Class Action Investigation: Ford investigated for faulty transmission in Focus and Fiesta vehicles

Ford Motor

Ford-Logo

 

Attorneys have opened an investigation of Ford Motor Company relating to a potential defect in the transmissions of Ford Focus and Fiesta vehicles.

Numerous Ford consumers have complained about defective transmissions on Focus and Fiesta models.  The defect results in shaking or grinding noises; vehicles hesitating and vibrating; transmission noises and the transmission not shifting properly, all of which affect the ability to drive the vehicles and raise safety concerns.

Hundreds of complaints about the Ford transmissions have been filed with the National Highway Traffic Safety Administration.

If you own a Ford Focus or Fiesta and are having problems with your transmission, we want to hear about your experience.  Below, please share your story with the public and/or contact a lawyer privately to inquire about your legal rights.

A class action complaint was filed in this matter.  The case is currently pending. A copy of the complaint can be found here: Ford Fiesta Class Action (2012)

Doragail s. said
1069 days ago
Transmissions in both 2006 ford 500, & 2007 mercury montego FAIL AT 60 TO 80,000 mileage


Brian S. said
1053 days ago
Transmission Shuttering. Ford has reprogrammed the computer was suppuse to replace clutch but now will not since it doesn't shutter enough on a computer program to warrant them paying for it.


Don A. said
1050 days ago
I bought my new 2012 Ford Focus SE Sport with automatic transmission in July 2012. In Dec 2012 I had the recall work done on the PCM/TCM by Hall Ford in Newport News, VA. In July 2013 I took my Focus in to Hall Ford for a "check engine light". The techs reset my TCM/PCM in accordance with their manuals. Last week my Focus would not start (June 7, 2014). I thought it was the battery because I was receiving no other indication of a starter or ignition switch being the source of the problem. I was told by Advance Auto Parts my battery capacity was at 80% and was good. After re-installing the battery and calling a tow truck the tow truck driver identified it would not go into gear and hence he could not tow it from my driveway, so a second tow truck arrived with a dolly and took it to Hall Ford. {There is no manual shift over-ride button on my vehicle}. After a few days the service departmet informed me the TCM was having no communication with the electronic sensors and they would have to replace it. I picked it up around 6 PM on June 11, 2014 and it seemed fine. Driving home from work on June 12, 2014 I was driving around 65 MPH in the left lane of a major interstate (I-664N in Virginia) when my vehicle lost acceleration and I received a "Transmission System Failure" message displayed on my dash and I lost all acceleration to the vehicle and all gauges flat-lined to "0". It was not even 24 hours after they apparently replaced my TCM and reprogrammed the PCM AGAIN. That is four times at least in less than two years I have had some type of work on the TCM and I am fed up with Ford and I DO NOT FEEL SAFE DRIVING THIS VEHICLE ANY LONGER.


Lisa S. said
1031 days ago
Loss of acceleration while
waiting at red light. Then no
response when light turns
green. Eventually does go
but at a very slow speed.
Stalls due to what feels like
lack of power.
Currently the car is stuckin
park.
Shifting hesitant . Does not
sound right. Noisy.
Totally unsafe vehicle .


Lisa S. said
1031 days ago
Previously posted. Making sure you
get my info.
Thank you.


Carlos D. said
1031 days ago
2012 Fiesta will not start, i'm assuming it's stuck in gear and has something to do with the power transmission.


O. L. L. said
1027 days ago
Purchased this car in February 2013 with 19 miles on the odometer. Unfortunately, it was an emergency situation, it was dark outside and had to purchase a car stat.

This rant is primarily regarding issues with the automatic transmission. However, would like to mention that I would give anything for 5 minutes in a locked room with two people: the person who designed the car and the person who authorized the production.

There is no lock on the trunk nor any feature to open it remotely. And the electric door lock is in the middle of the dashboard (not on the door itself). This is an extreme challenge to anyone who is handicapped and has mobility problems. A cart of groceries has to be propped against the car to go unlock the trunk via the front door. Enjoy the fun of chasing a runaway cart on an uneven parking lot when the wind is blowing (especially when merely ambulating is an issue).

In reference to the transmission: to it's credit, it actually did not start exhibiting problems until it was driven off the sales lot. In over a year, it has become increasingly worse to the point of being a safety issue. Whether accelerating from a full stop or having to rapidly change speeds to accommodate various traffic situations, it can be described as a frog hopping...stopping then hopping again.

Oddly enough, other drivers don't seem to appreciate a car in motion that appears to stall out once or twice before picking up speed and then achieving a consistent forward motion. The talking heads representing the Ford dealership emphatically maintain there is nothing wrong with the transmission and this is the "way it works".

Well, in 45 years of driving everything from Mercedes to Mazdas, trucks to vans to SUVs...I have never encountered this type of ongoing problem in a vehicle that allegedly has "no problems" with the transmission. There has to be some way to bring this safety issue to the attention of any person or entity who can address this and achieve some recourse.


Brandon W. said
1025 days ago
I own a 2012 Focus SE hatchback, and while at speed on the highway the car lost all acceleration, I managed to pull over. Also, with the car in park, drive, reverse etc. The engine just revs, goes nowhere. After getting the car towed to my local dealer, there were no loaners and I was not given a rental. Everyone at the dealership pretended to be completely unaware of the transmission issue.


Michael G. said
1025 days ago
Clutch has been replaced twice and adjusted/reprogramed once. Same issues occur. Vehicle losses power, shakes, and vibrates. When merging into traffic the vehicle will lose power possible causing an accident. This is an ongoing problem and it is unsafe.


Miguel R. said
1025 days ago
Reading all these responses only lets me know that I'm not the only one having a problem. When driving my 2013 Ford Focus, I notice that there is a rumbling sound that comes from the transmission also when accelerating after sitting at a light there is a hesitation that sometimes feels like ours going to stall. I've also noticed that when the car is parked there is a sound that comes from the car. It almost sounds like the car is still shifting gears


Ellen S. said
1022 days ago
I purchased my 2012 Ford Focus in 2013 after it had been previously owned by one person, and had less than 40,000 miles on it. I bought it from the local dealership, and have had nothing but problems with it.
First the transmission started stalling while driving at lower speeds, and then it would lose some of the drive and power for what seemed like no reason.
The computer was reprogrammed for the transmission, but it still persists. I just can't seem to get it to do when they're testing for it.
No matter which Ford dealership I go to they won't replace the transmission so I have no idea how long this piece of junk will last.


Areida B. said
1020 days ago
Ford Focus 2013. Bought it 7 mo ago. Twice it has displayed a warning stating my stransmition is over heating. Car jumps when you accelerated and had to fill up tires with air every 4 days. Took it to the dealer 1 mo. ago when I noticed an oil leak. They took my car and never called me back. The technitian in charge of my car never picked up the phone or responded to any of the messages I left. It wasn't until I started yelling to a poor girl on the phone that I finally got to talk to the tech. He said he was going to diagnose my car and call me back in 20 minutes. 4 hours latet I couldn't get ahold of him. had to yell some more, and then the tech picked up the phone and said I was getting a rental car because they had ordered some parts for my car. Never told me what was wrong, wouldn't answer my questions because he has a lot of work. I live on the border. My life is in mexico and the u.s. I bought a new car so I wouldn't have any problems because this is the only car I have and I have no other way to get to school, work and home. I was told that if I wanted to take the rental into mexico I would have to purchase additional insurance. I called ford customer service because I didn't feel this was fair (your faulty car, you fix it without me having to stop my life for 3 weeks) First Ford tried to pass the ball back to Ford mexico, because I partially live in mexico. After I refused and argued with the rep for over an hour he said that Ford was not paying for the mexico insurance ( I already pay a mexico insurance on my ford additional to my u.s. insurance my budget can't handle paying MORE). The insurance would be 37dlls a day! I really needed to go to mexico that weekend I thought I would pay only 2 days. Turns out the package that ford has with hertz doesn't allow the add on of mexico insurance. There was nothinf I could do my hands where tied. They told me to pick it up on a saturday it wasn't ready, told me to pick it up on a monday, wasn't ready, no one would tell me what was going on what parts where ordered. I had to leave town on an emergency (couldn't take my car and had to go on the bus) and my sister had another screaming fight with the tech and they finaly gave her the car. They gave her a sheet of paper that said they changed the clutch, reprogramed the computer and changed some plastic packings. They did nothing about the tires. My floor mats are filthy with oil stains and now every time I accelerate the care makes a sound, like when you shift gears incorrectly on a manual transmission. The sound gets worse if I accelerate and turn the steeringwheel. The car jumps and has problems gaining speed. Took it back today and the tech said it was normal "that transmition does that because it's a manual transmition" was his answer. I took the car to the other 2 ford dealers in the city and they both told me that it would take them at least 2 weeks before they looked at my car because they where really backed up. Just looking around the only cars they had in there where focus! THEY ARE BACKED UP WITH FOCUS WITH THE SAME PROBLEM AS ME! I called Ford customer service again, explained to them this is my only car I can't wait 2 weeks untill they can diagnose it and give me another rental that I can't cross over to mexico. All ford customer service said to me was that they couldn't help me. Every ford dealer is independent and they can't force them to have different procedures and they can't give me a rental until they diagnose the car. They can't even open a case without the car diagnose.


Kirsti B. said
1018 days ago
I bought a 2014 ford fiesta se in December 2013. It was fine for the first 5 months. Now I have 14,000 miles on it and it went into the shop on July 2nd for shifting hard, screen went black, and a horrid grinding noise. I was told it was fine and needed an update. 10 miles later it was acting up worse and to the point it would launch me forward. I wrote to ford and they had me bring it back in for a head technician to ride with me. Before I even got a mile he told me I needed a clutch. Keep in mind it was just there a week earlier and it was fine. He scheduled an appointment for the following Wednesday which was about a week away. He let me drive off the property knowing my vehicle was not safe. It makes a grinding noise and jumps gears completely. If I get it back this time and something is still wrong I will take it back once more, write a letter to ford, and apply florida's Lemmon law. I am not going to drive a vehicle that can jump from 1st to 4th. It also rolled forward when it was in reverse one time. It has been in the shop twice in about 6 months.


Kimberly W. said
1015 days ago
My 2013 ford focus is going in for the third time on Monday. Car shuddered and learched forward at stop light at less then 1000 miles. Was shuddering while driving and couldn't get it into park the 2nd time they reflashed the transmission. When I went in today the service guy said they marked down last time function is within ford perameters no more repair to be made. They have told me the shudder is normal for dual clutch. You can feel the transmission kick when it shifts into gear, some shuddering and when pulling out from a stop to merge into oncoming traffic the car hesitated and I almost got into an accident? This is Normal operation for a dual clutch???? This is my 3rd car with a dual clutch and this is not normal. Does someone have to die for Ford to do the right thing and fix this problem? What sucks is I love the car and I may have to get rid of it because it's not safe.


John L. said
1015 days ago
3 times I've been told that Ford's Regional Customer Service Representative would contact me within 1 business day, and 3 times this did not happen. Not only have I put up with a subpar transmission in my 2012 Ford Focus Titanium Hatchback, I've had to waste a lot of my time on the phone with Ford's customer support re-explaining my situation, at Ford service centers, with rental cars (plus paying the rental car insurance fee), and of course the process is still on pause and I have no idea if Ford will stand by their product and honor their warranty.

A Regional Customer Service Representative was supposed to contact me by 5PM today, but this did not happen. This was Strike 3 folks... Ford Service Center had my car until today, but the parts they require to fix and oil leak, which is just one of the problems with my car, is backordered until August. I was told that they may have to replace my clutch for a second time, because of a oil leak that's been causing it to slip, but they won't know the full story until they "get in there" and see what's going on with the transmission... So, Including a recall, and the first clutch replacement during the last two years, this would be the third transmission related "fix" performed on this 2 year old vehicle that only has about 26,000 miles on it. Sounds pretty lame and lemony to me!

I've lost my faith in Ford... I lived in NYC for 10 years without a vehicle, and when I was thinking of leaving NYC, I decided to give Ford a chance, because they're new cars looked so impressive and I wanted to buy American! What a major disappointment! I was the first person in my family to stray from Chrysler since the 60's... I saved up money for a year, and paid almost $26,000 cash for my new car, and drove it out West a few months later... Since the beginning, the transmission has been wonky.. It's definitely a design flaw, they know, I know it, and the thousands of people that have filed Lemon-law cases against Ford, for the same reasons know it.

It's like it doesn't want to shift, and then you feel a big hesitation, and then it will kick in, or just bogs down altogether. Sometimes these transmission miss-fires happen on the highway at very high speeds and it's SUPER DANGEROUS because you can't count on the car to react properly during quick maneuvers. The car still rolls backwards on hills at times, even after a recall fix. The shifting is just not right, beyond whatever standardized response FORD tells us about a hybrid/dual-clutch transmission, that sometimes let's you feel those shifts. FORD says that the driver does feel a little bit of roughness and maybe jerkiness because you're just going directly from one gear to another... Regardless of their reasoning, it's complete nonsense, because it's worse now than ever. The transmission is lame and FORD needs to correct this situation before they have major problems like GM!


Delanee M. said
1007 days ago
I have had the same issue with my transmission, along with some others, and Ford said it would be taken care of and I would feel safe again with Ford. Well after having my car for almost 3 weeks they tell me they fixed it but that the car will still shutter just not as bad, and that this is a normal characteristic. How can this be Fords normal? When my brand new car feels like it is going to die when I take off, or slip out of gear while I am parked in my driveway, or my door not shut because it broke the metal latch broke.. My car isn't even a year old!!! The Regional manager will make you feel like they are going to help you when all they do is say, there is nothing else I can do because this is normal. I didn't even know my car had a dual transmission until I started having problems with it a few days after I bought it.. And that was the first time I heard its normal for your car to feel like that when you drive.


Daniel R. said
1007 days ago
I purchased my 2014 Ford Focus on January 1st, 2014. I took the vehicle in for a shaking feeling when the car shifted from first to second gear. I had about 3,000 miles on it. Ford re-programmed the transmission, saying that what I was feeling is rather normal. It was a temporary fix as the shaking became more violent. I also had an incident where the vehicle lunged forward while I was attempting to brake, almost rear ending the car in front of me. I was also experiencing a lack of acceleration which happened usually when I needed the car to go in a rush (entering fast traffic etc.) There was also a sensation that the car was going to stall out. Grinding also could be heard from the transmission. I took it back in around 6,000 miles to which they replaced the clutches on the car. For the first few days it felt like a new vehicle, yet it soon started to shake and stutter again. My car has approximately 6,400 miles and I'm afraid that I will be stuck in a never ending cycle of having to get this fixed. This issue is not only annoying, but unsafe as well. The car bucks, shakes, hesitates and stutters. When going up hill, I have noticed at times that when I press on the gas, the engine revs but I never gain any speed until I practically floor it.


Daniel R. said
1007 days ago
I purchased my 2014 Ford Focus on January 1st, 2014. I took the vehicle in for a shaking feeling when the car shifted from first to second gear. I had about 3,000 miles on it. Ford re-programmed the transmission, saying that what I was feeling is rather normal. It was a temporary fix as the shaking became more violent. I also had an incident where the vehicle lunged forward while I was attempting to brake, almost rear ending the car in front of me. I was also experiencing a lack of acceleration which happened usually when I needed the car to go in a rush (entering fast traffic etc.) There was also a sensation that the car was going to stall out. Grinding also could be heard from the transmission. I took it back in around 6,000 miles to which they replaced the clutches on the car. For the first few days it felt like a new vehicle, yet it soon started to shake and stutter again. My car has approximately 6,400 miles and I'm afraid that I will be stuck in a never ending cycle of having to get this fixed. This issue is not only annoying, but unsafe as well. The car bucks, shakes, hesitates and stutters. When going up hill, I have noticed at times that when I press on the gas, the engine revs but I never gain any speed until I practically floor it.


Daniel R. said
1007 days ago
I purchased my 2014 Ford Focus on January 1st, 2014. I took the vehicle in for a shaking feeling when the car shifted from first to second gear. I had about 3,000 miles on it. Ford re-programmed the transmission, saying that what I was feeling is rather normal. It was a temporary fix as the shaking became more violent. I also had an incident where the vehicle lunged forward while I was attempting to brake, almost rear ending the car in front of me. I was also experiencing a lack of acceleration which happened usually when I needed the car to go in a rush (entering fast traffic etc.) There was also a sensation that the car was going to stall out. Grinding also could be heard from the transmission. I took it back in around 6,000 miles to which they replaced the clutches on the car. For the first few days it felt like a new vehicle, yet it soon started to shake and stutter again. My car has approximately 6,400 miles and I'm afraid that I will be stuck in a never ending cycle of having to get this fixed. This issue is not only annoying, but unsafe as well. The car bucks, shakes, hesitates and stutters. When going up hill, I have noticed at times that when I press on the gas, the engine revs but I never gain any speed until I practically floor it.


Autumn O. said
1003 days ago
I've had transmission and brake problems with this car since I purchased it brand new in 2012. Same issues as everyone else, shuttering and sputtering upon takeoff, delay when you step on the gas, flooring the gas just to get it to go up a hill, stepping on gas and not going anywhere, vehicle lunging forward in stop-and-go traffic, and a loud squealing coming from the brakes. This car has had 3 clutches and 3 sets of brakes. I am scheduled to go to Arbitration with Ford over this issue. So glad I found this class action lawsuit information.


Karen G. said
1001 days ago
We have 2012 Ford Focus with 22,000 miles on it. We been going back to Ford with same problems. Loss acceleration while sitting at red light,middle of intersection, jumping on highway,going around corner .Almost got hit twice because of it.They tell me they can't find anything wrong with it. Plus we got shakes and vibrates and noise. Had recall on car drifts back when you turn your motor off in park. But it still does it. Parking brake lock up. They did put new handle on it.Just had it in again because of of problems and we got appointment this Monday they told us it is because we got seals in transmission leaking.I don't know how that is going to fix anything.They never told us that it was class action suit for the same problems.


Jennifer M. said
996 days ago
I bought a 2012 Ford Focus last April will less than 50,000 miles on it. It has been in the shop 3 times and nothing. It like it goes into neutral while driving and also pulling out onto the highway. The most dangerous place it has done this is crossing railroad tracks. Losing acceleration doing this is not acceptable. I can also put it in reverse and it goes forward. The gears grind as well. The dealership plays dumb. What going to have to happen for them to fix this? And it does not matter the speed I am going either.


Lisa M. said
994 days ago
Brought a 2012 Ford Focus April 2, 2012. And a few days later noticed shuttering in the vehicle. Since this was a practical new car (only 23K) miles, I thought maybe it came from sitting and just needed to drive the kinks out. Was I in for a big surprise. One day while going to the Dr and having to enter the interstate, the transmission would not go into passing gear so I could enter traffic smoothly. It hesitated to pick up speed an I was almost in a terrible accident. I took it back to the dealer in which they put a new clutch in it just to have the same problem happen 2.5 weeks later (shuttering). I have been returning this vehicle back to the dealership (or calling them) on a weekly basis for numerous warranty issues such as pieces falling off, MYSYNC messing up, interior light shortage, etc only to hear the same thing either 'there's nothing wrong with the car" or "bring it in when its messing up"-(mysync and interior lighting shortage). To add insult to injury, I could leave the house while the items is messing up, just to get to the dealership and its working fine. The mileage that Im going to the dealership is adding to my warranty miles and it is just not fair that I end up with nothing but a "snigger" from the dealership service department because the problem is not acting up when I get there. Transmission is still messing up and they told me they couldn't find anything wrong with it. Revving up to 3K RPMs before shifting is not something that is normal. However the car does not do it all the time. Very frustrating.


Ray P. said
991 days ago
Purchased a 2013 focus with less than 9miles on it. Have had clutch replaced in it already. Have had it put on their "machine" to reset transmission which worked for 2 days. Getting ready to take it back again. Doesn't shift properly jerks and revs up.


Ray P. said
991 days ago
Purchased a 2013 focus with less than 9miles on it. Have had clutch replaced in it already. Have had it put on their "machine" to reset transmission which worked for 2 days. Getting ready to take it back again. Doesn't shift properly jerks and revs up.


Ray P. said
991 days ago
Purchased a 2013 focus with less than 9miles on it. Have had clutch replaced in it already. Have had it put on their "machine" to reset transmission which worked for 2 days. Getting ready to take it back again. Doesn't shift properly jerks and revs up.


Ray P. said
991 days ago
Purchased a 2013 focus with less than 9miles on it. Have had clutch replaced in it already. Have had it put on their "machine" to reset transmission which worked for 2 days. Getting ready to take it back again. Doesn't shift properly jerks and revs up.


Ray P. said
991 days ago
Purchased a 2013 focus with less than 9miles on it. Have had clutch replaced in it already. Have had it put on their "machine" to reset transmission which worked for 2 days. Getting ready to take it back again. Doesn't shift properly jerks and revs up.


Ray P. said
991 days ago
Purchased a 2013 focus with less than 9miles on it. Have had clutch replaced in it already. Have had it put on their "machine" to reset transmission which worked for 2 days. Getting ready to take it back again. Doesn't shift properly jerks and revs up.


Donna P. said
990 days ago
My ford focus has had transmission issues since the beginning and i am sorry I did not push for lemon law. My car has 51K miles I owe 10K and it left me in the middle of a busy intersection two good samaritans pushed me to the side of the road. i had it towed to the ford dealer where it sat for a week before they said yes it is the transmission. they told me it came in with a dead battery and that could be causing the problems. I consented to a new battery they hit me for a new terminal cable $80 US and then they said yes its the transmission but it is two days later and still no dx on the problem or eta on the fix because it was out of bumper to bumper they told me no rental car. I threw a fit on their Facebook page and they gave me a rental, promised to expedite the dx and expedite parts. They have extended the rental from the original 5 days and now i am waiting. problem is the car is devalued I owe a ton of money on it and I am afraid it will not last out my loan and I am afraid I wont get squat for my trade with all these problems so prominently documented on the internet. I was told today a letter is going out and they are extending parts of the warranty on the power train to 7 yrs 100K miles this is not good enough. I want out of this car. I dont want a lousy coupon towards another ford either like they do in so many class actions. The car despite being an automatic at low speeds feels like a stick shift that someone does not know how to drive and it is going to stall. i had it back a few times and was told that is NORMAL that is how the car shifts. Lies. They replaced a module in it and that was suppose to fix it more lies. Finally it just died and left me in a very dangerous situation at rush hour. I missed work it was not a good situation.


Dale G. said
990 days ago
I have a 2012 Focus, since driving it off the lot in June 2012, it started hesitating when stepping on the gas. When I mentioned it to the dealer, he said it was a new type of transmission and it is learning how I drive the car. It got worse to almost stalling at take off and when I would take it in for service, they said that the rpm in the transmission was too high and were going to clean the clutch. I got it back 2 days later, and the problem was worse. They replaced the clutch and it worked fine for a few days, and then it started doing it again. I've been trying to trade it in on another vehicle but with my loan, I owe more than what the car is worth.


Tasia D. said
987 days ago
Does anyone know when we find out results of the suit? I have taken my 2013 focus in 4 times- it took the third time to get a new clutch installed and having same issues again after a few hundred miles. Ford refuses to acknowledge the reappearing issue and that we basically have to learn to drive the car more aggressively (in traffic????) to get rid of the jolting. Since our last service we get roughly 24 mph (used to be 33)... No acceptance from Ford. Bought the car with 8k miles so it can't be considered a lemon... So over this- I want nothing to do with this car anymore. If anyone has advice on how we can band together please let me know!


chelsea c. said
984 days ago
Same deal. Car is broken and it is brand new. Henry ford is rolling over in his grave. Shame on ford.


said
982 days ago
This is a 2012 Ford Focus that was purchased new and has had problems with never sets in regards to stalling rolling backwards in drive acceleration. the car just stops while doing 50 on a highway and when pulling out onto a roadthe gas mileage is not what's advertised advertised the dealership says everything checks out ok for the past four times I have brought the vehicle in because of this matter I am afraid my wife is going to catch the one that's going put her in and that is not acceptable is a new vehiclethis car is dangerous and should not be allowed to be sold or resold until this issue is resolved I am now looking into legal options


Ralph R. said
982 days ago
My 2014 Focus has the same transmission issues as the above vehiclesand when I took it in I was given a 2 page handout that basically said these issues were normal for this type of transmission and the service tech looked it over he said it was within spec and there was nothing he could do. He also said Ford was aware that there was a problem and they were trying to solve it with updates.


Joe F. said
981 days ago
Bought a 2014 Ford Focus new in September of 2013. This is an SE model with the 6 speed automatic, or automated manual as they like to say. It has always been jerky to a point which I got used to and actually didn't bother me. After about 7,000 miles on the car the transmission started to shudder really badly between first and second gear. I had it to my dealer on August 11th, 2014 and they did a new transmission flash. Upon leaving the dealer it was actually shifting worse and was now grinding from 1st to 2nd gear. I called they dealer and they said it needed to get used to my driving habits again and said to wait. After a few days it did smooth out some, feeling more like when I bought it new however with occasional shudder like before. It also slipped more than once as well. It now shifts....okay. But every now and then still shudders and struggles. It will be going to the dealer again shortly so a mechanic can tear it apart to look at it. Currently under 11,000 miles on the car.


Christine F. said
979 days ago
I am having the same problem with my Ford Focus 2012. It has the "automatic" transmission and I am experiences all of the problems described in the class action lawsuit. Delay of acceleration, transmission overheating in bad traffic (tells you to pull over and turn the car off), shuddering, hard/violent shifting, grinding noise...etc.


Yana L. said
976 days ago
In October 2011 I purchased a brand new Ford Focus SE hatchback 2012. After a few trips on my new car I took it on a highway, going 65 mph the car suddenly what felt like "switched to neutral" and would no go fast, the rpm was in the red zone. Luckily I made it to the curb and then off the nearest exit. I dropped the car off at the dealership, it took them a while to figure out what was wrong but they finally "fixed it". It was an awful experience I would not wish for anybody buying a brand new car.


Brian W. said
975 days ago
We have a Ford Focus 2012 that went from shifts slowly to now not accelerating at all. When you put it in drive it wont go anywhere and makes a grinding noise when you try to shift. They want 1600 to replace the TCM but with reading about the on going problems even after the TCM is replaced we are scared to fork over anymore money to ford...


Brian W. said
975 days ago
We have a Ford Focus 2012 with 92000 that went from shifts slowly to now not accelerating at all. When you put it in drive it wont go anywhere and makes a grinding noise when you try to shift. They want 1600 to replace the TCM but with reading about the on going problems even after the TCM is replaced we are scared to fork over anymore money to ford...


Brian W. said
975 days ago
We have a Ford Focus 2012 with 92000 that went from shifts slowly to now not accelerating at all. When you put it in drive it wont go anywhere and makes a grinding noise when you try to shift. They want 1600 to replace the TCM but with reading about the on going problems even after the TCM is replaced we are scared to fork over anymore money to ford...


Brian W. said
975 days ago
We have a Ford Focus 2012 with 92000 that went from shifts slowly to now not accelerating at all. When you put it in drive it wont go anywhere and makes a grinding noise when you try to shift. They want 1600 to replace the TCM but with reading about the on going problems even after the TCM is replaced we are scared to fork over anymore money to ford...


Brian W. said
975 days ago
We have a Ford Focus 2012 with 92000 that went from shifts slowly to now not accelerating at all. When you put it in drive it wont go anywhere and makes a grinding noise when you try to shift. They want 1600 to replace the TCM but with reading about the on going problems even after the TCM is replaced we are scared to fork over anymore money to ford...


John E. said
975 days ago
We purchased a new 2013 Ford Focus; the vehicle experience transmission problems from the beginning; at first we were told it was normal for that type of transmission. The vehicle would shutter and hesitate upon acceleration from a stop; it would also slip and shutter when it shifted into higher gears. The problem progressively became worse overtime, at ~18,000 it got to the point it was unsafe. We took it to the dealer and they acknowledge there was a severe problem and major repairs were made. The problem resurfaced in less than a year. The car has ~29,000 miles now and we are experiencing the same problems. We took it back to the dealer, they claim the transmission is within spec; furthermore they annotated that the front tires are totally worn out and unsafe, when we inquired on why a set a tire that are supposed to last 65,000 miles, prematurely wore at half its life, we were it told it could be numerous reason. The service tech actually stated that the most likely cost is the constant slippage and vibration in the drive train.


Ashley H. said
974 days ago
2012 Ford Fiesta SE. Bought brand new in 2012. Currently has 60,000 miles. Transmission has gone out, drive shaft has gone out. AC has gone out twice, first was a fuse issue, second was a leak in the line that runs to where freon is, and a thermostat issue (they think). The radio/electrical/sync system has gone out three times and has been completely replaced twice so far. There was a recall on airbag system and seatbelt system.


LuAnn C. said
973 days ago
2014 Ford Focus Hatchback purchased Dec 31, 2013. I had commented on the jerking when purchasing the new car, and was told it was normal and was led to believe it would get better after putting a few miles on the car. Have taken to the shop recently because of course it never got better...has gotten worse and also experiencing the lurch after turning car off and at a stop plus for lack of knowing how to explain, engine run on once car is turned off. So they hand me a sheet telling me all this stuff is normal.....such BS! After my son in law going off on the manager, the car was finally looked at after having to leave the car for two days. They called this morning to say they did a software update and that all is well. After all I have read on here, I am even scared to go pick it up. But have also had various noises (that can be nothing good) and sounding kinda like something is going to fall off of the car. So very disappointed in this car purchase. Under 11,000 miles...this is ridiculous for a new car! It is ridiculous to me that this problem is on going through several years of producing these cars. Ford needs to do something with their billions to buy back these cars from the hard working consumers.


Douglas B. said
972 days ago
I bought my 2012 focus titanium 1 week ago and its already in the shop for the transmission, making a grinding noise, slipping, and lurching. It had 60k miles when I bought it and it ran good when I test drove it for 5 min. But now I wish i could park it at the dealership walk over the VW and buy a GTI.


Rebecca G. said
966 days ago
I have a 2012 SEL Ford Focus with the select shift trans. I really loved the car when I first bought it. The car drove like a dream, but within the first 5000 miles, my car turned into a nightmare. I have had my car for 2 years now and its in the dealership every other month. They have replaced my trans, clutch, break and gas pedals on multiple occasions. On top of all the computer issues with the trans. It still to this day rolls backwards (I have to use 2 feet to drive, otherwise I will hit the car behind me. Rolls backwards on hills and on complete flat surfaces, doesn't matter), Lurches forward (When accelerating, changing gears, stopping, and turning the car off), loud terrible grinding noises, random shuttering (I don't even have to be changing gears or at low speeds), either really high rpm's or really low rpm's (When its really low, the car stalls), and lately when its really hot out or I have been driving for over 30 mins the trans is really sluggish. Like it doesn't want to change gears. There has been times I have had to pop the car into the select shift instead of auto just so it will change gears. This car has really given me run for my money. I'm just sick of it and I'm terrified that I'm going to end up in a horrific accident.


Emily Y. said
966 days ago
My 2013 ford fiesta started having problems at 1000 miles. I have took it in 5 times. 3 times they said thats just how the car runs. it shook, shuddered, was loud, and would kick and almost hit people in front of me. it is dangerous. i had to have the clutch replaced once due to a leaky fuel thing, and the catlyic converter replaced as well. i just recieved a letter last week saying due to cusomter satisfaction and a clutch problem they were extending my warranty to 100000 miles, which i already had extended with my finance company because i thought something bad would happen. i want a new car and my money back.


Alexa L. said
965 days ago
I have had my ford focus since the end of October 2012 and have been experiencing shaking, violent jolting and hesitation when accelerating. I received a letter about the transmission from ford directly and took it in they then told me there was nothing wrong with it and everything I'm experiencing was normal and to have more spirit when I drive and give it more gas when I feel it jolt, what am I a nascar driver? They are liars and telling me my car is completely normal even giving me a pamphlet of what I feel and what the cause of it is. So mad


m s. said
964 days ago
I purchased a 2012 Ford Focus SE last year and have had problems starting about 5 months after that. The first major issues was the steering system had to be replaced and it was out of warranty (warranty for that only lasts until 80,000 miles). I just had to put it in the shop last week because the transmission malfunction came on while driving. I just got it out today and I see that the transmission is not supposed to jerk like a stick shift. I still have other issues such as the catalytic converter is bad, one of the main gaskets on the bottom of the engine, and the lug nuts are hard to get off due to friction from driving. I wish that Ford would come up with a valid fix and own up to their issues with their cars.


Amanda H. said
964 days ago
I bought a 2011 Ford Fiesta SE back in May of 2013. Well at the end of July as I was driving at an accelerated speed on the Freeway a bunch of lights came on on my dash and my car actually stopped running. ON THE FREEWAY. I managed to pull myself over onto the side of the road without getting hit or injured. I tried to start my car and nothing happened. All lights still came on but no turn over or clicking noise. So I thought it was the starter or the alternator. When the tow truck driver came to to tow me he struggled shifting from Park to Drive on the vehicle. I had it towed into CarMax (as I have a service contract with them). They tried to jump the car and nothing. So they took it into the back to try and scan the vehicle to see what was wrong but everything was coming back basically saying the vehicles computer would not respond back. It was then taken to the nearest Ford to have them look at it. I was then told that my PCM (or my TCM, something like that) had actually malfunctioned in the car and basically had told my transmission to stop running. Before any of this happened I had the same jerking problem with the vehicle and the sudden shudder it would make when trying to rev up. Even now with the PCM (or TCM) being fixed I still feel the car shudder and shake every once and while. I feel like this is horrible that this car which is only 3 years old is already having problems like this. And it was scary enough been through that experience and worried if people were going to slow down so I could pull over to the side of the road. Anyway, that ends my rant about this.


Louis C. said
959 days ago
I have a 2012 ford focus s model that I bought in June of 2012. It is in the shop for the forth time now. It's the same issues with the transission. It shudders when taking off from a stop. Does not shift right when shifting from 1st to 2nd and sometimes third. This time they tell me transmission has to be pulled and the clutches cleaned and seals replaced. They were supposed to have my car 2 days. When I called them about picking it up today I was told they had not even started on it yet. The reason, because they have so many of these cars with the same problem. The worst of this is I am now stuck with a car that has no resale value. The word is out that this transmission is bad news and no one wants one.
Ford really needs to step up and take care of us loyal customers.


James R. said
959 days ago
I bought a certified pre owned 2013 Ford Fiesta SE with 4K miles on it. I have had it for only a month and I am already hearing grinding noises in the transmission whenever it shifts lower gears.


Michael B. said
959 days ago
Bought a 2013 Ford Focus which is having the same issues with the transmission. Grinding noises all the time. How can this be considered normal? I feel as though I am getting robbed.


Michael B. said
959 days ago
Bought a 2013 Ford Focus which is having the same issues with the transmission. Grinding noises all the time. How can this be considered normal? I feel as though I am getting robbed.


Michael B. said
959 days ago
Bought a 2013 Ford Focus which is having the same issues with the transmission. Grinding noises all the time. How can this be considered normal? I feel as though I am getting robbed.


Michael B. said
959 days ago
Bought a 2013 Ford Focus which is having the same issues with the transmission. Grinding noises all the time. How can this be considered normal? I feel as though I am getting robbed.


Jennifer H. said
958 days ago
2013 ford focus, shudder problems, slow acceleration been told they can't do anything about it. Given that paper that explains it's "normal"


Jennifer H. said
958 days ago
2013 ford focus, shudder problems, slow acceleration been told they can't do anything about it. Given that paper that explains it's "normal"


joseph S. said
958 days ago
am buying a 2014 fiesta. does not shift right and now is starting to vibrate when taking off. have only had it 10 months.


Matthew W. said
957 days ago
2014 Focus SE Sedan with an automatic transmission, purchased September 2014. Same issue as the other 2014 Focus owners: It shudders heavily between first and second gears. Based on comments from other posters, I'm not hopeful the dealer with be able to do much with this.


Suzanne G. said
956 days ago
I bought my 2014 Ford Focus SE. Have 500 miles on it and it also shudders when taking off once I thought it was going to stall out. I had asked the dealer about this and was told they have fixed this situation.....


David L. said
956 days ago
I bought a 2014 in Ford Focus SE in Oct 2013. It drove ok for the first couple of months then the jerking and shuddering started. It was so bad it would throw may passenger forward and they would freak out. I put up with it for a couple of months until I finally took it in to my dealer. The service manager without even letting me finish explaining said "it's normal" and I quickly responded with my frustration. He made me feel like he was doing me a favor by scheduling it in to look at it. They serviced it for a day and when I picked it up the technician said that there was a service bulletin for this problem. It drove better for about a month and the same problem returned but even worse. I also have a grinding noise when cornering slow. I really think I need to trade this pile of FORD junk in. My wife has the 2012. She had taken hers in a couple of months after she bought hers because of the same problem. Hers works ok but not great. I should have known better than to buy another one. STUPID.


Matt Z. said
955 days ago
Bought a new 2013 Ford Focus and at around 10,000 miles the automatic transmission started making strange noises and bogging down, just like all the other complaints. Our Ford dealership says that's just how these transmissions are, and offered to extend the warranty. They are only willing to give us 50% of the purchase price on a trade-in. In 1 year, the car depreciated 50%? They know it's a lemon, the market knows it's a lemon... Instead of fixing the problem, Ford is hiding from it. Last Ford we ever buy.


kenneth a. said
955 days ago
i have a 2013 focus with these same problems..i took it back to the dealer i bought it from, wanting to trade it for something else..they offered me 12k for this car that stickered for 28k. it had barely 12000 miles on it at the time.i have tried unsuccessfully several times to get in in for servicing and they tell me its a 3 to 4 week wait..we have 4 or 5 ford dealers in las vegas..i am very unhappy with this car and will never buy a ford product again.


John D. said
955 days ago
The transmission slipping.been to dealer 3 times in two weeks. Still not fixed andunder warranty! Need help dealer is not very helpful!!


John m. said
955 days ago
I have same problem. 2014 ford focus se. Dealer said it is normal for clutch transmission. Unattended acceleration griding slipping and jerking.


John m. said
955 days ago
I have same problem. 2014 ford focus se. Dealer said it is normal for clutch transmission. Unattended acceleration griding slipping and jerking.


John m. said
955 days ago
I have same problem. 2014 ford focus se. Dealer said it is normal for clutch transmission. Unattended acceleration griding slipping and jerking.


Al B. said
954 days ago
Bought a 2013 Focus SE last January. In April i noticed the transmission acting up, skipping gears grinding, lost trying to find a gear...asked Ford Service about it and they said it drove like a manual and i had to treat it that way, which i kind of understand and had been trying to do. 2 weeks later the car shuts down while driving and a message comes on the screen saying transmission failure. luckily i can glide into a DunkinDonuts lot. Call Ford service, they ask if i could drive it there which is about 15 miles away. I told them i could try and drove it there the whole way the car could not find a gear during acceleration, and to the point where the engine would rev real high then all of a sudden it would catch and the car would jump. I was driving during rush hour, in rotaries etc...it was treacherous. they had the car for two weeks could fix the ultimate problem and got some new seals and an upgrade. today driving home the car jumped in traffic and then started making a loud clicking noise. then it wouldnt drive in 1st gear it would jump into second. seemed okay over 30mph, but not really okay just less shaky than under 30mph. In the end i am just really saddened that the first time i buy a car, first time i buy a new car, a rand new car, I buy this fucking piece of shit. In the shop and got a new tranny in the first five thousand miles now is broken down again and the warranty just ended. Fuck me. Now Im broke and don't have a ride. Thanks Ford!


Morgan C. said
953 days ago
Transmission is starting to shutter a lot. seams to have a hard time shifting smooth and the training is noisy.


monica t. said
953 days ago
I have a 2012 Focus we bought new in 2011, Its been to the shop twice for the transmission not shifting and for almost stopping after a stop at a light just like it has no power. Took it yesterday and they reprogrammed the transmission said that the clutch was ok. The first time I took it in a different dealership told me it was normal sounds! Still not right and I really hate driving something I can't depend on.


Sarah K. said
952 days ago
All the same problems as everybody else, car won't accelerate at first and then just jumps. I have taken vehicle in 3 times only 1'time did they repair it. My daughter was told she needed to drive the car for about 2 weeks after being repaired so the transmission could recalculate her driving habits??? Are they serious? I personally took my daughters car to ford on Friday August 15, 2014 and personally went back to the salesman and told him to drive the vehicle. He claimed something was definitely wrong and he would have the GENERAL MANAGER call me the following Monday to see what we could do? No phone call Monday from General manager, then Tuesday August 19th my daughter was on her way to work and sure enough same thing again only this time she actually got into her first car accident, luckily nobody was seriously injured. About 10 days later I received a letter from FORD postmarked August 26, 2012 extending the warranty on her vehicle for 7 years or 100,000 miles due to transmission issues. This transmission is JUNK. Ford really needs to do something before somebody is seriously injured. (The reason I took vehicle in the previous Friday was because I didn't feel safe letting my daughter drive that vehicle after she told me what was happening. I dropped her off and was leaving parking garage the car felt as if he stalled out on me so I floored the gas pedal and nothing. Out of nowhere the car jumped and took off out of nowhere. Thank god there was nobody in front of me definitely would oh age been an accident.


Sarah K. said
952 days ago
All the same problems as everybody else, car won't accelerate at first and then just jumps. I have taken vehicle in 3 times only 1'time did they repair it. My daughter was told she needed to drive the car for about 2 weeks after being repaired so the transmission could recalculate her driving habits??? Are they serious? I personally took my daughters car to ford on Friday August 15, 2014 and personally went back to the salesman and told him to drive the vehicle. He claimed something was definitely wrong and he would have the GENERAL MANAGER call me the following Monday to see what we could do? No phone call Monday from General manager, then Tuesday August 19th my daughter was on her way to work and sure enough same thing again only this time she actually got into her first car accident, luckily nobody was seriously injured. About 10 days later I received a letter from FORD postmarked August 26, 2012 extending the warranty on her vehicle for 7 years or 100,000 miles due to transmission issues. This transmission is JUNK. Ford really needs to do something before somebody is seriously injured. (The reason I took vehicle in the previous Friday was because I didn't feel safe letting my daughter drive that vehicle after she told me what was happening. I dropped her off and was leaving parking garage the car felt as if he stalled out on me so I floored the gas pedal and nothing. Out of nowhere the car jumped and took off out of nowhere. Thank god there was nobody in front of me definitely would oh age been an accident.


Sarah K. said
952 days ago
All the same problems as everybody else, car won't accelerate at first and then just jumps. I have taken vehicle in 3 times only 1'time did they repair it. My daughter was told she needed to drive the car for about 2 weeks after being repaired so the transmission could recalculate her driving habits??? Are they serious? I personally took my daughters car to ford on Friday August 15, 2014 and personally went back to the salesman and told him to drive the vehicle. He claimed something was definitely wrong and he would have the GENERAL MANAGER call me the following Monday to see what we could do? No phone call Monday from General manager, then Tuesday August 19th my daughter was on her way to work and sure enough same thing again only this time she actually got into her first car accident, luckily nobody was seriously injured. About 10 days later I received a letter from FORD postmarked August 26, 2012 extending the warranty on her vehicle for 7 years or 100,000 miles due to transmission issues. This transmission is JUNK. Ford really needs to do something before somebody is seriously injured. (The reason I took vehicle in the previous Friday was because I didn't feel safe letting my daughter drive that vehicle after she told me what was happening. I dropped her off and was leaving parking garage the car felt as if he stalled out on me so I floored the gas pedal and nothing. Out of nowhere the car jumped and took off out of nowhere. Thank god there was nobody in front of me definitely would oh age been an accident.


Amber W. said
951 days ago
I am having the same transmission stalling and sputtering issue with my 2012 Ford Fiesta. I have had it in the shop three times, paid thousands of dollars and it still isn't fixed. I researched the problem online and told the dealer what I found. They refused to listen, and still charged me for "repairs". The day after picking the car up, I was having problems again. I came home to call the dealership again, and found a recall letter from Ford. I talked with the service department again, and was told they had no knowledge of a recall.


Paul W. said
949 days ago
2012 Ford Fiesta: Have driven the car about 27,000 miles with the stutter: got the letter from Ford (w/e 9/5/2014) saying there may be a problem with leaking seals causing the stutter: Took the car to J.C. Lewis Ford in Savannah (where it was purchased) 9/15/2014: Dealer confirmed that it was a leaking seal and reportedly repaired it: Picked the car up from the dealer 9/20/2014 at ~10:00 am; drove the car approx 10 miles; transmission now locked in park ~16 hours later and car cannot be moved.


Nadiyah M. said
949 days ago
I purchased my Ford Focus in March of this year, theirs a noise in the transmission, it rolls back on hills, and twice it has shut off in traffic. the gears would not shift and the brake locked. The car also accelerates when im turning corners at times. Basically locked in park it took at least 5 minutes for the car to turn over and a message appeared in the screen. put in park , but i could not put it in park it was locked. When im driving it hesitated to pick up speed and it jerks. This is a very serious issue, i called my dealership the sales person act like he was so concered, and forwarded me to service department they actually cannot see me until this following tuesday and today is sunday i called saturday when it happened. i cannot understand why ford has not recalled this vehicle yet i dont feel safe driving it and i havent had it for a year yet. i know when i take it to get serviced it's not gonna fix the problem my warranty has been up and i cannot afford to pay for the service i already have a high car note and insurance.


Doug S. said
948 days ago
We are having the same issues as everyone else. 2014 Focus. Ginding noise at slow speeds, hesitation and jerking motion when city driving. Going to try the dealer, tried once before for the hesitation, was told its something I need to get used to.


Chris S. said
948 days ago
Everything here does not surprise me at all. My wife and I bought our 2012 Ford Focus SE in March of 2012. Not long after we bought it, we started to hear this grinding noise at slow speeds. The car sometimes shifted kind of rough as well. We took it in to be looked at and were told it's normal and that the car needs broken in. After a few months, I took it back in only to be told the same time. I got so fed up that I asked a tech to ride in the car with me and see if he could hear the noise. After going for a ride along, the tech told me this was not normal and told me to leave it there and they would check it again. They called me later saying it needed a new clutch which of course was covered by the warranty. After some time, we could hear the noise coming back. During a recent trip to Florida (2,400 mile round trip) the car started getting much worse. This is not what I would expect from a 2 year old vehicle with only 25,000 miles on it. Anyway, during a recent visit to the collision repair (minor fender bender) I took in the service bulletin that Ford had issued regarding the transmission issues with the car. Once again the car needs a new clutch. So now we have a 2 year old vehicle with under 30k miles that is now on it's third clutch. Something is not right here. The car does not feel safe to drive. Ford needs to fix this problem or buy the car back at purchase price. I bought the car with the expectation that I was getting a safe and reliable vehicle. I have done all maintenance as required. I have held up my part of the deal, Ford has not!


Steven Z. said
947 days ago
My wife has a 2010 ford focus and everytime she is stopped or even parked her car rpm drops and rises over and over again. It Gael like it wants to stall out and die. I WANT THIS FIX


Dimitar C. said
947 days ago
Got my new Ford Focus 2014 in February this year. Not happy with it. Transmission feels jerky and reluctant to shift. There's a gap and time delay when I press on the gas specially after I slow down on a red light and green light comes one before I make a full stop, then the car suddenly jumps. It's becoming a safety issue. Ford needs to take care of this ever so growing problem.


Munday N. said
946 days ago
2008 Ford Focus SLS bought 2 years ago, been having all of the same issues as listed above, delay when coming out of Reverse to drive, takes a few seconds to catch and go, push on the accelerator while on the turnpike (highway) and it just revs but does not go faster have to let off the gas and gently try again. Worse (mush worse) going up a hill.


Tom N. said
945 days ago
I have a 2013 Ford Focus SE purchase in June of 2013. We decided to sell the car because of repeated automatic transmission problems, and a feeling that the current fix wasn't the answer. We looked at trading the car off, and found the best we could do was $11,000.00, which put us under water by over $3,000.00. We just couldn't take that type of a loss on a car with less than 20,000 miles on it. We have tried selling it ourselves and have offered it far below what they are listed for in other adds, but there is no market. The problems with this car is well known. We have dropped our price and still no action. The car is clean, no accidents, with well documented service records. One of the responses to my add was a fellow who told me to hire an attorney, because I wasn't going to get the car sold. He knew from his own attempt to sell his Ford Focus. When I bought the car new I wanted a standard transmission, but was told that they were not available in anything other than the base model, and I would get better gas milage with the automatic. I wish I had dropped down to the base model and had a car with a reliable standard transmission.


Melvin M. said
944 days ago
I have a 2011 Ford Fiesta. The first winter I had this car I went out to start my car and it would only go in reverse. I took it to a Ford dealer and when they called and said my car was fixed I got in started it and again it would only go in reverse. From day one the car would hesitate when I pulled out into traffic and then lunge forward. Two weeks ago I was going down a major highway when all of a sudden the car wouldn't shift and I had to immediately pull off the road. Then a few days later the same thing happened. Today I was pulling into a business parking lot when my car wouldn't shift and shut off. It won't restart because it's stuck in park. My car is out of warranty and all I want is to get rid of this piece of junk.


Melvin M. said
944 days ago
I have a 2011 Ford Fiesta. The first winter I had this car I went out to start my car and it would only go in reverse. I took it to a Ford dealer and when they called and said my car was fixed I got in started it and again it would only go in reverse. From day one the car would hesitate when I pulled out into traffic and then lunge forward. Two weeks ago I was going down a major highway when all of a sudden the car wouldn't shift and I had to immediately pull off the road. Then a few days later the same thing happened. Today I was pulling into a business parking lot when my car wouldn't shift and shut off. It won't restart because it's stuck in park. My car is out of warranty and all I want is to get rid of this piece of junk.


Tara Z. said
943 days ago
I also have a Ford Fiesta. I bought it last year and the second month of owning it the transmission would not shift properly. I took it in twice and twice the dealership reprogrammed it. Did not work. Eventually they replaced the clutch. It is now vibrating at higher speeds and I do not know what that is about. My car is currently in the shop due to the rear passenger door latch breaking. This is the second time it has happened. At first I loved this car but the longer I have it the more issues it has and I am very sorry I bought it. I have always liked ford products but am now wondering if they care about safety of their products. That rear latch broke when I was at Walmart. I did not notice that it had not latched and when I pulled out of the lot the door swung open. I am so glad my children were not in the back seat.


Tara Z. said
943 days ago
I also have a Ford Fiesta. I bought it last year and the second month of owning it the transmission would not shift properly. I took it in twice and twice the dealership reprogrammed it. Did not work. Eventually they replaced the clutch. It is now vibrating at higher speeds and I do not know what that is about. My car is currently in the shop due to the rear passenger door latch breaking. This is the second time it has happened. At first I loved this car but the longer I have it the more issues it has and I am very sorry I bought it. I have always liked ford products but am now wondering if they care about safety of their products. That rear latch broke when I was at Walmart. I did not notice that it had not latched and when I pulled out of the lot the door swung open. I am so glad my children were not in the back seat.


Nicholas S. said
941 days ago
Bought my 2014 Ford Focus with less than 7k. Same problems as above. Sounds like a 20 year clunker. Extremely disappointed. Was told by the salesman that the transmission will learn how I drive. 3,000 miles later it's driving worse by the day.


Jason W. said
940 days ago
2013 Focus. Grinding noise, shifts roughly through the first few gears, loss of power in first few gears. 1 month wait to get the dealer to look at it and when they did they reprogramed something and set it was fixed. All the same issues and now the car vibrates as well when shifting. Have to wait another month before they will look at it. Taking it in Monday...


Jason W. said
940 days ago
2013 Focus. Grinding noise, shifts roughly through the first few gears, loss of power in first few gears. 1 month wait to get the dealer to look at it and when they did they reprogramed something and set it was fixed. All the same issues and now the car vibrates as well when shifting. Have to wait another month before they will look at it. Taking it in Monday...


Tillman M. said
940 days ago
My wife has a 2014 focus with same problems !!! We have been back to the dealer 4 times and they say there is nothing they can do for us . it is normal . We have talked to ford hotline with no help . We have kids and this car is UNSAFE TO DRIVE . The owner of our local dealer said he lost $57 selling us the car and offered us 50% of the sell price to trade in so we have to drive a UNSAFE car or lose $10,000 and the Honda Civic she traded that drove great. We needed a 4 door and thought if we got a new car it would be safe with no problems . We need help


Ronnie P. said
939 days ago
I took my 2014 Focus in last week and they "repaired" it. It is not shuddering in drive any longer, but it still doesn't feel right. Also, now it does shudder in reverse. I wouldn't call it dangerous any longer, but it's certainly not acceptable from a car with 12k miles. I am almost certain this is going to get worse again.


Patrick B. said
939 days ago
About a month ago, my fiance was driving her 2012 Focus SE to my workplace to meet for lunch. While driving, the car would rev but no higher speed was obtained. It acted just like a slipping clutch in a manual transmission. She slowed down, turned off the car, waited, and turned it back on. The problem went away. Just yesterday, the same issue happened again when I decided to take the car to go bowling. The car would rev, but not travel faster than 20 miles per hour. I turned around, parked it, and noticed the check engine light was on for the first time. I ran an OBD2 scanner and got the code P2837 which points to a powertrain issue. Now the car is sitting at the local Ford dealership, won't be seen for a week, and we are having to pay daily for a rental vehicle which Ford will not pay for. We called corporate, explained the situation, and were told that nothing could be done. I hope something good comes out of this horrible experience.


Andrea T. said
939 days ago
2012 Ford Focus SE same problems with the transmission, shuttering, hard shifting, rattling, jerking.....etc. It's been to the shop 3 or 4 times for this already in the 2 years I've owned it, and it's schedule to back in again in 2 weeks for the transmission again. Sad, it wouldn't be such a bad little car if not for those problems. This is my second Focus (my first was a 2005) and I absolutely loved it. I traded it in after 6 years and 160,000 miles for this one. UGH! What a mistake. I hope this all gets taken care of and something good happens for everyone's bad experiences.


Kimberly B. said
939 days ago
Bought a 2013 automatic Ford Focus SE. Worked great for the first few thousand miles then it started jerking and making grinding noises. Took it to the dealership and was told that it's just the way the transmission is and they refused to look at it. Now its at 11000 miles and the problem is even worse. I have an appointment to get it looked at again next week and I hope this takes care of it otherwise I'm done with Fords


Joseph H. said
939 days ago
I have 2010 Ford focus makes a grinding noise in transmission. I owned a 2007 Ford focus sold it due to transmission going out at 120000 miles


Jorge N. said
939 days ago
I have a Ford Focus 2012
Ever since I bought it towards the end of 2011 it has been having problems. At first it was a jerking feeling on the car whenever it changed gears, then at the stop signs if I let go the break, the car would roll back. I took it to the dealer and then said they were going to check it, they said it was all fine, that the car had a smart transmission and was getting used to my driving. A few months passed because I received a recall letter in the mail, I took the car still with the same problem and they said the car needed an update. They give me the car back but the problem was persisting. A few months later I take the car once again and the same service person told me the car had a smart engine and everything was normal. 2012 is over and then 2013 beggins, I have the car still thinking it has a smart transmission, in May 2013 I get relocated to Delaware, I take my car because of the same problems to a dealership in Dover, Delaware and they give me the car back saying they updated something on the transmission. Months go by and I get sent back to Kansas, in around April with 58,000 miles in the car, I take the car to the dealership and they take care of the Clutch System "that was going to repair all the problems". Now in September 30 with 64,000 miles I take the car back because the engine light came on while driving in the highway and I almost get into a wreck because the car speed decreased from 70 mph to under 30mph, and they said I need to pay $1,100 to fix the Transmission Control Module which helps the transmission shift its gears. I told the service person at Ford that I didnt have that kind of money availabe to spend like that and I was gonna take it later to get fixed, he says "the car is unsafe to drive if shut off on us a couple times" but the car had never shut off on me before. I ignore him and pay the $100+ dlls of inspection and drive off the car, a block away while waiting on the light to turn red a light came on "Hill Assistant" and the car wouldnt go forward while I pressed on the gas. I take the car back to ford after paying a $70 tow truck and they get to fix it. But ever since I bought it has been the same problem, the transmission, now that I am out of warranty they know the problem and want me to pay to fix it. I am just very disapointed with ford and the quality of the products they sale.


Rebecca F. said
938 days ago
I have a 2014 Focus SE and prior to that I had a 2012 Focus SE. Both of which have the transmission issues. Dealer visit #2 was today and told that it was reprogrammed when I took it in 3 days ago and that it is just getting used to my driving habits again..... What???? I was discussing with the service advisor and he said that he thinks many people just accept that their car has an issue like that and deal with it. I am sorry but I didn't spend the money on a new car to give me issues as if it was an older car.


Eileen A. said
937 days ago
My 2013 Focus was bought new and after driving off the lot it makes shuttering noises. I took it to the dealer and they told me it was normal.


Yosvany M. said
937 days ago
2014 ford focus bought it on February 2014, when i cam back to pick the plates i was feeling the shuddering already, i told the salesman and he said it was normal. 2500 miles on it took back to the dealer it was shuddering and shaking back and forth when it changed from 1st to 2nd gear. they did a learning adaptive reset on it that fixed for 2 months.I took it back again for the same issue and they changed the clutches, at that time it was like a brand new car but now the shuddering and shaking was when i was going on reverse. That was almost 4-5 months ago, im thinking on taking it back to the dealership some time next week when i have a chance for the same issue. currently 13000 miles on it.
It is very frustrating for someone like me that pays monthly for it knowing that when the warranty is over ( 2-3 years at my driving rate) it will be out of pocket when you are not even finished paying for it.


Danielle S. said
936 days ago
I just took a 2300 dollar hit (not including what I lost on tax and registration) selling my '13 focus back to Cerritos Ford in Southern California. I bought it just over 1 week ago. Having read some reviews which raised concerns about transmission reliability I specifically asked the sales guy about the CVT transmission. He told me (what I know realize is the Ford motor company packaged lie) about people not being used to the feel of the CVT transmission, and that the complaints don't actually reflect a transmission issue. So I bought it. After 3oo miles and five days, it was demonstrating the extremes of the transmission issues. Bucking, nearly stalling, grinding and clicking noises. An independent mechanic drove it and called it "severe trani malfunction" Cerritos Ford service department said that there was nothing wrong with it. They re-booted the computer. There was no driving improvement. Based on what I am seeing online I predicted that this was the beginning of a long road that would leave me with a car no longer under warranty, with little to no resale value, and so I chose to take the hit and get out of the car. No one at Ford will OFFICIALLY acknowledge that they are selling lemons, yet anytime you walk into the place and they hear you have a focus, they assume there are transmission issues. Thousands of people are having this problem, enough so that the CVT is being removed from the 2015 Fiesta and focus, and yet FORD is doing nothing to fix it, and taking NO responsibility. I want the rest of my money back!


Danielle S. said
936 days ago
I just took a 2300 dollar hit (not including what I lost on tax and registration) selling my '13 focus back to Cerritos Ford in Southern California. I bought it just over 1 week ago. Having read some reviews which raised concerns about transmission reliability I specifically asked the sales guy about the CVT transmission. He told me (what I know realize is the Ford motor company packaged lie) about people not being used to the feel of the CVT transmission, and that the complaints don't actually reflect a transmission issue. So I bought it. After 3oo miles and five days, it was demonstrating the extremes of the transmission issues. Bucking, nearly stalling, grinding and clicking noises. An independent mechanic drove it and called it "severe trani malfunction" Cerritos Ford service department said that there was nothing wrong with it. They re-booted the computer. There was no driving improvement. Based on what I am seeing online I predicted that this was the beginning of a long road that would leave me with a car no longer under warranty, with little to no resale value, and so I chose to take the hit and get out of the car. No one at Ford will OFFICIALLY acknowledge that they are selling lemons, yet anytime you walk into the place and they hear you have a focus, they assume there are transmission issues. Thousands of people are having this problem, enough so that the CVT is being removed from the 2015 Fiesta and focus, and yet FORD is doing nothing to fix it, and taking NO responsibility. I want the rest of my money back!


ROBIN N. said
936 days ago
I am experiencing the same issues with my 2014 Ford Fiesta. I haven't own this car no more than four months. I have not taken it to the dealership yet because I wanted to research the issue. I am very disappointed with what I am reading. I am almost scared to go into the dealership to have it checked!!


ROBIN N. said
936 days ago
I am experiencing the same issues with my 2014 Ford Fiesta. I haven't own this car no more than four months. I have not taken it to the dealership yet because I wanted to research the issue. I am very disappointed with what I am reading. I am almost scared to go into the dealership to have it checked!!


ROBIN N. said
936 days ago
I am experiencing the same issues with my 2014 Ford Fiesta. I haven't own this car no more than four months. I have not taken it to the dealership yet because I wanted to research the issue. I am very disappointed with what I am reading. I am almost scared to go into the dealership to have it checked!!


ROBIN N. said
936 days ago
I am experiencing the same issues with my 2014 Ford Fiesta. I haven't own this car no more than four months. I have not taken it to the dealership yet because I wanted to research the issue. I am very disappointed with what I am reading. I am almost scared to go into the dealership to have it checked!!


Colleen W. said
935 days ago
We have a 2012 Fiesta hatchback- auto 6spd. Transmission shuddering, hesitation. Took it into dealership, they did a software upgrade. Less than 3000 miles later there is now a horrible grinding noise in the lower gears, especially from 1st to 2nd. We're taking it back again this week. They better not state that is 'normal'. They WILL ride with me, to HEAR what it's doing. They WILL NOT 'test drive' it alone, so they can come back with 'we didn't hear it'. I dealt with Ford back in 1992 with my Cougar, and following the steps outlined in my owners manual, got my recurring issue fixed with that car too. They don't know who they're dealing with. I am a consumer that spent a LOT of money for this car, and they WILL rectify the issue, they have apparently caused.
If they do not rectify this issue to my satisfaction, I will be contacting again for lawyer assistance to pursue all avenues of legal recourse.


Colleen W. said
935 days ago
We have a 2012 Fiesta hatchback- auto 6spd. Transmission shuddering, hesitation. Took it into dealership, they did a software upgrade. Less than 3000 miles later there is now a horrible grinding noise in the lower gears, especially from 1st to 2nd. We're taking it back again this week. They better not state that is 'normal'. They WILL ride with me, to HEAR what it's doing. They WILL NOT 'test drive' it alone, so they can come back with 'we didn't hear it'. I dealt with Ford back in 1992 with my Cougar, and following the steps outlined in my owners manual, got my recurring issue fixed with that car too. They don't know who they're dealing with. I am a consumer that spent a LOT of money for this car, and they WILL rectify the issue, they have apparently caused.
If they do not rectify this issue to my satisfaction, I will be contacting again for lawyer assistance to pursue all avenues of legal recourse.


Colleen W. said
935 days ago
We have a 2012 Fiesta hatchback- auto 6spd. Transmission shuddering, hesitation. Took it into dealership, they did a software upgrade. Less than 3000 miles later there is now a horrible grinding noise in the lower gears, especially from 1st to 2nd. We're taking it back again this week. They better not state that is 'normal'. They WILL ride with me, to HEAR what it's doing. They WILL NOT 'test drive' it alone, so they can come back with 'we didn't hear it'. I dealt with Ford back in 1992 with my Cougar, and following the steps outlined in my owners manual, got my recurring issue fixed with that car too. They don't know who they're dealing with. I am a consumer that spent a LOT of money for this car, and they WILL rectify the issue, they have apparently caused.
If they do not rectify this issue to my satisfaction, I will be contacting again for lawyer assistance to pursue all avenues of legal recourse.


Ryan L. said
935 days ago
I HATE THE FORD FOCUS! Bought it brand new in 2012 and have had nothing but problems. We have had to have the transmission fixed and have brought it in multiple times for the shaking and shuttering. Also now the buttons on the radio are not working. It is dangerous to drive this car! Sometimes it won't even accelerate! Want to trade it in but it's worth shit! Even the Ford dealers tell us it is a terrible car yet there is nothing they can do for us. Ford needs to take these cars back and do something for us! I get so heated talking about this car because it is literally a piece of junk.


Colleen W. said
935 days ago
We have a 2012 Fiesta hatchback- auto 6spd. Transmission shuddering, hesitation. Took it into dealership, they did a software upgrade. Less than 3000 miles later there is now a horrible grinding noise in the lower gears, especially from 1st to 2nd. We're taking it back again this week. They better not state that is 'normal'. They WILL ride with me, to HEAR what it's doing. They WILL NOT 'test drive' it alone, so they can come back with 'we didn't hear it'. I dealt with Ford back in 1992 with my Cougar, and following the steps outlined in my owners manual, got my recurring issue fixed with that car too. They don't know who they're dealing with. I am a consumer that spent a LOT of money for this car, and they WILL rectify the issue, they have apparently caused.
If they do not rectify this issue to my satisfaction, I will be contacting again for lawyer assistance to pursue all avenues of legal recourse.


Joanna H. said
935 days ago
I have a 2013 Ford Focus with 28000 miles. I was at an extremely busy intersection waiting for the light to turn green and when it did my car acted like it was in nuetral. My car finally decided to move forward but did not function properly. Every time I had to stop it would act like it was shifting into nuetrel or would just stop. It was a very dangerous situation and I had to pull into the nearest parking lot. I called the nearest Ford Dealer and they said to bring it in the next day. I barely made it there. The dealership gave me a loaner and was very acommadating. However let me address Ford Corporate. This car is dangerous. If one of my children would have been driving and it stopped with them in it on a busy highway I would have taken every legal action available against the Ford Company. How dare you endanger people for money. You are aware this problem exists. It took only a second to find numerous complaints on this issue. I will not ever purchase a car from Ford again. Your company is disgraceful. I am a single mom and a veteran and thought this would be a safe reliable vehicle for my family. Your company has proved me wrong. I have purchased 2 new Fords in 5 years. Never again.


Joanna H. said
935 days ago
I have a 2013 Ford Focus with 28000 miles. I was at an extremely busy intersection waiting for the light to turn green and when it did my car acted like it was in nuetral. My car finally decided to move forward but did not function properly. Every time I had to stop it would act like it was shifting into nuetrel or would just stop. It was a very dangerous situation and I had to pull into the nearest parking lot. I called the nearest Ford Dealer and they said to bring it in the next day. I barely made it there. The dealership gave me a loaner and was very acommadating. However let me address Ford Corporate. This car is dangerous. If one of my children would have been driving and it stopped with them in it on a busy highway I would have taken every legal action available against the Ford Company. How dare you endanger people for money. You are aware this problem exists. It took only a second to find numerous complaints on this issue. I will not ever purchase a car from Ford again. Your company is disgraceful. I am a single mom and a veteran and thought this would be a safe reliable vehicle for my family. Your company has proved me wrong. I have purchased 2 new Fords in 5 years. Never again.


Joanna H. said
935 days ago
I have a 2013 Ford Focus with 28000 miles. I was at an extremely busy intersection waiting for the light to turn green and when it did my car acted like it was in nuetral. My car finally decided to move forward but did not function properly. Every time I had to stop it would act like it was shifting into nuetrel or would just stop. It was a very dangerous situation and I had to pull into the nearest parking lot. I called the nearest Ford Dealer and they said to bring it in the next day. I barely made it there. The dealership gave me a loaner and was very acommadating. However let me address Ford Corporate. This car is dangerous. If one of my children would have been driving and it stopped with them in it on a busy highway I would have taken every legal action available against the Ford Company. How dare you endanger people for money. You are aware this problem exists. It took only a second to find numerous complaints on this issue. I will not ever purchase a car from Ford again. Your company is disgraceful. I am a single mom and a veteran and thought this would be a safe reliable vehicle for my family. Your company has proved me wrong. I have purchased 2 new Fords in 5 years. Never again.


Joanna H. said
935 days ago
I have a 2013 Ford Focus with 28000 miles. I was at an extremely busy intersection waiting for the light to turn green and when it did my car acted like it was in nuetral. My car finally decided to move forward but did not function properly. Every time I had to stop it would act like it was shifting into nuetrel or would just stop. It was a very dangerous situation and I had to pull into the nearest parking lot. I called the nearest Ford Dealer and they said to bring it in the next day. I barely made it there. The dealership gave me a loaner and was very acommadating. However let me address Ford Corporate. This car is dangerous. If one of my children would have been driving and it stopped with them in it on a busy highway I would have taken every legal action available against the Ford Company. How dare you endanger people for money. You are aware this problem exists. It took only a second to find numerous complaints on this issue. I will not ever purchase a car from Ford again. Your company is disgraceful. I am a single mom and a veteran and thought this would be a safe reliable vehicle for my family. Your company has proved me wrong. I have purchased 2 new Fords in 5 years. Never again.


Joanna H. said
935 days ago
I have a 2013 Ford Focus with 28000 miles. I was at an extremely busy intersection waiting for the light to turn green and when it did my car acted like it was in nuetral. My car finally decided to move forward but did not function properly. Every time I had to stop it would act like it was shifting into nuetrel or would just stop. It was a very dangerous situation and I had to pull into the nearest parking lot. I called the nearest Ford Dealer and they said to bring it in the next day. I barely made it there. The dealership gave me a loaner and was very acommadating. However let me address Ford Corporate. This car is dangerous. If one of my children would have been driving and it stopped with them in it on a busy highway I would have taken every legal action available against the Ford Company. How dare you endanger people for money. You are aware this problem exists. It took only a second to find numerous complaints on this issue. I will not ever purchase a car from Ford again. Your company is disgraceful. I am a single mom and a veteran and thought this would be a safe reliable vehicle for my family. Your company has proved me wrong. I have purchased 2 new Fords in 5 years. Never again.


Joanna H. said
935 days ago
I have a 2013 Ford Focus with 28000 miles. I was at an extremely busy intersection waiting for the light to turn green and when it did my car acted like it was in nuetral. My car finally decided to move forward but did not function properly. Every time I had to stop it would act like it was shifting into nuetrel or would just stop. It was a very dangerous situation and I had to pull into the nearest parking lot. I called the nearest Ford Dealer and they said to bring it in the next day. I barely made it there. The dealership gave me a loaner and was very acommadating. However let me address Ford Corporate. This car is dangerous. If one of my children would have been driving and it stopped with them in it on a busy highway I would have taken every legal action available against the Ford Company. How dare you endanger people for money. You are aware this problem exists. It took only a second to find numerous complaints on this issue. I will not ever purchase a car from Ford again. Your company is disgraceful. I am a single mom and a veteran and thought this would be a safe reliable vehicle for my family. Your company has proved me wrong. I have purchased 2 new Fords in 5 years. Never again.


Joanna H. said
935 days ago
I have a 2013 Ford Focus with 28000 miles. I was at an extremely busy intersection waiting for the light to turn green and when it did my car acted like it was in nuetral. My car finally decided to move forward but did not function properly. Every time I had to stop it would act like it was shifting into nuetrel or would just stop. It was a very dangerous situation and I had to pull into the nearest parking lot. I called the nearest Ford Dealer and they said to bring it in the next day. I barely made it there. The dealership gave me a loaner and was very acommadating. However let me address Ford Corporate. This car is dangerous. If one of my children would have been driving and it stopped with them in it on a busy highway I would have taken every legal action available against the Ford Company. How dare you endanger people for money. You are aware this problem exists. It took only a second to find numerous complaints on this issue. I will not ever purchase a car from Ford again. Your company is disgraceful. I am a single mom and a veteran and thought this would be a safe reliable vehicle for my family. Your company has proved me wrong. I have purchased 2 new Fords in 5 years. Never again.


Lesley A. said
935 days ago
My 2012 Ford Focus grinds at about 40mph, and occasionally shudders. I do not have many of the problems I've been reading about here, but the ones I do have are getting worse. I have a huge problem getting service because almost all of the dealerships in my area do not provide service on weekends, close at 5:00 PM on weekdays, and won't ever look at the car while you wait....if one must use the car daily for work, this is a huge problem. And now reading everyone's posts about the transmission issues, I no longer feel safe. In addition, I feel that visits to the dealership make these problems worse. My problems began after I had my brake pads replaced. One last thing, this car is terrible in cold weather. Everything stiffens and makes noise, feels unsafe.


Shawn B. said
934 days ago
I bought my 14 Ford Focus in late May, and all these same issues (shuddering from 1st to 2nd), and also a burning rubber smell a couple times. Of course I called Ford and advised that this is not safe because it wants to jump when I am stopped and going slowly. Sitting on a slight incline, it drifted backwards almost hitting the car behind me. I have a wife and two children and I feel for our safety. Dealership said 2 weeks and they could get it in cause the parts they can only order a limit of 2 every other day. REALLY???? It will take someone dying before things will get fixed. And Country Roads Ford in New Martinsville, WV will not give me a loaner til they can get it in the garage in "a couple weeks"!


Stu G. said
933 days ago
Leased a 2014 Focus earlier this year and have the same problem... Had it in once and got the same run around and answers. Can a 2014 be included in this action?


CINDY W. said
933 days ago
Bought my 2014 Focus 1/26/14, first 500 miles I thought , this car is not shifting properly, thought it just need to be broke in, after 1500 miles I took it in to the dealer and they said they were having some issues with these cars transmission. The service department checked it out and 're-programmed' something and it seemed to drive better for a little while. So now the car has 8,500 miles on it and it drives really bad, doesn't shift correctly, transmission slips going up hill, it shudders on take off from stops. I had a 2005 Focus for 9 years and had absolutely no issues or repairs. I called to get the car in for diagnosis and was told they were backed up to February 2015!!! I am going to trade this sucker in for something other than a Ford. I am very dissatisfied and discouraged. This car also will slip out of gear if on a hill and go backwards.


