At that time we were approaching Ronnie’s appliances and stopped. We contacted Onstar and they ran some diagnostics noting several issues related to the engine. Since we were close to Tar Heel Chevrolet I thought I might drive there and have our daughter pick us up. But the engine would not start. So we had it towed to Tar Heel. My wife checked on line with our phone and saw that you were open Saturday morning so we decided to leave it there. We found out the next morning the service department was not open until Monday. This sudden event seemed strange and alarming to us so we decided to google issues with 2010 Equinox’s over the weekend and were stunned to find hundreds of issues relating to engine problems. We found a document referring to excessive oil usage from GM, a special coverage adjustment 141 59 D. Stating the issues related to this condition would be covered for 120,000 miles. It listed all the same issues that had been worked on in 2013. This bulletin leads us that to believe that the issue may not have been resolved completely in 2013 and it persisted. This led us to think that it would still be covered under the original routine maintenance as the car was only three years old at the time.
We contacted the GM customer service support number working with that particular issue. The first person we talked to gave the message to the appropriate person who did not call us until late Monday. Monday morning the service manager called to say he could not crank vehicle and when measuring the oil did not detect any. I knew at that moment he was going to suspect irresponsible ownership, which would be logical. But that is definitely not the case and we advised him of what we have found out and that we’re awaiting contact from the GM person. We asked him to do an initial assessment of the cost involved with getting the car running again and were was told that we need to pay $1000 just open up the engine to see what was going on and we agreed since we need a car.
When the GM person called us back to she was unaware of any the information we had given the person who had contacted her. She said she would have to look into it and talk to the service manager, then get back to us. She began to give us reasons why GM may not be able to help us. I remember a time when customer service people were positive and sincerely trying to find a way to help you rather than a discouraging you on the first contact. She also said if we had a letter that had been sent to us the repairs would be done. We assumed she was talking about the 2013 letter and I assured her that we had it. Since I figured it would be sometime before we heard from her I decided to continue looking on the Internet for issues related to the oil consumption problem and I found many. This included a letter sent in 2014 to 2010 equinox owners, but not to us. It basically reiterated the issues on 14159D bulletin we had recently found. While we were awaiting her to call back we contacted Ben and asked him to continue the assessment but not to do any repairs until we find out more from GM. At this time needed repairs are approaching 5,000 dollars.
Two weeks after I originally dropped the car off at your facility the GM person called back. It was a Friday and on that day my wife and I had gone to Raleigh to pick up my grandnephew for the weekend. We told this to Ben, your service manager the day before. When we got home late that evening we had a message from the GM customer service person, Tiffany, to call her back. We did that immediately. We did not hear from her again until the following Tuesday which was threedays ago from this writing. At that time she informed us there was nothing she or anyone at GM would do to help us. The reason we were told for this was that without an oil consumption test having been done there was no way to know if the problem existed. I suggested to her that the loss of almost all my oil in 5700 miles period was proof enough. She said there was nothing she could do to help us. She reiterated the policy was clear that the excessive oil consumption test had to be done before the repairs. Of course the oil consumption test could only be done on a running vehicle. This seems to me like a deliberate catch 22 GM put into the policy to avoid having to take financial responsibility for the worst repairs. After pleading our case with her for some period of time we insisted on speaking to her supervisor which she deliberately avoided doing for quite a while, but with our persistence eventually relented. She told us it would be 48 to 72 hours before he could get back to us. Within 30 seconds he was on the phone. He essentially repeated everything she said. I suggested to him that the cost of the repairs done in 2013 did nothing to correct the problem and should be covered under the original warranty. He said he could do nothing about what happened in 2013 but that it was out of his hands and was a separate issue altogether. I am now convinced the repairs done in 2013 of GM’s first attempt to correct the excessive oil consumption issue. The 2013 letter said nothing about excessive oil consumption only potential engine failure. It is now clear that GM deliberately hid this issue from the early buyers of the Equinox vehicles hoping they could make a simple fix and get rid of the problem.
This entire experience has left a bad taste in my mouth and has disappointed me in the quality of customer service with GM, which is why I am writing you now. I have absolutely no issue with Tar Heel Chevrolet or anyone working there. As a dealership owner you may have flexibility that the customer service representatives of GM do not and you may not necessarily agree with some of the policies of GM.
Some of the other information I have learned from the internet is that several owners of the Equinox, after having received information about excessive oil consumption began daily checking of their oil. Several of them found they were losing a quart of oil every 1000 miles. This is consistent with my problem. And is consistent with cars GM did the excessive oil consumption test on. Most of the owners had repairs to correct the problem several of them have had numerous repairs to correct the problem and yet the problem still persisted. I’m not sure that GM has ever figured out what the actual problem is.
After reviewing our service records we have taken the car in several times to Hendrick over the last couple of years with either a noise or a feeling it wasn’t running right. Tests were done and nothing was found. I figured it must be the natural aging of the car. We got periodic messages from Onstar saying our oil readings were adequate no action necessary at that time. Onstar actually has a wealth of information available about your car. Two days ago, Onstar sent a message that our oil did not need to be changed but we may have severe engine damage, of course the engine was opened.
I have several concerns. The first is GM should take responsibility for this issue but will not. So I do not feel I should be responsible for the full cost. I retired early due to multiple joint arthritis and money is tight for us. I finally got the engine repaired but worry the same problem may still be there.
Sincerely Yours,

Terry Parrish

PS. as of 3/07/2018 car in shop still with estimate at 4700 dollars
PSS final bill 4765






Jessykamarie L. said
138 days ago
3/28/17, My daughter and I brought the 2010 Equinox to Tireman for a vehicle inspection prior to purchase. We were informed the vehicle was sound and although oil was found under the hood, a degreasing and dye would identify the leak and allow for repair.

