AT&T Sued for Violating Family Medical Leave Act

AT&T

According to the lawsuit, AT&T ranks its employees by total absences each month. AT&T calculates its employees’ absences using a “total absence policy” whereby all absences,including AT&T-designated Family Medical Leave Act (“FMLA”) protected leave, are the basis for the rankings. When AT&T determines that an employee is in the bottom 30% of its attendance records based on its monthly total absence calculations, its policy is to “black list” the so-called “FMLA abuser” and target the employee for termination. AT&T’s policy is therefore to consider AT&T -designated FMLA-protected leave as a negative factor in its adverse employment decisions.

The lawsuit was brought on behalf AT&T customer service representatives and “Levell” Managers (“Class Members”) for AT&T’s alleged violations of the Family Medical Leave Act (“FMLA”).


theresa s. said
1431 days ago
I LOST MY JOB AT AT&T DUE TO MY MANAGER FILING MY FMLA FORMS WRONG AND GIEN ME MISS INFO, AND SAYING I HAD TIME OFF BUT THEM TERMINATION WHEN I RETURN TO WORK. I WAS LET GO CAUSE I HAD GOTTEN AN LAYWER.


Christine D. said
1362 days ago
I quit ATT on 12/31/2012 because of the constant harassment, management screwed up my paperwork and the company played the "let me transfer you" game on me, much like they do their "valued" customers. Every department manager I spoke with said I don't handle that you'll have to call ATT FMLA department. The FMLA department said i needed to call my manager or department. I went to Wage and hour division in my state and thats when the hell really began. I finally had enought and quit.


good o. said
1332 days ago
do not take employment at att, its better to be unemployed !!!


Sonya J. said
1237 days ago
I was terminated from AT&T a few months ago I was a tenure employer for over 10 years termination was based on absenteeism but due to denial of FMLA I am seeking an attorney or to be assisted in a class action law suit regarding this matter


Ella J. said
1180 days ago
I was dismissed from att and then brought back due to barginning with the union and att and placed on 2yr probation for fmla absence not being filed correctly.


lana s. said
1137 days ago
I was fired for usinh fmla. I was later re-hired but harassed and hounded until they fired me again. I was told by a supv that they wete going to find a reason that would stick.


Rachelle M. said
988 days ago
I was fired from AT&T Sept. 25, 2012 for "absences". I was on Short Term Disability after being diagnosed with MS. My doctor extended the disability first time because it had taken several months to get in to him because he was a specialist. He extended it because he was putting me on medication and needed to give my body time to adjust and see if there was something else he needed to put me on. (AT&T didn't have problem extending that) He extended the second time because I still hadn't been able to be put on meds. This one they wouldn't extend-and denied both of my argument things, and sent me a Return To Work letter. Very long story short-after I went back (before my dr had wanted me to) I was terminated for absences. They use the FMLA the same time as STD, and counted ALL that time the dr had me out that they had denied against me. (BTW, seems they denied the extensions and said I wasn't disabled for the WRONG condition (for diabetes-which I have but never been disabled from-instead of MS).
Got my Right To Sue letter from the EEOC yesterday and now looking for attorney!


JOAN J. said
965 days ago
AT&T says that an employee has sick leave however they have the employees signup for FMLA to protect their attendance record. Employees are not paid for sick leave and if does not qualify under FMLA it is counted as an occurance


said
783 days ago
Att has denied my Fmla . I was sick in June , my boss sent home. I went to the Dr. Submitted my Fmla paper work. And was denied and placed on one day off with on pay. And on going problem att and kaiser .


viginia r. said
769 days ago
I was fired due to 2 days of paperwork were left at my Dr. office to be processed. She left the practice so I get the boot.


viginia r. said
769 days ago
I have worked there thirteen years. My Sister was kidnapped & murdered, and one year my husband of 28 yea s, leaves me. Yes anxiety, depression, uncontrollable. I told something personal about my Dr., and this payroll mgr. brings it up at my first appeal. Against the law Patient & Dr. conf. Evil is all I can say.


Karen . said
701 days ago
I had the same issue. I was terminated for using APPROVED FMLA. I had over 12 years of service.