CINDY W. said
933 days ago
Bought my 2014 Focus 1/26/14, first 500 miles I thought , this car is not shifting properly, thought it just need to be broke in, after 1500 miles I took it in to the dealer and they said they were having some issues with these cars transmission. The service department checked it out and 're-programmed' something and it seemed to drive better for a little while. So now the car has 8,500 miles on it and it drives really bad, doesn't shift correctly, transmission slips going up hill, it shudders on take off from stops. I had a 2005 Focus for 9 years and had absolutely no issues or repairs. I called to get the car in for diagnosis and was told they were backed up to February 2015!!! I am going to trade this sucker in for something other than a Ford. I am very dissatisfied and discouraged. This car also will slip out of gear if on a hill and go backwards.


CINDY W. said
933 days ago
Bought my 2014 Focus 1/26/14, first 500 miles I thought , this car is not shifting properly, thought it just need to be broke in, after 1500 miles I took it in to the dealer and they said they were having some issues with these cars transmission. The service department checked it out and 're-programmed' something and it seemed to drive better for a little while. So now the car has 8,500 miles on it and it drives really bad, doesn't shift correctly, transmission slips going up hill, it shudders on take off from stops. I had a 2005 Focus for 9 years and had absolutely no issues or repairs. I called to get the car in for diagnosis and was told they were backed up to February 2015!!! I am going to trade this sucker in for something other than a Ford. I am very dissatisfied and discouraged. This car also will slip out of gear if on a hill and go backwards.


rudy b. said
932 days ago
2013 fiesta is on second 3rd clutch in 20k im highly disatified with car its not safe .


lori r. said
932 days ago
Bought a 2014 Ford focus titanium in December 2013. After driving it for about 5 months I started noticing that it shutters. When I'm taking off I don't like it often feels like it's going to stall wart feels very boggy.it also grinds a lot when you are accelerating. Parent Lee this is what they say is normal as it's going through the gears. Sounds like I'm driving a 10-year-old car. Took me three months to get my appointment to bring it into the dealership and Andrew picked it up they told me the problem was solved but it still shutters and it still grinds.taking it in on the 15th for another appointment for the same problem.I was told that this is a very common problem amongst these cars because of these transmissions in the ability to give us higher gas mileage.. Is my first forward in my last forward. I'm extremely disappointed.The dealership is been extremely helpful but it seems they have their hands tied his word and only let them fix so much of the car at a time.


lori r. said
932 days ago
Bought a 2014 Ford focus titanium in December 2013. After driving it for about 5 months I started noticing that it shutters. When I'm taking off I don't like it often feels like it's going to stall wart feels very boggy.it also grinds a lot when you are accelerating. Parent Lee this is what they say is normal as it's going through the gears. Sounds like I'm driving a 10-year-old car. Took me three months to get my appointment to bring it into the dealership and Andrew picked it up they told me the problem was solved but it still shutters and it still grinds.taking it in on the 15th for another appointment for the same problem.I was told that this is a very common problem amongst these cars because of these transmissions in the ability to give us higher gas mileage.. Is my first forward in my last forward. I'm extremely disappointed.The dealership is been extremely helpful but it seems they have their hands tied his word and only let them fix so much of the car at a time.


Enrique R. said
931 days ago
I have had my car to Ford 4 times already for the transmission and have my 5th appointment 10/15/14 for the transmission, my 1st appointment I was provided paperwork and told to drive it more aggressively, my 2nd appointment the transmission was re-programmed, on the 3rd appointment the clutches were cleaned and on the 4th appointment the clutches were replaced. I was given another appointment when I recently got a letter from Ford finally admitting to the problems and to come in and see if seals are leaking, I had called about this mentioned it was getting bad again and told I can have an appointment but if it shudders under 2000 rpms that is considered normal and they will not be able to do anything.


Cynthia P. said
931 days ago
Bought a 2011 fiesta hatchback, used, about one year ago. Having all the same problems! Only use it for getting to work and running errands, no highway, no aggressive driving, the shudder is so bad, I hate to drive it! Has 24k miles on it, ready to trade it in, never buy another ford! If this is normal for this car, I would rather ride a bicycle!


GREG O. said
931 days ago
\JUST GOT MY 2013 FOCUS WITH 46,OOO MILES 4DAYS AGO FROM A DEALER IM HAVING TRANSMISSION ISSUES FROM 1ST TO 2ND GEAR CLUTTERING NOISE AND SHUTTERINGVERY DISSAPOINTED


AMBER M. said
931 days ago
I have a very concerning issue with my 2012 Ford Focus that I purchased used with no warranty. In essence that is my error. I was under the impression that I would not need a lot of maintenance on this vehicle but now that I have only had it for 6 months I am having all the problems of the transmission fallbacks on this vehicle.
I currently am a single parent of two children and I travel 100 miles a day in this vehicle back and forth to work. I use this vehicle to transport my children to there destination safely. Unfortunately I am not safe in the vehicle at all and I am very concerned that I and my children are at risk of a fatal accident in the car. It rolls backwards while at a light, also it will jerk in 1st and 2nd gears. Sometimes I can’t even get it to 1st gear without it overheating and prompting me to pull over in the middle of traffic. I’m constantly on edge and really scared that what if this is the day this car is going to cause an accident and hurt me or others around me.
My concerns are not only for myself but for others who have purchased this vehicle and are in jeopardy on a day to day basis. I and many others would like Ford to take a step forward and realize the effect this has as owners of these vehicles. We bought this car make for a reason because we believe that they still have value to there cars and want happy customers. I understand that it is a money making business but it comes a time when the price of people should out weight money.


Amy M. said
930 days ago
I have a 2013 ford focus I bought brand new back in September 2013. After about a week of having the vehicle I notice, shutter, shifting funny, and grinding noises when accelerating after coming a complete stop. I have had the car in the shop four times for the transmission issues, and I am getting the run around. They've reset my transmission and updated the programming in it a couple times. They have also replaced the clutches. I have 24,000 miles on my car, so it is broken in. The service men have been very good to me, but there is nothing they can do for me until it gets worse again and replace the clutches for a second time. This is also no guarantee that it would be fixed for good. I was at the dealer again within the last week, and they are waiting for ford to release a update that is "supposedly" going to fix my problem. I am starting to run out of options, and I am getting really frustrated. Ford has extended the manufactures warranty from 60K to 100K. Again, it is not fixing the problem. I have tried to call corporate, and they are no help. They sound like a bunch of robots reading from a script. I have this beautiful car that I love, and the transmission runs like crap when accelerating from a complete stop, or if I am coming to a complete stop and then accelerate I have the same issues. I just feel like I am getting the run around from everyone, and then I found this site. I have also filed a complaint with the BBB. SOMEONE PLEASE HELP ME!!!!!!


Amy M. said
930 days ago
I have a 2013 ford focus I bought brand new back in September 2013. After about a week of having the vehicle I notice, shutter, shifting funny, and grinding noises when accelerating after coming to a complete stop. I have had the car in the shop four times for the transmission issues, and I am getting the run around. They've reset my transmission and updated the programming in it a couple times. They have also replaced the clutches. I have 24,000 miles on my car, so it is broken in. The service men have been very good to me, but there is nothing they can do for me until it gets worse again and replace the clutches for a second time. This is also no guarantee that it would be fixed for good. I was at the dealer again within the last week, and they are waiting for ford to release a update that is "supposedly" going to fix my problem. I am starting to run out of options, and I am getting really frustrated. Ford has extended the manufactures warranty from 60K to 100K. Again, it is not fixing the problem. I have tried to call corporate, and they are no help. They sound like a bunch of robots reading from a script. I have this beautiful car that I love, and the transmission runs like crap when accelerating from a complete stop, or if I am coming to a complete stop and then accelerate I have the same issues. I just feel like I am getting the run around from everyone, and then I found this site. I have also filed a complaint with the BBB. SOMEONE PLEASE HELP ME!!!!!!


Rohan D. said
930 days ago
Bought a 2014 Ford Focus new in November of 2013. This is an SE model with the 6 speed automatic, or automated manual . It has always been jerky since beginning. After about 5,000 miles on the car the steering gear broke and had to be replaced. Shortly after the warranty repair on steering gear transmission started to shudder really badly between first and second gear specially making turns. I had scheduled it for a repair at my dealer on November 11th, 2014. Currently under 8250 miles on the car.


Deb H. said
930 days ago
We are having continuous problems with the Ford Focus. I had a 2013 model and never had issues. At 5,000 miles, the fuel pump had to be replaced and I currently have 10000 miles on the car and it has been in for transmission issues twice. They keep saying the issue cannot be duplicated in spite of the service rep confirming that it is not running correctly. I have only owned it 6 months and the value of the car has been reduced by 9,000 dollars? Completely stuck with a defective vehicle and no options.


Angel V. said
929 days ago
Bought a 2014 Ford Focus new in December of 2013. This is an Titanium model with the 6 speed automatic transmission . It has been hesitating, shuttering and shifting funny at take off since the beginning. I had scheduled it for a repair at my dealer on 10/11/14.They reset and reprogrammed the computer and tried to tell me that I have to drive it like a manual transmission. This is nonsense i been driving for many years and suddenly I have to be retrain on how to drive this car.


Ann M. said
928 days ago
UGH! Three weeks ago I purchased a 2013 Fiesta with 35000 miles on it. It ran just fine during my test drive, which was on a Monday. I went and picked up the vehicle on Wednesday. Driving over the weekend I noticed that the car shook and shuttered quite a bit in first and second gears and would actually engage so slowly it almost seemed to stall..... Come Monday morning I called the dealership salesperson and he told me "the car needed to get used to my driving habits, because of the computer programming" being a sucker I believed and trusted him. The problem does not happen consistently. I drove the can to Indiana from Illinois for a job interview and apartment hunting. I took my friends with me in my NEW car, and they too heard and felt the shuttering. Got on line to do some researching and found this out! SO ANGRY that the salesman knew of the problem and didn't say anything, he was so proud to show me the 'car fax' had a clear report, and when I called back to complain he still didn't mention it! While in Indiana, I called a dealership because I am afraid to drive it they told me there is a back log of nearly six weeks before parts would be available to repair it, they mentioned something about a gasket leaking onto the clutch which is making it slip, what I have read on line it sounds like a computer program problem! All I know is I am out of state driving a car that I do not trust, purchased from a dealership I do not trust!


Jerry T. said
926 days ago
I purchased a 2012 ford focus used on 10-21-2013, we were not told about any of the problems ford was having with this car, we’ve had the car just under a year, and are now have transmission problems.

It seems fine when it’s cold, but after it warms up and you get in heavy traffic the clutch chatters when taking off, and now when shifting into 2nd and sometimes 3rd.

I was told this was from defective oil seals leaking gear lube onto the clutch plates, I took it in for service and all they did was reset the computer, that made it shift better but didn’t get rid of the chatter, in fact it made it worse.

I contacted ford they said to take it to the dealer for inspection, that’s not helpful I just got it back from them, they had the car for 15 days, like I going to take it back to them.

If that’s not bad enough this is my first ford, I wasn’t haveing much luck with GM with all their recalls, it seems like no one cares they have your money that’s all that matters to them, it must be made in China.



Edward K. said
926 days ago
I bought a 2013 Ford Focus with 4 miles on it. In 1 year it had the steering replaced, alternator replaced, the interior melted, transmission seals replaced and the tranny reprogrammed. It still hesitates, shudders, jerks and just drives poorly. No one told me when I bought a new car, that after 7K miles it would completely change the way it drives. I feel completely scammed.


Edward K. said
926 days ago
I bought a 2013 Ford Focus with 4 miles on it. In 1 year it had the steering replaced, alternator replaced, the interior melted, transmission seals replaced and the tranny reprogrammed. It still hesitates, shudders, jerks and just drives poorly. No one told me when I bought a new car, that after 7K miles it would completely change the way it drives. I feel completely scammed.


Edward K. said
926 days ago
I bought a 2013 Ford Focus with 4 miles on it. In 1 year it had the steering replaced, alternator replaced, the interior melted, transmission seals replaced and the tranny reprogrammed. It still hesitates, shudders, jerks and just drives poorly. No one told me when I bought a new car, that after 7K miles it would completely change the way it drives. I feel completely scammed.


Edward K. said
926 days ago
I bought a 2013 Ford Focus with 4 miles on it. In 1 year it had the steering replaced, alternator replaced, the interior melted, transmission seals replaced and the tranny reprogrammed. It still hesitates, shudders, jerks and just drives poorly. No one told me when I bought a new car, that after 7K miles it would completely change the way it drives. I feel completely scammed.


Cas T. said
925 days ago
My 2011 Ford Fiesta has terrible transmission problems, and the radio had to be replaced. The car only has 50k miles on it!

The transmission jerks, jumps, and grinds when changing gears. I took the car to the dealership, and the initial assessment from the service person was that the "transmission was in bad shape", and "needed to be replaced". I was still under warranty, so the replacement would be free of charge. But, after a week with the car in the shop the service department said that there was nothing "wrong with the transmission", and that "this is usual for the car, and that there is literature on it, so there is nothing they can do to fix this". Terrible service!

This is absolutely the worst car I have driven. Unacceptable quality. This car is a driving hazard.


J S. said
925 days ago
I have a 2013 ford focus. I notice, shutter, shifting funny, and grinding noises when accelerating after coming to a complete stop. I have had the car in the shop three times for the transmission issues, and I am getting the run around. They've fixed my transmission twice. They have also replaced the clutches. I have 17,000 miles on my car. Ford has extended the manufactures' warranty from 60,000 to 100,000. But it is not fixing the problem. I have tried to call corporate numerous times, and they are no help. They keep telling me they will not replace nor buy back the car. My teenage daughter drives this vehicle and it is a HUGE safety issue. There have been numerous almost wrecks because of this problem. This last time Ford told me it was within code so they cant do anything. Where do I go next? I have filed a complaint with Safety Adminstration.


Charlene e. said
925 days ago
Bought my 2013 and have had it back several time. I have even spoke with the GM of the dealership and I get the same answers.. " they said it's the NEW style transmission " I had to borrow a friends car when I threw my back out because my care causes me so much pain.. Please with all these people can we not get some justice.


Chris M. said
923 days ago
At first we were leasing a 2014 ford focus and the late shifting and rough grinding noises were enough to have us trade for another car. We're downgraded to the fiesta and turned our lease into a purchase, but soon after not even a month later were leaving the Theatre and as I lightly press the gas the car wouldnt take off so I floored it and barely had any response almost causing me to get t-boned. So we had the dealership pick it up for a few days as we rented another focus. Upon return the car still lacks the take off expected and now has the scary heavy rumble like vibrating to it as we take off, and we're unsure as to why but we would like to know our transportation isn't at risk, we can't afford anything else to go wrong at this point.


Fahmi A. said
922 days ago
When my Ford Focus 2012 was still brand new I felt that the vehicle is not normal hearing a clicking noise when shifting & it has a problem with the transmission & when I took the vehicle to our dealer in Oman for the first service I raised a complain & the answer when I collected the vehicle was that its normal telling me that its a manual automated transmission so I said OK & take off, then before the second service the issue start growing up & instead of just hearing clicking noise while shifting it start jerking so I raised the complain again on the second service this time they did what is called programming, I felt there is an improvement but not for long time at 48000KM I noticed clutch slippage in the first, third, & fifth gear especially on the hills this time I had to keep the vehicle for two day with the dealer ending up with clutch replacement & it became normal till 98000KM & start the clutch slippage again with the same gears first, third, & fifth when I took the vehicle to the dealer they simply answered that its out of warranty & I have to pay for fixing the problem. after thinking weather should I repair the vehicle or not I decided to not & drive the vehicle to see where are we going to end up & just last week I end up parking the vehicle at home because its not reversing it jumps the gears from the first to the third & from the third to the fifth after it reaches the fifth gear you loose the acceleration its not acccelerating at all not engaging the second & fourth gears the vehicle now crossed 112000KM so who ever has the transmission problem probably all the owners thy should expect ending up parking the vehicle at home.


Bob B. said
921 days ago
2014 Focus Titanium, purchased in Dec of last year, started shuddering at low speeds a few thousand miles ago, took in it to dealer, got a bunch of mumbo jumbo about "well it's really two three-speed manual transmissions where the clutch is being engaged by the computer", two page letter from Ford saying how this is "expected behavior" including the awful noises it makes. Cannot believe Ford has had this crap transmission in their cars for four years now and expect people to like it. Your customers are saying it sucks, it sucks, get something better in there and shove your "dual three speed" transmission where the sun doesn't shine.

I can sure pick them. A 2008 Civic Hybrid whose battery died just outside the warranty period (which was extended after a lawsuit) and now this piece of junk. I actually like the car ... just not shuddering down the road because some engineer thought it was a great chance to deploy technology that's not suitable for the average driver.


Mike M. said
921 days ago
I leased a 2014 Focus SE last year and experienced the same issues with shuddering and grinding/rattling. I was of course concerned so i stopped in the service department of the dealership and as i was explaining the issue the mechanic finished my sentence. He knew exactly what i was talking about but said there is really nothing they can do. They tried a software update which slightly helped for a few weeks but now it's back to just as bad as it was before. Recently I spoke to a salesman to see what kind of options they would give me but they basically told me to kick rocks. Said i'd have to make up the 5k difference between what it's worth and what i owe. The guy also told me that pretty soon all cars will act this way because it's the future of engines. lol, what should i expect from a salesman? What a joke. This was my first and last Ford. Thank god it's only a lease


Dennis N. said
920 days ago
I also have a 2014 Focus and have the same transmission problem. I carried it in with less than 8,000 miles for slipping and grinding. They said they made some adjustments and it was normal. Now it stalls really bad and almost won't move when you stop on a hill, and forget trying to merge in traffic unless you want to get ran over. I have a second appointment to take it in this week and the service writer knew what I was calling for as soon as I told him the make and model. I tried to get Earnest Mccarty in Alabaster, Al. to let me just trade it on an upgrade but was told that because of the discounts and rebates on the new models still on the lot I would go upside down $5,000. Makes you wonder why the new ones are still there.


Ryan E. said
920 days ago
Remember that very first week you learned how to drive stick and your car was bouncing around and jerking as you figure out how to get into gear? Welcome to every day with my 2012 Ford Fiesta. Sorry to inform you Ford, but shaking, shuddering, stalling and jumping are NOT normal characteristics of a vehicle, nor is any of this remotely safe. I have been unhappy with the way this car drives for the 2.5 years I've owned it. The transmission problem has only gotten worse in the past 6 months or so. Finally into the dealer last week for the reprogramming. Its worse than before and I've been told all the same crap as everyone else here about how the car needs to learn your driving habits. Somewhere there is an internal Ford bulletin detailing all the BS the dealers are telling people to keep Ford from having to admit what a terrible problem this is. I can't wait for that to leak.


Ryan E. said
920 days ago
Remember that very first week you learned how to drive stick and your car was bouncing around and jerking as you figure out how to get into gear? Welcome to every day with my 2012 Ford Fiesta. Sorry to inform you Ford, but shaking, shuddering, stalling and jumping are NOT normal characteristics of a vehicle, nor is any of this remotely safe. I have been unhappy with the way this car drives for the 2.5 years I've owned it. The transmission problem has only gotten worse in the past 6 months or so. Finally into the dealer last week for the reprogramming. Its worse than before and I've been told all the same crap as everyone else here about how the car needs to learn your driving habits. Somewhere there is an internal Ford bulletin detailing all the BS the dealers are telling people to keep Ford from having to admit what a terrible problem this is. I can't wait for that to leak.


gerald m. said
920 days ago
I got my 2012 ford focus a year ago. Within days of buying it the car would jump, almost stall, took it in and they said they the transmission needed reprogrammed. So they did that and it helped a bit. But it has never been right. Still is jumpy when changing in the low gears. Seems like its going to stall off and on. It rolls backwards on hills. Now last week im driving down the freeway and all of a sudden a light comes on on the dash board and the car is like its in neutral when the gas is applied it just revs and came coasting to a stop along the freeway. Finally after sitting there waiting for a tow tried to start it again and it worked and got me the few miles back home. Then i tried driving it to the dealer and it happened again had to let it sit for about 20 minutes before it would start and get me to the dealer.

Now the dealer is saying it needs a transmission control module that cost almost $1200 to fix because I am just out of the warranty on the part. This transmission has never worked right and i was just being feed a bunch of garbage when it was that the whole time I think. What a piece of junk. I guess the lesson is buy toyota not ford.


gerald m. said
920 days ago
I got my 2012 ford focus a year ago. Within days of buying it the car would jump, almost stall, took it in and they said they the transmission needed reprogrammed. So they did that and it helped a bit. But it has never been right. Still is jumpy when changing in the low gears. Seems like its going to stall off and on. It rolls backwards on hills. Now last week im driving down the freeway and all of a sudden a light comes on on the dash board and the car is like its in neutral when the gas is applied it just revs and came coasting to a stop along the freeway. Finally after sitting there waiting for a tow tried to start it again and it worked and got me the few miles back home. Then i tried driving it to the dealer and it happened again had to let it sit for about 20 minutes before it would start and get me to the dealer.

Now the dealer is saying it needs a transmission control module that cost almost $1200 to fix because I am just out of the warranty on the part. This transmission has never worked right and i was just being feed a bunch of garbage when it was that the whole time I think. What a piece of junk. I guess the lesson is buy toyota not ford.


nathan r. said
920 days ago
Same as most, 13,xxx miles, shutters in 1st and 2nd gear, sometimes the gear/grinding noise. Sure does suck. Haven't looked into that software upgrade, may already be done on my focus. Sounds like it wasnt worth squat anyway...


Matt R. said
919 days ago
2012 Ford Fiesta. Brand new off the lot with 20 miles. Within a year, was having the same issues as everyone else here: stuttering acceleration, loud grinding noise coming from tranny. One day was going up a hill (I live in New England, those are kind of unavoidable here) and it slipped out of gear and rolled back down the hill. Luckily it slipped back in. Took to Ford and they gave me a new clutch. Within a year, beginning to have the same issues. This time however, the car is shaking at highway speed and feels like something is about to break when driving fast. I'm going to try and get them to give me something else. I want out of this sinking ship before this piece of crap isn't worth anything and I still owe 10k on the loan. Should have gotten the Chevy Cruze. Hindsight is 20/20.


dawn w. said
919 days ago
Purchased my 2013 Ford Focus Hatchback on 10/4/2013. I have taken it back, not only for the transmission "mis-shift", but the strut tower bearings which have been replaced twice. Everytime I take it in they tell me that I do not know how to drive the dual clutch system or I have plenty of mileage left on my warranty. I just called the dealer today and the tech told me that I will have a three week wait "because of all the recall notices they are dealing with on the transmission of Focus and Fiestas". The exact same reason I was calling about and have been dealing with for the past 3000 miles or more. Please note, I only have 10900 miles on the car and purchased with 170 miles on it.

I have had the "reset" but that is just a placebo to pacify me. But I am so tired of this car and wasting my time and gas to go back and forth for a problem that FORD should take responsibility for.

In addition, I have made a formal complaint with the NHSTA and they have done zilch!!!! Please make sure you have done that step so FORD HAS TO DO SOMETHING!



said
919 days ago
2014 ford focus,, BRAND NEW CAR!!!!!!!!!!!!!! transmission shifts wrong. dies and stutters... been to dealership twice.... no help!!!!!!!!! I am going to file with my attorney.


Ted A. said
919 days ago
2014 ford focus,, BRAND NEW CAR!!!!!!!!!!!!!! 1600 milestransmission shifts wrong. dies and stutters... been to dealership twice.... no help!!!!!!!!! I am going to file with my attorney.


Alex W. said
918 days ago
2014 Focus SE hatchback, automatic. Same stuttering issue when shifting from 1st to 2nd, and I think 2nd to 3rd. It has steadily gotten worse but is still unpredictable and at times can be quite violent. If I have a full car of people it will feel like its not going to go anywhere until forced. Finally fed up I called the dealership and they bluntly cut me off and said Ford wouldn't even LET them work on it, and that its normal. Their wording was careful to not acknowledge that anything was actually wrong, while the subtext was clear that its a defect.


Graci O. said
918 days ago
I purchased my 2011 Ford Fiesta in May 2011 and it had 8 miles on the odometer. Within a few months i started to experience the shaking/vibrating when trying to accellerate. I took it back to the dealership and they reset the transmission and it would remedy the issue for a few days and then start shaking/vibrating agan. It has been in for the same complaint multiple times since 2011 and it continues to have the same issue. I had it looked at again by the dealership less than two weeks ago and it has been worse recently.


Timothy H. said
918 days ago


Timothy H. said
918 days ago
I've had the same transmission issues. Took it in at first after it took off on me at a dead stop into a peel out. They replaced the clutch and everything was ok for a few weeks. Then all the issues came back. Horrible shifting, shudders, not taking off when I need it to, etc. Last weekend I was on a gravel road at a dead stop at a T in the road. Went to go left and again at first car wouldn't barely move and then it decided to launch up to 7000 ROMs. I immediately went to break but couldn't get traction due to the dirt/gravel and ended up in a ditch. Over $4000 worth of damages and I m left to pay the deductible for now. I spoke with Ford Customer Service and am now waiting up to 15 business days on a response to what happened. I'm sure I'll get shafted with the bill...


Timothy H. said
918 days ago
I've had the same transmission issues. Took it in at first after it took off on me at a dead stop into a peel out. They replaced the clutch and everything was ok for a few weeks. Then all the issues came back. Horrible shifting, shudders, not taking off when I need it to, etc. Last weekend I was on a gravel road at a dead stop at a T in the road. Went to go left and again at first car wouldn't barely move and then it decided to launch up to 7000 ROMs. I immediately went to break but couldn't get traction due to the dirt/gravel and ended up in a ditch. Over $4000 worth of damages and I m left to pay the deductible for now. I spoke with Ford Customer Service and am now waiting up to 15 business days on a response to what happened. I'm sure I'll get shafted with the bill...


Erica E. said
918 days ago
I bought a new Focus SE on 9/14, and had problems before I'd had it a full 24 hours. I called the dealership, and they told me to call for an appointment at the dealership garage first thing the next day. I told my mother about it, and because I'm a new driver, and everything is always my fault, she told me my problems were almost certainly an operator error. She test drove the vehicle without issue. I called for the appointment, and the man I spoke with told me everything is fine and not to worry since I couldn't duplicate the problem. Over the next four weeks, I had intermittent issues with grinding and slight lurching, but nothing life threatening. Then, the car hopped, like a manual, through a grocery store parking lot, and the screen behind the steering wheel said something to the effect of “SERVICE TRANSMISSION IMMEDIATELY." I brought it in first thing the next morning, and they couldn't see me, but this time, the man I spoke with told me this is a common/recurring issue with my model, and that service for the issue is scheduled out a month and a half, but driving the vehicle is still safe. He promised me a call from someone else, and I never got it. Since then, my car has almost lurched into a gas tanker, and rolled backwards after being stopped on hills, nearly damaging cars behind me.


Brenda H. said
917 days ago
2014 Ford Focus - Same transmission problems after 10,000 miles took car back into dealer was told this is common with dual clutch trans cars. Wish I would have known this prior to buying I would have bought something else. I can't believe that Ford is not doing something about this problem. Here is an idea go back to the standard automatic transmissions that you have been using for the past 20 years which worked just fine -if it's not broke Ford please don't fix. Very disappointed!


Brenda H. said
917 days ago
2014 Ford Focus - Same transmission problems after 10,000 miles took car back into dealer was told this is common with dual clutch trans cars. Wish I would have known this prior to buying I would have bought something else. I can't believe that Ford is not doing something about this problem. Here is an idea go back to the standard automatic transmissions that you have been using for the past 20 years which worked just fine -if it's not broke Ford please don't fix. Very disappointed!


Brenda H. said
917 days ago
2014 Ford Focus - Same transmission problems after 10,000 miles took car back into dealer was told this is common with dual clutch trans cars. Wish I would have known this prior to buying I would have bought something else. I can't believe that Ford is not doing something about this problem. Here is an idea go back to the standard automatic transmissions that you have been using for the past 20 years which worked just fine -if it's not broke Ford please don't fix. Very disappointed!


Jolene H. said
917 days ago
2011 Ford Fiesta SE Hatchback- Started having some weird shakes in the beginning and when at a red light it felt as the car was going to die out (as if it was a manual transmission and I let the clutch out early) but its an automatic. Didn't think anything of it since when I take it in they say "its how the car works" WOW. Now my car as of today WILL NOT START and makes crazy grinding noises that are not right. and I just passed my 60000 Mile Powertrain Warranty because I am now at 65000 what a joke. They said bring it in and they might fix it because Ford extended the Powertrain Warranty on this car and I MIGHT be covered if it is in fact the transmission.


Keilly B. said
917 days ago
I purchased a 2013 Ford Focus this summer. I loved the car as it was running smoothly but for the past few months the car begins to shake whenever I try to accelerate. I was told that there is nothing wrong with the car, but obviously something is wrong. I'm not sure what else to do at this point considering I just purchased it and I have a lot more payments to make. Extremely frustrated!


Joyce O. said
917 days ago
I bought a 2014 Ford Focus in October of 2013. The transmission has a grinding sound between 20-30 MPH, especially going up hills. It has 10,000 miles on it now and I am having the transmission checked with my maintenance check tomorrow, 10/23/14. Next time I am not buying a Ford car.


Joyce O. said
917 days ago
I bought a 2014 Ford Focus in October of 2013. The transmission has a grinding sound between 20-30 MPH, especially going up hills. It has 10,000 miles on it now and I am having the transmission checked with my maintenance check tomorrow, 10/23/14. Next time I am not buying a Ford car.


Patrice C. said
916 days ago
I bought a 2014 Ford Focus in March of 2014. This is my first new car purchase. I drive a lot, I already have 12,000 miles on my car and have had it in for two reguarly scheduled oil changes already with no issues. I have recently started hearing grinding noises coming from my automatic transmission when taking off from a stop light, especially when shifting from 1st to 2nd gear. Similar to the noise a manual transmission makes when someone doesn't know how to drive it and grinds the gears. The sound seems to be getting worse and I want to make sure that it is fixed properly while my car is still under it's factory warranty. My dealership says it is normal, and I find that VERY hard to believe. I am taking it in for a diagnostic check next Thursday 10/30/14.


Artem S. said
916 days ago
I am first owner of 2012 Ford Focus SE Automatic. I have many issues in past year with transmission, now it's impossible and not safe to drive it. Gears shifts randomly, car stalls, transmission overheats and turns off. I have changed the leaking gasket and reprogrammed the transmission computer as Ford Dealer suggested and nothing helped.


Annmarie W. said
916 days ago
2014 Ford Fiesta- purchased 12/13. Same issues since day 1 - constantly shudders (like someone just learning to drive standard), loss of power when trying to accelerate (very unsafe since it seems to happen when in traffic!), lurching forward (have almost rear-ended car in front of me more than once). When A/C is on, it's worse. Since I live in Texas the A/C is a necessity! Also, problems are intensified if Sport mode is used. Service Manager's solution was to "not use" Sport mode. He said "nobody" uses it anyway! Have had it in 3x already for these issues, been trying to get it in again and keep getting told they are all booked up and they will call me when they will be able to get it in. Said they have a lot of cars in right now for transmission issues. Wouldn't say if it was for this issue or what they were doing about it. Feels like they are just trying to blow me off... First time in, they reprogrammed transmission, next two times, said nothing was wrong, everything that is happening is normal for this type of transmission. Been told same as others as well - needs to be broken in, I need to learn how to drive with this type of transmission, it needs to learn my driving habits, etc., etc., etc. I have written to Ford, filed complaint with NHTSA, notified salesman who sold me car - with no acknowledgement from any of them. Bought this car brand new because I intended to keep it for a long time; give it to the kids when they start driving. Car is NOT safe to drive, no way my kids are getting behind the wheel!! Am stuck with it, as I am "upside down" on it and no one wants it because of the issues! Unless Ford steps up and makes this right, there are going to be many people like me who are just going to have to walk away. It's not fair that we have to ruin our credit because Ford won't admit they screwed up and fix it!!! I just hope no one has to die before they get forced to do something!!!


antony c. said
916 days ago
SAME, SAME AND SAME problems,very disappointed, I am bringing my 2013 ford focus at the dear again for the 3th time with just below 18000miles, I be getting the running out that is nothing wrong. Do anybody has any information to who I need to call at FORD and make a coplain?


Steven V. said
915 days ago
We own a 2012 ford focus and driving home tonight the car would continue to kick its self out of gear and just rev up. This was happening on 131 highway through Wellington, mo which is a dangerous country rode to pull over on which we had to do with our 3 year old son in. I did take video on my phone of what was going on and I'm going to have the car towed to the shop on Monday. I hope they figure something out and am thankful we did get off the road safely.


Steven V. said
915 days ago
We own a 2012 ford focus and driving home tonight the car would continue to kick its self out of gear and just rev up. This was happening on 131 highway through Wellington, mo which is a dangerous country rode to pull over on which we had to do with our 3 year old son in. I did take video on my phone of what was going on and I'm going to have the car towed to the shop on Monday. I hope they figure something out and am thankful we did get off the road safely.


Alias K. said
914 days ago
This is bull crap we all have the same transmission problems they can't get it fixed let's recall them already and get are damn money back now '!!! Sick of waiting on this Lemmon law crap what are they waiting for ? Some on to die in the car ...


Robert W. said
914 days ago
I bought a 2012 used Ford Focus in April. 17992 miles. I've put about 6000 miles on it so far. As everyone else has noted above, my transmission is simply not right. It shudders and shifts involuntarily during acceleration almost all the time. My worry is what it's going to cost to repair once the warranty is gone. I like the car very much but the transmission is a serious problem. I am calling today to schedule my first service appointment and based on other comments, I don't have much confidence this problem is going to get fixed. No one should be responsible for any repair costs related to this malfunction. This is a design problem and Ford needs to step up and issue a recall on this problem. I support a class action suit.


Eva C. said
913 days ago
2011 ford focus replaced solenoid a and b no check engine. Light but still has jerky shift on 2nd and 3rd gear. Dealership says it's the clutch pack and a transmission rebuild 2100 bucks not under warranty at


Stan D. said
913 days ago
Same issue here, shuttering and stutters when trying to accelerate from a Stop to start. Want to bring it in for repair, but I am sure they won't do anything, will try anyway to at least get it documented. 2014 Focus Tit -Issues started at about 3K miles, we were told it was normal, the car is learning. Its still learning at 13K miles I guess..


Stan D. said
913 days ago
Same issue here, shuttering and stutters when trying to accelerate from a Stop to start. Want to bring it in for repair, but I am sure they won't do anything, will try anyway to at least get it documented. 2014 Focus Tit -Issues started at about 3K miles, we were told it was normal, the car is learning. Its still learning at 13K miles I guess..


Joel G. said
912 days ago
Purchased a brand new 2014 Ford Focus in December 2013 and noticed the transmission shuddering and making a grinding noise within the first 2K miles. It appears to have the most difficulty shifting when done from a stop which makes stop-and-go traffic unpleasant at best. Took it in for servicing several months ago, but the problems still persist. When purchasing the car, I was led to believe it would be an automatic; the salesperson made no attempt to explain that this was an "automatic" manual transmission.

I did some digging and found this news story, which shows the issues are common:
http://www.wtae.com/investigations/investigation-finds-hundreds-of-complaints-about-ford-transmissions/24333878


Deborah W. said
912 days ago
I am having some of the same issues. I have a 2014 Ford Focus. It actually did not start exhibiting problems until it was driven off the sales lot. In over a year, it has become increasingly worse to the point of being a safety issue. Whether accelerating from a full stop or having to rapidly change speeds to accommodate various traffic situations, it can be described as a frog hopping...stopping then hopping again. It will kick itself out of gear and just rev up, and it rolls backwards on inclines. I'm getting to the point where i'm afraid to change lanes in traffic because it hesitates to the point where I'm afraid of causing a crash.


Glen R. said
911 days ago
I have been experiencing all of the above issues with shuttering, shaking even have had my car lose all power on at least 4 occasions while on the highway traveling 65 mph. One dealer told me that they could not find a reason and that no Service Bulletins or recalls were in place for faulty transmission issues. They denied that the transmissions had any issue at all.
2 weeks later I get a Service Bulletin from Ford to address bad clutch’s and seals. I had the work performed only to have a related problem with the TCM – Transmission Control Module that went bad. Without this module, the car cannot be driven as this module tells the transmission when to shift. Since the “recall” I have spent an additional $1000 that I should not have had to.
With clutch and TCM module having issue, it is possible that this could have resulted in a serious if not fatal accident. I hope Ford owns up to their problems with these components and fixes them. Will someone have to die before Ford recognizes the problem?
I will be happy to be a part of any class action lawsuit.


Kristen C. said
911 days ago
I recently purchased a 2014 Ford Focus in April. Since I drove it off the lot with 11 miles I have experienced problems with the transmission. It's studdering and hesitating. I also feel at times my car is going to stall out. I will hit the gas and won't go anywhere or the transmission will slip in and out of gear. I was told this was normal and I had to break it in. I now have 14,000 miles on my car and last night my transmission failed. My reverse went out and then a couple minutes later before I could make it home I was not able to drive the vehicle at all. I called my dealership and they aren't concerned about the problem.


alexia r. said
911 days ago
I purchased a ford fiesta not even a week ago and I have trouble with the slow take off, jerking and vibrating during take off. I'm displeased with Ford I only had the car 6 days and they want to keep it for 3 days at the min. No max on the days and they want to charge me even though I have a factory warranty and they want to charge.


Robert L. said
911 days ago
Ford is waiting for someone to die and then drag a horrid tale through the system of inadequacy and wastes. The company is obviously well aware of the issue and there only resolve is to drag there feet and incorrectly deal with this issue. For me, I have been lied to, ignored and seen Ford dealers lied to.
I am glad there is finally collective action against this morally bankrupt problem.

For me with two ford vehicles. My latest (a 2012 Fiesta) was just sold after two years of use and hassle. The growing Ford owner outrage, frequency and customer disservice that Ford has provided to thousands of people on this is staggering.
The only resolve they have is that they will continue to replace the defective product with another defective product. I did that once already and it took over four months and many trips to the dealer to get that done! A few weeks ago, I received a letter from Ford that the warranty of the defective part is extended two years. So, just keep coming back and repeating the same wasteful actions? Costing customers time money and energy. That is insane.
While I was at an alternate brand dealer, shopping for a replacement, I met a man there who was on his fourth transmission with his fiesta. Again, insane.
I chose to not fight any longer with a company clearly not doing the right thing. Further, willfully jeopardizing citizen safety!
I took a HUGE financial loss here. But I see no action by the Ford corruption to do the right thing, and have no resources to throw at owning a lemon! AND the safety of myself and others trumps the few thousand dollars I loose.
Further, In Canada (my location), consumers are not protected from defective automobiles by any reasonable laws-- to take action myself is not possible. I have other aspirations in life!
After being with Ford for over 12 years, I will NEVER purchase Ford vehicle again AND I will be very outspoken about what I have learned about Ford in my experience!
I implore you, DO NOT BUY A MODERN FORD. Do not support moral wrongness.


sarah m. said
910 days ago
I purchased my 2013 Focus in April of 2013. After 2 months, it started to hesitate, almost stalling going up a hill on a busy highway. Very Scary. The car makes a horrible grinding noise when I make a turn, it feels like the transmission is slipping when I am stopped on a hill and constantly feels like I am shifting gears when I start up from a stop sign or a red light. I took the car into the dealership where I bought it to have a technician take it for a drive. The Service Mgr handed me a printout and said everything I told him is normal for this type of transmission and then handed me a printout that basicly states the same thing. A tech never drove my car. I had a Ford Escape for 10 years and loved it, so much so, I traded it in with 212K miles. This is the first time I ever purchased a brand new car and I feel it was the worst mistake ever.


Jacob L. said
910 days ago
Bought a 2012 Ford Focus with 34000 miles in August. I should have researched more before I bought it. It immediately started displaying all of the transmission issues that have been listed.

The Ford dealership reprogrammed it and then ordered parts. Two weeks later they were able to "fix" the problem. It drove better but I would still have moments where I questioned if there were still issues or if I was imagining things because I have never owned a four cylinder before.

Tonight I finally got conformation. Over the course of a ten mile drive home that traction control light came on, "hill assist not available" displayed on the instrument panel and the car would not accelerate at least 5 times. The check engine light also came on once.

I was able to nurse the car home by restarting the car, sometimes more than once. I will be visiting the dealership in the morning.


deanna m. said
910 days ago
I bought a 2013 ford fiesta in April of 2013 and began experiencing transmission issues it feels like it won't shift properlyrics it has ben in the shop 12 times and has has 4 buyback cases opened on it. Ford has called every single time telling me they don't feel it is buyback worthy because the issue I am experiencing is completely normal for this vehicle.


deanna m. said
910 days ago
I bought a 2013 ford fiesta in April of 2013 and began experiencing transmission issues it feels like it won't shift properlyrics it has ben in the shop 12 times and has has 4 buyback cases opened on it. Ford has called every single time telling me they don't feel it is buyback worthy because the issue I am experiencing is completely normal for this vehicle.


charles b. said
910 days ago
2014 with 3800 miles been in shop twice its awful shuttering etc


Tina L. said
909 days ago
My car is a 2011 ford fiesta hatchback. Bought it six months ago. The vibrates and barely makes it up hills and does not accelerate well. It's broke down twice on the interstate. I have a toddler and am very afraid of getting in an accident because it's lack of accelerating.


Tina L. said
909 days ago
My car is a 2011 ford fiesta hatchback. Bought it six months ago. The vibrates and barely makes it up hills and does not accelerate well. It's broke down twice on the interstate. I have a toddler and am very afraid of getting in an accident because it's lack of accelerating.


John S. said
909 days ago
2012 Ford Focus, SEL transmission noisy from start updates done by Ricart Ford. Told by them transmission was normal. Started getting louder, after getting notices about extended warranty, went in for service. Now told 4 days after that problem not covered. Toyota here I come.


Joseph . said
909 days ago
2013 Ford Focus SE. purchased yesterday, October 30, 2014. Noticed shuddering and rough shifting on the drive home. Also felt like it was slipping. Called dealer and sensed this is an issue that has been raised many times before. After reading the many posts here and numerous complaints on other sites, feel I made a big mistake purchasing this car.


Rebekah C. said
909 days ago
Bought a Ford Focus 2012 in February 2012. The car has had problems and weird things happen since day one. The car became a real problem at around 60000 miles. About four months ago the transmission would slip and jerk. The engine light would come on and I could not drive the car over 20 miles per hour. And could not use reverse. Overall I took the car in 7 times. They "reprogrammed" the car the first several times. Then replaced the clutch. And when none of that worked. The last time the car slipped I was on the highway going 70mph and all of the sudden the transmission slipped again. I took the car in and they replaced the transmission control module. That has fixed the biggest problems but now im back to rolling back on hills and really load shudder noises. I just now wonder when its going to fail again. The car is not what I was told I was buying. Ford has sold all of us a car that is the equivalent to a person using fake money for the real thing. I invested in a car that is worthless and I want my money back.


Rebekah C. said
909 days ago
Bought a Ford Focus 2012 in February 2012. The car has had problems and weird things happen since day one. The car became a real problem at around 60000 miles. About four months ago the transmission would slip and jerk. The engine light would come on and I could not drive the car over 20 miles per hour. And could not use reverse. Overall I took the car in 7 times. They "reprogrammed" the car the first several times. Then replaced the clutch. And when none of that worked. The last time the car slipped I was on the highway going 70mph and all of the sudden the transmission slipped again. I took the car in and they replaced the transmission control module. That has fixed the biggest problems but now im back to rolling back on hills and really load shudder noises. I just now wonder when its going to fail again. The car is not what I was told I was buying. Ford has sold all of us a car that is the equivalent to a person using fake money for the real thing. I invested in a car that is worthless and I want my money back.


Rebekah C. said
909 days ago
Bought a Ford Focus 2012 in February 2012. The car has had problems and weird things happen since day one. The car became a real problem at around 60000 miles. About four months ago the transmission would slip and jerk. The engine light would come on and I could not drive the car over 20 miles per hour. And could not use reverse. Overall I took the car in 7 times. They "reprogrammed" the car the first several times. Then replaced the clutch. And when none of that worked. The last time the car slipped I was on the highway going 70mph and all of the sudden the transmission slipped again. I took the car in and they replaced the transmission control module. That has fixed the biggest problems but now im back to rolling back on hills and really load shudder noises. I just now wonder when its going to fail again. The car is not what I was told I was buying. Ford has sold all of us a car that is the equivalent to a person using fake money for the real thing. I invested in a car that is worthless and I want my money back.


Rebekah C. said
909 days ago
Bought a Ford Focus 2012 in February 2012. The car has had problems and weird things happen since day one. The car became a real problem at around 60000 miles. About four months ago the transmission would slip and jerk. The engine light would come on and I could not drive the car over 20 miles per hour. And could not use reverse. Overall I took the car in 7 times. They "reprogrammed" the car the first several times. Then replaced the clutch. And when none of that worked. The last time the car slipped I was on the highway going 70mph and all of the sudden the transmission slipped again. I took the car in and they replaced the transmission control module. That has fixed the biggest problems but now im back to rolling back on hills and really load shudder noises. I just now wonder when its going to fail again. The car is not what I was told I was buying. Ford has sold all of us a car that is the equivalent to a person using fake money for the real thing. I invested in a car that is worthless and I want my money back.


Rebekah C. said
909 days ago
Bought a Ford Focus 2012 in February 2012. The car has had problems and weird things happen since day one. The car became a real problem at around 60000 miles. About four months ago the transmission would slip and jerk. The engine light would come on and I could not drive the car over 20 miles per hour. And could not use reverse. Overall I took the car in 7 times. They "reprogrammed" the car the first several times. Then replaced the clutch. And when none of that worked. The last time the car slipped I was on the highway going 70mph and all of the sudden the transmission slipped again. I took the car in and they replaced the transmission control module. That has fixed the biggest problems but now im back to rolling back on hills and really load shudder noises. I just now wonder when its going to fail again. The car is not what I was told I was buying. Ford has sold all of us a car that is the equivalent to a person using fake money for the real thing. I invested in a car that is worthless and I want my money back.


Rebekah C. said
909 days ago
Bought a Ford Focus 2012 in February 2012. The car has had problems and weird things happen since day one. The car became a real problem at around 60000 miles. About four months ago the transmission would slip and jerk. The engine light would come on and I could not drive the car over 20 miles per hour. And could not use reverse. Overall I took the car in 7 times. They "reprogrammed" the car the first several times. Then replaced the clutch. And when none of that worked. The last time the car slipped I was on the highway going 70mph and all of the sudden the transmission slipped again. I took the car in and they replaced the transmission control module. That has fixed the biggest problems but now im back to rolling back on hills and really load shudder noises. I just now wonder when its going to fail again. The car is not what I was told I was buying. Ford has sold all of us a car that is the equivalent to a person using fake money for the real thing. I invested in a car that is worthless and I want my money back.


T M. said
909 days ago
Bought a Ford fiesta wt 2010 sedan 6 speed auto in 2013 just done 50000k and the gear box has started making loud noises like its a transformer and about to jump out of under the bonnet drove about 15k away from home turned off the car to return to it 1hr later to it being stuck in park and not wanting to turn over.. RACQ came out turned on ignition and checked out fuses and battery condition wile checking fuses the transformer >>> GEARBOX started making noises again and turned the key it starts drive home turn off key to find car stuck in park and car wont start :( WTF FORD AUSTRALIA SEE YOU MONDAY MORNING WITH THIS THING ON THE BACK OF A TOW TRUCK.....


Marcos P. said
909 days ago
Bought 2013 Ford Focus SE I already brought it back to the dealer 3 times for transmission problems. It's making a lot of noise and slipped on hills. This car only have 14500 miles. What should I do.


Rich F. said
909 days ago
2014 Ford Focus Titanium 6 speed dual Trans.
5000 Miles
Jerky transmission at slow acceleration (in first gear?) between 5-15 mph; more obvious on hills. On one occasion, engine nearly stalled in stop-and-go traffic.
Also, grinding noise at times between 18-22 mph (in second gear?), again more noticeable on hills.

11/01/2014, additional observations
5176 miles
Jerky transmission and grinding noise continues; worse in rainy weather. Grinding observed at 30 mph in raining weather.
Jerky transmission observed in both automatic and standard drive. Grinding noise not observed in standard drive. Transmission down shifts well in both automatic and standard drive.

Anyone know about the NHTSA investigation status??? When a recall is planned?

Dealer inspection did not reveal the problems!!!




National Highway Traffic Safety Administration.


abraham g. said
908 days ago
Writing from Mexico City:
I bought a Ford Focus SE on March 2014, at 6,250 miles it stared to hear noise in the cab; I identified it while braking at low speed; it is noiser when driving in manual mode form third to second gear; as some of you have said; the dealer first time only reprogramed the computer; second time they changed the clutch and ring but it still doing the same. Clunk noise, grinding noise, and vibration when changing gears.
VERY DISSAPOINTING CAR......I cannot recomend anyone to buy a Ford!


Aaron S. said
908 days ago
I purchased a 2012 Ford Fiesta in 2013 and although it was pre-certified it was sold to me with a bad transmission. My 16 year old daughter was almost killed when the transmission jumped and stalled in the middle of an intersection. It took months for them to fix it and now, a year later, the transmission is exhibiting the same symptoms. I'm ready to get rid of this death trap.


Aaron S. said
908 days ago
I purchased a 2012 Ford Fiesta in 2013 and although it was pre-certified it was sold to me with a bad transmission. My 16 year old daughter was almost killed when the transmission jumped and stalled in the middle of an intersection. It took months for them to fix it and now, a year later, the transmission is exhibiting the same symptoms. I'm ready to get rid of this death trap.


Tim B. said
908 days ago
My 2014 Ford Fiesta automatic transmission intermittently has shifting problems. At times in low gears it will shake the car trying to shift the gears. It doesn’t do it all the time, but it is often.


Jasmine R. said
907 days ago
I have a ford focus I bought in 2012, Ive been having transmission issues since day one. when I would accelerate on the gas the car would hesitate, shake, and jerk. It would make these loud shifting noises as you get off the brake. I keep taking the car back to the dealer and they say "there is nothing wrong with the car, this is the way it is supposed to operate". This doesnt make any kind of sense. I want to take this car back!!


Jasmine R. said
907 days ago
I have a ford focus I bought in 2012, Ive been having transmission issues since day one. when I would accelerate on the gas the car would hesitate, shake, and jerk. It would make these loud shifting noises as you get off the brake. I keep taking the car back to the dealer and they say "there is nothing wrong with the car, this is the way it is supposed to operate". This doesnt make any kind of sense. I want to take this car back!!


LoRenda P. said
907 days ago
2013 ford focus less than 12,000 miles transmissions does not go into gear. Shudders and putters then jumps into gear


Jose G. said
906 days ago
Im here at ford in evansville in. I totally disrespected by the sevice guy when I went to drop of my car. I explained the issue I was have with my car. His response was all they were aloud to do from Ford was run a diagnostic test. If if falls within current guide line the cant do anything about it. The stalling or shuddering in first gear started shortly after I bought. The the ford fucus. I will never buy another Ford.


Justin C. said
906 days ago
I have had the same problem with my Focus. When I originally called the dealership, I was told "that is typical until you reach 7,500 miles - it is learninh your driving habits." At 15,000 miles the car is still stuttering while slowing and accelerating.


Justin C. said
906 days ago
I have had the same problem with my Focus. When I originally called the dealership, I was told "that is typical until you reach 7,500 miles - it is learninh your driving habits." At 15,000 miles the car is still stuttering while slowing and accelerating.


lloyd k. said
906 days ago
i received a mailing from an law firm in wilkesbarre, pa. stating that my 2011 fiesta was qualified for a class action lawsuit. I have been experiencing numerous problems mentioned however the mailing was inadvertently thrown out. can anyone assist me with the name of the law firm?


gina b. said
906 days ago
I purchased my 2014 ford focus about 2 months ago it only has 5,000 miles and the transmission started making grinding noises and was hesitant and started to stall. I still have a warranty on my vehicle. I took it to ford and they said its not a recall its an extended warranty on your transmission. They said they are not going to give me a rental.


gina b. said
906 days ago
I purchased my 2014 ford focus about 2 months ago it only has 5,000 miles and the transmission started making grinding noises and was hesitant and started to stall. I still have a warranty on my vehicle. I took it to ford and they said its not a recall its an extended warranty on your transmission. They said they are not going to give me a rental.


Briana M. said
905 days ago
We had purchased a certified 2013 ford focus hatchback with 24k miles on it a week ago and we had to bring it back the next day for a very loud transmition. They had to replace what they said was the controle system and updated the system. Picked it up again the next day and drove not even 20 miles and the gears stuck and the car stopped accelerating in the middle of an intersection. Brought the car back for the second time where they said they updated the car again. And they refuse to give me another vehicle. I do not feel safe putting my 6 month old in the car and my hands are tide. Terrible vehicle. Ive owned it for a week and its been nothing but a nightmare


Jason A. said
905 days ago
We have a 2014 Ford Focus with 24000 mile on it with the same issues already in the shop getting transmission repairs.


Erica N. said
904 days ago
I leased a new Ford Focus in August, 2012. By the time it was in for it's first regularly scheduled maintenance, I was complaining about transmission issues and was told that the car just needed to "get used to the way I drive". I complained about it every time I brought the car in for service, and every time, same answer. It got to the point where safety became a serious issue. The car does not accelerate when it needs to. If you are making a left turn at an intersection, you run the risk of not accelerating fast enough and getting hit. The car stutters, jerks, vibrates and sounds like it's going to stall constantly. I took it in repeatedly (they had it for weeks at a time) and was told that it was working "to Ford's standards" according to the computers. However, I demanded that the service manager and head mechanic ride with me in the vehicle for a test drive. The immediately identified the CVT transmission as the issue and replaced the "brain" of it (whatever that means). That solved the issue temporarily, although the vehicle still drives like crap. But then, back in August the problems returned only this time, significantly worse. Now, when driving in stop and go traffic, the transmission alarm goes off and I have to pull over and step on the brake for 90 seconds to reset it. It stalls at intersections and off-ramps, and my kids call it the "massage" car since it vibrates so badly in the neutral position. I'm done! I have filed a claim with Ford over a month ago for the buy-back program and was told I would have a response within 15 days. Still nothing. This is a serious safety issue and I'm concerned that it will cause an accident.


Meghan A. said
904 days ago
Just bought a 2013 Fiesta with 20k miles on it a week ago. After 2 days of driving it it began having trouble shifting anytime I would stop. Over the next 2 days it got worse and worse and worse. I drive to Boston for work and inevitably sit in traffic. Anytime I come to a full stop and then attempt to drive again the car shakes, lets out grinding noises and lurches attempting to shift. I brought it back to the dealership. They reset the computer and said it was fixed. I picked it up this morning and drove it to work in Boston. It still has the problem. Nothing has been fixed, and it is getting worse and worse. I will be back at the dealership tomorrow.


Gregory N. said
903 days ago
After buying a 2012 Ford Focus SEL used and a 3rd trip to the dealer for the same transmission shudder and lake of acceleration, they literally blamed worn tires. LOL that causes shudder and grinding in Transmission. Service tech said this is one of the better ones he has seen, yet its so bad my wife refuses to drive the car.


kay g. said
902 days ago
Lack of power between 1st and 2nd gear...had to take off fast and nothing! I could have been killed! Lots of grinding noise and clicking


Amy C. said
902 days ago
My name is Amy. I purchased my 2012 Ford Fiesta in December of 2011. I had trouble with the transmission right from the start. The car would shutter and grind when it was changing gears.I also feel the car moving backwords when on a hill.The first time I brought it back to dealer they told me they had to reprogram the module, and that the car would have to relearn how to drive.The second time they told me the clutch had to be replaced. My 3rd time, about 2 weeks ago, they infoormed me the clutch had to be replaced . AGAIN! I Asked what I should do when my warranty runs out because obviously this is just going to keep happening. I was I formed that the warranty has been extended on the car for 7 years 100,000 miles. I am worried about the safety of this car.I have 3 children and I worry everytime we get into the car. I never thought buying a brand new car would bring me such stress.


Jan K. said
901 days ago
Everyone should file a complaint at:
https://www-odi.nhtsa.dot.gov/ivoq/
It's the national transportation safety website


darrell b. said
901 days ago
I bought two 2013 Ford Focuses last year, one a basic model and one a Titanium. The Titanium has three times forced me to pull over due to "transmission overheating", twice in traffic and once while driving in Yosemite. The car now has 30k miles on it and the transmission consistently shakes and skips in lower gears. Sometimes stalling altogether. When I set a service appointment, the appointment was canceled on me and I was asked to reschedule but with the hours I work it is difficult to fit to their scschedule. The other Focus currently has about 18k miles and is starting to stall and shake in lower gears although it hasn't forced me to pull over for overheating. I was apprehensive about buying an American vehicle but wanted to do my part to support the economy by buying domestic....never again.


Rosemary A. said
900 days ago
Just got into an accident in my 2012 Ford focus. I've been taking it in regularly for "updates" and Ford just extended the warranty on my transmission to 10 years. It lurched forward, accelerated and hit a parking barrier just today. I HATE this car.


Ardith M. said
900 days ago
My 2007 Ford Focus hatchback suddenly the gearbox has lost the moving marker that shows what gear you are in and very difficult to shift from park to other gears Feels like something may snap when I force it.


Ardith M. said
900 days ago
My 2007 Ford Focus hatchback suddenly the gearbox has lost the moving marker that shows what gear you are in and very difficult to shift from park to other gears Feels like something may snap when I force it.


Patricia G. said
899 days ago
I have a Ford Focus 2013 which also has an automatic / manual transmission issue. It is back at the dealership today again for the tenth time in just over a year. How do I become part of this class action. I cannot live with this problem any more


STEPHEN G. said
898 days ago
Taking my car over to dealership for the second time. I can upload maintenance reports any time. This transmission is a piece of junk and Ford knows it. Was just told my service manager, "over 12,00 clutchs are on order for Fiesta models."


STEPHEN G. said
898 days ago
Taking my car over to dealership for the second time. I can upload maintenance reports any time. This transmission is a piece of junk and Ford knows it. Was just told my service manager, "over 12,00 clutchs are on order for Fiesta models."


Jennifer S. said
896 days ago
2014 Ford Focus Titanium brand new right out of the citrus grove, towed back to dealership with 250 miles on it, transmission, clutch replaced with 800 miles, tire and glove box replaced 2200 miles and now one pissed off teenager who can't learn how to drive because this car is so unpredictable! Waiting for something bad to happen! Going to drag Ford to another state for Final Repair Attempt and since I am not bound by the decision of the arbitrator in the state of Alabama, will follow process and then going to sue the pants off Ford!


Jennifer S. said
896 days ago
2014 Ford Focus Titanium brand new right out of the citrus grove, towed back to dealership with 250 miles on it, transmission, clutch replaced with 800 miles, tire and glove box replaced 2200 miles and now one pissed off teenager who can't learn how to drive because this car is so unpredictable! Waiting for something bad to happen! Going to drag Ford to another state for Final Repair Attempt and since I am not bound by the decision of the arbitrator in the state of Alabama, will follow process and then going to sue the pants off Ford!


Kelly Brooks B. said
896 days ago
2013 Ford Fiesta.. I called Ford and they stated that my automatic engine performed like a manual for better gas mileage and this is what causes the constant shaking and sputtering.


Joe S. said
896 days ago
I bought a 2013 Ford Focus SE. It's been in the shop 3 times now for the transmission problem. I'm so upset. Im a 21 year old guy paying for a car that is so dangerous and yet nothing is being done. How can they get away with this kind of service. Please help all of us. I feel everyone's pain that is going through this.


Joe S. said
896 days ago
I bought a 2013 Ford Focus SE. It's been in the shop 3 times now for the transmission problem. I'm so upset. Im a 21 year old guy paying for a car that is so dangerous and yet nothing is being done. How can they get away with this kind of service. Please help all of us. I feel everyone's pain that is going through this.


Joe S. said
896 days ago
I bought a 2013 Ford Focus SE. It's been in the shop 3 times now for the transmission problem. I'm so upset. Im a 21 year old guy paying for a car that is so dangerous and yet nothing is being done. How can they get away with this kind of service. Please help all of us. I feel everyone's pain that is going through this.


Candy T. said
896 days ago
I have a 2013 Ford Focus hatchback and sit in heavy traffic daily. It is hard to maintain slow speeds in traffic. The car literally launches itself when it slams second gear at slow speeds. I have to ride the brakes for fear of launching into the car in front of me. I recently drove a Hyundai Elantra and regret my Ford purchase! I would gladly sacrifice gas mileage for a smooth transmission.


Christopher M. said
896 days ago
I have a 2013 Ford Focus SE Hatchback. My vehicle currently has 20,540 miles on it, so it is still under warranty. This morning I started experiencing transmission problems for the first time and they escalated very quickly. It started with the transmission stuttering while trying to switch gears. Then, taking off from a stop sign, I put my foot on the gas but there was no acceleration until after about 5 seconds. Next, I attempted to pass another vehicle and when I pulled out to pass my Focus fell out of gear all together and I was forced to retreat to the shoulder of the road. Somehow I was able to make it to work (about a 30 minute drive). After my work day ended, I started my car to leave the parking lot and it would not shift into reverse. I had to put my car in neutral and with the help of a friend push it out of the parking stall so that I could get on the road. On the drive home my vehicle sputtered every time it shifted. I came to an over pass and it sputtered on the way up, and the transmission went out altogether, with a message on the dash saying "Transmission Fault Service Now". I was able to coast to the side of the road. Once there I waited approximately 10 minutes and started my car at which time I was able to shift into drive again, and limp to the dealership, the vehicle sputtering and jolting the entire way. The car is at the dealership shop as we speak, but after reading other's experiences I am bracing myself for the same runaround. My vehicle ran fine yesterday, today it almost killed me.....twice.


Tiffanie P. said
896 days ago

John L. said
119 days ago as this mans experience is almost identical to mine except this is happening to my child driving to school one hour each way each day. I am scared to send her anywhere in this focus. No response from Fords wonderfully lacking customer service which after numerous complaint I was promised to get a call. I'm a single parent and cannot afford to continually pay for a multi billion dollar company's carelessness and mistakes.


Aundrea W. said
895 days ago
I bought a brand new 2014 ford focus, & I've had it for 7 months now.. It started slipping & jerking after about 5 months but then it got worse & I knew it wasn't normal. It stalls out when I'm trying to take off & starts jerking. It makes a horrible grinding/ rattling noise when I'm going up hills. I have been to the dealership I bought it from twice & was told there was nothing wrong with my car. I was told that it "just does that". I am 22 yrs old & I can barely afford the car I have, I'm not paying this much money for a car that "just does that". Not only does my car sound horrible, it's just not safe. There has been several times that my car has stalled & then jumped on me really hard while I was driving & made me almost rear end someone. I just don't understand how a company can get away with something like this. I've given Ford a chance to make it right, now I'm contacting a lawyer & filing a lemon lawsuit against this!


Philip W. said
895 days ago
Just purchased a 2013 Ford Focus SE in Mississippi and not a day later noticed an odd idle and eventually hesitation and lurching when I would attempt to accelerate. I spoke with the dealer and he mentioned that's that a "thing" those focus's do. I explained it is a safety concern and will be having it checked out on Monday. Unfortunately this leaves me without a car while they try and figure out the issue. The most frustrating part is that it felt as though they wanted me to just simply deal with the issue. My impression when i purchase a Ford certified pre-owned vehicle with 31,000 miles on it is that it should not come with problems. I hope Ford does something about this.


Philip W. said
895 days ago
Just purchased a 2013 Ford Focus SE in Mississippi and not a day later noticed an odd idle and eventually hesitation and lurching when I would attempt to accelerate. I spoke with the dealer and he mentioned that's that a "thing" those focus's do. I explained it is a safety concern and will be having it checked out on Monday. Unfortunately this leaves me without a car while they try and figure out the issue. The most frustrating part is that it felt as though they wanted me to just simply deal with the issue. My impression when i purchase a Ford certified pre-owned vehicle with 31,000 miles on it is that it should not come with problems. I hope Ford does something about this.


Philip W. said
895 days ago
Just purchased a 2013 Ford Focus SE in Mississippi and not a day later noticed an odd idle and eventually hesitation and lurching when I would attempt to accelerate. I spoke with the dealer and he mentioned that's that a "thing" those focus's do. I explained it is a safety concern and will be having it checked out on Monday. Unfortunately this leaves me without a car while they try and figure out the issue. The most frustrating part is that it felt as though they wanted me to just simply deal with the issue. My impression when i purchase a Ford certified pre-owned vehicle with 31,000 miles on it is that it should not come with problems. I hope Ford does something about this.


Philip W. said
895 days ago
Just purchased a 2013 Ford Focus SE in Mississippi and not a day later noticed an odd idle and eventually hesitation and lurching when I would attempt to accelerate. I spoke with the dealer and he mentioned that's that a "thing" those focus's do. I explained it is a safety concern and will be having it checked out on Monday. Unfortunately this leaves me without a car while they try and figure out the issue. The most frustrating part is that it felt as though they wanted me to just simply deal with the issue. My impression when i purchase a Ford certified pre-owned vehicle with 31,000 miles on it is that it should not come with problems. I hope Ford does something about this.


Sean T. said
894 days ago
Purchased a 2013 Ford Fiesta in May of this year. The car only had 46 miles on it at the time of purchase. Approximately one month after purchase the transmission had to be "reprogrammed". Still experiencing numerous issues with the transmission. Sudden lurching of the vehicle, hesitation on shifts, complete lack of movement upon acceleration, stuttering during acceleration, hard shifts into second gear, very noisy as well. And am now being told that the "clutch" has to be replaced. Bear in mind that this car only has 6300 miles on it. And I am supposed to trust this vehicle?


Camila G. said
894 days ago
Well I also have the same problem that everybody is having with the 2013 Ford Fiesta I call the lemon law and file a law sue, but they didn't think that it was a lemon so Ford won and I am stock with the car I want to stop making payments but I don't want to mess up my credit so I really don't know what to do, I also thought of selling it but I don't think they will pay me what I own on the car. I want to sue the dealer for not disclose the info. about the noise on the transmission and other problems.


said
893 days ago
I have the 2011 fiesta hatchback, my husband bought it used when my 14 year old Saturn died. I have all these same problems! I'm afraid to drive it! I only drive to work 5 miles, and running errands. I absolutely hate the way this car drives, if it was in my name I would have traded it long before now! I had the computer update, helped for about a week, going in again this week, if it makes it to the dealer. Ford standards have really slipped! Is anyone getting help with this? Husband won't pay for a lawyer, he won't even drive the car!


Tamara R. said
893 days ago
I purchased my 2013 Ford Focus in January of 2013. Having never driven a car with an 'Eco boost' engine, when the stuttering started I just thought it had something to do with that and that it was normal for this new technology. But when I received the letter from Ford in August 2014 stating that the company was 'providing a no-charge Customer Satisfaction Program' for my vehicle, I knew the stuttering situation was much worse than I thought. I contacted the dealership nearest my home and scheduled to bring it in. I wasn't too concerned because according to the letter, if repairs were needed, the dealership would only need to keep the car for no more than one day.
I didn't get my car back until almost two weeks later. The repairs were extensive, almost aking to replacing my transmission.
For the first few weeks after the repairs, the stuttering was gone. However, less than six weeks from when the repairs were made, the car is once again starting to act a little sluggish on acceleration. Especially if I don't come to a complete stop and start to pull off again.
But what's worse is that now I'm experiencing a new problem (with a car that I've had for less than 2 years). When I press on the brakes, I hear a knocking sound. It was not there before they started doing all of the 'repair work' on the car.
So tomorrow morning it's back to the dealership I go. And if I have to return again beyond tomorrow, I am making that call to an attorney.
As a loyal Ford driver for over 15 years (we own a 1997 F150 that's still running and a beautiful 2003 Mach 1 that is in pristine condition), I really don't want to give up on my 2013 Focus. But I also will not tolerate having to live with a vehicle that is defective.
Ford needs to be smart here and take care of their customers, those of use who willingly spent (and are spending) our hard earned money to own one of their vehicles. They should in turn be willing to do right by us and offer worthy buy-backs of these defective cars. I would be happy with a straight exchange -- take back my Focus and replace it with a vehicle of equal value based on what I owe. If the future of my vehicle is going to include multiple trips to the dealer for repairs, I would think Ford would be embarrassed by this and would want to quickly rectify the situation and make good with its customers. I would think.


Larry S. said
892 days ago
Purchased 2014 in November 2014 with just 30000 miles . After just two weeks it is shaking when starting from a stop a acts like it is trying to stall.




















anthony t. said
891 days ago
To whom it may concern,
I am a very unhappy customer with a car that I had purchased from your company. The car is not reliable what so ever and I can’t trust it with anything! I have always wanted the newer model Focus and when I finally have the money to afford one I am extremely disappointed. I have never had this many issues with a car and this is one of the newest cars I have yet bought. I have missed 8 days of work this year just because the car has its own games to play. This morning the car treated me so well as it was 10 degrees outside that it didn’t want to start. The car has almost cost me my life a few times due to the jerking on the engine that you guys feel is normal. When I go to make a turn the car jerks so much sometimes that it’s just makes it before I get smashed. This car is HORRIBLE and I think that it is so wrong that there is so much wrong with this car yet you still keep it on the market.
One day this car is not going to go when I push the gas and I will get seriously injured. I have complained to service many times about this issue and they simply say… “Well just push the gas a little harder” I’m sorry maybe the car should simply go CONSIDERING ITS MAIN FUNCTION IS TO DRIVE!!!
This is one of the most disappointing, nonfunctional, and depreciative vehicle I have ever bought in my life. I will NEVER buy a Ford again if something cannot be done. I am done going through service as they charge me every time I have an issue and then manage to say the car is supposed to run like this. So thank you so much, instead of me saving for college I now get to save up to buy another car because I was wrong about this car being dependable.
It’s really not fair that as a student I tried SO hard to pay off this car in 1 year so that I could save money on interest, car repairs, and gas, to find out in the end the car was a junk and I now need to do it all over again. I stopped paying my tuition just so that I could get the car paid off and now that it is I now get to stop paying for school again to buy another car because NO ONE can help me.

Thank you so much for all the hardship your poor manufacturing has caused me and my wallet. I really so hope someone can be of assistance and correct this issue because if not you will surely be losing a customer along with me posting this to social media in the months to come if something is not resolved. I figured if you guys don’t care enough about my well being then the world must know.


Adrian S. said
891 days ago
I just found this website. I have been facing issues similar to the ones described above. It stalls at traffic lights and 'shivers' when changing from first to second gear.

Is there anyway to get a refund? I purchased this second hand when it was on about 22,00 miles. The salesperson didn't tell me anything about this vehicle!!


said
891 days ago
Exact same issues as above, it happened within a week of purchasing the car in 2011 brand new, the first oil change I asked them about the transmission and the service department has claimed it was normal, the car stalled on a hill in DC last week and I went in enraged, they are now repairing the clutch but from what I can tell this won't fix it at all, ford screwed all of us after we all took a chance with an American manufacturer, Hondas don't do this, I demand this issue be addressed by ford with a full recall


Kal F. said
890 days ago
I have a 2012 Fiesta with an automatic. Same problems as others have listed with the transmission shuddering/shaking, won't go when making left turns, slipping in an out of gear going up hill is it's latest new thing.
I had the clutched replaced early this year because of the shuddering and they said "these are the fix" that was at 16,000 miles. Now I'm at 35,000 miles with the same problems. The dealer inspected it yesterday and are going to put a new input shaft seal and some new "latest and greatest" clutches in again (apparently this version of clutches were just released September 2014) so I guess we'll see what happens.
I've had other problems like the ignition would not turn and had to be replaced, stranding me in a parking lot for hours. Also, the plastic around the front seats cracks by the reclining lever, Ford technician broke the driver side kneeling on the seat while replacing the ignition, and the passenger side broke when I had to crawl out the passenger side when the shift cable fell off in a ATM stall.


L. P. said
890 days ago
As a newly divorced single mother, I researched what car would be the most affordable and dependable to transport myself and two young sons. I stumbled upon the 2012 Ford Focus SEL Hatchback and I was very excited to purchase this on my own for my family! I noticed it shifted uneasily but I am not one to complain so I prayed. It worsened, to the point my passengers became fearful of riding with me. I have had anxiety and panic attacks over being "stuck" in an intersection with its' lack of acceleration and I know I pressed the gas enough because the wheels skid like they aren't gripping the road. Then the violent shakes and shudders came. When I am on a hill, it's worse and if I release the gas the car rolls back! Unable to afford a new transmission, I prayed harder!! I received a letter in the mail from Ford about the extended warranty and just knew it was miracle, LOL. After a service trip to my local dealer, they claimed to readjust the computer programming. Well it didn't shudder for the first week, but it has started again and is worse now. When I brake the car jerks to the left and shudders. It idles so violently that my interior is starting to vibrate (loose vibrating noises that are very irritating). I feel like my car is going to literally fall apart. I'm saddened and scared for the safety of my sons especially.
I am willing to trade it in. I wish Ford would step up and refund me. They need to own their mistake and realize they are killing the American Dream.