4/1/17, the vehicle was purchased from Taylor Cadillac.

6/21/17, the car was brought to Tireman due to mechanical issues experienced while driving. Upon discussion with the technician, we expressed the concerns regarding the oil as there was a burning smell present and the vehicle was not driving smoothly. When we came to pick up the vehicle, we inquired about the oil concerns. We were assured the oil issue was addressed and in addition, solenoids were identified as a contributing factor, subsequently, VVT solenoids were installed during the repair.

8/22/2017, The vehicle was brought in for additional repairs related to oil and performance issues.

September, 2017, GMC issued the following recall: #43180 - Product Emission Recall - High Pressure Fuel Pump - (Sep 30, 2016) and we were instructed to take the vehicle to McNeill Chevrolet Buick, located at 220 W. Airport Highway Swanton OH 43558, for dealership approved repairs.

9/21/17, Upon picking up the vehicle from McNeill Chevrolet Buick, the mechanic informed us there was a significant oil leak that caused a puddle on the floor of the shop and left the vehicle almost empty of oil. He provided a an invoice for the recall work performed that included the findings regarding the front crank seal and front cover gasket informing us this was the source of the oil issues impacting the performance quality of the car. According to the technician, this was easy diagnosis and repair that should be completed free of cost as it should have been repaired by the previous technician who performed the repairs.

9/27/17, The vehicle was picked up after being assured the repairs per the findings at MCNeill Chevrolet Buick were complete.

11/3/17, Various issues continued with the vehicle that included, but are not limited to self revving, inability to maintain RPMs, and the vehicle shutting off while in traffic or driving at fluctuating speeds.

11/15/17, We brought the Equinox for additional repairs due to the continued burning oil smell and mechanical issues experienced while driving. The check engine light was on.

12/27/17, New Duralast battery installed via AutoZone, store #4518.

1/15/2018, Ticket received for excessive speed due to operator attempting to maintain RPMs and avoid stalling while driving on the highway during an approximately 135 mile drive.

1/19/18, Delivered Equinox with repeat concerns. We arrived and expressed the same mechanical concerns that now had progressed with the vehicle jumping/revving while driving or at a stop to completely turning off while driving.

1/26/18, The vehicle was picked up after additional VVT solenoid repairs. were identified as the culprit.

3/31/2018, Findings via Tireman yield repairs estimated between $5,000-$6,000, after citing continued oil issues resulting in engine damage.

4/1/2018, We are now left with a 2017 Equinox purchased last year to the day that needs to be replaced.


Jessykamarie L. said
138 days ago
3/28/17, My daughter and I brought the 2010 Equinox to Tireman for a vehicle inspection prior to purchase. We were informed the vehicle was sound and although oil was found under the hood, a degreasing and dye would identify the leak and allow for repair.

4/1/17, the vehicle was purchased from Taylor Cadillac.

6/21/17, the car was brought to Tireman due to mechanical issues experienced while driving. Upon discussion with the technician, we expressed the concerns regarding the oil as there was a burning smell present and the vehicle was not driving smoothly. When we came to pick up the vehicle, we inquired about the oil concerns. We were assured the oil issue was addressed and in addition, solenoids were identified as a contributing factor, subsequently, VVT solenoids were installed during the repair.

8/22/2017, The vehicle was brought in for additional repairs related to oil and performance issues.

September, 2017, GMC issued the following recall: #43180 - Product Emission Recall - High Pressure Fuel Pump - (Sep 30, 2016) and we were instructed to take the vehicle to McNeill Chevrolet Buick, located at 220 W. Airport Highway Swanton OH 43558, for dealership approved repairs.

9/21/17, Upon picking up the vehicle from McNeill Chevrolet Buick, the mechanic informed us there was a significant oil leak that caused a puddle on the floor of the shop and left the vehicle almost empty of oil. He provided a an invoice for the recall work performed that included the findings regarding the front crank seal and front cover gasket informing us this was the source of the oil issues impacting the performance quality of the car. According to the technician, this was easy diagnosis and repair that should be completed free of cost as it should have been repaired by the previous technician who performed the repairs.

9/27/17, The vehicle was picked up after being assured the repairs per the findings at MCNeill Chevrolet Buick were complete.

11/3/17, Various issues continued with the vehicle that included, but are not limited to self revving, inability to maintain RPMs, and the vehicle shutting off while in traffic or driving at fluctuating speeds.

11/15/17, We brought the Equinox for additional repairs due to the continued burning oil smell and mechanical issues experienced while driving. The check engine light was on.

12/27/17, New Duralast battery installed via AutoZone, store #4518.

1/15/2018, Ticket received for excessive speed due to operator attempting to maintain RPMs and avoid stalling while driving on the highway during an approximately 135 mile drive.

1/19/18, Delivered Equinox with repeat concerns. We arrived and expressed the same mechanical concerns that now had progressed with the vehicle jumping/revving while driving or at a stop to completely turning off while driving.

1/26/18, The vehicle was picked up after additional VVT solenoid repairs. were identified as the culprit.

3/31/2018, Findings via Tireman yield repairs estimated between $5,000-$6,000, after citing continued oil issues resulting in engine damage.

4/1/2018, We are now left with a 2017 Equinox purchased last year to the day that needs to be replaced.