Karen . said
701 days ago


Susan H. said
655 days ago
AT&T put fmla on final denial, saying they could not read all of the submited(on time) paperwork via fax. I resubmitted, and then they wanted the DR. to write a letter saying he was responsible for the fax not transmitting properly. everytime I called it was a different excuse. However they approved some of the days and not all of the days, for the same paperwork. I will be fired next week and the union will file a grievance... need a lawyer. This happens a lot.


Alfredo S. said
649 days ago
I have submitted FMLA forms 5 times and I am denied or given different excuses each time. As soon as I complete the paperwork I am asked to do something different, they even went as far as to say they lost a page on reason number 5. I've had my newborns therapist and pediatrician submit the forms with no luck and I know have 5 attendance points,so 16yrs with AT&T and this may get me fired for taking care of my son.


Alfredo S. said
649 days ago
I have submitted FMLA forms 5 times and I am denied or given different excuses each time. As soon as I complete the paperwork I am asked to do something different, they even went as far as to say they lost a page on reason number 5. I've had my newborns therapist and pediatrician submit the forms with no luck and I know have 5 attendance points,so 16yrs with AT&T and this may get me fired for taking care of my son.


joong i. said
619 days ago
For the past 5 years, I've successfully litigated against AT&T/Pacific Bell/AT&T Services, Inc, on behalf of consumer call center employees who were wrongfully terminated due to FMLA/STD issues. I currently have several pending cases throughout CA. If you have any questions about your case, contact joongimesq@aol.com.


Darlene J. said
490 days ago
I was given .25 points for not being able to log in after lunch on my computer I did not realize I was getting points until given counseling notice for 4.25 points 1.25 were points I should not of had . after figuring out I was receiving them for xcomputer issues I could not go back and get them removed becausr i did not document them it contined to be a issue I would receive .25 point everytime I had computer issue then I would email my manager with exacttime of issueand what manager knew of computer issue it wkuldtake four emails to get it removed well i was termi ated because points did not get removed like my manager said they wrre and i was terminwted requested union rep and wad denied


Pamela K. said
412 days ago
I was harassed for 5 years in Columbus,Ohio.The manager still I am sure is doing the same thing.If you like to talk with me call me.


Kristen W. said
352 days ago
I went on leave in June 2015 for a symptom that I thought was related to the Endometriosis that I was going to have a hysterectomy for but found out that it was Multiple Sclerosis. So I was off one month before my hysterectomy. I was denied twice for the month's pay although I sent in all the required paperwork. The IDSC was a week late sending me the paper work and didn't even save my phone number for a case manager to contact me. When I did get a case manager, she was rude and cold. I just want my month's pay so I can pay some bills, but I guess I am asking for too much from a multi-billion dollar company.


lorena m. said
312 days ago
I was employed from 2/2001-feb 2006 I would like to see if i am able to join class action suit


Irma R. said
312 days ago
I am currently on short term disability, my first disability claim was approved for 8 days, i relapsed and my treatment included partial hospitilization. The paper work submitted for the relapse was approved thru a set date. My provider called that date "estimiated" date to complete treatment and my work called it my last approved date and return to work was a must unless more paper work was submitted to cover the unforseen extended dates wher i required treatment. My provider did delay about two weeks to submit the new paper work and during that time i had to call in to work every day as it was considered "denied status", i called one day and asked if i had to report in the morning or if it could wait until the afternoon as i was sometimes incapacitated and unable to make a call to report before my scheduled tour. the clerk said i could call in later in the day when needed. a few days later i actually needed to calll a few hours later than usual and my manager told me i had to call before my scheduled time. i explained my situation an she reiderated that if i could not call for myself to report out someone had to do it for me. I explained i dont have anyone and she didnt care, repeated what appeared to be a verbatum statment and asked me if i understood my responsiblitty, i was forced to say yes. .. i understood. I was able to meed the demand however one day i actually was not able to and called in late agin to report out on my short term disability which at that pointt was still being revewed for approval or denial. she again threatened me , accused me of not following directive and it being a code of business violation... that was my final warning. Thank God it hasnt happened again so far. My issue now is that because my claim with disabilty is still under review pending a confrence call between disabilty dept and my heallth care provider, my managers are not willing to wait for the result and are requesting me to return to work tomorrow. I am still in partial hospitilaztion, i have not been discharged from my treatment plan, and being forced to return to work. I called my union stewart and he called to advocate for me, he was told i needed to follow the directive or could be released from work if i failed to follow that directive. Option two given to my union member was that my manager would allow an extention made by him giving me my day off for treatment tomorrow however the claim had to be complete and approved by 8am tuesday (return to wrk day is tomorrow friday, then the weekend , then monday and tuesday are part of thanksgiving week holiday) chances are its not going to be done in that time frame. If i accepted that option union and i would have to sign a document stating we would not pursue action if come tuesday my claim was not done or if it was rejected i would be fired. My union also mentioned to me that my manager premeditated what was going to happen... that i would show up to work and that i would possibly need EMS and that he would be ready to call them for me. I feel harrassed and on the verge of a breakdown. It is 4am and i cant sleep, in less than 3 hours i will be on my way to work , i feel helpless. I have worked at AT&T since i was 19 years old and i am now over 30... i dont deserve this. I have been a great employee and going through a very difficult time health wise, my unit manager and attendance manger could , if they wanted to, wait for my disabilty claim to have a decision yet they are pulling me from my treatment and back to work before my claim has been fully reviewed and finailized.