Desaree A. said
890 days ago
I have a 2014 Ford Focus SE that I bought only a few short months ago. The very first day that I drove it off the lot, two hours later I was headed to work and suddenly the RPM gauge shot way up and wouldn't come back down until I pulled over and restarted the car. I ignored it and decided that if it happened again I would take it in. About two months go by without incident. Then one day I was driving to school and suddenly an alarm came up on my dashboard saying my transmission needed to be serviced immediately and the car sounded strange. So instead of school I went straight to the dealership I bought the car from to their service center and waited a few hours for them to look at it. The guy ended up telling me that it's a new defect with the transmission that they don't know how to fix yet. He said but in the mean time they reset something and I should be getting a call soon about bringing it in to fix the defect once they have an answer on how to do that. Well so now its been about another month since then and my car has been perfectly fine since then but I'm waiting for it to start acting up again soon because in another few weeks it will have been the same amount of time from the time the first incident took place to the time the second one did..And I haven't received any messages or calls yet about getting it fixed.


Desaree A. said
890 days ago
I have a 2014 Ford Focus SE that I bought only a few short months ago. The very first day that I drove it off the lot, two hours later I was headed to work and suddenly the RPM gauge shot way up and wouldn't come back down until I pulled over and restarted the car. I ignored it and decided that if it happened again I would take it in. About two months go by without incident. Then one day I was driving to school and suddenly an alarm came up on my dashboard saying my transmission needed to be serviced immediately and the car sounded strange. So instead of school I went straight to the dealership I bought the car from to their service center and waited a few hours for them to look at it. The guy ended up telling me that it's a new defect with the transmission that they don't know how to fix yet. He said but in the mean time they reset something and I should be getting a call soon about bringing it in to fix the defect once they have an answer on how to do that. Well so now its been about another month since then and my car has been perfectly fine since then but I'm waiting for it to start acting up again soon because in another few weeks it will have been the same amount of time from the time the first incident took place to the time the second one did..And I haven't received any messages or calls yet about getting it fixed.


William M. said
890 days ago
I have a 2012 Focus and from day 1 I had the shaking and vibrating at lowers speeds. Going upo hills also seems to be a problem due to loss of power and the RPM meter jumping all over the place and the engine struggles to get up the hill. I have spoken to my dealer several time sand they say they have adressed the issue twice when I had it in for routine service. Yet the same issues continue to happen. Its been 3 years since I purchased the car new an d there has been no improvement and no further answers from my dealer. This car has been a disappointment!


Warren W. said
890 days ago
I purchased a 2012 Ford Focus April of 2012. Later that year, I received a letter from Ford about a TCM reprogram which my dealership completed. It did shift much more smoothly afterwards. I have noticed over time the transmission operating with hard and abrupt shifts. At times, it's been a hand-full in traffic. More recently, I have been experiencing the shuddering and slipping described by others. I've attempted to accelerate only to have the engine rev up with very little power making it to the wheels. Other times when I try to accelerate, the transmission severely shudders and skips rather than transmits power. I recently brought the car to my dealership in response to the Ford service action/recall letter about the shuddering transmission. There is a national shortage of the necessary parts and Ford has determined that this is not a safety issue. As such, my dealership would not permit me to leave the car and use a loaner until the repairs were complete. At this point, I have parked the car since I cannot rely on the unsafe operation of the car to accelerate when pulling out into traffic.


Kelly C. said
889 days ago
I bought a brand new 2013 Ford Focus SE Hatchback in March of 2013. I have had nothing but problems with my transmission. It doesn't shift right, it lags when accelerating, especially on the highway. When driving on city streets, you will feel a vibration when you slowly accelerate when taking off from a stop sign or light. I have taken it in to both McCombs Ford West (where I bought it) Northside Ford as well as Kinsel Ford in Pleasanton and all have said they can't find anything wrong...


Barbara H. said
888 days ago
I just bought a 2014 Force Focus with only 6,000 miles four days ago. I thought this was going to be great. Driving home, my husband in the passenger seat, it made a slipping hesitating sound after stopped at a light. It is like something is slipping or not catching. I figured, we maybe it sat on the lot for a while and needs to be driven. Well, its four days later and it does it every time after being stopped at an intersection, etc. The mechanic guy said yeah, we've known about this for a while. I said to the dealer who sold me the car, "did you know about this?" He said "No." Yeah, right!!! I have an appointment today. I am really pissed. we paid a lot of $$$. We are going to ask for our money back.


Robert B. said
888 days ago
2013 Ford Focus Se Hatchback at ~23k miles. I bought it used at just under 22k. I was fortunate to keep the car for an entire weekend before purchasing it. During that weekend, and the first week after signing the deal, the car was comfortable and fun to drive. I had heard rumors of the driveability of the newer Focus', but it seemed very smooth to me. I began experiencing shudder after stopping and then accelerating at almost every stop sign or red light by my 2nd week of ownership. I also experience 24/7 grinding between gears and occasional launching from a complete stop accompanied shortly after with more shuddering.The Ford dealer claims there are updates to reflash the trans. module to help smooth out the ride, and newer seals and clutch packs as a TSB was released for certain Focus' within a certain production timeframe. That's just ridiculous to me.... thousands and thousands of complaints, thousands of Focus' at the dealership waiting on temporary fixes and yet the problems still exist, or return shortly afterwards. Thedriveability and safety of these vehicles is really quite scary. A recall is in serious order here. We are all losing money investing in an unsafe, failed experiment that is, Ford/Getrag transmission and I supposewe're waiting for a few reported deaths caused by these junkers to take action. Lack of acceleration, hesitation between gears, grinding, shuddering, people having to pull over because the transmission is overheating at such low miles.... it's outrageous, we need help, we need safer commutes, more reliability for our families, and to not be launched into the rear ends of other vehicles or not be able to accelerate through intersections properly causing potentially fatal accidents. We really really desperately need help. We need answers. We need this to be made right. To shun us off at the dealership and say "it's normal characteristics of a DCT" is just not justified at all. There are other manufacturers using this technology and it isnt as mechanically poor as these transmissions. This transmission needs to be taken off the road. We don't want new cars, we want our current cars to feel safe and reliable for our (and our families') own sake. These transmissions do not know how to correctly select gears and when they do select a gear they don't know how to engage smoothly (grinding followed by shutter or occasional launching or hesitating) There's no consistency here... as a driver of this car, I never know what the transmission will do next, making driving it, pretty scary.Please help us out... Please...


Mike R. said
888 days ago
I bought a 2014 Ford Fiesta new in December of 2013. This is an SE model with the 6 speed automatic. It has always been a jerky transmission, but I got used to it. After 15,000 miles on the car the transmission started to show signs of shuttering or slipping when shifting. After 25,000 miles, it had progressively worsened on take-off, and between first & second gear, and a little between second & third gear. After driving for just an hour, I can smell the clutch! I took it to my dealer on Nov 08, 2014. They explained that this car has a manual transmission that a computer that shifts with its own clutch and that this clutch 'was not up to the task'. They reprogrammed the transmission and told me that it was 'not yet bad enough' to order a new clutch. They confirmed that this was a temporary fix, as I would be back with the same problem soon.
Upon leaving the dealer on Nov 11, it was noticeably different. It shifted later (at a higher RPM) but had no shuttering or slipping.... for 200 miles of driving. After 200 miles, I noticed that my fuel economy had dropped by 10% (as a result of the reprogramming revving the engine higher before shifting) and the shuttering was coming back again.
On Nov 18, there was lots of shuttering / slipping and I could smell the clutch again. I took the car back to the dealer, where they retested the clutch to finally confirm that it 'failed'. They stated that a new clutch was ordered, but due to the backlog with Ford Motor Company (FMC), the Dealership would not receive my parts until Dec 18. I was told that FMC declined to compensate for a rental car, so I picked up the Fiesta from the dealership on Nov 20 and am driving it with concerns of breaking down someplace.


Sarah N. said
888 days ago
I have a 2012 Ford Focus which I bought brand new. From the very beginning, it made this horrible grinding noise upon acceleration. I was told that is how a Tiptronic Transmission works. When I explained I owned two VWs prior that had tiptronic transmission, which never made that noise, I was told FORD had a proprietary technology of "floating gears" and it was different. Now, I am at new dealership. Between Six months and a year ago they did a reset of the system and changed the transmission settings and the car worked beautiful for a month, maybe more. Then my SYNC system went out and my car started jumping on me when I drive, like an O2 sensor is bad. It will slow down, speed up or just shut off completely while I am driving down the highway. Also, if my car is at a half tank of gas or less, the car will randomly think it is out of gas and leave me stranded on the highway. I work nights and walking home in the dark at 3am is not fun. The dealership is telling me my problems have nothing to do with the Automatic Transmission, but when I drive in Manual, I rarely have issues, unless I am idling at a stop light. Many times my car either idles too high or attempts to stall, or does stall. The dealership now wants ME to pay for diagnostics and repairs. I am beyond outraged. I believe FORD knows about this issue and is DEFINITELY a safety concern. THEY should pay.


Jennifer R. said
888 days ago
I bought my 2013 Ford Focus Hatchback brand new. Computer has been recalibrated, ignition switch replaced, alarm adjusted, and most recently, the TCM was replaced. My car would delay starting and eventually the stopped starting altogether. Car has just been returned and is driving girly jerky again, like the 1st time I brought my car in for adjustment. Todayctge car sounded like there was a huge grinding noise in the front left side of the engine. Car has been in the shop 6 times over 1.5 years. Thank god I bought extended warranty, but now, I have been reading that Ford,extended warranty at no cost to others. I should be reimbursed and this car should be replaced by Ford. I want my money back.


Jamie R. said
887 days ago
I bought my 2012 Ford Focus S in June 2012. Within a year I have had to have the transmission replaced because it was leaking. My car has been shaking and stuttering changing gears and just last might my transmission felt as if it was about to jump and shake out of my car. I am beyond annoyed I have to take my car back in now. I am going to contact the dealership today.


jim b. said
887 days ago
The code p2837 just came on in our focus purchased in July. It has been jarring during acceleration for a few weeks. What's the resolution?


Joy L. said
886 days ago
I just purchased a 2013 "Certified" Ford Focus Titanium with 18K miles from a dealer yesterday and within 4 hours of the purchase contacted the dealer to tell them they sold me a sub-standard car. The car jerks, pitches, shudders all the things that are mentioned above. I feel they were aware of this problem and, even though I was provided a 3 month warranty thru the auto dealer along with the factory warranty, they told me to take it to a Ford Dealer since they could not work on it as it may void the warranty. How can a car be "certified" is they willingly know the car is a safety hazard. This is an absolute travesty that so many people have been dupped by their dealers and by FORD and FORD sould be ashamed of themselves for putting so may lives at stake for the almighty dollar. I bought this car for my daughter to drive to school and there is no way I will allow her to drive an unsafe car. I am now stuck with a car that I can't do anything with. Dealers won't give you a reasonable amount for the car because they are aware of the problems and still continue to pawn these cars off to innocent customers. I will be contacting FORD of which I'm sure I will get the same run around. I will be contacting the BBB on both the dealer that sold me the car and Ford. If anyone has information on filing a class action suit, I would appreciate any input so that I can join the suit. I am so upset about this and this is so unnecessary if FORD would just own up to their mistakes and take accountability for making bad decisions.


Joyce B. said
886 days ago
I purchased my 2014 Ford Focus in September 2013. It was jerky when accelerating and was told "it just needs to break in a bit." Took it back a couple of times and the dealership acknowledged the issue, but told me it was the sacrifice for the great mileage. When the recall finally came out I took it to a different dealership. They "fixed" and it is less jerky, but it still jerks. I was told that as long as it was within a certain range that's all they can do about it. I feel so ripped off! I was a lifelong Ford person....not any more. If there is a class action suite I'd like to be a part of it. This is ridiculous.


said
886 days ago
I purchased my 2011 Ford Fiesta when it was brand new. I have ALWAYS had an issue with it hesitating when accelerating. I was also told it "needed to break in". About a week ago, The transmission would not shift at all. I took it to the dealership and they said the gas pedal needed to be replaced and the transmission just needed to be reprogrammed, though it did take a week for that to happen


Tina C. said
886 days ago
I purchased a new vehicle, 2012 Ford Fiesta, with the thought that I wouldn't have to concern myself with issues for quite some time (hence: new versus used vehicle) - however, as time went on, the transmission experienced the same thing as noted here by many others. However, I have yet to have it stall - though, occasionally, it does 'act' like it does not wants to move when in drive, and instead reeves for a few seconds before 'catching' and moving. I definitely have the shutter going on - especially when stopped and needing to accelerate. I as well, was told the shutter was a 'normal' feature of the transmission - if I'd known this in advance, I'd of saved myself quite a lot of money and just purchased a bull to ride on the road. I brought it in a few times for regular service checks, mentioned this taking place, of course, with about the same outcome as many here - they did the 'reprogramming' but then another tech eventually identified that fluid was leaking around the clutch 'contaminating' it when I finally brought it in again - which they sent the video of my car to Ford, to show this issue, as they are required to do, I'm sure. They did replace the clutch earlier this year - took about three days, while I had a rental - however, now, the shutter has come back. Not even a year later. I did receive in the mail from Ford since the clutch repair earlier this year, that the warranty has been extended to 100,000 miles - which I'm sure was highly unlikely only mailed to me as a consumer - but is that the silent way of saying 'manufacturer's defect' - which I initially feared that after 100,000 miles, this issue would continue, and I'd be expected to foot the bill - which I'd imagine is not cheap, given labor. This transmission is 'sealed' and should not need maintenance this much - though, I did read that eventually as time wore on, it would need a fluid change, but I think that was near 150,000 miles or so. It seems that this type of vehicle is made in quantity rather than quality. I expect this to occur, but at least have a transmission - which is a major feature of a vehicle, last longer than 30,000 miles, before the driver begins to experience issues with it. It is most definitely a safety concern. But this experience has convinced me of one thing - I don't plan on purchasing a Ford again after this vehicle has long faded away from my list of unworthy purchases.


Kyle O. said
886 days ago
I bought my 2010 Ford Focus brand new and it was doing great at 118k miles two weeks ago. Within two days it it started to shudder and vibrate between , slow response when accelerating and the transmission felt like it was searching for the correct gear & it would also spike and drop when shifting. Now, the transmission completely went out and I still owe 3k on the vehicle. While I am being quoted 3k to fix the vehicle. If there is a class action lawsuit I will be more than willing to participate. I had the 100k service warranty and nothing was said about the transmission at all by the dealership.


Patrick G. said
885 days ago
I have had my 2013 Fiesta for about a year and a half now. Earlier this year I took it into the dealership complaining of shuddering, slow acceleration, jerking acceleration, etc. The repairs for this took significantly longer than they originally estimated (I was without my car for over a week, after an initial estimate of 2 days), but for several months they appeared to have fixed the problems. In the interim, I took my car in for its 30k mile service, and no mention of the transmission was made following their inspection. The issues have since returned, slowly building back up to their previous levels, and my engine light just turned on. I am sure it is because of the recurring transmission issues. I will not be returning to Ford in the future as a customer, and am now actively looking to replace my car before these problems become a major money sink.


Sherri S. said
885 days ago
Well let's see. I bought my 2012 Ford Focus SE in October 2011 with less than 25 miles on it. Was leary about the way the transmission was from the beginning. Let's since I've owned my car I've put it in the shop dozens of times cus of that stupid transmission. Had it recalibrated so many times cus that's what they said was wrong with it. Had several updates supposedly. This was all under warranty of course which is 60k with Ford on engine and transmission. So my car does a pulsating on take off and sometimes even bogs down. My car trys to die and jerks bad alot when I stop in traffic or red lights. I hear a grinding/ roaring noise when my car is moving slowly. Well my car has slowly been getting worse. NOT ONCE NOTIFIED ABOUT ANY RECALLS. Well today with my two small children both under 5 and in car seats in my car I was on a very busy interstate during rush hours and boom my check engine light pops on. This is the very first time it's ever been on. Not even 2 mins after it came on my cars transmission went CRAZY. It revved up to like 5 rpms and then jolted in to neutral it seemed. Now this a 70mph zone and my car goes from 65pmh to nothing cus I just got on the interstate when my check engine light pops on. So I coasted to an exit where my car wouldn't even idle up when pushing the gas or my car wouldn't move. It wouldn't go anywhere in reverse, drive or low gears. Nothing it was like my car was in park and not in gear. Busy part of the day on the mall exit no doubt and I'm strainded with my two small children in my car I thought was very reliable cus it's new to me. I was devastated. So I sit there called a few people to make sure I had someone on their way cus I was a hour plus from home. While sitting there something tells me to turn my car off and start it back up to see if maybe a sensor needed reset or something. So I did that and it started moving. So I got back going onto the interstate with flashers going cus unsure what's gonna happen. So I get going and the minute I get up over 2rmps and over 50mph boom it revves up and goes into a neutral position mode and won't move. So I'm beyond aggravated by now. My kids are upset and aggravated. So I'm on the side of the interstate I-20 by the way during rush hour and holiday season AGAIN. So I sit there a minute and turned my car off but this time when I tried to start it my ignition wasn't catching or something cus it wouldn't do nothing. So kept doing it then it finally started. And back I'm going again. I get about 20mins down the road and it does it again. So I pull over put it in park revved it up and put it drive and it moved again. So by this time my sister is behind me with her flashers on and going 45mph down the interstate. I was so mad and embarrassed. Nice new looking car that I pay for every month and still owe 11,500 on can't go down the interstate at the posted speed. So I kept it below 50mph and 2rpms then after I exited off the interstate and was half way home it does it again. But when I pulled over these last two times it messed up I noticed my traction control light pop like I was slipping or spinning out. So I pulled over put it in park and tried to apply the gas to revv it up and it wouldn't. I was like I wasn't even touching the gas pedal. So I kept on pushing the gas pedal over and over til it kicked in. Then I took off again. So I finally get into my hometown. I start immediately calling the place that works on all my friends rides and then was told it would be 2 weeks before they could even look at it. So here I am needing my car that I make payments on every month and have for the past 3 years and it's my only transportation. So I seen an Advanced Auto store. I know parts stores can run diagnostic tests on ur vehicles if the check engine light is on. So I pulled in there and got them to do that and it popped up two codes. The Power Control Module and TCM. So I was like ok sensors let's price them and get them. Nope dealership only can do it. So I call my Ford company in my town and explain to service center what's wrong with it and that I'mma bring it to them. She said what year and model. I said 2012 Ford Focus SE. She then proceeds to tell me that there's a recall out on my car dealing with the transmission issues. I've looked up my codes on google and boom recalls on the two codes my car is throwing. So I am literally praying that it's the recalls that can and will fix it cus I have NO WARRANTY and definitely not the money for transmission work. But if they would replaced the dang thing back when I asked when it was under warranty instead saying oh it just needs recalibrated and updated then it will be fine. Bullcrap. It's only gotten worse. I've never in my life drove a car like this one. The transmission feels like a manual 6 speed stick shift but in automatic. It's crazy. I don't like it none. My 2011 Focus didn't have that kinda transmission and I don't know why they put them in these starting 2012. But whoever invented it and came up with it and designed it. You my pal are a complete moron. This transmission sucks. I want a new transmission and a different one. I hate this one. I love my car other than the not starting sometimes when I first turn the key over and the stupid crazy transmission. My car has the automatic lights when wipers are in use. Automatic sensory lights for night, fog lights,keyless entry and trunk release button on it too. Delay lights after parking, am/fm cd xm satellite radio with Bluetooth Microsoft sync and phone. Dash info panel and display for stereo. I can control everything on my stirring wheel. Cruise, phone, trip, car info, car settings, radio and it's settings. Everything is at my fingertips. Fix the delay in starting sometimes which I think is part of the TCM too or the power control module. And my transmission fix it definitely. My car would be perfect. Mine is the weird blue and I have only seen maybe 6 that same color and make & style too
and I've traveled all over. But this is my rant about it. The jerking, bogging down, shifting hard or weird, losing power when stopping and grinding nosies. The list goes on and on when it comes to this transmission. UGH


Scott E. said
885 days ago
Purchased 2013 Focus in July 2014 with 33k. Have extended warranty until 75k/ Had to have transmission reprogramed within a week of having the car due to shuttering and hesitation from stop.

Today the Focus made a strange noise and will not go above 20 mph. It seems to not shift past second gear. The manual up and down button shifting when in S does not work at all. Taking to shop tomorrow. Wish me luck.


Paige B. said
885 days ago
I purschased my Ford Focus in Feb 2013 with 36,000 miles. My airconditioner cracked 2 month later and had to be rreplaced and my transmission is huddering and hesitating when I stop. Sometimes the car jumps when I go from a stop position. This is very scary. I do not feel safe in this car. This my 5th Ford car and I will never purchase another Ford.


Michael J. said
885 days ago
Our 2013 focus clutch is doing the same, had it reprogrammed this morning was told by the dealer to drive it for 500 miles and see. The car has 12,000 miles on it. This is my wife's car, we have 2 young boys. I guarantee if they are involved in an accident due to this issue there will be hell to pay.


Ron L. said
884 days ago
Traded 2011 Shelby for 2014 Focus, titanium. STILL NO RESPECT!!! I’m wrong, tranny issues & noises are normal? WHAT? James Ford dealer in half moon bay said Good Luck, we can't help you and stop calling us. Its a Brand NEW CAR! Incident # 1 happened immediately upon driving off their lot, with 10 miles.

Nov 19th, On Incident #3, diagnosed and purposely UNREPAIRED, 4, 5 & 6 are forthcoming.
Had to take it to a different dealer in Napa. They are good people. Ford diagnosed the problem, said I was right, needs a replacement tranny again (3rd time), the PROBLEM now, is the parts are on b/o til end of January 2014. I told them they can keep it their dang car, til they get the parts, but they Forced me to take back this dangerous, diagnosed as needing a replacement tranny, UNREPAIRED, with the Aluminum cans crushing noises, Clack Clack Clack tranny shuddering, still happens, aluminum cans crushing noise directly from the tranny. I GET TO WAIT TIL THEY HAVE PARTS?
Yes, mine still rolls backwards on even a very small hill too. IS THIS NORMAL, TOO?
Ford Customer Care is a joke! Did you know the CSM, is different than the Buy Back dept, which is also different than the Regional Manager? Warning Warning, they’re not calling you back! I have 2 case numbers, I tried to be nice, waited 15 business days for buy back offer (did you know 15 WORKING days = 3 weeks? Just for a response back? Hopefully, maybe. My cb never happened. NO RESPONSE BACK, then email back saying we’re working on it, and look at the bottom, they COPIED & PASTED the bottom part, IF NO ONE HAS GOTTEN BACK TO YOU IN 15 WORKING DAYS, YOU MAY CALL US BACK?
Wife won’t ride in it at all, I put it in the garage.
Nov 25th, signed retainer with CaliforniaLemonLawAttorney.


Ron L. said
884 days ago
This needs to be a CLASS ACTION, Ford can't tell us what is or is not a safe car. Tranny making noises, is NOT normal. did you know dealers are getting TSB's to show the consumer how this car MUST be driven? You Must apply more gas, sooner, this will get you past the 0 - 22 mph range these cars are failing in (mostly). Try commuting! Hoping, can't do it any more.


Ron L. said
884 days ago
The engineers who designed these tranny's are smart and have stock in Chevrolet.


Elizabeth W. said
883 days ago
We are having the same problem with our 2013 Ford Focus. It shake and will not shift into gear righ.


said
881 days ago
Just bought a 2013 Focus Hatchback.. Shuddered home from dealership. Just got it back today.. Hope it's fixed.


Jackie M. said
881 days ago
Only I can start my 2012 Ford Focus Hatchback usinbg an added on push to start button. Transmission will act as though it's in neutral in all gears including reverse. Wait five minutes then it works good again. Bunny hopping most of the time. Ford company says it will take about $7,000.00 for repairs as vehicle is out of warranty.


sonia g. said
879 days ago
I ha e a 2006 ford focus- when I come to a complete stop, my car makes a loud noise as if the sound is the truck. It almost sounds like I'm draggingsomething.


Dorothy W. said
878 days ago
I have a 2013 Ford Focus. It is currently with the dealer for the check engine light coming on and the shuddering/not shifting in the lower gears. I had taken my daughter and three grandchildren out to dinner and didn’t think we would make it home. I have had the clutches replaced twice already and now it looks like a third time. The last set of clutches was done less than 6 weeks ago. I was actually thinking it might be fixed this time. Had run better than it ever had even though there was still a little shuttering (I guess my expectations have been lowered with this car). I took it to the dealer and he told me the wait was until early February and I was clearly upset being I barely made it to the dealer. When they took my car back there were so many transmission code errors he put me in a rental car until they could figure out what is going on Monday (of course the transmission guy only works 4 days a week). I walked over to sales area while they were looking at my car and talked to them about the great Black Friday sales going on and told them I was considering another car. I looked at a lease for a Fusion which does not have the same transmission, and found the trade in on my car was only $9000 because they don't have good resale because they had so many problems and issues with the transmissions! Are you kidding me...? I was a little upset and the sales manager suggested I seek legal help. Wow!!! I have had 3 Fords, my previous car being a Focus. It was a great car and no major issues, which is why I purchased another one. After the first set of clutches was put in I drove away with the same issues. On top of that I started having electrical issues. I went to vacuum my car after leaving the dealer since they had washed my car. While I had the car off, keys in my pocket, the doors open vacuuming the radio came on. I looked up thinking it was the car next to me and realized it was my car. I called the dealer back and took the car back. He sat in the car and I said push the button, and he did and the radio came on. They put me back in a rental car and after two days called and told me this was normal. Customers apparently told Ford they wanted to be able to listen to their radios with the car turned off. A month later I had to tow my car because the battery was dead. I think the battery is running when the car is off but they don’t agree. This started when the first set of clutches were replaced. I think there is a pinched wire of something causing the problems but what do I know. This is the new normal. I was also told the shuttering is normal now. Bottom line is I don’t feel safe driving my car, I am afraid when I accelerate in lower gears my car won’t go so I don’t merge in traffic and wait until no cars are coming at all, and I stay in the right lane on the freeway so if I have problems I can get to the side of the road. I purchased a warranty when I bought this car so all my service would be free, that was the best purchase ever because I have sure used it on this lemon. I want a reliable car so when I have my grandkids with me I feel safe.


Chelsea H. said
878 days ago
I am currently having the same issues as others. I recently purchased a 2013 Ford Focus hatchback with the Powershift transmission from my local Ford Dealership, Bob Swope (in Elizabethtown, KY) I noticed significant shuddering and surging when accelerating from complete stops. Three days after purchase, in stop-and-go traffic, a message appeared on my information screen saying, "Transmission overheating--Please Stop Safely." It then instructed, "Transmission hot--Please Stop Safely and wait 6 minutes."
After pulling over and stopping, I resumed driving for a few moments without further incident. Afterward, the vehicle continued to shudder and surge (buck) when accelerating from a complete stop. I took my car back to the dealership today and wanted them to take possession of the vehicle and give me something else. They stated that my loan with the bank could not be cancelled, and that they would attempt to repair the vehicle with "upgraded" clutches. I was also assured that if I experience the same problem after repair, that they will "eat the cost of the vehicle" and give me something else from their lot. I am fearful about the surging and bucking of my vehicle and am afraid that when I receive my car back, I will have the same issue. I am not getting my hopes up for a fix and wish I had purchased a different car.


Rea B. said
877 days ago
My niece just bought a 2013 Ford Focus and it is displaying the very same symptoms. I am very upset with the vehicle and also wish she had never purchased it. She says the local Ford dealership has agreed to check it but not until next week as I am sure they are backed up with other problems with Ford vehicles. She is fearful for her safety as am I. Ford needs to get on this like NOW! If any harm to my family comes of this, Ford will suffer greatly. I am sure they have already.


Lynn D. said
877 days ago
So far my 2013 Ford fiesta has been in the shop 4 times for transmission problems. Counting the factory installed clutch it is now on it's THIRD clutch ant has only 25000 miles on the car. It has also had the transmission module replaced. In addition it has has two engine oil leaks and a leak in the cooling system. I filed a lemon law suit against Ford and they offered a whopping 1500 settlement. Not even half of the attorney fee. So yeah Ford I'm going to take that and pay 1500 to my attorney..lose money on this cheap piece of Crap car... I also love how Ford claims nothing is wrong with the transmission design but we are extending the warranty to 100,000 miles... I will NEVER buy another Ford. I waited two weeks for the clutch plate because they have had so many complaints they were back ordered. For months they told me nothing was wrong until the service writer took my car home and drove to the airport and it did the same thing with him. We will see how long this new transmission holds out.


Dave P. said
876 days ago
Purchased a new 2013 For Fiesta with the Powershift Automatic Transmission. At the first oil change I complained about the loud shutter sounds and the service rep at the dealership read off a pre-printed sheet that the sounds were normal for that vehicle. I dealt with the sound and the surge in acceleration until I got a letter from Ford saying there may be an issue with the seals on that model and I should take it in for service. I did. They attempted to reprogram the transmission but I guess it didn't work. The service rep told me I need a new clutch and I have to wait 2 weeks for it to arrive. Repairs to be covered by warranty.


lalith p. said
876 days ago
I owned a ford focus 20000 .Some times the car fail to acceleration while
waiting at red light. Then no response when light turns to
green. Eventually goes at a very slow speed.sometimes difficult to accelerate with a load the car feels like
lack of power.


lalith p. said
876 days ago
I owned a ford focus 20000 .Some times the car fail to acceleration while
waiting at red light. Then no response when light turns to
green. Eventually goes at a very slow speed.sometimes difficult to accelerate with a load the car feels like
lack of power.


lalith p. said
876 days ago
I owned a ford focus 20000 .Some times the car fail to acceleration while
waiting at red light. Then no response when light turns to
green. Eventually goes at a very slow speed.sometimes difficult to accelerate with a load the car feels like
lack of power.


lalith p. said
876 days ago
I owned a ford focus 20000 .Some times the car fail to acceleration while
waiting at red light. Then no response when light turns to
green. Eventually goes at a very slow speed.sometimes difficult to accelerate with a load the car feels like
lack of power.


lalith p. said
876 days ago
I owned a ford focus 20000 .Some times the car fail to acceleration while
waiting at red light. Then no response when light turns to
green. Eventually goes at a very slow speed.sometimes difficult to accelerate with a load the car feels like
lack of power.


Maxine G. said
875 days ago
I have exactly the same issues as Dave P above. Shuddering and grating noise when its changing gears (low gears). Reprogrammed it a few months ago, no change but you get sick of them saying "Its normal". Its not normal! I called up and asked them whats the deal with it, and they said Ford was sending them new clutches, and would call me when they were there. Called me Monday, they replaced the clutch yesterday, called me and said it was now shuddering worse than before. they said they would keep the car and replace it with another clutch today. We will see what happens today when i get it back.
Not happy. Besides this it sometimes hesitates when you try to accelerate, nothing, then zooms away. The car has a mind of its own


Danielle R. said
875 days ago
My problem is the same they have replaced the clutch and sensor module in my 2012 Focus. New twist same problem, dies while driving and I have it towed to the dealer who informs me I need a new battery to run the high tech transmission. I am ticked so I call AAA and have them come to the dealer to replace the battery. Ford wanted 165.00 AAA 125.00. Short story the guy runs the diagnostic and says my battery is perfectly fine and gives me the print out. AAA guy and Ford have words and AAA refuses to replace battery because it is not bad and they can not sell me a battery knowing this. Ford says they will not repair the car (under warranty) unless there is a new battery. Any thoughts?


William A. said
875 days ago
My 2012 Focus slips out of gear randomly and has left me stranded on the freeway a number of times now. Earlier this week, it left me stuck in the middle of the highway during morning rush hour!
The dealer says it's a faulty Transmission Control Module and wants $1260 to replace it. I feel I shouldn't have to make a repair like that on a car that's only 2 years old.


William A. said
875 days ago
My 2012 Focus slips out of gear randomly and has left me stranded on the freeway a number of times now. Earlier this week, it left me stuck in the middle of the highway during morning rush hour!
The dealer says it's a faulty Transmission Control Module and wants $1260 to replace it. I feel I shouldn't have to make a repair like that on a car that's only 2 years old.


said
875 days ago
I bought a 2012 ford focus too. Its a dangerous poorly designed car. I had it for 1year and it was in the shop for eight times the worst transmission ever devised. Its normal they said.After 35 years im told i dont know how to drive.I was pressured by the dealer to switch to a escape that i could not afford.So i ended up deep in debt and have to declare chapter 7 .Ford is responsible for my damages both and including consequetial damagesWho allowed this junk to be sold its not fair.


Jack S. said
875 days ago
I own a 2011 ford fiesta. I purchased this a year and a half ago and the first month I had to bring it in for transmission problems, because it was heavily shifting, especially out of first gear. Took a week to fix and then a month later had to bring it back in because of the same problem. The dealership told me it needed some more work. Had it in again for a whole week. I was told this was a common thing with Fiesta's. I recently got a letter in the mail stating that they extended the warranty for transmissions on my model, but I'm now concerned for my safety. Today while driving the car would not accelerate. This was while I was on the highway. I had to pull off to the side of the road. I had tried putting it in park and then drive again and it still wasn't working. I then turned the car off and then back on and all of the sudden everything was working again.


Chelsea P. said
871 days ago
My 2013 ford focus titanium edition was bought off the showroom floor in February of 2013. Since I have bought the vehicle its been in the shop for replacing the clutch because it had gone bad within two months. The car would stall while driving down the road and have major hesitation in shifting while trying to accelerate into traffic. I was told that the shaking and hesitation in the engine was "normal" for this new motor that ford came out with. Having to pull over out of traffic because your car will not accelerate properly is far from normal. I also had something replaced in or near my gas tank. Within the past three months I have run out of gas three times, leaving me stranded on the side of the road. Now my gas gauge has never read empty or even close to empty and my gas light never comes on. The first time it was in the shop for this issue (after being towed) they simply acted like I was dumb for letting my gas run out and that there was not a thing wrong with my car and that I simply cant rely on my gas gauge to tell me how much gas is in my vehicle. (what are gas gauges made for?) The second time I just had someone bring me gas and supposedly 7 gallons filled my tank from "empty" to full. This third time my car was at a little under a half tank with 110 miles to empty and would not cut on, I am going to assume for the same issue. I still have a major rattle in my engine when accelerating. My car is currently in the shop now. I have not heard any results back yet on what is wrong. I am hoping they do not try to tell me that nothing is wrong again. I have had enough with this piece of junk car. I will never buy another ford.


Lillian M. said
871 days ago
I own a 2011 Fiesta and have had problems with grinding noise and jerking during gear changes. I am also having problems with it going into gear. In fact I got stuck at the tire shop this morning because the car would not go into reverse. After several, several, several attempts and huge embarrassment it finally went into gear.


Monique F. said
869 days ago
I have a 2014 Ford Fiesta Titanium Hatchback wth 34,000 miles. It's been doing this same thing since the day I got it. Shaking when I accelerate at a low speed or from a stopped position. It jumps and shutters and makes a gurgle noise


Edwin C. said
869 days ago
Every thing that has been dead above is has happened to me with my 2013 focus titanium. Grinding, shakes, rattles bucking slipping and just not reliable and I really dislike this lemon. It started about 17,000 miles and is now going in for a clutch replacement and blown transmission at 27,000 miles. My first mistake was buying this car never again. I would have been better off with a euro car or asian.


Edwin C. said
869 days ago
Every thing that has been dead above is has happened to me with my 2013 focus titanium. Grinding, shakes, rattles bucking slipping and just not reliable and I really dislike this lemon. It started about 17,000 miles and is now going in for a clutch replacement and blown transmission at 27,000 miles. My first mistake was buying this car never again. I would have been better off with a euro car or asian.


Edwin C. said
869 days ago
Every thing that has been dead above is has happened to me with my 2013 focus titanium. Grinding, shakes, rattles bucking slipping and just not reliable and I really dislike this lemon. It started about 17,000 miles and is now going in for a clutch replacement and blown transmission at 27,000 miles. My first mistake was buying this car never again. I would have been better off with a euro car or asian.


Paul B. said
869 days ago
I purchased a 2012 ford focus 2 years ago. Before I reached 50,000 miles I've had the car in the shop to fix the "Shutter Clutch" Issue three times. Each time they had the car for almost a week. Each time the problem comes back with in days of leaving the service lot sometimes hours.The car shakes violently at times going from a stopped position to first gear. Problem is much worse going up hills. It shakes enough to scare my friends when they drive with me for the first time. Ford tries to tell me this is normal. If I had known before I bought the car that it's going to shake violently at times and feel like my transmissions going to fall out of my car. I would of never bought it!! Can't wait till the roads are icy and the car shutters into gear then! Fords regional customer service rep wont even call me back anymore! I will never buy a ford again! I am beyond frustrated and feel like there's no way out.


Dean N. said
868 days ago
I bought a 2013 ford focus, I started hearing noises at about 3000 mi,I brought it to a ford dealership and was shown a letter that came from ford and the letter said it was normal. The tech explained it was a manual transmission that shifted automatically. Now we have 30000 mi on it and have had it flashed once and it ran great for about 1000 mi. The transmission rolls back on hills, makes metallic noises, jumps forward, The car is in the shop now again for the same problems.


Jim H. said
868 days ago
2013 focus se
@ about 10,000 first noticed rattling and shuddering @ 1750 rpm in first 3 gears (10 mo old.)
took it in. no change after repair. but they said "found leak" but didn't notice other problems.
now also hearing grinding sound in upper gears
also slips around and loses power right at the time I want it - merging into faster traffic for example.
not secure going up a sight incline (never mind a steep incline)
love the comfort pof the interior and the style but the transmaission is horrible and flawed and the company now desearves a class action suit since they're so mum on the issue.
also the electronic display sticks ona prvious function often.
is


Katie P. said
868 days ago
I bought a 2013 Ford Focus about a year ago with about 12-15K miles on it. Right away, the transmission went completely bad. Back and forth with Ford with my car in the shop for almost A MONTH before they decided it was worth replacing. After having a brand new transmission installed, the service manager at Ford stated it would feel a little jerky for awhile as most of the dual clutch transmissions do, but that it would smooth out after awhile. It didn't, and a year later my car is still jerking upon accelerating at green lights, etc. The transmission frequently makes a rattling sound which makes me feel like this car is very unsafe. I'm hesitant to take it back to the shop because I don't want to be without my car for weeks like the last time. I will probably not buy a Ford ever again. This car just feels very cheap in quality compared to the Monte Carlos I used to be loyal to.


Katie P. said
868 days ago
I bought a 2013 Ford Focus about a year ago with about 12-15K miles on it. Right away, the transmission went completely bad. Back and forth with Ford with my car in the shop for almost A MONTH before they decided it was worth replacing. After having a brand new transmission installed, the service manager at Ford stated it would feel a little jerky for awhile as most of the dual clutch transmissions do, but that it would smooth out after awhile. It didn't, and a year later my car is still jerking upon accelerating at green lights, etc. The transmission frequently makes a rattling sound which makes me feel like this car is very unsafe. I'm hesitant to take it back to the shop because I don't want to be without my car for weeks like the last time. I will probably not buy a Ford ever again. This car just feels very cheap in quality compared to the Monte Carlos I used to be loyal to.


Katie P. said
868 days ago
I bought a 2013 Ford Focus about a year ago with about 12-15K miles on it. Right away, the transmission went completely bad. Back and forth with Ford with my car in the shop for almost A MONTH before they decided it was worth replacing. After having a brand new transmission installed, the service manager at Ford stated it would feel a little jerky for awhile as most of the dual clutch transmissions do, but that it would smooth out after awhile. It didn't, and a year later my car is still jerking upon accelerating at green lights, etc. The transmission frequently makes a rattling sound which makes me feel like this car is very unsafe. I'm hesitant to take it back to the shop because I don't want to be without my car for weeks like the last time. I will probably not buy a Ford ever again. This car just feels very cheap in quality compared to the Monte Carlos I used to be loyal to.


Trajko P. said
867 days ago
I bought a used 2011 Ford Fiesta S with around 94k in July 2014. Since then it hesitates and jerks when driving in low speeds during rush hour. Putting it in reverse doesn't always go into gear. Lately shifting gears gets tough, then after a few days it was fine. Had shifter cleaned by a mechanic and it started shifting fine. After a week it's now hard to sift between the gears.


Chris C. said
865 days ago
I bought a 2014 Ford Focus SE in July of this year. I was a little bit hesitant with the purchase due to the past service experience I recieved wih this dealer Apple Ford on RedLion Pa. But we needed a new car , So I bought the Focus against my wife's recommendations as she did a LOT of research on this car.I brought this information to the dealer before I closedpn the deal. They said they NEVER heard of any of the complaints and never had one there.
At first I did not believe her, The car lunged forward after coming to a stop. I thought she was crazy. I took the car for a ride and nothing happened. A month later it happened again. I took the car to the dealer and they said they can not fix something that is not broke(can't find the prpbl or refuse to look for it). Which brings me today I pulled up to a stop light and the lunged forward into the car ahead of me causing extensive damage to the front end of the car. We also hear the grinding noise on turns, was told it was the limited slip front wheel drive . Sorry Ford this is the last product I ever buy from you.


Chris C. said
865 days ago
I bought a 2014 Ford Focus SE in July of this year. I was a little bit hesitant with the purchase due to the past service experience I recieved wih this dealer Apple Ford on RedLion Pa. But we needed a new car , So I bought the Focus against my wife's recommendations as she did a LOT of research on this car.I brought this information to the dealer before I closedpn the deal. They said they NEVER heard of any of the complaints and never had one there.
At first I did not believe her, The car lunged forward after coming to a stop. I thought she was crazy. I took the car for a ride and nothing happened. A month later it happened again. I took the car to the dealer and they said they can not fix something that is not broke(can't find the prpbl or refuse to look for it). Which brings me today I pulled up to a stop light and the lunged forward into the car ahead of me causing extensive damage to the front end of the car. We also hear the grinding noise on turns, was told it was the limited slip front wheel drive . Sorry Ford this is the last product I ever buy from you.


Chris C. said
865 days ago
I bought a 2014 Ford Focus SE in July of this year. I was a little bit hesitant with the purchase due to the past service experience I recieved wih this dealer Apple Ford on RedLion Pa. But we needed a new car , So I bought the Focus against my wife's recommendations as she did a LOT of research on this car.I brought this information to the dealer before I closedpn the deal. They said they NEVER heard of any of the complaints and never had one there.
At first I did not believe her, The car lunged forward after coming to a stop. I thought she was crazy. I took the car for a ride and nothing happened. A month later it happened again. I took the car to the dealer and they said they can not fix something that is not broke(can't find the prpbl or refuse to look for it). Which brings me today I pulled up to a stop light and the lunged forward into the car ahead of me causing extensive damage to the front end of the car. We also hear the grinding noise on turns, was told it was the limited slip front wheel drive . Sorry Ford this is the last product I ever buy from you.


Robert H. said
864 days ago


Patricia K. said
864 days ago
I bought a 2014 fiesta .... After about 3 months I noticed a studdering and sluggish acceleration... I really don't want to deal with this. I'm shocked at how many others are having the same issue.


Rick T. said
864 days ago
I have the same problems with my 2012 ford focus ,shuddering car not moving while in drive or reverse. Took car to dealership this morning 12/16/14 waiting for service department response.


Beau W. said
863 days ago
Hello - I own a 2012 Ford Focus SE, my car has 62k miles on it, I bought it with about 42k miles on it for 12,000 dollars. The transmission is making horrible grinding noises during 1, 2nd gears and power loss and bogs at stoplights, it's great on the highway so far with no complaints outside of gear 1, 2. This is not normal as I have driven manual transmissions all my life. I did notice that in "S" or sport mode, this problem goes away. In sport mode if you manually shift perfectly there are no more grinding noises, but it still studders, making it definitely a tranny problem. Sounds like the teeth on the gears and or syncros are just gone, toasted. Also there is a burning rubber smell from time to time, this car is 2 years old and should not be experiencing any tranny problems this soon into owning it. I feel unsafe and want there to be a recall. I have not taken it to a dealership yet due to financial problems...but isnt there a 100k warranty on the transmission?


Brittney C. said
863 days ago
2012 ford focus has stuttering/hesitation issues, grinding sound when shifting gears, lurches forward when barely touching the gas petal. Extremely unsafe vehicle


Sandra G. said
862 days ago
I have a 2014 Ford Focus. It has been in for service on the transmission 5 times. Computer upgrades 4 times.
Every time I drive away same issues shaking,shudder, hesitating ect..
The service department tells me it could be the way I drive. I have also been told don't allow anyone else to drive car could be throwing off computer.
It's nonsense I know how to drive scar and never have I had an issue until now!! Shame on Ford for not taking care of this issue.


Sandra G. said
862 days ago
I have a 2014 Ford Focus. It has been in for service on the transmission 5 times. Computer upgrades 4 times.
Every time I drive away same issues shaking,shudder, hesitating ect..
The service department tells me it could be the way I drive. I have also been told don't allow anyone else to drive car could be throwing off computer.
It's nonsense I know how to drive scar and never have I had an issue until now!! Shame on Ford for not taking care of this issue.


Jennifer B. said
862 days ago
I have a 2014 Ford Fiesta SE. I bought it with less than 100 miles on it. Got it late Sept. 2013. I use the car to commute because its great on gas milage however the car has begun to shutter at lower speeds especially at take off. I brought to the dealership and they did a computer update to the system. Last week I was driving in bumper to bumper traffic with lots of stops and goes and I got a powertrain warning. It said to speed up or slow down. Then it said to pull over and let the car rest for 5-7 mins something about overheating. I was in a spot where this was impossible. I have brought it in once more. I have put 30,000 miles on this car and I know the warranty will go out within a year with as much traveling that I have to do. Has anyone had the same light come on as I did? It doesn't seem right. Other cars deal with stop and go traffic. Feel like I'm being given the old run a round.


teena . said
861 days ago
I have a ford focus and its having transmission issues as well every time i hit 15mph and 25mph it jerks and takes a second to shift its been in shop least 3 times


Terry N. said
861 days ago
I have a 2010 ford focus,Transmission shifts hard have to take foot of gas to change gears causing loss of gas mileage.


Terry N. said
861 days ago
I have a 2010 ford focus,Transmission shifts hard have to take foot of gas to change gears causing loss of gas mileage.


Anamarie M. said
859 days ago
I have a 2012 Ford Focus. I was in the middle of the road when it decided to stop accelerating. It was pretty unnerving not knowing if I was going to get rear ended. It's somewhere on a town truck at this point.
I went to the dealership a couple of weeks after purchasing the car because it was shuddering and wanting to stall. They said the could not duplicate the problem and everything looked fine. I seriously think it's going to take a death before anything is done.


John D. said
858 days ago
I bought a 2014 Ford Ford focus on 31Jul14 and on 29Nov14 after only 6800 miles and less than 4 months later, the clutch went totally inoperative. When I took it into the Ford Service Dept they told me that the clutch was considered a wear item and was not covered under warranty. Looking at the Ford Warranty guide it says that only the 'clutch lining' are considered a wear item. But, they ended up having to replace more than just what appears to be a lining in order to get it fixed. The car was in the shop for 3 weeks and cost $1700 to repair. After looking at all the transmission/clutch problems on line it appears to me that Ford Motor Company is running a scam with their warranty program and there is no way that a new vehicle less than 4 months old should require $1700 worth of repairs and take over 3 weeks to repair without a manufacturing problem that should be covered under warranty. My advice is 'DON'T BUY a FORD'


John D. said
858 days ago
I bought a 2014 Ford Ford focus on 31Jul14 and on 29Nov14 after only 6800 miles and less than 4 months later, the clutch went totally inoperative. When I took it into the Ford Service Dept they told me that the clutch was considered a wear item and was not covered under warranty. Looking at the Ford Warranty guide it says that only the 'clutch lining' are considered a wear item. But, they ended up having to replace more than just what appears to be a lining in order to get it fixed. The car was in the shop for 3 weeks and cost $1700 to repair. After looking at all the transmission/clutch problems on line it appears to me that Ford Motor Company is running a scam with their warranty program and there is no way that a new vehicle less than 4 months old should require $1700 worth of repairs and take over 3 weeks to repair without a manufacturing problem that should be covered under warranty. My advice is 'DON'T BUY a FORD'


andrea c. said
858 days ago
Ok..so as I'm seeing I'm not the only one with this issue, the car runs terrible, it slips jerks and I'm not happy they tell me it the way it runs..HELPPP


Mike D. said
858 days ago
I bought my 2014 ford focus hatchback in March of 2014. After about 3 months the transmission started acting up. It's especially noticeable when you first start going around 5-15 mph. It's jerks and shutters as if it was a manual transmission. Also if you try to accelerate on the highway, the engine will Rev up real high before kicking into gear. It can be nerve racking when traffic is bad.


Angie H. said
858 days ago
I have a 2012 Ford Focus and have had it for less than 2 years. I have had the car in the shop 5 different times for the stuttering and faulty shifting. Each time the repair person has told me this is normal part of this engine. The car is now to the point that if you attempt to accelerate to take off the car will actually stutter so hard it will make you lunge forward. The care has 40,000 miles on it and each time I have to take it into the shop the problem has gotten significantly worse. Now, I am not able to accelerate when I need to because of the fear that the car will stutter and jerk. This limits the time that I can actually drive the vehicle.


said
857 days ago
I recently purchased a 2014 Ford Fiesta with 24,000 miles. I should have done more research! I am now in the same hell as the rest of you unsuspecting owners. I had one technician tell me that the cars computer was intuitive and after I drove the car 1000 more miles it would learn my driving habits and the shuddering would stop. Come on Ford, Step-up and fix these issues!


alex s. said
857 days ago
I bought a 2014 Focus about 6 months ago brand new with 200 miles on it. It has been in the shop 5-6 times already for a total of over 4 weeks with the same issue. the transmission shakes, jerks, and bogs down. Every time it goes in they reprogram it and have changed pads in the transmission but the issue still persists. they tell me it is completely fine and that within law they don't have to do anything else. The cars transmission is a mess and Ford refuses to do anything. All they offer is a 70,000 power train warranty but what is a warrenty going to do when they can't fix the issue...


James L. said
855 days ago
I bought a 2013 Focus in November of 2013. It has been back to the dealer twice. Each time they flash it with a tuner, and within a month or so, the shudder, jerking, grinding and hesitation when accelerating are back. I have received a recall notice from ford for a new transmission, yet the dealer insists they know nothing about the recall.
To add insult to injury, there has been long term damage to my tires from all the jerking while accelerating. Not to mention that I have to pay for a rental car when it goes in the shop.


judy m. said
854 days ago
I have 2014 focus we. Same problems with shuddering and rpm spiking. To dealer twice to reprogram and then to replace clutch assemblies. Originally problem around 2000 rpm at 20 mph; now shuddering from 20 mph up to 40 mph. Also, clunk from stop. Third visit to dealer for ?


Shirley W. said
853 days ago
John D. hit the nail on the head "there is no way that a new vehicle less than 4 months old should require $1700 worth of repairs and take over 3 weeks to repair without a manufacturing problem that should be covered under warranty" My daughter traded in a 2000 Ford Focus with over 180,000 miles on the original motor and transmission for a 2012 Ford Focus trusting that Ford built a good product and that they would stand behind what they manufacture. This 6 Speed PowerShift transmission is faulty and unsafe. My advise? Call your local Ford dealership and ask to speak to their lead service man and see what he says about this transmission. Renew our Faith Ford Motor Company and do the right thing!


Laura B. said
853 days ago
I am having the same problem, over the last two years my 2012 Ford Focus Hatchback has stalled during driving causing me to pull over and restart the engine.


richard b. said
852 days ago
Been having the same issue


richard b. said
852 days ago
Been having the same issue


larita J. said
852 days ago


larita J. said
852 days ago
I purchased a 14 Focus. It shudders, rolls back on incline, has grinding noise, lags then lunges, also my transmission ran hot. Ford kept my car for a week to do nothing but we reprogram it.


Keri K. said
851 days ago
i have a 2013 fiesta SE, it has 33k miles. it started experiencing the transmission shuddering. i called the local dealer and told them the car was salvage and the problem, they said it was under a tsb and they would fix it no problem....they had my car a week, and then told me "it appears to be salvage" (which was literally the first thing i told them when i called the first time)...anyways, so they tell me it appears to be salvage and so ford won't repair it. my problem is, the salvage aspect has nothing to do with the faulty seals FORD installed from the factory, it is not in any way the cause of the clutch slipping due to the transmission fluid leaking on it due to said faulty seals.....it has NOTHING to do with the issue. Ford should try standing behind their product, but that is not occuring.


Keri K. said
851 days ago
i have a 2013 fiesta SE, it has 33k miles. it started experiencing the transmission shuddering. i called the local dealer and told them the car was salvage and the problem, they said it was under a tsb and they would fix it no problem....they had my car a week, and then told me "it appears to be salvage" (which was literally the first thing i told them when i called the first time)...anyways, so they tell me it appears to be salvage and so ford won't repair it. my problem is, the salvage aspect has nothing to do with the faulty seals FORD installed from the factory, it is not in any way the cause of the clutch slipping due to the transmission fluid leaking on it due to said faulty seals.....it has NOTHING to do with the issue. Ford should try standing behind their product, but that is not occuring.


Trudy P. said
851 days ago
Bought a 2013 Fiesta new off the lot. Have taken it back in at least )our or five times over shudder. Reprogrammed, replaced sensor, then gas pedal, now clutch on back order. Originally kept telling me shudder and noise was normal for type of new transmission. Many close calls at intersections and on ramps when unexpected shudder slows car just when speed is needed and cars are coming full speed toward me. My children are afraid to ride in the car. I travel between Front Royal and DC a lot...hate to even use it because it actually makes my neck and back issues worse every time it goes into a bad shudder mood. Not. How I want to start my work day. I don't need luxury, I don't have major issues but that shudder is so strong and after 25000 miles of it it has taken a toll even on me. Worst car I ever owned. Not what I paid for.


Penelope F. said
851 days ago
Bought a 2012 Ford Focus 2 years ago Christmas and it's in the shop for the transmission a second time in 25,000 miles. It made 12,000 miles from the time I bought and has only made it 15,000 miles this time. So the car has 56,000 miles and the transmission has gone out twice now. Slipping in first and second gear. Rolling backwards in drive on an incline. If I only have this few miles on the car and the transmission has gone out twice how many more times is it going to happen. As a consumer with a low income I can't afford for a transmission to keep going out and keeping me from work and what's going to happen when my warranty runs out?


Nicole K. said
850 days ago
I purchased my my 2012 Ford Focus brand new and it has been in for repairs twice in the past, and is currently in the shop for additional repairs, for transmission issues. I had been noticing that my car would shudder and grind while accelerating from a stop for a while. I dealt with it though, because they explained that it was a property of the dual clutch transmission. When the problem got worse (shuddering violently) I took it to the service department where I purchased my Ford (I live in Maryland). They told me it needed a software reset, on my dual clutch. They did the reset, and it was great- for 24 hours, when it started shuddering worse than before. I dealt with it for about 2 weeks (after calling and making an appointment for further service- I have a job that requires a lot of driving, and I am the only one in my job position, so I couldn't be without a car and couldn't take time off at the time, and Ford wouldn't give me a rental, and I couldn't afford $30 a day). On my second appointment, I was told I needed new clutches, so Ford replaced the clutches. A month later, my husband and I were driving down I-83, in the left hand lane, when the car refused to accelerate. We managed to get from the ramp from I-83 to 695 to the shoulder before the car died (which was a miracle) and refused to restart. We had it towed to the Ford where the last 2 repairs had been made. I am still waiting on the diagnosis. I asked the tech if it was related to my previous shuddering clutch issue (after all, it's all the transmission, and they have reset the computer twice and replaced parts once) and he said no, but it is definitely a transmission issue. I will post an update once I know more.


marlene c. said
850 days ago
2013 ford fiesta power shift trans. Sliping under under excelleration. And grinding in second gear. Car has 25,000 miles on it took to dealer they said clutch need replacing this was on december 17 2014.they said 7 to 10 days for parts. Call them this morning they gave me the run around for 2 hours saying there looking for parts.i called back at a 1130 am amd was told that i have to keep driving car till they get parts. Witch are now on three month backoder. Receaved service bultin witch states these cars are unsafe if exzibiting these problems.but they say keep driving it. The problem is china made parts when will they learn


marlene c. said
850 days ago
2013 ford fiesta power shift trans. Sliping under under excelleration. And grinding in second gear. Car has 25,000 miles on it took to dealer they said clutch need replacing this was on december 17 2014.they said 7 to 10 days for parts. Call them this morning they gave me the run around for 2 hours saying there looking for parts.i called back at a 1130 am amd was told that i have to keep driving car till they get parts. Witch are now on three month backoder. Receaved service bultin witch states these cars are unsafe if exzibiting these problems.but they say keep driving it. The problem is china made parts when will they learn


Nicole K. said
850 days ago
Update: It was the transmission control module, and Ford has fixed it, and told me it was no charge, because it was under the warranty. Hopefully this does not happen again.


Susan K. said
850 days ago
My 2012 Ford Focus started having the Clutch Assy problems within the first few weeks I owned it. For an entire year two different Dealerships told me the car was fine and that they had no idea what I was talking about each and everytime I took it in. Finally when I insisted a Mechanic ride with me we did not get from one end of their service building to the other when I was told that he knew what it was and that it was a well known problem. So well known that the clutch assembly was on back order. After a number of weeks they replaced the clutch assembly. Shortly thereafter, the problems with the grinding, hesitation, jerking, etc all started to occur again. After more months of me complaining and taking it in they decided they would replace the clutch assembly a second time, now with the new and improved version. Again, this time, only a few days later and the problems returned. Service Rep said he wanted to contact Ford to see what to do. That was the first of August and I never heard back from him. Ford would never respond to my attempts to contact and ask them what to do. Finally hired an Attorney but after 4+ months I am still dealing with this with no solution. Have take to various dealers trying to trade in but no one will give me anything for it. This cars value has depreciated more than 70% in 2 years. Needless to say, I owe more on it than I can get and will take a huge financial loss. Even claiming Breach of Warranty (as the lemon law is a joke for the consumer) you may see less than 4% of the price you paid for the car. That would not even cover the cost of the Clutch Assembly Repair! Now the Service Engine light comes on and the car will not even turn over. Today, for the third time I was traveling on freeway at 60mph and totally lost power. I was able to coast over 4 lanes and off to the side where it would not start again. They tell me nothing is wrong because the readings on their scope are no low enough for Ford to authorize a fix! I am stuck with a car that is dangerous, is not reliable, and Ford claims it is fine. Wonder how many of them drive these? I am so very frustrated with the way I have been treated and with how little Ford cares about the people who trusted and bought their products. I will NEVER buy anything from Ford again. Not that they care. I cannot believe the Government does not step in and do something on behalf of the Consumer...they sure stepped in when the Auto Mfg cried and wanted to be bailed out. Consumer apparently is of no value. I am now loosing more than $12K and this is a big financial loss.


Anthony H. said
849 days ago
my 2012 focus was a dream to drive, the first 25K miles. Then the rear main went out and soaked the clutches, shuddered like mad. They fixd it then it happened again at 30k miles, this time they replacd the seal and "Washed" the clutches. At about 35k it started again, this time they just reprogramed the transmission. Once again about 5k mikes later it shuddering again. With no fix available they basically said "Live with it". I drove it carefully all the way to 50K miles (I purchased extended warranty to 125K caus I was nervous)
and recently it got so bad i had to pull over and shut it dowm. Its back at the dealership and they said they cant find anything wrong with it. No one will take it on a trade because its got unresolved issues. I want out of this death trap, this is my Fifth new ford but i will never buy another.


Joseph A. said
849 days ago
2014 ford focus.... 5800 miles delayed shifts regularly, skip shifts sometimes, shifting shudder every now and again.... going to the dealer to determine the failure point, if it isn't covered I am going to be irate!


Jessica B. said
848 days ago
After hitting over 14,000 miles my Focus shakes violently as I accelerate. If I press on the break too soon my engine revs almost like I am in park pressing on the gas. When I accelerate sometimes there is a lag in the whole system and my car juts forward and my rpm jump from 0 to 5. Lately the computer takes forever to turn on (the interface that tells you the mileage etc.) Ford keeps telling me the computer just needs to be calibrated, but that only helps for maybe a day. Why am I paying this much for a faulty car!?


Ralph R. said
846 days ago
My wife purchased a new 2012 Ford Focus and within several months the transmission started slipping during accelerations. She took the car back to the dealer and they "adjusted" the transmission and said that there was no fix for the problem and the transmission would eventually continue to slip. Well, they were right, it has been slipping for more than a last year. I heard there was a recall but I cannot find it. I love buying American, but Ford needs to back our national pride and own-up to this problem.


Ralph R. said
846 days ago
My wife purchased a new 2012 Ford Focus and within several months the transmission started slipping during accelerations. She took the car back to the dealer and they "adjusted" the transmission and said that there was no fix for the problem and the transmission would eventually continue to slip. Well, they were right, it has been slipping for more than a last year. I heard there was a recall but I cannot find it. I love buying American, but Ford needs to back our national pride and own-up to this problem.


Jason C. said
846 days ago
I own a 2012 Ford Focus SE. I bought my Ford Focus in December 2012 from Folsom Lake Ford located in Folsom California. It was preowned, the original owner was an elderly woman who bought the car new in May 2012. When I bought the car it had barely 4000 miles on it. At 20000 miles I took my car in for its factory service and advised the Folsom Lake Ford Service Department that the transmission was not operating correctly. According to Folsom Lake Ford their Service Department reprogrammed the transmission computer and ordered parts for the transmission – parts that would take a month to arrive and that I would be contacted to bring my car back in. I picked up my car, but never heard back from Folsom Lake Ford after that. At approximately 35000 miles I started experiencing major transmission issues with my Focus - it would not shift correctly. The “Check Engine” light never came on, nor were there any other diagnostic/malfunction advisements from the vehicle’s information system. Within a short time of experiencing the transmission malfunctions, other systems in my Focus began to malfunction – specifically my electronic systems. Also, the idle control did not function properly. My Focus would idle rough, sometimes idling with wild and extreme fluctuations. Soon after the idle malfunctions, the vehicle began randomly stalling. My Focus would stall constantly while stopped at intersections. Furthermore, and much more disturbing, my Focus began randomly stalling while at driving speeds. Multiple times my Focus stalled on the freeway, while driving at normal freeway speeds (55-70mph). Each time this happened I observed the tachometer fluctuate excessively, and then the vehicle would just cut-out. Many times after my Focus had a stalling incident, it would not start at all, as if it was due to a power drainage. Also, if an attempt was made to start the vehicle, and it did not immediately fire-up, the starter would continue to operate whether I tried to discontinue or not. When the vehicle did finally start, the transmission always operated unusually after that – shifting incorrectly, not smoothly shifting into gear, sometimes not shifting into the proper gear or not shifting at all. At about 42000miles I had routine service performed on my Focus, and at that time the battery was checked and it was in good working order. By 43000miles, after major transmission issues, my battery was corroded and essentially ruined. The battery in the vehicle is the factory battery that is 2 ½ years old. Folsom Lake Ford claims all of my idle and electrical issues are because of the battery, which they determined is bad. Folsom Lake Ford will not replace my battery because the 3year/36000mile warranty has expired – not because 3years has elapsed but because my Focus is 8000miles past the warranty mileage cut off. Per Folsom Lake Ford, the transmission is not operating correctly and they have ordered parts for it, but those parts will not arrive for 5weeks. I strongly and vehemently advised that all of my battery issues came about when the transmission began malfunctioning and that I do not feel safe driving my Focus. The Folsom Lake Ford Service Rep stated to me that because the transmission is not operating correctly, the transmission computer will communicate with the vehicle’s other computer systems trying to correct the malfunction, and that additional computer activity will constantly drain the battery. Again I told the service rep that the transmission malfunctions seemed to cause all battery issues. The Folsom Lake Ford Service Department seemed to be quite indifferent to my concerns, and was absolute in their assessment that they would not provide me with a rental/loaner car until my Focus was repaired and that it was my fault that I was having electrical problems with my car because I failed to maintain the battery. MY FOCUS STALLS ON THE FREEWAY! I FEEL VERY UNSAFE DRIVING MY FORD FOCUS.


JOSH G. said
845 days ago
I HAVE A 2014 FORD FIESTA PURCHASED LATE JANUARY 2014. IT NOW HAS 6500 MILES. A FEW MONTHS BACK THERE WERE SHUDDERS HERE AND THERE MOSTLY WHEN ACCELERATING FROM A STOP. BUTIN THE LAST MONTH IT BECAME MUCH WORSE. SO I TOOK IT TO THE DEALER 2 WEEKS AGO. AS SOON AS I STARTED DESCRIBING MY CAR AND PROBLEM THEY KNEW WHAT WAS WRONG. (LIKE THEY DEAL WITH IT ALOT) THEY HAD MY CAR FOR SEVERAL HOURS, DID AN UPDATE ON THE TRANS AND POWERTRAIN, AND SAID I WAS GOOD TO GO. AND I THOUGHT SO TOO FOR 2 DAYS...UNTIL IT STARTED ACTING UP AGAIN. SO NOW I HAVE ANOTHER APP. FOR A REPAIR. THIS IS CRAZY! WHY DONT THEY DO A RECALL IF THERES SO MANY COMPAINTS?! I HAVE A BABY ON THE WAY! I DO NOT WANT HER IN THIS CAR. IT IS NOT SAFE!


Louise Q. said
845 days ago
2012 Ford Focus SEL purchased Sept. 2012. Started noticing the tranny problems when the weather warmed up. (Problems become less noticeable during the cold winter months, then ramp up when it gets warmer.) First dealership 3 times told me car was fine, they couldn't find a problem. Changed dealer/service; the new dealer updated software (could have been fall of 2013) and I thought the car was fixed (colder temps set in, however, and car felt better). Once spring/summer came, tranny started acting up again. Brought it back to dealer/service #2 and they replace clutches/seals. As I drove home from dealer (less than 10 miles) I heard grinding and felt the hesitation/lag/surge at least 8 times. Took it back to dealer, they said there was nothing wrong. Now it's winter and it's less noticable. Waiting for spring again so I can bring it back to the dealer ... again. Make no mistake, when you are in rush hour traffic and you attempt to accelerate into a passing lane and the car does NOT take off as you expect it to, the car lags back and slowly rolls into the passing lane, my heart goes into my throat as I expect someone to plow into me!! This is NOT SAFE. Please let me know when there is a full-on class action suit that I can be a part of!


Louise Q. said
845 days ago
2012 Ford Focus SEL purchased Sept. 2012. Started noticing the tranny problems when the weather warmed up. (Problems become less noticeable during the cold winter months, then ramp up when it gets warmer.) First dealership 3 times told me car was fine, they couldn't find a problem. Changed dealer/service; the new dealer updated software (could have been fall of 2013) and I thought the car was fixed (colder temps set in, however, and car felt better). Once spring/summer came, tranny started acting up again. Brought it back to dealer/service #2 and they replace clutches/seals. As I drove home from dealer (less than 10 miles) I heard grinding and felt the hesitation/lag/surge at least 8 times. Took it back to dealer, they said there was nothing wrong. Now it's winter and it's less noticable. Waiting for spring again so I can bring it back to the dealer ... again. Make no mistake, when you are in rush hour traffic and you attempt to accelerate into a passing lane and the car does NOT take off as you expect it to, the car lags back and slowly rolls into the passing lane, my heart goes into my throat as I expect someone to plow into me!! This is NOT SAFE. Please let me know when there is a full-on class action suit that I can be a part of!


Diane F. said
845 days ago
2014 Ford Focus SE same issues as the Class Action states. Tansmission hesitates and shutters causing loss of acceleration. Taken to the dealer they reprogrammed my transmission and said what I was experiencing was normal and nothing was wrong with the vehicle. The hesitation and loss of excelleration has left me in sticky situations several times nearly being rearended.


Michael L. said
844 days ago
I have a 2011 ford focus in which the transmission was recalled and then we had them service it. One week later it shutters and only goes into 1st and 2nd gears...will not accelerate past 30mph.


Michael L. said
844 days ago
I have a 2011 ford focus in which the transmission was recalled and then we had them service it. One week later it shutters and only goes into 1st and 2nd gears...will not accelerate past 30mph.


Michael L. said
844 days ago
I have a 2011 ford focus in which the transmission was recalled and then we had them service it. One week later it shutters and only goes into 1st and 2nd gears...will not accelerate past 30mph.


Michael L. said
844 days ago
I have a 2011 ford focus in which the transmission was recalled and then we had them service it. One week later it shutters and only goes into 1st and 2nd gears...will not accelerate past 30mph.


ruby h. said
843 days ago
I have a 2011 ford fiesta took my car to ford today because of the shuttering. They are wiring on clutches to come in which will take 3-4 weeks. Iwhen they fix my car because of ford's memess up I won't get a rental or a loaner because I didn't get the extended warranty even though my car is still under factory warrenty. I'm sorry but your charging me 11000.00 for a messed up car and can't give me a rental for a day or two while you fix it. (Is bs) also a relay already went out on my left hand turn signal...which of corse cars still under factory warrenty but since I didn't get extended I have to pay 200$ to get that fixed. Why even have a factory warrenty? Anyway hoping after this clutch replacement and relay replacement I won't have to put it in the shop for a while....unless it's a bug piece of crap like most the cars in these reviews. Then I'm going to trade it off on something else not ford made.


Tim S. said
843 days ago
I'm having the same problems stated on a 2012 Ford Focus. I bought it use with 37,000 miles on it and my 16 year old daughter is the driver. She has put about 10,000 miles on the car and it just started all this mess. I have been to two dealerships and get the same response. It's normal!!!!!


Tim S. said
843 days ago
I'm having the same problems stated on a 2012 Ford Focus. I bought it use with 37,000 miles on it and my 16 year old daughter is the driver. She has put about 10,000 miles on the car and it just started all this mess. I have been to two dealerships and get the same response. It's normal!!!!!


Michael L. said
843 days ago
Pester the dealership for their dealer car. They have even in my small town and i'm out of warranty too. Do not buy ford's new transmissions. They suck until they get the bugs fixed out in another 10 years.


Paul H. said
842 days ago
The CVT automatic transmission in the Ford Fiestas and some other models have several common failures involving the clutch plates, TCM/PCM, and the clutch actuators. Ford is only repairing the complaint at the time of failure. So if you get a new clutch actuator to resolve a fault, it is only a matter of time before the TCM fails. The extended warranty is only to ward off a recall and class action suits. Ford is not repairing all the known defects, but only 'patching' the transmissions for what breaks down at a given time. The transmission failures cause dangerous driving conditions. A recall is in order. All the major parts of this transmission should be replaced.


Dana L. said
842 days ago
I have a 2012 Ford Focus and have already had it to the dealer for the transmission once. I was reprimanded at the dealership for calling it a recall and told that it was an upgrade. I have yet to figure out how anything was upgraded. The problems persist. With snow on the ground I had to leave my car and walk the 1/4 mile uphill to my home because there was no acceleration and I was stuck, not in the snow but in the center of the incline with no power to move forward, only backward. Also, found that if I brake and turn at the same time my power steering goes out. Feel very unsafe in any weather.


Dana L. said
842 days ago
I have a 2012 Ford Focus and have already had it to the dealer for the transmission once. I was reprimanded at the dealership for calling it a recall and told that it was an upgrade. I have yet to figure out how anything was upgraded. The problems persist. With snow on the ground I had to leave my car and walk the 1/4 mile uphill to my home because there was no acceleration and I was stuck, not in the snow but in the center of the incline with no power to move forward, only backward. Also, found that if I brake and turn at the same time my power steering goes out. Feel very unsafe in any weather.


Dana L. said
842 days ago
I have a 2012 Ford Focus and have already had it to the dealer for the transmission once. I was reprimanded at the dealership for calling it a recall and told that it was an upgrade. I have yet to figure out how anything was upgraded. The problems persist. With snow on the ground I had to leave my car and walk the 1/4 mile uphill to my home because there was no acceleration and I was stuck, not in the snow but in the center of the incline with no power to move forward, only backward. Also, found that if I brake and turn at the same time my power steering goes out. Feel very unsafe in any weather.


Paul H. said
842 days ago
The CVT automatic transmission in the Ford Fiestas and some other models have several common failures involving the clutch plates, TCM/PCM, and the clutch actuators. Ford is only repairing the complaint at the time of failure. So if you get a new clutch actuator to resolve a fault, it is only a matter of time before the TCM fails. The extended warranty is only to ward off a recall and class action suits. Ford is not repairing all the known defects, but only 'patching' the transmissions for what breaks down at a given time. The transmission failures cause dangerous driving conditions. A recall is in order. All the major parts of this transmission should be replaced.