Megan S. said
136 days ago
2011 Chevy Equinox 2.4l has been burning oil like crazy. Dealer did consumption test and said no issue. Refused to fix the issue per the bulletin.


Wayne o. said
131 days ago
Oil consumption issues, took out timing chain which took out pistons needed new motor


Bryan W. said
128 days ago
2011 chevy equinox burning oil. The dealer Did consumption test and said there is no issue. GM pulled out a recall but you have to jump through hoops for them to correct a known issue


Bryan W. said
128 days ago
2011 chevy equinox burning oil. The dealer Did consumption test and said there is no issue. GM pulled out a recall but you have to jump through hoops for them to correct a known issue


Bryan W. said
128 days ago
2011 chevy equinox burning oil. The dealer Did consumption test and said there is no issue. GM pulled out a recall but you have to jump through hoops for them to correct a known issue


Bryan W. said
128 days ago
2011 chevy equinox burning oil. The dealer Did consumption test and said there is no issue. GM pulled out a recall but you have to jump through hoops for them to correct a known issue


Santana T. said
127 days ago
I just recently purchased a 2011 Equinox (within 6 months). My oil life seems to go down faster than normal and I do notice a ticking coming from the engine and starting/running hard. When I am driving sometimes it seems that my engine is trying too hard to get up the smallest of inclines or wants to stall. I went in for an oil change yesterday and ended up having to have my engine flushed from EXCESS moisture on my oil cap. Was told my friend's wife is also having similar issues with her 2011.


Cory B. said
123 days ago
Having same issues first had to pay 1700 because they said it was a timing problem did that and it's still happening and lots of other problems with my 2012 that we bought an extended warranty on and they wont cover problems . Burns oil going an oil change every 1200 miles and coolant problems are happening


Karen L. said
122 days ago
On 4/13 started having low power & bucking in my engine. Quick diagnosis was misfire in cylinder 1. Brought to dealership thinking any repair would be covered under my Premium protection plan. Dealership unable to diagnose problem without removing cylinder. Issue found was burned valves as result of oil consumption issue and that is not covered under my protection plan. Religious with 3000 mike oil changes & no indication of consumption issue - which we never knew about until we looked up why car was acting the way it was. End result - I have to replace my engine. I have 62000 miles on my 2012 Equinox 2.4 liter. I discovered that GMC has known about this for quite some time & has done very little to help consumers. Ridiculous!


Lillian P. said
121 days ago
Our 2010 Equinox has been in the shop since March 19, 2018. The motor is shot. The mechanic is trying to fix it with a 2011 motor replaced with some of the old motor’s part but it may not work. If there is an Ontario class action maybe we can join in.


Cynthia M. said
121 days ago
2012 Chevy Equinox having the same issues everyone else is having. I brought it to the dealer last summer for excessive oil consumption (it was stalling on me) and they did an oil change and told me to do an oil consumption test for 1000km. After 1000km, there was still oil, so I assumed this wasn't a problem.
Fast forward to last week. The car lost power while I was driving (thankfully not on a highway, but still on a busy road) and wouldn't go faster than 20km/hr.
The timing chain broke and cracked the valve cover. It's a total mess.
They are quoting me $2400-$7200 for repairs, saying we need to do the repairs and pay before they can submit it to GM.
Our other option is a new (used) engine for $5400, from another 2012 Equinox, which the dealer admits will have the same problems.
This issue was known as early as 2014. This same dealer sold me this vehicle in 2016, knowing it had issues, and they are now trying to sell me a replacement engine, which they acknowledge will have the same issues!


Cynthia M. said
121 days ago
I forgot to mention, I am also in Ontario and would be interested in joining a class action suit against GM for this issue.
cindymcrae@hotmail.ca


DEMETRIA H. said
115 days ago
Hello, I am having the same issue with my 2010 Chevy Equinox. I have about 141,000 miles on my car but it is consuming oil.


Pamela T. said
115 days ago
I own a 2011 Chevy Equinox and was having the same problem with my oil once the oil test was finish it was determine that i need my engine repaired in the process of replaceing parts the sales person called me every day while my truck was in the shop telling me this needs replace while they have it broke down I agreed to replace spark plugs ( tune-up) flushing and serviceing my transmission and the cooling system. When I reseached the kit the required to be use to correct the problem serveral parts I was called about at my cost. So when i confronted the manager he stated it might not need to be replace when I stated why try to charge me if it didn't need it. My concern is once my warranty has run out at 120000 miles I'm at 99000 now i use alot of miles aday


Hani O. said
114 days ago
My 2014 equinox has the same problem. Have to add 2 quarts in between oil changes. Has 75,000 miles idles very rough.


Wendi S. said
114 days ago
Oil compsumtion issues


said
114 days ago
Bought our 2010Chevy Equinox 2.4liter. Excessive oil consumption uses 2-3 quarts between oil changes if we cqn even make it to oil changes. It will shake and rattle and eventually stall out has done this numerous times we can run 150 to 200 miles and it will need a quart of oil. Wchich it shouldn't use any in between oil changes. We bought our equinox in aug of 2017 through our reasearch we have found this lawsuit. Excessive oil consumption should not be happening. Very frustrating.