Yere O. said
291 days ago
I am a current employee of AT&T. In August of 2015 my best friend lost her brother and another good friend of mine lost their dad. The following month I was assaulted at work by a customer and I received no support from my managers. Fast forward we got an entirely new management and when I brought my concerns to the new manager he told me he could no help. The assault made me fear for my safety and triggered anxiety and depression. I fell sick and filed for FMLA and it was approved. Since then I've missed several days and each time I would come back from being absent I would have an counseling or "my coach" in my inbox as if I had done something wrong but I heard nothing about it prior to it getting to my inbox. I am constantly being harassed about my job performance but I have been a top rep from months to date. False accusations have have been brought against me times and dates don't match up things don't make sense. Observations have been done on me but the working manager code that's said to have done them are off on those days. I truly feel as though I am being attacked and targeted as a result of my approved FMLA.


Rhonda W. said
246 days ago
I was an employee with 28 yrs and on FMLA. My Dr's had all the paperwork filled out as they had previously but the last time denied. The Dr for the company that handles the approval called my Dr while he was outside the office on his cell talking about what I would consider HIPPA violations to still deny me after a 5 min conversation with my Dr. Did he have my "medical records or other records" with him outside of the office? Is this correct protocol? My office was surplussed and I was denied moving with my co-workers to another job due to my FMLA being denied. So I lost my job basically. That was in 2007 but they allowed me to use a LOA till my retirement date of Sept 3, 2008. I tried to fight it but couldn't find the right people. My Dr was shocked and I may still have my paperwork but not sure.


Toya C. said
241 days ago
I am a current employee with AT&T. I have been going through some of the same things as some the other individuals. I was out last year in December due chronic migraines that basically stops me from working. I was approved for STD. This year (January), I was out sick again for the same issue and also anxiety and panic attacks the whole time I was out both attendance managers kept calling me and telling me I had to file STD, my Doctor submitted the forms for STD along with documentation and I was denied due they said my condition was not bad enough to where I could not work although I was approved for STD a month prior for the same condition. My doctor also submitted the FMLA format and documents along with and now the same company is slowly denying the days I was out sick even though my doctor put on the forms why I need it or job accommodation. When I returned to work a week ago I had a meeting with one of the attendance managers who informed me some of my days wereally denied because they didn't get the paperwork from my doctor on time. Now they are requesting for me to contact my doctor and tell him the former does not say my condition causes me to be incompacitated to where I can not work, and they need him to send in a later explaining the late submission and if my condition is serious enough to where I can not perform my job duties. I am afraid they are seeking a way to fire me soon since I have another attendance meeting with a different attendance manager. I need to know my legal rights in this situation


Toya C. said
241 days ago
I am a current employee with AT&T. I have been going through some of the same things as some the other individuals. I was out last year in December due chronic migraines that basically stops me from working. I was approved for STD. This year (January), I was out sick again for the same issue and also anxiety and panic attacks the whole time I was out both attendance managers kept calling me and telling me I had to file STD, my Doctor submitted the forms for STD along with documentation and I was denied due they said my condition was not bad enough to where I could not work although I was approved for STD a month prior for the same condition. My doctor also submitted the FMLA format and documents along with and now the same company is slowly denying the days I was out sick even though my doctor put on the forms why I need it or job accommodation. When I returned to work a week ago I had a meeting with one of the attendance managers who informed me some of my days wereally denied because they didn't get the paperwork from my doctor on time. Now they are requesting for me to contact my doctor and tell him the former does not say my condition causes me to be incompacitated to where I can not work, and they need him to send in a later explaining the late submission and if my condition is serious enough to where I can not perform my job duties. I am afraid they are seeking a way to fire me soon since I have another attendance meeting with a different attendance manager. I need to know my legal rights in this situation


Jerry H. said
215 days ago
Injured my knee during an Ice Storm. Was told if i took off work i woukd be terminated.