Harvey H. said
842 days ago
My 2012 Ford Focus, is constantly fails to start and displays a Warning - Parking Aid Malfunction - Service Required. Per pages of information on the internet, mostly all reported repairs by Ford has been the (TCM) transmission control module, at a very high price to the consumer. With this number of complaints the national safety transportation board needs to and should direct a recall for this issue. The company should not benefit or continue to profit from repairing a defect they caused, if these internet posting are true. I for 1 am hoping for some relief.


Lynda L. said
841 days ago
My 2011 Ford Fiesta, My car would shutter on take off, feeling no power and than all of a sudden it would kick in. On December 25, 2014, my car kicked out of gear all by itself and stopped moving. I waited it kicked back in gear. I moved a little more and now it will not move at all. It is in the shop because it needs a new transmission. I really need some relief. Ford needs to fix these faulty transmissions. Not a happy Ford car person right now!


Elliott W. said
841 days ago
I am having significant safety issues. Car starts at random and today froze up on the highway. Locked in Park, then started later but no power, etc. Almost got rear ended and then stranded in traffic while Ford asks me stupid questions on the phone THEN hung up on me but I understand I was frustrated with IDIOTS!!!! Same idiots blow it off but again, being stuck on a highway isn't safe just in case Ford needs to know.


Paul P. said
841 days ago
2008 Ford Focus has started shifting itself from drive to neutral while driving. It happened twice today and the gear selector was securely in "D" and jumped to "N" while driving.


Thomas B. said
841 days ago
2012 Ford Focus SE purchased new in 2011. Transmission started acting up after the first 20,000 miles. It seems to be most common from the 2nd gear to 3rd gear upshift but also happens at other times. The car intermittently shakes with violence and is dangerous if pulling out into traffic, etc. I have to use extra caution at all times with this clunker. I have taken it to the local Ford dealership and they replaced some seals in the clutch or whatever. It drove better for a few weeks but the problem came back. I have taken the car back several times to hear the same things the rest of you have, "it's within tolerances," or, "it's normal." I can promise that it isn't normal, it's just dangerous!! Something needs to be done about it.


marissa s. said
841 days ago
I purchased my 2014 Ford Focus SE In September 2013 with only 7 miles on it. I acknowledged the jerking while test driving but was also told that it just needed to be broken in and it's part of the auto/manual transmission. Well about a few months in my car just wouldn't start so I took it and got a new battery. 2nd time my car started to jerk and act like it didn't want to go when I hit the gas so I took it in and they told me they would order the part and call me back. 2 weeks went by and no one called I ended up calling them and they told me to bring it in. Well they kept my car for over a week telling me they only had a few mechanics and would get started on it soon. Once I got it back a few months later it stopped while I was getting off the highway just cut off and I was gliding down the ramp! How dangerous! Took it in and they told me nothing was wrong from what they could see and no codes came across. 3 months later it stops on me again in the middle of the highway, 10 pm at night, and a snow storm! I was furious. I took it after I spoke with someone and she told me to bring it in once I got off work. Well after getting there they tried to send me home send me on my way saying they didn't have time to look at it. I was furious and told them I was not driving that car and it just cuts off on me and I have a 2 year old. Then she told me I couldn't get a loaner. Long story short management got me a rental and they "fixed" it claiming it was just a cable was that they "think" was causing the problem. The car still jerks and acts as if it doesn't want to accelerate but it hasn't stopped yet. This is my first and last ford vehicle! If I wasn't 10k upside down I would trade in that piece of crap they call a car!


A S. said
841 days ago
I have no idea if tihis will do any good, but here goes...I bought my 2012 Ford Focus in January 2013...it had 3 miles on it. I, too, experienced the rough shifting and rolling back issue before it even had 200 miles on it. I thought was because it was new and needed to be "broken in." I also started hearing a rattle, similar to the shaking of a can of peanuts, when in first and second gear transitions. I bought the 48000 mile service package and extended warranty along with it so that I would be covered for maintenance for the first several years. I received a recall letter about the rolling back issue and something about the windshield wipers so I took it in immediately. They adjusted the transmission to stop the rolling back and said that should be all that is needed. I still experienced the shuttering and rattling sounds. At 7500 miles, I took it in for the first oil change (per the owners manual) and told the service department of the rattle. They said they would check it out, but then said they couldn't hear anything and there was nothing wrong. The rattle persisted, so at the next service appt, I left the car at the dealership and told them I wasn't picking it up until they heard the noise and could tell me what it was. 3 days later, they informed me that the finally heard the rattle, but was instructed by Ford not to fix it. The guy said I needed to wait to get a letter from Ford first. Months passed, no letter and still shuttering and rattling. Since it seemed fine at higher speeds I didn't give it much thought...it was more of an embarrassing irritation. But then I started doing my research. When I discovered all the complaints about this particular year, make and model vehicle with the exact same transmission issues mine was having, I decided to take it to another dealership and try their service department. By this time, they admitted that there is a known issue and they knew what to do to fix it. When I picked the car up, another 3 days later, they said they adjusted or recalibrated the control module, and that should make it stop. It worked for about a week, and it all came back. This time, the repair paperwork had a letter attached explaining that all of this was perfectly normal and to be expected with this particular design. I found this beyond irritating, as if Ford was admitting there was a problem, but claiming that it was our lack of education about their grand design of a dual manual but automatically controlled transmission that get's oh so great gas mileage. "So you see, it's you, not us." I was also told that the car would have to "relearn" how I drive so it will magically know how to shift based on my driving habits. I am a pretty safe and boring driver...so there's not much to learn. And since when did cars have the ability to learn anyway? A few months ago, I received a letter stating that Ford was extending my warranty for my drive train. I have continued to get regular service on the car per the maintenance schedule. I now have 45000 miles on the car now. On 1/5/15, I get in the car to go to work and the transmission was really acting up. Before getting out of my neighborhood I got frightened and went home. It was jerking and stalling , lunging me forward and not reacting to pressing of the gas petal. When I tried to turn around and put the car in reverse, it didn't respond at all. It just wouldn't go. I called a tow truck and notified the dealership it was on it's way. They have now replaced my control module and said this should fix the problem. After everything I have read here, I am not so sure. I have not had the clutch replaced yet, but apparently, that is what's next. At this point I am really afraid of driving the car, but I don't really have a choice. I am upside down on the loan to value so I will need to put more money toward it just to get out of it. I am really pissed about all of this and don't know if I have any recourse...but this is worth a try. At least I was able to spill my guts about this crappy car that I was only excited about having for the first couple weeks before the trouble started. This really sucks. I hope we can get out of our cars and into a better one before someone really gets hurt.


Jennifer S. said
841 days ago
I bought my 2014 Ford Focus SE from Huntersville Ford in NC in September 2013. After having my car for only 2 weeks approximately it started grinding. I took it back to the dealership and they quote reset the transmission. They explained that an update had come in and my car wasn't updated. I drove it for a couple of months and it started sputtering, shuttering and skuttering and had no acceleration . Then I took it back to the dealership and they said it needed clutch plates. They kept it for a week and told me it was as good as new. I drove it and it was still doing the same things but not as often and they said to drive it for a couple of weeks because they had to reset everything. I did and it still continued. I then had to take it back because the clock would not reset and my Sync would not work. They had to put a new computer in it. I get it back and I have to again drive it for a couple of weeks because everything was reset. It made it about a week before I was on my way to pick my daughter up at midnight after work and all of a sudden everything died except for my headlights and radio. I have to wait til the next morning and had a wrecker come take it back to the dealership. They kept it for 23 days. They claimed one of the technicians laid my battery on a wire and it took that long to find it. In the meantime I was treated very rudely by John Phillips and Cliff. John is the service manager and Cliff is his assistant. I will never go back to Huntersville Ford for anything...not buy another Ford product.


Evan H. said
840 days ago
I have taken my 2013 focus in twice to two different ford dealerships and they say the same thing even though my transmission slips and knocks and even down grades into a lower gear while I am driving. I even took the recall letter from Ford with me the last time I went in and they still said nothing was wrong. I think Ford cars and trucks really suck. This is my first american car to buy and I won't do it again.


Victoria P. said
840 days ago
I bought a brand new 2014 Ford Focus directly off the showroom floor. It wasn't until maybe a month or so later that my car began making these grinding and "box of nails shaking violently back and forth" noises. I purposely bought my car brand because I had had such bad luck with my last car which was used, that I wanted peace of mind with one that had NEVER been touched. I got just that. So when my car began acting up on me I knew it wasn't because of a previous owner but it boiled down to me and the manufacturer.

Not too long after, I began running into people who had the same car and shared similar problems. Then one day my friend told me she had seen in the media that Ford had a recall on certain models due to faulty transmissions. I looked it up and sure enough it was there. I finally was able to breathe and cease from thinking that I was crazy for messing up a BRAND NEW car. Well I finally took my car in and of course they wanted to say it was everything BUT the transmission. I knew it was because I had done my research and the symptoms all pointed to that specific defect. So after about 2 rentals and days and hours of waiting for them to tell me I was right, they finally told me they fixed it. "All" they had to do was update the computer that was supposedly the brain of the transmission. I returned my second unnecessary rental, got my car back and took it for a spin. It seemed perfectly fine. Unfortunately, like most computer-based pieces of equipment, there's a guarantee and when that guarantee runs out, the day after is when the equipment wants to act the fool. I wish they would have told me it had a "seven day guarantee" because literally a week later .... IT HAPPENED AGAIN .... and it was worse.

Due to the nature of my job it's hard to get back and forth to the dealer (20 minute drive each way). I thought I was wise when I took it to get "fixed" the first two times because it wasn't during the summer when I wasn't teaching. Well now this is the winter and the last thing I need is to break down or have an accident because my car decides it wants to stall while trying to accelerate or delay in shifting gears.

With these inconveniences, there come more. Too many times I have had to think twice about taking a trip for fear that my car would worsen while I was away. For instance, I wanted to take a trip to Atlanta. I was told that that may not be a good idea. Even then they wouldn't admit that I was right when I said it was a faulty transmission. If it wasn't a big deal then why couldn't I go drive in Atlanta's demon-possessed traffic .... because they knew and didn't want to fork over a rental on their dime.

I knew growing up that Ford meant Fix Or Repair Daily but really? This is 2015. I expected they had moved on to better things besides shiny, eye-catching features that emotionally lured the buyer into purchasing a product that, unbeknownst to its consumer, would fail by the time the new car smell wore off. Don't get me wrong. The gas mileage is great but I don't see me passing this "piece of luxury" down to my son when he comes of age. Time to go find a better car with my eye candy of a car that has depreciated $8,000 in less than a year. Sigh. You live and you learn. NEVER AGAIN Ford. NEVER .... AGAIN!!!


Deanna I. said
839 days ago
Purchased my 2013 Fiesta HB in February of 2013. It as in the shop 3 different times for the shuddering and grinding, last time to replace the clutches. after a few weeks it started up again. Currently in the shop after receiving the notice that they were extending the warranty to 7yrs or 100thousand miles. Found out today that the clutches will have to be replaced once again but they're having a hard time getting them and they don't know when they will be in. Service man said he has had people waiting since November for replacement clutches and he would'nt blame me if I traded. I want to trade but I'm afraid with the problems that its havingthat no one will give me enough in trade to put me in something different. I feel Ford should have to give the full pay off amount in trade if the customer chooses to do so


Jim T. said
839 days ago
I bought a 2013 Ford Focus with 6 speed automatic transmission in April of 2013. When I test drove it, I noticed that it shifted a little hard from first to second under moderate acceleration but was very smooth and predictable otherwise. They said it was a characteristic of the transmission, which employs a clutch and manual transmission that are operated by computer instead of a conventional automatic transmission. That satisfied me, I bought the car, and drove it for 26,000 trouble-free miles until Dec of 2014, when I noticed some shuddering and a little noise during the shift from first to second. Around the same time, I received a confusing "recall/extended warranty" notice that said some transmission seals were faulty and would be replaced under warranty. I purchased a "full service" contract with Ford when I bought the car, and it was time for service, so I brought the car in to Future Ford of Concord and said that my service probably needed to have the transmission seal referred to in my recall notice replaced, because I was noticing a little shuddering in low gears. The service rep said that the recall notice was not a true recall of a defective part, but simply a warranty extension in the event that the seal failed altogether, so there was no need to replace it. I shrugged it off because the problem did not seem severe.

Two days ago, Jan. 7 2015, I got in my car to make the 30 mile trip home from my office, and noticed immediately that something was seriously wrong with the transmission. In the parking lot, the car would not come out of first gear, revving to nearly 4,000 rpm under light acceleration. I turned onto the street, and it stuck in first until about 5,000 rpm then abruptly shifted up to a much higher gear, dropping the engine rpms to 1,500. This pattern repeated through many stops and starts on surface streets leading up to a highway, where I got up to 60 mph in 6th gear, with normal shifting up through the higher gears. I came to a very long, steep hill and the transmission stayed in sixth longer than usual as the car slowed despite my application of more throttle. Around 50 mph, the clutch apparently disengaged because I completely lost forward momentum and the engine revved quickly to redline while the car continued to slow down. I lifted off the throttle, the rpms dropped to 4,000 and the clutch finally engaged into a lower gear, allowing me to regain speed with the engine upshifting to fifth and sixth, whereupon the cycle of sticking in 6th, dropping in speed, disengaging the clutch, revving to redline, etc. repeated.

All of this happened in heavy, rush hour traffic, which made for a challenging, uncomfortable experience. I was anxious as to what the next problem might be, and if it might cause an accident. I proceeded with extreme caution, there were no other problems, and I made if safely home.

The next day, I took the car to Rio Vista Ford for servicing and repair. I said for sure that it was time to change the transmission seal referred to in my recall/extended warranty notice, and related my story to the service manager. She said that it would of course be covered under warranty, but it may or may not have been caused by the seal. She said that she could not get to it yesterday, but hoped to call me today with some kind of update. As of 4PM, I've not received one.

The statement that the transmission seal might not be the problem had me googling "Ford Focus transmission problems" and I was dismayed to find thousands of complaints. Most disturbing was this You Tube entitled "2012 Ford Focus Transmission Failure While Driving [DANGEROUS]. https://www.youtube.com/watch?v=jHXelGqmK1M . I thought that a class action lawsuit was appropriate, so I am providing this story in support of this investigation.


William H. said
839 days ago
I also have this problem. Purchased new 2014 Ford Fiesta se. It was not very notable until 10k miles. I'm 17k now and it constantly does the hesitation jerky starts... Seems mostly normal in higher gears... Mine is mostly from stop to second great transitions... Very sloppy hesitancy to change heard with a vibrating stutter.... I'm worried it'll stall when I'm stopped turning left and I begin to accelerate the have it stall and oncoming traffic smash into me... What can we do?


Amanda B. said
839 days ago
Im having a lot of the same problems with my 2012 focus I purchased in October. Brought it to the shop several times now. They tell me that's as good as it's going to get but that is unacceptable!! Ive drove plenty of different cars in my life and never drove one like that.. very unsatisfied!!!


Nina S. said
838 days ago
I purchased my 2013 Ford Fiesta in June 2014. Barely 14000 miles. Noticed the weird shifting/transmission problems shortly after. The grinding and jerking while driving is horrendous. Goes from 1000 rpms to 4000 rpms at the press of the gas pedal, stutters and grinds and goes no where. Very dangerous indeed. Going uphill is a battle with the gas pedal, forget snowy roads. Completely unmanageable. On top of a crappy transmission my gas mileage is completely unacceptable for such a small car. 17/gal city and 22/gal highway. I thought i was purchasing a car with superior gas mileage. My 11 year old Honda had better gas mileage. Super upset with my purchase and don't know what to do about it. Trade it in? Or try to wait and see if Ford will ever actually fix the problem.


Phuong N. said
838 days ago
I purchased my 2013 Ford Fiesta in October 2012. Barely 16000 miles in, transmission problems kicked in. Clutches needed to be replaced twice.


Donna S. said
837 days ago
I have a 2012 Fiesta. Having issues since early on, all being reported to Ford and my service department. Shaking, shuttering, grinding, jerking, rolling backwards, hesitation, etc. I've had transmission pulled twice and have been waiting 4 months now for my 3rd clutch. Have had numerous conversation with multiple Customer Service Managers, all telling me these are "normal" characteristics of a manual transmission. I asked bluntly if stalling and bolting are normal, they say yes. I ask for reason it's taking 4 months for a cluth, nobody knows. So disappointed in this car and the lack of accountability that Ford has taken. They think extending a warranty will solve issues, well it won't. It only extends the time which car can continue going back and forth to service.


miguel g. said
836 days ago
i am also having the same shudder problem on my 2013 fiesta, had the problem even before its first oil change and the service department just wavied me off saying its normal, potentaly to avoid the lemon law. but i think they know they got a big problem on there hands, this is the 3rd clutch repair and i dont think its going to stop


Marian H. said
836 days ago
We are having the exact same problems with our 2012 Ford Focus as everyone else! Can't even count the times we've had to take it into the dealership to be "fixed". Once again it is at the dealership again today. Last time we dropped it off, when they told us to bring it in, it sat untouched on the lot for two weeks before they even looked at it.Then we had to wait another week before they said they fixed it. We picked it up and asked the head mechanic to get in the car and go for a ride with us. As the car jerked , stuttered and had continued problems shifting, he told us once again about "Ford specks being met" and that "young guys love this car because they floor it when it is struggling to change gears". We have to rent cars not only when it's being "repaired" but whenever we take road trips due to the wear and tear on our bodies as well as the car. I have now been diagnosed with a neck injury. My spine dr told me that my type of injury "had to be due to an accident". The only accident I've had is being in a defective car that feels as though we are in a car with a driver learning to drive a standard transmission! If you've ever had this experience you know just how it feels! Only this is constant, 24/7! The head mechanic also told us that "the car is confused and doesn't know what gear it should go into"! Unbelievable! A number of months ago, Ford gave us an extended warranty up to 100 thousand miles, due to the transmission. Lot of good that does if the mechanics say it meets "Ford specks" when you take it to be "fixed". No doubt that we won't get much on trade in as the world knows about this defective car. It's sad that a large company like Ford is only willing to extend the warranty on these cars. Wouldn't it be great if they had some compassion and told all of us that they will allow us to trade these cars in and allow us to have the same monthly payments that we have been making on our defective Focus'? Each time we take the car in to get it "fixed" we also have to fight like crazy to get Ford to pay for our rental. This transmission is on going and has never been reconciled. The car also used to roll when in park but fortunately that flaw was fixed early on. That was a very scary feeling and dangerous as well. Of course the stammering and "confusion" when taking off and or changing gears is dangerous as well! Obviously Ford can't fix the problem.


Stacey S. said
836 days ago
I have a 2014 Ford Focus. I am currently sitting at the dealership, waiting for a rental car. My car is getting the clutch replaced. They had my car in October to do a computer update. This was supposed to fix the shudder problem. I do have a long daily commute and have put 34,000 miles on my car in the last year, but the car should not be having issues. I can only hope this fixes my issue, but reading all the posts I'm not holding my breath.


Stacey S. said
835 days ago
I have a 2014 Ford Focus. I am currently sitting at the dealership, waiting for a rental car. My car is getting the clutch replaced. They had my car in October to do a computer update. This was supposed to fix the shudder problem. I do have a long daily commute and have put 34,000 miles on my car in the last year, but the car should not be having issues. I can only hope this fixes my issue, but reading all the posts I'm not holding my breath.


Roberta H. said
835 days ago
got my 2013 ford focus in august of 2014.since then it has been in the shop 3 separate times for the same transmission is she. Beach time hole for double of the city tells me they taking care of it. If they took care of it it would have only been in there 1 time. This is so on going it is definitely a recall and it needs to be address as I recall to be completely and finally fixed. The problem is this causes are a road hazard in a danger to my family and any other family driving vehicles with this issue


john w. said
833 days ago
I bought my 2012 ford focus in September of 2013 and march of 2014 we had it at ford and they replaced the clutch and seals well couple months later it started shuttering again called and they said we will order the parts we waited 2 months still nothing. Well finally October 2014 we took it back in they had it 3 days we called and was told oh we test drove it it's running great we don't wanna repair anything that may cause a problem. And was told it had to adjust to our driving. We of course we paid 3 days for a rental to find out they never test drove it only put it on the machine so they refused to change parts. Well it's now January 2015 it's at ford parked the transmission control module is going out!! 1000 dollars for parts and labor I don't have that! So now im stuck paying 4 more years on car that doesn't run!


Melanie I. said
833 days ago
I bought a 2013 Ford fiesta with only 11500 miles on it. After 12000 miles I realized the shuddering qiuckly became MUCH WORSE. It has hesitation, jolts randomly forward, and shudders when accelerating. The noises wouldn't be so bad if I didnt feel unsafe. I hear clanging, grinding, and scraping noises. When I bought the car they never mentioned that the engine would even make noise. I have brought it in on 3 separate occasions now. First time they said they needed to imitate software, second time they didn't know what it was, this time they sas clutch needed to be replaced so they had tge car stay fr two days. Now at 17000 miles it is shuddering, hesitating, and jolting again. I am bringing it a 4th time and I have only had this car for 4 months. I just want a reliable car! This case must be seen to!


Jeffrey H. said
833 days ago
What is the status on this case? These Dual Clutch Transmissions are very problematic. A recall is needed.


Victoria P. said
833 days ago
6 days ago I posted about my experience with my brand new, bought right off of the showroom floor, Ford Focus. Well as previously mentioned, I took my car in to get "fixed" only to realize 7 days later that it was worse. So anyways, I was off work yesterday and took the opportunity to take my car in again ..... to get "fixed" ..... and today I picked it up. Well before doing so I spoke with the service manager and he informed me that Ford came up with a "revised" update of the program they needed to "fix" my car. Still leary, I picked it up, drove around for awhile, and soon discovered that THERE IS STILL A SLIGHT SHUDDER!!!! I'm so freakin' fed up!!!

R.I.P. Ford. No! How about you DON'T R.I.P.!!!!


Heather B. said
833 days ago
I bought a 2014 Ford Focus in June 2014 and almost instantly started having transmission issues. It shudders upon acceleration, bogs down between gears, revs RPM's after releasing accelerator, upon rolling start will not go then jerks and jumps into gear. This car is not safe and Ford knows it! It is a deadly accident waiting to happen. I want out of this car before I am injured or killed or do the same to someone else.


Troy W. said
831 days ago
I bought a used 2014 Ford Focus in August 2014 with 30,000 miles on it. Not long after I bought it I noticed a shaking and vibrating between 1st, 2nd and 3rd gear. The computer was reset under warranty and it seemed better for a few weeks, now it still stutters and vibrates with a grinding noise in the first three gears. I would love this to be fixed and for Ford to admit there is something faulty with the transmission.


Joe L. said
830 days ago
Had to just trade in my 2012 Focus due to the shifting problems, just unbearable. Transmission would shutter an stumble at first gear. Dealer would just say that it was normal. They flashed the computer in attempt to make it shift better but it did not remedy the problem. Took a loss on the trade-in on another car. Problem is that most are just trading the car in on another and some other person will have the same issues. The value on the Focus is dropping fast.


Jason D. said
830 days ago
I just bought a 2013 focus yesterday. It hesitates at take off. After reading this I am about to cry...I had a 2006 focus and it was amazing. Taking it in to the dealer tomorrow. I hope this class action gets settled...


Debra R. said
829 days ago
2008 focus this is the first year with the electric throttle
runs beautiful BUT
we have intermittent stalling on takeoff from a stop.
always starts back up after about 1/2 minute.
has also stalled in traffic upon acceleration.
the car rolls backwards at a stop on a hill.
No check engine light and no codes.
70000 miles very well maintained
dangerous to drive when it stalls and rolls backwards




































Paul B. said
829 days ago
2014 Ford Focus. Purchased new in November of 2013. Ran great for about 13 months. Then at about 12,000 miles it started making grinding/scraping noises between 1st and 2nd gears from a dead stop. Took it in, they updated the "software" -- noises went away for about 10 days, then came back as noisy as ever. Now it even grinds a bit when it's gearing down when I'm coming TO a stop. I can hear all sorts of smaller noises. It is back at the dealership for a 2nd visit. I am not optimistic based on what I am reading.


Laurie T. said
828 days ago
2009 Ford Focus...The original transmission was replaced after 45,000 miles. Now that transmission needs replacing after 35,000 miles. Ford won't replace or fix it. Can can't be driven because it won't stay in gear. Why does a 5 year old car need a third transmission?


Floyd C. said
827 days ago
I purchased my 2012 Ford Focus in May 2012. A couple of months after buying it I started to experience grinding noises when shifting and jerking. I called the dealership and was first "schooled" on how to use this transmission. Making it seem as if I was the one at fault. I let this go by for some time and then had to call the dealership back because the problem worsened. They did some work on it and returned the car to me. Some more time passed and one day while on the highway, the transmission started not working correctly. I would push the accelerator and the rpms would go into the red but my car wasn't increasing speed. I was in the middle of a 4 lane highway and bridge over a river. I had no place to pull over. I got it to the dealership. I again was given a letter explaining the transmission and they did have to replace something in the transmission. Had my car over a week because the part was on back order due to so many customers with the same issues. The car ran fine for a few months after that but began making grinding noises, it jumps when I take off with a bunch of jerking. I took the car into the dealership again. I was told that there was nothing wrong and once again given a letter telling me how the transmission worked. Now that I read this I feel that there is something Ford needs to do to make this right. I work hard everyday and I'm stuck paying a car note on a car that is not working properly. I take very good care of my car and expected more. So, today I drive a car that still makes all the noises, all the jerking and grinding.


Floyd C. said
827 days ago
I purchased my 2012 Ford Focus in May 2012. A couple of months after buying it I started to experience grinding noises when shifting and jerking. I called the dealership and was first "schooled" on how to use this transmission. Making it seem as if I was the one at fault. I let this go by for some time and then had to call the dealership back because the problem worsened. They did some work on it and returned the car to me. Some more time passed and one day while on the highway, the transmission started not working correctly. I would push the accelerator and the rpms would go into the red but my car wasn't increasing speed. I was in the middle of a 4 lane highway and bridge over a river. I had no place to pull over. I got it to the dealership. I again was given a letter explaining the transmission and they did have to replace something in the transmission. Had my car over a week because the part was on back order due to so many customers with the same issues. The car ran fine for a few months after that but began making grinding noises, it jumps when I take off with a bunch of jerking. I took the car into the dealership again. I was told that there was nothing wrong and once again given a letter telling me how the transmission worked. Now that I read this I feel that there is something Ford needs to do to make this right. I work hard everyday and I'm stuck paying a car note on a car that is not working properly. I take very good care of my car and expected more. So, today I drive a car that still makes all the noises, all the jerking and grinding. Oh, and this noise happens mainly from 1st to 2nd the same as Paul B. stated. I've been so disappointed in what I've experience with this vehicle.


Raegan E. said
826 days ago
2013 Ford Focus I bought it in September 2014 and I purchased it as a certified preowned. The car started jerking and hesitating from first and second gear. Waiting to hear what Ford is going to do for me but I am not feeling optimistic based on what I am readin


Raegan E. said
826 days ago
2013 Ford Focus I bought it in September 2014 and I purchased it as a certified preowned. The car started jerking and hesitating from first and second gear. Waiting to hear what Ford is going to do for me but I am not feeling optimistic based on what I am readin


Sabrina B. said
826 days ago
My car has a little over 15k miles (Ford Fiesta 2014) it shudders and jumps upon acceleration. It was in the service dept for 3 weeks. Ran great for 1 week and now is as bad as ever. Dealer says that it is "normal".


Sabrina B. said
826 days ago
My car has a little over 15k miles (Ford Fiesta 2014) it shudders and jumps upon acceleration. It was in the service dept for 3 weeks. Ran great for 1 week and now is as bad as ever. Dealer says that it is "normal".


Desiree N. said
823 days ago
My 2014 Ford Focus which I brought brand new has done the shudder transmission only in first gear from a complete stop such as a red light stop and bumper to bumper Dallas traffic. I'm about to contact the dealer. I didn't know until I found this website that other owners were experiencing the same problems.


Desiree N. said
823 days ago
My 2014 Ford Focus which I brought brand new has done the shudder transmission only in first gear from a complete stop such as a red light stop and bumper to bumper Dallas traffic. I'm about to contact the dealer. I didn't know until I found this website that other owners were experiencing the same problems.


Raymond D. said
823 days ago
I have a 2013 Fiesta and have the same p.o.s. transmission as all the other posts. Ford needs to either recall and fix the problem or payoff our vehicles.


Seth P. said
823 days ago
We bought a 2013 ford focus and are experiencing the shuttering in low gear. Ford is saying its not bad enough of a shutter for them to fix it. It's under a full warranty!!! How the hell can you not fix something that you diagnose is a problem?! Been back and forth with the dealership over the past year. We have had 4 rental cars. Does anyone have any success? We are going to file a lemon lawsuit. Please email me if you have had success with the lemon law at Pihanich@gmail.com


Jordan T. said
823 days ago
I have a 2012 ford fiesta SES model. I was never able to have good acceleration in 1st gear. Took it to dealer, they replaced the clutches for free. It was fine for 10k miles. Now, the tranny shudders shifting from 1st to 2nd and 2nd to 3rd. Not normal.


Jordan T. said
823 days ago
I have a 2012 ford fiesta SES model. I was never able to have good acceleration in 1st gear. Took it to dealer, they replaced the clutches for free. It was fine for 10k miles. Now, the tranny shudders shifting from 1st to 2nd and 2nd to 3rd. Not normal.


Wendie O. said
823 days ago
I have a 2011 Ford Focus that has 75K miles on it and up until about 2 weeks ago it was running fine. I was driving home from out of town and I had the cruise set for 60mph when the car suddenly started trying to accelerate and the motor revved up to about 4 rpms. I turned the cruise off and slowed down to about 40mph and the car wouldn't shift into 3rd gear. It would rev really high and jerk. I pulled over, turned the car off and then started it back up and it seemed to be fine. this was on a Saturday, so I couldn't take it in to be fixed until Monday. Took it to a local shop and they replaced the A/B shift solenoid. The car seems to run fine for a day or two but it is now having the same problem. It also seems to shift hard between 2nd and 3rd gears. I am taking it back to the repair shop and hoping it gets fixed this time.


Mike S. said
822 days ago
Toronto Canada.

Will give my 2 cents north of the border with the 2012 Focus Titanium with automatic powershift.

1. Bought car new with 17km on it. Drove without issue for a few weeks.
2. Car suddenly lost power on a highway attempting to apply power and overtake. Felt like the car dropped in neutral while revving really loudly without actually gaining speed. One time occurrence.
3. At at left hand turn waiting for a gap in oncoming traffic to proceed through intersection. Applied gas and car moved forward and then a clunk was heard, followed by loss of power or forward momentum. Pressing harder on the gas accomplished nothing but continued lurching. Felt like it dropped from 1st to 5th missing all 4 gears in between. Quick shift into S mode, and reapplying power to the gas got me through the intersection. One time occurrence.
4. Had ford customer satisfaction 12b37 applied. No loss of power instances since.
5. Still have minor shuddering randomly at low rpms, random hesitations when applying throttle, but most issues corrected by adapting my driving style to 'anticipate' cars shifting behavior.

While i consider myself lucky to have adapted my driving style to the car where it is fun to drive again and have not experienced the horror issues others have - i believe each and every one of their stories as i have experienced them on a tiny scale myself. Also, when the car decides to start making crunching / grinding noise is purely arbitrary for no reason related to my inputs, more like whether the engine is hot or cold or other variable. I can usually make the gear crunches go away after a few rapid acceleration starts or by using extreme control over how much gas i give the car making sure i get it to change gear at an extremely low rpm from 1st to 2nd, then applying lots of gas, but letting off the gas just before the car would normally change the gear, forcing the car to change the gear earlier than normal. This usually 'reseats' the clutch and stops the crunching grinding noises after a while. Drive it like a stick shift, not an auto.


Garrett N. said
822 days ago
32k miles on mine, shutters and grinds more and more every day. Been to 3 dealers, no help. Sudden jolting while the car is trying to upshift, no acceleration when turning (gotten many honks and fingers because of this, turning into oncoming traffic and the car sits and ignores the gas pedal for a couple seconds before realizing I actually want to go somewhere), absolutely TERRIBLE in stop and go traffic (in Dallas, these cars should be outright illegal to sell with these transmissions), still the dealers tell me there is no problem and hand me their stupid packet that ford is sending out like no tomorrow. The worst transmission I have ever owned. Makes the rest of the car unenjoyable and I resent my decision to purchase. I will likely never buy a new vehicle again because of this car. I wanted reliability and got a car that loves sitting at the dealership.


Louisa B. said
821 days ago
I bought my Ford Focus new. The transmission went out while driving- I barely made it home. They said they fixed it with a computer service- but said it would likely happen again. How disheartening. I don't feel safe driving it! He said these cars have bad transmissions. You try and buy an American made car- and this is what you get!


Andrea T. said
821 days ago
2012 Ford Fiesta - What a hassle! I have all of the same problems mentioned here and I am just beginning on this journey. I'm really pretty scared & worried.


Irina C. said
820 days ago
Bought a 2011 Fiesta SE. Shudders when shifting between 2nd to 3rd gear, and has a grinding noise, which I was told comes from the transmission. Just bought the car last month. This is ridiculous


Robert D. said
820 days ago
I would like to get involved with this class action. This a safety issue. Big time.


Mike F. said
820 days ago
2013 Focus Titanium purchased new. I also have the grinding, clanking, and crazy noises since day one. Dealer said it was normal. Now while driving down the highway with the cruise set at 65, I occasionally get a loud bang and the car stumbles but then recovers. My feeling is the car is falling out of gear. The latest in the past few weeks was shuddering so bad that it shook the whole car, literally. Car just turned 30K miles. Brought to the dealer and was told, the shudder is right on the limit where we can replace it. They are replacing the clutch(s) in the transmission. I hope it fixes the problem.


Kelly K. said
819 days ago
2013 Ford Fiesta grinds, shudders, shakes, hesitates constantly...have had vehicle to dealer on more than one occasion with return report from dealer stating "clutch cleaned" with no problems detected....absoloutely ridiculous and will be taking car in yet again next week.


Harmoni W. said
819 days ago
I find it interesting that everyone on here is experiencing the same issue I am with newer Ford Focuses. I have a 2000 Ford Focus ZTS and within the last 6 months have literally the same exact issue detailed in everyone else's comments on here. My car is in the shop right now my car repair man and I were hoping it was my solenoid as my Engine Light code suggested it was my Throttle Position Sensor. Replaced that first, still happens. Replaced my solenoid today...still happening. We don't want to believe it's my transmission but after reading all of these complains here I now have no doubt in my mind that's the case. I've had this car since 2004, like I said it's a 2000 and I'm having the same exact issues you are! That makes me wonder if the "new transmission" they claim they're using on newer vehicles is even true! If it is then why does my car with literally a decade more driving on it that all of yours do exactly the same thing? That's interesting....
I do only have about 120,000 miles on it, that's when it started to act up.


Rebekah H. said
818 days ago
I bought a 2014 Ford Fiesta in January of 2014. I currently have just over 13,000 miles on the car. After driving it for approximately 3 months, I started feeling the shaking when the car was attempting to change from 2nd-3rd(or 3rd-4th) and the vibrating for the duration of 3rd (or 4th...it's tough to tell). I didn't know what to think about it as I had driven a manual for the previous 7 or 8 years. It has been in the Ford dealer for routine oil changes and I've asked them both times to check the transmission. They blew me off both times saying that there was nothing wrong even after describing the problem. My check engine light has now come on and when I called to get an appointment at the dealer they said that many cars have been having the same issue (shaking, stuttering, vibrating, shifting hard) and that they couldn't get me in until March 5 (over a month from when I called). I called another dealer who can get me in sooner. I have also experienced a lack of acceleration a few times and the car almost stalling (I didn't know you could stall an automatic).


Rebekah H. said
818 days ago
I bought a 2014 Ford Fiesta in January of 2014. I currently have just over 13,000 miles on the car. After driving it for approximately 3 months, I started feeling the shaking when the car was attempting to change from 2nd-3rd(or 3rd-4th) and the vibrating for the duration of 3rd (or 4th...it's tough to tell). I didn't know what to think about it as I had driven a manual for the previous 7 or 8 years. It has been in the Ford dealer for routine oil changes and I've asked them both times to check the transmission. They blew me off both times saying that there was nothing wrong even after describing the problem. My check engine light has now come on and when I called to get an appointment at the dealer they said that many cars have been having the same issue (shaking, stuttering, vibrating, shifting hard) and that they couldn't get me in until March 5 (over a month from when I called). I called another dealer who can get me in sooner. I have also experienced a lack of acceleration a few times and the car almost stalling (I didn't know you could stall an automatic).


Sarah S. said
818 days ago
I've had a used 2011 ford focus for a couple of years now which had 30k miles on it when I bought it. I've had it stall once on me on the highway (lost power but the car was still running. Pulled over and turned off the car, it locked up on start, but with the second attempt was able to start it up again and get off the highway. Check engine light did not come on until about 10 miles later). Used some fuel injector cleaner. By the time I'd burned through a tank of gas, the light had come off and I haven't experienced the issue since. However, I did notice about the same time that once in a while--usually when I start to accelerate after slowing/stopping for a traffic light--my car does hesitate a little bit. It has never been bad enough to prompt me to get it looked at (a buddy riding along once said it probably just needed a quick computer adjustment) but after reading all of these comments, I worry taking it in will only make matters worse. At least the car has an extended warranty (that I opted to pay into when I bought it) but still....

I have a serious vibration when the car is in reverse that started today (moving or not), but I suspect that has more to do with the snow drifts I had to blast through last night than it does anything serious considering the timing. I probably have some snow jammed up in the rear engine roll restrictor.


said
818 days ago
I bought my focus in August 2012. I have had the same issues. This is ridiculous. My car is on the shop again and was told it was the TCM which has mad the clutch bad. They want $2900.00 to fix it.


Marcos G. said
817 days ago
I bought a 2013 ford focus se on December 31 with 39000 miles the car looks in great condition after three days i got a transmission malfunction alert and the car would not idle past 1500 rpm and would not move for hours and the net day i went to the dealer where i purshased it and they made an appointment at a local ford dealer i took the car there and was told they updated the software to the transmission and nothing is wrong with the car yesterday on 1/30/15 i was driving on the highway when the car just lost all power to the transmission and i got another message to service immediately wish i took a picture of because when I got off the highway the message disappeared and the car drove like normal. Im definitely scared to drive this car on the highway and i would never travel far in it its nerve-wrecking


Will M. said
816 days ago
I have a 2012 Ford Focus. Has been in the shop twice for same issue. Slipping and grinding gears. Dealers replaced seal and weak clutches. Ford has tried installing stronger clutches only to have them fail also. Just had second repair completed and issue is still present. Bought a certified vehicle so it was covered under warranty but parts alone was over $600 repair. This does not include labor. Scared to think what that would have boosted the bill to. I am a long time Ford owner. This is my third Ford. It will be my last after dealership is unwilling to work out a new deal to get me out of Ford's unreliable vehicle that they sold me. This is the second Ford I bought from that dealership. Poor.


Jamal F. said
815 days ago
I just bought a 2013 ford focus three days ago and it is pulling and shaking just as I take off. I called the dealership and they said all of them do that. I wish I had known about this before I bought this car. Ford needs to fix this problem or give everyone their money back.


Robert d. said
815 days ago
Same probelem with the transmission Ford dealer and Ford giving me the runaround do not purchase a Ford product!!!!!!!!!!!!!!!!!!


martina and joe g. said
815 days ago
2013 ford focus, dealer says its a computerized shifting transmission, we took it back around four times, I thought it was fixed, it belongs to my daughter, I thought they stand behind what they sell, they said nothings wrong, people we talk to say he same ,they extended the warranty ,like that's going to fix the problem.


alicia p. said
814 days ago
Same transmission issue. Vibrating has caused rattle in dash and windshield and my driver door to be crooked. Have case with ford and also unable to reach or get any help with my 4 month old ford focus titanium that has been to the shop 4 times already-!!! Sent letter yesterday for buyback.


Margaret E. said
812 days ago
I would like to get involved with this class action. This a safety issue. Big time. Transmission went out on me this morning on the freeway. 2012 Ford Focus. Rolled back since day one. Car jerks and cannot get out of its own way.


Angie W. said
812 days ago
I have a 2011 Ford Fiesta with the shuddering/chattering transmission. I've had it fixed 3 times now and it always starts coming back slowly at first and more as I add on the miles. Had it fixed at the end of Summer and it's already coming back again. They did extend my warranty by a couple more years, but what's the use when the problem keeps returning?


Brittney C. said
812 days ago
Brittney drove car for about a week. Car started jerking. At this time we didn’t know why.
Brought the car to Bill Collins. Put in shop for repair. After repair. I ask what did they do to the car.
Bill Collins Ford told me Ford recommended resetting transmission computer and main computer
They gave Brittney her new car back after 2 days and told her they left the ticket open.
Bill Collins Ford told Brittney, if problem happens again to bring it back. Brittney drove car for a week. Problem came back, car jerking. Brittney took car back for repair on 3/29/2013.
Bill Collins told us they were waiting for a decision from Ford motor company to move forward. Whatever this means.

Above I stated that I do not know why ford would just pull a car off line to just test it. Now I am seeing why they would do that. They are not so called testing the car as the friendly salesmen says. In this case they knew there was a problem with this car. They worked on it trying to fix the problem that we now have. As history below will show.

But the Salesmen tells me they pull cars off line from time to time to test. Now I truly know why. It’s not testing its fixing. This should be noted to the buyer before one buys the car. The salesman acts as though ford is testing for your protection. Never mentioned anytime or they could be fixing a problem car. Not always true as proven in this case. This is not fare or right. Notes should be applied to buyer before buying repaired car right off the line.
I do know this to be true now. I called 2 people I know that works at the ford plant. One craft worker and one production worker. They do not want me to say their names. Wonder why.
They told me Ford Motor Company pulls cars off line not just to test drive. But to make repairs that the line workers miss.
Sometime they replace the whole motor , transmissions loose or forgotten screws left out.
I know some of this will happen. But this is not just a loose screw. This is a major component problem.
A transmission problem is not a loose screw
Had it back to the dealer 5 times on this issue. Called Ford Motor Company 4 times ansd they will not help at all.


Steve B. said
812 days ago
I have a 2012 Ford Focus and have had the rattles and stuttering since I got it. I have taken it to the dealer numerous times just to be told "Its normal". There is now way this can be normal, it has started getting louder and to be honest is annoying and embarrassing. I would gladly let anyone test drive this car to prove it.


brenda a. said
812 days ago
Hi I am having the same problem with my 2012 ford focus sel. I was driving home on the freeway and suddenly got a message "parking aid system malfunction" and my car slowed to a stop and shut off. After trying numerous times to restart it it would not turn over. I then had to call for a tow. After speaking with ford they said they haven't herd about something like that happening. I then told them that I looked it up on the Internet and I saw multiple people were having similar problems and how could he not know. He said what are the problems there saying. I said they're saying it could be the TCM and he said well that's going to cost over 1,000 to fix. I just thought really? Your not even telling me whats wrong... he had to ask me. And the worst part is, that the people that are saying they got it fixed said it still happens


Danie R. said
812 days ago
2012 focus sel had the acceleration problems from the beginning with stuttering and has only gotten worse. Now check engine light is on at 29000 miles.


Sheila M. said
812 days ago
Bought my 2012 Ford Focus in September 2012, and have had the shudder/jerk/hesitation from the first. Told it is normal. Tried the reprogramming, nothing changed. Brought it in for the possible transmission leak, nothing changed. Just had it stutter/hesitate in 3 sets of 5 vibrations while trying to accelerate out of an intersection. Getting rid of car.


Sheila M. said
812 days ago
I forgot to mention how dangerous this is in bad weather. Trying to get traction away from an intersection, the shudder/jerk doesn't allow the car to gain a foothold. Luckily we don't get much bad weather where I live, but it's scary.


said
811 days ago
WOW!
I have been a Ford owner all of my life and so when I made the decision to purchase a Focus, there was no doubts in my mind.
However within a couple of weeks of driving the car there became a serious rattling and shuddering noise along with hesitation when taking off and in between gears.
I of course notified the dealer and they advised me that because the vehicle was new if needed to just drive it and to try driving it in manual and shifting modes. Needless to say that did not work and after several months of going back and forth with the dealer they advised that Ford had recognized a problem and at that time the clutch was replaced. I went a few weeks with it actually sounding and feeling like a new car should feel, however that did not last for long and there it began again, going back and forth to the dealer each time telling them that the car felt like it was a chain driven vehicle and that the shuddering and noise was not normal and how I was not feeling safe driving the vehicle.
It was in 2014 when going on with another dealer that they tried sending me around in circles and being that I had been doing my research on it had to argue with them to admit there was still a problem and once again they replaced the clutch/transmission.
In short time that I had my vehicle it was in the shop 9 times.
I am seeing on the records that I have obtained that there are several visits that they failed to even document my conversation about the transmission.
I ended up trading it in in December because I was done arguing about what the problems were with Ford, I had even been going back and forth with a Ford representative who at the time felt like she was sympathetic, however she was just a Ford Employee doing her job as a customer service representative and frankly could not give to hoots about the problems that I was having.
When I finally told her that I had enough her recommendation was to file something with the Better Business Bureau, however we all know that is not going to do get me anywhere.
What I would like to see Ford do is at least reimburse me my down payment on my Ford Focus - I took a huge hit trading it in and frankly it sucks that I should have to even be here writing this when a huge company such as Ford should recognize their faults and fix them - when people ask me what happen to my Focus I just tell them it was a piece of crap and that Ford did not really care.


Tamra L. said
811 days ago
I just sent over the last message on my 2012 Ford Focus - hit enter before my name.


Bob V. said
811 days ago
I just bought my 2012 fiesta. Autostick or whatever. What a pile of crap! It has 20, 000 miles on it. Took it back for noises and they said it was normal. Took it to a different dealer and they are going to reprogram it and look at throw out bearings. Yes at 20k , throw out bearings! I absolutely can't believe what I'm reading! This can't be true, I can't believe this is a ford. I was treated very poorly by the service team at kocurek ford in wausau wisconsin. They acted like I was a fool and the car was normal. I have been a master technician for 25 years and know a lot about transmissions and have never imagined anything like this. I could go on an on......it rattles profusely and can't decide what gear to start out in and is terrible taking off on slippery surfaces. I hope something gives soon. Gonna buy a Chevy!


Bob V. said
811 days ago
I just bought my 2012 fiesta. Autostick or whatever. What a pile of crap! It has 20, 000 miles on it. Took it back for noises and they said it was normal. Took it to a different dealer and they are going to reprogram it and look at throw out bearings. Yes at 20k , throw out bearings! I absolutely can't believe what I'm reading! This can't be true, I can't believe this is a ford. I was treated very poorly by the service team at kocurek ford in wausau wisconsin. They acted like I was a fool and the car was normal. I have been a master technician for 25 years and know a lot about transmissions and have never imagined anything like this. I could go on an on......it rattles profusely and can't decide what gear to start out in and is terrible taking off on slippery surfaces. I hope something gives soon. Gonna buy a Chevy!


Kate E. said
810 days ago
my 2014 Ford Fiesta is shuttering at acceleration and is much worse when the AC/defrost is on. Very frustrating since it is still so new, under 15,000 miles. Shouldn't be having transmission issues already!


Tamika B. said
810 days ago
I have a 2007 Ford Focus with a little 40000 miles. The problem started last spring when I noticed that my car would shake when the A/C was on and I would accelerate. Then in the fall my car started to vibrate around 30 mph and then jerk before accelerating. The problem seems to be exasperated when I'm stop and go city traffic. A few weeks ago the overdrive light began flashibg and my car wouldn't go over 25. Thankfully, I was able to pull over and turn the car off.


Rachel W. said
809 days ago
I read through most of these customer comments and I feel as though I couldn't say it any better. Bought my 2013 Ford Fiesta SE Hatchback 1.6L in November of 2012 with only 8 miles on it. It drove just fine and I loved the fuel economy. After about 25K miles, I noticed issues with accelerating: grinding noises, slipping into gear, driving like a DOG, and shuddering and shaking that makes it feel like the car is going to FALL APART. I received a letter from Ford stating that I might experience these issues with my transmission and that if I have any concerns, to bring it to a local Ford dealership.

I brought my Fiesta into a local dealership where they, in less than 2 hours, updated the computer system and checked for a transmission leak. They called me to pick up my car and informed me that it should be running fine - I felt RELIEVED. I picked up my car, drove it off their lot, and it shuddered so hard! Therefore, problem not solved.

I call the dealership to make a different appointment for it to be fixed. They simply told me "we serviced your car per Ford's factory standards and there is nothing else that can be done about it." HOW APPALLING! I immediately called Ford's customer service and all they did was tell me the same thing that most people on this forum said.

I have spoken to many friends who work on cars, and that have driven manual transmissions, and having the issues that the Powershift technology gives IS NOT NORMAL. Ford just won't admit they made a terrible product!!

Either Ford will fix this transmission problem or they will replace this car. THEN AGAIN I don't WANT THEM to give me another Ford because I know it'll just mean having another new car that has issues. SOMEONE HAS TO STAND UP FOR DISSATISFIED FORD OWNERS....!!!


Kelly W. said
809 days ago
I had my transmission fixed at 2500 miles on a 2013 Ford Fiesta and it now has 9001 miles on it & it is doing the same thing that it was before. I am really sick of this car. I am a single mom and I can't continue to have a broken down lemon fixed...I called Ford and all I get is a recording...


Sandra B. said
809 days ago
I purchased 2 2013 ford fiestas hutchback and a sadan and both are having the same issues. Trasmission skips or it will accelerate out of nowwhere. 2 both my child and I have almost had accidents due to this issue.


Victoria D. said
808 days ago
My husband and I leased a Ford Focus Titanium from Ford in March 2013.
It has never worked properly.
It shudders and lurches upon acceleration.
On hills it tells me to pull over for "8 minutes" because the transmission is overheating.
We brought it to our dealer twice and they said they couldn't find anything wrong with it. Our dealer then shut down without any notification.
In December Ford sends me a letter saying they're extending the transmission warranty because they know some cars are having issues. Advises me to call the dealerhsip to get the car fixed if it is having issues.
Ford dealer admits they can not fix in any kind of timely manner. (I've been waitlisted for the part since December 2014. It's on national back order with no delivery time estimated)
Ford also sent an offer to leave the lease early and upgrade into a different vehicle. I called the dealer.
Ford will not let me qualify for the lemon law and will not tell me how/why I dont qualify.
When I asked for a supervisor to call me to explain why I didn't qualify no one did and instead I got a letter saying the case was closed.


Jacob S. said
808 days ago
I just purchased a 2012 Fiesta not knowing about this issue. Noticing the shuddering and grinding sounds I did some research about it and now see so many people with the same issue. Had I known about the issue I would have likely looked at different car models. I do hope this can be remedied when I take it in for service. This is a decent little car with good fuel economy.


Laura B. said
808 days ago
I have a 2013 Ford Focus and the transmission has been to the dealer three times in the past year. I almost left me stranded in San Francisco with severe shuttering but I was able to drive it w/o the problem at highway speeds back to a dealership which needed it for 5 days. The second time the dealer said they did some software updates and it still has the shuttering problem in 2nd or third gear. This is the original problem they said they fixed. I plan on taking it back in again but am leery that they aren't going to be able to fix it since they are zero for three. I was told that my car has the first year of the automatic/manual transmission which has the clutches of a stick shift but automatically shifts for you. I don't care to be honest, I just want my relatively expensive car to drive like the new car I was promised.


Tan H. said
808 days ago
My 2012 Ford Focus was driving well for the past 3 years asides from the occasional shaking during acceleration. It stopped working with no warning at all in the middle of a 4 way intersection today, nothing wrong with the engine as i could still accelerate but the car did not move at all. I was lucky nobody crashed into me and had the car towed to the nearest dealership. They say it's a problem with the transmission control module...


Robert C. said
807 days ago
my 2012 ford focus is having transmission problems, loss of power, no reverse, shaking when first driving, The shaking and rattling has been going on when i first purchase the vehicle in 2012. I took it back to ford and they told me it was the vehicle warming up and something about cold and heat.


Lauren W. said
807 days ago
To begin I travel around 50 miles per day (mostly highway) to and from work. I am beginning to feel very unsafe through my travels and everyday use of my car because I am having serious issues with transmission/ power train. My frustrations began late September/ early October of 2014, I started to notice my car doing a jerking/ shaking maneuver when accelerating from a stop position or going up a hill, very slow acceleration ( where the RPM would go way up and the speed would not), and a loud shuttering noise (sounds like something could be loose). My husband contacted the Ford dealership (on 10/15/2014) where I bought the car from and relayed the problems to someone in the service/ parts department, the associate in the service department knew exactly what we were talking about and said he would order the parts right away and call when they come in (did not even offer for us to bring the car in to get looked at). After not hearing from the dealership my husband called again on 11/7/14, the next service associate he talked to said there was a problem with the first order ( either the wrong part was order , or the order never put in) and they would order the part right away and call when the part came in (still no one offered for us to bring the car in to get looked at). I then called the dealership on 12/15/15 to talk about options for trade-in because the part is not coming in fast enough and I felt like it was unsafe and I did not think it was reliable transportation, they made an appointment for me to come in the next day 12/16/15 to look at options. My husband and I went in and test drove a Ford Escape and liked it and talked to the dealer about trading in my defective Focus for the Escape. They offered to take my Focus for $12,000 ; I bought the car in March 2014, had a trade-in credit of $2,500 and still purchased the car for around $19,000. This made my husband very upset, we are getting stuck with a defective car and getting the bad end of the deal because I would still owe around $5,000 on my Focus after the trade-in of $12,000. We declined their offer, and they also told us at that time that the parts that were on order for my Focus would not be in the dealership until March 2015, because they were on back order. My husband and I decided to do some research and found many other consumers that are having the same issue with the Ford Focus, and we went to get a professional mechanic to take a look at the car and get a report written up of what is wrong and how serious the issue is. The mechanic did not feel comfortable writing the report and did state that they have had a few cases just like ours with the same problems and we should contact Ford to write the report. My husband called the Ford dealership to set up an appointment to get the report written on 1/10/2015, they scheduled us for an appointment for 1/19/2015. The morning of 1/19/2015 my husband took the car to the ford dealership (I had to go to work and was unable to go) and waited while they looked at the car. They came back and told him that nothing was wrong with the car, that it was normal the way the car was acting. This new transmission they are putting in the Focus have to "get to know" the driver (at that time my car already had at least 16,000 miles on it, how long does it need?) , and he said that he "reset" the computer system and give the car at least another 1,000 miles to "get to know" me again, if that does not work then bring it back. This really frustrates me, if all they had to do in the first place was "reset" the computer, why was I not offered this when I called in October, or November, or December? and what is happening with the "parts" that are on order, what will they do with those when they come in? Needless to say , I am still having the same problems with the car, I even have recorded a little of the rattling noise the car makes.


Jeffrey J. said
807 days ago
My 2012 ford focus is having transmission problems, loss of power, no reverse, shaking when first driving, The shaking and rattling has been going on when i first purchase the vehicle in 2012. I took it back to ford and they told me it was the vehicle warming up. Yesterday in 80 degree weather after driving 30 miles I came to a stop. Started to notice my car doing a jerking/ shaking maneuver when accelerating from a stop position or going up a hill, very slow acceleration ( where the RPM would go way up and the speed would not), and a loud shuttering noise (sounds like something could be loose).


Ariel C. said
806 days ago
I bought my 2013 Ford Focus in October of 2013, it had 30,000 miles on it. After having it for less than 2 months, I noticed it shifting horribly and making a grinding sound, so I took it to the shop. They had to replace my whole transmission. Which helped for about 6 months. But then it continued with the shuttering and grinding and the dealership told me that it was "normal" and "just how the transmission was made". So I just dealt with it, but recently it has shut off on me, stopped at stop signs, driving down a highway. It has been in the shop three times in the past TWO weeks! I will never buy another Ford again.


Joshua B. said
805 days ago
My car has had problems since the day it rolled off the lot in 2011. Fast forward to 2015, and it still has problems. My clutches have had to be replaced 3 times on my vehicle because they don't work right, but ford can't do anything about it except keep replacing the same parts over and over again? It's ridiculous. I don't feel safe driving my car half the time because I never know if it'll accelerate out of danger in time or not.


Mary F. said
805 days ago
I currently own a 2013 Ford Fiesta. I purchased it new, in March 2014. A short few months after owning it, I had to take it to the dealership to be checked as there was shaking and grinding in the front end when shifting gears. The dealership, after having the car for over 3 days, simply told me nothing was wrong. The problem continued, and as with the first time, each of the following times, they stated nothing was wrong. After taking it to that dealer Four times, I had enough and took it to a different dealership once the problem had gotten so bad that I considered it dangerous. I was afraid it'd stall or fall out of gear with my children in the car. It continuously would lose power or have a lurch of power at random moments, which I deemed extremely dangerous. When I took it to the other dealership, they replaced the clutched and stated that everything should be fixed. That was only 3 weeks ago, and today I took the car to the dealership for the 6th time. They've informed me that they have followed protocol regarding transmissions and that there is nothing wrong with my transmission. They seemed to ignore the fact that I informed them that the lurching of the transmission had almost caused me to have an accident just a few days before. I haven't had the car a year, and already I've had it in the dealership to be fixed 6 times. I am at my wits end with this vehicle, and to be honest I'm afraid to drive it.


said
805 days ago
I have a 2013 ford focus se.Last night i was driving on a major highway.The hill assist lamp came on the dash.The large I info lamp lit and then the fun began.The cars computer stopped talking to the transmission causing car to think it was in neutral.Now with no transmission at 60mph trying to drift 3 lanes over without getting ran over until shoulder.Made shoulder! I used to write damage estimates for an insurance company at a Ford dealership.So knew what to do ,have heard of this problem and even had a small tool set. Unhooked battery let reset for 15 minutes while watching cars zoom past at 70 plus mph 3 feet from me . Car restarted ran again for about half an hour then pulling up a hill past a light with no shoulder happened again . Bad place this time had to roll back down hill between light cycles to reach side road to right. Unhooked battery waiting 15 minutes car ran again had to decide to either try to head home or continue with plans of the night that included some nice basketball seats. Car ran ok for the 60 miles home.Took it this morning to local Ford dealer who tried to acted shocked that the car did this.He tried to play it off but u could tell by his face and the amount of other focus's on the lot he knew.Ford knows of this problem.I spent enough time at that dealership listening to them to know this.The reason they dont do anything is simple they cant re engineer the cars they already built.So Ford do the right thing.Buy them back. Before more people get hurt.Im sure your already paying some quiet claims.


Jeff W. said
805 days ago
I have a 2012 Ford Focus that was purchased on October 2013 brand new. It's been consitiently having the same issues. Vibrations, shaking, grinding, shuttering. I've had it into the shop 2 times. The first time they replaced my clutch after only 5,000 miles. I brought it another time because it was having issues with acceleration, and they said it's functions as designed due to the double clutch. I argued that I doubt they designed it to function unsafely, and when I raised my voice they agree'd to look at it. My girlfriend won't drive it because she feels unsafe, and I'm hesitant to take it on any trips besides my commute to work. It's been such a problem that I've actually spoken with the Lemon Law lawyer here in Florida.


kimberly k. said
804 days ago
I have a 2012 Ford Fiesta. I have been having trouble with excellerating. My car is making a whinning noise that is very noticable while driving. The car also vibrates once I pull off from making a complete stop.


Aleidriane M. said
800 days ago
I bought a 2012 Ford Focus SE in July of 2013. The car had nine thousand some odd miles on it. Within the first few days of driving the car, I noticed it was throwing itself into gear. I thought that the car was just low on transmission fluid for whatever reason. I initially asked my family mechanic to see if the transmission fluid was low. He told me that because it was fairly new and because of the warranty I should call Ford because the transmission is sealed and he didn't want to void the warranty. I called Planet Ford in Spring and they asked me how long I had the car. I told them it had only been a week and the service writer told me I just needed to get used to the car. I was not satisfied with that answer so I called Tomball Ford. The service writer there was much more polite, but all he told me was that it was a manual transmission with automatic features and that is how the car is supposed to run and there was nothing wrong with the car. I did notice that if I was stopped at a red light and the brake was not fully engaged the car would roll back, as well as the difficulty with the car changing gears. Thirteen months after I had purchased the car and was told that there was no need to bring it in I received a letter from Ford saying that if my transmission was shuttering I needed to bring it in for them to repair it and they were extending the warranty. I was past the Texas statute for the Lemon Law, so I brought it in immediately. The first service writer I spoke with at Planet Ford told me that they would have to rebuild my transmission and I would be without a car for at least four to six days, because Ford does not make provisions for the buyers and because it was a Friday, if I left my car it would just be sitting there for the weekend because no one would look at it. So I waited, I called the last week of September to bring my car in for the transmission and I had received another letter regarding the windshield wipers. I spoke with a different service writer who told me that they could get my car in on October 6, 2014 and because they only had one transmission technician he wasn't sure when he would get to my car. We went back and forth for at least two days. He told me that if I needed a rental car I could just put it on my insurance, and get one from the onsite rental company. I explained to him that I didn’t think I should have to put anything on my insurance since I had not done anything to the car but drive it, they built it that way and I was not putting anything on my insurance because they built a faulty transmission and my insurance would go up. He said that he would get me a rental, and back-pedaled and said that if I had purchased the extended warranty they would provide me one. I said to the service manager I didn’t see a need in purchasing an extended warranty on a car that had 9K miles on it when I bought it and it had a 100K warranty on it already, and since the car wasn’t at 30K miles, I didn’t think I needed an extended warranty. I brought it in, and a few days later a rep at Planet Ford told me I could come pick my car up. When I got there they said that they had to replace the clutch assembly, and drive it for two thousand more miles for it to adjust. Two thousand miles later and the car is still doing the same thing and I am having a hard time getting an appointment to drop the car off for them to reprogram or whatever it is they are going to do to fix it.


Dulcey G. said
800 days ago
I have a 2012 Ford Focus, which was purchased August 2014 (used). I noticed a few weeks after driving the car, that it would "jerk" going into 2nd gear (automatic transmission). This jerking became more frequent. Recently, it began shaking and making a loud noise while sitting in a drive-thru. I called a Ford Dealership and I explained to the lady that my car felt like it was stalling and jerking. Her reply was is it shaking? Well yes, but I didn't tell her that. She said it sounds like your transmission. I'm shocked. This car is only 2 years old. I have an appt on Thursday. I also called the Ford Customer Service Line and they gave me a case number and noted my complaint in the system.


Lendsey K. said
800 days ago
Wednesday, July 16, 2014
Lendsey Kersey & Kurtis von Krueger
15822 Pathfield Drive
Houston, TX 77084
832-330-2746
lendsey8@gmail.com

Our experience with Joe Myers Ford of Houston:
To Whom It May Concern:
We bought a 2013 Ford Fiesta about 11 months ago.  Not three weeks into owning it, we had some troubles and the car wouldn’t start. It turns out there was a bad fuel pump that needed to be replaced. While it was being replaced, I was given a Ford loaner to drive for almost a week, while they had the car to replace the fuel pump.

The Transmission has been looked at 3 different times.
The first time (DATE) the service rep said that there was some kind of liquid on some part that makes it not change gears quickly and that they wiped it off and it should be good but that it can come back.
The second time (DATE) they said they reworked the computer and the car needs a chance to “get to know the way I drive” and they sent me away.
The third time (DATE) they looked at the transmission, they said nothing was wrong and that the loud, crunchy, jumpy things I am experiencing are called "normal for the car" and they send me away.  They refused to do anything else and someone higher up in the service department printed out a notice about Ford Fiesta transmissions to assure me that the sounds and jerking I was experiencing was normal
When we receive the survey for our experience, of course we give a negative rating. We did not get a service that we feel we were due and the car does NOT drive as promised. The next time I brought it in for the same issues, our rep, Elaine told me that “we screwed her on that survey and that her job is on the line with things like that – if she gets anything lower than excellent”. Well, sorry, our experience WAS NOT excellent. We are not happy with the way the car drives, it sputters from idle to first gear and is sometimes unsafe when you need to turn into oncoming traffic. But we were told it was all in our heads and even that we should learn to drive it differently.
Last Sunday, July 13, 2014 I was driving down FM 1960 near Champion Forest and I hear some noise under my vehicle. I did not run over anything in the road. But It sounded like I was dragging a can of paint behind my car. I quickly pull over to investigate and see that something is hanging down from the bottom of the car, near the back axle.  I now have it towed to this Joe Myer Ford dealership because I assume it is a warranty issue and I bought my car from there. Monday and Tuesday go by before I hear from the service rep who says that something that I ran over hit the charcoal filter and mangled it. Well, I tell her that I did not run over anything and she says that there are scratches under the bottom of the car that prove otherwise. I don’t think scratches prove anything other than there were scratches at some point but they may not have happened in this instance. The charcoal filter is small and way up in there. If something were to pull off 6 spot welds it would have damaged other things too. It is just as likely that the spot welds were faulty. When I don’t give up, the rep tells me that “it WILL NOT BE covered under the warranty” as it is not a workmanship issue or faulty item”. I even called and spoke to the mechanic and he said “it isn’t likely that the spot welds all failed”...it isn’t likely, but it isn’t impossible. The rep ends with, “$650 to replace this charcoal canister. Do you want me to order it or not.”  


Lendsey K. said
800 days ago
Wednesday, July 16, 2014
Lendsey Kersey & Kurtis von Krueger
15822 Pathfield Drive
Houston, TX 77084
832-330-2746
lendsey8@gmail.com

Our experience with Joe Myers Ford of Houston:
To Whom It May Concern:
We bought a 2013 Ford Fiesta about 11 months ago.  Not three weeks into owning it, we had some troubles and the car wouldn’t start. It turns out there was a bad fuel pump that needed to be replaced. While it was being replaced, I was given a Ford loaner to drive for almost a week, while they had the car to replace the fuel pump.

The Transmission has been looked at 3 different times.
The first time (DATE) the service rep said that there was some kind of liquid on some part that makes it not change gears quickly and that they wiped it off and it should be good but that it can come back.
The second time (DATE) they said they reworked the computer and the car needs a chance to “get to know the way I drive” and they sent me away.
The third time (DATE) they looked at the transmission, they said nothing was wrong and that the loud, crunchy, jumpy things I am experiencing are called "normal for the car" and they send me away.  They refused to do anything else and someone higher up in the service department printed out a notice about Ford Fiesta transmissions to assure me that the sounds and jerking I was experiencing was normal
When we receive the survey for our experience, of course we give a negative rating. We did not get a service that we feel we were due and the car does NOT drive as promised. The next time I brought it in for the same issues, our rep, Elaine told me that “we screwed her on that survey and that her job is on the line with things like that – if she gets anything lower than excellent”. Well, sorry, our experience WAS NOT excellent. We are not happy with the way the car drives, it sputters from idle to first gear and is sometimes unsafe when you need to turn into oncoming traffic. But we were told it was all in our heads and even that we should learn to drive it differently.


said
798 days ago
Ford Fiesta - feels like it's about to stall, vibrates and grinding noises. Ford updated the computer but would not replace the clutch despite it having an open recall notice. Noises seem worse now.


said
797 days ago
My problems have been similar. Water pump had to be replaced as car was overheated and warning light told me to pull over. On my way to work, total pain. The tranismission, I've been told, is much like a standard and it is supposedly 'normal' that it bucks between low gears. However it only does this some of the time, so how is that normal? Also, it sucks in the cold weather. The brakes squeal, and the entire car rattles. So what's up with the class action suit? Is it ongoing, does anyone know?


said
797 days ago
What are we going to do? Lemon Law? Has anyone been successful?

http://www.law360.com/articles/621530/ford-escapes-class-suit-over-defective-power-steering


said
797 days ago
Having the same issue with a 2013 Ford Fiesta. Still under warranty, Ford refuses to service the vehicle to correct the issue.


said
797 days ago
I recently purchased a brand new Ford Focus for my granddaughter and she has been driving her car 50 miles per day to school and back and she has been so stressed out wondering when she will be left stranded. On day one my son in law drove the car and he just about vomit when he noticed the gears grinding as you would decrease speed coming to a stop (supposedly it was normal during the "brake in period" said the dealer the next day when we called) as you turned the wheels would screech like one of them or both where locking up as you where turning and giving it gas. It kept getting worst and as we expressed our concerns the dealer finally told us that there was a recall in place and that we would soon have an appointment to bring the car in and get it fixed... Its been well over 2 months and the car is not getting any better, It makes loud sounds while accelerating and decelerating has trouble down shifting and up shifting. We bought this car new thinking it would be a safe car for my granddaughter up until now I am disgusted with FORD I feel like I bought a Chinese product, can't get straight answers or the car repaired. FORD needs to be held accountable ASAP!


said
796 days ago
7500 n elmhurst rd


said
795 days ago
I have a Ford Focus 2012 that is barely at 30K miles. I took the car into the dealership twice as soon as I noticed the grinding and issues with shifting gears. The dealership reset my computer and also told me this was normal. I don't understand how a vehicle that runs this way could even pass inspections. I am now taking it again to a new dealership to address the SAME issues. I'm concerned for my safety when it stalls. It has recently started to jerk when making turns and this really worries me in timing out my left hand turns. It's time Ford acknowledges this issue and takes responsibility for their faulty transmission. I will NEVER support Ford again and will encourage every friend, family member, and stranger to stay away from Ford vehicles.


said
794 days ago
I have a 2013 Ford Fiesta Titanium, purchased brand new at Russ Milne Ford in metro-Detroit. It has had the shuddering, skipping, slipping transmission - clutch issue since the first 3,000 miles. It has 39,000 miles now. It is 2 1/2 years old. I am waiting for parts currently to have the clutch assembly replaced. I had it re-calibrated/reconfigured once already. It now is finally over the limit of what the specs are that allow for them to replace the assembly entirely. They tell me it will not strand me anywhere. I still worry about this. I will never purchase a Ford product again, this has tainted my faith in them, and their ability to service my vehicle properly. This should have been, and should now be a RECALL!!! I should be in a loaner vehicle until the parts are available, as GM has done, and FORD and other companies have done in the past with safety recall issues. This is ridiculous. This is the second time, and you can bet if it occurs afterwards, I will be suing under the Lemon Law in Michigan!!!


said
794 days ago
2045 Mount Diablo St
202, Concord, Ca 94520
2013 Ford Focus Titanium
I drive for Uber in San Francisco, Ca. Transmission dies on hills and I have taken it to Ford last year and now in February 2015. They claim that there is no probelems


said
794 days ago
I've been following these comments, and many of them relate to my experience. I realize there is a class-action going on but does anyone know if the Attorney General has been notified of these issues? It seems to obvious that a recall is in order. That said, my transmission problems have abated for some reason, and I'm having fewer issues. I did have to replace a defective water pump, the car was so over-heated that I had to pull over....but the dealership in Jamaica Queens gave me a loaner no questions asked. After pretending to work on it for 3 days and doing nothing, and after I told them I would be contacting their central office. This thread alone seems to provide enough evidence for the Attorney General to consider action.


said
794 days ago
I bought a used 2012 Ford Focus with less than 20k miles in May of 2013. I noticed slow speed surges and shuddering within the first couple of months of purchase. Several months later, at around 70-75k miles, it started delaying shifting gears. One day in mid-February, 2015, the car progressively lost gears, as it quit shifting into second, then fourth, then sixth gear; finally, it also lost reverse. I barely got it back to my house and haven't been able to drive it since.


said
793 days ago
i have a ford fiesta 2013. i have taken my car back to the dealership many times about the 'shudder'. the first time they replaced a clutch part and even though the paper said that it might require a 300 mile 'break in' period, the dealership said that it might take 1000 miles. after 1000 miles i contacted dearlership and brought car in and after a test drive they said that it was "an accept amount of shutter" and "that ford is aware of this problem, and that there is an accaptable amount of 'shudder' and an unacceptable amount od 'shutter' and mine still registered as acceptable". it is not! i found this site before calling the dealership AGAIN! now what?!!!


said
792 days ago
having transmission problems, stalling, not accelerating, stuttering, does not do it consistently enough for dealer to see. it is intermittent since first month of ownership,, 2014 focus S


Jamie L. said
792 days ago
My 2012 SEL Focus died in traffic again tonight - this is the second time now. Tonight it was by a busy intersection near downtown Vancouver. When coming to a stop, the car starts to shake, the gear indicator flashes randomly and quickly between several gears, radio cuts out, rpms drop, no accelleration, just nothing. Won't start again, but if left off for 5 min it'll start back up. Not ideal when in an intersection by a hospital. Last time it happened, I took it in. They checked it over, couldn't find an issue. They said all was good. Left the dealship feeling doubtful, but everything was fine for 2 months. Then it happened again today.

This is my first car - I took transit for over 20 years, and finally treated myself to a brand new car. I spent a lot of time looking into it, and felt it was a good and safe car.

While generally I've really liked this car, it's put me and my family at risk twice now. I no longer feel safe in this far.

Ford - I do not want to die in this car!

It's back at the dealership tonight - funny enough, it was there earlier today. Less than 4 hours out of the shop and it's dead in the street. I was told to keep an eye on it when we left the dealership. Instead I was busy watching cars dangerously swerve around my dead car in the middle of the street. Ford - please help me!