James K. said
113 days ago
Have to carry extra oil in my 2013 equnox


mason o. said
110 days ago
excessive oil consumption on my 2014 equinox


DEVAN P. said
108 days ago
2012 GMS TERRAIN 4 CYLINDER FLEX FUEL- CAMSHAFT CODE, CAM SENSORS REPLACED, SPITTING AND SPUTTERING, STALLED X3 AND SHUT OFF, FUEL CONSUMPTION NOTED, OIL CONSUMPTION NOTED, LOSS OF POWER. GMC DEALERSHIP REFUSED TO PERFORM DIAGNOSIS ON MY CAR DUE TO MY REFUSAL TO PAY FOR RULING OUT THE DOCUMENTED FUEL/OIL LEAK RECALL/SPECIAL COVERAGE. MY REQUEST WAS ONLY TO HAVE FUEL/OIL THE ISSUE LOOKED AT AND RULED OUT, NOTHING FURTHER, TO ENSURE THIS WAS NOT CAUSING MY PROBLEM. I REPORTED MY PROBLEMS THAT ARE CONSISTENT WITH THE NOTED FUEL/OIL SPECIAL COVERAGE AND TURNED AWAY BECAUSE I DID NOT HAVE $120 TO PAY IF THEY FOUND IT WAS NOT THE PROBLEM. UPON READING MY ISSUE CORRELATES WITH NUMEROUS TERRAIN AND EQUINOX OWNERS. I WANT IN THIS ACTION TO GET SOMETHING DONE FOR PEOPLE LIKE MYSELF.
GM ALSO SPECIFIES THIS IS NOT A "RECALL" BUT PROCEEDS TO USE THE TERMS "RECALL" AND "THIS RECALL" IN THE DOCUMENTS USED TO DESCRIBE AND DIAGNOSE THIS PROBLEM


Jeremy H. said
104 days ago
Mine is consuming about 6 to 7 quarts between oil changes, Valvoline here tops it off for free between oil changes for now luckily.


Jeffrey W. said
99 days ago
Same problem out of nowhere car died mechanic said engine is locked up due to low oil i have 2012 gmc terrain 3.6 l and its gonna cost 5000 i was told but still looking for quotes


Jeffrey W. said
99 days ago
I would also like to join the suit


Brian H. said
97 days ago
2010 equinox Last week I had the timing chain, actuators, guide plates, and tensioner changed out for $1700 now it shuts off ever time I stop and it uses a quart of oil ever 500 miles this is a troubled car for sure.


Javier B. said
94 days ago
I have the same issue my car just started making a realloy bad noise due to it consuming oil. It only has 84k miles on it and is now gone I had just done an oil change 2k miles prior


Nick E. said
93 days ago
Recently, I noticed a rattling in my engine with my timing chain. After checking my oil, and refilling it, I noticed it was down almost 3 quarts of oil. I am hoping there was not extensive damage due to this problem. I have a 2012 Equinox. I have noticed high oil consumption for several years, and had all my oil changes at Chevy dealers, and they have always told me that it was acceptable and would not cause problems. Just after purchasing my car in 2014, the transmission had to be replaced.


said
93 days ago
Stranded 12 hours from home busy traffic .. like the commercial lol no warning of low oil no lights said was my fault etc very scary and costly missed work had to find someone to come 12 plus hrs and a way to get junk home ... under 80k miles ...


Leela C. said
92 days ago
2011 equinox with excessive oil consumption. Oil reading 33%, I was driving and stopped at red light only to realize that my car stalled. Took it to my friends shop and found out it was low on oil and timing chain broke which destroyed the engine


Surujdeo R. said
85 days ago
Im having the same issue took my 2012 equinox for oil consumption test couple times and porter chevy keeps telling me its a quarter of a quart low even though i checked oil myself before i leave home and its on the empty mark it seems as though they are not interested to do any repairs on the vehicle just add oil and let you go and if you go few miles over the 1000 miles for the test they charge you $40 for an oil change im sick and tired of GM fix the darn problem please


Florencio G. said
85 days ago
I own a 2012 GMC Terrain and I am having the same problem


Julie O. said
85 days ago
Just bought a 2010 equanox 2 weeks ago and I'm having the same problems . I have heard a knocking noise in the engine the ác doesn't work properly and the engine sounds terrible . I am extremely upset


Miranda M. said
82 days ago
Making payments on a 2013 Chevy equinox that I got as is. 163000 miles at first thought it was crank and Cam sensors so we replaced that still didn't work. Took it to a shop and replaced the timingchain and still did not work now he says we have to replace the entire engine he said it was low on oil but I had just had oil changed a week after got it. had this car for two months. What do I do


Cheyenne T. said
81 days ago
2011 Equinox, 64,000 miles. Don't get me wrong, I love my Equinox, but almost empty after getting an oil change a month ago?? Ridiculous.


Ian H. said
79 days ago
I got the 2011 Terrain as a certified used for the fuel economy and because it was relatively new. (<30,000 miles when I bought it.) I was in college at the time and the reported fuel economy more than made up for the difference in payment from my last vehicle. I soon realized that the fuel economy wasn't what they reported. With perfect driving, maximizing the miles per gallon, I could get it up to an average of 29-30mpg on the highway. With any level of normal driving it quickly dropped to 24-26mpg, if not lower. But this was still about double what my last vehicle got, so ok

I do most of my own basic maintenance, and I don't use cheap products. For oil changes, I use full synthetic with a extra guard filter and change the oil between 3,500-5000 miles, depending on my schedule. If I ever hit 5,000 miles, and don't have time, that's when I take it in to whatever quick lube shop will get it done the soonest afternoon I have available, usually to Wal-mart and I get groceries while I wait. I haven't had any major problems with my vehicles since I started consistently taking care of them myself, about 10 years now.

