Ford named in class action lawsuit over suspension defect in model year 2005 to 2011 Ford Focus vehicles

Ford Motor

The complaint is brought on behalf of owners or lessees of model year 2005 to 2011 Ford Focus vehicles and claims the vehicles contain a suspension defect which manifested from day one and existed throughout the vehicle’s warranty period and thereafter which affects the alignment of Class Vehicles and causes, among other things., uneven and/or premature tire wear and handling concerns (“suspension defect”). The uneven and premature tire results from the contact area of the tire being dragged at an angle on the road that is different from the vehicle’s intended path. This tire wear, in turn, can lead to catastrophic tire failure.

The premature tire wear in many instances, necessitates factory tire replacement at less than 20,000 miles when, in fact, expected factory tire tread duration is 75,000 miles. Further, the suspension defect causes Class Vehicles to inordinately drift on wet or snowy roads, with resulting loss of control.

As alleged, the suspension defect creates an array of safety hazards in the areas of handling, steering, stability, and braking of Class Vehicles. It also creates intense frustration and dissatisfaction in Class Vehicle owners due to the rough vehicle ride and loud noises caused by the suspension defect.

The Plaintiff contends Ford has had actual notice of the suspension defect for many years, but remains unwilling to cure at its expense or otherwise accept responsibility for the problem.


Bill A. said
902 days ago
I bought a new 2012 Ford Focus and gave it to my daughter who lives in California. She has had many problems with the transmission and the Ford garage hasn't been able to fix it. I am going to have to buy her another car and don't feel I can trade or sell my Focus for what it should be worth because it doesn't run properly. The last time she took it in they said it wasn't bad enough for repairs even though anyone that drives it can clearly tell that it's not running like it should. I live in Florida and offered to drive my other car to California and trade cars with my daughter so I would have peace of mind knowing she had a dependable car. My daughter said that there is no way the Focus would make it back to Florida without breaking down. She said it shutters and looses power on short trips and would never make a longer trip. I called Ford and they said they could offer me no help in this matter. There suggestion was to take it to a different dealer for repairs and I will but from reading about others similar problems I feel like it can't be resolved.


Angela H. said
841 days ago
I just purchased a 2012 Ford Focus in August and Im getting a code P2837, indicating a transmission problem. It shudders and hesitants when accelerating. Everyone one seems perplexed by that code. Is there a recall for this issue?


julie h. said
821 days ago
I bought a 2014 ford focus se and have taken to the dealership several times for test drives complaining about the same problem, shuddering, grinding noises, sudden acceleration and at each visit was told this was normal. I made many calls to customer service ford rep's as well as contacting a ford regional mgr. It wasn't until the ford regional mgr was contacted that she (Melinda) contacted one of the dealerships I had already visited and pressured them to do a thorough inspection. At that visit the transmission specialist did a test drive reporting it as normal, shudders and told me I was free to go and proceeded to hand me my keys. I asked if I could get a printout before I left so he said I could get one from the service advisor that scheduled the appt. I followed the transmission specialist to meet the service advisor and he told the advisor I was ready to take it which was not true... The service advisor at that time stated he talked to the regional mgr and myself prior and laptop testing would be done. The laptop indicates it failed the shudder test and I needed a new clutch. They also did a learning adaptive software update. They are on backorder for parts and I was informed by the advisor they are fixing two focuses a day with transmission issues. I called several ford dealerships to see if I could get my vehicle in sooner and they also had a couple week wait time b/c ford could not send them enough parts due to so many issues. My car has whining issues when turning steering wheel and water pools in the side of the door. I am scheduled for my vehicle to be fixed next week and I am being told it is ok to drive. Bottom line is ford is telling people that grinding, shuddering are normal and sending customers away however; it is a problem. I wish I could get my money back for this vehicle. I feel sure I will have many more problems to come and will have to make many phone calls, send emails, and take up much of my time and gas money and time aware from work to go to ford visits and try to get them to acknowledge that the vehicle is faulty and to fix the issues.


Dallas S. said
782 days ago
3 sets of rear tires in 15 months! Flat spots, chunks out of rear tires and slipped belts. 2 sets of Goodyear 60k mile tires and now trying Bridgestone. I'm sure they'll be shot in 6 months. The car handles horridly in the snow, the rear end wants to come around at any speed over 35 mph. Extremely unsafe vehicle. Would love to join this class action suit!


Apryl R. said
565 days ago
Yes, having the same issue. I would love to join the class action!


Angela F. said
559 days ago
Same here replaced tires, before 10,000 miles on 2008 Focus SES. Tires have been replaced approximately 10 times in 7 years. Handles horrible slick surfaces of any kind even if the surface is dry.


Tanner C. said
435 days ago
I have had nothing but issue with the suspension and tire wear on my 2009 Focus. I have put several sets of tires on that vehicle and not a single tire has come close to reaching the limit of tread wear expected. After installing the last set, and complaining about it to the tire folks they related to me the issue with the focus suspension and the reason I only get half the miles or less out of my tires. As usual, Ford does nothing about it and denies fault. My mechanic even knows about the issues. The last straw was about two weeks ago when the suspension jerked me violently to one side while avoiding a deer, acually sending me into the deer and almost killing me. Sign me up!


Tanner C. said
435 days ago
I have had nothing but issue with the suspension and tire wear on my 2009 Focus. I have put several sets of tires on that vehicle and not a single tire has come close to reaching the limit of tread wear expected. After installing the last set, and complaining about it to the tire folks they related to me the issue with the focus suspension and the reason I only get half the miles or less out of my tires. As usual, Ford does nothing about it and denies fault. My mechanic even knows about the issues. The last straw was about two weeks ago when the suspension jerked me violently to one side while avoiding a deer, acually sending me into the deer and almost killing me. Sign me up!

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