Greg H. said
792 days ago
I have a 2013 Ford Focus, and I won't write a book, but let me just say I have exactly what everyone else is claiming with their Focus Transmissions. I have had trouble since buying it new, and I have been to the dealer many times complaining about this problem. I have heard all the excuses and even told don't worry it's under warranty. Nice, but it's my time wasted dealing with this problem over and over. Also heard it "With in Normal tolerances" .
I did all the same, called Ford (Waste of time), filed a claim with the BBB, (Waste of Time), then I filed a claim with the Florida Attorney General under the Lemon Law. Ford complied and requested a last repair attempt. They sent their field engineer down to inspect it, and he didn't even have the courtesy to speak with me. Ford called and said my car was ready for pickup and when I got there I asked to speak with the engineer. They said he left. Bottom line from the Ford Engineer "Operating within normal Tolerances". I followed through to the Florida Attorney Generals office with the Lemon law procedure. My case was reviewed, and they agreed to hear my case. I am scheduled for a hearing on March 12th, 2015 in Fort Myers Florida. I will update after the hearing.

I also have some information from someone at Ford (Transmission expert) that is too long to share on here, but if you email me at greg@windoshield.com I will send a letter that I have written with what I was told.


Gina V. said
791 days ago
I bought a Ford Focus in August of 2012. We have had so many issues with that car. Everytime we took it into the shop they gave us the run around. First is was a tire. The second time was 3 months after I bought the car. I couldn't get the car out of park. The mechanic said that they do that sometimes. Had to replace 2 wheel bearings. Jan 2014 the car started skipping and jerking, hesitating. Took it to Crown Ford in Fayetteville, NC and they told me that the TCM module was bad which made the clutch assembly go bad. The mechanic said that it was not under warranty and the cost was $3000.00. So I asked him if this was normal and of course his answer was not at all. Of course he would say that. So I left my car at the dealership and told Ford Motor credit to pick it up. I will NEVER buy a Ford again.


Dena F. said
790 days ago
I have a 2013 Ford Fiesta that I purchased in November 2012. It has the same transmission issues as others here. Grinding noises, shuttering, no acceleration and so on. Also the engine light will randomly come on when its acting up. It doesn't consistently act up but when it does it is very scary. The car is ccurrently at the dealership for a 3rd time. First time was a software update, second time they replaced the gears in the automatic transmissions and now this time who knows what they will do. The service people have been very kind to me but at this point I am beyond frustrated with this car. I have always been huge fan of Ford my dad owns several model A's and all our tractors are fords. This car when acting up is just plain completely unsafe.


Janet S. said
790 days ago
We purchased our 2012 Focus in Nov. 2011. I heard a grinding noise the following year but my husband thought it was nothing. I took the car into a local service shop for a routine oil change, where they found some broken clips and, after numerous rides with the mechanic and having the wheels removed, the transmission was a lemon. The mechanic told me about an extended warranty, for which I found an explanation on the Ford Owner website under Field Service Action Number 14M01; FSA Transmission Clutch Shudder/Transmission Input Shaft Seal Warranty Extension. Ford made no attempt to contact us with this information. We took the car to the closest dealer's service department, where they informed us that this part was on National Backorder! They still haven't gotten the part after 5 weeks. What's got me angry right now is that I contacted Customer Service at (800) 392-3673 as well as the resolution area at (866) 436-7332. I asked that I be reimbursed for the charges of $54.00 that the local mechanic charged to find this problem. I'm convinced it would not have been discovered until a total transmission failure (possibly including an accident and potential death) had this third party mechanic not been persistent in locating the real problem. Now, I'm reading many of the incredible number of complaints from Ford consumers on this same issue. Some are saying now that the part has been replaced but the transmission problems (slipping, grinding, and so on) are the same or worse than before the work was done. I want to join a class action lawsuit if possible under the Lemon Law.


Rene R. said
789 days ago
2012 Ford Focus, *** Danger this car almost got us killed, we bought it at a dealer ship preowned @ 54000 miles, two days later it went straight to the dealer into the shop, we are very faithful people, but the car sat there for three weeks they just could not fix the transmission finally they installed a whole new Assembley, but 29000 miles later yes it's in the shop for the very same thing, and yes you guessed it, I can't get Ford or the dealer to help at all, so now we are stuck buying for this car and it sits there, we are scared to drive it any more. What can I do now who can help us.??????????????????


Steven G. said
789 days ago
I bought my 2013 Ford Focus se hatchback two weeks ago and am afraid to drive it due to the transmission grinding, stalling, shuttering, and feeling like you will lose control during takeoff at a stop light or low speed driving. I like the car but the transmission problems outweigh everything else.


Antonio J. said
788 days ago
I am having the same issue with my 2014 Focus. It stutters when I take off from a stop and grinds really bad when turning. I am concerned that this transmission will fail. I have been waiting for parts to come in for two months and Ford tells me that this is not a safety issues.


Stephanie L. said
788 days ago
I bought a NEW 2014 Ford Focus Mike Ferrell Ford WV with approx. 200 miles on 10/22/2014, on 10/23/2014 I immediately experienced problems. I am having the same issues as everyone else. Had a bouncing in rear end, called the dealer "was told to drive it more than likely flat spots on tires" so I did. In the mean time I started having rapid acceleration, hesitation "bogging down", and erratic shifting, rough idle and from reverse or drive once foot off the break I can proceed up to 10mph without touching the gas. I called the dealer again to express my concern, made an appt. to take it to Moses Ford in Saint Albans WV. The day before my appt. I was sitting at a red light on a step hill, on green light of course I proceed to give it gas and the accelerator stuck, I ended up hitting a curb to help stop me, it busted the front tire. Road service changed my tire and put the donut on it, the following morning Dec. 12,2014 I went to Moses Ford WV for my appt. upon check in I was refused a rental, so I proceeded to contact Enterprise for a car for the day to go to work and back. Once I arrived to enterprise 5 mins down the road I was called to come back to Moses that the Tech was involved in an accident with my car. OMG really!!! So I go back and deal with all that mess, the body shop rushes my car in to replace the bumper, done a horrible job. Week later they call to tell me my car is ready to pick up, I asked if it was finished at the service dept. they had No clue why it was even there 3:30 pm, so it goes to service, 8am following morning a get a call from service my car is ready, I was told they couldn't find anything wrong with it. And I had to take it to purchasing dealership to have tires checked (4hours away). I asked if they were going to compensate me for the loss of value on my car "car fax" now on a new car "pretty much told me to jump in the river" to put it nicely. They also told me to NOT to EVER bring my car back there. I take it to a local tire dealer 12/26/2014 who carried Continental Tires, Road forced balanced and failed, Mike Ferrell Ford refused to replace the tires or purchase new tires. I had to buy 4 New tires on a car I've only had approximately 2 months. In the meantime I drive to SC for the holidays and on the way back the I set the cruise for the first time and you would have thought I punched the gas pedal all the way to the floor. Scared the crap out of me since my child and elderly mother was in the car with me. Around the first of January I contacted Ford Motor Company about the car and told them the situations I am having and something needed to be done immediately that I did not feel safe driving myself or my child in the car. All the while time goes by trying to get a return phone call and a case number, once I was assigned a case # a lady finally contacted me, I simply told her my case and the problems. I told her I would like for Ford to buy the car back so I can get a SAFER and RELIABLE car. I was told Ford will NOT buy your car back!!! So I giggled at her and said so Ford would rather spend millions on transmission problems and possibly death suites than to quickly eliminate a problem. Of course no answer on that statement. She proceeded to tell me "let me do some investigation and get back with you" I said sure no problem. weeks go by. The other day I get out of the car and radio stays on even after I set the alarm / lock the doors. Its now March 1, 2014 and my car is now in the shop, for all the problems with this car at Bert Wolf Ford in Charleston WV, the guys are very nice, but has stated to me that this is a common recurring thing with this model car and telling me they will do a computer update and then I have to drive it 1500 miles to see if that fixed the problem, that's Ford Motor companies policy. Then I was told just for their shop at the present time there is 50 people ahead of me waiting on a transmission rebuild for the same problem and it still doesn't fix the issue. So I am like everyone else, paying way to much for a car that is not worth the weight, metal and plastic this car is made of. I am on limited income and credit, so I cant just trade this car in for a better car, I already used my clear title trade in on this car.


Kirsten B. said
787 days ago
Having this very problem. Customer care is saying that this is "normal." Right now I can't even trade the car in with other car companies because they are aware of the problem, will only pay $7500 while I am $14,000 in debt on the car (negative equity).


Eric B. said
786 days ago
My 2012 is going into the dealership next week for the same major hesitation in the transmission when driving. Head mechanic at the dealership went on a test drive and said it was a "clutch slip" in the transmission.


Tammy H. said
784 days ago
My Ford Focus 2012 transmission slips and grinds! The panel reads Transmission is overheating. Shut down engine! I have had the car in the shop twice in last year.


Tammy H. said
784 days ago
My Ford Focus 2012 transmission slips and grinds! The panel reads Transmission is overheating. Shut down engine! I have had the car in the shop twice in last year.


Roger B. said
784 days ago
2014 Ford Focus SE, Transmission has not felt right for the past few months. This winter I have experienced Slipping and harsh shifting. its like you step on the gas and the car thinks about moving then shifts harshly. Have not had a chance to schedule service yet.


Nawal A. said
784 days ago
I have a 2013 Ford Fiesta that has been causing the same problems since I bought it and it is ABSOLUTELY a safety issue! Sometimes the car will not even respond. Otherwise it stutters, shudders, jerks, and takes off sometimes without my wanting it to.
I'm glad to see something is being done about it.

It's a real shame to, I liked Ford.


Jacob E. said
783 days ago
We have a 2013 Ford Focus with the same issues mentioned by everyone else. The car consistently feels like it going to stall, then is jerky. My wife bumped a car at an intersection in front of her, and I am positive that the transmission setup is what caused it as the car consistently lurches forward.


John G. said
782 days ago
@36000 miles and have started hearing noises that sound like the car is draggig tin cans under hood, transmission shift funny in low gears after car gets warmed up, also sounds like a car with bad cb joints. Car has not been abused and oil changes have been done on time.


Darla R. said
782 days ago
Purchased 2014 Ford Focus in May 2014. Especially last 6 months have had problems with transmission. Was going up a low grade hill on 5 lane highway 270. Started to move to left lane and car began to sputter, shake and literally stopped after I had started to switch lanes. Took foot of gas peddle and pressed down on gas a second time with same results except the engine sputtered and died. I was VERY lucky I was not hit by another car. I am very unhappy with this vehicle and am not comfortable driving it any more. I am suppose to drop it off at dealership Monday morning.


luis r. said
781 days ago
2012 focus taken on Oct 2014 to dealer for a recall on the transmission, after repair the transmission went downhill, making a lot of noise up hills during accelerating in 1st gear, dealer refused to admit problem, today I am walking; transmission goes to neutral even when driving.


paul v. said
781 days ago
2008 focus coupe. Revs to 4k rpm without moving in reverse. Such a shame they couldnt fix these.


Jen F. said
780 days ago
I purchased a 2011 ford fiesta when it first came out, and driving it over the years I noticed that at certain times when I pushed on the gas my car would jump or lurch forward. This past year it kept getting worse but I assumed it maybe was something that I was doing, possibly pressing on the gas too hard. A few weeks ago my car started making a grinding noise when I accelerated and it had to switch gears. In addition to that even when my foot was not on the gas it was making a clunking noise. I sent it to a family friend to take a look at, but before he could take a look at it I got a letter in the mail from Ford about their faulty transmission and took it there under the impression the issue would be fixed. I was told however that three parts had broken off in my transmission and it would not be covered under their letter. I also spoke with the mechanic himself and he relayed to me that this is the third car in the past two weeks with the same transmission as mine with the same exact issue as mine that he has seen. Ford is refusing to take claim that the broken pieces have any correlation with the problem in the letter that they sent me, however I believe otherwise. I believe that if I knew about the transmission issues, and my transmission was checked each time I took my car in to get serviced this problem would not have escalated as it did. Not knowing much about cars I was not aware that the movements my car was making were abnormal, and if I had known about the transmission problems prior to this time I would have had it addressed. My car is only four years old, and to have three parts broken in my transmission seems a little extreme.


Cynthia W. said
780 days ago
This is yet again, another Ford Quality issue that is, has and will continue to cause serious potential for accidents. There is NO excuse for this many quality and unsafe driving conditions, and Ford continues to build and sell these unsafe vehicles with no consideration or ramifications.
What does it take!!!! Catastrophic accidents and potential deaths to get any accountability.
I am a mother of two daughters who I purchased each a Ford Fiesta under the "college reward" program Ford offers. Now I pray everyday my girls stay safe until these cars are fixed by FORD (good luck with that). I guess my only option is to sell and lose thousands of dollars because of the decreased value due to the recall quality issues.

Someone, please help!


Warren v. said
779 days ago
I have a Ford focus 2014 am waiting for the third clutch to be replaced. I am not sure what recourse I have. The dealership has been nice;but this is ridiculous. Does anyone know what I should do?


Warren v. said
779 days ago
I have a Ford focus 2014 am waiting for the third clutch to be replaced. I am not sure what recourse I have. The dealership has been nice;but this is ridiculous. Does anyone know what I should do?


Warren v. said
779 days ago
I have a Ford focus 2014 am waiting for the third clutch to be replaced. I am not sure what recourse I have. The dealership has been nice;but this is ridiculous. Does anyone know what I should do?


Andrew C. said
778 days ago
We have a 2013 Ford Fiesta. At 40,000 miles, it started stuttering and did not accelerate well from a stop. We brought it in to our Ford dealer. The technician said when he drove it he thought it was going to stall, it shuddered so badly. They replaced the clutch and seal with a new, teflon seal. This was October 2014. Four months later, the problem returned, and is just as bad, if not worse. We have a call in again to see what our options are.


Lindsey S. said
778 days ago
I literally just pulled my 2012 Ford Focus(68,000 miles)off the dealership lot not 5 hours ago and it's already having problems with shifting smoothly into 1st and 2nd gear. It's heaitating then jumping into gear and there is shaking during this whole process as well. If the dealership was still open,I'd be making some unpleasent phone calls. This is ridiculous. If THIS many people are having the same problem the car should simply not be on the road anymore or Ford should have sent out a recall. No wonder everything made in America has a pathetic reputation.


Kristine L. said
778 days ago
I am having the exact same problem and every time I take it to a Ford dealer they tell me that "diagnostics isn't coming up with any problem". I am at my wits end!!


Kevin M. said
777 days ago
I purchased my 2012 focus sel 5door April 2014 with 17k miles on it. About a week after purchasing it I noticed it shifting funny so I took it in and it needed to be "flashed reprogrammed" so that worked for a few days and then a noise was coming again but from the ax compressor. That needed replaced. Sontheybreplaced it. Then went back in for tra mission shifting grinding noises. They replaced my clutch. Made few noises after its replacement but they said I needed to wait 1000 miles Sint could be broken in. During that time I took it in because now my navigation stopped working. So they reset all the sensors and during that time they said they fried them all. So each time I've been without a car for 1-4 days of course a rental car provided but I'm out of pocket for their insurance. Then my clutch needed to be taken part to cleaned so theybfried but it was replaced then too and they noticed my water pump had a leak. They replaced it then too. At idal my car makes a vibration misuse which happens to be the motor mouth not aligned correctly. Well they can't seem to get it right because I yet again just picked my car up for the problem Tuesday and Wednesday as I was pulling from my driveway which is 4 miles from ford it started making the damn racket again. I called the dealership and I think by now they absolutely hate me and I was told it would make a vibration noise and I about came unglued. Not only has my car had all this done to it my control arms were replaced. My car only has 36k miles ya 36 k and now out of warranty for anything other then navigation sync and transmission. I've had to take off from work every single time intake my car in and pick it up. I'm to my wits end with this car and feel taken advantage of. For should buy it back because I can't trade it in without loosing 14k (payments made and doe payment and what I'd be upside down on my loan)

I'm just fed up. It needs to go back in next week for yet again same damn issues. In so done.


Joe S. said
777 days ago
I have a 2013 Ford Focus SE. Very slow uneven shifting, jerky in first gear and always feels like it wants to stall. Horrible they say nothing is wrong everytime. Thanks Ford for the great car I am paying on!!!!!


Doug W. said
776 days ago
I purchased a 2012 Ford Focus SE in late 2012. Constant transmission problems just as all the others. Solution, took bath on the trade-in value and bought a VW Passat TDI. No regrets!!!!
Too bad, I thought Ford really had some good products


stevie s. said
775 days ago
I purchased a 2013 ford focus se July 1st 2013 with 15 miles on it. After three months my car started to stutter every time I would accelerate. Then a year after I've had it I started to hear a random clanking. I don't have the money to really buy a new car, I still am paying on it. I can't even pay to have it looked at or fixed. My mom says that I have a 100,000 mile warrenty and that they should look at it for free but I work A LOT so I'm unable to get it checked.


Lorie L. said
775 days ago
I purchased a 2014 Ford Focus in January 2014. It has 8600 miles on it. We noticed that the car doesn't accelerate quickly. It tends to get stuck in 1st and 2nd gear when attempting to merge, which has been dangerous on more than one occasion. My husband has a 2001 Ford Focus. For the model, his car has more get up and go than my newer car. We assumed it was an issue with the "Flexfuel" feature. It's an automatic transmission and rolls backwards when you attempt to accelerate on an incline. We've gone to the same mechanics for years, and they have no idea why this happens. I'm looking into trading in this car for something more dependable.


Lee W. said
774 days ago
I've been a life-long Ford supporter and buyer. This is my last. The horrible build quality and multiple issues has turned my from them forever. Can't wait to sell this garbage car and be done with them.


Bob N. said
772 days ago
I purchased my 2014 focus from Enterprise rental car, with 30.000 miles. The transmission is very jirky now with 35,000 miles. The dealer has ordered me new clutches to correct the jerking. After seeing all the complaints, I don't think they will fix the problem.


Andrew R. said
772 days ago
I purchased my 2012 Ford Focus in April 2012. The car has been plagued with Transmission related issues after a few months of ownership. Everything from numerous Service Bulletins, to clutch plate repairs, computer flashes and reprogramming to the latest Transmission Control Module failure that could have been fatal. Ford denies that any of the issues are related but let's face it, all these problems are not independent of each other. How can one be sure that seal issues causing transmission fluid contamination didn't cause pre-mature damage to other parts which later failed. I think the occurrences of my problems happen before most other owners and before Ford knows what to do because of the date and mileage of my car (Apr 2012 purchase and 111,000 miles). On most occasions, my local Ford dealer has to get on the phone with engineers to better understand the problem and how to fix it. I am fed up with a car that isn't even 4 years old yet. The service foreman admitted to me today that if it was his he wouldn't waste money fixing it. The car today won't run and needs a major transmission repair. Its trade in value with an inoperable transmission is $4K, much less than what I still owe.


Mike E. said
770 days ago
Bought the car used with 18K miles. Transmission did the same as all others on this post. Took it in, clutch replaced and re-programed ECM. Car greatly improved in shifts, no shutter and takes off great. However, there is a terrible Vibration at idle that is jaw rattling. When stopped fully, the idle drops to about 800RPM and the whole car vibrates at about 60 Hertz. Taking it back in.


Chris C. said
770 days ago
I just bought a 2014 Fiesta SE from a local Ford dealer out here on Long Island. Car has less than 40k on the clock. I traveled out of town almost immediately after driving it off the lot, which took at least 2 days driving time out from the just about 7 days I've owned the vehicle.

Earlier today, I feel the transmission start jerking around before it gets out of first gear. Progressively throughout the day, it's moved into also hesitating and sputtering when shifting into second as well, and there are noises coming from the front end upon acceleration.

I have yet to contact the dealer where I bought the vehicle, as I didn't have the time to do so today. I will be contacting them tomorrow, and hoping they make good on this as I like the car, but I'm not looking to deal with this issue for an extended period of time.


Anya S. said
767 days ago
I bought my 2012 Ford Focus Titanium brand new and right away I notice the lag in power. The transmission would make a scraping noise when shifting from first to second gear. Also, there is a shattering noise when driving at low speeds. Ford has replaced the clutch last year and now the car does not lag power, but the other problems remain. I am currently working with Ford to get it fixed or to replace a transmission, but I don't have my hopes up.


Cheryl P. said
766 days ago
I own a 2012 Ford Fiesta I have 19,500 miles on it complaint is loss of acceleration. I stopped and started to go and my car just sat there I was almost T- boned felt like loss of power and when I stop on a hill at a traffic light I have to keep pushing the gas as it rolls back so now am scared to drive this car


Sarah J. said
765 days ago
Bought a used 2013 Ford Focus last months. Within days my vehicle began to shake at low speeds and now I hear a grind. Turns out Ford is repairing these but have not yet called it a recall. I bought this vehicle from Hertz and they state on there website "Hertz Vehicle Recall Practices



It is the policy of The Hertz Corporation to not rent or sell vehicles that are subject to a safety recall. Recalled vehicles on which an interim repair, as authorized by the vehicle manufacturer, has been completed may be rented or sold. Once Hertz receives notification from the vehicle manufacturer regarding final repairs, the required work will be completed promptly." Apparently I am stuck in a loop hole. Hertz claims to have not known about the shudder problem. I only found out when I ran a vehicle report the Ford sync site gave me this message "There are safety or emissions recalls for your 2013 Ford Focus at this time.
Please contact us at anytime if you have questions regarding safety or emissions recalls.
Notice #: 14M01
TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION
A recall is an action by the Company to remedy a safety or emissions related concern related to a vehicle defect or other legal requirement. It may require that you return your vehicle to the dealer for service." As you see it says "recall" but the ford dealer stated it is not yet a "recall". I am so annoyed. I am glad Ford is fixing these but Hertz should be responsible considering they have fleets of Ford Focuses you can't tell me they did not know about this problem. I took my car to the Ford dealership and the part is 8 weeks out. When I asked if my vehicle was "safe" they would not answer me directly. Meaning NO it is not :(


Nicole P. said
765 days ago
Bought my 2014 Ford Focus brand new in 2013. My car has been shaking and grinding since the first week. I was told it was normal as well. Now my check engine light just turned on today. Definitely going to have to take my car to Ford this week.


Meagan L. said
764 days ago
My 2012 Ford Focus is at the mechanic for the 3rd time fixing my transmission. The first time, Ford, denied there was any problem with my transmission. The second time, I was driving my car up a hill when an emergency warning message came on saying my car was overheating. Both of these issues happened in 2014 approximately 6-9 months after I purchased the car. My car is currently in the shop because the transmission control module failed. Thankfully, I was driving on a side street when my car lost power and I could not get the car to accelerate. Ford said they are fixing the problem, but I highly doubt this will be the end of my transmission problems.


Cheriette v. said
762 days ago
I bought my Ford Fiesta in 2011 and below you can read the email to my dealer this year. These are the problems that I have with my car, plus recently the transmission that is breaking down, but I don't know because:
- here on Sint Eustatius, Dutch Caribbean we don't have a Ford dealer, the mechanic here cannot update my car because Ford only assigns their mechanics.
- The dealer on Sint Maarten has a computer to update my car, but are not coming to my island because they want a diagnose first. This is not possible without a computer. I'm walking around in circles.

Some time ago I have contacted you about a malfunctioning ac from my Ford Fiesta 2011.
I've had to wait with this problem because no mechanic on this island was able to identify the problem.

In the mean while (December) the water pump broke down, which resulted in completely changing it and it nearly broke down the whole engine.

Now a new problem came up. The right hand rear passenger site door does not close anymore, which resulted in a dead battery. In the link you can read that this is a fiesta problem and the dead battery as a logical result.

http://www.carcomplaints.com/news/2014/ford-fiesta-door-latch-investigation.shtml.

I cannot drive my car for obvious reasons like safety and dead battery.

Now my concern is great. My car have had and is having the following problems:

- steering column replaced due to premature wear (by your mechanic)
- malfunctioning of ac (up to now)
- Water pump failure (replaced by local mechanic)
- door lock malfunctioning (at this moment, since today)

What I would like you to do is write a report/complaint about my car, since my car has been bought at your company. According to the article the lock is under investigation and I think it is best to report such problems, in case of other persons that are dealing with the same problems and recall issues.

This letter did not solve anything and still my car needs a new transmission.


James H. said
762 days ago
I've had my 2012 Ford Focus sFe 45,000 miles for about 2 months and right when I got it as it would start to accelerate from a stop it would hesitate and act really jumpy. I took it to the dealership and they reset the computers and it fixed that problem to an extent. It still is a little unpredictable and has trouble changing gears at times. Another problem is when trying to start the car i'll turn the key and it'll delay ignition for about 2-3 seconds. Today while driving on the highway the engine shut off, the intrument panel flashed and the engine light came on. I pulled over and turned the car off and tried to start it multiple times. The car would not start but it would make a noise like it was trying to turn over. After about 20 minutes i tried again and the car turned on. I drove it about 15 miles and it happens again. It started back up after about 1 minute. Then drove it about 2 miles and it happened again.


James H. said
762 days ago
I've had my 2012 Ford Focus sFe 45,000 miles for about 2 months and right when I got it as it would start to accelerate from a stop it would hesitate and act really jumpy. I took it to the dealership and they reset the computers and it fixed that problem to an extent. It still is a little unpredictable and has trouble changing gears at times. Another problem is when trying to start the car i'll turn the key and it'll delay ignition for about 2-3 seconds. Today while driving on the highway the engine shut off, the intrument panel flashed and the engine light came on. I pulled over and turned the car off and tried to start it multiple times. The car would not start but it would make a noise like it was trying to turn over. After about 20 minutes i tried again and the car turned on. I drove it about 15 miles and it happens again. It started back up after about 1 minute. Then drove it about 2 miles and it happened again.


Daniel Y. said
760 days ago
I bought my 2014 Ford Fiesta SE new about 15 months ago. I noticed the shudder when the transmission shifted into 1st and then again in 2nd gear from a complete stop also. I brought my car to the dealership for regular maintenance and explained the problem. They told me I would have to wait a couple hours, but they made no mention of what appears to be a very commonplace problem. I wouldn't have known better, but after a 2-hour wait, the technician came and said he noticed the problem but there was nothing he could do. He wouldn't say anything, kept looking around for his manager, and gave me one word answers. I finally pried out that it was a transmission error and that it was common to all Fiestas and Focuses. They still wouldn't tell me what the issue was, but to bring it in during the week for their transmission expert. Now I'm noticing a lot - the car lurches back and forth while switching gears, there's uneven acceleration at random times, and the car just won't go from a complete stop without shaking and slowing down at the wrong times.


Mark N. said
760 days ago
2007 Ford Focus will not shift into 4th gear. 1, 2, and 3rd gears work fine. It will just rev at very high RPM when it is supposed to shift into 4th (overdrive). Max speed is 35 to 40 mph. Very dangerous, happened to my teen age son when getting onto the highway.


Mark N. said
760 days ago
2007 Ford Focus will not shift into 4th gear. 1, 2, and 3rd gears work fine. It will just rev at very high RPM when it is supposed to shift into 4th (overdrive). Max speed is 35 to 40 mph. Very dangerous, happened to my teen age son when getting onto the highway.


Alta G. said
759 days ago
2013 Ford Focus automatic transmission purchased brand new. Very low mileage as it's our daughter's car & she only uses it to get around her college area. Car slipped out of gear, brakes would NOT work & she coasted into oncoming traffic this past Friday. Car has been into dealer twice now for this issue!


Dori M. said
759 days ago
I bought a brand new 2014 Ford Focus SE Hatchback last February with 19 miles. At 100 miles the whole Brake assembly unit had to be replaced as the brake light on the dash wouldn't turn off or the error light. After having the car and providing a rental I got it back only to have the brakes barely work. They told me air was in the lines and it eventually worked its way out. At about 5000 miles I received a transmission overheating message that said to pull over and turn the car off. It did this 3 times. Back to the shop all day to only be told nothing was wrong. Shortly after the car started to stutter when taking off. It progressed into stuttering every time I take off from a stop or when sitting in traffic. It now throws you and then stutters and also makes a grinding sound. When you turn left or right it makes a sound like crushing aluminum or gears grinding. Its getting worse and so is the bogging down. Called the dealer to be told it could be up to three problems but they need the car from opening to closing to diagnose. If it is the clutch they said its about a 6 month wait. If its a transmission replacement they will have it for about 2 weeks and will only cover a rental for 2 days. Really Ford!!! Thus is a brand new car which you had no problem taking my money up front for. Now you can't back your product. I will not let this rest. It must be fixed immediately. This is dangerous and unsafe. My teenage daughter relies on thus vehicle.


Carla M. said
759 days ago
I took my 2013 Ford Fiesta back to the dealership where I purchased it almost 2 years ago. Today was the second time I took it in for a transmission problem. When I start to accelerate from a stopped position, it starts jerking and joking. Yesterday my car jumped and cut off and then back on as I was making a left hand turn on to a busy street. When I got to the next red light, it would not shift down when I put the brakes on. The service advisor told me this is how this transmission will do. He said it is sensitive to the weather. When the weather changes the transmission has to adjust & this will cause the changing of the gears sound rough. He also told me because I live in a neighborhood with a good many hills, I will having the jumping problem because this transmission was not designed to be driven in neighborhoods with hills!


Monica G. said
759 days ago
I bought my 2012 ford focus on October 2012 and my car only had 200 miles on it, from the very beginning i noticed the hesitation on the car and just thought that it was me and getting used to the car after a few month of owning the car I took it in for its first oil change and notified them of the problem and upon picking up my car from its regular oil change i was told that there was nothing wrong with the transmission but that they had gone and restored it back to original factory setting. A few weeks later i stared to experience the same issues and so did my brother and boyfriend and I explained to them what the dealer had said. 2nd Oil change was due and once agin I took it in to the ford dealership for service once again I mention to them that it was there for an oil change and the transmission problem was present and yet again they told me that they wold look at it, when i returned the next day to pick up my car they told me that the oil had been changed and that the was nothing wrong with the car and that they could not re-reproduce the issues that i was experiencing and therefore they could not do anything unless the problem is present when they have the vehicle. At the beginning of this year I received a recall from ford regarding the transition computer needing to be reprogramed so that it could fix the stalling problem, two months later i took it in for an oil change and the recall, when i mention the recall to the tech he answers to me that that problem had been resolved last time i took it in for service. the next day when i go in to pick up my car I am approached by the shops transmission expert and he tells me that there is nothing wrong with the vehicle that the hesitation and stalling problem is the way the car is supposed to work and if i have ever driven a manual transmission car i would know and that ford was looking at all the complains and was going to be doing something soon, and to just keep driving my car regular that it was still under warranty up to 72,000 miles so i have nothing to worry about ( this was in February 2015). March 28th my car leaves me at the Walmart parking lot, the radio turns on the engine won't, left the car there for a few hours and when i returned the car started and worked fine the rest of the day, next morning the car turned on fine until the afternoon the car left me again at the grocery store parking lot after multiple attempts of trying to start the car i had it towed home the rest of the day the car never started only the radio turned on and on occasions it would stay on with the doors open and the key out of the ignition. Finally this morning i called ford and told them the problem i was dealing with since saturday and was told to jump start it that it could be the battery and if the car turned on then it was the battery and if the car was past 36000 miles then it was out of warranty and to purchase a new one. My brother jump started my car and since it stated we assumed it was i purchased a new battery and the car would not start! we tried jump starting it and nothing, finally i called ford and was told to return the battery that i purchased and reinstall the original one and have the car towed to them. I did as they advised and upon arriving i told them the problems i had had all weekend long! I left the car there and a little over an hour past and i called them to see if they had figured what was wrong, the same tech that helped me said that my car was yet not looked at but that it was next, less than 5 min later I received a call back and they told me that they had been working on it and found out that the transmissions computer had failed, I then replied back by saying to him if all the other times i took in my car for the transmission problem and he responded by telling me that they were all completely different issues (bullsh**) they were all warning singes they just will not admit it! well they are fixing my car and i will post what the outcome is! ( keeping in mind that when the transmission expert spoke to me last told me he had only one transmission fail on him!)


desiree g. said
759 days ago
I bought a ford fiesta 2012 model. Have been having major problems with shuddering & faltering especially on take off..I find it has major safety problems as it almost cuts out altogether when going up hills & turning & take off. All I want is the car to be replaced with another car from same year or at least be compensated for the difference in cost in upgrading to another ca. I have a daughter at the age to start driving & she is too scared to drive the car so more cost....who do I contact at ford who will answer my complaints. Dealership sends me to service centre who just supposedly fixes it then few wks later its back..takes 3 months to get in each time under warranty as service people tell me they fix so many of the same. Why is this so hard why haven't they been recalled as they keep extending warranty which is admission to their faults?


Peter D. said
758 days ago
Bought 2014 Focus last year. Have the same clutch shutter problem. I now have a piece of paper that has service manager telling maintenance to order new clutch and fix the car. However 2days later he says new guidance indicates he cannot fix it unless it has some more testing on it


Gary R. said
758 days ago
I have a 2011 For Focus with 44,000 miles. The transmission has a jumping movement when shifting from 1st to 2nd gear. Its an automatic. The engine check light and the wrench light come on and off. Took it to the dealer and they said they had to replace a turbine part in the transmission. I have not yet picked it up from the dealer to see if it is fixed yet. Cost about 400.00 to replace.


stephon h. said
758 days ago
Ford is full of crap and need to be shut down. While they sitting back getting rich, im traffic trying to stay alive.


Devin G. said
758 days ago
I have 2013 Ford Focus approaching 30,000 miles bought in August 2013. After the first month or two experienced increased grinding, stuttering, and bucking when shifting in lower gears. In July 2014, during stop and go traffic car took off when braking. Immediately made appointment to have car looked at, specifically for transmission issues...found out there was computer re-programming they could do on the internet... they never offered but after asking about it they re-programmed. Tech said everything else was normal expect it needed a gasket or seal, which was back ordered and he would call when the part was in. Drove quite a bit better for the next couples weeks, but then reverted. To this day I'm still waiting for that call. Took it in to be serviced in October, and they were unprepared to replace the part. Have it in again for servicing, and they don't offer any type of loaner car, and claim that to open the transmission they'll need the car for a week. After driving on highway for multiple hours when I end up slowing down (stop or get gas, etc.) car feels like a bucking bronco, and sounds like its dragging a chain of cans from the grinding. Embarassing and scary. Ultimately, extremely tired of being told it's "normal". To top everything, whenever I try to call the service department I have to ring them dozens of times to get a hold of someone who inevitably transfers me to a tech who tends not to answer their phone, nor return my messages. It's a fantastic service they provide.


Marybeth F. said
757 days ago
I had issues with the transmission clutch assembly as described by others. When I brought it in, I was told the noises and behavior were normal for this type of engine. After I continued to complain, they "reprogrammed the transmission, which did not fix the problem. Finally I received a letter summer 2014 that they would replace the clutch assembly at no charge. I did so and went without my car for about 3 days. It has been OK since then, but I recently got a letter stating the TCM (transmission control module) could fail resulting in loss of power while driving. The letter stated that my warranty has been extended, but did not offer to replace the TCM until it actually stops working. I called my Ford dealer to tell them I felt unsafe driving the vehicle, especially on the highway. I was told "if it stalls on the highway, just coast to the shoulder and it can be towed." When I complained that I did not find that reassuring and that I think Ford has issues with their transmissions, he hung up on me!


Marybeth F. said
757 days ago
I forgot to mention above that my car is a 2012 Ford Focus. We also purchased a 2011 Ford Fiesta for our daughter when she was in college. After 1 year, the transmission failed and she had to have a new transmission installed, which was covered by warranty. We sold the car about a year later because she didn't feel safe driving it.


Kathy M. said
757 days ago
I was on the freeway, while ahead of me traffic came to a slow, so I slowed after coming off the dumbarton bridge. Traffic behind me was coming its normal 55-65 speed, I went to resume my speed and nothing, I was sitting in the fast lane as cars were coming full speed. I thank god I was blessed as a nice man stopped and pushed me off to the side, but I was still in a dangerous situation. CHP came and stayed with me until Tow Truck arrived. They even said it was the transmission. I was on a recall about a year ago regarding the transmission which they supposedly replaced (hmmm) and after that pick up I told them my car was idling extremely fast, the idot service guy which I had problems with this time told me it needed to be driven till it slowed down. Well, was this slow enough for them, they put my life in danger. When I took my car in this time, the same service rep there told me not my fault I only work here. But, he also informed me it had a second recall which if I would of known of this new/2nd recall maybe my life threatening experience would of never happened. As I do take care of maintenance on my car. But, to told hey not problem when I was obvisously very upset to the point I was in tears. I was told not to buy Ford but I wanted my Focus and am so upset now. If I have to go through this again I will file the Lemon Law


Kathy M. said
757 days ago
I forgot to say my car is a 2013 Ford Focus and my daughter is having trouble with here which is just a month new than mine. I am afraid to drive it again.


Larry W. said
756 days ago
Same here. Just bought a 2013 Focus and it does what everyone describes. Jerky shifts, feels like it's going to stall, etc. Ford has issued a 'recall' but when I took it to my local dealer they said it's not 'bad enough' to do anything about. Who would think that you should research whether or not the automatic transmission shifts correctly before buying a vehicle. Sure wish I would've now though. I've owned three other Focus cars before this one and they were all great. This was a Ford Certified Used vehicle and is like brand-new otherwise. Being a Ford Certified Used car it even has a full warranty on it but they still won't do anything. Very, very disappointed that Ford is not taking care of their customers. I've been a loyal buyer for nearly 20 years. Even talked my Dad into switching from Chevy to Ford for his truck. I'll certainly be rethinking any future Ford purchases.


Larry W. said
756 days ago
Same here. Just bought a 2013 Focus and it does what everyone describes. Jerky shifts, feels like it's going to stall, etc. Ford has issued a 'recall' but when I took it to my local dealer they said it's not 'bad enough' to do anything about. Who would think that you should research whether or not the automatic transmission shifts correctly before buying a vehicle. Sure wish I would've now though. I've owned three other Focus cars before this one and they were all great. This was a Ford Certified Used vehicle and is like brand-new otherwise. Being a Ford Certified Used car it even has a full warranty on it but they still won't do anything. Very, very disappointed that Ford is not taking care of their customers. I've been a loyal buyer for nearly 20 years. Even talked my Dad into switching from Chevy to Ford for his truck. I'll certainly be rethinking any future Ford purchases.


Paulette W. said
756 days ago
I bought my 2011 Ford Fiesta new, I have had work on the transmission over 5 times to date by the dealer. I have wrote the CEO of Ford no help. I have wrote the Attorney General of my state, the local state rep. I have even contacted the bbb but they said I waited to long to contact them. It's clearly a lemon! This last fix didn't last 3 months before I had to take it back. I pray I get help before its stops without warning on the highway in front of 18 teen wheeler. I would trade it in but it has no value I will be upside down need a new car bad! I'm scared to drive this a safety issue.


Gary W. said
754 days ago
I have a 2013 Ford Fiesta that I'm bringing to the dealer for the second time with the same issue. It stutters when starting out and feels like the transmission is slipping. When I drove up a small hill into a parking lot last night, it almost didn't make it. I've many of the other complaints and also feel that Ford has a responsibility to either offer a full price trade-in on this piece of junk, lifetime adjustments with free rental car, or a buy back program adjusted for mileage. They need to do something.


Gary W. said
754 days ago
I have a 2013 Ford Fiesta that I'm bringing to the dealer for the second time with the same issue. It stutters when starting out and feels like the transmission is slipping. When I drove up a small hill into a parking lot last night, it almost didn't make it. I've many of the other complaints and also feel that Ford has a responsibility to either offer a full price trade-in on this piece of junk, lifetime adjustments with free rental car, or a buy back program adjusted for mileage. They need to do something.


Kelly T. said
753 days ago
My husband and I bought a 2014 Focus last year. It was brand new. This car has been nothing but trouble. The transmission has a very hard time shifting gears and the other day while pulling out onto a pretty dangerous road it stuttered and turned off! I am 8 months pregnant and could have been killed! There were no cars coming when I pulled out, but because it is a high traffic road that's scary! I luckily was able to restart it before I was hit. Also, it was 25 degrees in the dead of winter when the transmission said the car was overheating and turned off. I am scared to drive the car for fear these things will continue to happen and I will get hit. Now, I have a baby on the way and have to worry about this too. It's not right. We have taken the car to ford 5 times now and every time they say there is nothing wrong. That's such a lie! Would you want your wife and kids driving this piece of crap??


Rachel M. said
753 days ago
I have a 2013 Ford Focus and I too am having similar problems. I took my car in a year ago for a recall on the transmission clutch shudder and ford told me they fixed my problem and a year later I am still having the same problem. I only knew about this second "recall" because of my mom. She has the same car for the same year and her transmission failed her on the freeway during rush hour. My mom is a disabled woman and ford left her in a dangerous situation. We both never got a letter in the mail saying there was a second "recall" I only knew of this since my moms horrifying predicament. I contact ford and they say it's the same problem. 2nd time on the same problem?? 3rd time I will be filing my car as a lemon. Also, more times than often I go from "drive" to "park" and my shifter gets jammed and won't let me put it in park. Almost hit cars because of this problem. This car is so dangerous.


Bryan K. said
753 days ago
I have owned a 2014 Ford Fiesta for 14 months. Car has recently started to hesitate at slow speeds. The hesitation is really noticeable when going up a hill at slow speeds. The only remedy involves slamming down the gas pedal to compensate for the sluggish transmission. My wife refuse to drive this vehicle. I am taking it in tomorrow to the local Ford dealer for the first time. Really nervous considering the immense amounts of on-line comments about this vehicle.


Kyle R. said
753 days ago
My wife's 2012 Focus has shifted terribly since the day we bought it. We have taken it back to the dealer several times and they reset something in the computer which helps it some for a couple weeks and then it's back to normal. Very disappointing as I don't feel you should have to worry about taking a 3 year old car on a long trip but we do.


Gilbert H. said
751 days ago
I purchased an automatic 2014 hatchback ford focus SE from Carmax and after a month of driving it I started to notice the car not running properly. Between 5mph and 15mph the car would jerk/hesitate, as if it was a standard trying to shift into gears. I also noticed that when I would accelerate, there was a loud grinding sound. Concerned, I took the car back to Carmax and they informed me that it was an issue with the transmission and that I would need to take it to the Ford Dealership. I took the car to the closest Ford Dealership( Maxwell Ford in Austin,TX) and the mechanic just informed me that the engine is a dual engine (automatic & standard) and that was normal. That did not make any sense. Its not right for a car to be hesitating so often in stop and go traffic. The car is only 1 year old with 30,000 miles. I expected Ford to be "built tough" and reliable nonetheless. I saved up for this car after having a Mecury Cougar (a Ford brand) since high school that also caused headaches. It's unfortunate that after all my hard work and ended up with a lemon.


jennifer w. said
751 days ago
Piece of junk. I brought a 2014 ford focus. The transmission is the same shifts slow. Can't pull out on busy road pick up is too slow will get hit from the back. 1st and last time buying a ford.


Hsiang-Ting Y. said
751 days ago
I bought a brand new 2013 Ford Focus SE hatchback in 2013, the clutch starts to show shuddering sound during first gear accelerating after few months of purchase. It happens almost every other day, so I brought my car to the dealership service center and did the whole examination, but they told me they couldn't do anything even though the computer did find the problem, they said it's still under manufacture limit for a new replacement. It's been another half year now, and not only the clutch shows shuddering and it will also make this vibrating sound after shuddering.


Benjamin S. said
751 days ago
2008 Ford Focus SES. Shudders from acceleration at a stop and on changing of the gears during deceleration. Has a history of stalling at a light and having a very slow to respond acceleration.


John K. said
749 days ago
While driving on the freeway I lost complete acceleration. No engine check light came on. While driving home the next day, it lost acceleration at every light, I had to shut the car off then turn it back on each time to start moving, (The check engine light finally came on). It is in the shop now, the dealership just let me know I need a TCM.


carrie m. said
748 days ago
2013 Ford Focus Titanium. Clutch and bearings replaced Sept. 2014, after a couple times in shop for computer updates.. Today TCM module needs to be replaced. Car lost all power while my son was driving it. This is a huge safety concern, especially with a new driver who may not respond as calmly as an experienced driver. Had he been on the highway, this faulty transmission could have cost him his life. Ford knows about this problem and hasn't proactively fixed the problem, making them an accessory to a crime , if someone is hurt or killed due to this problem.


michael s. said
748 days ago
I have a 2011 ford fiesta and just tried to leave Kohls , put it in drive and nothing. It was like I was in neutral. Tried to go back and forth from park to drive and finally it went into drive. I've also had various stalling and shifting issues since I've had it. I haven't been to shop yet as I don't have money for expensive transmission repairs. I will never by another Ford product. The fiesta is junk !


Ed N. said
748 days ago
Same issue here. Massachusetts - 2013 Titanium Focus - 22k - Problem keeps recurring - 2 dealers so far reprogrammed and told to have vehicle "re-learn" - Place Motors Webster - Prime Ford Auburn. Told "You have a problem but its not bad enough for Ford to do anything about". Another service advisor responded, after being urged to drive it thoroughly: "he (the technician) doesn't have time to drive it enough because while he's out driving it he has 7 others back here with the same problem". Cust. Service agent named "Steve" (wont provide last name) purposely does not follow up and prematurely and irresponsibly closed 2 cases. Refused any trade assistance. They want me to go to a 3rd dealer to repeat the same process. Insanity is defined as doing the same thing over and over expecting different results. This company's behavior and attitude towards this issue is criminal and reprehensible. and should be investigated by the MA Atty. General.


Crystal F. said
747 days ago
2012 Ford Focus. Fresno, Ca. Having same hesitation issues. Coming to a stop then going, it hesitates during 1st gear. It wont even go sometimes, I have to push the gas down hard & then it jerks itself into 1st gear while shaking. I'm terrified I'm going to end up rear ending someone because of these issues. I haven't been to the shop yet, but as many stories and as many times as I've heard people say they've gone but nothing gets done or it gets worse, I'm hesitant on taking mine in. How much worse could it get!


said
746 days ago
Yes


Robert B. said
746 days ago
All these responses and we can'f get these thingns recalled? These transmissions should not be on the road... it's criminal that Ford is still able to sell these things for 15+ thousand dollars and we the consumer are paying dearly (both figuratively and literally) We have to be left stranded on freeways in the dead of winter or summer to have parts replaced bc otherwise ford says we are "within specs"..... they extended the warranties... jeez thanks Ford.... so now, when my TCM goes out of no where, you'll replace it with the same bugged part... that's wonderful... and then when we go to trade them in... and take a HUGE hit on these vehicles, even Ford dealerships have depreciated these things beyond belief bc they KNOW these problems are real when consumers want to give them back, but they act like there's no real issue while we are paying for them. Ford, you have lost me forever, and the rest of my family, as we are all astonished by the lack of action taken on these cars. Word will get around to others as well. Shoulda stayed with Honda....


Evan S. said
746 days ago
I own a 2008 Ford Focus SES. I have had this car six years now and at 82,000 miles, my transmission is slipping gears often. The other day I was at a stoplight, with my foot on the brake, my car jerked forward as if I hit the gas pedal while applying the brakes (my foot was only on the brake). There is no doubt that transmission problems are common with this make and model. I am quite disappointed and will not ever be buying a Ford ever again.
God only knows how much this is going to cost me to repair.


Debra C. said
743 days ago
I have a 2014 focus and it has had transmission issues since DAY ONE! I have had it back at the dealership and they gave me the same line of crap "it has to adjust to your style of driving." Yeah right! Not only is it slipping, but a couple of times it has surged forward. Scared me to death! The second time, if I had not already had my foot on the brake, I would have ended up in oncoming traffic. It also has all sorts of intermittant issues, doors don't unlock, the car doesn't detect the fob that is in my purse sitting on the passeger seat, the voice command button sometimes doesn't work, the gas gauge and miles to empty gauge have NEVER worked, and on and on.. Ford is being extremely negligent in not addressing these issues.


Stacey P. said
743 days ago
I just recently bought my 2012 Ford Focus SEL in August 2014 since then not a pleasant experience. lm already experiencing problems with this vehicle. I had to replace both tail lights. My driver window no longer works with the automatic power. I replaced both front brake pads. All 4 tires are treaded down and needs replacing. Worst of all my transmission is loud and jerky, not safe for the road at all. No need for all of this with a almost new vehicle. Its ridiculous and sad how Ford can sell such a vehicle. Its called CYA- cover your a** when knowing they are wrong. Recall this vehicle and put peoples lives before money "FORD MOTOR COMPANY". It should be that simple.


Stacey P. said
743 days ago
2012 Ford focus SEL I'm experiencing problems with my transmission as well since purchasing it in 2014 it's ridiculous how many problems I've faced with this car. The loud transmission, replaced both tail lamps,both front brake pads replaced, tires are already treading down and needs replacing, the driver window don't automatic power up nor down. My transmission jerks and that's is dangerous. RECALL!


Sharon A. said
743 days ago
2011 Ford Fiesta SES has been having continuous problems shortly after I drove it off the lot brand new. Engine light on after the first driving the first 6,000 miles and I has been on a rollercoaster downhill from there. I had the TCM reset only for the car to start doing the same things it was prior to this time it completely died at a traffic light not more than 6 months later. My car hesitates to take off after stopping at a traffic light, then lunges forward and at time the transmission makes noise (sounding like a small truck). This past Saturday after lifting my foot off the brake pedal at a traffic light, all the dashboard lights came on and the car completely shut off in the middle of the intersection, VERY DANGEROUS!!! My child rides in the back of this death trap. I fear that someone will slam into the back of it. When the tow truck came to pick this piece of junk up and haul if back to Ford for another round of “I think it’s this”, he couldn’t even switch the gear shift out of drive (where it has been stuck since the engine shut off). The car is currently at the service center as I type and now after more than 2 years of this on again off again crap, they tell me “they don’t think it’s the transmission, it sounds like something else”!!! Mind you this came after they had it for 4 days and I picked it up only for the engine light to come back on and all the vibrating and hesitating that it was doing before the TCM replacement started again, not more than 6 blocks from the service center…….


Kristen D. said
743 days ago
I have a 2012 Ford Focus that I bought in March of 2013. The car had 27k miles on it. Since owning this car, i have had to replace the brakes and rotors. The batteries needed to be replace. The steering wheel now is making a grinding noise when turning.


Mollie C. said
742 days ago
I just got rid of my 2012 Ford Fiesta after leading it for three years. WORST CAR I HAVE EVER OWNED. With not even 24k on my car I began to feel the shuttering and lack of acceleration. The first time I brought it into the dealership they had it all day only to test drive it and tell me that nothing was wrong, I was livid I made them have a mechanic come with me to feel the shutter for himself. They ended up keeping the car for over a week and only gave me a rental car for a day, this was not acceptable because I was a full time commuting college student at the time. Shortly after this incident I got their safety letter( not a recall) that there was transmission issues on their fiestas. Of course I laughed at the letter because it was a little too late. A few months ago the problem came back and I had to put my car in the shop again, this time they had it for two days when they told me it would only take a day, luckily I was traveling so I didn't need my car for those days. Once they fixed it AGAIN I thought that it was the end. A few weeks ago I had to call AAA to get my car towed to the dealer because the damn car wouldent start, luckly AAA got it to start, later that day in my mail box I got ANOTHER safety letter which addressed an issue including loss of power and no start due to transmission problems. I had way to many issues with this pos and I am extremely glad I ran away from ford as fast as I could. I now have a Honda and am extremely happy because I can rely on the car knowing I won't have transmission problems, I should have filed a lemon law suit. Ford was nothing but disappointing. While on vacation in Maine with my family my transmission would not shift and didn't allow my car to move this almost leaving me and all the passengers in my car in the risk of being t boned by a cop car flying to a call, this car is way to dangerous and something needs to be done about it!


china A. said
742 days ago
i have a used 2013 ford focus that has been repaired over 7 time


magan p. said
742 days ago
Clutch has been replaced once and adjusted/reprogramed once. Same issues occur. Vehicle losses power, shakes, and vibrates. When merging into traffic the vehicle will lose power possible causing an accident. This is an ongoing problem and it is unsafe. My car is currently in the shop for the 3rd time and parts are back ordered with no ETA. I had to fight the dealership to get me a rental from hertz. They say they could have my car up to a month.


Constance S. said
742 days ago
I purchased my 2014 Ford Fiesta April 2014 andI have the same issues with the car jerking and not accelerarting when needed. it shakes and shudders at low speeds or even on the highway when trying to pass. i feel very unsafe when needing to pull out into traffic I wait till i have a clear opening because i dont know if it will accelerate as needed. my daughter took her drivers test in the car and they marked her down for jerky driving and seems as if she is punching the gas which is what i have to do at times just to get moving. on my way to the dealership today for them to drive it and was told the warranty covered up to 100 thousand miles. I guess we will see what they have for a fix, but i am overall very unhappy with this car and regret my choice in buying it


Sherry M. said
741 days ago
I have a 2014 Ford Focus. I only had 2,000 miles on it and they had to replace to clutch, also fix to leaking seals in the transmission. I have had the jerking in the front end ever since i bought it. The jerking stops for a minute, when they replace the clutch. But as soon as i drive on the interstate or pick up speed. The jerking starts all over again. I have had the clutch replaced twice. the car is at the dealer now for the same problem. They said all they had to do is reset the module. I'm afraid to drive it. It jerks so hard, when your started out from a stop position. It rattles like an old clunker. Now it sounds like the engine is going to cut off going down the road.


Melissa C. said
739 days ago
Twenty two days ago, I purchased a 2014 Focus out of necessity. The shudder began soon after leaving the lot. I took it into the dealership 4 days ago only to be told they would have to replace the clutch. This is so disappointing. I have never owned a Ford before and I can assure you, I never will again.
They really pushed the extended warranty at the dealership and while I would not normally have purchased it, I am glad I did in this case. I asked for later model, lower miles and ended up with no reliability.


Nailha W. said
738 days ago
I have a 2012 ford focus, that was bought in January 2014. By November 2014 the car had been in the dealership service department. My car was not returned to me til March 15 2015 and by the 22nd the car was down again. I called everyone for some assistance from the dealership to ford Corporate offices and got no assistance at all. The car was towed back to the dealership on a Tuesday and it sat there untouched until that Friday. I have days missed from two jobs. money spent on renting a car, and this last issue I was not given a loaner car. But yet my car note is paid up til October. This is not fair


Christy M. said
736 days ago
I bought my 2014 Ford focus se in 2013 New not used.I have had it back at the Ford dealer more times than I have driven it due to transmission,oil leaks,brakes,vibrations coming from rear end,banging coming from every shock,loud running motor,loss of power,and loud interior from the sound of the road and wind in witch the advertisement said quiet ride.I have gotten the same BS from Ford that there is nothing they can do.And it is still broke.


andy s. said
735 days ago
I had the no power problem. Driving then no power to move the car had to coast to the shoulder. Local Ford dealer found there was a bad frame ground P104. It was loose or missing a lock washer. This will cause all kinds of strange electrical problems.
I also had shifting problems that just got it fix at ford Replaced the clutch and seals with Rev "F" parts and latest firmware in control module.


Jeremy B. said
735 days ago
Driving my 2012 Race Red SEL in traffic today on the 405 freeway today (for those in California). Had a strange thing happen that's never happened before. I've had some issues with the transmission in this car, but it's never been complete failure (shuddering, replaced a clutch pack, software updates, etc). Took my foot off the brake and eased onto the accelerator, only to experience an engine rev. No actual acceleration at all, like someone is depressing my clutch. Shifted to neutral, then back to drive, nothing, then to sport, nothing still. Had to limp it over to the shoulder of a busy highway to call for a tow. Super. Terrifying.


Fay B. said
734 days ago
I bought a 2013 Ford Focus, usually buy Hondas, should have kept the Honda. When I press on the accelerator the car literally jumps forwards and vibrates. Took it to ford today to fix


Jaclyn G. said
734 days ago
I bought a 2013 Ford Focus in July of 2013. In June 2014, I had to have the clutched replaced. I am now waiting to have the clutch replaced yet again in April of 2015, being told a revised version of the clutch is on back order and I have to wait 8 - 12 weeks for replacement. When I first brought my car in with lagging and jerk issues on acceleration, the clerk at the shop informed me that the automatic transmission operates as a manual. I was shocked to hear that since I bought what I thought was an automatic.


Brian D. said
732 days ago
2012 Ford Focus with 47000 will not start randomly. Pick up and acceleration is horrible grindy mess. I do not want my pregnant wife in it as its so unreliable. Thanks FORD


Sara B. said
732 days ago
I bought my 2012 Ford Fiesta less than 2 months ago, but got no warranty on it because I paid cash for a used vehicle. Now, I do not feel safe driving with my kids in the car because it lunges forward and acts as though I am driving a standard. I am concerned I am going to get in a bad accident because of the transmission. I bought this car so I would have a dependable vehicle and now I am stuck feeling unsafe when I drive. Ford should be held accountable and fix all the cars they know have issues before someone dies from this flaw.


Lisa R. said
731 days ago
i have had many problems with my Ford.. a clunk or a hesitation when shifting, i have had it repaired, had the recall and the so called repair. recently while towing my car the entire transmission fell our and catching my car on fire a night mare


Lisa R. said
731 days ago
i have had many problems with my Ford.. a clunk or a hesitation when shifting, i have had it repaired, had the recall and the so called repair. recently while towing my car the entire transmission fell our and catching my car on fire a night mare


Michael S. said
731 days ago
My wife and I bought a new 2014 Ford Focus (automatic) about a year ago and have been to the service department twice now for clutch issues. The first time, they replaced the clutch assembly, which seemed to fix the problem for the most part but it still had some minor shudders in first or second gear. We just had to take it back because it's doing the same thing as before. However, now the service department was backed up for days AND when they did finally get to our vehicle they couldn't even fix the issue because the supposedly "updated clutches" are on back order. So much so, they can't even tell us when the part will be in. They said it could be days or months...
My wife and I share this car right now and have to use it to get us to work every day. I'm concerned about the faulty clutch as a safety issue for us. Not to mention, we're expecting a baby in a few months so I'm not a happy camper.


Elijah O. said
731 days ago
Same clutch/transmission issues as everyone else. I'm in california. Took my 2014 Ford Focus in several times to the dealer...went through the whole "recalibration" process, told me the card had to adjust to my driving habits, blah blah. Now new clutch on back order for months, can't give me timeline. Can I get out of this contract and give the car back? What if the car has future problems when my warranty is up? Please advise


sheldonYes D. said
730 days ago
Yes


Donna E. said
729 days ago
We bought a 2013 Ford Focus in June 2013. We are having same transmission problems . Dealer kept telling us it was normal and the car has to adjust to our driving habits also. September of 2014 at 13501 miles we made appointment for them to look at it. They said the seals were leaking and contamited the fluid. They said it was fixed. After picking up the car , we continued to have same problems. They kept telling us it is normal and you had to allow for a break in period. In October we drove to Flordia and put on over 3000 miles and we were still having the same problems. So we made another appointment for April 22, 2015. Now we are being told that the parts are on national back order and it will be 12 weeks before the parts come in. I have contacted Fords customer service hotline (1-800-3923673) and opened up a case . I have also opened up a case at The American Lemon Law Center they have a recorded message at 1-888-750-3259 this message is available 24 hrs a day and you do not have to speak with anyone.



Li P. said
729 days ago
I'm in California and I purchased my 2014 Ford Fiesta in January of 2014. Sometimes when pressing on the accelerator pedal from a stop the car hesitates and then lunges forward (Crow Hop). This is really bad when pulling up the driveway. There are also times that the car is sluggish and shudders when giving it gas from a stop. In addition to the transmission problems, there are all kinds of weird clunking sounds coming from the car when making tight turns at low speeds.


brandy g. said
729 days ago
I am in Kentucky and own a 2014 Ford Focus started having Transmission issues around 3000 miles now at 12,000 miles it Bug jumps and hesitates , and also makes a grinding noise. Just took to dealer , They said it needed to be updated. Crazy I know this is not going to fix the problem.


LaChandra T. said
729 days ago
I bought a 2012 ford focus about four months ago and am having the same issues with the transmission. I have contacted Ford and was told that therespective are recalls that need to be addressed. I took it to the dealership and was told that the parts are on back order. That has been tw months ago. Now car won't shift or move. I have put an extra $1500 into repairs for this car and am paying a car note on top of that... Very frustrating. I need help. What should I do? ??


Jeannie A. said
728 days ago
I Have a 2014 ford focus titanium. Its been shaking for a while but they said it was normal. I am at 16700 miles. I had the dealer service guy drive my car to my home to drop off after an oil change. He said the shaking was not normal and that I needed to take it in to loo at the sensors. if that doesn't fix the problem they will need there parts for the transmission. the sensor adjustment will take 2-7 days. Who knows how long if they need the transmission parts.


Jeannie A. said
728 days ago
I Have a 2014 ford focus titanium. Its been shaking for a while but they said it was normal. I am at 16700 miles. I had the dealer service guy drive my car to my home to drop off after an oil change. He said the shaking was not normal and that I needed to take it in to loo at the sensors. if that doesn't fix the problem they will need there parts for the transmission. the sensor adjustment will take 2-7 days. Who knows how long if they need the transmission parts.


Eddie H. said
725 days ago
YES!


Angie S. said
724 days ago
2013 focus. 3 clutch replacements, and today a huge sign n the dash- transmission failed! Service now! Thank God I was not on big highway, or I would have been killed. The seal failed again, causing the grease in the throw out bearing to he washed out. This resulted in the bearings to be welding to the bearing shaft. The car shut down at 60 mph. My first new car has turned out to be a nightmare.


Ilene Z. said
723 days ago
I have a 2014 ford focus and I also have a problem with the transmission it jerks and shutters upon accelleration I had it back to the dealer 2 times and both times they suppossibly fixed it but it still does the same thing. I called ford motor company and was told that it is normal and i asked her why it didn't do that when I bought it and she said it takes about three months before it starts doing it and also said my salesman should have told me about it. I have been buying fords for many years but this has really turned me off.


Kelly N. said
723 days ago
I guess I should have spent more time researching this 2014 Focus SE. Prior to happening upon this good deal, I had already swore that I would never buy a Ford again. But I was desperate to find a solution to my problematic 2006 Ford Escape. I have the hesitation/jerkiness from a stop through 1st gear. I see from the paperwork of the previous owner, that this car has been in twice. Each time it was recalibrated and said to be within allowable limits at the conclusion of the calibration. I would like to remind everyone to go to the following link to file a complaint. That is the only way a recall will be forced upon Ford Motor Company by the FEDS. Everyone should file a complaint at: https://www-odi.nhtsa.dot.gov/ivoq/
It's the national transportation safety website


Julie G. said
722 days ago
2012 Ford Focus with 85K miles. But who needs reverse anyway?!


Steve E. said
720 days ago
Just took my 2014 Focus (25,000 miles) in and they replaced it with a new clutch, I believe a Revision "F" . I bought the car in December 2013 and noticed the issue throughout the summer. I was told that it was just a software fix, but when I called the dealer in October, he said that the software "fixes" were only temporary and that he would put me on a list for a new clutch. I believe that I started in the 30's and it took me until May to get it. So far, so good. I also had an oil leak around the front cover, so the car was in the shop for another day. Dealer did provide a courtesy car. I will let you know if I have any more trouble.


Ray P. said
720 days ago
2012 Focus. I brought it in to have the PCM/TCM looked at. They now say they need to get a part for the car. 12 weeks!! They are paying for the rental. I just hope after this my car works correctly.


Tom C. said
720 days ago
In 2013 I bought a 2012 Ford Focus with 30000 miles on it. By July 2013 I had to bring it into the shop due to harsh shifting and lack of power. They said I needed a new clutch and replaced it under warranty. I had put 10000 miles on it, all highway. Then in September of 2014 I brought it back with the same issues only worse. I had put on an additional 40000 miles since the last visit, once again all highway. The dealership said they had a recall on parts of the transmission under recall 14M01. They serviced the vehicle, replaced all the seals and installed yet another new clutch. It is now May 2015 and my car is having the same exact issues. I had put on 20000 miles since the last time it was serviced and this has taken me out of any warranty. All if not most of the miles are highway miles. The harsh shifting and loss of power is back along with a check engine light. Brought it to Ford and they said that the check engine light is not from the transmission. They did say that based on what I described to them I probably need a new clutch. That would be the 4th clutch the car would need. An automatic car should not need 3 new clutches ever! I called Ford Customer Service and they said the same thing that many people said here, they can't do anything about it. This is a safety concern and I feel very unsafe driving my car anywhere. The fact that I need another new clutch is absurd! I will be calling a lawyer if this does not get fixed.


Roger c. said
717 days ago
Having the same issues with my 2014 Ford Fiesta. Talked to three dealerships including the one I purchased from, they all seem a little vague about if there is a real problem with the automatic transmission. Finally, I was able to make an appointment to have a diagnosis. What a runaround that ended up being. I brought it in at 8:35am for a 9:00am appointment. I was told that it would take a couple hours which ended up taking 8 hours. I live 20 miles from the dealer and my whole day was wasted because I couldn't get anywhere and after all the waiting, the problem still exists. I went back today to see if I had any options available to me and I was told that I could trade it back in to them. I could receive double the rebate to help cover losses but that I have to purchase another Fiesta. Why would I want to do that? I wouldn't! I would like to recover my losses and give them back their problem. They defrauded the public and they should be held liable and responsible for their deception .


karessa c. said
717 days ago
The gears are slipping. There is a rattling noise every time i try to speed up. We bought the 2014 ford focus SE brand new and have had the problems since we bought it. We have brought it to ford dealership and they kept telling us to wait until 3,000 miles, brought it back and they said wait until it has 3500 miles. Then we brought it a third time and they said they would order us a new part. Its been two months and Ford says they are back ordered.


Amanda D. said
716 days ago
Having the same issues with my 2013 Ford Focus SE. It shudders, bucks and hesitates on takeoff and acceleration & also makes awful grinding noise when changing gears. Have taken it to the dealership twice now. The first time they supposedly reprogrammed the PCM/TCM. Took it back in for the same issues again last week and this time they said they were going to order & replace the clutch. They had the vehicle for a week. According the the service paperwork, the clutch was not replaced, but "cleaned". They instead "replaced both inner input shaft seals" & again reprogrammed the PCM/TCM. Picked the vehicle up last night and now today on my way to school it began making a terrible screeching noise! Called the dealership and am currently waiting to hear back. I am hesitant to drive it at all!


Desiree F. said
716 days ago
2014 Ford Focus, car would jerk back and forth upon acceleration. Dealership ordered a new clutch. About 2 weeks later started doing the same thing again. This time they reprogrammed the PCM/TCM. Drove it off the lot and it seemed fine. A week later its starting doing the same thing only getting worse the longer i wait to have it fixed. i don't have the time to keep running back and forth to the dealership for a car that isn't even a year old. help, what can i do?


Eric M. said
716 days ago
2012 Ford Focus , got off the freeway going around 65 MPH. Car shout off. found out that the Transmission Control module went out. Also have taken my car about 3 times because it shakes and would jerk when acceleration from a stop.


Eric M. said
716 days ago
2012 Ford Focus , got off the freeway going around 65 MPH. Car shout off. found out that the Transmission Control module went out. Also have taken my car about 3 times because it shakes and would jerk when acceleration from a stop.


Carrie M. said
716 days ago
I bought a 2013 Ford Focus in August 2012, it had 3 miles on it when I drove it off of the lot. Before 200 miles rolled onto the odometer the transmission was starting to slip and shutter when shifting gears. Not to mention the sometimes stall and lag trying to take off and praying you do t get hit cross the road or intersection. The power clutch has been replaced and I'm sure it was ok for maybe a month..same problem started again. I have had the constant problem since I bought it. Two days ago I was driving down the road, the car through itself Into hill assistance, my rpm's revved up, my car stalled out and I had to pull over on the side of the road, praying the car behind me didn't rear end me. A message appeared saying 'hill assist not available' but the feature wouldn't turn off. So I turned the car off and it wouldn't start back. I sat on the side of the road for two hours waiting for a tow truck to carry my car to the dealership. Finally get word that the transmission control module has to be replaced. Thankfully I'm still under warranty, but just barely! And from what I've read on the Internet, my car still won't be fixed after this. I can't afford $1000 replacement parts on a car that's been nothing but trouble sinc I purchased it!


Rebecca S. said
716 days ago
I have a 2013 Ford Focus. My transmission has not worked properly since the first months that I owned it. It is sluggish, and shifts in a jerky fashion. It was severe last year in August. Ford reprogrammed it in September 2014. It went back to being sluggish within about ten days. Then, Ford put in a new clutch in October. In January 2015, it started to be sluggish again and would have trouble in low gear, especially in reverse. By the first of May, the transmission was failing during acceleration on the highway. On May 12, 2015, the transmission failed on an off ramp in busy traffic and would not engage. It even slid backwards while in drive. My car was towed and is currently back at the dealership.


Anjela B. said
716 days ago
I have a 2012 Ford Focus with about 73000 miles on it. My transmission has not worked correctly since I got it, initially I had an issue with it rolling backwards while in drive. In February of 2015 the car quit work on the highway and after a week at FORD and researching with the technical help desk they fixed a part of the clutch (why not replace the clutch, sine they know its bad). Today May 12, 2015 my car is back at Ford it shuttered between 20-30 and goes up to 4000 RPM before shifting. It vibrates and drives hard at best. Ford has indicated they do not see a problem. But they are driving it until it produces a code so they can send it to the engineers in Detroit.


Kelly P. said
715 days ago
Where do I begin? My 2013 Fiesta has been brought back to the dealership for the same problem twice. Shuddering, grinding, jolting and just plain running like a piece of crap.The transmission slipped while I was getting on the highway last month. The engine light keeps coming on now too. I can't keep this up much longer.


Michael B. said
714 days ago
I have a 2012 Ford Focus SE. IT has 71k miles. I took it to a dealer about 2 years ago to investigate the recall, they said it didn't need it. Now the check engine light is on and it is having bigtime rattling and will not shift into 2nd.


Heather G. said
714 days ago
Bought this car in 2012. Owned it for a year and in the mean time had it at multiple dealers practically at least once a month. The car was a piece of garbage and the dealership said to get a tire rotation to fix the problems. Car was jerky and would turn off on its own. I live in CT and had to bring it to a dealer in NY. I contacted Ford corp who said all they could do is give me an extended warranty and nothing was wrong with the car! I said that was a poor excuse to make up for all the problems. After all this is was to late to lemon the car so I traded it for a chevy suv.


Nicholas K. said
714 days ago
Bought a 2012 Fiesta brand new in January 2012. Began having this issue. They replaced the clutch assembly. Short time later it happened again. The dealer told me it was a programming issue and updated it. It happened as I was driving off the lot.

The dealer then proceeded to give me a "great" trade in value and put me into a 2013 Focus because they said they could not fix the issue. Turns out, this has the exact same problem. My car is now doing the same thing and I am awaiting a back ordered part from Ford to "fix" the issue.


Joseph C. said
713 days ago
Ford Fiesta 2012 transmission has been shuddering for several months and now at 50,000 miles very bad mis shifting and not shifting (sounds like jumping into neutral) I have it in dealer and praying that it is covered with my Premium Warranty and Special extension given by Ford for tranny problems


Deanna R. said
712 days ago
I bought a 2015 Ford Fiesta SE. It only has 17,000 miles on it drove it off the lot with 20. I am having a serious brake problem. Or atleast I think it is the brakes? Its still under warranty. But, I was going 60 on the highway in the middle of the night with my foot all the way to the floor on the pedal to stop at a intersection. The car kept ROLLING. It would not stop I had to put on my E-Break? Does this sound like a brake problem or something else? Taking it to my dealership in two days. I refuse to drive it until the fix it. Since this incident it has done it more than once. It has scared the living hell out of me. I work for a traveling nursing company.


Frank R. said
712 days ago
I owned a 2014 until two days ago. The car shuttered and made loud grinding noises. I unfortunately had to trade in the car as I became terrified it would break down. I took the car to the dealership twice and was told there was nothing they could do and that that was normal. I then called Ford and asked to speak with the midwest manager. The manager communicate via email briefly and did not return my phone calls. Fast forward to yesterday. I traded it in and the only car I could get into was a Ford Fusion with a payment that is significantly larger. I hate ford but had no options. I hope this car runs better and that I can handle the increased cost of having it.


Jeremy C. said
709 days ago
I have the exact same transmission problem with my 2012 Ford Focus. It's shutters, doesn't shift properly and will stall out at time. I have had several repairs done to "fix" the issue and it still happens. The last time I took it to the local Ford Dealership, I had a service tech ride with me. He tried to tell me that everything was normal, even the grinding and shaking. He said it was the way I drive. I have just come to live with, it sucks, but what else can you do. I think Ford knows there is a problem, they are just trying to save face. I have since received several notifications regarding and extended warranty on the transmission. I really hope someone is able to get Ford to listen


Jeremy C. said
709 days ago
I have the exact same transmission problem with my 2012 Ford Focus. It's shutters, doesn't shift properly and will stall out at time. I have had several repairs done to "fix" the issue and it still happens. The last time I took it to the local Ford Dealership, I had a service tech ride with me. He tried to tell me that everything was normal, even the grinding and shaking. He said it was the way I drive. I have just come to live with, it sucks, but what else can you do. I think Ford knows there is a problem, they are just trying to save face. I have since received several notifications regarding and extended warranty on the transmission. I really hope someone is able to get Ford to listen


Alisa C. said
709 days ago
I bought my 2012 Fiesta in July of 2014. From the start I have had issues with the transmission being shaky and feeling it is about to stall out, even though it is an automatic transmission.