My timing guides broke at only 79,000 miles! I was at just over 5,000 miles since my last oil change and have the paperwork to prove it since I have been particularly busy lately. The dealership told me that there was practically no oil left in my engine. Then the dealership told me the cheapest repair was to replace the engine, and that corporate would not cover my fix because they could not do an oil consumption test now that the engine won't run. It's going to cost me $7,000 to get my vehicle fixed, which I must have to commute to work 30 miles away. I don't have $7,000 and I may lose my job if I can't find the money or a way to finance it by the time they get it fixed this week.

This is unacceptable. I'm pissed. If you are too, come take it to them with me! I created a facebook group which you can find here below. Please come tell your story and then take post a link on twitter @GMC with the hashtag #GreataMericanCompanyNoLonger

https://www.facebook.com/groups/174877126561662/

And repost that link to their twitter feed and on their facebook page every day that you are paying for their lemon of an engine.

All stories posted will be offered to any legal team willing to take up this suit as well.


heather k. said
78 days ago
My car a week ago started to idle high checked oil and again low added 2 quarts even though oil change done every 3000 miles. On Monday this past week thank God my children were not with me. At a stop sign car started to bounce or as I call it buck. Turned around drive 3 blocks back into my driveway. Called tow truck mechanic looked and as I timing chain broke and more damage. My best option is a new motor or new car. Its a 2013 equinoxes with barely 65000 miles on it are u kidding me. And there r no recalls but oh the wipers have a recall.


Ayanna K. said
76 days ago
I currently owna 2012 Terrain,and with just a few months of purchase, engine was bone dry. Contacted and went to dealership twice,only to be told there was no issue. After researching myself, I found nothing but many consumers with the same issue. GMC...never again.


Naomi T. said
69 days ago
2011 equinox same issue in the last 2 months has been to dealer and they still unable to fix my jerking. Transmission blew last year still having car issues


Naomi T. said
69 days ago
2011 equinox same issue in the last 2 months has been to dealer and they still unable to fix my jerking. Transmission blew last year still having car issues


said
65 days ago
Yes I am having the same issue an I don’t know what to do . This car is junk an I haven’t had it a year yet !


Lisa B. said
65 days ago
My 2012 equinox has the same issues 2000 in February 500 in March another 400 today.


Tammy G. said
64 days ago
2011 equinox. Just found out my timing chain need replaced just got my oil change on the second and was already down two corts today. I have had my car for alittle over a year.


John F. said
64 days ago
My 2011 equinox has the same problem have to add a court of oil about 5 to i00 mile. Chevy said i missed my exstended warrenty for this problem by 5000 miles. I didnt have no clue about the exstended warrenty till it was to late what can be done about this problem


David K. said
63 days ago
I own a 2012 Chevy Equinox that burns an inordinate amount of oil. I have repeatedly had my mechanic try to resolve this issue but, at this point, he believes this problem is due to an engine defect.


Scottie A. said
62 days ago
Timing chain oil consumption


Scottie A. said
62 days ago
Timing chain issues oil consumption


Brenda A. said
60 days ago
Bought My 2010 equinox had it at dealership right after I bought it,then might I add several other times .i just try to keep the oil checked at all times ,also have had problems with ac.might I add they replaced engine valves right after I bought it


Brenda A. said
60 days ago
Bought My 2010 equinox had it at dealership right after I bought it,then might I add several other times .i just try to keep the oil checked at all times ,also have had problems with ac.might I add they replaced engine valves right after I bought it


Brenda A. said
60 days ago
Bought My 2010 equinox had it at dealership right after I bought it,then might I add several other times .i just try to keep the oil checked at all times ,also have had problems with ac.might I add they replaced engine valves right after I bought it


Thomas H. said
60 days ago
Excessive oil consumption with my 2012 Terrain. GM offered to replace the pistons and piston rings free of charge, yet I was informed by the dealer that GM will not pay for the new O2 sensor and catalytic converter, which were both damaged due to the known defect with the piston rings in this year and make of vehicle.


Jennifer P. said
59 days ago
I bought my 2010 Equinox one month ago and the engine blew while the temporary tags are still on! I owe $11,000 over 4 years and I just spent two weeks of my paycheck on a rental vehicle. A new engine will cost 5400 before labor and I just cannot believe I’m in this mess. I also noticed on my car fax that the dealer I bought the car from did not complete an oil change either. I am 5 hours away from my vehicle, in a rental, trying to figure out what to do. There must be a recall and this should be cover by GM!


dan g. said
58 days ago
Have heard a clicking noise recently in my 2010 equinox. After a little research I checked the oil level and got nothing on the dip stick. Heading out to buy some 5W-30 synthetic oil now. Hopefully haven't damaged the engine too much yet.


GWEDOLYNN W. said
57 days ago
I just paid $5,000 to replace the blown engine in my 2013 Chevy Equinox that I purchased 2 years ago. I heard the clicking noise. I did not know that it was the timing chain/belt going bad. I had no warning that the oil was low. It was not just low, it was almost non-existent. I still had 300 miles before the next oil change was due to be done. I had no warning that the engine was overeating or using oil.


GWEDOLYNN W. said
57 days ago
I just paid $5,000 to replace the blown engine in my 2013 Chevy Equinox that I purchased 2 years ago. I heard the clicking noise. I did not know that it was the timing chain/belt going bad. I had no warning that the oil was low. It was not just low, it was almost non-existent. I still had 300 miles before the next oil change was due to be done. I had no warning that the engine was overeating or using oil.