Jerry H. said
215 days ago
Injured my knee during an Ice Storm. Was told if i took off work i woukd be terminated.


Darlene J. said
211 days ago
.



Darlene J.said
278 days ago

I was given .25 points for not being able to log in after lunch on my computer I did not realize I was getting points until given counseling notice for 4.25 points 1.25 were points I should not of had . after figuring out I was receiving them for xcomputer issues I could not go back and get them removed becausr i did not document them it contined to be a issue I would receive .25 point everytime I had computer issue then I would email my manager with exacttime of issueand what manager knew of computer issue it wkuldtake four emails to get it removed well i was termi ated because points did not get removed like my manager said they wrre and i was terminwted requested union rep and wad denied


marsha R. said
190 days ago
I was terminated because my FMLA was denied. I've been on SSI every since my termination....They told me come back on a particular day or be terminated. The attendance Manger harassing you at home was ridiculous.


samantha b. said
160 days ago
I had a perfect record until my diagnoses, then I was a target. After years of being awarded constantly, I was written up numerous times for doing things that were okay for everyone else, but not for me, until eventually I was fired and stopped fighting it. I am filing charges with the EEOC commission and unemployment based on discrimination as well. Horrible company to work for.


Velisia D. said
152 days ago
I currently work for AT&T but termination is in the near future. I requested FMLA for my disabled husband. AT&T has a point system as everyone knows. I went to sleep 1 night with 4 points & woke up the next morning with 11 points...as a result of FMLA taken but not approved (which took 2-3 months to be revealed) HOWEVER I was not aware that I didn't have the time available. It was only when I got the points & checked to find out why that I learned my FMLA needed to be updated. To make a long story short, I was allowed to take FMLA that i really didn't have & was NEVER advised by my manager or anyone else in management. As a result, I now have 24 pts. which is well over the 8 points needed to terminate. No one accepts responsibility for not making me aware FMLA needed to be updated. My problem is AT&T is so "tech savvy" and all requests are submitted via the my work life app... why was I allowed to take FMLA that I didn't have? If I wanted to take a vacation day or paid day & didn't have the time available the app wouldn't have allowed me to take the time...why not the same for FMLA? Who's at fault here? They (FMLA) work at their own pace for processing the FMLA forms but give deadlines to submit documents.


David B. said
135 days ago
Terminated for an approved FMLA program and was brought back with probation and no backpay


Mr Johnny G. said
96 days ago
I was also harrassed and when trying to use FMLA when sick personally with High Blood Pressure issues and court jury duty issues i was verbally threathen via straw Bosses! and first level Bosses and was also discriminated against and tried to defend myself for lack of available counseling,but was railroaded by a Kangaroo Court and Lower Circuit Court Judges


Katie C. said
33 days ago
My fiancé has worked for AT&T for 8 years. Last year he was involved in a car accident and had been using FMLA for doctors visits and physical therapy. Once his settlement was reached, he had to change doctors because of insurance issues. He took days off thinking it was covered by the new doctor, but apparently it was denied. No one told him the paperwork did not go through until a couple of days before he was about to be fired. By that time, most of the days were already "final denied". He received an extension to have the doctor resubmit the paperwork, but AT&T will not tell him what was wrong with it in order to fix it. Also, one of the days may not be covered because it was before he saw the new doctor. That will put him over the abscence rule because they already put days that ARE covered into final deny. I don't understand how this can happen? Why doesn't AT&T properly train their managers to speak with smemployees about their status in cases like this?


SHAINA G. said
11 days ago
I was terminated for FMLA denied papers back in 2015 in which I disn't know they were denied until I was suspended pending termination. It was known by management as well as the union and no one was willing to look into it.

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