Not only that, but my catalytic converter has also gone out.


Rebecca B. said
709 days ago
Bought a used 2012 Ford Fiesta from Manley Motors in Belvidere IL May 2015. Less than a week later started feeling a stuttering motion when accelerating. A few more days and the transmission service light came on. Took it to Manley's and they read an error code, told me they would contact Ford to see what they were able to do. Will be calling today because we have not heard back yet.


Vitagliano D. said
708 days ago
My 2012 Ford Focus is being "reprogrammed" again at the dealership. They are telling me that the grinding and shuttering has stopped. I have had my car at the dealer multiple times for this issue. The problem just comes back after driving the car for awhile.


said
708 days ago
I have a 2013 ford focus and the transmission mess up every day i took it to the dealership and they said they cant do nothing unless the check engine light is on It comes on when it happens(usually on my way to work) then it goes out the next day so it is hard to get it to the dealership for them to look at


Denise . said
707 days ago
I bought my 2014 Ford Focus and have had excessive shuddering, jerking, grinding, hesitation, bucking and jerking, you name it. I feel unsafe driving my child around in it and am currently on a waiting list to have the clutch replaced-ridiculous.


Jeffrey H. said
707 days ago
My 2014 Ford Focus transmission slips/hesitates. When I accelerate the engine will rev up but the car doesn't accelerate. Also when in low speeds the car will hesitate and the car will buck.
Also just today I received a response from an email I sent to Ford. They mentioned that they extended the warranty coverage (program# 14M02) to 10 years of service or 150000 miles on the DPS6 Automatic Transmission Control Module. I am going contact my local Ford dealer today with this info and see what can be done.


Jason S. said
707 days ago
Wife and I purchased a used 2012 Ford Focus. The clutch was replaced three weeks ago on the 14M01 Warranty Letter. Yesterday, I attempted to head home, but the car would only go 5mph, would not shift into any gear, or reverse. Manual shifting was not working either. I called Ford and had their tow service tow car to nearest dealership, since I was 150 miles from home. Waiting on news on the car. After reading all the issues people are having, I am now concerned with this car especially with my wife driving it with our newborn.


Jessica W. said
707 days ago
I own a 2012 Ford Focus. Today the car shifted down while I was on the interstate suddenly then would not accelerate over 20 miles per hour. A couple weeks ago it shut off on me at a red light. I have experienced the shudder and grinding everyone has mentioned since I purchased the car last yr and was also told this was normal.


Eric B. said
707 days ago
Same problem as everyone.. 2012 Focus.. shuttering, reving, bucking.. have had it in for the 14M01 warrenty.. still the same problems. The car is not safe.. but I have no other options.. its not worth enough to sell and who would buy it anyways the way it drives renders it worthless.


Lesley H. said
706 days ago
I am having the same issue with my 2014 Ford Fiesta. Transmission is slipping during acceleration. I am stuck with this car.


Jill H. said
706 days ago
OH me oh my what do I say about this? I have a 2011 Ford Fiesta. Well, about a year ago I started having the problem as I went off an exit ramp and almost ran off the road with my children in the car. It shudders, spurts, slow to accelerate or it decelerates instead, won't go in reverse when having these issues, jerks, and now it is having issues starting. Ford really needs to take care of their customers. I will be looking into reporting to the BBB and filing a Lemon Law Complaint.


Anna J. said
705 days ago
We just bought a 2014 Ford Focus about 3 weeks ago at Rhinebeck Ford in NY and it bucks, jerks, hesitates, or however you want to describe it, on slow start up. I told the dealer and they said it was normal. I am going to take it in to the service department and ask to see if any of the fixes have been done on this car. This was a dealer owned car so I know they have a service history on it. I am so disheartened reading all of this.


Anjelika K. said
704 days ago
Just recently my car is shifting out of gear at random, while I am in the middle of driving especially. It locks up, when I am able to switch the gears, from Park to Drive it does not move. There is a clicking noise and it refuses to move. I don't think I have to mention how fustrating, not to mention how dangerous this is!! There has been more then a few times I have almost gotten in accidents because of this.


Stephen C. said
703 days ago
Bought a 2013 focus se automatic brand new. Within 6 months the clutch had to be replaced due to a seal leak causing the clutch to be contaminated. February 2015 the clutch is acting up again, so we take it in to the dealer. They tell us the clutch is on back order and they would let us know when it comes in. Today is May 25 2015 and after a few calls between today and when we last brought it in, we are still being informed that the part is on back order. So my wife has been driving this car while the transmission shudders and makes noise for 3 months waiting for Ford to get the parts to fix it. Why is it Ford can continue to build these cars with supposedly back ordered clutches, but we cant get a new clutch after 3 months of waiting?


eugene b. said
702 days ago
Purchased my Focus in Aug 2014. Trans had issues within weeks. They "FIXED" it and still having issues today.....now waiting for a new clutch. Car stalled on my wife at an intersection. Not a safe car. Now I am waiting for a call back from FORD CS......said they would call me in 24 hrs. I am almost to 96hrs now - 8 week back order for clutches. What a joke....I think its time to contact a Lawyer.


Andrew R. said
702 days ago
Here's an update. Took my car to Ford in March 2015. Transmission making noises but still running fine. Ford dealership tells me that the transmission needs to be replaced at a cost of over $3,000. I went to pick it up and I could not drive it off the lot. Got a message that there was transmission fault/failure. I had already had the TCM replaced in September 2014. With the car still on the lot and not knowing what to do I got a letter from Ford acknowledging issues with the TCM and that the warranty for replacing the TCM had been extended to 150,000 miles. The car sat on the lot for two months as I continue to make payments. I called the dealer today in light of the new Service Bulletin/Warranty extension and asked them to examine the car today and tell me what my options are. They very cavalierly and with no empathy, for a car four years old and 113,000 miles, that has been in and out of the shop collectively for months said you need to replace the entire transmission. I asked why, can't I just replace the faulty parts. The answer was "no", the shifting forks aren't engaging the transmission and the car won't go into first gear. You need to replace the entire transmission.


corey b. said
702 days ago
Bought my focus in may of 2014. Brand new. About a month after i had it it started making grinding noises when i would speed up. Took it in to have it fixed and they replaced the clutch
They said it was fixed. Well its a year later and it still makes the grinding noises and it also shakes and stalls when im driving. Since may 2014 i have taken it back to ford 9 times. Everytime i take it up there they give me a paper ford has issued saying it is "normal for the focuses" and tell me there is nothing more they can do. Its so bad now that i am scared to drive my car.


corey b. said
702 days ago
Bought my focus in may of 2014. Brand new. About a month after i had it it started making grinding noises when i would speed up. Took it in to have it fixed and they replaced the clutch
They said it was fixed. Well its a year later and it still makes the grinding noises and it also shakes and stalls when im driving. Since may 2014 i have taken it back to ford 9 times. Everytime i take it up there they give me a paper ford has issued saying it is "normal for the focuses" and tell me there is nothing more they can do. Its so bad now that i am scared to drive my car.


corey b. said
702 days ago
Bought my focus in may of 2014. Brand new. About a month after i had it it started making grinding noises when i would speed up. Took it in to have it fixed and they replaced the clutch
They said it was fixed. Well its a year later and it still makes the grinding noises and it also shakes and stalls when im driving. Since may 2014 i have taken it back to ford 9 times. Everytime i take it up there they give me a paper ford has issued saying it is "normal for the focuses" and tell me there is nothing more they can do. Its so bad now that i am scared to drive my car.


Robert M. said
702 days ago
2014 Ford Focus purchased new. My story is the same as everyone elses. It is the way the transmission was made, we need to reset it, that sputtering is normal don't worry there is nothing wrong. I feel as if I need to put a quarter in every time I drive it, since it rides like those old horse rides they used to have for kids outside of the grocery store.


tracy r. said
702 days ago


Ricki S. said
701 days ago
Here is the email I sent to Ford and the response. I just heard back today from Tapper Ford in Paw Paw telling me that Ford refused to fix my car because it is still falling in "normal specs". Really? I am driving my family around in this car!! The first time I took my car in with this issue they cleaned the clutch and put it back on....THAT DID NOT SOLVE THE PROBLEM!!
WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:My transmission slips, hesitates, and jerks!! My vehicle lacks power and is sluggish!! I took it to Don Seelye Ford in Kalamazoo on 5/23/2015 to have it looked at. The little girl came out and told me that there was something wrong and they needed my car longer to investigate. I left my car over night and called them around 1:30/2:00 pm the next afternoon. That same little girl told me they found nothing wrong and I can come get my car anytime. I drove it another month or so and then took it to Tapper Ford in Paw Paw. They said "yes" we know exactly what is wrong and we will fix it right up. They had my car for 4 days!! I got it back and within a couple of days it was doing the same thing!!!!!!!! A couple of weeks after that I received a letter from Ford extending my limited warranty. Really?
WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:Same as above,,,,NOTHING!!! I can not feel safe driving a car this way. I have been a Ford girl my whole life but I am so angry and dissappointed and disgusted that this issue is not fixed. How many times do I have to take it in and leave it and depend on others to get me back and forth to work and to the store? I can not afford a rental vehicle. I have received a letter from an Attorney and they are asking me to join a suite against Ford. I am seriously considering it. SO FRUSTRATED!!
WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:I want my vehicle repaired correctly or a replacement vehicle or money damages so I can go trade this piece of crap in and get something that runs correctly!!
Are you the owner of the vehicle :Yes
WHERE IS YOUR VEHICLE NOW : InPossession
HAVE YOU CONTACTED THE DEALER :No
DEALER NAME :I can't be without my vehicle!!


Hello Ricki,

My name is Jamie, I am from Ford’s Customer Relationship Center (CRC). I have reviewed your email regarding the concerns on your 2013 Ford Focus. I apologize for any inconvenience this has caused.

To assist you, I have escalated your case to our Ford Regional Customer Service Manager (CSM) who works daily with your dealership’s management team. The Ford Regional CSM has access to all Ford resources and will use these to assist you and your dealership with your situation. Our CSM will contact you within 1 business day.

In addition, we regret the circumstances which caused you to write and hope that we will have the opportunity to restore your faith in our products in the future. We have documented your feedback and will share it with the appropriate department.

Thank you for contacting Ford Motor Company.

Sincerely,

Jamie
Customer Relationship Center
Ford Motor Company

Should you feel that we have not adequately addressed your concern(s), we may require additional information, please feel free to contact us via telephone at (800)392-3673 between the hours of 8:00 a.m. - 8:00 p.m. EST (Monday-Friday) / 9:00 a.m. - 5:30 p.m. EST (Saturday). Hearing-impaired callers with access to a TDD may contact 1-800-232-5952.


Teresa F. said
701 days ago
Have had issues with my 2013 Ford Focus since the first 6 months I had it. Within the first 6 months it had to be towed because it wouldn't accelerate. They kept it, couldn't find any issues, so they replaced a computer place. Have taken it 2 more times since and they have driven it, felt the shudder and trouble accelerating and only reprogram the vehicle. Refusing to do anything more. Worst vehicle I have EVER owned.


Barbara P. said
701 days ago
I just had to have the transmission replaced on my 2009 Ford Focus. In 2013, I had to replace the computer. I will never buy a Ford again.


christian a. said
700 days ago
slipping of the transmission from a dead start. shutters from 1st to 2nd gear. sometimes to 3rd gear.... and FORD wont fix it. Still under warrenty... WTF :( Fiesta 2014


Paul S. said
699 days ago
Purchased my 2013 Ford Focus (auto transmission) less than a year ago and today is the second time I have had it at the dealer service center related to the transmission jumping, bogging down and shuttering predominately on acceleration from 1st to 2nd gear. First trip to service center they said the computer needed to be updated, they did it, didn't work. Today the service associate said that with this type of auto/manual hybrid transmission what I am experiencing is normal, seriously? Ford is paying some engineers a whole lot of money for this is normal. Oh, but she is going to attach a letter from Ford to my ticket concerning the issue, don't solve the problem. I have a warranty on it but almost irrelevant when this is "normal". I have owned a ford ranger and on my 2nd ford explorer and I have loved those vehicles. This one looks great and has a lot of bells and whistles, but don't make up for the transmission problem. Funny it didn't do this during the test drive.


Stephanie L. said
699 days ago
Stephanie L. said
88 days ago

I bought a NEW 2014 Ford Focus Mike Ferrell Ford WV with approx. 200 miles on 10/22/2014, on 10/23/2014 I immediately experienced problems. I am having the same issues as everyone else. Had a bouncing in rear end, called the dealer "was told to drive it more than likely flat spots on tires" so I did. In the mean time I started having rapid acceleration, hesitation "bogging down", and erratic shifting, rough idle and from reverse or drive once foot off the break I can proceed up to 10mph without touching the gas. I called the dealer again to express my concern, made an appt. to take it to Moses Ford in Saint Albans WV. The day before my appt. I was sitting at a red light on a step hill, on green light of course I proceed to give it gas and the accelerator stuck, I ended up hitting a curb to help stop me, it busted the front tire. Road service changed my tire and put the donut on it, the following morning Dec. 12,2014 I went to Moses Ford WV for my appt. upon check in I was refused a rental, so I proceeded to contact Enterprise for a car for the day to go to work and back. Once I arrived to enterprise 5 mins down the road I was called to come back to Moses that the Tech was involved in an accident with my car. OMG really!!! So I go back and deal with all that mess, the body shop rushes my car in to replace the bumper, done a horrible job. Week later they call to tell me my car is ready to pick up, I asked if it was finished at the service dept. they had No clue why it was even there 3:30 pm, so it goes to service, 8am following morning a get a call from service my car is ready, I was told they couldn't find anything wrong with it. And I had to take it to purchasing dealership to have tires checked (4hours away). I asked if they were going to compensate me for the loss of value on my car "car fax" now on a new car "pretty much told me to jump in the river" to put it nicely. They also told me to NOT to EVER bring my car back there. I take it to a local tire dealer 12/26/2014 who carried Continental Tires, Road forced balanced and failed, Mike Ferrell Ford refused to replace the tires or purchase new tires. I had to buy 4 New tires on a car I've only had approximately 2 months. In the meantime I drive to SC for the holidays and on the way back the I set the cruise for the first time and you would have thought I punched the gas pedal all the way to the floor. Scared the crap out of me since my child and elderly mother was in the car with me. Around the first of January I contacted Ford Motor Company about the car and told them the situations I am having and something needed to be done immediately that I did not feel safe driving myself or my child in the car. All the while time goes by trying to get a return phone call and a case number, once I was assigned a case # a lady finally contacted me, I simply told her my case and the problems. I told her I would like for Ford to buy the car back so I can get a SAFER and RELIABLE car. I was told Ford will NOT buy your car back!!! So I giggled at her and said so Ford would rather spend millions on transmission problems and possibly death suites than to quickly eliminate a problem. Of course no answer on that statement. She proceeded to tell me "let me do some investigation and get back with you" I said sure no problem. weeks go by. The other day I get out of the car and radio stays on even after I set the alarm / lock the doors. Its now March 1, 2014 and my car is now in the shop, for all the problems with this car at Bert Wolf Ford in Charleston WV, the guys are very nice, but has stated to me that this is a common recurring thing with this model car and telling me they will do a computer update and then I have to drive it 1500 miles to see if that fixed the problem, that's Ford Motor companies policy. Then I was told just for their shop at the present time there is 50 people ahead of me waiting on a transmission rebuild for the same problem and it still doesn't fix the issue. So I am like everyone else, paying way to much for a car that is not worth the weight, metal and plastic this car is made of. I am on limited income and credit, so I cant just trade this car in for a better car, I already used my clear title trade in on this car. On 04/2015 I had enough of the excuses and nothing being done to resolve the safety issue with the 2014 ford focus, I told the HIGH LOAN company to come get the car that I refuse to pay $400 a month Plus $250 a month in insurance for a NEW CAR THAT IS A LEMON. I got a loan from my father to buy a total different brand car, With NO PROBLEMS at all. So not only I wasted my very hard earned money, I had to RUIN my CREDIT to get out of a Disaster waiting to happen. I couldn't trade in cause the $8000 decrease in value for the transmission and other issues and $4000 decrease in value that Moses Ford Authorized Dealership caused by getting into an accident in it. I Feel not only for myself but everyone else should be compensated by Ford Motor Company. I want involved in the class action Law Suite!!!!! I am tired of being told lies, taken advantage of and put off like US CONSUMERS don't matter!!!!!


Fawn W. said
699 days ago
I own a 2011 Ford Fiesta. 2013 the shuddering, sluggish automatic gear shifting, hesitation upon acceleration after slowing or stopping, then suddenly lurching forward, began to happen more frequently. The car decelerated on the highway and stopped dead. Also rumbles loudly before stalling at red lights. Dealership says they cannot find a problem, even though there is an extended warranty blatantly admitting their is a problem! Told me that replacing the catalytic converter may prevent it from stalling. So many excuses! I feel terrible taking my anger and frustration out on the dealership employees who obviously cannot fix these problems but, what am I supposed to do? I only have 8 payments left on this car. It has little trade value and no one is going to want to buy it with all its problems and Ford's wonderful (not) customer service. I'm scared to drive it not knowing if I'm going to make it to my destination or not!


Melisa B. said
699 days ago
Just bought a 2012 Ford Fiesta hatchback. We have starting noticing after starting the engine, stepping on the gas to begin driving and the car hesitates. I've also heard a little clattering sometimes. Also, when using the cruise control, the car jerks when the transmission changes gears (it's auto), but very choppy when slowing or speeding up. I purchased the extra warranty since the car had 37K miles on it so we will be taking back to the Ford dealership where we bought it to check on this.


Olga P. said
699 days ago
Transmission is shuttering. We've complained multiple times since November 2014 and it still hasn't been resolved. The Ford dealership keeps telling us that the parts are on backorder, but I truly feel that they have no intention of fixing our problem and this is a brand new Ford Focus 2014.


Kathleen M. said
698 days ago
I purchased my focus in May 2014. In October 2014 it started
shuttering. I took it to the dealer the beginning of November. They said they had to order a kit. This kit was on backorder. It finally came in the end of December. Oh I forgot the seal was also leaking. It is now the end of May 2015. I use took the focus over to the dealer. They will check it Monday. This is the second time. One other problem I also had a few days ago is we were coming home from vacation and hit a downpour. The windshield wipers worked for about 2 minutes then they stopped. This put us in a scary position. My husband had to keep turning the wipers off and on until we got thru the storm. I have a feeling the dealer is going to tell me they did not feel shuttering and the wipers worked fine. I am ready to let the car go if they don't do something. Why are the dealers selling this crap to their customers?


Kathleen M. said
698 days ago


John B. said
698 days ago
My wife's car is a 2002 Ford Focus ZX3 with an automatic transmission and her car intermittently seems to have absolutely no response from the accelerator pedal after stopping at a stop sign or red light or when turning after waiting for a space in on coming traffic. It is like either the transmission is not unlocking to drop back to 1st gear or something electrical\computer related. This is totally unsafe and extremely dangerous!


John W. said
697 days ago
2011 Ford Fiesta, 100,400 miles. While waiting in a parking lot with the vehicle on and in park, the vehicle lurched forward. I looked at the dash and saw my check engine light come on. I checked out the vehicle as best as I could, and it drove just fine. On my way home and stopped at a stop light, my car wouldn't go at all when the gas was pressed. There was a clicking sound, and I saw that my dash showed the transmission going from park to drive back and forth very quickly. I then placed the vehicle in park and then put it into drive, which took a LOT more force than usual, which didn't fix the issue. After about 30 seconds it stopped. I was within 2 miles of the Ford dealership where I purchased it, so I turned around and went there. In the turn lane, the vehicle did it again. This time I put it in park and turned off the car to see if that would help. It did not as I couldn't start the car for one to two minutes. It acted like I was in park, or maybe the park / drive flutter was happening again and accounts for the sound - it sounded like it wanted to start, but only for a 1/10 of a second, and it had the same frequency as the drive / park fluttering.The car is now at the dealership, but I haven't heard a word from them yet. I had received a recall notice about the TCM (transmission control module), and the symptoms are dead on - and yet the mechanic that I spoke with stated that it is unlikely that the TCM is the issue. Even if it was, he stated that there is a SIX WEEK wait to get the part in. That is outstanding support for a recall! (yes, that is sarcasm there). At least I got a loaner (2011 Ford Fusion Flex Fuel) - that doesn't start after driving it home.


Melody E. said
697 days ago
I bought my 2013 Ford Focus SE automatic in October of 2013. I had the clutch replaced due to a recall in November of 2014. While driving home on Wednesday, 5/27/2015 all of my warning lights lit up on the dash. The check engine light, transmission failure, brake light, everything. My car lost acceleration and seemed like it was stuck in Neutral and I lost my power steering. I was able to pull it off the road into a parking lot. I turned it off, let it sit for 10 minutes, turned it back on and it started with no problems. I was able to then drive it 5 miles to my house and then another 9 miles to the dealership. The dealership said they replaced the TCM and I picked up the car on Friday, 5/29/15. Less than 3 miles away my car did the exact same thing it did on Wednesday. All the warning lights came on, I lost power steering and was stuck in neutral. I was at a red light, so I put the car in Park, turned it off and when I tried to restart it, it would not start. It did not make any noise at all. The dashboard would light up, but the engine would not start. I had it pushed into a gas station parking lot and a tow truck took it back to the same Ford dealership. I was told that the "new" TCM was probably faulty. Shouldn't they have checked it before installing it??? I doubt they actually replaced anything since my car did the exact same thing that I took it in for to begin with! It is currently at the dealership "being worked on."


Jason H. said
695 days ago
I am having the issue with my 2012 Ford Focus when I go into drive or reverse it will not move the dealers have reprogrammed it twice say it is safe to drive and it isn't because it will not move there are multiple transmission recalls out there for the Ford Focus and ford will not replace it and I went 4 hours away this past weekend drove my car because ford said it is safe to drive and it will not fail well it has and still is


Lori b. said
694 days ago
I have a 2012 focus Titanium model. I bought my car new with 8 miles on the odometer EVERY problem listed above me I have had and it started 6 weeks after driving off the lot in addition to. I have also had my clutch wheel replaced twice on my automatic. The fuel pump and fuel tank replaced, dealership said it was unsafe to drive but couldn't tell me how or why it happened. On that visit I had a rental car for just under 3 months...waiting for a part apparently back ordered by Ford. My car is a joke. I have driven and owned fords all my life and this one is a LEMON!!! I drive a hazard waiting to happen at cringe every month when I make the payment.


Barbara B. said
692 days ago
bought my 2014 Ford Fiesta in June of 2012. It shudders when you start up at a light, or are turning a corner. I have brought it in to the dealer twice, and they adjust the computer, and tell me the car has to get use to the way I drive. You think it would know buy now after a year!! I hope to get rid of it soon.bought


Lauren M. said
690 days ago
Purchased my 2014 Ford Focus in November, on June 5 2015 (8 short months later). I hopped in my car to find that not only did my computer monitor that showed me what gear my car was in but, the indicators for loss of control and the break light (the emergency break was not engaged) were all on!
On Saturday June 6th (the next day), I received an alter that my transmission was failing!! I took it straight to the Ford dealership only to have them confirm that the car was not safe to drive.
While I am going to let them fix the issue, because it's under warranty. However, I will be seeking legal action immediately!


Christopher B. said
688 days ago
Purchased my 2013 Focus Titanium brand new and have had problems ever since about 3k miles. The car has been surging and grinding when it shifts gears. I realize this has been a common problem for the focus, but the transmission has steady gotten worse. In fact, it has begun to make a grinding sound even when it is not shifting. This often happens when the car is operating at low RPM at around 30-45mph and can last until the car has shifted to the next gear. It seems to continue even when the throttle is steady and is maintaining speed but no longer accellerating. The car also often hesitates before shifting and then suddenly surges. This is especially troubling when trying to pass someone and has led to uncomfortable enounters with oncoming vehicles.


Michelle P. said
688 days ago
2014 Ford Focus SE...I have owned this car for 10 months now. I dropped it off at the dealership this morning (for the second attempt) due to the car shuddering upon acceleration. While dropping off, the tech told me that there are many complaints regarding the very same problem which led me to this site. I bought this car because I drive 45 miles one way to work and needed great gas mileage.


Christine D. said
686 days ago


Christine D. said
686 days ago
I have an appointment tomorrow with a lemon law attorney. Same issue 2013 Fiesta transmission. Shuttering, clanging, hesitating. Dealership admitted that there is "no fix". Ford customer relations was no help. Really shameful to sell a car that sounds like an old junker!


Patricia B. said
685 days ago
2014 Ford Focus SE is having transmission trouble with only 11,400 miles on the car. The place I am having it worked on said it was the transmission control module. If I had not purchased an extended warranty I would have had to pay for a rental car out of my own pocket. Not a happy customer.


Sheila T. said
684 days ago
I have a 2014 Ford Focus. Started having the grinding and hesitation issues. I found out about 8 weeks ago that it was a recall. The Dealership/Service reset the computer modules according to their manuals and informed me that the car needed other parts. They ordered expedited. I Spoke to Ford in Michigan personnaly and they said it was going to be more like 6 to 8 weeks and that I can still drive the car. They said the car was safe to drive. Service at the dealership said to just stay around town and surrounding areas no long trips or over mountains. My concerns elevated when I was told this. I worry constantly about these issues and I transport my invalid mom and children in that car. I got that specific car to transport my mother and children in. So, now what?


Imad C. said
684 days ago
My new ford focus 2014 is jerking off, i hear grinding noice , i feel hesitations to change gears in slow speeds This car is not safe for driving .


Dylan S. said
683 days ago
I bought my 2012 Focus in June of 2012 and I had horrible experiences from day #1. Rattling or grinding noises, shaking, and hesitating. After numerous attempts to convince the technicians at my dealership of the problems I finally decided to try a different Ford dealership. Once there I was surprised to learn that I was not the only person and they were willing to work with me to find a solution to the problem. They drove the car and experienced the same problems as I did. They were able to convince Ford to allow a total rebuild of my transmission at 12,000 miles. After the work was done the car seemed fine for a couple days however, the problems came back as bad and even a little worse than before the rebuild. I ended up trading in the vehicle in August of 2013 however I ended up with almost $5000 of negative equity and my credit took a real hit as well. I hope someone follows through with this because I know many of us were fooled into believing we were buying a safe car. I just hope nobody ever suffered any injuries because of this faulty transmission.


Isabel R. said
683 days ago
2011 ford fiesta 24500 miles i'm in the process to replace the Transmission Control Module, unbelievable i hardly use the car.


Kathryn M. said
682 days ago
Purchased 2012 Ford Focus on 5/18/15 and haven't made my first auto loan payment and am having the same problems On 6/9/15, the check engine light came on, the car hesitated for about half block, then completely died, I could see that cars following behind me could tell the car was having major problems when it is hobbling along a residential street. On 6/8, down the road, car hesitated and died, pulled into parking lot and called the dealership, they told me to bring it in. I got the car back, one day after getting the car back (on 6/10, the check engine light came on again), I called the dealership and they said to try to drive it there, if not they would have it towed,. On the second trip to the dealership, they replaced the TCM, and did a re-program on the TCM. Also, having the roll back issue on slight inclines. I waited seven years to get a new (used) car and cannot afford to have some major issue with the transmission down the road. I would like to say the dealership has admitted knowing of these problems. I would like to be part of the class action litigation. Thank You


Karen B. said
682 days ago
Yes I am having the same issues. Please contact me.


Tonya S. said
682 days ago
I bought a 2014 Ford Focus in November 2014. I'm having the same issue as everyone else. I have took the car to the shop once and they supposedly fix the problem only for it to start a week back up. They kept telling me its the way that their made because of the manual transmission so it's going to do that stuff. Not what Im fixing to take it back to the shop. I travel a lot for work. I don't have the time this. I went to trade the car in today or get it look at and they told me that their transmission guy is out and it would take 2 hours to do the test put them test drive it.
So it's not going to happen today.


Joanne J. said
682 days ago
shuddering at low speeds when I stopped at a gas station on the long drive home. I finally made an appointment May 11 to have it looked at Hub City Ford. Not only did they have no record of my appointment but they said the shudder “is normal below 250 RPM”. I left there and made an appointment with Gary Smith Ford a week later May 18th who found that the clutch had contamination due to input shaft seal leak. They cleaned the clutch and installed updated input shaft seals then performed adaptive learning on the TCM. It was still shuddering even as I left the service center but not as bad. The service receipt says “shudder below 250 RPM”.
Not even a month later June 15, 2015 today I go to start my car and it won’t start. When it is jumped it starts with a transmission error code flashing on the screen and will not go forwards or backwards and had to be towed back to the dealer.
I too bought this car because I drive 45 miles one way to work and needed great gas mileage, which is only good if I actually have it functioning.


Andrea M. said
681 days ago
My 2012 Focus has been to the dealership twice for my transmission issue and I have to take it back for a third time. Transmission shutters from 1st to 2nd causing issues when driving.


Jacki C. said
681 days ago
I have a 2014 Ford Focus that will be going back to the service department for the third time to fix the jerking, lunging, and noisy automatic transmission. The service department has fixed the problem twice, only to have it return within about 5K miles.


Nichole S. said
681 days ago
I have a 2012 Ford Focus Hatchback automatic and noticed it would hesitate when shifting. Just bought it in March of 2015 and wish we hadn't! And today we had the most scary situation happen while I am driving with my two daughters in the back seat when in the middle of traffic going 40 miles an hour the transmission shifts into neutral. Luckily I got over safely and turned off the car. I turned the car on and it seemed fine. I began to drive and seemed like it was a fluke. But down the road I was almost home when it did it again. This time it didn't start right away it took 3 tries and then it started. And the whole time the shifter was in drive when the transmission shifted into neutral. This is so unsafe and I will not drive it with my daughters in it!


Wanita B. said
681 days ago
I had issues about a year ago and took it to be reprogrammed and then has issues with it last monday as car was driving 60 mph then it accelerated down to 30 mph right away as i live out of town and i was headed out of town and i take my 11 month old son to daycare and to be stranded on the road would not be what i want and then they said it was fixed as my car slows down and jerks and sputters and then keeps doing this. I had got the car back yesterday and yes again this morning its doing the same think had to take it back to ford.


Louise C. said
680 days ago
My 2012 Ford Focus was supposedly 'fixed' by the dealer for the problem of the transmission slipping. Previously I had taken it in for a lot of noise when I accelerated, they gave me a handout about the noised I can expect from the brand new car. Then it started slipping and not shifting properly as I accelerated. They examined it and said I had the sproblem that some Focus owners had been having and the Ford company had a fix for it. So I had to wait at least a month for the dealership to get the 'fix' from Ford. Now a little over a year ago it is doing it again. The dealer agreed that it has the same problem and said that Ford had not given them the new parts to fix it the last time. Now it is another two months to get the 'fix' ordered and received before they can fix it again. They claim it is safe to drive, but I am not confident. For a car i paid more for than my first house, I am very disappointed and will not consider buying a Ford again.


Dylan S. said
680 days ago
I feel for all of you because this is like a big community family all having the same issues. I posted my story here too but I replaced my Focus with a 2011 Escape and I had nothing but problems with that too. I lost close to $10,000 in negative equity because of them. I just dumped the Escape for a Subaru Impress and I couldn't be happier. I am now sold on foreign cars, same basic tranny as the Focus but Subaru did it right.....you can't even feel it shift.


Debbie H. said
679 days ago
we are having issues with a ford focus 2 yrs old, not starting sometimes, took it to the ford dealership we bought it from, they ran it through computer and found no faults, their answer is to wait for next breakdown and call AA assist.
what good is this to us if we have an emergency and need to get help fast


Renee J. said
679 days ago
I bought my 2014 Focus SE brand new it now has 54,000 miles (highway miles). I have the 5-speed manual. I have had issues at about 20,000 miles with the clutch making a thumping noise when you press the clutch pedal. Dealer ship could not hear the noise in the test drive. The thumping noise has now turned into a rattling noise that sounds like my clutch is going to fall out of the car. The service manager said that this can't be happening because I have the "true Manual" and not the automatic trans. I am also having issue with the "bearings" in the strut on the right side going out. it's been to the shop 3 times and they replaced them twice. The last time was 30 days ago and it is going back next week for the 4th time for the same thing. I have the issue with the car not wanting to accelerate. At times when you let off the clutch and press the gas to go and almost feels like you are holding the brake and it won't go but then seconds later it takes off like a speed of lightening. I have been driving on the highway and trying to accelerate and the car won't go but then sputters and accelerates fast. Has anyone had the same issues with the "true" manual 5 speed in the focus? This is my only source of transportation and I thought by buying this car I would have an economical reliable form of transportation. Not feeling that way right now.


Michael H. said
678 days ago
2012 Ford Focus Titanium (hatch back)
My issue started last night. I was driving home from the grocery store and the car started jerking and I noticed when I pressed on the gas pedal nothing happened. I rolled up to the stop sign and then put my car in park and turned it off then back on. Now the "check engine light" has come on and will not go away. After starting the car again, I was able to drive it home. I got in my car this morning to drive it to the doctor's office. While I was driving it down the road at 55 miles per hour I lost all acceleration and the gas pedal wasn't working again. I was able to make it to the side of the road and turn it off and then back on. I proceeded to drive another 5 miles down the road and it happened again. This time the car would start right away. I had to let it set for a few minutes before it would start again. I was able to make it to the doctor's office thankfully. I got back in the car to drive it home from the doctor's office. After about 5 miles or so the same issue again. So I did what I knew to do to get it running again. Luckily, there is a Ford shop on my way home. I dropped the car off there today and hope the issue gets resolved from the recalls that are posted for my car. Notice #: 12M02 (accessory protocol interface module) or Notice #: 14M01 (Transmission cluth shudder/transmission input shaft seal). I am just thankful my kids were not in the car with me at the time and I wasn't out on the interstate going 65mph or greater. This is a real safety issue for anyone driving these cars. Please anyone reading this you might want to consider another vehicle and not purchase one of these!


Casey S. said
678 days ago
Our 2012 Ford Focus is haven't difficulty shifting, also. The engine will just Rev n a message appears saying there's a transmission malfunction and that the transmission is overheating. The dealership said they can't fix it because the parts are on back order for 3 months. They said it's safe to drive, but it's definitely not. I called the Ford Motor Company and they told me the same thing. They didn't even offer any kind of solution. This is a big problem as my husband travels in that car for work.


Ilene Z. said
678 days ago
the vw have the same kind of transmisions and they don't have any problems


Earl R. said
676 days ago
2013 automatic ford focus Engine light comes on when taking off transmission shutters when shifting into second it's like it goes into neutral engine revs. When u let off throttle and ease into it ot feels like the transmission slips. This lasts few times starting then it will go out but transmission still shutters when taking off 1st and when going into second


Earl R. said
676 days ago
2013 automatic ford focus Engine light comes on when taking off transmission shutters when shifting into second it's like it goes into neutral engine revs. When u let off throttle and ease into it ot feels like the transmission slips. This lasts few times starting then it will go out but transmission still shutters when taking off 1st and when going into second


Brian B. said
676 days ago
Have a 2014 Ford Focus Hatchback with 26,000 miles on it. At 16,000 miles, they replaced the transmission due to all of the problems described on here (Grinding, shuttering etc...) 10,000 miles later, I am having the same issues. I need a permanent fix and I need it now.


Sharon P. said
675 days ago
I have needed to bring my car in numerous times for these problems. Each time, they update the computer and claim I have to drive it another 1000 miles before they will try to fix it again. Of course, that 1000 ends up going way over because I don't have the time in my life to constantly be bringing my car in for service. Also, several techs have advised me that some of the shuttering and hesitation are normal to have - If the car had of behaved that way in the test drive, or I was informed that after X number of miles driven we would start having these issues, I would have not purchased the car. THIS, seems to be a material misrepresentation of information - an issue over and above just Ford Motor Company, but also it's contracted dealerships. At approximately 39,000 miles, my car would not engage. I had to have it towed 50 miles, causing numerous inconveniences and issues in the process. The computer had gone bad - which apparently was an issue that was related to the other complaints we've had.


Thomas K. said
675 days ago
Purchased 2012 Ford Focus a year and half ago. had to have the dual clutch replaced with in 8 months of owning it. I bought it with only 42k miles on it. At 60k miles I was driving onto I-95 in MD and lost all power. Was like it was in nuetral. Had it towed to the Ford dealership, 3 days later I was told that the TCM needed to be replaced. I didnt get my car back until 4 days later. I am under 21 years old and was not able to rent a car or get a loaner from the dealer for me to get back and forth to work. About 2 weeks later I was about to get onto I-95 and the "transmission malfunction" light came on. Car would not let me drive above 40 mph. I drove the car to the dealer the next monrning. Later that day they called and told me that the TCM that they JUST installed was CORRUPT!! So here I wait TODAY, with my car sitting at the dealer. I am suppose to get it back tomorrow. Very frustrating. Dont feel safe driving this car at all. I need to drive this car from MD to FL and deathly scared to do it. I owe too much on it to trade it in for another car. Ford NEEDS to do something about these cars.


Christine P. said
675 days ago
Bought my 2012 fiesta in 2013 only had 35.000 miles on it. It is the car from hell. It sputters, jerks and all most hits the car in front of you. Windows go up and down when they want to. Today I was driving down the highway, going going 45 and the car died for no reason. I could of died. It happened three times in a period of hour and a half. I took it to ford they have it. They claim it might be the transmission. But not sure. Going to charge $109.00 just to look at it. I told them I have an extended warranty, but they claim it depends on what the problem is. The problem today is I could have died. When the car died I looked in my rear view mirror and saw cars coming towards me(at a high speed) on the highway, even though I had my flashers on. Does anyone know how that feels?


James d. said
675 days ago
My 2012 ford focus has gave me nothing but problems with the transmission and also problems with the dealership I will start with the car. It has had the input shaft seals replaced 3 times due to leaks and it is still leaking, the tcm failed before the campaign started and they misdiagnosed my Car as a bad wording harness and charged Me $700 dollars and when I picked up the car Tue issues were the same and then they properly diagnosed the issue as a bad tcm and did not charge me for the repair. But now that the campaign is out I should be reimbursed but the dealership told me they will not pay. Ihave had to bring my car to the dealership for the same shutter problem at least 6-7 times and it never gets fixed. Evertytime it's the same line, you have to wait.. it needs to learn yourdroving habits..it Needs to be driven for 3 weeks before it will be adjusted properly... It is sapposed to shutter sometimes because the way the transmission is set up... Always Tue same line and same result. I feel like all I do is complain every time because the car never gets fixed. It shutters so bad now and is still leaking soimtaking it back again but this is crazy! Please help ke!


Ross J. said
675 days ago
My Ford 2013 SE has had transmission problems since the beginning. Within 3 months of owning the car it stalled out on the highway and I almost collided with other vehicles as I tried to move to the right shoulder. They said the Transmission Clutch Shutter. Within 6 more months, same issue. Stalled, would not start, vehicle would not accelerate. And now, again, 38,000 miles into the vehicle. It will not start, paid for a diagnosis fee and it turns out the Transmission control module is now bad. This vehicle has been nothing but a money pit and waste of time. Ford gives minimal information about the issue and acts like the problem is some big secret. The service reps give no information about the work they need to do or what needs to be done.


Laura K. said
674 days ago
I got a 2014 Ford focus having the same shuttering problem with the transmission I have not taken it in but don't see the point if they're gonna tell me it's just normal I did spend $2000 on the extended warranty on this thing so is there a class action lawsuit concerning the transmission or what course might be taking from here thank you dad


Bret W. said
674 days ago
2012 Ford Focus, was working great till 2 weeks ago. Transmission malfunction light and check engine came on. Car won't shift, goes into neutral then shifts. Not driveable. 3 dealers won't even take it, they too many on their lot awaiting parts and techs. 4th one took it. Said I needed seals, 2 weeks for parts but they reset it said it was driveable. I didn't make it out of the lot before lights went on, car into neutral. Currently a 6 week back order on clutches. All the service managers I spoke with, half a dozen, said major issues with this transmission. One parts manager told me his son had same issue, replaced clutches – now with less than 10K miles since repair it's acting up again.


Debra R. said
674 days ago
I have a 2014 fiesta it is a standard 5. Speed..Thay say that the clutch is out.Try to shift and the Rpm,s race up What can I do?


Marc J. said
674 days ago
I have a 2014 Focus. The transmission shutters violently under acceleration from slow speeds or from a dead stop. It also makes metallic clacking noises when the shudder is happening.


Cynthia H. said
673 days ago
I have a 2012 Ford Focus, my car just came to a shuttering stop on a small incline. The Transmission would not go into park, nothing, it rolled with me until I slammed on the breaks... I finally turned off the engine and restarted a couple of times before it would let me put the gear into Neutral and push the car to the side of the road.


Eula F. said
673 days ago
Yes, been having all the same problems with my 2014 ford fiesta. The first time I took it in they said it was totally normal because, it has a dual transmission. Then took it back to about 6 months later and they said still there is nothing wrong with it and they put it on the computer to reset it. The bad thing is my warranty is up. I don't what to about it know. I really wish I would have never got this car but I really need something more reliable than what I had. I wonder if I should just take it back and let them tell me there is still nothing wrong and then I will call a lemon law attorney.


Clint B. said
673 days ago
2014 Focus SE with 24k miles. Horrible and dangerous shuddering from a stop. The dealer doesn't seem to care at all and says I have to wait over two weeks to get my car in. Someone is going to die because of this. Taking my car to the dealer in a couple weeks and I am expecting the worst.


Mike D. said
673 days ago
2014 Ford Focus Titanium it has 22,000 miles. Same problems shuddering, slipping, crunching tin can sounds while shifting thru gears. Dealer has agreed there is an issue. Currently waiting for new clutch and transmission. The minimal wait for the parts is 12 weeks. I'm expecting to wait longer. They said I was the 4th person today that had the same problem. Do the math multiply that with all the dealers in the US= Longer wait time for parts... After hearing that they extended the warranty for this issue they are clearly confirming that it's a big problem. But still no recall. F*** Ford!


Mike D. said
673 days ago
2014 Ford Focus Titanium it has 22,000 miles. Same problems shuddering, slipping, crunching tin can sounds while shifting thru gears. Dealer has agreed there is an issue. Currently waiting for new clutch and transmission. The minimal wait for the parts is 12 weeks. I'm expecting to wait longer. They said I was the 4th person today that had the same problem. Do the math multiply that with all the dealers in the US= Longer wait time for parts... After hearing that they extended the warranty for this issue they are clearly confirming that it's a big problem. But still no recall. F*** Ford!


Michael H. said
673 days ago
My car has stutters and doesn't accelerate fully. It then had the problem of grinding noises. Last Saturday I went to get dinner and the car wouldn't go in reverse. I parked it back, in went in to drive. I turned it off to go search on the internet what might be the cause. After coming back to the car, it wouldn't start. I had to barely turn the key to get it.

So far 3 days at a dealership getting it fixed and tomorrow is when they hope to have the new TCM in. I have a 2012 SE Focus, automatic with about 53k miles. Fortunately it has done this before the powertrain warranty is up. I'm not even sure if the car not starting is related to the TCM.


Larue P. said
672 days ago
I bought a 2014 focus for my pregnant daughter. The transmission was bad. Car would shake and would not accelerate pulling into traffic. Twice Ford said they fixed it but it still rumbled and didn't accelerate. I have just called my finance company to do a voluntary repossession. I refuse to have my grandbaby in an unsafe car. My credit will be ruined after I've paid almost $14,000 for this car. Do I have any rights?


Mhegan H. said
671 days ago
2014 Ford Focus SE- bought in Sept 2013. Having issues since 20,000 miles. Currently at 50,000 miles. Waiting to have clutch replaced was told it was on a 12 week back order. Now having issues with what I think is my wheel bearings in the rear end of the car. Have to take it in again next week. This is my first American made car and it will be my last. I deeply regret buying suck a piece.


Darius H. said
671 days ago
The Transmission in my car also stalls. When I apply the gas, it hesitates to where I would almost get into an accident. It jumps and lunges without warning. To add on to that, earlier this year, The steering wheel locked up on 264 in Virginia Beach while I was in a slight curve. It caused me and my wife to hit a van. We got the car towed to the dealership and insurance paid to fix the car. Once it was fixed, the steering wheel recently locked up once again while my mother in law and wife were in the vehicle. We had to get it towed once again and it is still sitting at the shop now and I don't know what to do because they are not trying to help me. They will not be happy until someone gets seriously hurt from their vehicles. I have lost all trust in Ford.


Darius H. said
671 days ago
It is a 2012 Ford Focus with 48000 miles


Charlotte . said
669 days ago
2008 Ford Focus..automatic transmission..flashed 1 1/2 years ago...new batter installed December 2013....transmission started down shifting hard, jerky, spring of 2014....out of warranty....has 55k miles on it. Going to attempt once again, to get it fixed. Thinking of getting rid of it. Sick and tired of the run around about it. The transmissions obviously have a manufacture problem...Ford is not going to do anything about this until they are forced. They are making too much money and bragging about that fact.


Eileen S. said
669 days ago
I have a 2014 Focus hatchback I bought new. It continuously stutters on accelerating and surges ahead. Dealer said it's supposed to be like that. Very disappointed!


Sabrina T. said
669 days ago
2012 Ford Focus driving and car stops accelerating after driving about 2 miles. Car rolls backwards while on a hill or traffic lights. Get to driveway and car will not shift gears.


Troy H. said
668 days ago
2013 Focus experiencing the clutch shudder described. Ford will do nothing as the dealer "tests" indicate it is happening within an "acceptable range".


patricia s. said
667 days ago
I am having the same issues with my 2014 Ford focus I can be driving and all of a sudden my car just stops pulling..I drive 30 miles one way each day on the interstate to get to work. Each time this happens I have to turn my emergency flashers on and try to get over into the emergency lane, and I have to set there for about 6 mins before the car will crank back up and by this time I'm a nervous wreck..last night it done I two times on me so I had to call roadside service because I was afraid to. Drive it the rest of the way home it is in the shop for the second time now and they just called and told me they can't figure out what the problem is..this is very dangerous. I need some advice please.


jack b. said
666 days ago
2012 focus purchased new in june 2013, replaced clutches and tcm at 23,000
Ford has extended warranty to 100,000, but now having to drive vehicle with all and more of the original issues until Ford says the vibration numbers are bad enough. My dear wife for whom I bought this vehicle as a 40th wedding gift, has had it and so have I. We are now contacting Better Business BureaU, OUR sTATE A/G consumer protection division and probably a lemon lawyer. enough is enough class action, we are in!


Kimberly W. said
665 days ago
I am having problems with same issue. Bought our 2013 Focus new in May 2013. On June 14, 2014 they fixed the shudder in my car duAL clutch. Replaced the clutch $600 part and they had my car for a week. Here it is a year later and the problem is occurring again. The only thing Ford will do give me a loaner but with the nationwide backorder on parts who know how long it will be. We were considering a trade in months ago but found the car was only worth 9500 according to Kelley Blue Book. 3 months later it's barely worth 8000. We owe twice that. Ford will not even consider a buyback or anything like that. I told the dealership that if it wasn't fixed by the end of the summer I would be filing under lEmin law because I don't believe they can guarantee it won't happen again. In PA, 3rd time is the charm I guess. But now I see all these I am tempted to just do it anyway! I will never buy a FORD EVER AGAIN in my lifetime!


Kimberly W. said
665 days ago
I am having problems with same issue. Bought our 2013 Focus new in May 2013. On June 14, 2014 they fixed the shudder in my car duAL clutch. Replaced the clutch $600 part and they had my car for a week. Here it is a year later and the problem is occurring again. The only thing Ford will do give me a loaner but with the nationwide backorder on parts who know how long it will be. We were considering a trade in months ago but found the car was only worth 9500 according to Kelley Blue Book. 3 months later it's barely worth 8000. We owe twice that. Ford will not even consider a buyback or anything like that. I told the dealership that if it wasn't fixed by the end of the summer I would be filing under lEmin law because I don't believe they can guarantee it won't happen again. In PA, 3rd time is the charm I guess. But now I see all these I am tempted to just do it anyway! I will never buy a FORD EVER AGAIN in my lifetime!


Melanie S. said
665 days ago
I'm very upset. I basically got called stupid today when I complained to a second dealership about all the noise.. jerking.. shuddering.. grinding etc. They are all being told the same thing... you have to understand that this car has certain characteristics. Smh. I have had ford vehicles since I began driving years ago and to be treated this way is complete b.s.!


Matthew R. said
662 days ago
I have a 2014 Focus. It seems to hesitate between 1st and 2nd gear and then catches. I have about 24k on it so it has had plenty of time to break in. Its still under warranty and hope when I bring it in, they will take care of the matter and not say its normal for it to do this. I have an appointment in a couple days and will report back what they say.


Sandra B. said
661 days ago
So I purchased my 2013 Ford Focus in October of 2012. It has been horrible! First the issues started with the shift gear they have since replaced twice and two computer upgrades! Then on Thursday evening while driving home, I had just gotten off the high way and the car just stopped in the middle of driving!! My car was stuck in a gear and wouldnt move. The police came and made the comment thank GOD you were not on the high way, it would have been a disaster. Fords customer service oh you will have to work with a ford dealer!!! My car has been at the dealer since Thursday evening, and since there is only one person that can work on the issue, it has not been looked at yet. Now I am very concerned on the danger of driving this car. I actually was looking at trading in earlier that day, and my trade value (I am sure due to the issues with the car)! I am waiting for call from my attorney.


Chu Y. said
661 days ago
I am having the same issue with my 2014 Fiesta. Took it to the service department and they replaced the seals and cleaned the clutch and it still shudders. They wont do anything else about it. I have less than 14,000 miles on it too.


Daniel K. said
661 days ago
My 2013 focus stopped moving as I was going up a hill and in traffic. Tried to get the car off the road, but no luck. I purchased this car about a month ago. I was driving along and all of the sudden I could hear the engine rev, but it wasn't moving. All the lights came on the dash. My biggest concern was hoping that a big rig or other vehicles would not slam into me from behind. I was sitting in the road for about 10-15 mins until a few good people stopped and helped me push it off the road. Turned off the vehicle and could not start it back up. Towed it to the dealership to find out what was wrong with it. The guy indicated to me that it was something in the transmission and he had seen this before. My question back to him was "is there a recall for this". He said yes. My next question? why wasn't it fixed before selling the vehicle to me? His response? "well it doesn't always fail, so what they do is wait to see if the part fails before replacing it". That is an unacceptable answer in my opinion. If they know that this is a bad part, they should be replacing them or recall the cars and have them replaced. But in this screw up world where it is all about cost, they don't. I am fortunate that nothing seriously happened during this failure or that my kids weren't in the car with me. My biggest question on this? Is the dealership (or Ford) liable for selling me a defective vehicle knowing that there was a recall for this part and they did not replace it before selling me the car? Or did not tell me about this prior to selling me the car?


Coty H. said
660 days ago
2013 Ford Focus SE car lurches forward. Trasmission grinds. Acts confused when shifting. And shudders.

From Technicians tell me there is nothing wrong with my car.


Nataliya P. said
660 days ago
I have 2012 Fiesta since July 2012. By July 2013 I started to hear noises and feel shuttering when gears were shifting. They were worse by November 2013. Dealership reprogrammed computer and let me go. Not even 20 miles later noise came back. I brought it back to dealership and they said they'll need to order new transmission. Don't mind the fact that they kept my car for 8(!) weeks and gave me 1997 dodge as rental. Few months later noise was coming back. And all they did was reprogramming. Until finally they gave me a letter stating that all noises and shuttering is a normal condition. On the top of it I started to hear squicking noise from underneath the car, but because it did not happen every day, they could not fix it because they did not hear it. So finally when it makes noise now ALL the time and they finally ordered new parts, of course my warranty has expired....


gerald a. said
660 days ago
I just purchased a 2014 ford fiesta SE hatchback. It had about 20,000 miles when purchased. After about a week of driving it, it started making a crunching noise in low gears and having some hesitation when accelerating. I'm bringing it to the dealer tomorrow but after reading everything about this issue, it doesn't seem as though I will have much luck. What can I do to get ride of this problem, or just get rid of the vehicle?


Ashante H. said
659 days ago
The transmission slips out of gear while driving, Ford is not helping. This is dangerous.


Summer C. said
658 days ago
Bought my fiesta new and had problems from the beginning


Peter K. said
658 days ago
Bought new 2014 Ford Fiesta SE for work commute car. Vehicle has 45,000 miles on it and recently noticed, 2 days after purchasing, at red lights and accelerating the vehicle shutters violently. My fiancee in the passenger seat even felt and stated it was not normal. While idling at lights the vehicle shutters, seemingly by a loss of power. The dealership has yet to return my call and I will be going there in person, takes time as dealer not in same town as me. I hope this problem can get resolved as I did not spend $12,000 for a broken vehicle. I expect a safe, operating vehicle.


Brian R. said
655 days ago
2014 Fiesta SE. Transmission slips and shudders, just as everyone else seems to be experiencing, except mine hasn't made any audible grinding noises.
Trans TCM/PCM has been reprogrammed twice and I think they replaced the fluid once. It is even worse now. Pretty tired of Ford techs telling me it's operating as intended. Pretty sure they didn't intend for my car to stop in the middle of a busy intersection or suddenly decelerate on a busy freeway.


Brian R. said
655 days ago
2014 Fiesta SE. Transmission slips and shudders, just as everyone else seems to be experiencing, except mine hasn't made any audible grinding noises.
Trans TCM/PCM has been reprogrammed twice and I think they replaced the fluid once. It is even worse now. Pretty tired of Ford techs telling me it's operating as intended. Pretty sure they didn't intend for my car to stop in the middle of a busy intersection or suddenly decelerate on a busy freeway.


Brian R. said
655 days ago
2014 Fiesta SE. Transmission slips and shudders, just as everyone else seems to be experiencing, except mine hasn't made any audible grinding noises.
Trans TCM/PCM has been reprogrammed twice and I think they replaced the fluid once. It is even worse now. Pretty tired of Ford techs telling me it's operating as intended. Pretty sure they didn't intend for my car to stop in the middle of a busy intersection or suddenly decelerate on a busy freeway.


Alba P. said
655 days ago
I have a 2012 Ford Fiesta with the same issues it has been to the the dealership four times and every time I am told everything is within normal limits that once in a while I should feel a hickup here and there yet my car has more than a few here and there tried to exchange it at a Ford dealership and they didn't want the car called Ford a week ago to tried and have them figure out the problem with a claim number I opened back in November and I am still waiting, my Fiesta has been parked in my garage for almost 3 months as I am afraid to drive it it was going to be my daughter's 18th birthday present at the end of this month and with no answer with anyone and a car that has hickups as they call them and jumps I guess there goes my luck


Beverly W. said
654 days ago
Purchased 2012 Ford Focus in August 2012 at Metro Ford In Tupelo MS. I am an educational consultant and travel extensively. My car has had the shudder problems, we took it for reprogramming of module. The shudder wasn't as bad but we were told that it was to be expected. In July 2015 it began to have trouble shifting into reverse and would not go backwards at times. Ford assured this it would be covered yet because it has over 100,000 miles they could not do anything. There is not recall it is only a customer satisfaction program. I am half way through my payments and it costs $1800 to repair but the clutches are on backorder. They have not clue when they will be available. REALLY? We have a Ford Expedition bought new and it has 380,000 miles on it and never a trouble one. When is the government going to do a recall?? HELP US


Mike P. said
654 days ago
2011 Ford Fiesta P2837 - Shift Fork 'B' Position Circuit Range/Performance
Engine hesitates and doesn't shift as smooth as it use to


Heather W. said
653 days ago
I purchased my 2013 Ford Focus on January 1 2013. It drove great for the first few months. Then all the transmission problems started. It started with grinding and shuddering as if it couldn't find the gear it wanted. I took it into Ford they reset the computer program and told me I need to go home and read my car's manual because I need to learn how to drive my car and just let my clutch break in. I continued to deal with the same grinding and shuttering until it started lurching forward while trying to slowly accelerate. Shortly after that the transmission began to overheat and the check engine light would come on. This caused the transmission to not shift but the engine would start to rev up even with my foot of the gas pedal. I called my Ford dealer for service and was told to turn the car off when this happened and it usually would reset itself. This worked on occasion. I was finally able to get a transmission appointment with them in mid 2014 for this new problem. Module, clutch and seals were all replaced. Car drove better but transmission still grinds, shutters and lurches forward on it's own. I have taken it back since and was told that the transmission is within Ford's parameters and that there is nothing else that could be done. This is the first new car I have ever bought for myself. I feel robbed. I use my car for work and also for daily use. Being a mom of two young children I do not feel safe driving this vehicle. I am always waiting at any moment to be in an accident because the car doesn't accelerate as needed or chooses to accelerate more than I need. I will never by a Ford again. I would love to trade it in for another non Ford vehicle but financially am unable to do so. These vehicles need to be recalled they are unsafe and someone is going to lose their life because of this.


IRVIN T. said
653 days ago
I bought my 2013 Ford Focus New. The past two months The check engine light comes on, the car will not change gears and no reverse. I contact a Ford service center and was told that it would be a $100.00 fee to have it checked and at least another $100.00 fee to repair. Before I could get it to them the check engine light went off and I was able to drive it normally. Every so often the same scenario happens over and over again. After the car sits for a while everything goes back to normal.


E. D. said
653 days ago
I bought 2014 ford Focus titanium addition with auto transmission, and from first day we had transmission issues. From stop it shutters when starting to accelerate then once it reaches second gear it disappears. Although its getting worse as time goes on. Ford says it will break in at 10,000 miles. I see no reason why i should drive a car that cant be fixed, or one that someone knowingly produced and sold after having the same issues for three years. Plus ford did not reveal that history to us when we purchased the car or we would not have bought. We don't want to bring friends to ride in car or loan out because they complain so much about how bad the car feels that its not worth listening to friends complain that ford should fix, when ford has made clear to us in a letter after we bought the vehicle that this is the way the car was meant to drive all along and they don't plan on fixing the issue. I believe this is a major problem that Ford has hidden. I cant sell vehicle because it appears word has gotten out and no one wants to give us fair value, whatever fair value is for a lemon transmissoned vehicle that is brand new loaded to the brim. i wont drive the car its to depressing. Appears Ford has long history of hidden transmission problems with a lot of vehicles over the last 10 years that they mostly couldn't resolve leaving customers disappointed, i know cause i have owned many mustangs with manual transmission issues, that took at least a year to resolve in most cases. This ruins having the new car good feeling that you are suppose to have. they should pay for pain and anguish. No one should have to go thru this with a new car after paying really good money for. Solution is to have Ford either buy vehicle back with the purchase price prorated based on mileage or fix the problem immediately or give people rebates in the amount of $3000 for the pain its causing. Actually its so bad that you cant concentrate of driving because its so bothersome, its a hazard that keeps you driving correctly. i hate this car, how can someone sell you something they know has problesm with the transmission from previous years. I feel more sorry for pople with 2100 and 2012 models that have not gotten any resolution at all.


cynthia g. said
653 days ago
I bought a 2014 Focus Titanium in Jan, I have been having what I call an hesitation (boyfriend calls it stalling), but luckily no transmission type issues. Anyway, I just got a letter dated in June of this year advising of a recall #15S13 on the fule pump which evidently can cause no starts and "stalling". I have to take the car in to have it tested to see if it is losing fuel pressure. If so they can get the part from ford and fix it, if not they have to order the part and fix it when it comes in (apprx 4-6 months from now). I am hoping that is what is causing the issue for me and maybe it could be for some of the other posted folks too.


Jeremy G. said
651 days ago
I recently bought my 2012 Ford Focus back in Oct 2014. When I bought it, there was 40,000. Now my car has hit the 57,500 mile mark and I have noticed more and more issues daily. The same thing most are having here above me. Very very loud clanky engine noises, loss of power and backward rolling. Now I am not one to complain ever, but this is the first car that I ever purchased on my own and I feel as though I have made a very huge mistake. My car is back in the shop today (Ford house-Waxahachie Tx) and they are now replacing the Transmission Control Module. I work for a very well known media company and I am almost to the point of having an investigative reporter reach out to Ford on behalf of everybody in the same boat as I am. I doubt that will work but I mean at this point I am tired of investing my time and money in a lemon that FORD knows they have created. Please help, thank you!


Brandon L. said
651 days ago
I just bought 2013 Ford Focus SE last month with 22,226 miles from a local non-ford dealership. I noticed the grinding rattle and hesitation in the transmission after awhile and I hadn't even hit the first oil change. I brought it back to the dealership and they wanted to give much less then what I had paid for the car originally and on top of that wanted $5,000 down to get into a new car. I took my focus on a trip to Ely, MN this month and noticed with the up and down dynamics of the roads that when you came to a complete stop on a hill and let off the break you start to roll back a couple feet. That can't be right? I have an appointment through the Ford dealership here on Saturday. Luckily my car is still under warranty and has a 5 year/60,000 mile warranty.


Lori L. said
651 days ago
I to have a 2014 Focus titanium and it has the same problem upon acceleration. I do not believe that this is the way the focus was intended to run nor do I believe I should have to drive a car for 10,000 miles to break it in.


Suzanne B. said
650 days ago
I bought my Ford Fiesta 2011 new and it was my first new car ever. I researched cars and thought I made a good decision. I could not have been so wrong. Within months my car began shaking and shuttering. The repair people had the ad a city to tell me this was normal, like I am an idiot. The car would stall when crossing intersections. With my kids on the car that is quite frightening. It has been in the shop over 5 times for the same problem. I contacted an attorney but he said I needed to file claim in less than 2 years. I think he was afraid to take on Ford. The car has been a nightmare and I still live with shaking and shuttering and stalling. I can't afford all new car payments but Ford just keeps putting a bandaid on a severed artery.


Suzanne B. said
650 days ago
I bought my Ford Fiesta 2011 new and it was my first new car ever. I researched cars and thought I made a good decision. I could not have been so wrong. Within months my car began shaking and shuttering. The repair people had the ad a city to tell me this was normal, like I am an idiot. The car would stall when crossing intersections. With my kids on the car that is quite frightening. It has been in the shop over 5 times for the same problem. I contacted an attorney but he said I needed to file claim in less than 2 years. I think he was afraid to take on Ford. The car has been a nightmare and I still live with shaking and shuttering and stalling. I can't afford all new car payments but Ford just keeps putting a bandaid on a severed artery.


Suzanne B. said
650 days ago
I bought my Ford Fiesta 2011 new and it was my first new car ever. I researched cars and thought I made a good decision. I could not have been so wrong. Within months my car began shaking and shuttering. The repair people had the ad a city to tell me this was normal, like I am an idiot. The car would stall when crossing intersections. With my kids on the car that is quite frightening. It has been in the shop over 5 times for the same problem. I contacted an attorney but he said I needed to file claim in less than 2 years. I think he was afraid to take on Ford. The car has been a nightmare and I still live with shaking and shuttering and stalling. I can't afford all new car payments but Ford just keeps putting a bandaid on a severed artery.


Suzanne B. said
650 days ago
I bought my Ford Fiesta 2011 new and it was my first new car ever. I researched cars and thought I made a good decision. I could not have been so wrong. Within months my car began shaking and shuttering. The repair people had the ad a city to tell me this was normal, like I am an idiot. The car would stall when crossing intersections. With my kids on the car that is quite frightening. It has been in the shop over 5 times for the same problem. I contacted an attorney but he said I needed to file claim in less than 2 years. I think he was afraid to take on Ford. The car has been a nightmare and I still live with shaking and shuttering and stalling. I can't afford all new car payments but Ford just keeps putting a bandaid on a severed artery.


Kirsten C. said
650 days ago
About a year and a half ago, I purchased a 2011 Ford Fiesta SE. Ever since then I have had nothing but problems. In the first six months I had to have numerous repairs, including a new clutch put in for the transmission. I just recently found out that I need another new clutch put in (I have less than 80,00 miles on my car). Prior to finding out that I need a new clutch, I had brought my car in several times to the dealership to have them look at it, when I started noticing that the transmission was acting up again. They told me that nothing was wrong.

Based on my research I have noticed that the problems with the car were well known by the time I bought in 2013. But the dealership failed to mention that there were ANY problems with the car. I am writing to find out what my options are, and what I can/should do.


Kathleen M. said
649 days ago
I already submitted a complaint about shuttering. Now I took my Focus in not once but two times for the windshield wipers are acting up. During a downpour they stopped and started to do intermittent. As per dealership first time nothing happened and second time it is normal. How can it be normal when they stop in the middle of a downpour and then go intermittent. How are you supposed to see when it is pouring rain and the wipers are intermittent? I also now have some hesitation. We are screwed now. Apparently the dealerships are under Ford's control. I wish everyone could get together and do something about. Why do we have to wait for the lemon law before something can be done? I am so frustrated now. What's next? How long does the investigation go on?


Linda M. said
649 days ago
We too have 2012 Ford Focus with ongoing transmission issues. Has roll back, shutter constantly. Has been back for reprogramming with not much improvement. Now, it is jumping out of gear into neutral while traveling. At first in low gears or in take off, but now more and more issues. It is happening at high speed jumping into neutral. When pull over, stop and attempt to shift into another gear like park nothing works. We even shut engine off hoping it would clear it self. But than unable to start it as couldn’t get it to shift into park. Waited about ten minutes and was able to shift and restart car. Afraid to drive it. Recently away on vacation and felt like prisoner as couldn’t drive it around. Please include me in this class action suit. My only saving grace is that I leased it and only have another six months to put up with this crap!


Jaden W. said
648 days ago
I have a 2013 Ford Focus. It rattles when accelerating and it roars at about 60 mph. When I bought they told me it had be reprogrammed and now having it about a month it is getting worse.


Tabitha R. said
647 days ago
I have a 2012 Ford Focus I purchased Jan 2015, 2 weeks after I bought it I had to have the catalytic convertor replaced on it. I noticed that it's very slow to accelerate from a stop. A couple days ago I parked my car and when I came back to start it, it wouldn't start. The radio and lights worked, but there was nothing coming from the engine, no noises at all. I tried everything and finally called a tow truck. The dealership just called me today and said they finally found the issue which is the TCM, transmission control module. I have had nothing but problems and issues with this car since I got it. This is not a safe car I do not recommend!


Jenelle S. said
647 days ago
Purchased my 2014 Ford Focus SE in April 2015. I was so happy because I brought my first car on the first time buyers program, however buying a new car with only 55 miles on it. With only being test driving I was happy until July 17 2015 that my car almost crashed into another car on the expressway. I drive in drive only and go the speed limit. I lost control of the car trying to break, my car spun but luckily I had control of the wheel but I couldn't break. I went home because my car was hot. A few hours later I pickup my friend and we are going for dinner. I am 15 mins away from home took the streets and my car monitor pops up that my transmission is overheating and be careful when breaking. My car is hard to break I am freaking out. I call ford, I call my dealership. Apparently my dealership is a month behind on clutch problems. My transmission is still overheating for a 3rd time. I take it in to the shop at a little over 2100 miles. I don't know what to do, I am never buying another ford. My first car and brand new. It's insane this experience. Car is not safe for anyone to drive


James S. said
647 days ago
I have a 2012 Ford Focus. I have had my car to the dealership twice to deal with this issue. Which, is the clutch, transmission issue. Shuttering, rattling, etc...I am disabled so I don't drive a lot. The car only has 21,500 miles on it! Although when driving the car the shuttering shakes me about and causes me pain! So, unless I am driving the highways, it is very unpleasant to drive the car, so running errands (city driving) stinks! Now I am being told that they have to replace the clutch, but, they are back ordered for as long as 3 months! They say the car is safe to drive. Only trouble is, it doesn't feel safe! After reading other reviews here, I am concerned my car will develop other problems.
Also, even though ford extended the warranty and offered a discount if you purchased another vehicle. It has to be a brand new vehicle! Since, I am disabled I cannot afford to do that and I don't think it's a fair offer under the circumstances! I love the looks of my car and I planned on this car lasting me the rest of my life. When it was at the dealership, for two and a half days, they didn't even give me a rental, so, I had no car at all. Then when I had to find a ride to pick it up when I got there I had to go find my own car! My air feshener that was on the visor was on the floor and seat in pieces! Why in the heck were they messing with my visor when they were supposed to be doing my 3 yr. 10 point inspection and dealing with the clutch and transmission?
I don't feel FORD is doing enough to recify this problem. I went without a car for over two days and was stuck in a house that we just moved into, therefor I could not go and get the things you need when you move!
As other reveiws have stated, this issue has taken all of the pride of buying a brand new car! I only drive it because it's the only car I have!!!! I am a women and the car is in my husbands name so I will use his name on the form. I am the primary driver though! We bought this car which in over 30 years of marriage is the first time we bought a BRAND NEW CAR! What a disappointment considering my husband is an auto-body tech and can build a car from the bottom up! I think now, that we should have built me a car instead of buying one. He has always been a Ford man, so this has been such a bummer. Henry built better cars then what Ford is building now. I guess we should have looked for the 1933 Ford car he has always wanted. We wouldn't be going through this nightmare.
Final thoughts. I am a disabled photographer, with Lukiema and my pretty little car makes me feel like crap when I drive it! I just hope the last days of my life aren't dealing with this matter!


Donna M. said
647 days ago
It has been under 30 days since i purchased my Ford Focus with 34000 miles on it. I am having all the same issues as ever one else. car is currently in the shop. i was told by service it had already been in for same issue with previous owner. Manufactures warranty, expired. Purchased an extended warranty. please help


gerald t. said
646 days ago
Bought a 2013 focus 2 months ago. Just like everyone else going in shop for transmission problems. It has 35000miles on it. It is not shift I g right fluttering and will not go over 40. So having it towed to the Ford dealer to fix the transmission.


Gary D. said
646 days ago
I have a '14 Focus that I purchased in late February 2014. Earlier this year I noticed that when I accelerated it would "jerk" like it was slipping or like a manual transmission. I took it in and the dealership gave me the transmission information sheet, kept it for 4 days and said they replaced the transmission control module. OK, drove good. Now it is back to doing the very same thing. I need to take it back in and have it "fixed" again.


Jim E. said
646 days ago
I purchased my 2012 Ford Focus SE in Jan 2012. After about 15,000 miles it started to shutter. The local dealer reprogramed the control module. Well, I have had that done at least 3 other times, and now at 95224 miles, the transmission stopped working. This was one week ago, they still have not had a tech look at it. I was told by Ford that it will probably have to be rebuilt, and that the problem is so wide-spread that it could take 3 months to get the parts. They are paying for a rental car, but I had to keep asking.


Mark H. said
646 days ago
We own two 2011 Fiestas. We have experienced transmission issues in both. We alerted the dealership about 3 months after we purchased the vehicles and were told that the transmissions required a break in period and it would smooth out.

Both our cars would shudder, jack brake coming to a stop, float out of gear when turning corners, and not engage properly when shifted in reverse. This happened intermittently.

Both of our vehicles were eventually serviced after Ford came clean and said there was an issue. Both vehicles required new clutch plates.

Recently, both started performing in the same faulty fashion. I called and was forced to drive a dangerous vehicle for almost a month before the dealership would look at it and they offered no help with finding another dealer that may have been able to help.

This time around the service advisor called and said my car required a new battery because the cold cranking amps were only about half what they should be. They said it affected the trans control module. Even though they could not explain why a battery would cause this problem when it only started the vehicle and the alternator assumed the generation of amperage, but said they would not work on the car further unless I bought a new battery from them or brought one in. I spoke with the owner and after some conversation, he agreed to replace the battery even though the car was out of warranty.

I picked up the vehicle and although it seemed to shift somewhat better, it was nothing like the loaner car I received which was a brand new Fiesta from Enterprise.

We still have another Fiesta to have checked out.

We feel we have been taken advantage of. Ford knew there was a major issue and hid it. The owner of the dealership hinted as much.


David S. said
645 days ago
My 2008 Ford Explorer with 67K miles has many of the same issues and symptoms. Have been waiting now for 3 weeks for a part PCM which is on backorder. Transmission stalls on changing gears (it's an automatic!). The RPMs go into hyper drive, about 3800 while going 25 MPH. A couple of times the temperature gauge shot up to the temperature of the sun. A warning message appeared on the dash. While I looked for a way to pull to the side of the road, the gear shifted, the RPMs lowered, and the temp lowered to normal. I drove home slowly and the car went to the dealer. Do I need legal representation in this or not?


Brooke B. said
645 days ago
I bought my 2014 Fiesta on January 1, 2014.(my first car) January 1st was a Saturday and my car was in the shop the next Monday. The dealership replaced my clutch, meanwhile my car is an automatic with a sport shifter option. The dealership had my car for 3 days. I had my car for about a month and it was back in the shop, the dealership service man insisted nothing was wrong with my car but the clutch got replaced yet again. About two months later the clutch was replaced AGAIN, I've had nothing but problems with my car and just this morning I went to start my car and the car wouldn't start but all my lights, radio, ac, etc came on, but I kept hearing this loud clicking/ grinding. I called my neighbor who was a mechanic, he tested my battery and it was fine. He told me to try and start it again and one he heard the noise he said that it was my starter, and explained that this new of a car shouldn't have a problem with the starter. I've read many stories like mine and I think its about time ford does something to fix the problem.