Michael S. said
57 days ago
I purchased a 2015 Chevy Equinox about 4 months ago. It had approximately 95,000 miles on it. Was told by dealership no problems had ever occured with this vehicle. Noticed ticking noise about 1,000 miles before oil change was due. Checked oil level and almost no oil at all was showing on dipstick. Added 3 quarts of oil. 1,000 miles later went to change oil as scheduled and again almost no oil in it. Changing oil as scheduled now again and oil level extremely low again. My Equinox is barely 3 years old and ticking noise and rough driving and engine stalling out on regular basis.. Consuming entirely WAY TOO MUCH OIL!!


Donna Y. said
56 days ago
I purchased my 2011 equinox 11-25-16. Since that time ive had to replace the catalyitic converter, the motor,throttle body, wheel bearings, battery, and now most recently the radiator busted internally and leaked into the transmission which will cost me over $4k. This is the worst car i have ever had. Talk about money pit and nickel and diming you to death.


Colin C. said
55 days ago
2012 Equinox burning oil faster than 1 qt per 1000 miles and with no warning indications. I complained about this at 70K miles when I was still in my extended 100K warranty and GM wouldn’t fix it. Now I’m at 114K and it has become progressively worse. I’m sure the engine is near its end.


Kirb S. said
52 days ago
I have a 2013 Chevy Equinox that started burning through oil like crazy. I live in Wisconsin where it gets -25F in the winter. That winter my car stopped working. The engine blew a rear main seal, nearly non-replacable. I just bought a used engine and had it put in for about $4,000.


Robert W. said
51 days ago
In February 2017, I purchased a 2011 Chevy Equinox from a car dealership with 69,684 miles. It appeared to be in good condition. Without any warning, while on my way to work while waiting at a red light, the SUV shut off. Being unable to restart the SUV, it was towed to my mechanic that determined that the valves were damaged, timing chain broke and the engine blown with only 93,675 miles on it. Despite their objection, my mechanic agreed to repair the engine without a warranty. Due to the fact that there is still a $16K loan left to pay on this vehicle, and after speaking with GM directly and they dismissively informed me that the SUV was no longer under warranty, I had no other choice but to get the SUV repaired under these circumstances. GM knowingly knew of the faulty valves, excessive oil usage and timing chain issues, yet did not recall any of these SUVs. It is shameful that apparently there has to be deaths and/or injuries associated with this known defect in order for the government (which assisted GM out of bankruptcy) to force GM to fix these impending death traps in lieu of pre-empting them.


Leann W. said
49 days ago
There's no need for me to go into detail as it seems as most of us are all experiencing similar issues!


Scott D. said
47 days ago
I am paraphrasing Leann above, pretty much the same deal as everyone else. The timing chain went in our 2010 Chevy Equinox, and it was both a nightmare to deal with and expensive to repair. Flippin' ridiculous!


Ray R. said
47 days ago
Having problem with excessive oil consumption in 2010 Chevrolet which is covered under a service bulletin and extended warranty. Chevrolet dealer does not want to honor the warranty


Ray R. said
47 days ago
Having problem with excessive oil consumption in 2010 Chevrolet which is covered under a service bulletin and extended warranty. Chevrolet dealer does not want to honor the warranty


Jill A. said
43 days ago
My 2011 Equinox was burning oil and the engine seized up. I brought the car to the dealer, who told me that my VIN was not included in the free repair. Filed a complaint with Chevy, who advised that my VIN WAS included, but they closed my complaint and said they could only reopen it AFTER I paid for the repair.


Krista D. said
41 days ago
I have a 2013 chevy equinox same issue with the oil going every 1000 miles my car just died and have to 16000 left to pay off


Connie D. said
40 days ago
Yes,I have 2010 used. Probably why they got rid of it!!! Took car in for first inspection there was a recall on another part. GM never contacted me on that.Thanks to the place that was doing it they tood me. What is going on with this company. Now at all the oil changes I need several qts . Now I drive around with a qt in the car at all times.


Ryan F. said
39 days ago
Having excessive oil consumption in my 2011 as well. Had the high pressure fuel pump replaced at 55,600 and now at 87,000 but past the 7.5 year extended coverage and I'm right at 1 quart per 2000 miles. Its a shame, nice car otherwise.


Julie A. said
38 days ago
Having same issue right now with my 2014 Chevy Equinox and doing the oil test.


shawn C. said
38 days ago
Same exact issue as everyone else with my 2013 Chevy Tahoe. 2quarts low in between every oil change! Called Chevy dealer only to find out they say this is "normal" We all know it's not normal, the dealers know it's not normal, but GM isn't going to recall millions of trucks! Something needs to be done.


Krystal C. said
38 days ago
I have a 2011 Chevy equinox LT that would consume so much oil that I couldn’t keep up with the cost it got so bad that the engine died on me and I had to have it towed to a Chevy dealership and paid for them to look at it and tell me it’s dead and will cost $7000.00 for them to repair it when it’s chevys fault it’s 7 years old and has been the the Chevy dealership multiple times for the ECU, Transmission and now the engine the work cost more then the car


Jessica O. said
36 days ago
I have a 2012 Chevy equinox, been to the repair shop now 2 going to be 3 times. Car still shakes while stopped and idling also sounds funny when it starts. Has 97.000 miles and gets regular maintenance. Was told the first time it was repaired they rebuilt the engine... the work slip showed that was a lie, took it back the second time due to the car having the same issues. The second time they cleaned the throttle because they couldn’t find anything else wrong. At my wits end!!!