Daniel P. said
644 days ago
I own a 2014 Ford Focus Titanium and have experienced the transmission shutter that occurs upon initial acceleration of the vehicle. To date, my vehicle has been into the dealership a total of 3 times fix the transmission shutter issue and each time they appear to find the cause of the issue and perform a repair. On my first service visit, they indicated that seals within the transmission were leaking causing the shutter to occur. On my second and third service visits, the dealership indicated that they had to replace the clutch due to it being out of specification as well as the seals. I have no doubt that Ford has made a poor design choice when they decided to convert an existing manual transmission and converting into an automatic. I also have no doubt that Ford design engineers are working diligently to find a permanent solution to this issue.
However, what I do not appreciate is the fact that Ford Motor Company has continued to sell this version of vehicle since 2012 without having a long term solution. On my last visit, my service adviser verbally told me that I should expect a certain amount of “shutter” due to Ford taking a manual transmission and converting it over to an automatic. I believe that this is an attempt to change/reduce my preconceived expectations of this vehicles performance, hoping that I will eventually become desensitized to the unorthodox shifting pattern. I would not recommend to anyone that they purchase a 2012 - 2014 Ford Focus until this issue has been put to rest-


Benjamin B. said
640 days ago
I bought a 2014 Fiesta in February 2014. I started to notice this problem a week or so ago at 17,500 miles and brought it in to get fixed today. The dealer said I needed a new clutch and transmission seals and that it would be an easy fix once they got the parts...which are currently on a 12 week back order. I guess they're doing a lot of these repairs.


Steve B. said
640 days ago
Bought a 2014 Focus SE hatchback new and started having this problem about 10k miles into ownership. Now the stuttering and jerking won't go away when I accelerate from a stop. I brought it into the dealership a couple times and they "fixed" it but I'm bringing it back this week......again. The "fix" only lasted about 2 days before it slowly starting coming back and now I feel like the car always wants to die when I push on the accelerator from stop. They gave me some type of overview of the Fiesta and Focus transmissions and their uniqueness. Would love to be able to give this car back..


Patricia P. said
640 days ago
Yes it is stalling in traffic has done this twice been in Ford service dept and they can't figure it out or explain why it is happening. It is going along and races, hesitates and just dies, it won't start and has to be towed to garage. This is getting expensive....and dangerous.


Patricia P. said
640 days ago
Yes it is stalling in traffic has done this twice been in Ford service dept and they can't figure it out or explain why it is happening. It is going along and races, hesitates and just dies, it won't start and has to be towed to garage. This is getting expensive....and dangerous.


Armstead D. said
640 days ago
I recently bought a 2012 Ford Fiesta, six day later the car jerks and loses speed. I had it services at the dealer I bought from they said it was the Throttle body. Got it back and though it's better it's still hesitating and sputtering especially in reverse. New I find out many people are having the same problem, Wow.


Armstead D. said
640 days ago
I recently bought a 2012 Ford Fiesta, six day later the car jerks and loses speed. I had it services at the dealer I bought from they said it was the Throttle body. Got it back and though it's better it's still hesitating and sputtering especially in reverse. New I find out many people are having the same problem, Wow.


Starr S. said
640 days ago
2014 Ford Focus. Operating it is like a person with a nervous tic trying to play a video game. It seems to get gas when it wants to like someone rammed a potato into the gas line and the car is choking on it. Extremely nerve-wracking and dangerous to drive in heavy fast-moving traffic. It's very disappointing that Ford knew about this problem for years and covered it up, continuing to sell these cars as-is.


Devin T. said
639 days ago
i just brought my 2013 fiesta SE with 19500mi in for its 3rd transmission repair ans wanted out of the vehicle. After six hours i left frustrated and sucked into a lease of a 2105 focus. only to find (after being assured it was a different/new trans system) that it was the same as the previous models and that there is currently a recall on the vary car i just leased. im goint o file a complaint with the DOJ/ Or state attorney general. the only reason i left with this "deal/car" is my wife and child drive in the vehicle daily and i couldnt live with myself if because i held out for a better deal, the defects in the fiesta (6 month wait on parts) caused them to by hurt or worse in an accident.


Jeffrey H. said
639 days ago
2014 Ford Focus...POS...My transmission shudders and hesitates. The first time I went to Ford service they did some kind of computer upgrade which did absolutely nothing. So I brought back 2 weeks later and they took for test drive and agreed the shuddering was bad enough to warrant a warranty repair for a new clutch...well its been almost 8 weeks and still no parts? When I went there about a week ago the service dept stated it could be another 45 days for parts to come in. I cant stand driving this car what a mistake I made buying this! This car is unreliable and dangerous.


leslie s. said
638 days ago
I bought a 2014 ford focus about 5 months ago, only had 11 miles on it. Within 2 months of having it I took it to the dealer because the gears seemed to be slipping, like it was shuddering and when I am stopped the car has a very strong vibration. Sometimes it's a constant vibration and sometimes it pulses. They claimed they took it for a drive and it was running as designed. Still have the issues, as well as last night when I was 3 hours away from home a warning that my transmission was overheating popped up. I hit OK and a couple minutes later I got another stating transmission is hot and to stop and wait four minutes. Called the dealer today and all I got was well you can drop off the car but otherwise there aren't any appts until end of next week. I am starting to think they don't intend to correct any of the issues.


Jonathan R. said
638 days ago
I bought a Ford Focus 2012 effected under this issue. It was a purchase through a "salvaged" title in California, sold in Utah. I bought the car un-aware of said transmission issues and it drove fine for the first year. The slippage began and I took it into the dealership about Three times until they confirmed they needed to replace not only the engine harness due to a lack of a signal from the TCM to PCM, but the slippage. 3,000$ later works again until this week. Again slippage starts about a year later from the supposed "Re-Engineered" Transmission bell hosing gasket being installed. I am going to contact the dealership that did the repairs as they said there would be a warranty this time on these type of repairs since the dealership did the repairs. They would not cover them the first time as they said the title stating status would make my car not covered by the extended warranty or TSB updates for the car. This time they should cover the repairs I feel since they said all repairs have a 2yr warranty and its only been 1yr since they repaired and replaced the seal and the clutch according to their advice and updates on repairs for this issue. I think once they do the repairs I want to trade it in for something else as this is now the second time this ugly issue has reared its head and I do not feel the transmission is safe by any means since I experience the shudder or slipping feel in the first gear from a start. Turning on an intersection is scary and being a college student with limited finances does not help this situation. I would like to know what recourse action there is in this matter. I paid 16k$ for this car used, but it is a pile of crap worth only about 3k in my opinion. I feel like im driving a shell around a broken car.


Drew T. said
637 days ago
I cant start cause everything said has happened four times to me... I had brand new car jan 11 2011 its a 2012 focus motor blew,
I was a PROFESSIONAL driver in the 82nd airborne div. and a disabled vet they made me pay so another 7000 when I had 75,000 warranty I never made it to 40,000 two weeks ago , I already have traumatic brain injury I totaled through me through windshield...drivin to get home safe, which in this vehicle on high speed highways is basic impossible. I was to pick up my son who is five, I said no, I don't think so, this car has done so much collateral damage , money geez 80,000 easy. I had it in five days before tcm being worked on before it blew, they just lie and say same things well I know a few dealers mechanics my family owns construction businesses and farms 8,000 acres we buy millions in ford..... slam on the pedal , right? whos heard that, oh that's normal I got 7 recalls here I changed tires weekly. went to 5 diff ford dealers cause lost trust. this has aloowed me a divorce I took cabs to get joint custody. and I had it 75% paid off but never drove spent 6,000 for insurance cause no one would, I can only say if my child would have been injured. ohh I called these people and cussed them out almost weekly for four years!


Melanie H. said
637 days ago
In December 2014, I purchased a 2013 Ford Focus from Hertz Car Rental. The car had 39,000 miles on it.
In late February, the transmission started sputtering.
I took it to the dealership in early March and was told that it is an issue with the clutch.
The dealership told me that because it is a known issue and not a recall, (it should be) Ford
has extended the warranty on the clutch. I was told that I could drive the car but that the clutch
was on back order with no known ETA because it was nationwide. I was also told that if the car became un-drivable,
Ford would pay for a rental until my car was repaired.
Yesterday, July 29th, I was at a stoplight when my monitor showed a message saying that
my hillside assistance was not available. I had not turned it on. I could not turn it off.
There was a big “I” between my gas gauge and temp gauge.
When the light turned green, the car would not go into gear and drive. It was like being in neutral
while giving it gas. I put on my hazards and turned the car off. I waited a moment and restarted.
Everything was clear so I was able to pull into a parking lot before the same error appeared and the
car would not move. I called a tow truck and when he got there an hour late, the car started and went into gear but
the check engine light was on.
This morning, I went to the dealer to see about the rental I was told Ford would provide.
I was informed that Ford is no longer providing rentals and that they would not be able to
diagnose my car until tomorrow. I was also told that this new issue may not be the clutch but the transmission module.
When I asked if this could be caused by me driving on the defective clutch, they could not answer me.
When I asked if I could be causing more damage to my transmission period by driving on it, they could not answer me.
We have been in contact with the general manager and the corporate office all day trying to resolve this.
I do not feel safe driving my car. I am concerned I am doing more damage. I am concerned about damage that may
show after the warranty ends but could have been prevented. There is still no ETA on the clutch.
If my car were to have stalled like on the freeway instead of the surface street, I could have been injured or worse.
The fact that Ford is not concerned about Ford owner safety is a great concern.
I know rentals for those of us waiting for a clutch is costly but I’m sure they make more than enough to cover it.
I transport elderly family members and children family members. I need to know my car is safe and not going to
leave me stranded from an item that should have been recalled and corrected. I also feel that I should be able to get straight answers
about the possible damage to my car from driving on this clutch.


Jeffrey H. said
637 days ago
Has anybody had luck getting the clutch replaced and the problem being resolved? I too have a 2014 "Frod" Focus with the same issue as everyone else and I too am waiting for the parts to come in...been waiting for over 60 days now. Also will contacting a Lawyer help...if so which one...and has anyone got results with a lawyer?

Thanks


Melanie H. said
637 days ago
Jeffrey, its been 5 months for me and they still do not have an ETA
They do, however, have my car. Nice that Im paying on a car I cannot use.
And now am expected to pay for my own rental on top of that? Not cool...


said
633 days ago
Jeffrey,
I had mine replaces after waiting 3 weeks. Got it back and still not much better. Revs to 5-6ooo RPM's before shifting into 2nd. Total failure and unsafe.


Randy S. said
631 days ago
Yes my wife but a 2012 Ford Focus and experienced hard shifting immediately. She took it to the dealer and they said it was normal for that type of transmission. I have been a mechanic for 35 years. I'm her husband. The first time I ever drove the car I told her hey its Transmission doesn't shift right and she told me she had taken it to the dealer three times already the car had less than 5000 miles on it. We have just continued to drive the car knowing that we have extended warranty and just tolerated rough shifting rollbacks on hills like when where and Branson at a stop sign the car will try to roll back into the car behind. Ford had a recall we took the car in they did a transmission reprogram. It shifted good for about 2 days and now a couple of thousand miles later the car is worse than it was before the recall was applied. And to make matters worse after they reprogrammed babe meaning for reprogrammed the computer are gas mileage went from an average of 38 to 41 all the way down to an average of 30 to 31 miles per gallon. We have not seen 3638 miles per gallon sense C reprogram of the computer.


Jeffrey H. said
631 days ago
I have been emailing this guy almost daily about this issue and so should everyone else. I did get a general response at first but now nothing.



Ford Motor

Mr Mark Fields CEO

Email mfields@ford.com
Telephone 313-322-3000
Website http://www.ford.com




said
629 days ago
I have had my 2013 Ford Focus (Brand New) for a year and a half...The shutter was noticed within a week of driving it.
I have had it serviced 4 times ! they say that nothing can be done about it till it reaches 250 RPM. then they can put a new clutch in it. They have had to replace both side struts on this car already....I have 30,000 km only on this car.
As my car rounds a corner it shutters very badly, I am scared it will stall in an intersection ! When I told the service manager this, he told me to consider getting another car if it is upsetting me so much !


Merian F. said
629 days ago
I bought a 2013 Ford Focus in Jan 2013. Soon after that the car started jumping and shuttering when accelerating at low speeds. I took it to get fixed about 4 times, the first 2 times even before Ford sent a letter about the transmission problem. The fact that they only extended the warranty to "solve" the problem is a joke. No matter how many times I take it to get fixed it will continue to not work properly. The car stalls and then lurches forward all of a sudden, ive been about to collide many times because of this. If I would have been told the car would have this behavior I would not have spent my hard earned money on it!
Last week the car would not turn on and when it finally did it stopped accelerating in the middle of a busy city street. everything was on but no matter how much I pressed the gas pedal the car would not move. I had it towed to get fixed and they replaced the transmission computer (or so they said). Two days after I got it back the car would not accelerate again in the middle of I95!!! A two year old car should not have these problems. I am concerned for my safety and the safety of my baby while on this car.


Brenda E. said
628 days ago
Since we purchased our 2013 Ford Focus car in 2013, we have also had this issue. We took it in after the first two weeks because it was catching when it was changing gears, and jerking forward pretty badly. It also made an aweful noise when we would turn sometimes like it was dragging metal on the ground. Our car was brand new at the time! They sent us home, told us it was "normal" and would be "better" at 2000 miles. So basically , they know we have a new car but it needs to get old to be enjoyable. Now in 2015 our transmission is out.....


Chris B. said
627 days ago
My daughter bought a 2014 4 Dr Ford focus. Within 6 mo the car started shaking, she heard grinding noises and it always felt like it was going to stall. A ford dealer in Fla replaced the clutch. The car has been fine until a week ago. This same symptoms are back so I will be taking the car to the dealer she bought it from in Ohio this week. I thought it was a great idea for her to have new car so I didn't have to worry about her having car problems because she's only 19. Now I feel like I put her in a bad situation. Thanks ford


Marjorie S. said
627 days ago
Good gracious. I searched to see if anyone had experienced transmission problems with their Focus and got this. I guess we are doomed. We have had it repaired one time over a year ago but it is seriously slipping again. Not sure what to do now. My granddaughter needs the car to go back to college in 2 weeks.


Kai S. said
625 days ago
I have a 2012 Ford Fiesta SES, bought it with 40k miles on it and have had nothing but problems since i bought it. Transmission has been "fixed" twice, still does the same shakes, stutters, and grinds. My wiper motor and switch went out, not warrantied. My a/c doesn't work anymore, and when you try and turn the a/c on it will over heat. Complete turd.


Scott J. said
625 days ago
I just bought a used 2012 Ford Focus SE from ford dealership with a 3K/ 3 Month warrentee. Definitely having transmission issues, shuttering, stalls at stoplights, gas guade and dist to Empty is all over the place - somthing obviously wrong. Need to get back to dealership asap before i hit the 3 K limit, but really wished I had found this post before I bought it - obviously ford should have told me lots of known issues with this model. Not sure if I will need lawsuit, but sounds like it will be an issue even if they fix it under my 3K, the issue for me is disclosure of the known problems before they sold it to me.


deborah r. said
625 days ago
I originally purchased a 2011 fiesta and had 52,405 miles within an hr returned car due to transmission took two wks and told it was how I was driving the car bucking shuttering acceleration deceleration loss of power ect.. I am disabled asked if it was a safe car told it was LIE brought it back the said the transmission clutch was broken but I could still drive it under fords standards refused told them that once I drove it knowing clutch was broken that God forbid a fatality I knowingly drove the car and did they honestly think my insurance company would cover anything g also I have rental with dealership n insurance but have to come up with 300$ to get a rental they dont give loaner well got the 2011 back and as I left the dealership I was bucking shuddering up a road that was being repaired and the detail cop screamed at me to pull over and wanted to know what was wrong with my car that I would be cited for faulty equipment and driving to endanger I pleaded my case he told me get the car back to dealership I was 5 min away brought it back told dealership they offered to take the car back and put me in another car which is a 2013 fiesta another thousand down and then bought platinum extended warranty for up to 100thiusand miles I felt that was the only way to keep the valuation if the car fast forward 2013 has been in the shop a total of 14 times got a recall 3 months ago they haven't got the parts yet so y send recall they want people to keep driving the cars tell them recall parts are backlogged so you run up the mikes driving it hoping that u run your warranty out I bought the 2013 with 7500 miles as dealership car and have put only 22000 miles on it in 2 yrs I have m.s. and myloma need treatment can't afford 300$ every other wk for rental put gas in the rental and pay interest on credit card bcuz I have rental for a month at times but of course they have parts for rotors n pads 400$ out if picker and when I apply brakes a huge clunk like the front end is gonna fall off I can't miss treatments and they don't give loaners and my a.c. is going the dealerships HAVE to sell the product given to them FORD COMPANY HAS NOOO REGUARD TO LIVES OF PEOPLE MY TRANSMISSION FIXED 3TIMES AND HAS BEEN WORKING FINE BUT EVERYTIME I BRING THECAR IN FOR REPAIR OR RECALL SOMETHING ELSE IS WRONG I HAD TO RESCHEDULE DUE TO CHANGES IN MY MEDICAL TREATMENT HAVING A CAR IS VITAL TO ME LIVING NEVER MIND DRIVING A CAR THAT COULD KILL ME IDK HOW DEALERSHIPS STAY IN BUSINESS FORD COMPANY IS TO BLAME BUT IF MCDONALDS SOLD A BURGER WITH GLASS IN IT YOU CAN SETTLE FOR MILLIONS WHY IS FORD EXEMPT FROM ANY LIFE THREATENING DANGEROUS VEHICLES AND KNOWINGLY KEEP GIVING THEM TO DEALERSHIPS TO SELL YOU MAY AS WELL BE SELLING YOUR LIFE TO THE DEVIL YOU ARE PAYING FORD TO SERIOUSLY INGURE YOU OR KILL OR BE LILLEY


John S. said
625 days ago
Purchased a 2014 Focus SE from a local dealer. I had read that the previous years had some issues but the dealer ASSURED me that the issue had been resolved. Well obviously he needed to sell a car regardless of the safety. Just like most above, the car hesitates severely when accelerating and has stalled numerous times. It shudders during low RPM and then will jerk forward. On third attempt to fix at another Ford dealer but anticipate Lemon Law relief.


Brian S. said
625 days ago
Same issue here; I have a 2014 Fiesta with about 15k on it. The transmission was just re-programmed per a TSB, but the shuddering and shifting issues have not gone away. The dealership has ordered a clutch assembly and I will be scheduled for the replacement soon. I will update asap with results after the clutch replacement.


Fiesta O. said
624 days ago
2011 ford fiesta, long history of problems similar to those described, including multiple TCM reworks and two clutch replacements. Now need a new trans but Ford is stonewalling.


Robert H. said
624 days ago
2014 Focus bought new same stupid issues. I have noticed something that I wondered if anyone else. Dealership in Atlanta would not finance through FMC, did not offer me better service plan to provide loaner when in the shop. Some electronic issues have simply been turned off.


Jeff H. said
623 days ago
Is it true that in Massachusetts you have to have your first complaint documented with Ford within the first year or 15000 miles which ever comes first to have any chance at filing a Lemon Law complaint. My car started getting worse (same transmission problem as everyone else)after the 15000 and after a year...so does this mean I have no recourse in filing a complaint.


Noelle E. said
622 days ago
Bought a brand new Ford Focus Hatchback (4 door) in Nov. 2013. Shuddering started in April/May. Initial response from dealer was a quick reset, which worked temporarily. When it returned, I was completely underwhelmed by the service at Koon Ford (DC area) and had my car handled by the dealer I bought it from, 6 hours north in Central NY.

The car shudders any time it is driving/accelerating under 20 mph. It is especially pronounced in stop/go traffic, on hills, and if the A/C is on. Given that I live in the DC area, all three of these conditions are pretty constant. The shuddering is so intense, and the jerking so noticeable, that I am embarrassed to have anyone else ride in my car. I bought a new Ford thinking I was switching back to a quality domestic vehicle. I am deeply concerned I should have stayed with Toyota.

While candid and honest, this Ford dealer's responses isn't helpful. Essentially, it is a design flaw in the car. Something about it being a manual clutch in an automatic car gives it this 'feel'. It is allegedly not damaging to the car to drive it around. There is a fix for the shudder, but it has to reach a certain level (trigger a threshold) to qualify, and even then, Ford is so overwhelmed with requests for the part that there is a significant back order. Essentially, I have to take my car in periodically and hope that the staff will drive it and trigger the symptom.

My question is: If Ford knows they have this problem, and they want to keep loyal customers, they should admit an error and replace the clutch, rather than forcing us to drive these dud cars. The likelihood that I buy another Ford is slim to none.


CHUCK H. said
620 days ago
I also have the same problems with the transmission. But my 2013 Focus brand new and have had troubles with it ever since. Have taken it in several times and complained, but they have only updated the software and told me that the shuttering was normal. Had planned to give this car to my daughter,but am afraid of it causing an accident with her.

Now the car will not even start. Thought it might be the battery, but I took it to an auto parts store and had the battery tested and it was fine. Nothing happens when you turn the key to start engine. Lights, radio, and air all work, just not the engine.

What is the status of the class action lawsuit?????
I AM IN!


Priscilla S. said
620 days ago
I have had the same problems with my Focus. I bought a brand new Ford Focus 2014 and had all theses problems. It was really shakey and hesitated when excelerating. It seemed like it had problems shifting. I have taken my brand new car in about 4 times. And now my recent problem is when driving in very heavy traffic my car states "transmission over heating" the first time I took it in for this they said it was a sensor. I will be taking my car first thing tomorrow to see what the excuse is going to be now.


Jeffrey H. said
620 days ago
Priscilla....how did you make out??? I am having same problem :-(
Has anybody had their clutch replaced and that solved there problem?


Christopher A. said
618 days ago
I purchased my 2012 Ford Focus SE used. I told the sales woman that it shifted funny. A week later it was in the shop getting a new clutch put in. It took them nearly 3 weeks to put it in. I have the shuddering and hesitation problem also. Today the check engine light came on, and I do not have reverse.


Richelle D. said
618 days ago
I purchased a 2013 Ford Focus Titanium model on July 2013. Since I bought it it has been back to the shop multiple times do to lurching, slipping gears, and a horrible grinding noise. The last guy that did a ride along said sounds like the gear is slipping but I dont know how to fix that. I received the recall on the clutch but since then the problem has only gotten worse. Every time I take it in they tell me theres nothing wrong. I'm sorry but cars are not supposed to make those kinds of noises. This is why I should have bought the Buick


Bren N. said
618 days ago
Bought a 2013 Focus (automatic transmission) in the spring of 15. Hesitates and makes a rattling sound sometimes in the lower gears. Trouble with hills occasionally. Brought it to the dealer. They claimed it was normal. I told them there is no way in hell it is normal. So they hooked it up to the computer (instead of taking it for a drive like a real mechanic) and they "re programmed it." Whatever the hell that means. Didn't change a thing. Brought it back a few hours later and the guy took it for a ride but it didn't act up then of course.


Gina P. said
617 days ago


Emil J. said
616 days ago
I have a 2014 ford focus and I'm having transmission problems.(jerking, stalls etc.)


Emil J. said
616 days ago
I have a 2014 ford focus and I'm having transmission problems.(jerking, stalls etc.)


Tamara W. said
616 days ago
2012 Ford Fiesta manual transmission. Stalling at lights or when slowing down and you take your foot off the gas. It was a few times a month now it is happening every time I drive. Luckily I can pop the clutch and it restarts quickly.


dale h. said
616 days ago
I have had issues with my transmission chattering under part throttle acceleration. I have had my 2014 Focus for 13 months and have put 35,000 miles on it. I drive mostly all highway miles. it is going into the dealer in a week or so to be repaired. it too about 6 weeks for the parts to come in proving there is definitely an issue here. my first Ford and most likely my last.


Katie L. said
615 days ago
I bought a used 2012 Ford Focus SEL in May of 2014 - I haven't had any issues with it until the last 6 months. My check engine light kept coming on so I would bring it in to the mechanic and all they said was it was an oxygen sensor error and there wasn't a lot they could do unless I wanted to pay for a replacement. They said there was nothing wrong with the oxygen levels but just the sensor.

So this last week I started my car and put it in reverse and I had no reverse, the engine would start just fine and it revved up but went nowhere. So I slowly went forward and it started to roll but there was little to no acceleration. when I revved the engine to 500 it shot forward and then lost all acceleration. This happened for about 5 miles until I got home and I had my car towed to the mechanic - they found my transmission was shaving off metal and my catalytic converter was shot. This is a newer car, I have kept up on all maintenance and oil changes so this should NOT be an issue. I now have to pay out of pocket for these repairs because I owe more on it than it is now worth!


Katie L. said
615 days ago
I bought my 2012 Ford Focus SEL in May of 2014. I hadn't had any issue with my car until a few months ago. My check engine light would come on so I took it to the mechanic and all they found was an oxygen level sensor error - they said the oxygen level was just fine, it was just the sensor and it was not a big deal.

So this last week I was parked at a grocery store and when I turned my car on and put it in reverse, I had no reverse. It would rev up just fine but didn't go anywhere. So I put it in drive and it seemed to roll so I gave it some gas and it didn't go anywhere, it just revved. Finally when I got up to 500 it lurched forward and lost all acceleration again. It did this for the 5 miles until I got home.

I had my car towed to the mechanic and found my transmission was shredding metal and my catalytic converter was shot. This is not an old car and I keep up on all maintenance and oil changes this should NOT be happening!


Theresa S. said
615 days ago
I have a 2012 Ford Fiesta that I financed December of 2014. The car had little get up and go power from the first day but was assured that it was normal. It was anything, but normal and at times has shuddered and not gone at all at red lights. When the check engine light came on, I took it to a dealer with the letter I had just recieved that morning about the faulty transmissions. They told me it would take all day to get it fixed and the next day I brought it up there to be fixed. They had to take the transmission fully apart. After they were done, I thought the car would be better. This was in April. The car has gotten much worse because of it. They said it should be fine. It was anything but fine. It is worse after the “fix” then it was beforehand.


Tara F. said
615 days ago
I bought my used 2012 Ford Focus in February 2014 from a Ford Dealership. It ran fine when I first got it. I received the "extended warranty" letter and didn't think anything of it. About 6 months of owning the car I noticed that it didn't want to go, a lot of hesitation especially at stop lights as driving funny. I contacted the dealer where I purchased it and told them my issues and brought it in to be looked at. They replaced "the problem". Drove a lot better and didn't have no problems. A few weeks had passed and I noticed that when I'm driving real slow thru my work parking lot it felt like it wanted to stall and stared jerking. A few days had passed and no my car wouldn't start, only at certain times. Jumped the car worked fine, until it would fail again. Got a tranmissiinand shift fault on my message center. Called Ford dealer and they said it would be 1 week before they could look at it. Took it to have my battery looked at Autozone said it was fine and the issue seemed electical. Drove to Ford and said FIX IT! Got a rental car thinking it would take a few days like they said only to have them called 4 hours later stating I needed a battery and there were no other codes or issues. WRONG....had the car about 2 weeks before the check engine light came on in the middle of me driving 70mph on a busy freeway. Managed to get off and to a gas station. Let the car sit while I figured out what to do. When I started it again the light was off and drove fine. It has happened at least 5 times since, except this time the light hasn't went off and the driving is horrible, issues shifting and accelerating and all that stuff. My Ford dealer seems too busy to even get me in. Keep telling me to call back. I need my car it is the only one I have. Can't afford a rental either. Looking into trading it in and being upside down on my loan.


peter d. said
614 days ago
36000 miles and still have problems, they have reoaired it 5 times, and I have quit taking it in I dont have the time foe them to keep the car a week at a time with no loaner car.


A S. said
613 days ago
My 2012 Ford Focus excessively and very visibly shudders during any acceleration but especially and most aggressively at highway speeds. It is difficult to accelerate and get into the flow of traffic. We took it to the dealership yesterday, we received Ford's "Customer Satisfaction Program" letter about the defective PowerShift transmissions. As they wouldn't be able to look at it till Monday we decided to take the car home and then take it back to the dealership on Monday at 7am. The service guy mentioned that this problem with the transmission has also caused these cars to not turn on at all because the transmission computer isn't communicating correctly with the car's computer and he said the car doesn't think it's in Park. Well that happened this morning as we tried to start the car. It will not turn on whatsoever even with a jump. I'm going to see if I can get Ford to tow it to their service station on Monday.
I've checked out the comments on the Ford Focus Lemon Owners Facebook Page and there is more information there on of car owners experiences with the same issues: https://www.facebook.com/fordfocuslemonowners?fref=ts


jason l. said
613 days ago
I have 2012 focus. I too am having a ratting noise with acceleration problems. How do i get in this class action suite?


Nathan G. said
612 days ago
2014 Focus Titanium, 20,000 miles. My car shudders off the line, especially after coming off the highway and back into town. It's been getting worse - taking it into the dealer this week.


Mark S. said
612 days ago
Exactly the same problem, I was on my way to work when all of a sudden on the I-90 in Chicago heading down town I lost all acceleration, I pulled off the road,then attempted to try again, only because I was the only one on shift that night and it was important for me to be there, I got on the expressway and it started happening again, I turn around and went back home at about 5 to 10 miles an hours, cars honking the whole way.


Serena D. said
611 days ago
Purchased a 2014 Ford Fiesta se in March 2014 new with 111 miles. In March 2015 it started jerking badly when accelerating from a stop. Replaced clutch at 10,000 miles. Now August 2015 I have 15,000 miles and it is doing all the same thing again. So only 6 months later and 5,000 miles. This car is a lemon!!!! I am going to have to get rid of it. My warranty going to be up and I cannot pay $1000 every 5,000 miles or 6 months for a new clutch.


Brandon G. said
610 days ago
Ford Fiesta 2012 bought new! ;I, too, was having trouble with the clutch. For about the last year I've heard a high pitched sound coming while driving, after switching gears. It would hum, then stop. It was erratic. But would happen at times then not others. I'm a very busy person and called Ford about this. They stated they would have to drive and catch the noise before they could do anything about it, which was tair. Then the noise would stop so I didn't bring it in. Then, right after the warranty ended, I'm talking RIGHT AFTER, then it got hard to shift. Then it would ease up again for awhile, then again, and then has shifted well about the last few months. Of course I was worried every time I drove it, and still heard the slight high pitched hum, but there was nothing I could do now. Today, 8/26/2015, I got out of work and went to start my car. I depreased the clutch and there was no resistance... all the way to the floot. I looked at the front of the driver side on the ground and noticed a puddle. I had to get it towed out of the parking ramp to the store, Benna Ford in superior, WI. I'm waiting for the estimate, which I'm sure will be a couple thousand. Hope not. I also had the heating unit go out 15 miles before my warranty ended. They replaced that. Now my compressor for the air conditioner is out! The clutch is what worries me. I had written a letter to the corporate Ford company about all these issues, a couple of months ago, and got a response back stating that they could look the car over, but I would have to pay for that. Had I known the Ford Fiesta was going to be this much junk, I would have rather purchased the lowest class kia!! At least the trasmissmission would have lasted longer!


Katherine P. said
610 days ago
Ive had mine replaced twice, and been in numerous times where they have reset the computer. Never fixes it. I was told the last replacement was the end all be all for the problem. Nope. Mine is 4 fiesta se purchased Aug 2013.


Marcia B. said
610 days ago
Bought a 2015 Focus Titanium in May of this year. I was unaware of the transmission issues. My car has 6250 mi on it and it started acting up on 8/26/15. I barely made to the dealer service center. I was told that there is a waiting list for clutch replacements and that they will have to reprogram it. After it is reprogrammed I have to drive it for at least 1000 mi before I can be added to the replacement list. I don't feel safe in this car. I am so upset and really don't know what to do.


Eric L. said
610 days ago
2012 Ford Focus Titanium, Along with all the problem described above I also have a problem with downshifts. When attempting to pass a car on the highway or downshifting on surface streets the car will hunt for the appropriate gear, Ex: when driving on the highway and getting ready to pass a slower car in the right lane I press the accelerator and the Focus will hunt for a gear to downshift into causing the car to hesitate to a point that the car bogs down like an old malfunctioning 4 barrel carburetor. The hesitation is so bad that cars coming up behind me in the fast lane have to break until the car finally gets up and goes. This is very dangerous and requires the driver to be very careful when attempting to overtake another vehicle.


Jamie H. said
608 days ago
2014 Focus sputtering, took to the dealer today, they said it had to be sent to the transmission center and car would be gone 1-3 days.


Mckinsey P. said
608 days ago
I bought a 2012 Ford focus from Ricart Ford in Columbus Ohio. It had 42k miles on it when I purchased it in 2014. In 9 months I've put 26k miles on the car and from day #1 it has had serious transmission shudder....gear slipping.....hesitation from reverse.... Lack of power coming out of idle at stop lights and signs. I just brought the car to the dealership and was told that there are so many vehicles with warranty work for transmissions...that they couldn't help me until November. Hello Ford...fix this.


Nancy H. said
607 days ago
I purchased new, a 2010 Ford Focus and at approximately 63,000 my vehicle started with a vibration, hesitating when taking off like the transmission is slipping, lack of power, etc. . The car will vibrate when running but does not vibrate while driving, but when stopped at traffic lights, or idling it vibrates terrible but if I put it into neutral it calms down. I have approximately 70,000 now and it is getting worst. I have had the motor mounts replaced and that did nothing, although the mechanic/s can feel the vibration and more than one mechanic, has been unable to find the problem without me spending $1000's to try and find it. Ford needs to step up to the plate and fix this problem as I have spent day's/weeks reading forums on this problems.


Samantha S. said
606 days ago
I bought my 2013 ford focus in November 2014 and felt the shaking/stuttering within days of bringing it home. I brought it to a ford dealership where they told me that the transmission is a "smart transmission" and they had reset it for me. It was fine for a few hours. I brought it back to ford and they told me that an extended warranty had been issued to replace the clutch and seal. They did that and the next day my check engine light was on and my car wouldn't shift out of second gear or go any faster than 30 mph. This is crazy. People spend so much money to get a decent car and this is what happens.....recall the cars and give us what we paid for.


Zachary S. said
605 days ago
I have been experiencing the issue for nearly two years since I purchased my 2012 Ford Focus SE. It's become a headache and sometimes concerning when I drive farther then just my home to work commute. It's been at ford more then four times. I've had the seals replaced, two new clutches, more then likely another clutch (3rd). Recently I have received in the mail about a electrical program issue with the transmission that I now must take in immediately to fix. Ive made the decision to find a new vehicle however with dealerships becoming more aware the value seems to be dropping and I still owe the bank. Ford seems to over the most in the vehicle however only applies that to a new focus. Little do they know that I've researched that the 2015 continues to have the same issue. So why would I want to get in another vehicle with trouble. Do you have suggestions and or recommendation with these issues?


Zachary S. said
605 days ago
I have been experiencing the issue for nearly two years since I purchased my 2012 Ford Focus SE. It's become a headache and sometimes concerning when I drive farther then just my home to work commute. It's been at ford more then four times. I've had the seals replaced, two new clutches, more then likely another clutch (3rd). Recently I have received in the mail about a electrical program issue with the transmission that I now must take in immediately to fix. Ive made the decision to find a new vehicle however with dealerships becoming more aware the value seems to be dropping and I still owe the bank. Ford seems to over the most in the vehicle however only applies that to a new focus. Little do they know that I've researched that the 2015 continues to have the same issue. So why would I want to get in another vehicle with trouble. Do you have suggestions and or recommendation with these issues?


John G. said
605 days ago
I have a 2014 Focus and it sputters almost every time I accelerate from being stopped..I'm an Uber driver and several of my passengers have complained and been worried about the dependability of the vehicle. It's an ongoing problem.


Melissa R. said
605 days ago
I have had my automatic clutch replaced 3 times since Oct of last year, getting ready to have to replace it a 4th time. Today, my radiator lost all of it's fluid and since I just passed the 36000 mile mark, it may not be covered if it's not related to the transmission. I have had this car since Mar 2014 and paid cash. I need a reliable car since I am a single mom and do not have the money to replace or make expensive repairs. I just placed a complaint with Ford. I am really disappointed in this car as my last Focus was really reliable.


Melissa R. said
605 days ago
I have had my automatic clutch replaced 3 times since Oct of last year, getting ready to have to replace it a 4th time. Today, my radiator lost all of it's fluid and since I just passed the 36000 mile mark, it may not be covered if it's not related to the transmission. I have had this car since Mar 2014 and paid cash. I need a reliable car since I am a single mom and do not have the money to replace or make expensive repairs. I just placed a complaint with Ford. I am really disappointed in this car as my last Focus was really reliable.


April B. said
604 days ago
I have a 2012 Ford Focus I bought used 5 months ago that has 40,000 miles. I have already had to shop 3 times and I am on number four. Was coming down highway at 65 miles per hour and car just stalls and stops almost. They say they have replaced clutch parts and many other parts. Now car sounds like I am riding inside a tunnel with a motorcycle. The engine noise is terrible. My mom rode with me Saturday and said this noise is terrible. From what I am reading from previous post I do not expect to see much improvement. What choices do we have here. Will Ford ever really take care of the problem?


Stephen D. said
604 days ago
I have a 2012 focus SEL. I started having the shutter problem (52,000 miles) and the next day the car would not start. It said parking assist malfunction service required. I had the car towed and the transmission control module was replaced under warranty. A few days later it started shuttering again so i took it to a different dealership and they said the codes were put in wrong and it should be fine now. 1 week later it has started shuttering again.....


said
604 days ago
60, 000 miles and in the repair shop for the 4th clutch!


William S. said
604 days ago
Will be taking in my 2012 Ford Focus today, Sep. 2, 2015 to replace the TCM. They have already rebuilt the transmission for shuddering. Would like to join the law suit.


Janet A. said
603 days ago
I purchased a new Ford Focus Titanium from Maxwell Ford in 2014. I traded in my 2012 of the same model because of the hesitation and shuddering problems. The sales person assured me that the new model had all the kinks worked out. I was so proud of my car as it is only the second new car I have ever owned. I felt comfortable with Ford after doing the research on the Focus.My car 2015 started having the same problems, stuttering at take off, hesitation and clutch slipping it is horrible. It has 8300 miles on it. I took it to the nearest dealer where I had to rent a car because they said it would take 4 days to look at. So on the third day they called said the car was fixed I hurried over, turned in the rental and pick up my car. They gave me a list of computer and diagnostics they did and assured me it was ok. That afternoon while driving home from the shuttering started again and now worse. I call the service rep and he tells me to take it back on Monday because they couldn't look at it over the weekend. So on Monday I was advised it would be another 4 days. They refused to help me with the rent car since the first time was a failure to repair. They called me the next evening it was ready again. I go the next day to pick up the car after trying to reach the service rep most of the day. I get there and they want to now charge me $124.00 for repairs. Are you kidding me. I asked for a supervisor to come deal with the problem that I thought that this was warranty. She comes up and gives me the longest reason for the charge and proceeded to tell me that my car was never going to be better. That this shuttering and slipping was a "characteristic" of the new focus. I was furious. She went on and on till I just felt stupid. I told her i was not going to pay so we decided to leave the car overnight till a manager could deal with it. I am still renting a car. The next morning I get a call that they were so sorry the shouldn't have been a charge. They proceeded to explain that contacting Ford might be able to get me half the money I have in this car to put a down payment on a new one. I was just beside myself so I took to the internet so see what the story really is and here I found it.


Bradley G. said
601 days ago
I started having issues with my 2014 Ford Focus Titanium with the same problem. Brought it to my certified dealer and they advised me that this is how the transmission is. If it wasn't that way when I purchased it and started doing that months after, then how is that normal? I filed a complaint with ford and they told me to take it to another dealer for a second opinion. I have a feeling I am at a loss of thousands of dollars if I trade it in and I don't feel safe driving it anymore after reading horrific complaints online. Is there anything that can be done so that I am not at loss for ford not owning up that they are selling an unsafe product?


Matt R. said
601 days ago
2010 Ford Focus auto transmission: 57,000 miles, the forward clutches in the transmission fused together from massive amounts of heat. Requires transmission rebuild. BAR mechanic says it is a defect, due to an instantaneous fault, not longterm issue. Fluid was still bright red but smelled burnt. Car would jump forward in neutral and not move in reverse. 5 months beyond power train warranty. Cost of 2850 for rebuild, parts and labor, not including cost of towing. Lawyers/ Paralegals feel free to contact me regarding a class action lawsuit.


Shelly K. said
600 days ago
Bought my 2012 Ford Focus Se used in 2012, brought into dealer after purchasing for shuddering and hesitation, told by service department that is how car runs. I have had vehicle in 3 different times. I had the clutch replaced, modules replaced and computer software update done. Car still shudders, hesitates, lunges. Feel unsafe in car as it's unpredictable when driving. Sad, because it's a nice looking car. Have had many Honda's and Toyota's and when Ford came out with their new design I had to have the Focus. Drives terrible!


kenneth a. said
600 days ago
i have a 2013 focus se. i have had transmission problems since about 12000 miles..its been in the dealer 3 times and now it goes back for a 4th visit. the battery acts like its dead and i have a transmission fault service now warning on the instrument cluster.. I HATE THIS CAR!!!


Kel R. said
599 days ago
2014 Ford Fiesta SE, only about 5,000 miles on it, transmission delays sometimes when you press on gas to go, the other night it took close to 1 second after pressing the gas petal, then it took off. Also had random shuttering and a hard shift from 4th to 5th gear for some reason. All this and only 5k miles on it, wow, really Ford after what 4 years and still same problems, very poor.


David S. said
598 days ago
I have had nothing but problems with my 2012 Focus from about 6 month after I got it. The other day I was VERY luck not to have been killed after the car failed to respond to the gas pedal being pressed for more then a second. When it did respond it jumped right in front of an on coming car that if the driver had not been as fast as he was I wound have been hit in the drivers door. This car and all makes like it are in danger of killing people and should be taken off the road and Ford made to pay every person back the FULL price of the car


Verona L. said
597 days ago
I bought my 2014 focus in November. I thought it felt weird but I hadn't driven a small car in a few years. The first time my son rode in it he said "this car is pretty new for it to be slipping like that when it shifts" I told him the same thing ford told me. It's the new style transmission it's supposed to be like that it will stop. I eventually took the car to the dealership I bought it at and they tested it and said it failed the clutch test. They would have to replace it. They ordered it and said it would be 6-10 weeks before the part would be in. When I asked what I was supposed to do for a vehicle until then they told me driving it was fine. It just jumps and hesitates. I've also noticed the car sometimes speeds up when I'm trying to brake. It's scary at times. Especially since I have to drive through bad parts of town to get to work! I am always worried it's going to break down or malfunction in some way. Of coarse that happened on a holiday! It broke down. And again there were no warning lights on at all! then all of a sudden all the warning lights came on and the engine shut off all at once. remember this was a holiday. Labor Day! Ford services was closed. So my car sat where it stalled on the side of the road all night. The car was finally towed to the dealership. I don't know what's wrong with it yet. They did say it didn't have any coolant in it but again there were no warning light on to indicate low coolant and I never noticed a puddle in my parking spot. The car has less than 14000 miles on it and my worse fear has happened!


John K. said
596 days ago
I have an 2012 Ford Focus with only 60,000 miles on it and this is the 2nd time my car is in the shop due to a TCM issue, stopped dead on the road. Ask Ford to take this car back due to safety concerns about driving with my kids and they said the below,

Hello John,

My name is Corazon, I am from Ford`s Customer Relationship Center (CRC). I have reviewed your email regarding the transmission concern on your 2012 Ford Focus. I apologize for any inconvenience this has caused.

First, I would like to thank you for being a loyal customer of Ford Motor Company. I understand that the transmission issues on your vehicle concerns you especially that you are driving with your three children.

Therefore, I have documented your request for a vehicle replacement. Due to the mileage of your vehicle, we are not able to meet your request to replace/repurchase your vehicle. Since these mechanical concerns on your vehicle are not yet resolved, we suggest that you keep in contact your local Ford Dealership as they are the best equipped and most qualified to repair your vehicle.

Thank you for contacting Ford Motor Company.

Sincerely,

Corazon
Customer Relationship Center
Ford Motor Company


Crystal H. said
596 days ago
I have had my 2012 ford focus for going on 2 years now. Tomorrow it is going in the shop for the 3rd time for shifting concerns, loss of power or lag at take off, in reverse backing out of my driveway it feels like riding a hopping frog backwards, it idles very rough like it is going to shut off at a stop, and rolls/jerks very hard at times when shutting the car off like if you slam one suddenly from one gear to another in an automatic. today my seventeen year old son sat on the side of the rd because he got a "transmission is hot, please wait 6 minutes warning. I hope this is addressed tomorrow and will be posting my outcome as i am now out of the standard transmission warranty and this has been going on since i bought the car.


Andrew F. said
593 days ago
Bought my 2012 ford focus brand new. within a month the transmission was real jerky and hessitant. between 1st and 2nd was the worst. ended up taking it in and the let me know of an update for the transmission. thought that would fix it but another month later it started doing the exact same stuff. I went in to have them check on it, and they said it's normal because of the select shift availibility. Went to another ford dealer and they went ahead and replaced something within the transmission. that didnt work either. fast foward to 2 months ago, my car put a message on the dash to pull over cause the transmission was overheating, I was only 1 minute into driving it, be it at 25-30 mphs. took it to ford and the replaced something on it that was recalled that was supposed to have been fixed the 1st time. now my check engine light is on and im sure its for the transmission. ill update later this week. c'mon ford!!


Jennifer S. said
593 days ago
2012 Ford Focus purchased used from Scenic Motors/Ford in NC Feb 2015. We were urged to add on a $3,000 bumper-to-bumper warranty & that "there had been a recall, but it was checked & did not apply to this car." I had been a die-hard Focus fan after owning my 2003 Focus going on 260,000 miles with never a single mechanical issue. At the time of purchase, we were in middle of a move to SC, so to drive to dealer we purchased from means a 4-5hr drive on high speed highways. This becomes worrisome with 3 children in tow when the issue from day 1 has been transmission trouble. We also had defects in the trim around the windshield popping out & smacking the driver window. That we got fixed immediately - though it took 3 attempts before the problem was completely solved. At 1st the transmission exhibited light shuddering. We were told by Beach Ford of SC it was normal. Then sudden RPM spikes would occur either when cutting ignition off or while idling in city traffic. It has experienced the downhill roll once, but it should be noted that most driving since purchase has been on plains, not hills. It has completely lost engine power (as if in neutral) when merging from exit to interstate (~45mph to 65mph with easily 80+mph oncoming traffic). After this episode, I was determined to get it fixed once I got home. Ironically, mail arrived saying the car needed software update b/c "problems can occur with the electrical circuit in the transmission & the current software will not indicate to check engine." My $3,000 warranty purchased stated a $40 rental value/day would cover any down time on the car. The warranty also states to not drive the car if possible after a suspicious event. Beach Ford 1st refused to give me a loaner vehicle/rental. Even though I let them know I had recently been extremely ill, have 3 kids that I must get back to, & there'd be no way I could stay at the dealership from 8:30am - 12pm. Once I called my husband at work in Houston, TX, he talked to their manager & they sent me to Enterprise car rentals. I was then denied a rental b/c I didn't have a major credit card. Enterprise returned me to Beach Ford after my husband ordered they release my car until further notice. 1.5 hrs had passed, & even though I had made an appt over a wk ago, not only had my car not been even pulled into the garage yet, it still sat with hazard lights flashing for 1.5hrs. 4 days later, my car strands me at my home as my battery is dead. My husband being home for a rare weekend off was able to follow me to Beach Ford after we called warranty to jump the car. The service department was not open, so we left an overnight request & aim to address the issue 1st thing Mon. morning. When we got home today is when I did some heavy internet research about the Focus transmissions & see how widespread the problem was & that a class action lawsuit had been filed. It should be noted that Tues while I was in the waiting room of Beach Ford, 2 other customers + myself were there over the same issue.


Ronald F. said
592 days ago
Purchased 2013 focus in 2015 with 60 k miles on it.The first few days everything was fine,then the auto transmission starts making noises in lower gears (a loud clattering).This transmission never functions the same on any given day,metallic noises,shuddering,hesitation are just a few of the symptons and from reading these comments,looks like there's not much use in putting it in the shop,since Ford Motor Company is in denial about the problems with this transmission.


Ronald F. said
592 days ago
Purchased 2013 focus in 2015 with 60 k miles on it.The first few days everything was fine,then the auto transmission starts making noises in lower gears (a loud clattering).This transmission never functions the same on any given day,metallic noises,shuddering,hesitation are just a few of the symptons and from reading these comments,looks like there's not much use in putting it in the shop,since Ford Motor Company is in denial about the problems with this transmission.


Michael J. said
591 days ago
September 10, 2015. 2014 Ford Focus SE. Transmission slipping, grinding, hesitating and making loud noises. Had the Ford Dealer service department look at it and they made an update to the programming. It was worse after this so I took it back the same day. It was even worse after they worked on it the second time. I ask if I could leave it with them until they could fix it and the service advisor said, "My mechanic says there is nothing wrong with the car so there is nothing I can do. I ask if he had driven the car and he said he did and noticed the issues I was talking about but Ford says that is the nature of this transmission.


Darrell C. said
591 days ago
Bought my 2012 Ford Focus Se used in 2012, brought into dealer after purchasing for shuddering and hesitation, told by service department that is how car runs. I have had vehicle in 3 different times. I had the clutch replaced, modules replaced and computer software update done. Car still shudders, hesitates, lunges. Feel unsafe in car as it's unpredictable when driving. Sad, because it's a nice looking car. Have had many Honda's and Toyota's and when Ford came out with their new design I had to have the Focus. Drives terrible!


said
590 days ago
Bought a 2012 Ford Fiesta three years ago and have experienced problems shifting into reverse since day one. I have also experienced the sudden acceleration and lurching forward. As of today, I am unable to shift into reverse at all and can't drive the car. I'm taking it to the dealer tomorrow, but have also been told in the past that it is just how the car drives.


Barbara W. said
590 days ago
Bought a 2012 Ford Fiesta three years ago and have experienced problems shifting into reverse since day one. I have also experienced the sudden acceleration and lurching forward. As of today, I am unable to shift into reverse at all and can't drive the car. I'm taking it to the dealer tomorrow, but have also been told in the past that it is just how the car drives.


jennifer l. said
590 days ago
Bought a 2012 Foxus SE in August 2012 and by January 2013 the car had to be towed to a mechanic. Car when accelerating the engine revs then jumps to the next gear. It also heaitates when going frok a red light when trying to accelerate with no power for the first 5 seconds. Ford never contacted me for TCM updates until i took car in for recall. The dealership found a bolt missing from the transmission and it appeared to have never been placed there and checked. Along with the transmission my back seat was never bolted down, my side mirror fell of while driving just 2 weeks after i bought the car, the weather stripping aroubd doors was never tacked down, the drivers seatbelt is defective and the tire busyes while parked just 1 week after purchase. The service mabager claimed i slashed my own tire.


Cameron K. said
589 days ago
Bought a brand new Ford Focus SE Hatchback in June 2014. No problems until around 3000 miles, started getting the shudder/hesitation between first and second gear during city driving conditions. Brought it in and they updated the computer programming. Fixed it for about two weeks then it started to shudder again. Brought it back in a second time and they told me "nothing is wrong, it is all in spec". Really worried that it is going to lead to bigger problems or even cause an accident. Really need help on this one, Ford, we're all out here with these problems and no solutions.


Stephanie L. said
588 days ago
I own a 2014 ford focus and is currently being handled by Ford for a new clutch however I am afraid that will not work. I am currently driving the 2015 and it does not have that problem. I worked really hard to buy this car and I am upset that is not the car of my dreams


Greg R. said
588 days ago
Don't buy the 2014 Ford Focus!! Worst car ever!Transmission is awful Ford has no idea how to fix it. Currently in arbitration Ford is bringing in a transmission specalist for the second time in 2 1/2 months to try and find the problem. Hopefully I can get my money back! How can ford get away with selling a car like this! Something needs to be done!


Polette A. said
588 days ago
I have had my 2012 ford focus titanium car parked in my driveway for 2 days now because it won't go into reverse. I have trouble starting it up and when stopped at red light and try to go on green it shakes and had trouble accelerating. When in freeway have lost acceleration followed by a transmission malfunction warning.


Randy M. said
588 days ago
2014 Ford Focus. 2nd tranny clutches n less than a year,


Darlene K. said
588 days ago
I have a 2013 Ford Focus - I am experiencing the same transmission issues as listed above - I also have the issue that when my car hot the seat belt/Airbag indicator light comes on - I've had the car in the garage several times with "we can't recreate the issue". In the case of the transmission one day coming home from my sisters (97 miles from my home) the car's RPM ran the entire time at 6+. I took it to the service station and received the good old "we couldn't recreate the problem". Furthermore - the gas mileage is no where near what was advertised which was the sole purpose of me buying this vehicle for a put a lot of miles on a car for work.


Tisha L. said
588 days ago
I have a 2012 Ford Focus that I have had trouble with the transmission since day one. Took it into the dealership twice, when I first got it because of manual transmission like shutter and vibration. The dealership said this was the way that the new transmissions were built for fuel economy. I have just reached 100,000 miles on the car, and now I'm having horrible issues with the transmission. Car wont start and when it does, it won't go into gear. I spent over $300 for a sensor that the mechanic said I needed, but now they're saying the transmission needs to be replaced.


Alfredo S. said
587 days ago
I have a 2013 Ford Fiesta, and everything I start driving on first gear the car start making a grinding noise and also start shaking.. I want to know if Ford is taking responsibility on this matter, I am still paying them the car . Please advice. I don't want either my wife or I involved in a accident because of this issue that I hope can be fix.


Terry G. said
587 days ago
Purchased a 2014 Fiesta in March of 14. Having many of the same issues described here in this forum. My car has been with the dealer for 7 days now. I was just told by the dealer take my car home, everything is normal. I disagree and am worried about the safety issues. I spoke with Ford Motor Company and they said a Regional Manager would contact me. I refuse to allow my wife to drive a car that is not safe. This is crazy that Ford will not take responsibility and do whats right.


Madeline B. said
587 days ago
Purchased a ford focus brand new in august of 2014 and I have had nothing but issues with the transmission. I have had the clutch replaced twice and updated which would mean I have brought it in 4 times. I called Ford corporate demanding a buyback and they told me to bring it in again. I have almost hit another person in traffic from the clutch not engaging properly. I told them I do not feel safe in my car and they do not seem concerned at all. The transmission shudders violently every time I take off or when I get stuck in traffic and they tell me it is normal. This is not normal to almost hit a person I only have 14,326 miles on my car and this is ridiculous and I do not feel safe in my own vehicle that I purchased new off the ford lot.


Nancy B. said
585 days ago
2014 Ford Focus has about 16k miles on it since leasing it new. Over the past few weeks it has started to stutter and hesitate when accelerating, and making strange low volume vibrating/grinding noises sometimes when turning around street corners while the vehicle decelerates. It seems to get worse the warmer/longer the car has been running. Gets especially bad when out running errands around town.


Fabian A. said
584 days ago
2012 Ford Focus Se , 6912 69129 miles, multiple transmission issues, shuddering and vibration, hesitation in low gears, slips on gear changes drops out of gears at high speeds, rolls back out of gear, serious power loss issues at stop and idle. Hesitation on start of engine. O2 sensor sensor issue codes from check engine light.


Dave P. said
583 days ago
Same issues as above. Shuttering at low speed. Clutch replaced once and flashed twice. Unsafe to drive due to extreme shuttering when turning left from a complete stop.


David K. said
583 days ago
I recently purchased a Certified Used 2014 Ford Focus SE Hatchback, 19k miles, from a credible dealer here in town. I test drove it and noticed a slight shake when starting to drive from a stop. I asked why it did that and was given the explanation about the electronic transmission and how it would "adjust" to the driver after a certain amount of miles. I looked into that on Fords website and it does state that, so I thought, okay, we can do this. Then it starts happening often and daily now. I don't usually drive it for long periods throughout the day, but after doing so, the problem has worsened. Very bad hesitation and extreme jerking upon take off. Also after it begins to warm up and even if I apply the gas heavily, it still doesn't go, without going through the jerking motions in the first couple of gears and severe hesitation. I am beginning to teach my teenage daughter how to drive and I can not let her drive this in the state it is in. This needs to be corrected and attention needs to be brought to this situation with these vehicles and Ford Motor Company immediately.


Dewayne G. said
583 days ago
I bought my 2014 focus in September of 2014 and have had the same issues as everyone else. I ask the service department several times about the problem with no help. All they tell me is that it's a manual transmission with dual clutch and that is what it does. I have over 40K miles now and nothing has changed. When turning a corner the clutch disengages and just revs when I step on throttle. Have had it roll back several time lucky no one was behind me. The grinding noise and shuddering happen everyday. My wife ask how I can put up with it and she says if it was hers she would get rid of it. Looking at buying a Honda.


D D. said
581 days ago
I bought my 2012 Focus new. I have had it to the dealer, Roberts Ford in Alton, IL, so many times I can't even count. I have had the clutch cleaned, adjusted replaced and was just in again for the recall which was suppose to FIX it all this past Tuesday. Tonight I went out and started my car after work and all the dash lights were coming on and lots of bells and whistles. The dash said Transmission malfunction service now. After calling the dealership and being on the phone with Ford Roadside Assistance to only find out since I have 85000 miles on my car I have no coverage, the dealership contacted a local tow company. My car is now sitting at the dealership just waiting on what kind of BS they are going to tell me tomorrow. Everyone keeps telling me I need to be looking into the Lemon Law I've had so many problems with it. Ford knows they have a problem. After I bought the extended warranty because of all the happenings from the get go, Ford put out and extended warranty on the clutch. I have still had to pay the deductible. Yes, I have a lot of miles, but it doesn't matter. This car was having all these issues with just a few thousand miles. We hesitated to buy a Ford to begin with but went for it because of the gas mileage. We are kicking ourselves daily and will NEVER buy another Ford!!


said
580 days ago
My daughter and I went looking for a first car for her.And a local dealer had a few Ford focus on the lot in her price range.She bought a 2014 focus se and has had nothing but problems with it since she got it.The transmission is doing everything everyone is saying hesitates,rattles and runs rough.Have called dealer several times on this issue and all we keep getting is Ford knows about it and you should be getting a recall notice in the mail.That was three weeks ago.Now I know why the car was so cheap( junk).I will never by a Ford again or do business with that dealer.


Jose R. said
579 days ago
I bought my 2012 Ford Focus SE in January of 2014. I received a recall letter in the mail and I brought it back to the deal ship and they told me that it's not against the law to buy and sell recalled cars and that nothing was wrong with this car in particular. At the beginning of August 2015 up until today I have had my transmission TCM and clutch repaired 3 times with in 30 days and it's going back in oct 1st because my transmission is failing yet again. I've almost lost my life in the first three of the four occasions of it almost losing power trying to turn on to a main road to go to work. I informed Capital ford and they told me that there is nothing they would be able to do until I actually got into an accident and Ford motor companies told me that because I'm in their extended warranty and not there factory warranty that they can no longer speak about the matter to me. I feel very unsafe driving this car.


Miguel C. said
579 days ago
I purchased this car because it was going to be a temporary car (6 months). I previously had a 2007 Ford Fusion. I wanted to upgrade so I went in to Perry Ford of National City. I wanted a fusion but when the sales agent ran my vehicles history, he informed me that my car had negative equity and structural damage. The negative equity was do to the mileage. The structural damage was unknown. I was told it was bad because I could be involved in an accident and the airbags would not deploy, My car could catch on fire and the seatbelts would not release, or the accelerator could get stuck and I could've impacted into something or somebody. The only reason why I purchased my 2013 ford focus Hatchback was because this reason. The sales agent made me chose between a focus or a fiesta. I did not like both cars, they are too small. I informed him and let him know about my dislike towards both cars but he insisted I chose one of them. He said I could go back in 6 months and change it without a problem. Since it was only for six months, I agreed. I signed the contract and was out of there. I went back six months later to try and change my car and they denied my request because "I owed too much for my car". I talked to the sales agent and he told me that unfortunately there was nothing he could do. He took me over to the manager and the only way they could help me is if they bought the vehicle back (at a lower price- 9K) than what I had purchased my vehicle for. On top of the value of the new car I would get, I would have to add up the remaining balance. I was so furious and upset, I just left. I am paying for a car that I don't really like and that it has problems with the transmission.

When I accelerate, I can hear a grinding or shudder noise. It is so embarrassing having friends inside the car because the noise is loud. I have to turn up the radio so they don't listen to the noise. I have taken my vehicle two times to get it serviced for transmission problems. I took my car on Friday (September 24th) and they changed the TCM. I can feel the car with a little more boost, BUT, The noise is greater than what it used to be. I will be taking my car again when I get a chance this upcoming week. My main concern is that Ford will want to charge me since I have exceeded the 36K (Warranty).

Anybody have any recommendations on what should I do?
Does my car even qualify as a lemon car?
Thanks in advance!


Darren J. said
578 days ago
I bought my car 7 months ago,2013 ford focus taken it to ddealership twice first time they said was all right the second time they have had it 4 days and still no diagnosis.it has stall on my three tines in one week.


Darren J. said
578 days ago
I bought my car 7 months ago,2013 ford focus taken it to ddealership twice first time they said was all right the second time they have had it 4 days and still no diagnosis.it has stall on my three tines in one week.


Robert R. said
578 days ago
I have taken my car to the dealership three times for the transmission control module and clutch. They have both reprogrammed the Transmission Control Module and the clutch and it is still not driving properly and will not shift out of second gear.


Monique S. said
578 days ago
Dear Ford, I am writing to tell you about the appalling treatment my friend has received regarding the service of her brand new Ford vehicle over the last couple of years. I find it so bothersome that I am personally writing you. Couple of years ago my friend went to buy a new car. She has been a long time Ford customer with multiple Ford buys, but I have never owned a Ford. So she took me along, and she ended up buying a Ford Focus. Here is where the joy ended. Almost immediately she noticed that her car hesitated, jerked and lurched while driving around town. She took it into a Ford dealer and they told her that there was nothing wrong with her car. They checked things out and all was fine. She came back unsatisfied and the problems persisted. She went to a different dealership and they did a software update. But to no avail. She went back and they checked the car again, ran some tests, and again "all was good". I believe she went back a few more times but nothing came out of it. The same song and dance was given to her each time. She opened a case with Ford Corp. and wrote a letter but her case was closed w/o any explanation! Yesterday the transmission started jerking, and she had a "transmission malfunction" error msg on her dash. Right away she and I went to a Ford dealership in Springfield to have the car looked at. We wanted to leave the car there and get a loner while the issue was investigated. Although this issue is a continuation & within your warranty period we were denied a loner car, asked to open a case online, and the manager would go from there!!! My question is what on earth are you guys doing? Is Ford Corp. intentionally trying to send customers to Honda and Toyota? I think my friend has been overly patient and all she wants is a functioning car. But all she got was a lemon, and your dealerships don't seem to be able to fix the problem. It just seems that Ford is letting the warranty clock run out. I would like you to call the Springfield dealership, approve a loner car immediately, initiate a repair and explain to my friend why she cannot get anything done with Ford even though the car is still under warranty and this seems to be a established mechanical problem.


said
578 days ago
2014 Ford Focus - stuttering from dead stop. Had it in the shop and they said they couldn't replicate the issue so therefore there was nothing to fix. Some days it doesn't do it, others it is so bad the entire car shakes. Is there a fix for this?


Wayne W. said
578 days ago
My Focus has been in 4 times for same transmission issues. Once the clutch plates were replaced and other times an adjustment was done. Still same issues and it is getting worse. On my last visit a advisor told me nothing more could be done and I would have to live with it. I will also NEVER by another Ford. This was to be my retirement car. Scares me to think about it down the road when the warranty expires.


Jacob P. said
577 days ago
My transmission started to shatter about a month or two into buying the car. Since then, it has been in the shop 3 times. It has had a defective tire, the a/c vents fall apart, and had to "reprogram" transmission. Still have had issues with it. I was heading back from Kansas to Florida, and it got stuck going 55. I tried to speed up to the speed limit and it wouldn't budge. So I hit the brakes and it slowed down to 40 but wouldn't gain any speed. I had to literally floor the vehicle to make it gain any type of speed. It's a piece of junk.


Jacob P. said
577 days ago
My transmission started to shatter about a month or two into buying the car. Since then, it has been in the shop 3 times. It has had a defective tire, the a/c vents fall apart, and had to "reprogram" transmission. Still have had issues with it. I was heading back from Kansas to Florida, and it got stuck going 55. I tried to speed up to the speed limit and it wouldn't budge. So I hit the brakes and it slowed down to 40 but wouldn't gain any speed. I had to literally floor the vehicle to make it gain any type of speed. It's a piece of junk.


Shane L. said
576 days ago
2014 Ford Focus owner. I bought the car brand new. At 3,000 miles the car completely shut off while driving at nearly 70 mph. At 25,000 miles the car revved over 6,000 rpm's all of a sudden while cruising at 75 mph on the interstate. Both issues have been documented as transmission issues & have had the computer reprogrammed each time. Transmission has not felt right since day one. Never acts like it knows what gear it should be in. Fingers crossed it fixes the problem but honestly I don't feel safe driving it any longer. Ford family so this is not coming from someone who is bias to one manufacturer.


Megan W. said
576 days ago


Stephanie H. said
576 days ago
I own a 2014 Focus SE and my transmission shutters every single time I accelerate from a stopped position. I have experienced a "Transmission Fault" once while driving home and it shuttered/stalled out the entire way to the dealership. They reprogrammed and sent me on my way. Since then the electronics have been faulty from time to time. Like many others, I do not feel safe while driving this vehicle!


robert c. said
575 days ago
From the day I brought the car home, my 2011 Ford Fiesta did not shift properly. It stumbled at low speeds, and virtually stalled the car going up mid inclines. I just put up with it. Earlier this year (2015) I had the transmission clutches rebuilt after receiving a recall from Ford. And later in the year I had the TCM reprogrammed, following yet another recall from Ford. I have had to return 3 times since after receiving “transmission failure” warnings on the dashboard. It is running ok, at least for today; but I am worried about the future, and if I will be able to sell the car if I want to get a new car.


Ricardo L. said
574 days ago
Same issue as everyone else here. I own a beautiful 2012 Ford Focus SEL hatchback, with the worst possible transmission in it. The car shutters, gears slip; sometimes it shifts up too fast or takes a while to shift down. Took it to a dealership, they rebooted the trans software which worked for a couple of days, and it has been back to the same old bad transmission issues since then. The dealership calls and treats this as a "normal issue". How can this be considered a safe car to drive? This car is the worst. My first and last Ford for sure.


Jeanne B. said
574 days ago
I bought a 2013 Ford Focus with 2400 miles on it from Mike Murphy Ford in Hortonville, WI in Dec 2013. By June 2014, it was shuddering, stalling, jerking thru intersections, especially when turning left. Dealer told me to quit turning left. By December 2014, I found it stalling in intersections, and I was nearly hit or causing accidents regularly. During the months I owned it, I was told it was normal for this car, I was told a "fix" just came out and I had it done, only to have the grinding and shuddering return 7 days later. A 2nd "fix" produced not better results. In September I went back to the dealer who again tried telling me it was normal. I traded it in on a Fusion. I want nothing to do with a focus again, though we had a 2004 that ran great until I sold it in 2011. The dealer told me that everything about the 2013 was the same as the 2004, but obviously he lied. When I wanted to get rid of the 2013, he got angry. I don't believe he wanted that piece of crap back either. I no longer deal with him. There are plenty of other places to get oil changes and tire rotates. I suggest he give this crappy car to his wife to drive and see how long she feels confident with it stalling and jerking through intersections.


Andrea S. said
574 days ago
We bought a brand new 2014 Ford Focus for my daughter right after her June 2013 graduation. Currently the car has 9,000 miles on it. I have had the transmission reprogramed and was put on a wait list for a clutch. After waiting 4 months I finally called to follow up and found that they did not have a firm plan to call me to let me know it arrived. They asked me to hold and the gentleman came back and said I could have a clutch that was on hold for a gentleman who traded his car in. So basically I feel if I would not have called at all I never would have heard back. In June they had to replace the alternator. I will give the new clutch a try and see how it does but I am thinking perhaps our car might also be traded in. That is a lot for a car that is relatively new.


Jackie H. said
570 days ago
I purchased my 2012 Ford Focus in Oct of 2013. Between 2013 and Jan 2015 I had it in 5 times for the transmission. Shaking, stalling out, shuttering, hesitating and so on and was told every time that nothing was wrong. I told the dealership Seymour Ford in Jackson, MI that I didn't want the vehicle 2 days after purchase. They told me that I just had to get used to it and to drive it a little longer. I took it in 2 weeks later with the same issues and again told them I did not want the car. They told me that I was now past the point of returning it. So then I was stuck with it. They completely ripped me off and I will NEVER drive a ford again!! It is not known at a Ford Focus but rather a Ford Fucus!! Shame on Ford and the dealerships for selling such the most horrible car ever and for not standing behind it. I in turn gave the car back because I could not justify paying $400.00 a month for a car that was clearly a lemon!! They have completely ruined my credit that will take me years to recover from!!


Jim C. said
570 days ago
I received a letter from Ford stating that I needed to bring my 2013 Ford Focus in for TCM repairs. The Ford had been exhibiting issues such as hesitation, jerking while shifting, complete loss of power even when the accelerator pressed to the floor, and on several occassions it wouldnt start. So we dropped the Focus off at Gwinnett Place Ford in Duluth, GA. Two days later the service advisor called to say that the TCM couldnt be replaced until the battery was replaced. They said the battery wasnt strong enough to perform the work and that I would have to purchase a new one for $129.00! I am guessing that the car battery was weaker due to having to crank the car for 10-15 mins at a time multiple times (because of the issue with the TCM)!! Do I have a leg to stand on regarding the battery? Heck we were almost killed on more than one occasion when the car lost all power on the road...


S R. said
570 days ago
2013 Ford Focus - transmission not working right since May 2013 when I bought it. Car actually lost power in the middle of a turn after several hesitations and constant shuttering. Dealer replaced the clutch kit twice now. Car rattles, hesitates, shutters and won't downshift. Dealer spent first 16 months I owned the care denying anything was wrong because their mechanics drove it and it was fine. Finally after 16 months, and a 4th complaint, they replaced the clutch kit. Nothing changed. I brought it in twice since the first replacement. I keep getting told my car is fine. It is not fine and I loose power when accelerating or when I am braking for a red light and the light changes, I accelerate, the car shutters and almost feels like it is stalling but will recover in about 5-10 seconds, however, by that time, other cars are now honking at me to go. What a waste of my $22,000!!! NEVER BUYING A FORD AGAIN.


Edward T. said
569 days ago
Bought 1 Certified Pre-owned 2012 Ford Focus on September 8, 2015. Four weeks later, October 5, while sitting in traffic it started to shimmy and then roll backwards - almost felt like it shifted by itself. Had to pop it into park, then back into Drive. Worked fine after that, but seems like a dangerous issue.


Jonathan G. said
569 days ago
I too have had the shuttering on my 2014 Focus.
Bought it in March of 2014. Took it in with 12k, 30k and now again at 40k miles. All the same issue. They replaced a catalytic converter once, and reprogrammed at 30k... we will see what they say this time around.


said
569 days ago
Ford has tried to fix my 2013 Focus transmission many times and hasn't had any luck. I would like to join any class action lawsuit in order to recoup some of my losses when I have to sell this car.


Rebecca M. said
568 days ago
Bought a brand new 2013 Ford Fiesta in Spetember 2013 and it has been in the shop about 5 times since. Stalls and hesitates, loss of power. I got the recall on the faulty door latches, tcm repair just replaced on sat. OCT. 3 2015 and I drove it today still shutters and stalls out. Fixing to contact dealership yet again. At the same time cooling fan was going out replaced it during same visit. They also replaced the PCM before nothing seems to help. First new car I have ever had and its been a horrible unsafe experience! Very concered for the saftey of my children. Would like to join the lawsuit. Never gonna puchase another FORD!!!


Brittany W. said
568 days ago
Bought a 2013 Ford Fiesta with 35,000 miles on it. My car will "sputter" in low RPM when stopped at a red light. Makes weird noises and the car shakes. Very unsafe. Would like to join in on this class action lawsuit.


Chuck P. said
568 days ago
We purchased a 2013 Ford Focus as a first car for our teenage daughter after the salesman led us to believe the car was safe and reliable. Since the purchase, we have taken the car back to Ford twice for transmission repairs. Car shakes and shudders, rolls backwards while in drive, and isn't shifting properly. Car had to go back into shop when the check engine light came on and it showed a transmission fault problem. Ford replaced the TCM, but the mechanic explained we will have the same symptoms as before because it is a design flaw in the transmission, not bad parts. Long story short: Ford can't fix it without replacing the car.