Tammy G. said
34 days ago
As of 7/132018 my car died while driving. Car won't start looks like my timing chain broke. This ia a 2011, I havw had the car for alittle over a year and still owe money on it. I cannot afford to fix the car and it surely it not worth fixing at this point. Has been nothing but trouble. Now looks like I will have a repossession on my credit due to buying a lemon car. I walked a yr back and forth to work before I gor This car. Feel like I have been done wrong. Thanks GM.


Camille M. said
33 days ago
I have a 2010 Chevrolet Equinox LS with 53,000 miles.. My transmission is shot and there is an issue with the motor! I don't have a warranty and


Dawn S. said
32 days ago
I am currently having the same issue in my 2012 Terrain. It is extremely dangerous as you are unaware when the oil is going to run too low. I have kept up with all of my maintenance and am taking it to the dealer next week for an oil consumption test. GMC i'm sure will try and get out of fixing the piston rings. Even with the piston rings fixed, what happens to the damage it causes all along. I still am paying off the car and am furious.


Sherrie L. said
31 days ago
I purchased a 2011 Equinox. I was told it was not in the oil consumption study. My car started making crazy noises. I checked the oil and it was 2 quarts low. This is with only 1300 miles since the oil change. Then 600 miles another quart, then 700 another quart, then 600 another quart. I am working with a local dealer to resolve the problem. Now the sensor for the outside thermometer has gone crazy. I have always owned a General Motors car and I am beginning rethink that. This Equinox is not as good as I was hoping it would be. Such a sad day.


Marianne D. said
31 days ago
My 2013 Equinox had this issue and the dealer re-built my engine with less than 25,000 Miles. Today it is an actuator issue, now at 81,000 miles. It is very negligent that GM has not recalled these cars for excess oil consumption.


charlene w. said
29 days ago
I have 2012 Chevy Equinox that has serious oil usage with only 76,000 miles. It has been in the shop 3 times since March of last year for the same issue. I was told when I bought the vehicle to not change the oil till the oil monitor told me to. That was 14,000 miles & a year later. I called the dealership several times because I did not think this was correct. Now I cannot go 5,000 miles before it starts blowing codes & shutting down. I have spent around a grand just to fix their issue.


Rachel P. said
25 days ago
My 2010 Chevy equinox just read the dash warning of reduced engine power and code was read to have jumped time. Apparently it’s a common thing with the ecotech engine.


said
22 days ago
I have 2013 equinox I purchased new and I had oil consumption problems GM replaced the piston rings and timing chain because vehicle was still under warranty and they knew about the issue. Now I have no warranty and needed camshaft actuater replaced, exaust manafold was cracked and leaking exaust and needed to be replaced. Also I now need to replace the Catalytic converter which is very expensive. This thing is a lemon and I have taken care of it better then most people take care of there cars.Gm needs to step up


david a. said
22 days ago
I have a 2013 Chevy Equinox with 36,540 miles, I have been burning through my engine oil like its going out of style, my car keeps stalling out and jerking. I made an appointment two weeks ago to have my car serviced today, only to find out that I need a 1,000 mile. I was informed this could be pricey because my warranty expired June 27th 2018. This is the second time I brought my car back to the dealership for the same issue when I was covered under warranty in April or May. Why didn't anyone suggest this test before? now I have to pay out of pocket to repair my car and the icing on the cake is: I just find out about this class action lawsuit


david a. said
22 days ago
I have a 2013 Chevy Equinox with 36,540 miles, I have been burning through my engine oil like its going out of style, my car keeps stalling out and jerking. I made an appointment two weeks ago to have my car serviced today, only to find out that I need a 1,000 mile. I was informed this could be pricey because my warranty expired June 27th 2018. This is the second time I brought my car back to the dealership for the same issue when I was covered under warranty in April or May. Why didn't anyone suggest this test before? now I have to pay out of pocket to repair my car and the icing on the cake is: I just find out about this class action lawsuit


Melissa G. said
22 days ago
My engine blew in March because of the timing chain. I spent a fortune replacing the engine because i owed money on the vehicle still. 1 month later the transmission goes out. I havw been stranded on the side of the road over 5 times with children because of this vehicle. I am a single Mom of 3 kids and purchased a newer vehicle so i could have something dependable. The Equinox is anything but reliable. Such a shame they new about the issues with the motor and sold it anyway.


Jeremey W. said
19 days ago
My 2013 Equinox has 70,000 miles and I noticed a noise coming from under the hood. I wasn’t sure what it was so I checked the oil first just to make sure and it was 3 quarts low and I still have 44 percent till the next oil change. I’m calling tomorrow to c if the power train is still under Warrenty. Wish me luck.


Tina B. said
18 days ago
Having issues with oil 2013 Terrain.


Susan R. said
18 days ago
I have a 2012 Equinox and it burns oil terrible. I go to where i have my oil changed every 1000 miles to have them check my levels. Have taken it back to the dealer and they said that it was within the limits. Oil changes are not cheap either is the oil to hav+e to put in a couple of quarts every 1500 miles or so. Would never buy another one. You can`t go 5000 miles between oil changes which thats what they recommend with synethic oil.


randy h. said
15 days ago
2011 4 cyl Equinox. Engine blew in driveway when I turned it on. No notice of low oil or check engine light. Towed to local mechanic who says timing chain broke and caused engine damage. Called Highlands in Aurora who replaced balance chain last year under warranty, I said there has to be something in writing to indicate that GM would be good for the replacement before I would have it towed and they said there is nothing they can do, bring it in and we will have a look. I will be damned if I am giving them any more money.. diagnostic check – 200.00+. My mechanic will rebuild my engine for 5000 +/- or put a used one in for 3400 +/-. A boxed engine is 6500 but GM has none..wonder why? They probably can’t keep up to the demand!! What to do, what to do??!!