Dennis P. said
568 days ago
Purchased 2014 Ford Focus Oct. 3, 2014 with apprx. 25,900 miles and still under factory warranty for my wife who had just gotten a driver's license at the age of 53. The "Chevy" dealership that sold the car also owned the Ford dealership (Harris Ford) that originally sold the car as new and had taken it back presumably on a trade in and put it back up for sale. The same evening I purchased the car after I drive 15 miles to a nearby town I noticed shuddering in the transmission when starting out at low speeds. I went back to the dealership that sold me the vehicle and told the sales manager and salesman that i 'rescinded' my contract and they refused, they claimed to have no knowledge of any transmission problems and refused to return my trade in and take the car back and unwind the deal. Later that same day after leaving the dealership and while my wife was driving for the car for the first time, she was turning left from a stopped position in busy, controlled intersection when the Focus seemed to lock in a low speed gear, the engine reached high RPMs without shifting and stalled in the oncoming lane half way through the left turn.. My wife was panicking and I told her to let up on the gas but nothing changed; the vehicle did not shift, the RPM's dropped but the vehicle was stalled. I reached over to the center counsel and shoved the shift lever to the neutral position and back into drive and the vehicle completed a normal (?) shift transition and began to move out of the intersection. After checking on line and seeing the extent of this problem, I again went back to the dealership (Sunday) demanding that they cancel the contract of the find us another car, without this problem. Again the put me off and told me there was no management at the dealership that day and I would need to return Monday. On Monday, I was unable to again to talk to management and was told that basically I was stuck, that the laws would hold me to the contract and that I should use my factory warranty to get the car fixed. I wrote a letter to the dealership and indicated that without waving any rights of rescission or cancellation or cancellation rights of the contract I asked for the name of their Ford dealership repair shop and left a message by phone to get the Focus in for factory repair. I delivered to the repair shop yesterday and received a rental car - supposedly without cost although I it is private company and required my credit card before releasing the vehicle to me.


said
566 days ago
2014 ford focus titanium, with 22000 miles. My first appointment with my ford dealer is this upcoming Tuesday. I told them about my transmission issue, and immediately the tone in the service managers voice changed. He, and everyone at the dealership are obviously we'll aware of the situation. I have raced open wheel cars my entire life, owned multiple vehicles, high performance, and economy. I have knowledge of the mechanical functionality of a vehicle. At this point, I have played dumb over the phone conversations I have had. I am documenting every moment of it and plan on attempting to record the rest of our conversations over the issue. I have always owned ford vehicles, my entire family swears by the ford name. I will own more ford vehicles after this, as long as they make it right. My grandfather worked for the company for 40 yrs. I understand that mistakes can be made with technological advancements, whether it be automobiles, or other. Ford needs to address this properly, or they could lose a long time faithful member of the ford family. If I have the mindset of leaving ford, it is hard telling how they will fair with other customers. I love ford, but I have bought a lemon!


Rebecca H. said
565 days ago
Purchased a new 2014 Ford Focus ... Asked the dealer if there were any complaints on the vehicle and was told that older man complained of the shifting and it was because they didn't understand the power of the car. I took it in to a dealer who said parts were months on back order... Moved months later while driving to another state "the part was in" the dealer I purchased the car though does t think there is an issue and is pushing me off... It's been a year and I am scared to drive the car with me kids in it.. I can sell the damn thing because nobody wants to buy the damn thing! The value has decreased so much I can't trade it in! People are going to die and Ford was fully aware of the issue! And the dealership lied to my face to sell me a dangerous car.


Queena F. said
562 days ago
Same issues with a 2014 Ford Focus. Stuttering, hesitation, vibration and overall fear my care will cut out at the wrong time and die or cause harm to me.


Gerald R. said
562 days ago
I have a 2014 Ford Fiesta. Engine light came on and ford claimed it was the catalytic converter. After checking the converter, they said it was fine and all I needed was a software update. Later that day, the engine light came back on and I took it back to Ford. They said it was the catalytic converter again and that there had been a recall concerning the vehicle. He said that I should be able to get it replaced free of charged. He called me back later that day and said Ford said I'd have to pay for it myself. I was charged $1242.42 for the catalytic converter replacement. I feel this is wrong. If there's a recall on something, the vehicle owner shouldn't have to pay to get it corrected. Please add me to the lawsuit.


Grace A. said
561 days ago
I bought a 2012 Ford Focus SE one year ago from a Royal Pre-owned cars in Tucson Arizona. The transmission always jerked bvut they told me is was front wheel drive and that's how it will feel when taking off from a complete stop.

Today I received this message and my car won't go forward any longer.

"Transmission overheating Stop Safety."


Ovidiu C. said
561 days ago
Ford Focus 2014 SE certified with 25k miles...Same issues as most other people have reported here: transmission stuttering, jerky, weird noise sometimes, vibration when idle.


Alexander K. said
561 days ago
Same issues mentioned above: shuttering, erratic shifting, hard shifting.


Melinda A. said
559 days ago
I own a 2013 Ford Focus. Since the day I bought my car, it has been 'lunging'. It seems to be a transmission problem. My daughter said "Mom, it's crazy that this car is brand new, and that it is stopping and lunging like this." I just had a friend call me this morning that also owns a Ford Focus, and she too is having the same trouble only worse. I hate this because its the first time in a long time that I haven't bought used. And this is the first time in a very long time that I'm having this kind of trouble with a car.


Ashley M. said
559 days ago
I own a 2013 Ford Focus will all the issues described above, this is my fifth time going to the dealer and the have reprogrammed it and it stills shutters violently, now i'm being told by Ford customer service @ 1-800-392-3673 that I need to take the vehicle to a different dealer, to see if they can have it resolve, I have lost use of my vehicle in total of about two and a half weeks, and they behave as if they have never heard of the problem before after so many complaints filed against them for the same issue.


Thomas S. said
559 days ago
I have a 2011 Fiesta bought new. The first winter had it fail to go into any forward gear after backing out of a parking spot. After sitting off for some time was able to restart and get back into gear. Since then had one recall applied awaiting an appointment for the current one. Over the past six months I've had numerous failures to go into forward gar after backing our of parking spaces, failure to go into gear after stopping at a light or stop sign, dropped out of gear one time while driving. Most recently could not shift out of park after starting the car, then it took about fifteen minutes before I could even get the engine to restart after trying the turn off the engine restart trick. The deal just says if they can't duplicate the issue in the shop they can't do anything about this. If I could afford to get rid of this car and replace it with another I would as I no longer consider it a safe vehicle.


Jason K. said
559 days ago
Purchased a brand new 2014 Ford Focus Titanium in November of 2014. Both my wife and I have had the car back to the dealership 4 times now for a bucking, shuddering feeling from the transmission when taking off. They "adjusted the clutches" once, reprogrammed the transmission once, and told us they couldn't get it to have the same problem twice, and were told it wouldn't hurt the car to drive it with this violent bucking and shuddering on take-off. We finally called the Ford hotline listed in the owner's manual, and was told "it's actually a manual transmission" and "that's how all manual transmission vehicles act", and finally "we should drive it more aggressively". Funny, my Ford pickup with a manual transmission doesn't buck and shudder like that. It's getting so bad that we are almost afraid to take a trip over 100 miles in the car! I have had 500 dollar cars that I felt was more reliable than this Focus. The last straw was when we contacted a different dealership and told them we were dissatisfied with this lemon of car, and were dismissed as "just not wanting to make the payments". I have been a die hard Ford owner since my first vehicle, and after this, will never buy another Ford product, unless this major issue can be fixed to our satisfaction.


said
559 days ago
I purchased a 2014 Ford Focus in October 2014. I noticed a slight shudder problem with the transmission from day one but thought it would go away after a break in period. 14000 miles later, it's worse. I'm taking it in for a check to my local dealership. I hope they can fix it.


said
559 days ago
I purchased a 2014 Ford Focus in October 2014. I noticed a slight shudder problem with the transmission from day one but thought it would go away after a break in period. 14000 miles later, it's worse. I'm taking it in for a check to my local dealership. I hope they can fix it.


Cheryl J. said
558 days ago
I have a 2014 Ford Focus and I am having the same transmission issues. Its scary to read these posts and it is terrible that Ford is not doing anything about this issue. What is it going to take for them to admit there is a problem? I am going to try to get rid of my car as soon as possible if I can.


Eric W. said
557 days ago
2014 focus bought in july 2014, and had slight hesitation in shifting when I bought it. It only had 14 miles on it brand new, so I attributed the shifting to the break in period or my inexperience with automatic trans (been 12 years since I drove an auto). just went to lunch with friends and had 4 people in the car and REALLY noticed the hesitation and slipping terrible, so much so that people were jerking forward in their seats when I tried to hit the gas. I'm calling the dealer since it's been too long with this issue, and I didn't realize this was a known issue until recently.


Lorraine P. said
557 days ago
Bought a used 2014 Ford Focus in August 2015. It only takes had just under 9,000 miles. Now it studders, bucks during acceleration from a full stop or when taking a corner slowly. The manager dealership where I bought the car told me it had been his wife's car, but they were selling because they only needed one vehicle. He never told me there was a major known problem with the vehicle, but now I am certain he knew.


Todd P. said
556 days ago
I have a 2011 ford fiesta SES with 53,000 miles and had transmission problems since I bought the car. I have brought my vehicle to the dealership several times for software upgrades on the transmission. The last time I had the software updated two weeks later the while driving the vehicle going to take my state exam I was going about 10 mph the car locked up while in GEAR. I had no control of the vehicle for about 3 seconds no steering and the transmission status on the car said service transmission and don't drive. I went and took my exam and after I passed my test I called for a tow truck to tow my car to the dealership. I explained the situation to the dealership and I received nothing but headaches. If I was going 70 mph on the highway and it locked up in gear like it did I probably would have been seriously injured or worse killed. My dad has the same vehicle as is do same year make model and he has had the same issues as the folks listed above but never locked up in gear and the dealership he went to replaced the transmission


Anny M. said
556 days ago
Leased a Focus for my daughter and it has been a nightmare since day one! Car stalls at red lights, loses speed, bucks and stutters. Have taken the car back to the dealer more than 4 times and they will not replace or exchange the car. They always find something with it and say they repair it... car works for maybe a week and then the SAME issues start up all over again. They do not take us serious and I have already threaten them with a major lawsuit if anything should happen to my daughter while driving that piece of garbage! We have a little over a year left on this lemon and FORD will never see us again!


Binh V. said
555 days ago
I have a 2014 Ford Fiesta titanium with 25,000 miles that have been shuddering when I accelerate from a stop.


Joshua C. said
555 days ago
I am experiencing this issue. The transmission makes loud grinding noises and the car shutters violently when accelerating from a stop sometimes resulting in a loss of power. This has almost caused a collision on more than one occasion.


paula S. said
554 days ago
I am so disappointed since buying the 2014 ford focus about a month ago. We bought the car second had with about 28,000 and while stuck in stop and go traffic the car sputters and jerks upon take off. We've take it in to Ford since it's still under warranty and they changed the transmission module on the car but it's still sputtering. I"m planning on taking it back again and I'm hopeful they will be able to fix it. I feel like I got a used lemon!


David R. said
554 days ago
I purchased a 2013 Ford Focus new and at around 20k miles noticed a shutter in the transmission. Took it to the dealership who reprogrammed the transmission. The car performed well for about two weeks. I took it back to the same dealership but this time I was informed that the transmission shudder and grinding was normal for this year Focus. Had it performed as such at time of test drive I would not have purchased the car! I no longer have any of my 3 fords serviced at this dealer. Car also had front wheel bearings replaced at 20-25k miles. I took the car to another dealership that advised me there were several possible fixes to the transmission but they would be glad to help. I had to wait for parts but repairs were made and all was good. Their repair lasted about 20k miles or a year, much better than prior dealership. Shudder and grinding noise are terrible now. It has surged once at a stop sign so much that the tires spun. Wheel bearing noise is back, louder than before. I have been Ford loyal since 1982. This car might be the last Ford for me.


Rose W. said
554 days ago
I have a 2012 Ford Focus Titanium. It makes loud noises when i'm driving. I took it to the Ford dealership and was told the problem is fixed that they replaced half shaft and was told to drive it for a bit and that the noise would stop, which it never did. Recently, my car started jerking when accelerating forward, and then it would drag as if there is no power to push the car forward. I took it to the dealership this morning to get it fixed and was told that the dealership is backed up and that it would take at least three days before my vehicle would get looked at. Then perhaps another one week to get the vehicle fixed. Does Ford realize that we consumers need our cars for our mundane use? No rental car reimbursement option was offered, at least not to me by my dealership, yet it is a known issue by Ford.


Philippe B. said
553 days ago
I have had my always had my 2012 Hatchback Focus serviced at a dealer and EVERY time I receive service I mention my Transmission making a grinding noise. The first time I was told it was part of the car and was given a 6 page informational document stating thats the way it would drive. I still stated it didnt seem normal by any means. The next time few times I took it in I was still told that its just the way its going to be. When I took my brother for a drive in my 2012 Hatchback Focus to show him what was happening he too seemed very concerned and told me that ford was hesitating with any fixes so that the 2012 Focus would fall out of warranty.

Symptoms: Extreme shudder/vehicle shake when accelerating from a full stop. Started happening at 10k Miles Driven.


Sabrina H. said
553 days ago
I took my car in as early as a couple of months of purchasing it brand new for the shuttering, delayed takeoffs, loss of excelleration and so on. For the first year the dealership kept telling me that my driving was programming my car to drive this way and that they would do a reset on it. This car is a death trap for me and my children. I have nearly been hit several times from the lurching or lack of excelleration suddenly. I have nearly wrecked from the rapid exelleration. I am terrified everyone I drive this car that something hazardous is going to happen as a result of the transmission. No matter how many resets they do the issue continues to get worse. Please help.


Rhonda Y. said
552 days ago
I purchased a new 2013 Focus late in 2012. June 2013 the engine overheats on the way to work. They had it for a week with no resolve. Told me the car was fine. Had it home maybe two days. Started it up and it began shaking and spitting out white. Noticed a funny smell. Called dealer and they said to bring it in. Before I could get 6 blocks from the house, it overheated again. This time they had it for 2 weeks and unable to find an issue. Detroit told them to put a new engine in it. I've been complaining about the transmission, and get the reply that its 'normal' for this vehicle. Just the other day, car wouldn't start. It's the TCM - transmission control module. It has been replaced. This car has the hesitation between shifting that is embarrassing when starting from a stop or trying to accelerate into traffic.


Jennifer A. said
552 days ago
2014 ford focus transmission spuddering since brand new was in shop reprogrammed. Still not fixed.


tom l. said
551 days ago
Same as all focus oweners. My first newer car in over ten years. What a disappointment.


Venica J. said
551 days ago
Just finaced two vehicles 2014 ford focus one with 43k miles the other with 28kmiles. On October 16th 2005 and these cars are doing the exact thing stutterting, shuttering, jerking I was driving up a hill at about 5miles an hour last night and the car felt like I was trying to learn how to drive a stick shift. I am getting a very uneasy feeling after I start to read more and more post. Im going to wait about 6months to see if they will trade it in I don't care how upside I will be on the payments this is not a comfortable ride. I just was a driving a 2000pontiac grandprix for two years with no problem at all I want it back.


Shelby L. said
550 days ago
I have a 2012 Ford Focus that I've owned for less than 3 years. I've taken it in numerous times about a problem with the transmission. It shakes and jerks and obviously has trouble shifting gears. When it's in cruise control, it shifts to a higher RPM and gets stuck there. When I took it in for that 3 different times, the dealership acted like they'd never heard of this before and did nothing to repair it. I've only gotten one recall notice and it was only on the transmission software. I took my car in for that and a month later, my transmission gave out on me. It's in the shop now.


Joseph N. said
549 days ago
2013 Ford Focus that has had many repairs. Ford regional rep said watch video the shuddering is just normal part of car use.


Theresa D. said
548 days ago
My Dad and I each have a 2014 Ford Focus. Both of us are having issues with our transmission, shaking, jerking, and trouble shifting gears. First Ford Services the computer software, which doesn't fix the problem. Then they replace parts on the transmission that doesn't fix the problem. Vehicles aren't cheap and when purchased new, no one expects to have to take a brand new car in repeatedly for the same issue on a vehicle that has less than 20,000 miles. Ridiculous! Also the fact Ford has known about this issue and has done nothing to fix the problem permanently. Our safety doesn't seem to be a concern of Ford.


Catherine M. said
548 days ago
I bought a 2013 For Fiesta in 2014 from Lafayette Ford Fayetteville, NC. They have replaced the clutch 3 times and still no issue resolved. Same as everyone else on the shuttering and not shifting up when at a red or green light. I have almost been hit 4 times by other vehicles. My check engine light just came on and I am sitting at 80,000 miles now. This car is so crappy and has caused me so many problems and issues. I will never buy a ford again. The dealership always has an excuse for the problems and never fully fixes them. Such a joke!!


kori s. said
547 days ago
I hate this car! I owe too much to trade in and I dont want to sell it so someone else and have them hate me for it! Total Lemon. Ford has to fix this.


Mary H. said
547 days ago
This was my dream car when I saw this silver beauty on the car lot in 2012. My 2013 Ford Focus Hatchback was a joy! It did not last. The car hesitates when I take off from a stop sign or red light, grinding noises and shuddering like it is going to fall apart on me. I drive to work round trip 100 miles a day and only drove this car for about a year and it has been parked ever since. Such a bitter disappointment as I will be 60 years old next month and this is my first ever new car to own. It is a lemon and should be sent back to the Ford manufacturing faciliy to be redone completely. Something is seriously wrong with this car. It rolls back at red lights and when it is my turn to go, it lurches and won't pull forward enough to get out of harm's way. Several times I have almost been involved in wrecks with this car. It is a dangerous car to be in.


Jeffrey B. said
546 days ago
I'm about to take my car to the dealer because my 2014 Ford Focus SE is vibrating when I take off. It's getting worse and at first thought it was my imagination but I wanted to dig deeper and this site I found. I see that people are being given excuses from the Dealership. You can add me to this issue.


Joe N. said
546 days ago
My wife has a 2014 Ford Focus, and we have begun to notice transmission issues when pressing on the gas after idling. Checked the Ford website and there is a recall on the transition module for this model. Called to schedule an appointment to get it fixed next week. The service center said they will need to keep the car for two full days, and no loner vehicle would be available. Sounded like they were trying to discourage me from brining it in. We will see if it fixes the issue!


SHERI B. said
543 days ago
2012 Ford Focus - The car rolls back when the brake is released at a stop on a slight incline.


Trudy M. said
543 days ago
I purchased a 2014 Ford Focus SE in September 2013. I noticed a slight shuddering upon take off from the beginning but thought nothing of it. Then it started making noises during left turns that got worse over time and when I drove longer distances. My mechanic drove my car yesterday to see if he could identify the noise and he asked about the shuddering which has become a lot worse lately and was another thing I was going to ask him about. He made and adjustment to try to stop the noise so I will see how that works out. I was told to take the car to the dealership for the shuddering which I will do this week. This car is two years old and has 52,000 miles due to the distance I drive to work so the warranty is out. This is my first Ford and if they don't take care of the problem, it will be my last. If they do the right thing, I have my eye on the Ford Fusion AWD as my next car.


Paul S. said
543 days ago
I've owned my 2013 Ford Focus (hatch) Titanium and loved the vehicle. It was beautiful, inside and out. However, I began noticing very similar problems almost immediately upon purchasing the vehicle brand new. The transmission slips, the grinding through turns, and almost a complete loss of power to the vehicle at times. I don't want this issue to persist or grow worse with time. Fortunately, my safety wasn't compromised as of yet due to mechanical failure. However, I would like for this never to happen. I hope our voices are heard and that something constructive will be done from this.


Derek C. said
542 days ago
2013 Ford Focus. Have ALWAYS hated the stuttering between low gears ever since owning the vehicle. 3 months ago I ended up holding up traffic because the transmission gave out; the car display read "Hill Assist Off" and there was no response to pressing on the accelerator pedal. Had to speak with 3 people at the dealership before they would even look at it without charging me to run diagnostics tests...mind you this is the dealer I purchased the vehicle from and have periodically taken it in about the slipping between gears only to handed a pamphlet time and time again about the new automatic transmission which acts like a manual trans - spare me. Anyways, they replaced the transmission control module and things got ever so slightly better for a couple weeks and then back to the same old same old. This evening I'm driving home and the car display reads " Transmission Fault Service Now". Awesome! I call the dealer and they inform me not to pull over or the car may not start, that I should try and get it there. So with having the floor it at every stop along the way and violent shaking as opposed to the normal stuttering I made it to the dealership. Can't wait what they have to say tomorrow. It's now officially to the point where I don't feel safe in this vehicle on the road.


John m. said
541 days ago
My 2014 Focus just turned a year old and i've been having transmission/hesitation problems since about 9 months ago. Already had the car in and they "did an update". Still hesitates. This is by far, the worse car I ever bought. Ford should be embarrased, and I'm hoping a class action is in the works.


Stacy D. said
540 days ago
I purchased a 2013 ford focus and I have currently had it for 2 years. The car jerks, hesitates at take off, spit and sputters, makes grinding noises, won't always take off when accelerated, rolls back when your stopped, and will shake ya to death. I'm currently trading in my focus because it is unsafe for my children. I am taking 9,000 in negative equity over on to a new NOT FORD vehicle. Yes it sounds crazy to take that loss but the safety of my child and I leave me no choice. Ford knows there is an issues because they are offering an extra 1500$ towards trade in to get you into a new ford. Even with that I'm at a 9,000$ loss on a car with 44,000 miles on it. I had the dealer tell me they can not sell the focus off the lot. IMAGINE THAT. This is why I will NEVER own another Ford. Sad to say when I grew up in a family or ford workers who all drove fords. A 9,000$ loss that Ford should pay off considering the car is junk and I'm a single mother.


Vivenna T. said
539 days ago
My 2014 Ford Focus shakes and shudders, and hesitates when I am pulling out. Also makes a grinding noise. I asked dealer about trading and was told Ford would give $1500 credit to "get out of the car", but the difference was too great for me to trade. Ford just put a clutch assembly in the car and said it should do a lot better.


Sarah S. said
538 days ago
Hello,
I drive a 2013 Ford Fiesta. I purchased the car with 27 miles on it, at around 15,000 the car would rattle and hesitate then launch forward, around 40,000 miles I brought to ford due to it the sounds and launching intensifying. The transmission had to be replaced. Ford was very surprised to see me again at 68,000 miles same situation happened, they tried the least invasive approaches, but again the transmission had to be rebuilt. Since the car has been jerking, rattling, and taking time to accelerate. Today, I leave my home and the first turn I take, the car stalls and the rpms got stuck, the whole drive every time I slowed down it would (lack of better terms) go "thump thump thump" in a jerking mode. Going up a hill it just stalled then shot up to 3000 rpm, then jerked forward doing more stalling movements. When I reached to where I needed to be going down a hill it just stalled and then the engine malfunction light went on. So off to ford it goes again.


Glenn M. said
537 days ago
Same issue everyone else is having. Sputtering, hesitation, shaking when going through gears from a stopped position. I have a 2013 Focus


Glenn M. said
537 days ago
Same issue everyone else is having. Sputtering, hesitation, shaking when going through gears from a stopped position. I have a 2013 Focus


Kellie C. said
536 days ago
Purchased a used 2013 Ford Focus in August 2015. Everything was fine until the middle of October 2015, when the car started shuddering when accelerating from being stopped. It started as an occasional issue, but now occurs every time I accelerate from idling, and gets worse the longer the drive. Also, it had now started making a grinding noise, which almost sounds like a plate beneath the car dragging against the road.


Adriana M. said
536 days ago
2013 Ford Focus rumbling and shaking on acceleration. Problem seems to get worst. Called dealer and I was told I can bring it for a diagnose but it will probably take more than 6 months for parts to come in. Car is a nightmare, I am so fed up with all the problems it has.


Adriana M. said
536 days ago
2013 Ford Focus rumbling and shaking on acceleration. Problem seems to get worst. Called dealer and I was told I can bring it for a diagnose but it will probably take more than 6 months for parts to come in. Car is a nightmare, I am so fed up with all the problems it has.


Billy S. said
535 days ago
I purchased my 2012 ford fucus in January 2014 with in the first month the car started losing power, shuttering when taking off from a stop sign, & making grinding sounds when turning. September 2015 we had the software update 15b22, the next day the car was worse then ever, sometimes doesn't want to start. A few day ago across the dash it says transmission malfunction & the car wouldn't reverse. Ford replaced the transmission control module. The very next the same thing happened, no reverse & dash reads transmission malfunction. Now ford says it's the shift fork actuator/shift drum & they need to install new components.


Noman Z. said
535 days ago
I have ford Focus 2010. Today gear stuck between 2nd & 3rd gear while driving to office. I put car in neutral and etc. and it started working again. Mileage on my car is 57,000KM


Scott L. said
533 days ago
2012 Focus hatchback, purchased used. Within 24 hours it began showing a "Service Transmission" warning and refusing to go into reverse. I've got no warantee. How did I not know about this issue? I feel like a moron. Oh, yeah, and the car only has 36,000 miles on it!


James S. said
532 days ago
I have written a response in the past, but am writing another one. I finally got Ford or the dealership service manager said that my 2012 Ford Focus SE Sport was cleared by Ford, to get the clutch replaced, although there would be a 3 month wait due to back orders. Waited 3 months, called the dealership they schedule the car in for the replacement. Even received an email confirmation. Took the car in on the scheduled date to be told by the service department that they were only going to do an update to the software!!! NO clutch replacement! The service worker even admitted that Ford is just putting another bandaid on the problem... Drove the car home and it is still doing the same thing, just not quite as bad, YET! When is this nightmare going to end?


James S. said
532 days ago
I have written a response in the past, but am writing another one. I finally got Ford or the dealership service manager said that my 2012 Ford Focus SE Sport was cleared by Ford, to get the clutch replaced, although there would be a 3 month wait due to back orders. Waited 3 months, called the dealership they schedule the car in for the replacement. Even received an email confirmation. Took the car in on the scheduled date to be told by the service department that they were only going to do an update to the software!!! NO clutch replacement! The service worker even admitted that Ford is just putting another bandaid on the problem... Drove the car home and it is still doing the same thing, just not quite as bad, YET! When is this nightmare going to end?


Jason S. said
532 days ago
I purchased 2014 certified pre-owned Fiesta in may 2015. As of today 11/13/15 I have managed 3,400 miles. 1st repair seals and reprogramm. 2nd My son fell out car for door latch recall that was noted on first repair with no work performed, and TCM died, 3rd repair TCM died, 4th repair TCM died, 5th repair in shop now TCM died


Kristen M. said
531 days ago
I bought a 2011 Ford Focus about a year ago and I noticed problems within weeks. The transmission is very jerky. Often times it hesitates, which is especially scary when I’m turning left across traffic or trying to merge onto the interstate! There are also grinding noises. Also there have been several times when the transmission seems to disengage. I’m driving on the highway and there is a sudden loss of power. It almost feels like it has gone into neutral and when I try to accelerate there is a lack of power. Sometimes it feels like power coming and going, like surges. It is quite frustrating to have a car that is scary to drive. I bought this car because I needed some more reliable than what I had before but unfortunately that doesn't seem to be the case. If I had know about these issues in advance, I would not have bought this vehicle!


Amber C. said
531 days ago
Bought my 2011 Ford Fiesta in 2013 and have also had this sputtering/shaking/vibrating issue when trying to accelerate after a stop. I took it in the first time, maybe around the end of 2013, and Ford couldn't find anything wrong with it. After being in several scary situations where my car would not accelerate and go when I could have easily been hit, I took it in again in May of 2014. I demanded to go with them on the test drive, and ta da! The technicians witnessed it, too. I don't remember what exactly they said the issue was, as I don’t speak car, but it was covered under powertrain and they reprogrammed the PCM. The input seals and dual clutch were replaced according to my paperwork. So I thought the issue was finally resolved, NOT. I've had the shuddering happen a few isolated times since, but today (1 year and 6 months after being "fixed") it did it each and every time after I stopped and had to start reaccelerating. I also have a recall notice that I received in August 2015 about the TCM circuit failure problems that can be fixed by an update. Umm, the TCM was updated last May, so why is it acting up again? Anyways, long story short, I’m irritated that I’m having this issue yet again and am taking it in next week to be looked at.


jim f. said
531 days ago
2013 focus 12000 miles does the same thing chatters bad .so what do we do about this is ford going to take these cars back . bought the car for my wife . with 5000 miles on it .


Lucette B. said
531 days ago
I have a Ford Fiesta and within 100,000km I have had 3 new clutches, 2 transmissions and 2 major electoral faults. When I first raised the issue with Jeff Wignall Ford Frankston Melbourne Australia I was informed that was just how the cars drove! I got a male to call and they took him more serious then me a female and through further investigation realized there was something wrong with it. Have been dealing with Ford Head Office which are SHOCKING have called 6 times with NO return call! I WANT MY MONEY BACK!


Christopher S. said
530 days ago
Just bought a 2014 Focus SE with 12000 miles on it. Have had it for two weeks. Put almost 500 miles on it. For the last 300 every time I accelerate from a stop it stutters and shakes extremely bad. The problem came and went a little. Now it's every day. Taking it to the dealer Monday morning to get it checked out.


Christopher S. said
530 days ago
Just bought a 2014 Focus SE with 12000 miles on it. Have had it for two weeks. Put almost 500 miles on it. For the last 300 every time I accelerate from a stop it stutters and shakes extremely bad. The problem came and went a little. Now it's every day. Taking it to the dealer Monday morning to get it checked out.


said
530 days ago
Ford Fiesta SE 2013...same problems that all of you so eloquently put above! Would also like a minute with the person/persons that designed this and now say "that's just the way it works"!


said
530 days ago
Ford Fiesta SE 2013...same problems that all of you so eloquently put above! Would also like a minute with the person/persons that designed this and now say "that's just the way it works"!


Cynthia K. said
530 days ago
2013 Ford Fiesta SE same problem


Cynthia K. said
530 days ago
2013 Ford Fiesta SE same problem


Cynthia K. said
530 days ago
2013 Ford Fiesta SE same problem


Cynthia K. said
530 days ago
2013 Ford Fiesta SE same problem


Jeff S. said
530 days ago
2012 ford focus, same problems as everybody else. 90,000 kms of continuous troubles until tranny finally let go and Ford refuses to do anything about it or even speak to me about the problem.


Poul K. said
530 days ago
2012 Ford Focus SEL. 6 spd. Bought it used with 45000 miles on it. Did not notice anything in the beginning. Really liked the car.
Issues like transmission/clutch shake or jerks heavy when starting, grinding noise under gear change and acceleration , hesitation when accelerating, rolling backwards at stop. These are some of the issues I have been noticing for the past year. Some days it's bad where other days it's almost gone just to come back again a few days later.
Have a little more than 70000 miles on it now.
Been following this for the past half year but hesitated to drive it to Ford and waste money on repairs that seems to be ineffective as I see countless cases where the issues reappear.


rosemary r. said
530 days ago
Same as above.2006 ford freestyle is lunging.Still owe on it and afraid to drive it.Has anyone had any luck trading theirs in for another model?Called Ford and they said to take it to a ford dealer to have fixed at my cost.I cant believe they wont do a recall.


pamala m. said
530 days ago
2012 fiesta same issue transmission jerking now the car wont even go in drive


Melissa C. said
528 days ago
I'm having same issues with my 2014 Ford Focus transmission it jerks doesn't wanna go half time from stop and turning is scary cause you don't know if you will make it across or not before a car comes and I have had my car at ford twice and they never looked at it and I now have another appt set up for the 25 th they said they now know what the problem is and are fixing them at a rate of 5 a day really do a recall or does a set number have to be killed first I'm trading out of a ford as soon as I get this junk fixed


Melissa C. said
528 days ago
I'm having same issues with my 2014 Ford Focus transmission it jerks doesn't wanna go half time from stop and turning is scary cause you don't know if you will make it across or not before a car comes and I have had my car at ford twice and they never looked at it and I now have another appt set up for the 25 th they said they now know what the problem is and are fixing them at a rate of 5 a day really do a recall or does a set number have to be killed first I'm trading out of a ford as soon as I get this junk fixed


Jonnette P. said
526 days ago
2015 Ford Focus We have been for one recall on transmission. Now the clutch has to be replaced. It was to be a 4 to 5 hour job. We are on day 2 and still waiting to hear from Ford about the repair.


Todd H. said
526 days ago


Lisa K. said
526 days ago
2014 Focus, bought for my son to drive back and forth to college. the transmission does exactly like everyone else has complained about, shuttering, grinding noises, he doesn't feel safe driving it. Have taken it to the dealership numerous times and each time they say "that's just how the transmission is supposed to be" Bull! It's unsafe and I'm now pretty much just paying for a lawn ornament!


Erika V. said
526 days ago
Bought a 2014 Ford Focus hatchback last week. After a week of driving (normal highway speeds, no flooring the gas) the car would hesitate and shake on acceleration. I called the salesperson to ask more detailed history of the car's maintenance since the carfax didn't have any information to cause me to suspect anything would be wrong with the car. Plus, I was sold on the fact that Ford was offering me a good warranty. I told him the issue and he said "that's just the car changing gears". I didn't bother telling him he's full of it, that I've been driving for years I know what feels right in a car and what doesn't. He scheduled the service visit. The issue is with the transmission. Ford is ordering " transmission clutches" which won't arrive for a few weeks. I drive my 9 month old daily in this car. After reading the comments on this site I no longer want this car. I can't believe none of this information came up in my searches on the Focus before I bought it. I researched the consumer sites, Edmunds, and "known issues with Ford Focus". Nothing. Only when I typed " Focus transmission clutch" did this site come up. I will see if the salesperson can sell me a different car in the same price range. Probably not, but maybe.


Anrico S. said
525 days ago
I also purchased a 2012 Ford Focus and from day one there was something different when driving. Vehicle would shake while driving and at times if felt like i was driving a manual vehicle and I have a automatic. I did take it to a Ford Dealership because of the "RECALL" i received in the mail about vehicle shuttering etc....... I was told "oh no there is nothing to worry about this is normal" I was tired of the run around and now my transmission has failed no reverse of drive and once again going to Ford Dealearship i was told oh no this has nothing to do with the recall.......


Jessie G. said
525 days ago
Purchased my 2014 Ford Focus, as a single mother, worried about all the cares in the world and was promised by the dealership that this car would not be one of them. 3 weeks after I drove it off the lot with 7 miles on it, car was "hesitating", felt like it took a few seconds longer than usual to Shift gears. Felt heavy and when idle the rpm needle would become possessed and shoot up/ Rev up. While cruising on the expressway on Cruise Control, rpm needle would Rev up beyond 3rpms, loudly, then relax back.
I've taken it in four times. They exchanged a clutch because their computer system told them too. The other three times they told me the car is designed to feel that way and I'm just not used to it. Even though I reiterated to them that I am quite familiar with manual shifting since my previous vehicle was a manual car. I was continually told that their machine/sensor was telling them that there was nothing wrong with the car. When I talk to the manager of the service department and then I talked to the sales guy who i thought was a good friend , they both gave me numbers to Ford administrators. I called the Better Business Bureau to start a lemon law case. The BBB told me I had not taken the car in as often as the law requires for the same event within the first year so I did not qualify. I kept taking the car in they just kept telling me that nothing was wrong with it so of course I'm not going to qualify. Currently right now my car rattles shakes, clacks, hesitates when the light turns green, when I'm at a red light and stopping the car feels like it's hopping like a frog , I'm getting whiplash from how hard it hesitates and shifts gears before I even get to 25mph. I don't not feel safe and Ford has failed me!!., sold me an unsafe vehicle and I'm stuck in a flipped loan I can't ever get out of.
Thanks for making my life miserable, guys!


Lakshmi B. said
524 days ago
I brought 2012 Ford Focus recently. The transmission is not smoother. Even though it is Automatic transmission, I felt many times it is manual. There are jerks in the vehicle. I didn't go for recall yet. Seeing the problems above, I am scared to drive this vehicle.


Brenda N. said
523 days ago
I purchased new off lot 2014 Ford Fiesta Sdn auto transmission in 08/14 and the transmission started making grinding noises and hesitation in shifting gears from a dead stop to slow speeds until a maintained speed of 40mph. Lots of vibration and jerking at the beginning. Also having bumping/grinding noises that sound like ball joint or tie rod gone bad.


Jennifer M. said
522 days ago
My name is Jennifer , I am currently financing a 2013 Ford Focus Titanium. Ever since the first day driving it there was problems. It has sudden jerking an jumping sensations that the whole car jolts. It has slow acceleration during incline ramps including highway entrance ramps. This presents a high danger for myself and my passengers if I can't properly accelerate to highway speed quick enough. The car has also had rev issues, just yesterday driving normally it revved up gears out of no where an after about a min of it went back down. As I drive as well the cars shifting is terrible as with every shift there is a jolt or hesitation in some way. Never a smooth ride. My car has had leaks in CV shaft seal at transmutation with transmutation fluid leaks , this has been replaced, shudder felt at low speeds with diagnosis, as my ford paperwork says adaptive shudders minimized and now AlLOWED within limits! My transimisdion control module has been reprogrammed , my car was detecting no key detected messages while I was in the vehicle driving! Also not reading key sensors at times when approaching close to vehicle,I've got a new stabilizer kit for front replaced due to a NEW sound from vehicle resembling a clucking noise.Fords service also had to perform a Electricl diagnosis, The clutch has also been replaced due to shaking and jerking concerns. also I've had a recall for the vehicle that was done on Oct 20th 2015, to which they also "fixed" my jerking problems and sending me home with paperwork telling me it's all normal and what to expect. This car is nothing but trouble and I feel like I've been taken by Fords. I am stuck in this finance otherwise to suffer deep penalty I can not afford! I do not feel safe in theis vehicle and I still owe thousands!


Aprill C. said
522 days ago
I bought my 2013 Focus SE on October 16th 2015. I too have noticed a shudder when the transmission shifts into 1st and 2nd gear. I have the DPS6 transmission which is 2 manual transmissions put together but controlled by a computer (I don't manually shift the transmission, the computer does that). Anyway, I've taken it in for the recall to re-program the software. That was 2 weeks after I bought it. Then last week (4 weeks after purchase), I took it in again. I told the Ford service dept. about the shudder and they again had to re-program the TCM. I specifically asked the service tech if it was smooth-shifting now and she said yes. WRONG! It is NOT smooth shifting. It is still shuddering when shifting into first and second gears. Apparently, no one in the service dept. test drove my car or they would have noticed the shudder.
I'm really sorry I bought this car and this experience just reinforces a belief I've always had that Ford makes lemons!


Dana G. said
520 days ago
faulty transmission=NOT SAFE TO DRIVE


Michael B. said
520 days ago
my transmission is doing the same, they reprogrammed it, now it is in for some oil leak he said is a big job, I think it is leaking around engine


Ryan C. said
519 days ago
Purchased 2013 Fiesta very dangerous car. I have had 1 transmission rebuild and 5 computer module upgrades. The car is currently in the shop for its second transmission rebuild.


Kenneth B. said
517 days ago
Bought my 2013 Focus Titanium new in August 2013. Same shuddering/jerking/Grinding issue as everybody else. Car has been to shop twice. First time they replaced both clutches, second time they gave me some line about my RPMS weren't high enough before the jerking/grinding, and they performed a software update. WTF??? Still having same issues. Both "repairs" were just bandaids that lasted less than a month. After taxes I paid $30,000 for my car, Ford needs to do something about this. I have owned Fords my entire life, also have an F150, I'm shocked by their lack of accountability over this "new" tranny design.


Lindsey V. said
514 days ago
I have had nothing but issues with my 2012 Ford Focus. It shudders when accelerating, sometimes the RPMs will just go up and down while cruising at 60mph on the highway. My check engine light just came on and it's having trouble shifting. It all started at 34,000 miles and now I'm at 50,000 miles and I've gone through 2 sets of clutches. I'm on my 3rd set of clutches and numerous "software updates" this is a shame I expected MORE from FORD. I will never ever ever buy another ford. I'm a real estate agent and I need a vehicle I can count on. Not one that breaks down before a closing!!!!


Maceo W. said
513 days ago
I have had this car for about a year. I have a 2012 focus I bout used. 1st the battery dies for no apparent reason. I had to pay almost $300 for them to check it and replace a battery. Now my car shakes when I accelerate up Hill or in early gears. I here grinding noises at times. I have 4 more years to pay on this car I will never buy a Ford again


said
512 days ago
We have a 2010 Ford Focus SEL well kept, less than 30k miles on it. Today we took it to have the transmission checked because my husband was having issues with it going into gear. $2500!!!?? Basically replacing the transmission in a virtually new car? How has this not been recalled?


Jeff H. said
512 days ago
The car I bought before my 2014 Ford Focus was a 2006 Certified Lexus GS300...and just a little story here to show you how Fords/Ford service sucks. 2 days after I bought my Lexus I noticed a coolant leak so I called the service advisor at Lexus and he said don't worry about a thing I will send a flatbed to pick up the car and drop off a loaner. Within 1 hr and a half I had a 2014 Lexus in my driveway and my car was being towed to the Lexus dealership which is 40 mile away from my house. The next day I get a call from Lexus and they said the leak was the water pump so they repaired it and also replaced the timing belt while they were at it. When the car was done they dropped my car off at my house and picked up loaner.Lexus know how to treat their customers.
Now on to my Stupid Ford Focus after 3 transmission re-programs and 1 clutch replacement the car is still screwed up. What brings me to tell you this story is I dropped my car off at Ford for a humming noise coming from the rear end and they told me it was the wheel bearings and they would need to be replace (they were covered by the powertrain warranty) and should be ready the next day...well after a week (which I had to rent a car for 7 days at my own expense) I got a call that my car was done. Well I got there last night to pick it up and the battery was dead and car wouldn't start. I go back in and the guy working the service area laughed and said huh that is the 3rd time this happened today,...I didn't find it amusing. So they sent out a tech to jump it and I said will this battery charge itself after driving it and he said yeah there will be no problem. I went to start the car this morning the car was once again dead. NEW 2014 FORD FOCUS $16000 USED 2006 CERTIFIED LEXUS GS300 $18000...LEXUS SERVICE PRICELESS!


Jonathan M. said
509 days ago
Got into an accident the mechanics fixed my car but could not fix the transmission the mechanics sendo the car to the dealership.found that the transmission had a default and won't fix it.


Irina C. said
508 days ago
Bought a 2011 Fiesta in Dec 2014, and since then have taken it to the dealership 3 times for the loud grinding noise. I bought the vehicle just under 50,000 miles, and now is a tad above 61,000. The grinding noise is the loudest thing I've ever heard. Sometimes it's hard to hear the other person in the car talking over it.


Irina C. said
508 days ago
Bought a 2011 Fiesta in Dec 2014, and since then have taken it to the dealership 3 times for the loud grinding noise. I bought the vehicle just under 50,000 miles, and now is a tad above 61,000. The grinding noise is the loudest thing I've ever heard. Sometimes it's hard to hear the other person in the car talking over it.


Brown J. said
507 days ago
I have a 2014 SE Ford Focus with transmission problems it has 11,000 miles would not go into gear or start, light on dash should reverse but gear shift was in park, had it towed to dealership and they said they knew what the problem was and it would take about an hour to fix two hours later they said they would have to keep it the problem was worse than they thought, they were going to have to replace the clutch and who knows what else.


said
507 days ago
Bought a new Ford Fiesta in May 2012. This is second time in for repairs on
transmission in 2 months. Car is doing the same thing everyone else is saying.
Scary to drive as it's uncontrollable. Service Mgr. said he would have it fixed
for good this time. Car has less than 6000 miles on it.


said
507 days ago
Bought a new Ford Fiesta in May 2012. This is second time in for repairs on
transmission in 2 months. Car is doing the same thing everyone else is saying.
Scary to drive as it's uncontrollable. Service Mgr. said he would have it fixed
for good this time. Car has less than 6000 miles on it.


Keith O. said
507 days ago
First. Let me put this out there, I am not the legal owner of this vehicle, my mother is. I currently am a high school student whom picked a 2013 Ford Focus SE Hatch with only 13,000 miles for my daily drives to and from school each day. Everything was fine until it reached the 20,000 mark, that was when the transmission started to shutter and emit loud grinding and growling sounds when the dual clutch system would disengage and re-engage. I took it into Mullinax Ford and they kept it for about 2 weeks, when I picked it up, they told me that they performed a "transmission reflash", which did not help whatsoever. Then, around the 28,000-30,000 mile mark, I had to take the car in because the crankshaft position sensor was bad. That issue was fixed and everything was fine, except the transmission. At about 38,000 miles. I began to get a check engine light. So I took it in and they kept it for about 3 weeks. They told me that I "ran it empty all the time" and that the gas tank sucked itself in and had to be replaced, along with the components inside. About 3 days later, the same check engine light came back on, with the same code, so I called them up and they told me instantly that it was the catalytic converter and that it was basically my fault. So I decided to take it to a different dealer for the next issue, which was the same transmission issue, only a lot worse. The transmission would hesitate dangerously, to the point where I was afraid to pull out infront of a vehicle 1/4 of a mile down the road. They replaced the clutch and the transmission is much better, but steadily getting worse again. The car is about to roll over to 45,000 miles and my mother is afraid to do anything. We need help.


Kari K. said
504 days ago
I bought my car a month and a half ago. 2 weeks after buying it same transmission problems as everyone else. I have a 2013 ford Focus with 55,000 miles on it. brought it in the first time told the mechanic what was going on encluding that the transmission not shifting was causing my cars front end to bounce off the ground. they told me it was fine and it was me. On Tuesday 12/8/15 picked up my boyfriend from dropping his car off, and he saw first hand my cars front end jump when trying to shift brought it back to the dealership and had a mechanic ride with me. he felt the shudder unfortunately it didnt jump for him. But he did tell me that the dealership had sold 2 other focus's and they had already been brought in for replacement clutches. Now they are trying to get parts to fix my car. BUT they are having trouble getting new parts. at least my dealership and the mechanic are trying to help.


Robert S. said
504 days ago
I bought my Ford Focus new in 2012 with less than 100 miles on the odo. At around 20k I began to noticed that upon shifting the cars gears would grind and the car would also roll forward and backward easily. With only 55k on the odo I was on the highway when my car began to jolt forward like I was stepping on the breaks every time it shifted into gear. I pulled into a small service shop and had them look at it. They told me it's a transmission issue and that I needed to take it to the dealer. I could not even get my car to start, when it finally did start I had to drive to the dealer with the transmission in park. The car was under warranty this time so it was fixed with no issues. AboutI one year later I started it and was driving to go get gas when it began doing the same thing only more severe . I could barely drive it, and upon inspection it was the same issue a malfunction of the actuator for the transmission. Now the car is beginning to mess up again and I think it's yet again the transmission.
I have received two "courtesy" notices about the transmission they also extended the warranty on the transmission but never a recall. The second time I took it in they refused to provide a rental though the car took a week to fix. I've also had other issues such as the Evaporate box malfunctioning due to the car being set too low to the ground by Ford. It scrapes going up driveways, and it's even bottomed out on a road before.


Carol R. said
501 days ago
We bought our Focus new in 2013 it started the shuttering the day after I got it home. I took it back to the dealership who told me I needed to allow the transmission to adjust to the break in period. He said he was documenting my file so that a record would be logged on the vehicle. The car eventually broke down leaving my husband on the side of the road on his way to a chemo/radiation treatment. We then had to car towed to the local dealer where we live who change out the transmission control modular immediately upon getting the car back home the engine light came on but when the car was returned to the dealer I was told I would have to pay an $85.00 diagnostic fee just to find out if the engine light being on was related to the recent work. It seems Ford is doing nothing to ensure those of us who have purchased these cars are taken care of. This car has had issues day one and Ford wont take the necessary steps to repair it.


Rhonda D. said
500 days ago
I purchased my 2013 Ford Fiesta used from a non Ford dealership in August 2015 with around 25,000 miles on it. A couple weeks later a took a 2-1/2 hour trip to see my son and didn't think I was going to make it there. I called my salesman me in tears and told him what I was experiencing aND was afraid i was going to make it. He told me to stop by next Ford dealership if it kept happening but never passed one on my way. When I got back home about a week later I called and took it back where I got it from and they called the Ford dealership in town and they told him to bring it to them that they new there was a problem and laughed about it. My salesman give me a loaner to drive and about 2 weeks later I got my car back to learn they replaced the clutch in it and after that I took it back about two weeks later with it doing basicly the same thing and after a couple of days of keeping my car to drive themseles they call me and then they tell me that the car is doing exactly what it is supposed to be doing. I told them that I felt very unsafe in this vehicle and the sales manager at Ford told me to come and talk to him. But when I go back he won't even show his face and the finance people tell me since I haven't made but 3 payments on it that they cannot do anything for me. So just yesterday 12/14/15 I go back to the dealership I get the car from and they tell me the same thing. I feel I am being ripped off because both places knew and knows there is a problem and don't want it at there dealership. I am stuck with a LEMON. .. Also my salesman says that they are not sure that the transmission is ok so they would not even offer me a good trade in if they would had gone through with the deal. I need help. I need SAFE transportation.


Christyrita B. said
497 days ago
I purchased a 2012 Ford Focus from CarMax in July 2014. Bought it for 17k. Brought it in 4times for hesitation, stuttering, jumping forward, almost stalling and also not starting one time(all tramsmission problems). The first time I brought it in Carmax told me it was normal for the newer Ford Focus to help save with gas. Second time, they replaced transmission. Third time, had to what for part 8-9wks. They discovered more problems. Forth time, they said they repaired it. I just picked up and it still is stuttering when idealing! I had a feeling it wasn't going to be fixed after 2nd time, so I asked CarMax if I could either trade in or sell them the car. They only appraised the car for 13K when I had purchased it for 17k which still left me negative 1k after their MaxCare Rebate. Therefore, they were telling me I would have to downgrade because I purchased a UNSAFE AND UNRELIABLE car that was originally for my son. Absolutely, not right for selling a lemon when payments are up to date and I have done my part. Carmax is suppose to be known for checking their cars? Ford is telling them these issues are normal. This car is dangerous! I can'tell give my son this car, I don'the trust it! I can'tell handle all this stress on top of that since I have MS.


Christyrita B. said
497 days ago
I purchased a 2012 Ford Focus from CarMax in July 2014. Bought it for 17k. Brought it in 4times for hesitation, stuttering, jumping forward, almost stalling and also not starting one time(all tramsmission problems). The first time I brought it in Carmax told me it was normal for the newer Ford Focus to help save with gas. Second time, they replaced transmission. Third time, had to what for part 8-9wks. They discovered more problems. Forth time, they said they repaired it. I just picked up and it still is stuttering when idealing! I had a feeling it wasn't going to be fixed after 2nd time, so I asked CarMax if I could either trade in or sell them the car. They only appraised the car for 13K when I had purchased it for 17k which still left me negative 1k after their MaxCare Rebate. Therefore, they were telling me I would have to downgrade because I purchased a UNSAFE AND UNRELIABLE car that was originally for my son. Absolutely, not right for selling a lemon when payments are up to date and I have done my part. Carmax is suppose to be known for checking their cars? Ford is telling them these issues are normal. This car is dangerous! I can'tell give my son this car, I don'the trust it! I can'tell handle all this stress on top of that since I have MS.


Christyrita B. said
497 days ago
I purchased a 2012 Ford Focus from CarMax in July 2014. Bought it for 17k. Brought it in 4times for hesitation, stuttering, jumping forward, almost stalling and also not starting one time(all tramsmission problems). The first time I brought it in Carmax told me it was normal for the newer Ford Focus to help save with gas. Second time, they replaced transmission. Third time, had to what for part 8-9wks. They discovered more problems. Forth time, they said they repaired it. I just picked up and it still is stuttering when idealing! I had a feeling it wasn't going to be fixed after 2nd time, so I asked CarMax if I could either trade in or sell them the car. They only appraised the car for 13K when I had purchased it for 17k which still left me negative 1k after their MaxCare Rebate. Therefore, they were telling me I would have to downgrade because I purchased a UNSAFE AND UNRELIABLE car that was originally for my son. Absolutely, not right for selling a lemon when payments are up to date and I have done my part. Carmax is suppose to be known for checking their cars? Ford is telling them these issues are normal. This car is dangerous! I can'tell give my son this car, I don'the trust it! I can'tell handle all this stress on top of that since I have MS.


Christyrita B. said
497 days ago
I purchased a 2012 Ford Focus from CarMax in July 2014. Bought it for 17k. Brought it in 4times for hesitation, stuttering, jumping forward, almost stalling and also not starting one time(all tramsmission problems). The first time I brought it in Carmax told me it was normal for the newer Ford Focus to help save with gas. Second time, they replaced transmission. Third time, had to what for part 8-9wks. They discovered more problems. Forth time, they said they repaired it. I just picked up and it still is stuttering when idealing! I had a feeling it wasn't going to be fixed after 2nd time, so I asked CarMax if I could either trade in or sell them the car. They only appraised the car for 13K when I had purchased it for 17k which still left me negative 1k after their MaxCare Rebate. Therefore, they were telling me I would have to downgrade because I purchased a UNSAFE AND UNRELIABLE car that was originally for my son. Absolutely, not right for selling a lemon when payments are up to date and I have done my part. Carmax is suppose to be known for checking their cars? Ford is telling them these issues are normal. This car is dangerous! I can'tell give my son this car, I don'the trust it! I can'tell handle all this stress on top of that since I have MS.


P G. said
493 days ago
I purchased a 2012 Ford Focus hatchback new in August 2013. I have had the car in for the "recall transmission issue" twice to be re calibrated, once in 2014 and then again September 2015.
I just received a letter from a Lemon Law attorney saying to contact me if I was experiencing the stutter issues. I live in Ohio and the lawyers said that I need to have the car back to the dealer three times with the same issue so that they may be able to help me deal with Ford directly. I just dropped of my car this morning again to the dealer and they just called me to say that they replaced my clutch at no charge under my dealer warranty. I am still going to contact my Lemon Law attorney because I am still not sure I want to be driving this unsafe vehicle and it sounds like others still experience the same issues even after they replace the clutch. I really like my Focus and I would like to upgrade to an Escape which I am driving today as a rental vehicle.
I hope Ford decides to take care of the many customers who have purchased this car and I pray for all who have this car that they remain safe and my thoughts go to all that have had any accidents while driving this vehicle.


Jackie S. said
493 days ago
I purchased a 2014 Ford Focus SE. I don't believe I have anything new to say that hasn't been said over a hundred times. I got this car used with around 25,000 miles on it. The plan was to drive the car myself for about a year and a half and then give it to my daughter when she turned 16. Well, no way in this world I will let my daughter drive this car. The car shudders and shakes when shifting gears at low speeds. Sometimes I have to floor the pedal to move. SHAME ON YOU, ford!!!!!


Carlie D. said
493 days ago
I am going to Dito Jackie S. response. I bought the same car with around 36,000 miles one it. I've had it into Ford twice to have the recall fixed only to be told it needs a new clutch. The clutch however isn't available so I will have to continue to deal with this issue until someone decides to make the part. Meanwhile low gear is shaky and unstable and I will not let me 16 year old daughter drive this car. I'm afraid the clutch will go out completely and I will be without a car until someone decides to make the part I need. This is the first time I've ever purchased a Ford vehicle and I'm regretting it.


Jaclyn D. said
493 days ago
Same issues on a 2014 Fiesta with 30K


Jorge V. said
492 days ago
I have 2006 Ford focus; which I expend over $2000 in repairs. Engine stalled/ dies while I was driving. I has never been smooth when acceleration. I had taken it to the Ford dealer they check the transmission, I was charge to change fluid, later took it back for diagnostic and was charged for it and they said it was nothing wrong. Then again it is not smooth when acceleration.


Jack S. said
492 days ago
I own a 2010 Ford Focus. My tranmission failed. The shop told me that I don't have 2nd and 4th gears. They are telling me it will cost $2200 to repair.


Martin P. said
492 days ago
I just purchased a used 2014 Ford Focus and I am experiencing the shaking and shuddering when I come to a stop and when I start to move forward....car came with 27,326 miles....


Kris B. said
491 days ago
I purchased a 2014 focus new in June of 2014 basically have all the shutter and stalling problems on take off. Had it in the shop a few times and the clutch has been replaced and PCM/TCM recall work done. Still have problems but just figured i would drive it until it went out completely until i saw this.


josh s. said
490 days ago
i have a 2012 focus and its doing the exact same thing worst car ive ever owned


said
490 days ago
I have a 2013 focus bought new. Started shuddering on take off after 2weeks..4times in shop..no fix yet..they continue to jerk me around and say it's normal..Help


Beverly P. said
489 days ago
In July of 2012 I bought a new 2012 Focus. Within a few months it started shuddering and hesitating when I took off from a full stop. It happened often, but not every time. I took it in and they did a computer update. It helped for a while, then started happening again. I took it back in October of 2013 and they said there was nothing I could do about it unless it started happening every time I took off from a standstill. It slowly got worse, then in August 2015, it started making a grinding/rattly noise. I took it in and they replaced the clutch assembly and the car ran smoothly. This morning, Christmas 2015 I started my car to take my son to see his grandmother and it wouldn't back up. When I put it in reverse and gave it some gas it just sat there like it's in neutral. Hohoho.


Jerry W. said
489 days ago
I have a 2007 Ford Focus that currently isn't shifting properly.


Christopher C. said
488 days ago
I bought my 2013 ford focus se used but with only 35000 miles on it and noticed the problem. I then took it to the ford shop and they are giving me the run around about fixing it and it still has warranty on it and it has got me stranded 1200 miles away from home on Christmas. Ford has found way around not fixing the problem I am very upset with paying for a car that does not work properly.


Beverly P. said
487 days ago
Christopher C. If it's just shuddering and hesitating it's still driveable to get you home. If it's worse than that, you have my sincere sympathy. I bought my 2012 Focus new and after a couple of complaints but no repairs, I received a letter from Ford stating that they were extending the warranty on the transmission to 10 years. They still wouldn't replace the clutch assembly until it started making the rattling and grinding noise. You should do some online research and go back and let them know you're aware that this is a common problem. I don't know if it will help but it's worth a try.


Marsha S. said
486 days ago
I just took my car in for the transmission stutter recall. Now the error message came up stating Transmission Malfunction Servise Now. I will be driving on the freeway and out of no where it will be like my car shifts into neutral. I didn't have this problem before taking it in for the recall.


Sonia P. said
485 days ago
Before I bought the car I asked the dealer if any problems with the vehicle ... he said no and now less than 30 days later im pulling my hair out ... I'm taking it in for the TCM reprogramming and I hope it works after that ... btw the bucking and revving high to go into gears it feels as though it will stall ... plus it doesn't want to go up inclines at the mall ... this is a nightmare ... my appt isn't for 12 more days so I'm hoping I'll be okay til then


bronson b. said
481 days ago
I own a 2014 ford focus SE. Last year I got the gas pump replace due to a recall every since then I've been having problems, when I start the car I get a wired grinding noise if I drive log distances the car wants to hesitate when I push on the gas after a stop if I'm driving up a hill my hill asstance says its not available. When I drive down a hill my rpm gage up way up and the car sounds and acts funny after im down the hill the rpm gage wont go down. im going to take into the shop as soon as I can but I feel like nothing will get fixed.


bronson b. said
481 days ago
I own a 2014 ford focus SE. Last year I got the gas pump replace due to a recall every since then I've been having problems, when I start the car I get a wired grinding noise if I drive log distances the car wants to hesitate when I push on the gas after a stop if I'm driving up a hill my hill asstance says its not available. When I drive down a hill my rpm gage up way up and the car sounds and acts funny after im down the hill the rpm gage wont go down. im going to take into the shop as soon as I can but I feel like nothing will get fixed.


Kyle W. said
480 days ago
I started to have the same issue around the 23K mark. Its been several thousand miles since the initial shaking, grinding, and hesitation issue. I have now waited the 8 weeks that Ford has told me to wait for and still no parts. They need to ramp up production of this part...


Beverly F. said
479 days ago
We are having the same issues.


Beverly F. said
479 days ago
We are having the same issues.


Stuart M. said
479 days ago
Same problem 2014 Ford Focus


christa s. said
478 days ago
2014 ford focus... hesitating upon take off. Complained when i first got the vehicle. The dealership did something as far as wiring and sensors and told me i would be fine. Car still doing the same thing. Took it back now they say its the clutch. But according to Ga law seems like i am stuck with it. Have not even had it a full month


christa s. said
478 days ago
2014 ford focus... hesitating upon take off. Complained when i first got the vehicle. The dealership did something as far as wiring and sensors and told me i would be fine. Car still doing the same thing. Took it back now they say its the clutch. But according to Ga law seems like i am stuck with it. Have not even had it a full month


christa s. said
478 days ago
2014 ford focus... hesitating upon take off. Complained when i first got the vehicle. The dealership did something as far as wiring and sensors and told me i would be fine. Car still doing the same thing. Took it back now they say its the clutch. But according to Ga law seems like i am stuck with it. Have not even had it a full month


Tracy L. said
478 days ago
My son bought his first car in June 2015, a 2013 Ford Focus, within a week the car was jerking making noises all the same things mentioned above. It was taken to the dealership 4 times and each time they did a computer update they said due to a recall. The last week of October we were told that the whole time it has been the clutch leaking onto the transmission, and that our repair would be over 1000.00 since the factory warranty was out. I had bought an extended warranty thank goodness. The dealership has had my sons car since the 1st week of November 2015, and when we called 2 days ago on the 3rd of January 2016, they said that they didn't know when it would be fixed bc the clutches were on indefinite backorder. My son is really upset and so am I , he may have driven the car at the most 1 1/2 months since he bought it but is still having to make payments. There are no lemon laws for used cars.


Melissa H. said
476 days ago
YES I do, it's been like that from the beginning. How do we get in on the class action suite?
Hesitation when starting to drive, sometimes idles way too long, constantly shaking the car to the point it makes noises when anything is in any of the cup holders.
2008 Ford Focus, purchased it new. Current milate is 108,016.


Melissa H. said
474 days ago
Same thing is happening to my car


Evie P. said
472 days ago
2012 Ford Focus and having same problem as everyone else... car won't go into gear, loses gear, won't start, grinding noises, TCM already replaced at over $1000.00 NOW sitting in the yard at home because the transmission says it is overheating. I can't safely drive this car the 20 minutes it would take to get to the dealer who will likely not give a darn that SO MANY people have problems with these cars. Our safety is not of their concern apparently. Ford is showing or NOT showing any responsibility for these defective cars - sure makes it hard to think they will start now!We all need to file a class action lawsuit!!!!


Robert H. said
471 days ago
My 2014 Ford Focus with 24,000 miles is already beginning to fail. I will be taking a loss on this vehicle as I will be trading it off ASAP. The Ford dealer failed to inform me about these issues when I bought it used with 20,500 miles. After having service done I asked about the shutter I felt from the transmission and the service department didn't hesitate saying, "we will have to repair your transmission because it will fail."
No more Fords for me.


Sheree R. said
471 days ago
2015 focus has been having problems since first oil change. Ford rep told me the shaking on acceleration was normal. It's terrible. Anyone know of a class action lawsuit for 2015 owners?


Jeremy J. said
471 days ago
We first noticed a transmission issue in 2015, the problem probably started around 100,000 miles and mechanic said fluid was ok. They didn't know the proper procedure apparently cause the problem got worse I checked the fluid according to the manual and it was low. I topped the fluid off and hooked a code reader to the vehicle and it gave no codes. The O/D off light was blinking, shifts hard and only to 2nd and maybe 3rd gear, have to stay below 2 RPM or it will rev high and jump to a higher RPM. While driving I have to stay around 20-30 MPH but if I get all green lights on a level plane then going down hill I can get it going to about 45. It is not safe for my wife and kids to go back and forth to school, but luckily it is not our only vehicle but the other vehicle is a truck that eats up gas.


Steven S. said
469 days ago
I have a 2012 Focus SEL. the car ran fine for 6 months and then the shuttering started, the ford dealer in Minot ND refused to look at it for 3 months. Then when I finally got it in there they could find nothing wrong with it. I took it to another ford dealer but they didn't have a transmission mechanic so they couldn't do anything for me. Changing the transmission fluid helped but now the problem is back and worse than before.


LAKEYTA S. said
468 days ago
I'm having the same exact issue with my 2013 ford focus SE That I have had for 4months Now the check engine light has come on today and its driving funny....I hope something can get done about ford selling lemon cars to people...


Tracey S. said
466 days ago
We have had problems with our 2014 fird Focus from the beginning. Bought it brand new and the bucking and shuttering has been an issue from day one. First recall was for the fuel pump, which Ford Auto Nation on Gulf Freeway claims not have ANY replacements for, and Ford gas not released the parts to fix the recall issue. Then the transmission software recall, took it into Automation for the software update on that recall, no help, car still bucks and shutters, I pray for a class action lawsuit against Ford. they know these transmission s are crap and someone is going to get killed due to their lack of diligence and care for the consumer. if there is a class action lawsuit sign me up !


Tracey S. said
466 days ago
We have had problems with our 2014 fird Focus from the beginning. Bought it brand new and the bucking and shuttering has been an issue from day one. First recall was for the fuel pump, which Ford Auto Nation on Gulf Freeway claims not have ANY replacements for, and Ford gas not released the parts to fix the recall issue. Then the transmission software recall, took it into Automation for the software update on that recall, no help, car still bucks and shutters, I pray for a class action lawsuit against Ford. they know these transmission s are crap and someone is going to get killed due to their lack of diligence and care for the consumer. if there is a class action lawsuit sign me up !


Tracey S. said
466 days ago
Nothing BUT trouble with 2014 Ford piece of shit Focus, shuddering stalling, and nothing but the run around from dealership Ford Automation in Houston, and Ford. They know exactly what the issue us (same tranny US d for automatic and standard, and programmed unsuccessfully by software) If my lovely 17 year old daughter is hurt as result of Fords derelict duty to remedy this I will spend every last dime I have suing the living shit out of them. We need a class action lawsuit.


Nancy T. said
466 days ago
I just recently purchased a 2014 Ford Fiesta automatic from a Ford dealership here in Elizabethton Tn.... cost me 11,000 dollars, I was taken for a test drive by one of the salesmen but only in the parking lot... After purchasing this car from day one it shakes terrible pulling out and going into second gear, Makes you think the whole front end is loose in the car, really scary to drive, sometimes it also drives smooth and sometimes it sounds as if it has not went into all gears... Not sure what can be done, but they should of never released this car to the public for sale with a transmission like this, they should of known who ever bought this type of car would complain and pretty much be fearful of driving it cause of how it does


JULIE S. said
465 days ago
Bought a certified pre owned 2012 ford focus SE have had since nov 7th and have not yet put 1000 miles on the car because it has already been in the shop 3 times for transmission issues and will be going back in for the fouth. amongst other issues. The dealer swore their were no issues and the transmission had all needed updates when I purchased. They wont get me out of it and its been a nightmare. I HATE THIS CAR.


Rachel R. said
465 days ago
I just purchased a used 2014 Ford Focus on Thursday January 14th,2016. Beginning Sunday January 17th, I notices slight jerking when trying to go in first gear. It is now Monday the 18th (a holiday) and it happens after every time I stop and go. Going to return it to the dealership tomorrow ...


Jerald W. said
465 days ago


Elizabeth G. said
463 days ago
2012 Ford Focus SEL 2.0L (51k miles appx).
Has been in and out of the shop since I purchased it used at 19k miles in September of 2014. Has had multiple TCM flashes for shutter/shifting/shaking noises - seems ok for a day and then noises start up again, fuel line and tank replaced three months ago after car was losing power when gas tank was at less than a 1/4 tank, cool a/c cuts out if not revving over 1500 RPM - just blows warm air (dealership tests it out and comes back at normal temp, go figure), will roll back on any type of hill, and the last issue (probably forgetting a few more) is this past week where the car wouldn't start up but still have power. Took the car in yesterday (01/19/16) and was told today that the computer system for the transmission is bad and needs to be replaced. Part will be in tomorrow and car will be ready for Friday. I really hope this is my last issue with the vehicle (even though I am skeptical it will be).


Francis S. said
461 days ago
Have a 2014 focus hatchback that is and has Ben having trouble wth transmission stutter/shiftingand shaking noises. Took to dealer and service more said they were a woke of problem said they did a computer update but the transmission is still doing all the above.


Jeff M. said
460 days ago
I have a 2012 Ford Focus SEL Hatchback with the same transmission problems. I was almost in a wreck because the transmission hesitated. Car is currently at Surprise Arizona Ford getting looked at.


MALEK J. said
460 days ago
My 2012 Focus while driving on I-75 highway at 65 MPH the car lost acceleration and engine light/transmission light on and my car stopped on the middle of the highway and almost got crashed from behind. I tried to shift no luck and then 3 minutes later my engine shot off and won't start even with jumping, This is the third time happens to me and took it to dealer and they have no fix for it!!! Bad transmission design.


Daniel N. said
459 days ago
My transmission just started to fail and the vehicle is only at 87k miles? I thought this was quite early to fail and then I ran into to the information regarding the Ford Fiesta Class Action (2012) which included details on the 2006 Ford focus which is my exact model.


Jacob C. said
458 days ago
I have a 2014 ford focus that is shuddering when taking off between 1st and 2nd gear. The shudder is very bad. I have taken it to the shop twice now and they tell me it is normal for this vehicle even though the dealership told me it was due to the adaptive learning of the vehicle when I bought it and it was go away. So basically I was tricked into buying this vehicle. Now ford is telling me there is no fix for this problem. How the hell is this acceptable?


Jeff H. said
458 days ago
I was driving on the highway this morning probably doing 75 to 80 in the passing lane when all of a sudden the engine shut off. I had no power and no lights. Luckily it was very early in the morning and traffic was light so I made it break down lane. I tried starting it back up and the car was dead but the door locks worked and the power trunk worked so I knew the battery wasn't dead. For no reason the car started back up after like 5 or so minutes and the car ran fine after that. Now I don't trust this car on the highway. No since bringing it to Ford as they will say they were unable to duplicate problem so I'm in my own just like everyone else in this forum.


Jeff H. said
458 days ago
Just a note to the above complaint...My car is a 2014 Ford Focus with only 56000 miles. List of things already done to this car...1 automatic clutch replaced 2 transmissions computer refreshers, both rear wheel bearing had to be replaced, new radiator. This car is the worst car I ever had, My brother has a 2008 Hyundai Sonata with over 208000 miles and is more reliable than my POS! Every time I see one of these cars on the road I feel bad for the driver and wonder what kind of problems they are having.


Michelle K. said
458 days ago
We purchased a 2014 Fird Fiesta Hatchback brand new in late 2013. The first few thousand miles it ran great. It started shuttering and rattling so I took it in to be serviced. They replaced the clutch housing and installed an update. They said the car would have to relearn how I drive and it would take about 1000 miles. Since then I have taken it back 3 more times. Everything they say it's within the specs but that there was an update. I'm at about 34,000 miles now. This is getting ridiculous. What happens once the warranty is up. Fird needs to correct this issue. I will never buy another Ford!


Josh H. said
457 days ago
My 2014 Ford Focus SE, 5 speed manual transmission has only 30k on it and it started making a horrible grinding noise everytime I engage the gear. Regardless if it's taking off from a stop or switching gears the sound is awful. My dealer said because it's not immediately affecting my driving they can't schedule me to get it looked at for another 2 1/2 months. First and Last ford I'll ever buy.


David A. said
457 days ago
My 2012 Ford Focus just developed transmission problem after 32K miles. Car suddenly loses traction and stability control light comes on. Went to two dealers. They both have 2 weeks waiting list due to backlog of transmission complaints.


Nova S. said
456 days ago
I have a 2014 Ford Focus with only 15,000 miles on it and it has been shuddering and hesitating since I purchased it in December 2013. I recently reported the issue to my Ford Dealership service department when I had the car there for my yearly inspection and I was told that there was a 3 month waiting list for a new clutch for the transmission and that I would be called when the part arrived. I just called them to find out when they will have the part and was told that they have no idea - that they've only received 2 replacement parts in the last 4 months. Previously it showed in my Ford Owner.com profile that there was a part recall, but when I just logged in that was no longer there and it shows that my vehicle is not on a waiting list or in need of parts/service.


Sue F. said
455 days ago
2014 Focus SE bought brand new, never really noticed anything too annoying until after I'd had it a year. Ford NEVER mails me anything regarding my car, found out by accident that there was a recall so took it in and said it ran like crap hopefully this will help it drive better, but no it was worse. This started the issues with it not wanting to shift from 1st to 2nd and shuddering. Took it in and they said it was operating as designed, no problems. I was given many pages of paperwork to explain how the 6 speed automatic works--I don't care how it works, I don't want to be educated about how it works, I just want it to WORK. Ford Customer NO CARE person was assigned to my escalated case prior to taking it in for repair and she did nothing for me, just reported to me what the dealership had said, that it was OK, and closed my case. Got a chance to review her performance the next day and slammed her with STRONGLY DISAGREE and WILL NEVER buy another FORD--made me feel a little better. But my question now is, how are we ever going to sell these cars, nobody has addressed that issue, I asked the Service mgr. that when she called to say it was fine and she had no response. If I do trade it in I expect to get what I would if I sold it outright, which I'll NEVER be able to do. Very frustrated.


Connor S. said
454 days ago
2014