Toya H. said
15 days ago
2012 Chevy Equinox with oil consumption problem. Evey oil change, Hardley any oil in the car. Chevy has document the problem and said they would do an oil consumption test but hasn't followed through.,


Michelle M. said
15 days ago
2013 terrain. Engine blown at 120000 2 months out of warranty. Dealer not willing to do anything. Owe 16000 on the vehicle and dealer wants 10000 to put a new engine in. No incentives to help. Stranded with children. Tow and shop fees not to mention car rental fees. Have 2 children and have been screwed over by General Motors and there dealer. Lost and confused on what to do in this situation. Should be General Motors legal obligation to make known issues like this a known fact to the customers before they put ahead the defefective vehicles


Maria T. said
14 days ago
I have the same issue with my GMC terrains 2013 blown engine due to oil consumption. Dealer can’t fix it and told me to replace the engine that could cost us $8000. I still owe 11000 for the vehicle. I really don’t know what to do anymore, school start in 2 weeks and we don’t have a car to use to drop/pick them up at school. Now, our vehicle is parked in our parking lot, it’s been there for like 3 weeks now, no money to buy a new engine. Hope this will resolve sooner.


Sean W. said
10 days ago
The chevy Malibu has the same issue. I own a 2013 with 2.5L ecotech and due to this issue, my timing chain tensioner is broken resulting in bad timing chain. Cost to repair? Approx. $2100! Thanks GM...I will never own another GM again. F'IN CROOKS!!


Daniel U. said
10 days ago
My 2012 2.4 liter gmc terrain three a timing chain at 80k miles and ripped through my block I understand this is a defect and gmc needs to pay for this. It is absurd I have to replace an entire motor due to their negligance


Rakha M. said
10 days ago
I am going through it now with these same exact complaints. I am in fear of driving on the highway and my equinox stopping and causing an accident due to the abrupt stop. The amounts of forums of complaints are insane. I am not sure how chevy can be on top for safety vehicles with issues expressed here. I am glad I came across this.....


Bobbi K. said
9 days ago
I just bought my 2011 Chevy Equinox 2.4 lt in April of 2018. I have just limped it home from work as my mechanic simply listened to the ticking noise under the hood and said, “Its the timing chain DO NOT DRIVE IT IF YOU CAN GET IT HOME!” It shut off once on my 40 min ride home. It coming due for an oil change but I have added oil 4 times to this vehicle. I now have to pay to transfer tags and registration back to my old “FORD” that I should have never stopped driving. Besides pay to fix the Equinox. Hopefully not the engine but by the way it sounds Chevy just needs to offer full market value and buy their junk back from their consumers.


Audrey F. said
8 days ago
Yes same issue with excessive oil consumption. Dealer tells me I need to replace engine at$7500


Justin B. said
8 days ago
Yes same issue at 1 quart every 200 miles


Jason E. said
6 days ago
Yeah but this is our brand new 2012 GMC terrain organization camshaft timing chains Robinson sensor seat height sensor adjuster horn climate in trouble lower exhaust manifold is cracked in half All these issues and I’m sure there’s more I forgot about it happening lesson six years and I got 130,000 miles on my car I had some ofem addressed n some are new problems and some I’ve had for a while I think this car the biggest Pile of junk I think that I have ever bought from any manufacture. Sadly General motors has been doing this for a long time and then so many recalls in the last 10 years countless lives been lost over the ignition switch issues and then our government bells them out and gives all the CEOs a free pass at putting peoples lives in danger and killing Hundreds of people because they want to spend the money on a replacement ignition switch it’s pretty sad that people‘s wives mothers and children don’t deserve A manufacturer at least build cars with some integrity to do a job right the first time and make sure that your job anyways life in jeopardy


Ruby G. said
5 days ago
I am having the same issue with my Chevy Equinox. 2011 with loud rattling engine noise. Stalls out and consumes lots of oil. I am pretty upset still paying car note. School is about to start and i need a reliable vehicle for myself and my daughter. I am very disappointed,


Lysandra T. said
3 days ago
2012 GMC Terrain 2.4 litre with 106,000km (66,000 miles). Excessive noise from engine, especially on start up. Ridiculously high oil consumption through out the six years I've owned the vehicle and even though it was serviced regularly. Now the timing chain snaps and causes irreparable damage. Plus the arrogant and rude response from the GM dealer I bought the vehicle from was pathetic and very unprofessional.


Lysandra T. said
3 days ago
2012 GMC Terrain 2.4 litre with 106,000km (66,000 miles). Excessive noise from engine, especially on start up. Ridiculously high oil consumption through out the six years I've owned the vehicle and even though it was serviced regularly. Now the timing chain snaps and causes irreparable damage. Plus the arrogant and rude response from the GM dealer I bought the vehicle from was pathetic and very unprofessional.


Kevin A. said
1 days ago
2011 Equinox purchased brand new. Serviced impeccably. Threw the timing chain at 80k and complete engine repair covered by warranty. Just threw the timing chain again at 150k. Furious that this is a known defect and we were not notified to get this maintained at the very least. Ounce of prevention is worth a pound of cure. Now looking at a
$6k engine replacement. GM knows about this issue and I am finding this timing chain issue is widespread. I wished I saw this before 120k miles:
https://gm.oemdtc.com/6477/12313c-special-coverage-adjustment-engine-balance-chain-and-fuel-pump-2010-2011-buick-chevrolet-gmc

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